![Cultural intelligence _mil_review_sept_2006_[1]](https://static.fdocuments.us/doc/165x107/554d5c5eb4c90578428b4a04/cultural-intelligence-milreviewsept20061.jpg)
Developing Cultural Intelligence (CQ) as a Core Competency of the Adult Learner Dr. Sandra Upton...
29
Developing Cultural Intelligence (CQ) as a Core Competency of the Adult Learner Dr. Sandra Upton Cornerstone University Cultural Intelligence Center MSU International Business Institute Community College Faculty Conference
-
Upload
eunice-melton -
Category
Documents
-
view
219 -
download
0
Transcript of Developing Cultural Intelligence (CQ) as a Core Competency of the Adult Learner Dr. Sandra Upton...
Developing Cultural Intelligence (CQ)
as aCore Competency of the
Adult Learner
Dr. Sandra UptonCornerstone University
Cultural Intelligence Center
MSU International Business Institute Community College Faculty Conference
May 2013
Talking Points
Cultural Intelligence (CQ) Defined
Research Context
CQ and Adult Learner
Developing the CQ of the Adult Learner - MBA Program Global Studies Experience (GSE)
Why Care?
Profile of US Population
2010 % Whole 2050 % Whole
Non-Hispanic White
201,235 64% 206,118 45%
Hispanic 50, 918 16% 143,527 31%
Black 40,105 13% 58,678 13%
Asian 14,922 5% 38, 358 8%
American Indian 3,206 1% 5,624 1%
Native Hawaiian 601 1% 1,303 1%
Total Population 312,504 100% 458,176 100%
CQ and Higher Education
Labor Gap: By 2018 US will be 3 million degree-holders short of the employees needed for workforce.
Present number of traditional-aged college graduates insufficient to replace retiring baby boomers w/ college degrees.
American Graduation Initiative (2020 Vision): 6o percent of adults with college degrees by 2020
Source: US Department of Education, National Center for Education Statistics
CQ and BusinessPrice Waterhouse CEO Study
Managing and developing a globally astute workforce is #1 on the agenda of the majority of CEO’s surveyed.
Skilled employees with an ability to work effectively in multiple cultures is as valuable to a CEO as the employee’s technical expertise.
90% of leading executives from 68 countries said finding effective cross-cultural personnel is their top management challenge. - Economist Intelligence Unit
MYTHS
International Experience=Cultural Competence
Technical Competence = Success
High EQ=High CQ
Cultural Intelligence (CQ)
The capability to function and manage effectively in
culturally diverse situations
Research Question
What is the difference between individuals and organizations
that succeed in a multicultural globalized context and those
who fail?
Four Capabilities
CQ DriveCQ
Knowledge
CQ Strategy
CQ Action
CQ Four Capabilities
• Your level of interest, drive and confidence to adapt to multicultural situations
CQ Drive
• Your level of understanding about how cultures are similar and different
CQ Knowledge
• Your level of awareness and ability to plan for multicultural interactions
CQ Strategy
• Your level of adaptability when relating and working interculturallyCQ Action
Defining Points of CQ
Form of Intelligence
Applies to cultural context both domestically and internationally
Malleable
Evidenced-based
Bottom Line Results
Bottom Line Results
Bottom Line Results
Best Practices
Cultural Competency as a Core Institutional Value and Educational Goal
Professional and Graduate Studies (PGS) Division Long-term efforts
Cornerstone University-wide educational goal
CoursesMGT 531 and MGT 509
Pre-Trip CQ AssessmentBooks and Articles
Global Studies Experience
Post-trip AssessmentCQ Development PlanMBA Program
CQ Curriculum Design
The CQ Project
Study
A study to assess the impact of the GSE on the adult learner’s cultural
intelligence quotient
Hypothesis
A positive relationship may exist between exposing adult learners to
short-term, intense global experiences and an increase in their
individual level of cultural intelligence
Our Research
Global experiences – China, Europe, India, Israel, South Africa
One-hundred seventy-eight (n=178) students assessed
All GSE students showed a moderate to
moderate or moderate to high increase in their level of CQ
CQ Drive
CQ Knowledge
CQ Strategy
CQ Action
0 10 20 30 40 50 60 70 80 90
Post - As-sessment
China GSE Average Scores Percent Change World Wide Norms
CQ Drive 74 - 85 +15% Moderate to Moderate
CQ Knowledge 45 – 67 +49% Moderate to Moderate
CQ Strategy 63 – 81 +29% Moderate to High
CQ Action 57 - 75 +32% Moderate to Moderate
CQ Drive
CQ Knowledge
CQ Strategy
CQ Action
0 20 40 60 80 100
Post AssessmentPre-Assessment
Europe GSE Average Scores Percent Change World Wide Norms
CQ Drive 77 – 88 +14% Moderate to High
CQ Knowledge 54 – 74 +37% Moderate to High
CQ Strategy 74 – 88 +19% Moderate to High
CQ Action 67 – 86 +28% Moderate to High
CQ Drive
CQ Knowledge
CQ Strategy
CQ Action
0 20 40 60 80 100
Post As-sessment
South Africa GSE Average Scores Percent Change World Wide Norms
CQ Drive 77 – 88 +14% Moderate to High
CQ Knowledge 54 – 74 +37% Moderate to High
CQ Strategy 74 – 88 +19% Moderate to High
CQ Action 67 – 86 +28% Moderate to High
CQ Drive
CQ Knowledge
CQ Strategy
CQ Action
0 20 40 60 80 100
Post As-sessment
Israel GSE Average Scores Percent Change World Wide Norms
CQ Drive 77 – 88 +14% Moderate to High
CQ Knowledge 54 – 74 +37% Moderate to High
CQ Strategy 74 – 88 +19% Moderate to High
CQ Action 67 – 86 +28% Moderate to High
End of the Day…
Active Engagement + Thoughtful Reflection = High CQ
“What’s most important is some thoughtful anticipation about the cross-cultural
experience and how to learn from it” - Dr. David Livermore
