Designing Quality Assurance Systems in Azerbaijani Universities Training Courses and Workshops...
description
Transcript of Designing Quality Assurance Systems in Azerbaijani Universities Training Courses and Workshops...
![Page 1: Designing Quality Assurance Systems in Azerbaijani Universities Training Courses and Workshops 9-13 June 2008](https://reader036.fdocuments.us/reader036/viewer/2022062411/56816844550346895dde1c38/html5/thumbnails/1.jpg)
Selected Aspects of Education Quality Assurance in the University of Warsaw
Centre for Foreign Language Teaching
![Page 2: Designing Quality Assurance Systems in Azerbaijani Universities Training Courses and Workshops 9-13 June 2008](https://reader036.fdocuments.us/reader036/viewer/2022062411/56816844550346895dde1c38/html5/thumbnails/2.jpg)
the state of readiness of a rational human being to undertake a given activity – a set of psychological and physiological processes, stimulated by a need, that underpins and determines human behaviour and its changes
![Page 3: Designing Quality Assurance Systems in Azerbaijani Universities Training Courses and Workshops 9-13 June 2008](https://reader036.fdocuments.us/reader036/viewer/2022062411/56816844550346895dde1c38/html5/thumbnails/3.jpg)
A certain level of perfection
![Page 4: Designing Quality Assurance Systems in Azerbaijani Universities Training Courses and Workshops 9-13 June 2008](https://reader036.fdocuments.us/reader036/viewer/2022062411/56816844550346895dde1c38/html5/thumbnails/4.jpg)
A certain level of perfection Compliance with internal and external
requirements
![Page 5: Designing Quality Assurance Systems in Azerbaijani Universities Training Courses and Workshops 9-13 June 2008](https://reader036.fdocuments.us/reader036/viewer/2022062411/56816844550346895dde1c38/html5/thumbnails/5.jpg)
A certain level of perfection Compliance with internal and exteranl
requirementsAnything that can be improved
![Page 6: Designing Quality Assurance Systems in Azerbaijani Universities Training Courses and Workshops 9-13 June 2008](https://reader036.fdocuments.us/reader036/viewer/2022062411/56816844550346895dde1c38/html5/thumbnails/6.jpg)
A certain level of perfection Compliance with internal and external
requirementsAnything that can be improvedFeatures and properties of a product or
service that decide about its ability to satisfy acknowledged and predictable needs
![Page 7: Designing Quality Assurance Systems in Azerbaijani Universities Training Courses and Workshops 9-13 June 2008](https://reader036.fdocuments.us/reader036/viewer/2022062411/56816844550346895dde1c38/html5/thumbnails/7.jpg)
• Building an organisational ability to discover and acquire knowledge within the area od educational needs
• Implementing this knowledge to create
mechanisms which allow for meeting the needs of the addresses of educational services
![Page 8: Designing Quality Assurance Systems in Azerbaijani Universities Training Courses and Workshops 9-13 June 2008](https://reader036.fdocuments.us/reader036/viewer/2022062411/56816844550346895dde1c38/html5/thumbnails/8.jpg)
develops pro-quality behaviour patterns
![Page 9: Designing Quality Assurance Systems in Azerbaijani Universities Training Courses and Workshops 9-13 June 2008](https://reader036.fdocuments.us/reader036/viewer/2022062411/56816844550346895dde1c38/html5/thumbnails/9.jpg)
develops pro-quality behaviour patternshelps understand the institution’s mission
and strategy
![Page 10: Designing Quality Assurance Systems in Azerbaijani Universities Training Courses and Workshops 9-13 June 2008](https://reader036.fdocuments.us/reader036/viewer/2022062411/56816844550346895dde1c38/html5/thumbnails/10.jpg)
develops pro-quality behaviour patterns helps understand the institution’s mission
and strategyhelps identify with the aims of quality
assurance
![Page 11: Designing Quality Assurance Systems in Azerbaijani Universities Training Courses and Workshops 9-13 June 2008](https://reader036.fdocuments.us/reader036/viewer/2022062411/56816844550346895dde1c38/html5/thumbnails/11.jpg)
develops pro-quality behaviour patternshelps understand the institution’s mission
and strategy helps identify with the aims of quality
