Designing & Developing Virtual Classroom Training The On-Line Learning Mastery Series.
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Transcript of Designing & Developing Virtual Classroom Training The On-Line Learning Mastery Series.
Welcome
"Through many years of active public life and through observing many kinds of people, I have found that the strongest, most competent and reliable man is the one who is first to admit his own inadequacy."
J. Edgar Hoover
“I admit, I am inadequate.”
Greg Daviswww.findaspeech.com
Welcome
Icebreakers
An activity used as a warm up. It’s useful to create a risk-free atmosphere and to gain the learner’s’ confidence.
– What are some of your favorite Icebreakers?
– How can they be used in virtual classroom training?
This is the type of “thinking” we will use throughout today’s session.
Introduction
Course Objectives
At the end of this session you will be able to:
– Identify the anatomy of a Virtual Classroom
– Describe the tools in most Virtual Classrooms to design robust interactivity
– Transfer ILT design skills to Virtual Classroom Training (VCT)
– Create Facilitator Guides and materials clearly and easily for VCT
– Share Best-practices and experiences
The duration of this course is approximately 2.5 hours
This course focuses on the design and development of Virtual Classroom Training (VCT) to all agencies who create VCT courses. We will demonstrate this capability through Elluminate Live, however the content is system agnostic.
Introduction
Agenda
1. Why use virtual classrooms?2. The anatomy of a virtual class3. Transferring Instructor-led Training (ILT) design skills to VCT4. Designing robust interactivity5. Developing VCT Materials6. Look at best Practices
Why Use VCT?
Why bother changing from ILT?
– Makes training more accessible– Delivers engaging, interactive presentations– Organizes breakout sessions– Receives instant feedback– Testing– Cost savings: VCT is 80% less– Impact: Learners interact with experts– Global Accessibility– Location, location, location– Learning JIT– Automated Administration
Expectations
What this session is and isn’t:
– Not a technical Elluminate Live session– Not a functional Elluminate Live session– Is focused on Virtual Classroom capabilities– Is focused on Designing in the virtual classroom environment– Is focused on Developing materials to be used in any VC tool.
Elluminate Live Guides
Anatomy of a VCT
In order for a Virtual Classroom to be successful, there are several entities that must be in place:
ILT to VCTClassroom Design Skills
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1 Front-end Analysis
2 Time Management
3 Basic Writing
4 Creating Performance Objectives
5 Write pre-and post assessments
6 Create 4-level evaluations
7 Adult Learning Theory
8 Basic Computer
9 Creative Learner Exercises
10 Strong Communication
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ILT to VCTILT Skills
1 Front-end Analysis
2 Time Management
3 Basic Writing
4 Creating Performance Objectives
5 Write pre-and post assessments
6 Create 4-level evaluations
7 Adult Learning Theory
8 Basic Computer
9 Creative Learner Exercises
10 Strong Communication
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1 Knowledge of distance learning
2 Learner Engagement
3 Nuances of Online Learning Behavior
4 Design Storyboards
5 Basic Knowledge of Multimedia
6 Online Facilitation
7 Online Classroom Management
8 Virtual Classroom Capabilities
9 Understanding of the Web as an instructional medium
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VCT Skills
A Question of Timing
• How long should a VCT experience last?– 1 to 3 hours max– Build in Breaks for classes over 90 minutes– Spread large classes over several days– Blend your solutions appropriately
• How often should interactivity occur?– 3-5 minutes
Motivating Online Learners
ILT to VCT
VCT Design Template
ILT to VCT
VCT Design requires disciplined design principles equivalent
to ILT.
Yes, I agree
No, I do not agree
Polling Question
ILT to VCT
Which is NOT included in the ADDIE instructional design model?
Polling Question
Design
Implementation
Distribution
Analyze
ILT to VCT
The difference between a class and a course is:
Polling Question
Length of the event
They are synonymous
A class has a specific time to attend
A course is designed to be taught
Both C & D are correct
Summary
– ILT Design Skills will transfer to VCT– It’s about Design not Technology– Additional skills are required, but easy to attain– ADDIE Model applies– It will take practice– Engagement is key– A bad design is a bad design– Classes should be no longer than 2.5 hours– Add breaks
Motivating Online Learners
ILT to VCT
Know ALL of Your Classroom Capabilities
Robust Interactivity
InteractivityPresenting Information
– VOIP (Vocally)
– Documents & Presentations PPT, WORD, PDF, etc.
– White Boards
– Application Sharing
– Web Browser/Content Sharing
– Non VCT tools i.e., pre-workshop assignment via email, etc.
– Passing Presentation Rights
– Chat Function
– Asking & Receiving Feedback
– Panel Discussions
– Testing & Polling
– Breakout Sessions
Robust Interactivity
Presenting Information
Documents & Presentations
– One or more documents on your computer
– Share anything that prints
– No application needed
– Transition & Animation apply to PowerPoint
Robust Interactivity
Presenting Information
Whiteboards
– Shared with all attendees
– Get creative
• Brainstorming
• Idea generation
• Ice Breaker
• Flip Chart
– Annotate, copy, save, paste and print
Robust Interactivity
Presenting Information
Application Sharing
– No need to run Application locally
– Includes animation effects
– Demonstrate & teach software applications
– Edit documents
– Give control over to learner
Robust Interactivity
Presenting Information
Web Browser & Content
– View same web pages you access
– Experience your interactions
– Internet, Intranet or local desktop
– Annotate
One of the documents that can be shared is an email.
I agree
I don’t agree
Polling Question
Robust Interactivity
Which of the following can not be presented in a virtual classroom
content viewer?
