Design your own database for in-field program management

CARE. ACT. SHARE. LIKE CORDAID

SHELTER CENTER MEETING 13B

PROGRAM MANAGEMENT & DATABASE SYSTEM


CORDAID

6 MONTHS WITH CORDAID…

Jan-Willem Wegdam

• Economist, Business Career + 8 years Humanitarian

(RC, War Child, IOM, DRC, now Cordaid)

• “Social enterprise” based in The Hague, working in 34 countries

• 10 thematic Business Units

• Shelter and settlements is one of focus area’s

• Mission “Building Flourishing Communities”

• Transparency has priority “Care Act Share, Like Cordaid”

COMPLEX PROGRAMS

The trends in our programs

Complex Programs

• Cordaid built in the past > 50,000 shelters

• More and more Integrated Programs with multiple partners and

stakeholders

• Program management and reporting becomes complex

• In Haiti we developed a solution which we like to share..

• One of our partners: Kenny Meesters

INTRODUCTION

Drs. Mult. Ing. Kenny Meesters

Background:

• Business Engineering

• Information Management, Strategic Management

Currently:

• Researcher at Tilburg University, Netherlands:

“Interaction of information (technology) and

organizational performance”

• Information Management Consultant to UN OCHA

• Information Technology Consultant to Cordaid

k_meesters kmeesters k.j.m.g.meesters

THE REALITY

Despite all fancy tools….

•Assessment forms for 5.400 family’s

•After program start information is added in Excel.

•More information is added over time

•Split over multiple areas and managers

Deliveries Construction AssessmentsPayments

Contracts

bosses Partners

ReportsTargets

Programs

Training

Deliveries Construction AssessmentsPayments

Contracts

bosses Partners

ReportsTargets

Programs

Training

Area 1 Area 2

THE REALITY


DeliveriesConstruction

Assessments

Payments

Contracts

bosses

Partners

Reports

Targets

Programs

Training

•Find all information of one beneficiary

THE REALITY


DeliveriesConstruction

Assessments

Payments

Contracts

bosses

Partners

Reports

Targets

Programs

Training

• If a name changes

It is soooooo simple……

THE CORDAID DATABASE

Database

Partners

ConstructionPayments Beneficiaries TrainingDeliveries

ReportsArea / Zone Progress

Contracts Programs

Bosses

It is soooooo simple……

Suppliers

HQ

Build

Change

HQ

Build

Change

Finance


Database

Partners

ConstructionPayments Beneficiaries TrainingDeliveries

ReportsArea / Zone Progress

Contracts Programs

Bosses


User centered interface design

DEN HAAG 11 APRIL 2013 DATA BV

EMBEDDING

Potential != Impact


TRAINING AND INTERNALIZING


• Standards and stands solution have a

very limited, a different scope of issues

• Stay grounded and connected. User

centered design

• Build from the ground the up

• Start simple but have a vision and

ambition

PITFALLS LESSONS LEARNED

Standards are not bliss, stay grounded and user-centered design

• Standards and stands solution have a

very limited, a different scope of issues

• Stay grounded and connected. User

centered design

• Build from the ground the up

• Start simple but have a vision and

ambition

PITFALLS LESSONS LEARNED

Standards are not bliss, stay grounded and user-centered design

Wisdom

Knowledge

Information

Data

OPPORTUNITIES

Moving from supporting processes to innovation and strategic objectives

• Flexible, scale and extension:

• Reporting

• Programs

• Communication & information:

• Partners

• Beneficiaries

• Cluster

• Output / Impact evaluation

• Situational awareness


Design your own database for in-field program management

Business

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