Designing Layaway Database for Local Client
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Transcript of Designing Layaway Database for Local Client
SOUTHPAW GUITARS
IMPROVING THE LAYAWAY PROCESS
PRESENTATION OUTLINE
1. Team Mission/Client Selection Analysis 2. About Our Client 3. Project Selection Analysis 4. Data Gathering 5. Current System 6. Analyzing System Problems 7. Analyzing System Needs 8. Designing Recommended System 9. Prototype
OUR MISSION
• Based at University of Houston
• Process improvement consultation firm
• Desire to ensure our client’s business success
• mission to identify, analyze, and revise inefficient processes
which may slow the client’s business growth
• Aid our clients in providing the most efficient, cost-effective, and
productive services in their leading industry.
3
CLIENT SELECTION ANALYSIS
• With mission in mind, and in accordance with requirements of the course, potential clients should require assistance with: • creating, or • redesigning
a process critical to the company’s success, but lacking some
functionality or efficiency
• Reasons for selecting Southpaw Guitars • store owner is grandfather of team member “Jasmine Arthur” • Inefficient, manual layaway process
4
THE CLIENT
- Location: 5813 Bellaire Blvd, Houston TX, 77081
- Trusted vendor of quality guitars in the Houston Area for over 35 years.
- Southpaw Products:
- Specializes in left handed guitars, - Acoustic guitars - Electric guitars - Accessories
- Southpaw Services
- Guitar maintenance - Guitar resale
ORGANIZATION BACKGROUND
6
ORGANIZATION TIMELINE
1980 1990 2010 PRESENT Opened as “Traders Corner”
Name Changed to “Southpaw Guitars”
Featured in the Houston Chronicle and Vintage Guitar Magazine
Largest left-handed guitar retailer in the United States
1981 Name changed to “Gold n Guitar Exchange”
1999 Business boomed as they started selling online
2015 Featured in Musical Merchandise Review Magazine
7
ORGANIZATION CHART
James Duncan Owner
Omar Ibarra Sales
Manager
Argenio Garza Web
Designer/Photographer
8
PROJECT SELECTION ANALYSIS
Introduction
What products are sold?
What systems are used?
What customer transactions are performed?
Where is additional inventory stored?
How is inventory maintained?
Have you considered methods of streamlining your layaway process?
How do you feel about reorganizing the storage rooms and redesigning our inventory system?
How do you feel about reorganizing the storage rooms and redesigning your inventory system?
How do you feel about creating a digital layaway form system?
PROJECT SELECTION ANALYSIS: INITIAL VISIT
10
PYRAMID
PROJECT SELECTION ANALYSIS
Options Considered: - Improving storage system by designing storage catalogue - Organizing storage area and designing a new inventory database Chosen Project: - Improve layaway system
- 2015 Annual sales totaled $950K, 20% from layaway sales ($190,000)
- Most feasible in terms of space, time, and cost - least functional at the moment
11
DATA GATHERING
DATA GATHERING: Goals
• Gathering information about the company to learn about its culture • Speaking with the key decision makers • Identify the current system being used • Through interviews, get the users opinions and feelings of the current
system • Establish a clear communication plan • Determine what the new system should accomplish
13
DATA GATHERING: Methods
Interviews - Pyramid Structure
- Used in initial meeting as an introductory mechanism - Funnel Structure
- Used to gain a better understanding of the current system’s problems
STROBE - Structured Observation of the Environment
- Used to observe key elements within the store - Played a part in project selection
14
DATA GATHERING: Strobe - Layout
15
Figure 2: Office Location: While the office is located at the rear of the store, it is still easily accessible. As noted in the STROBE elements documents, window in office encourages employee and customer interaction.
DATA GATHERING: STROBE - OFFICE
Window looks out to store
front
Employee not required to
wear uniform
Figure 3: Desk Placement: Desk located at the front of the store. While strategically placed to welcome customer, disorganization has been noted.