assuranceenables involvement of the whole staff
![Page 12: Designing Quality Assurance Systems in Azerbaijani Universities Training Courses and Workshops 9-13 June 2008](https://reader036.fdocuments.us/reader036/viewer/2022062411/56816844550346895dde1c38/html5/thumbnails/12.jpg)
• Constant development and improvement • Systemic thinking• Involvement, co-operation and positive
attitude
![Page 13: Designing Quality Assurance Systems in Azerbaijani Universities Training Courses and Workshops 9-13 June 2008](https://reader036.fdocuments.us/reader036/viewer/2022062411/56816844550346895dde1c38/html5/thumbnails/13.jpg)
Establishing the aims
![Page 14: Designing Quality Assurance Systems in Azerbaijani Universities Training Courses and Workshops 9-13 June 2008](https://reader036.fdocuments.us/reader036/viewer/2022062411/56816844550346895dde1c38/html5/thumbnails/14.jpg)
Establishing the aimsLaunching the think tanks
![Page 15: Designing Quality Assurance Systems in Azerbaijani Universities Training Courses and Workshops 9-13 June 2008](https://reader036.fdocuments.us/reader036/viewer/2022062411/56816844550346895dde1c38/html5/thumbnails/15.jpg)
Establishing the aimsLaunching the think tanks:
wide and even representation of staff
![Page 16: Designing Quality Assurance Systems in Azerbaijani Universities Training Courses and Workshops 9-13 June 2008](https://reader036.fdocuments.us/reader036/viewer/2022062411/56816844550346895dde1c38/html5/thumbnails/16.jpg)
Establishing the aimsLaunching the think tanks:
wide and even representation of staffstaff personal involvement
![Page 17: Designing Quality Assurance Systems in Azerbaijani Universities Training Courses and Workshops 9-13 June 2008](https://reader036.fdocuments.us/reader036/viewer/2022062411/56816844550346895dde1c38/html5/thumbnails/17.jpg)
Establishing the aimsLaunching the think tanks:
wide and even representation of staffstaff personal involvementstaff integration
![Page 18: Designing Quality Assurance Systems in Azerbaijani Universities Training Courses and Workshops 9-13 June 2008](https://reader036.fdocuments.us/reader036/viewer/2022062411/56816844550346895dde1c38/html5/thumbnails/18.jpg)
Establishing the aims Launching the think tanks:
wide and even representation of staff staff personal involvement staff integrationfocus on problems of particular significance
and relevance to staff
![Page 19: Designing Quality Assurance Systems in Azerbaijani Universities Training Courses and Workshops 9-13 June 2008](https://reader036.fdocuments.us/reader036/viewer/2022062411/56816844550346895dde1c38/html5/thumbnails/19.jpg)
Evaluation Form before 2007
changeable formatgeneral informationinformation about the results not given to students
![Page 20: Designing Quality Assurance Systems in Azerbaijani Universities Training Courses and Workshops 9-13 June 2008](https://reader036.fdocuments.us/reader036/viewer/2022062411/56816844550346895dde1c38/html5/thumbnails/20.jpg)
Evaluation Form 2007
reaching as many students as possible analysing results with the view of different groups
and according to different criteria (e.g. language sections, particular staff members)
![Page 21: Designing Quality Assurance Systems in Azerbaijani Universities Training Courses and Workshops 9-13 June 2008](https://reader036.fdocuments.us/reader036/viewer/2022062411/56816844550346895dde1c38/html5/thumbnails/21.jpg)
Evaluation Form 2007
10 questions, including:9 questions with the 4 answers to choose from:
- e.g. ‘Did the teacher apply clear criteria while assessing all the students’ work and achievements?’- answers (‘definitely yes’, ‘rather yes’, ‘rather not’, ‘definitely not’);
open question
![Page 22: Designing Quality Assurance Systems in Azerbaijani Universities Training Courses and Workshops 9-13 June 2008](https://reader036.fdocuments.us/reader036/viewer/2022062411/56816844550346895dde1c38/html5/thumbnails/22.jpg)
Evaluation Form 2007
5480 completed formsthe mean in the range of 1 (‘definitely not’) to 4
(‘definitely yes’) – 3,4939
![Page 23: Designing Quality Assurance Systems in Azerbaijani Universities Training Courses and Workshops 9-13 June 2008](https://reader036.fdocuments.us/reader036/viewer/2022062411/56816844550346895dde1c38/html5/thumbnails/23.jpg)
