Determining Customer Eligibility for MetroAccess and the

Reduced Fare Program

Frank N. Roth, Director Office of Eligibility Certification & Outreach

Department of Access Services

July 2014

Office of Eligibility Certification

Transit Accessibility Center“One Stop” Services

• Apply for:–MetroAccess– Reduced Fare for People with Disabilities–Many other services

• Travel Training & Outreach

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MetroAccess Eligibility

MetroAccess eligibility is based on ones’ functionality to use the accessible bus and rail systems

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MetroAccess Eligibility

- Paratransit is a complementary public transportation for people with disabilities when:

1. They cannot use the accessible fixed route system independently

2. Accessible bus and train service is unavailable.3. The environment prevents access to accessible

fixed route service

- Service are ¾ mile from a Metrobus stop or Metrorail station

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MetroAccess Eligibility Process

• Completion of Application• Functional Assessment– Various components which may include use

of bus and rail system– Accomplished by certified therapeutic

recreational specialists

• Interview

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Types of MetroAccess Eligibility Process

• Temporary Eligibility – 1 year or less• Fully Eligible – unable to use the accessible bus

and rail – 5 year duration• Conditional Eligibility – Need paratransit as

safety net – 3 year duration• Ineligible – Can use accessible bus and rail for all

trips

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Reduced Fare Program

Program for people with disabilities who can independently ride accessible bus and rail.

• Requirements– Completion of Reduced Fare Program for People with

Disabilities– Veterans’ Disability Letter verifying disability rating of 60%

or more– Medicare Card (under 65 years of age)– No assessment required

• Duration– 5 Years– Renewable with completion of new application

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Reduced Fare Program

• Reduced fare program ID is now printed on a SmarTrip®• PCA SmarTrip® is linked to

customer’s ID card

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Summary

Thank you!

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