DATA GATHERING: STROBE – DESK AT FRONT OF STORE
Figure 4: Stationary Equipment: Merchandise displays throughout the store. As noted on the STROBE elements document, well-kept displays, adequate lighting, and warm paint colors on the walls containing merchandise provide a welcome environment for the customer.
DATA GATHERING: STROBE – MERCHANDISE DISPLAYS
Figure 5: Stationary Equipment: Storage area located under the counter at the front of the store. As described in the STROBE elements document, inadequate storage space and disorganization.
DATA GATHERING: STROBE – DESK AREA STORAGE
Figure 6: Stationary Equipment: Storage rooms located at the bar of the store. As described in the STROBE elements document, storage area is compact.
DATA GATHERING: STROBE – STORAGE ROOMS
Figure 7: Props: Located on the desk at the front of the store, this is the desktop used for point of sale purchases. As noted on the STROBE elements description, there is also a land line located here for answering customer inquiries made via telephone.
DATA GATHERING: STROBE – DESK AT THE FRONT OF THE STORE
Land Line
Credit Card Processor
DATA GATHERING: Results
- Southpaw’s current layaway process is time consuming, making it inefficient and less productive
- No secure filing system in place for record storage - Current System
- Not automated - No accountability of inventory tied to layaway orders - due to lack
of automation - Manual calculation of forward balance - room for error - Not user or customer friendly
22
CURRENT SYSTEM
CURRENT SYSTEM: Layaway Purchase Rules
• IN PERSON
• Hours of Operation
• Monday - Friday
• 10am - 6:30pm
• Saturday
• 10am - 6pm
• PAYMENT
• Charges
• Downpayment of 25% of layaway purchase
• Pay-off
• must be completed within 90 days of initiation
24
CURRENT SYSTEM: Description
LAYAWAY INITIATION
• Customer informs store associate of layaway purchase request
• Store associate annotates customer information on form
• Store associate annotates item(s) information on form
• Store associate provides receipt to customer stating due balance and retains store copy of receipt
• Item(s) tagged and stored within the store
LAYAWAY PAYMENT
• Customer informs sales associate of layaway payment request
• Customer provides copy of layaway form to store associate
• Customer makes payment and remaining balance annotated onto layaway form by store associate.
LAYAWAY PAYOFF
• Customer informs sales associate of layaway payoff request
• Customer provides layaway form to store associate
• Paid in full balance is annotated onto layaway form by store associate
• Store associate updates transition as sales in QuickBooks
• Merchandise along with receipt is given to customer
25
Enters information into layaway form Hands form to employee
Store employee annotates layaway form with
customer and payment information
Copy of layaway form given to customer
Copy of layaway form stored in company’s record books
26
CURRENT SYSTEM: Data Flow Diagram
Customer
Employee
Process information on the form
0
Item Information
Customer Information
Form Form Storage
27
Customer or employee fills out personal information such as name, home address, phone number, and customer agrees to pay deposit in order to hold a particular amount on layaway form.
Store employee annotates the total amount of merchandise and notes down the initial deposit made by the customer
Employee fills out this section to update the payment records every time when the customer makes payment
This part is filled out by employee regarding information about merchandise. This section is tagged on to the product.
