Developing an Developing an e-Learning Strategye-Learning Strategy

Presentation to Parkland Regional CollegePresentation to Parkland Regional CollegeTisdale, April 6, 2005Tisdale, April 6, 2005

Presented by:Presented by:Jean Lidster and Kirk KezemaJean Lidster and Kirk KezemaCumberland Regional CollegeCumberland Regional College

Links to Lifelong LearningLinks to Lifelong Learning

An Office of Learning Technologies An Office of Learning Technologies project funded by HRSDCproject funded by HRSDC

Goal: to research best practices, Goal: to research best practices, with the use of learning technology, with the use of learning technology, to enable community members to to enable community members to acquire marketable skills and acquire marketable skills and enhance personal and community enhance personal and community growth and development.growth and development.

E-Learning DefinitionE-Learning Definition

The use of Internet technologies to deliver The use of Internet technologies to deliver a broad array of solutions that enhance a broad array of solutions that enhance knowledge and performanceknowledge and performance

Based on 3 fundamental criteria:Based on 3 fundamental criteria:• NetworkabilityNetworkability• Web-based platformWeb-based platform• Integrated into a broader architecture of Integrated into a broader architecture of

solutions solutions (Marc Rosenberg, ©2003, Building a Successful e-(Marc Rosenberg, ©2003, Building a Successful e-

Learning Strategy)Learning Strategy)

E-Learning – Another DefinitionE-Learning – Another Definition

The use of technology toThe use of technology to• ManageManage• DesignDesign• DeliverDeliver• SelectSelect• TransactTransact• Coach Coach • SupportSupport• Extend learning of all kindsExtend learning of all kinds

Elliot Masie, The Masie CentreElliot Masie, The Masie Centre

Environmental ScanEnvironmental Scan

Impact of globalization on Regional Impact of globalization on Regional CollegesColleges

Rural/urban splitRural/urban split Agricultural economy in crisisAgricultural economy in crisis Withdrawal of services to rural Withdrawal of services to rural

communities eg. Postal, CAP funding, communities eg. Postal, CAP funding, operating $ to support servicesoperating $ to support services

Rising costs eg. fuelRising costs eg. fuel Other:Other:

Learning Learning (Marc Rosenberg (Marc Rosenberg © 2003)© 2003)

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Education Training Information

Today

Tomorrow

An e-learning strategyAn e-learning strategy

Systematic and comprehensive plan Systematic and comprehensive plan of actionof action

designed to ensure the success of a designed to ensure the success of a broad-based e-learning initiative that broad-based e-learning initiative that adds adds valuevalue to the organization in to the organization in ways that are ways that are supportablesupportable and and sustainable.sustainable.• Marc Rosenberg © 2003Marc Rosenberg © 2003

1. Strategic Findings1. Strategic Findings

Cheap reliable networkability through the Cheap reliable networkability through the InternetInternet

Benefits of open source softwareBenefits of open source software Common platform eg. Blackboard, Moodle, Common platform eg. Blackboard, Moodle,

essentialessential Importance of a content management Importance of a content management

system system Human resources needed to integrate Human resources needed to integrate

technology with good teaching/learning technology with good teaching/learning practisespractises

2. Recommendations2. Recommendations

Individualize/customize industry Individualize/customize industry recognized trainingrecognized training

Offer e-learning consulting serviceOffer e-learning consulting service Hosting for online learningHosting for online learning Integration of e-learning into program Integration of e-learning into program

areas eg. Comm 10, eportfoliosareas eg. Comm 10, eportfolios Marketing CRC onlineMarketing CRC online Promote shared knowledge repositories for Promote shared knowledge repositories for

programs such as Basic Educationprograms such as Basic Education

Learning ArchitectureLearning Architecture Classroom trainingClassroom training Asynchronous/synchronous online trainingAsynchronous/synchronous online training Job aidsJob aids Knowledge managementKnowledge management SimulationsSimulations Performance supportPerformance support Field experiencesField experiences Coaching/mentoringCoaching/mentoring Offline resourcesOffline resources ExpertsExperts Communities of practiceCommunities of practice Knowledge repositoriesKnowledge repositories

New paradigmNew paradigm

learner-centredlearner-centred E-learning solution may draw from a E-learning solution may draw from a

wide array of resources in the wide array of resources in the learning landscapelearning landscape

Solution may include training and/or Solution may include training and/or knowledge managementknowledge management

3. Plan of action3. Plan of action

Operationalize recommendations: Operationalize recommendations: who, what, where, when, why and howwho, what, where, when, why and how

