Developing and Applying Constructive Analytical Intelligence for Successful Loss Prevention...
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![Page 1: Developing and Applying Constructive Analytical Intelligence for Successful Loss Prevention Presented By King Rogers, CEO The King Rogers Group LLC.](https://reader035.fdocuments.us/reader035/viewer/2022081519/56649dce5503460f94ac2250/html5/thumbnails/1.jpg)
Developing and Applying Constructive Analytical Intelligence
for Successful Loss Prevention
Presented By
King Rogers, CEO
The King Rogers Group LLC
![Page 2: Developing and Applying Constructive Analytical Intelligence for Successful Loss Prevention Presented By King Rogers, CEO The King Rogers Group LLC.](https://reader035.fdocuments.us/reader035/viewer/2022081519/56649dce5503460f94ac2250/html5/thumbnails/2.jpg)
Definitions
• Data Analysis Intelligence
Information For Action
• Video analytics:– Video = Data– Software created to make video more intelligent
(i.e.: object left behind, people counting and tracking, people classification [gender, age, etc.], facial recognition, etc.)
IntelligenceAnalysisData
![Page 3: Developing and Applying Constructive Analytical Intelligence for Successful Loss Prevention Presented By King Rogers, CEO The King Rogers Group LLC.](https://reader035.fdocuments.us/reader035/viewer/2022081519/56649dce5503460f94ac2250/html5/thumbnails/3.jpg)
Definitions (Cont’d.)
• Intelligence Analysts:– Tasked with developing and responding to
data based business intelligence (Big Data) along with many other assignments tossed into their laps by the boss
– 3.7 different roles according to The Data Warehouse Institute
– Many business analysts end up reporting into IT (kiss them goodbye)
– Missing hero potential for Loss Prevention
![Page 4: Developing and Applying Constructive Analytical Intelligence for Successful Loss Prevention Presented By King Rogers, CEO The King Rogers Group LLC.](https://reader035.fdocuments.us/reader035/viewer/2022081519/56649dce5503460f94ac2250/html5/thumbnails/4.jpg)
Industry Trends
• Security intelligence• Part-time workers• Social media - Brand protection• Video analytics beyond surveillance• Doing more with less• VSaaS• VAaaS (EBR as a Service)
![Page 5: Developing and Applying Constructive Analytical Intelligence for Successful Loss Prevention Presented By King Rogers, CEO The King Rogers Group LLC.](https://reader035.fdocuments.us/reader035/viewer/2022081519/56649dce5503460f94ac2250/html5/thumbnails/5.jpg)
Business Challenges
• Budgets– R.O.I.
• Responsibility for all the negative line items on the Profit & Loss statement– Food costs as a percent to sales– P.O.S. losses
• Credit fraud• Cash shortages
– Cash-in-transit losses– Shrink– GL/WC– Robberies
![Page 6: Developing and Applying Constructive Analytical Intelligence for Successful Loss Prevention Presented By King Rogers, CEO The King Rogers Group LLC.](https://reader035.fdocuments.us/reader035/viewer/2022081519/56649dce5503460f94ac2250/html5/thumbnails/6.jpg)
Business Challenges (Cont’d.)
• Part-Time Workers– Pre-employment Screening– On-Boarding– Awareness Programs– Social Media Issues (Branding)
• Technology– Video technology selection and deployment– EBR Software– Network Connectivity
![Page 7: Developing and Applying Constructive Analytical Intelligence for Successful Loss Prevention Presented By King Rogers, CEO The King Rogers Group LLC.](https://reader035.fdocuments.us/reader035/viewer/2022081519/56649dce5503460f94ac2250/html5/thumbnails/7.jpg)
• A seven year management employee issue was detected, investigated and resolved within two weeks after starting disciplined audit service. Value: $400 a week = about $20,000 per year.
• Manager - Cleared Items Report = annualized loss of $5215.
• Manager – Small Transaction Report = annualized loss of $3671.
Business Case Examples
![Page 8: Developing and Applying Constructive Analytical Intelligence for Successful Loss Prevention Presented By King Rogers, CEO The King Rogers Group LLC.](https://reader035.fdocuments.us/reader035/viewer/2022081519/56649dce5503460f94ac2250/html5/thumbnails/8.jpg)
Business Case Examples (Cont’d)
• Manager – Reopened Checks Report = annualized loss of $6546.
• Manager - $0 Subtotal Report = annualized loss of $6183.
• Misunderstood discount policy = almost $5000 annualized in one location.
• POS System error created profit erosion to a small chain of $102,000 annualized.
![Page 9: Developing and Applying Constructive Analytical Intelligence for Successful Loss Prevention Presented By King Rogers, CEO The King Rogers Group LLC.](https://reader035.fdocuments.us/reader035/viewer/2022081519/56649dce5503460f94ac2250/html5/thumbnails/9.jpg)
Business Case Examples (Cont’d)
• Video-based auditing enabling detection of using unauthorized meal discounting (sweethearting) is one of the most frequently detected causes of profit erosion.
• Double discounting quarterly improvement for consecutive quarters was 30% to 36% more in audited restaurants vs. unaudited units.
![Page 10: Developing and Applying Constructive Analytical Intelligence for Successful Loss Prevention Presented By King Rogers, CEO The King Rogers Group LLC.](https://reader035.fdocuments.us/reader035/viewer/2022081519/56649dce5503460f94ac2250/html5/thumbnails/10.jpg)
Business Case Examples (Cont’d)
• Social Media audits, detection examples:
![Page 11: Developing and Applying Constructive Analytical Intelligence for Successful Loss Prevention Presented By King Rogers, CEO The King Rogers Group LLC.](https://reader035.fdocuments.us/reader035/viewer/2022081519/56649dce5503460f94ac2250/html5/thumbnails/11.jpg)
Summary
• Rules-based exception software• Maximizing value from video• Analysts: in-house vs. outsourced• Total Cost of Loss Control Ownership
(TCOLCO)
• Why?
![Page 12: Developing and Applying Constructive Analytical Intelligence for Successful Loss Prevention Presented By King Rogers, CEO The King Rogers Group LLC.](https://reader035.fdocuments.us/reader035/viewer/2022081519/56649dce5503460f94ac2250/html5/thumbnails/12.jpg)
The Why
• P & L negative line item
ownership• Brand protection• Profit enhancement
• The five tactics of successful security/loss prevention……………
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Tactics
Recovery Detection
InvestigationResolution
Prevention
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Thank You!
King Rogers
(612) 840-2201