7000 KIRBY DRIVE JASON OBOMEGHIE
HOUSTON TX ANIKET 832-000-0000 10/2/2016
$10 11/2/2016 *
Jason Obomeghie
FENDER STANDARD
$37.50
$599.99
$637.49
$597.49
$20.00
$20.00
$20.00 JIM
JIM
10/10/2016
10/19/2016
JASON OBOMEGHIE 7000 KIRBY DRIVE
TX HOUSTON
832-000-0000 10/2/2016
28
29
Sample Record
CURRENT SYSTEMS PROBLEMS
CURRENT SYSTEM PROBLEMS
• Form completed manually
• increased chance of human error
• sometimes not legible
• time consuming
• Inefficient tracking of layaway forms
• insufficient storage availability
• ineffective document management
• Lack of information security
31
ANALYZING SYSTEM NEEDS
ANALYZING SYSTEM NEEDS: Objectives
ORGANIZATION
• More efficient and effective layaway system which contributes to success of the business
• Improve customer satisfaction with process
• Improve process for staff
• Reduce process time, allowing for tie allocation to other taks
SYSTEM
• User friendly system
• Ensure information security
• if possible, layaway system that communicates with QuickBooks
• Provide control measure for error reduction
• Possess calculation capabilities
• Storage capacity for minimum of 5 years of record
USER
• Easy to use interface
• Credentials required
• Store owner or storage manage can add, update, delete records
• Store associate can add and update particular records
33
Analyzing System Needs: Requirement Analysis
No place to file completed layaway forms
Inventory does not reflect items tied to layaway
Customers information not protected due to a lack of
secure filing
Database for storing layaway records
Database communicates with inventory for accountability
Database with secure access for store personnel
ISSUE REQUIREMENT IMPACT
5
5
3
34
Layaway transaction not properly maintained
Layaway transactions not posted in QuickBooks
Misplaced layaway forms are not retrievable
Database calculates and maintains layaway
transactions
Database communicates with QuickBooks
Database allow storage and access to layaway forms
>= 5yrs
ISSUE REQUIREMENT IMPACT
5
2
3
35
Layaway form lacks sufficient space for pertinent data
Database with controls for entering pertinent and
accurate data
ISSUE REQUIREMENT IMPACT
4
36
Stakeholder Register
STAKEHOLDER ROLE STAKEHOLDER GROUP
CURRENT LEVEL OF
BUY-IN
INCENTIVE TO BUY-IN
DESIRED LEVEL OF
BUY-IN POWER INTEREST EXPECTATIONS/
CONCERNS
James Duncan Store Owner Client Accepts
Desires a database
that meets requirements
Advocates 5 3
Ease-of-use database that
meets all requirements and
is complete by deadlines
Omar Ibarra Store Manager Client Accepts
Desires a database
that meets requirements
Advocates 5 5
Ease-of-Use Database is complete by
deadline
Argenio-Garza
Store Associate
- Technician
Client Accepts
Desires a database
that meets requirement
Advocates 3 5
Ease-of-use database that is compatible with the point of sale system and is
complete by the deadline
37
Omar Ibarra Store Manager
James Duncan Store Owner
Argenio Garza Sales Associate-
Technician
INTEREST
PO
WE
R
HIGH LOW
HIGH
LOW
Stakeholder Analysis
38
ANALYZING SYSTEM NEEDS: Systems Proposal
• OPTIONS CONSIDERED
• Physical filing system in addition to catalogue system for maintaining location of layaway records within files
• MS Excel Worksheet which will allow store associate to add, edit, delete layaway records
• Database that will allow store associate to add, edit, or delete layaway records and maintain layaway transactions
39
Physical Filing System and Catalogue
BENEFITS
Organization
Better Tracking
More efficient than current system
DRAWBACKS
Requires additional space in store
Does not assist with maintaining transactions
40
MS Excel Worksheet
BENEFITS
Organization
Automated
More efficient than current system
DRAWBACKS
Predetermined calculations can easily be deleted
Lacks some of the functionality database would provide
41
Layaway Database
BENEFITS
Organization
Automated