Timelines and milestonesTimelines and milestones

- deliverables and accountabilities- deliverables and accountabilities

- who is doing what- who is doing what

- when results are due- when results are due

- how to deal with problems- how to deal with problems

3. Plan of action (cont’d)3. Plan of action (cont’d)

Write it downWrite it down Define and implement a Define and implement a

communication plancommunication plan Define and implement a change Define and implement a change

management planmanagement plan Project management – who is in Project management – who is in

charge?charge? Develop an evaluation plan earlyDevelop an evaluation plan early

4. Elements of e-Learning4. Elements of e-Learning

EducationEducation AssessmentAssessment TechnologyTechnology ContentContent authoringauthoring ManagementManagement DeliveryDelivery

a. Educationa. Education

Leadership – strategy, business case, Leadership – strategy, business case, technologytechnology

Operational – mentoring, facilitating, Operational – mentoring, facilitating, managing e-Learning, IT, change in managing e-Learning, IT, change in organization’s work flow, change in organization’s work flow, change in job dutiesjob duties

End users – basic skills, relearn how End users – basic skills, relearn how to learnto learn

b. Assessmentb. Assessment

Pre-course assessment of learnerPre-course assessment of learner Adapt learning planAdapt learning plan Post-course assessmentPost-course assessment Selection of best assessment tools ie. Selection of best assessment tools ie.

Ease of use, versatility, interface Ease of use, versatility, interface easilyeasily

c. Technologyc. Technology

Learner access Learner access Technical support plan Technical support plan ReliabilityReliability TransparencyTransparency Suitability for learning goals Suitability for learning goals

d. Managementd. Management

Learning content management Learning content management system eg. WebCT, Blackboard, system eg. WebCT, Blackboard, Moodle Moodle

Establish criteria for selectionEstablish criteria for selection Comparison of strengths/weaknessesComparison of strengths/weaknesses CMS can enable highly personalized CMS can enable highly personalized

adaptive learning pathsadaptive learning paths

e. Contente. Content

Do you buy or build?Do you buy or build? Quality assuranceQuality assurance Learning objects to be shared, Learning objects to be shared,

repurposed, or soldrepurposed, or sold

f. Authoringf. Authoring

Outsource or do in house?Outsource or do in house? Apply principles of instructional Apply principles of instructional

designdesign Reusable learning objects may be Reusable learning objects may be

personalizedpersonalized

g. Deliveryg. Delivery

SynchronousSynchronous• LiveLive• FacilitatedFacilitated• Learn in groups at Learn in groups at

pre-arranged timespre-arranged times• ChatChat

AsynchronousAsynchronous• Self-pacedSelf-paced• MentoredMentored• Learn at individual Learn at individual

convenienceconvenience• emailemail

Critical Success FactorsCritical Success Factors Learning effectivenessLearning effectiveness Knowledge strategyKnowledge strategy Learning architectureLearning architecture Leadership supportLeadership support TechnologyTechnology Business caseBusiness case Organization redesignOrganization redesign Strategy to manage changeStrategy to manage change Know what is available – content, tech, servicesKnow what is available – content, tech, services Build a strategic planBuild a strategic plan

OpportunitiesOpportunities

Support for Training for new positions eg. Support for Training for new positions eg. Land Titles officersLand Titles officers

SaskTel CMS hosting services – need for SaskTel CMS hosting services – need for training in rural areastraining in rural areas

Marketing CRC onlineMarketing CRC online Marketing Sask Regional Colleges onlineMarketing Sask Regional Colleges online Development of learning objects for BE Development of learning objects for BE

onlineonline Hosting and other support services for Hosting and other support services for

private trainersprivate trainers

Opportunities (cont’d)Opportunities (cont’d)

E-learning consulting service for E-learning consulting service for business and industrybusiness and industry

Develop shared knowledge Develop shared knowledge repositoriesrepositories

E-portfolio developmentE-portfolio development E-learning assessmentsE-learning assessments New partnerships in e-learningNew partnerships in e-learning Other: Other:

Partnership advantagesPartnership advantages

Quality assuranceQuality assurance ScalableScalable Access and supportAccess and support Economy of scale – software, etcEconomy of scale – software, etc Other:Other:

IssuesIssues Any partnering requires network compatibility, Any partnering requires network compatibility,

common platforms and softwarecommon platforms and software Intellectual propertyIntellectual property Sufficient resources for technical and other Sufficient resources for technical and other

supportssupports Policies and procedures need to be developed for Policies and procedures need to be developed for

registration online, tuition payment, pricing registration online, tuition payment, pricing courses, pricing support packages, orientation, courses, pricing support packages, orientation, assessmentassessment

Hosting arrangementsHosting arrangements Regional geographical boundariesRegional geographical boundaries Other:Other:

TipsTips

Lead with strategy, not technologyLead with strategy, not technology Think big, start small and scale fast!Think big, start small and scale fast! Catch the entrepreneurial spirit.Catch the entrepreneurial spirit. ““e” in e-learning will disappear!e” in e-learning will disappear!