Design thinking workshop ibm watson challenge
-
Upload
penn-state-edtech-network -
Category
Education
-
view
125 -
download
2
Transcript of Design thinking workshop ibm watson challenge
Design Thinking
Design thinking is a human-centered approach to innovation that draws from the designer's toolkit to integrate the needs of people, the possibilities of
technology, and the requirements for business success.
Tim Brown, IDEO CEO
200,000 Infants Saved
Build Empathy
Define the Problem
Generate Ideas
Create Prototypes
Test with Users
Empathy is the ability to share another person’s perspective
Build empathy and start discussing who participates in online learning
8 minutes
What do they say?
How do they act? How do they feel?
What do they think?
In order to have empathy for someone you need to understand all the parts of the problem 5 minutes
Creating personas starts by understanding the user’s point of view
[USER] needs to [USER’S INSIGHT] because [SURPRISING INSIGHT]
5 minutes
Iterate on your persona multiple times, change the need and insight with each iteration
[USER] needs to [USER’S INSIGHT] because [SURPRISING INSIGHT]
.
.
.
.
.
.
.
.
.
[USER] needs to [USER’S INSIGHT] because [SURPRISING INSIGHT]
As a team come up with the worst ideas imaginable
2 minutes
Individually brainstorm solutions that innovatively solve your team's problem
5 minutes
Use your brainswarming maps to work from the top or bottom and generate solutions to the HMW question
Challenge Statement
Resource 3 Resource 2 Resource 3 Resource 4 Resource 5
Strategy 1 Strategy 2 Strategy 3
Solution Solution Solution Solution
Solution
Related to your Persona
7 minutes
Come together as a team and share your ideas, look for patterns and themes as you share
5 minutes
Vote on the most game-changing idea your team has developed
4 minutes
Prototype your solution, build something that communicates your idea simply yet effectively 20 minutes
Creating a journey map can help you visualize key moments in the experience you are designing
Select one path and start thinking through the key moments for your user as they experience your solution
Create a journey map by writing down the 3-5 critical touch points between your user and your solution 10 minutes
Test your prototype with users, ask questions that dig deep, and don’t defend your ideas
DOsDig deeper – ask why (laddering).
Ease in, be comfortable, find emotional cxn. “Funneling”.
Understand the cultural, emotional, and social context.
Actively listen and have a conversation.
DONTsAssume Anything
Ask leading questions
Be afraid of silence
When interviewing you want to mine for emotions
What worked well? What was frustrating?
How will you use Design Thinking in your own work?