More efficient than current system
DRAWBACKS
Requires more time for development- building from non
existent system
Controls
Meets authentication requirements for security
42
Because the benefits outweigh the drawbacks, this is the chosen option
for resolution of the problem Client has approved this option by way
of signed Charter
CRITICAL REQUIREMENTS ANALYSIS OBJECTIVE TREE
Efficient and Effective Layaway Record
Management System
Design database for maintaining Layaway records and transactions Requires authentication for
access
Store associate can add or update layaway records
Store owner and manager can add, update, or delete
layaway records
Communicates with inventory for accountability
Store owner and manager can send/print layaway
history report
Capable of calculating new balance once deposit, payments or payoff is
applied to layaway record
Capable of calculating layaway purchase total,
including sales tax
43
ANALYZING SYSTEM NEEDS: Scope Diagram
44
DESIGNING RECOMMENDED SYSTEM
SYSTEMS DESIGN: Entity Relationship Diagram
*Designed using the Data Dictionary contained in the Project Notebook
SYSTEMS DESIGN: Current Event Response Table
*Use Case scenarios were prepared for the design of the below Event Response Table
*Use Case scenarios were prepared for the design of the below Event Response Table
*Use Case scenarios were prepared for the design of the below Event Response Table
Process/Tables Customer Master Inventory Master Layaway Master order_intitiation
Layaway Order Payment1
Layaway Order Payment2
Layaway Order Payoff
Receive Customer Order C R C — — —
Receive Customer Initial Payment R — R C — —
Receive Customer Periodic Payments R — R R U —
Receive Customer Final Payment R — R R R C
View Reports R R R R R R
Cancel Customer Order R R D — — —
Maintain Inventory R U R — — —
Check if Product is in Stock R U R — — —
Add New Product to Inventory — C — — — —
Update Product — U — — — —
50
*Use Case scenarios were prepared for the design of the below Event Response Table
SAMPLE OF PROPOSED TEST PLAN
PROTOTYPE SOUTHPAW GUITARS
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New Layaway
Layaway
Current Layaway
Summary Report
Reports
Daily Report
Inventory Report
MAIN MENU
Identification No.
Last Name
Primary Phone
Lookup
Email Address
Search
Serial No.
*Fill Any Field in The Form Above
Cancellation Report
New Layaway
Current Layaway
Summary Report
Daily Report
Cancellation Report
Inventory Report
MAIN MENU
Lookup
Search
*Fill Any Field in The Form Above
Identification No.
Last Name
Primary Phone
Email Address
Serial No.
3601
Obomeghie
(713) 000-0000
837483-1
Layaway Reports
New Layaway
Layaway
Current Layaway
Summary Report
Reports
Daily Report
Cancellation Report
Inventory Report
MAIN MENU
Lookup
Search
*Fill Any Field in The Form Above
Function:
Identification No.
Last Name
Primary Phone
Email Address
Serial No.
First Name
Last Name
Primary Phone
Street Address
Apt. (optional)
State
Zip Code
Customer Information
Email Address
NEW LAYAWAY
Jason
Obomeghie
(713) 000-0000
7000 Kirby Drive
TX
77030
NEW LAYAWAY
Brand
Note (optional)
Item Details
Fender
Color Black
Serial No. 837483-1
Model/Year 1983
Price $659.99
Initial Deposit $599.99
NEW LAYAWAY
Brand
Color
Serial No.
Model/Year
Price
Confirmation
Name
Phone
Address
Customer Details
Item Details
Jason Obomeghie
(713) 000-0000
7000 Kirby Drive
Fender
Black
837483-1
1983
$659.99
NEW LAYAWAY
Serial No.: 837483-1
Layaway Initiated
Identification No.: 3601
Date: 10/02/2016
Balance Due: $20.00
SOUTHPAWS 5813 Bellaire Blvd,
Houston, TX, 77081
Id. No.: Date:
Layaway Receipt
Cashier:
Brand: Color: Serial No: Model/Year Price:
Payment Record
3601 10/2/2016 JIM FENDER STD BLACK 837483-1 1983 $659.99
DATE RECEIVED BY
AMOUNT PAID
BALANCE DUE
10/2 JIM $599.99 $40.00
BALANCE DUE: $40.00
Print Preview
CURRENT LAYAWAY
Purchase Info.
Search
Serial No.
Identification No.