Polling Question
Robust Interactivity
Excel spreadsheet
Photoshop graphic file
WAV audio file
Adobe PDF file
Robust Interactivity
Interactivity
Chat
– Send & Receive Messages
– Appears in Chat Message Box
– Presenter sets Chat privileges
– Useful to distribute info to everyone
– Allows participants to “say hello”
Robust Interactivity
Interactivity
Asking & Receiving Feedback
– Pose a question at any time
– Verbally or through Chat
– Allows for feedback
– Hand Raising, Yes/No, Too Fast or Slow
Robust Interactivity
Interactivity
Testing & Polling
– Multiple choice
– Multiple-multiple choice
– Yes/No
– True/False
– Prepare questions in advance
– View, share and track results
The Chat function allows:
Polling Question
Robust Interactivity
A Learner to communicate with the Presenter
A Presenter to communicate with the Learner
A Learner to communicate with other Learners
All are correct
The Polling function allows you to create a survey
I agree
I do not agree
Polling Question
Robust Interactivity
Robust Interactivity
Practical Application
Exercise #1
1. Select one of the 4 objectives
2. How you would construct an exercise for instructor-led training.
3. Now what you would do to make this exercise interactive in VCT?
4. You have 7.5 minutes to complete
5. Begin now
Bhavna is designing several different courses. She needs to write exercises for each of the following objectives.
1. To define 10 legal terms2. To Identify 4 roles (people) in a project team3. To list fears when speaking in public4. To choose what not to do when dealing with difficult customers
Summary
– Get to know your VCT tool’s capabilities well
– Stretch your imagination– Make sure all interaction has value– Do nothing gratuitous– Ask yourself, “How would I do it in ILT?”
Translate it to VCT– Remember “A bad design is a bad design.”
1. Synchronous Exercises from Scratch2. Character Simulations
Robust Interactivity
Developing VCT MaterialsMaterials developed for ILT include:
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1 Leader’s Guide
2 Participant Workbook
3 Handouts
4 Flip chart
5 Blackboard
6 VCR/Film
7 Markers, pens, highlighters
8 Computer
9 Testing
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1 Leader’s Guide
2 Participant Workbook
3 Handouts
4 Flip chart
5 Blackboard
6 VCR/Film
7 Markers, pens, highlighters
8 Computer
9 Testing
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Developing VCT MaterialsILT Classroom Materials:
1 PowerPoint Notes Section
2 Word Doc
3 Adobe PDF
4 Whiteboard
5 Whiteboard
6 Pre-work DVD/VHS
7 Annotation Tools
8 Application Sharing
9 Polling Questions
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VCT Classroom Materials:
Recommendations
PowerPoint
– Create a template
– Use light background colors
– Test your presentation in your VCT tool
– Use full screen when necessary
– Different PPT for each session
– Use graphics appropriately
– Use animation
– Embed Leader’s guide into notes section
Developing VCT Materials
– A Picture paints a thousand words…
• www.flickr.com
• Let participants know what you look like
– Handout supporting materials in .DOC, PDF, PPT
– Create subdirectory for all course files and store/ZIP
– Create back-up copies of everything
– Don’t skip alpha/beta tests
Recommendations
Handouts
Developing VCT Materials
Miscellaneous
Using Pictures
Developing VCT Materials
Which is NOT considered Virtual Classroom Material?
Polling Question
A Presentation
A Shared Application
Polling Questions
Handouts
Summary
– Use your desktop tools– Use templates– Test presentations in VCT tool– Practice– Alpha/beta test– Naming conventions– Subdirectory with all materials– Back-up
Developing VCT Materials
Best Practices
Practical Application
Exercise #2
1. Work through the exercise
2. Raise your hand when completed
3. Then, use the chat function to give us a 2-word description of your experience
4. Be prepared to volunteer, to speak
5. You have 3 minutes to complete
6. Begin now
Think of Virtual Classes you either attended, read about, designed or conducted. Write down:
1. What worked? Why?2. What didn’t work, Why?3. What tips would you suggest?
Best Practices
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Practical Application
What did you learn?
Raise your to tell us your story and what you learned. 6
Additionally
What have I learned?
Best Practices
– Position Learner as ally– Don’t be afraid of pre-work - Lecture ahead of time if
possible. Use online time for collaboration– Certify trainers through X# hours as student– Avoid: Death by PowerPoint– Build in collaboration & interactivity– Use experts wherever you can– Interaction every 3-5 minutes– Don’t forget what you already know:
• You need ice-breakers• You need variety• Backup’s for PowerPoint (in case of lost connection)• Call on people
24 Hours in the Life of a Synchronous Learner
Assignment
Practical Application
Exercise #3, Homework
1. Take my presentation, Writing Objectives and write a 15 minute lesson
2. Make it interactive by involving the learner
3. Create at least 1 exercise and 2 polling questions
4. Insert the Leader’s Guide in the notes section of PowerPoint
5. Email me ([email protected]) within 2 weeks from today
You will write a training lesson called, Writing Objectives within the next two weeks. After which you send to me for review:
Setting Objectives
Assignment
I understand the Setting Objectives assignment.
I will dedicate time to complete the assignment.
I will share my work with a colleague to solicit feedback
I will email my final work to [email protected]
Polling Question
Do you agree?
I agree
I do not agree
Summary
Course Objectives
You should now be able to:
– Identify the anatomy of a Virtual Classroom– Describe the tools in most Virtual Classrooms to design robust
interactivity– Transfer ILT design skills to VCT– Create Facilitator Guides and materials clearly and easily for VCT– Share Best-practices and experiences
Thank You!
This concludes our session.
Please take a moment to complete a short survey to:
– Let LINGOs know your opinion on this course– Give us an opportunity to improve the course– Let us hear your ideas– Allow us to learn more about what you need and expect
– Completing the survey is greatly appreciated.– [email protected]
The On-Line Learning Mastery Series