Developing audience involvement, engagement and participation'

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Developing audience involvement, engagement and participation Sheila Sang

description

Presented at Building the Social Web for Museums, Galleries and Education.Tuesday 8th February 2011 at CASS Business School

Transcript of Developing audience involvement, engagement and participation'

Page 1: Developing audience involvement, engagement and participation'

Developing audience involvement, engagement and participation

Sheila Sang

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Our aims

• Building a virtuous circle of active advocates– Estimated 13 million nature lovers in UK alone

• Supporting ‘science of nature’ – A destination for those interested in finding out more about the

natural world

• Taking the opportunity to learn from our audiences– Understand and meet their needs, feed their interests

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NaturePlus• Forums for

Museum scientists and people interested in the natural world

• Blogs by Museum scientists and staff – behind the scenes

• Content collections saved on visits to the Museum

• Shared bookmarks to discuss

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NaturePlus in the Museum

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Facebook, Twitter, YouTubeIncreasingly

integral• Supports news,

exhibitions• Behind the scenes

2-way conversations

• Seek response• Use input

Driving advocacy • Word of mouth• Relationship, Loyalty

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Big Nature Debate

• Initiative to involve the Museum’s audiences in the issues around biodiversity in advance of Nagoya biodiversity conference

• Canvassing views and stimulating debate

• Blog posts written by scientific experts from International Year of Biodiversity partner organisations and journalists

• Streamed video debate, with questions seeded from social media channels

• Issues raised by individuals on these social media channels presented by Museum to Defra

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Citizen science projects• Bluebells, seaweeds, cherries,

trees • Upload results with up to 3

images which are shown alongside their survey records

• Results are clustered to represent areas with eg 100+ results, 10-99 results

• Zooming in brings displays records at individual level

• Museum scientists offer support in forums

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Learnings

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Questions?