*Fill Any Field
First Name
Last Name
Primary Phone
Jason
Obomeghie
(713) 000-0000
Email Address [email protected]
837483-1
3601
CURRENT LAYAWAY
Brand: Fender
Color: Black
Serial No.: 837483-1
Model/Year: 1983
Price: $659.99
Layaway 3601
Name: Jason Obomeghie
Phone: (713) 000-0000
Address: 7000 Kirby Drive, Houston, TX, 77030
Customer Details
Item Details Transaction History
Initial Deposit: $599.99
Payment Due: $40.00
Payment $20.00
CURRENT LAYAWAY
Jim
Jim
$20.00
$20.00
Transaction History
Oct 10th
Oct 19th
Date Received By Amount Paid Balance Due
$20.0
$0.00
CURRENT LAYAWAY
Serial No.: 837483-1
Layaway Payment
Identification No.:3601
Date: 10/10/2016
Balance Due: $20.00
SOUTHPAWS 5813 Bellaire Blvd,
Houston, TX, 77081
Id. No.: Date:
Layaway Receipt
Cashier:
Brand: Color: Serial No: Model/Year Price:
Payment Record
3601 10/2/2016 JIM FENDER STD BLACK 837483-1 1983 $659.99
DATE RECEIVED BY
AMOUNT PAID
BALANCE DUE
10/2 JIM $599.99 $40.00
10/10 JIM $20.00 $20.00
BALANCE DUE: $20.00
Print Preview
SOUTHPAWS 5813 Bellaire Blvd,
Houston, TX, 77081
Id. No.: Date:
Layaway Receipt
Cashier:
Brand: Color: Serial No: Model/Year Price:
Payment Record
3601 10/2/2016 JIM FENDER STD BLACK 837483-1 1983 $659.99
DATE RECEIVED BY
AMOUNT PAID
BALANCE DUE
10/2 JIM $599.99 $40.00
10/10 JIM $20.00 $20.00
BALANCE DUE: $20.00
Print Preview
SUMMARY REPORT
3601
3601
Jim
Jim
Transaction History
Oct 2nd
Oct 10th
Date Identification No. Employee Client
$40.00
$20.00
Due Paid
Oct 19th 3601 Jim
$599.99
$20.00
$20.00 $0.00
Jason Obomeghie
Jason Obomeghie
Jason Obomeghie
Client: Jason Obomeghie
Payment Received: $639.99
SOUTHPAWS 5813 Bellaire Blvd,
Houston, TX, 77081
Id. No.: Date:
Layaway Receipt
Cashier:
Brand: Color: Serial No: Model/Year Price:
Payment Record
3601 10/2/2016 JIM FENDER STD BLACK 837483-1 1983 $659.99
DATE RECEIVED BY
AMOUNT PAID
BALANCE DUE
10/2 JIM $599.99 $40.00
10/10 JIM $20.00 $20.00
10/12 JIM $20.00 $0.00
BALANCE DUE: $0.00
Print Preview
DAILY REPORT
3601
7546
Jasmine
Aniket
Layaway History
Oct 20nd
Oct 20th
Date Identification No. Employee Client
$549.99
$40.00
Due Paid
Date: 10/20/2016 - 10/20/16
Oct 20th 9382 Mike
$50.99
$800.00
$20.00 $347.57
Alexis Patin
Blake Jobs
Robert Frost
8470
6284
Jasmine
Aniket
Oct 20nd
Oct 20th
$256.89
$405.40
Oct 20th 9846 Sandra
$420.00
$100.00
$120.00 $797.57
Sylvia Platt
Micheal Mbah
Leonard Cohen
Payment Received: $1510.99
Payment Due: $2397.42
INVENTORY REPORT
3761
7546
Lefties
Lefties
Inventory History
Oct 2nd
Oct 10th
Date Serial No. Vendor Brand Price
Vendor: Lefties
Oct 11th 9382 Lefties
$500.99
$800.00
$200.00
Gibson
Fender
Ibanez
8470
6284
Lefties
Lefties
Oct 16nd
Oct 20th
Oct 25th 9846 Lefties
$420.00
$100.00
$120.00
EPS
Yamaha
Lucero
Qty.