Evaluation Form 2007
Results from the point of view of:- CFLT in general;- particular language sections;- particular levels;- particular teachers;results with regard to every single question
![Page 24: Designing Quality Assurance Systems in Azerbaijani Universities Training Courses and Workshops 9-13 June 2008](https://reader036.fdocuments.us/reader036/viewer/2022062411/56816844550346895dde1c38/html5/thumbnails/24.jpg)
Evaluation Form 2007
Individual meetings with the staff members:
strip with the information including - mean in particular questions; - mean in all questions in general;- recapitulation of the anwers to the
open question;
![Page 25: Designing Quality Assurance Systems in Azerbaijani Universities Training Courses and Workshops 9-13 June 2008](https://reader036.fdocuments.us/reader036/viewer/2022062411/56816844550346895dde1c38/html5/thumbnails/25.jpg)
place and position of the Centre as part of the University opf Warsaw
![Page 26: Designing Quality Assurance Systems in Azerbaijani Universities Training Courses and Workshops 9-13 June 2008](https://reader036.fdocuments.us/reader036/viewer/2022062411/56816844550346895dde1c38/html5/thumbnails/26.jpg)
place and position of the Centre as part of the University of Warsaw
evaluation of particular teachers
![Page 27: Designing Quality Assurance Systems in Azerbaijani Universities Training Courses and Workshops 9-13 June 2008](https://reader036.fdocuments.us/reader036/viewer/2022062411/56816844550346895dde1c38/html5/thumbnails/27.jpg)
place and position of the Centre as part of the University of Warsaw
evaluation of particular teachers evaluation criteria used by students
![Page 28: Designing Quality Assurance Systems in Azerbaijani Universities Training Courses and Workshops 9-13 June 2008](https://reader036.fdocuments.us/reader036/viewer/2022062411/56816844550346895dde1c38/html5/thumbnails/28.jpg)
place and position of the Centre as part of the University of Warsaw
evaluation of particular teachers evaluation criteria used by students identification of areas worth developing and
improving (teaching)
![Page 29: Designing Quality Assurance Systems in Azerbaijani Universities Training Courses and Workshops 9-13 June 2008](https://reader036.fdocuments.us/reader036/viewer/2022062411/56816844550346895dde1c38/html5/thumbnails/29.jpg)
place and position of the Centre as part of the University of Warsaw
evaluation of particular teachers evaluation criteria used by students identification of areas worth developing and
improving (teaching)identification of areas worth developing and
improving (the questionnaire)
![Page 30: Designing Quality Assurance Systems in Azerbaijani Universities Training Courses and Workshops 9-13 June 2008](https://reader036.fdocuments.us/reader036/viewer/2022062411/56816844550346895dde1c38/html5/thumbnails/30.jpg)
Evaluation Form 2008
Task Group for Student Evaluation Form;CFLT Quality Assuarance Unit (including students
and PhD students);University of Warsaw Office for Quality of Education;
![Page 31: Designing Quality Assurance Systems in Azerbaijani Universities Training Courses and Workshops 9-13 June 2008](https://reader036.fdocuments.us/reader036/viewer/2022062411/56816844550346895dde1c38/html5/thumbnails/31.jpg)
Evaluation Form 2008
new format;new procedure (CFLT red seal, submitting and filing
the forms, active participation of the students etc.)
![Page 32: Designing Quality Assurance Systems in Azerbaijani Universities Training Courses and Workshops 9-13 June 2008](https://reader036.fdocuments.us/reader036/viewer/2022062411/56816844550346895dde1c38/html5/thumbnails/32.jpg)
Motivating System
I. TeachingII. Professional DevelopmentIII. Involvement in the CFLT and University of
Warsaw activities
![Page 33: Designing Quality Assurance Systems in Azerbaijani Universities Training Courses and Workshops 9-13 June 2008](https://reader036.fdocuments.us/reader036/viewer/2022062411/56816844550346895dde1c38/html5/thumbnails/33.jpg)
Motivating System
I. Teaching:I.1. Student Evaluation Form (0-20 pts.)I.2. Class Observation (0-5-10 pts.)I.3. Programs and materials (0-10-20 pts.)
