Developing Procedures And Governance Policies For Social Media Applications And Ensuring Privacy...
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Developing Procedures and Governance Policies for Social Media Applications and Ensuring Privacy Protection Infonex’ Government Web 2.0 and Social Media
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Transcript of Developing Procedures And Governance Policies For Social Media Applications And Ensuring Privacy...
Developing Procedures and Governance Policies for Social Media Applications and Ensuring Privacy Protection
Infonex’ Government Web 2.0and Social Media
Dominic JaarLegal counsel, Ledjit Consulting inc.
April 7, 2023
Agenda
April 7, 2023
Background - ExternalProfiles on most platforms
Social networkingFacebookLinkedInPlaxoetc.
Wikis: Wikipedia, etc.ForumsBlogs
X employees
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IssuesConfidential information
FinanceSecurityPrivilegeSecrets
Intellectual PropertyReputationLiabilityTime theft
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RealityIndividuals
High usageUser-friendlyTrendy and viral
Low understandingLawsImpactsUnderlying technologies
TechnologiesUncontrollable
AnonymityThird party
Unavoidable“Right”
Last “forever”
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Background - InternalInteractive and customizable intranet
Look and feelWidgets
ProductivityNews
WikisForumInternal blogHuman capital managementMetacrawler
April 7, 2023Infonex’ Government Web 2.0 and Social Media 7
IssuesConfidential information
FinanceSecurityPrivilegeSecrets
Intellectual PropertyReputationLiabilityTime theft
April 7, 2023Infonex’ Government Web 2.0 and Social Media 8
RealityIndividuals
Lower usageImpactPartial anonymity
Higher understandingEducation Policy Laws
TechnologiesControllable
Partial anonymityIn-housePrivilege
Moderated
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Solution = Web2.0 policyExternal blog, forum, wiki, online hosting, chat, etc.Recommendations, Expectations and Requirements
ContentCorporate equipment and servicesBusiness hours
PerformanceSpeaking on behalf of corporation
IdentificationAssociationRemuneration/Rewards
Personal responsibilityEducation
Best PracticesGuidelines
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Solution = T&C + Moderator
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Solution = Policies integration
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Solution = TechnologyNo
Print ScreenshotSaveEmail
LogLimited access
HistoryTraceabilityUsernamePassword
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Next step...Engaging with the outside
Service providers and vendorsCustomers
UsesCorporation
CommunicationNoticePromotionPublicityR&D
CustomersCommentsComplaintsIdeas
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April 7, 2023
Privacy issues
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PIPEDA reviewPart and Schedule 1
Private sectorGovernment
Privacy Act
Personal informationAbout an identifiable individual who is an employeeExcluding business id information
In the course of commercial activityCollected, used or disclosed
Key ConceptsConsentLimited collectionLimited useSafeguards
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Liability and Enforceable Interests
LiabilityMisuse of informationDisclosure of private informationOpinion information
Enforceable interestsDisclosure of confidential informationDisclosure of personal informationHarassment
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Different casesLoyalty and whistleblowing
“My employer sucks”“My employer violates the law”“My Department wastes the government’s money”
Identity and opinionI work for Department X and I
like to sleep with animals hate big corporationsam telling you that 1 + 1 = 3
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No contractual leverageHow to deal with
former employeesanonymous publications
SolutionsBreach of confidenceDefamation & intentional interferenceCopyright and TM infringementBreach of statuteBreach of special convenant
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