2
5
1
7
3
5
Total Cost $1510.99
Qty. 23
Date Identification No. Employee Client Due Payment
Id. No.: 3601
3601 Oct 10th Jim Jason Obomeghie $20.00 $639.99
DAILY REPORT
Date Identification No. Employee Client Due Payment
Id. No.: 3601
3601 Oct 10th Jim Jason Obomeghie $20.00 $639.99
DAILY REPORT
7546 Aniket Oct 12th
Date Identification No. Employee Client
$40.00
Due Payment
Id. No.: 7546
$800.00 Blake Jobs
DAILY REPORT
Date Identification No. Employee Client Due Payment
Id. No.: 9382
Oct 19th 9382 Mike $20.00 $347.57 Robert Frost
DAILY REPORT
Date Identification No. Employee Client Due Payment
Id. No.: 8470
8470 Jasmine Oct 20th $256.89 $420.00 Sylvia Platt
DAILY REPORT
Date Identification No. Employee Client Due Payment
Id. No.: 6284
6284 Aniket Oct 25th $405.40 $100.00 Alexis Patin
DAILY REPORT
Date Identification No. Employee Client Due Payment
Id. No.: 9846
Oct 26th 9846 Sandra $120.00 $797.57 Leonard Cohen
DAILY REPORT
INVENTORY REPORT
Redirecting…
to “Vendor”’s site http://19.343.623.29
CANCELLATION REPORT
No Data
No Information to Display
Daily Report
5813 Bellaire Blvd, Houston, TX, 77081
SOUTHPAWS
Date Identification No. Employee Client Due Paid
3601
7546
Jasmine
Aniket
Oct 20nd
Oct 20th
$549.99
$40.00
Oct 20th 9382 Mike
$50.99
$800.00
$20.00 $347.57
Alexis Patin
Blake Jobs
Robert Frost
8470
6284
Jasmine
Aniket
Oct 20nd
Oct 20th
$256.89
$405.40
Oct 20th 9846 Sandra
$420.00
$100.00
$120.00 $797.57
Sylvia Platt
Micheal Mbah
Leonard Cohen
Payment Received: $1510.99
Payment Due: $2397.42
Print Preview
Date: 10/20/2016
Inventory Report
5813 Bellaire Blvd, Houston, TX, 77081
SOUTHPAWS
Date Serial No. Vendor Brand Price Qty.
37611
7546
Lefties
Lefties
Oct 2nd
Oct 10th
$50.99
$800.00
Oct 11th 9382 Lefties
2
5
1 $20.00
Gibson
Fender
Ibanez
8470
6284
Lefties
Lefties
Oct 16th
Oct 20th
$420.00
$100.00
Oct 25th 9846 Lefties
7
3
5 $120.00
EPS
Yamaha
Lucero
Total Cost: $1510.99
Qty: 23
Print Preview
Vendor: Lefties
Summary Report
5813 Bellaire Blvd, Houston, TX, 77081
SOUTHPAWS
Date Identification No. Employee Client Due Paid
3601
3601
Jim
Jim
Oct 2nd
Oct 10th
$40.00
$20.00
Oct 19th 3601 Jim
$599.99
$20.00
$20.00 $0.00
Jason Obomeghie
Jason Obomeghie
Jason Obomeghie
Payment Received: $639.99
Print Preview
Client: Jason Obomeghie
New Layaway
Layaway
Current Layaway
Summary Report
Reports
Daily Report
Cancellation Report
Inventory Report
MAIN MENU
Identification No.
Last Name
Primary Phone
Lookup
Email Address
Search
Serial No.
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New Layaway
Layaway
Current Layaway
Summary Report
Reports
Daily Report
Inventory Report
MAIN MENU
Identification No.
Last Name
Primary Phone
Lookup
Email Address
Search
Serial No.