![Page 34: Designing Quality Assurance Systems in Azerbaijani Universities Training Courses and Workshops 9-13 June 2008](https://reader036.fdocuments.us/reader036/viewer/2022062411/56816844550346895dde1c38/html5/thumbnails/34.jpg)
Motivating System
II. Professional Development:II.1. Participation in the CFLT trainings (0-3-5 pts.);II.2. ‘Peer observation’ (0-3-5 pts.);
![Page 35: Designing Quality Assurance Systems in Azerbaijani Universities Training Courses and Workshops 9-13 June 2008](https://reader036.fdocuments.us/reader036/viewer/2022062411/56816844550346895dde1c38/html5/thumbnails/35.jpg)
Motivating System
III. Involvement in CFLT and University of Warsaw activities:
III.1. working in task group(s) (0-3-5 pts.);III.2. working for the Language Section, CFLT and University of Warsaw (0-15 pts.);
![Page 36: Designing Quality Assurance Systems in Azerbaijani Universities Training Courses and Workshops 9-13 June 2008](https://reader036.fdocuments.us/reader036/viewer/2022062411/56816844550346895dde1c38/html5/thumbnails/36.jpg)
Teacher’s Achievement Form
Compatible with the ‘Motivating System’;Teachers fill in the TAF and submit it by 15th
October;Language Section Heads (CFLT Head) give points
following the criteria in the Motivating System;
![Page 37: Designing Quality Assurance Systems in Azerbaijani Universities Training Courses and Workshops 9-13 June 2008](https://reader036.fdocuments.us/reader036/viewer/2022062411/56816844550346895dde1c38/html5/thumbnails/37.jpg)
External:an improved image
![Page 38: Designing Quality Assurance Systems in Azerbaijani Universities Training Courses and Workshops 9-13 June 2008](https://reader036.fdocuments.us/reader036/viewer/2022062411/56816844550346895dde1c38/html5/thumbnails/38.jpg)
External:an improved imagean enhanced quality of contacts with University
institutions and departments
![Page 39: Designing Quality Assurance Systems in Azerbaijani Universities Training Courses and Workshops 9-13 June 2008](https://reader036.fdocuments.us/reader036/viewer/2022062411/56816844550346895dde1c38/html5/thumbnails/39.jpg)
External:an improved imagean enhanced quality of contacts with University
institutions and departmentscollaboration with Student Self-Government
![Page 40: Designing Quality Assurance Systems in Azerbaijani Universities Training Courses and Workshops 9-13 June 2008](https://reader036.fdocuments.us/reader036/viewer/2022062411/56816844550346895dde1c38/html5/thumbnails/40.jpg)
External:an improved imagean enhanced quality of contacts with University
institutions and departments collaboration with Student Self-Government
• Internal:• categories and criteria of good practice
![Page 41: Designing Quality Assurance Systems in Azerbaijani Universities Training Courses and Workshops 9-13 June 2008](https://reader036.fdocuments.us/reader036/viewer/2022062411/56816844550346895dde1c38/html5/thumbnails/41.jpg)
External:an improved imagean enhanced quality of contacts with University
institutions and departmentscollaboration with Student Self-Government
• Internal:• categories and criteria of good practice • criteria of teacher professional achievement
![Page 42: Designing Quality Assurance Systems in Azerbaijani Universities Training Courses and Workshops 9-13 June 2008](https://reader036.fdocuments.us/reader036/viewer/2022062411/56816844550346895dde1c38/html5/thumbnails/42.jpg)
External:an improved imagean enhanced quality of contacts with University
institutions and departments collaboration with Student Self-Government
• Internal:• categories and criteria of good practice • criteria of teacher professional achievement • stimulating environment
![Page 43: Designing Quality Assurance Systems in Azerbaijani Universities Training Courses and Workshops 9-13 June 2008](https://reader036.fdocuments.us/reader036/viewer/2022062411/56816844550346895dde1c38/html5/thumbnails/43.jpg)
External:an improved image an enhanced quality of contacts with University
institutions and departments collaboration with Student Self-Government
• Internal:• categories and criteria of good practice • criteria of teacher professional achievement • stimulating environment • staff involvement
![Page 44: Designing Quality Assurance Systems in Azerbaijani Universities Training Courses and Workshops 9-13 June 2008](https://reader036.fdocuments.us/reader036/viewer/2022062411/56816844550346895dde1c38/html5/thumbnails/44.jpg)
How to convince staff that change is desirable and necessary?
![Page 45: Designing Quality Assurance Systems in Azerbaijani Universities Training Courses and Workshops 9-13 June 2008](https://reader036.fdocuments.us/reader036/viewer/2022062411/56816844550346895dde1c38/html5/thumbnails/45.jpg)
How to convince staff that change is desirable and necessary?
How to deal with, and disarm fears and inhibitions?
![Page 46: Designing Quality Assurance Systems in Azerbaijani Universities Training Courses and Workshops 9-13 June 2008](https://reader036.fdocuments.us/reader036/viewer/2022062411/56816844550346895dde1c38/html5/thumbnails/46.jpg)
How to convince staff that change is desirable and necesary?
How to deal with, and disarm fears and inhibitions?
How to aid the process of identification with the aims of quality assurance?
![Page 47: Designing Quality Assurance Systems in Azerbaijani Universities Training Courses and Workshops 9-13 June 2008](https://reader036.fdocuments.us/reader036/viewer/2022062411/56816844550346895dde1c38/html5/thumbnails/47.jpg)
How to convince staff that change is desirable and necessary?
How to deal with, and disarm fears and inhibitions?
How to aid the process of identification with the aims of quality assurance?
How to involve all staff in pro-quality activity?