Developing the One Stop Donna Bodenhamer University of Central Missouri Moderator.

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Developing the One Stop Donna Bodenhamer University of Central Missouri Moderator

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Page 1: Developing the One Stop Donna Bodenhamer University of Central Missouri Moderator.

Developing the One Stop

Donna BodenhamerUniversity of Central Missouri

Moderator

Page 2: Developing the One Stop Donna Bodenhamer University of Central Missouri Moderator.

University of Central Missouri

4-Year Public 1300 StudentsStudent Financial Services (SFS)

Established 2007Financial Assistance-Reports to Associate VP Erollment ManagementStudent Accounts/Bursar-Reports to UCM Controller

Page 3: Developing the One Stop Donna Bodenhamer University of Central Missouri Moderator.

Southeast MO State University4-Year Public 12,000 StudentsStudent Financial Services (SFS)

Established August 2000Financial AidStudent AccountsCashier’s Office

Reports to VP – Finance & Administration

Page 4: Developing the One Stop Donna Bodenhamer University of Central Missouri Moderator.

Columbia CollegeRegistration & Financial Services

Private, non-profit

Enrollment: <29,000 annually– Day Campus: <1,100– Evening Main Campus: <2,000– Nationwide Campuses (35): <18,000– Online Campus: <6,000– Graduate Studies: <1,600

One-Stop Inception:– July 2006

Reporting Structure– Vice President of Enrollment & Marketing– Senior Director of Operations & Projects– Leadership Team (5) – Coordinators (8)– Student Employees (5)

Functions:

– Call Center – Walk-In– Financial Aid– Student Accounts– Registrar’s Office– College Switchboard– Misc.

Page 5: Developing the One Stop Donna Bodenhamer University of Central Missouri Moderator.

William Jewell College

Private Four YearEnrollment - 1,100 StudentsStructure - Financial Aid, Bursar and Registrar Offices Report Structure

FA and Bursar – VP of Finance and OperationsRegistrar – Provost

The One Stop service desk in now in its third year of operation at William Jewell.