*Fill Any Field in The Form Above
Cancellation Report
New Layaway
Layaway
Current Layaway
Summary Report
Reports
Daily Report
Inventory Report
MAIN MENU
Identification No.
Last Name
Primary Phone
Lookup
Email Address
Search
Serial No.
*Fill Any Field in The Form Above
Cancellation Report
New Layaway
Layaway
Current Layaway
Summary Report
Reports
Daily Report
Inventory Report
MAIN MENU
Identification No.
Last Name
Primary Phone
Lookup
Email Address
Search
Serial No.
*Fill Any Field
Cancellation Report
Management
Edit Layaway
Cancellation
Inventory
Employee
New Layaway
Layaway
Current Layaway
Summary Report
Reports
Daily Report
Inventory Report
MAIN MENU
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Last Name
Primary Phone
Lookup
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Spartacus
•••••••••••••••••••
Username
MANAGE: Edit Layaway
Purchase Info.
Search
Identification No.
Last Name Obomeghie
3601
Layaway 3601
Customer Details
Item Details
MANAGE: Edit Layaway
Name:
Phone:
Address:
Serial No.:
Price: $659.99
Confirm
Payment Details
Deposit:
Payment Due:
Jason Obomeghie
(713) 000-0000
7000 Kirby Drive, Houston, TX, 77030
837483-1
$599.99 $600.00
$40.00 $39.99
Serial No.: 837483-1
Layaway Edit
Identification No.:3601
Transaction Date: 10/10/2016 11:43 AM
New Balance Due: $39.99
MANAGE: Edit Layaway
Edit Date: 10/29/2016 2:15 PM
Customer: Jason Obomeghie
MANAGE: Cancellation
Purchase Info.
Search
Identification No.
Last Name
Date 10/20/2016
Layaway History
Date Identification No. Employee Due
Date: 10/20/2016 - 10/20/16
3601
7546
Jasmine
Aniket
Oct 20nd
Oct 20th
$549.99
$40.00
Oct 20th 9382 Mike $347.57
8470
6284
Jasmine
Aniket
Oct 20nd
Oct 20th
$256.89
$405.40
Oct 20th 9846 Sandra $797.57
Client
Alexis Patin
Blake Jobs
Robert Frost
Sylvia Platt
Micheal Mbah
Leonard Cohen
MANAGE: Cancellation
Layaway History
Date Identification No. Employee Due
Date: 10/20/2016 - 10/20/16
3601
7546
Jasmine
Aniket
Oct 20nd
Oct 20th
$549.99
$40.00
Oct 20th 9382 Mike $347.57
8470
6284
Jasmine
Aniket
Oct 20nd
Oct 20th
$256.89
$405.40
Oct 20th 9846 Sandra $797.57
Client
Alexis Patin
Blake Jobs
Robert Frost
Sylvia Platt
Micheal Mbah
Leonard Cohen
MANAGE: Cancellation
Are you sure you would like to delete layaway ‘————’ ?
Delete
Cancel Confirm
Serial No.: 837483-1
Layaway Cancelled
Identification No.:3601
Date: 10/10/2016
Customer: Jason Obomeghie
MANAGE: Cancellation
Input Inventory
Submit
Qty.
Vendor
Serial Number:
Brand
Lefties
837483-1
Gibson
Category Guitar
2
MANAGE: Inventory
Price $500.99
Serial No.: 837483-1
Input Succesful
Identification No.:72673
Date: 10/10/2016
Amount Paid: $500.99
MANAGE: Inventory
Brand: Gibson
Category: Guitar
Qty: 2
Employee Information
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First Name
Last Name
DOB
Bruce
Wayne
10/10/1968
Id. No. 6256
MANAGE: Employee
Privilege: Manager Employee Manager
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Spartacus
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MANAGE: Employee
DOB: 10/10/1968
User Created
Name: Jason Obomeghie
Id No: 6256
MANAGE: Employee
Username: Spartacus
Manager Privilege:
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