Design Thinking - 1 Minder Chen, 2013 Creative Problem Solving Minder Chen Professor of MIS...
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Design Thinking - 1 © Minder Chen, 2013 Creative Problem Solving Minder Chen Professor of MIS California State University Channel Islands [email protected]
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Design Thinking - 3 © Minder Chen, 2013 Quantity over Quality The best way to get a good idea is to get a lot of ideas. –Linus Pauling
Transcript of Design Thinking - 1 Minder Chen, 2013 Creative Problem Solving Minder Chen Professor of MIS...
Design Thinking - 1 © Minder Chen, 2013
Creative Problem SolvingMinder Chen
Professor of MISCalifornia State University Channel Islands
Design Thinking - 2 © Minder Chen, 2013
What is Design? – Tom Kelley• Not just problem solving – creative leap• Messy – No right answer• Takes a point of view – or many POVs• Calls for vision and multiple minds• Open attitude – many solutions• Learned from experience with reflection• Requires a feel for the materials• Starts with broadening, followed by narrowing
Divergent Thinking Assimilation Convergent Thinking • Requires ongoing mindfulness 用心
Compiled by Scott Klemmerhttp://hci.stanford.edu/cs147/
Design Thinking - 3 © Minder Chen, 2013
Quantity over Quality
The best way to get a good idea is to get a lot of ideas.
– Linus Pauling
Design Thinking - 4 © Minder Chen, 2013
IDEO Brainstorming Rules & Tips
• Defer judgment• Encourage wild ideas• Go for quantity• Build on the ideas of others• One conversation at a time• Stay focused on the topic• Be visual
1. Number and record each idea – let’s try to get a hundred ideas, motivates participants
2. Write the flow of ideas in a way that is visible to the group
3. Make sketches, mind-maps, diagrams, . . .
Design Thinking - 5 © Minder Chen, 2013
SCAMPER Method for Brainstorming (Eberle, 1971)Substitute What could be used instead of an existing
component? Combine What could be added to an existing product? Adapt How can it be adjusted to suit a condition or
purpose? Modify, Magnify, & Minify
How can the color, shape, or form be changed? How can it be made larger, stronger, or thicker? How can it be made smaller, lighter, or shorter?
Put to other uses
What else can it be used for?
Eliminate What can be removed or taken away from it? Reverse &Rearrange
How can it be placed opposite its original position? How can the pattern, sequence, or layout be changed?
Design Thinking - 6 © Minder Chen, 2013
Bodystorming• Paul Bennett: Design is in the details• http://www.ted.com/talks/paul_bennett_finds_design_in_the_details
Design Thinking - 7 © Minder Chen, 2013
Creativity and Teamspirit• One doesn’t manage creativity [but nurtures]• One manages for creativity (i.e., creative process)• Tap ideas from all ranks (using multidisciplinary teams)• Lone inventor myth Encourage and enable
collaboration• Enlightened trial and error (of a creative team)
succeeds over the planning of lone genius.*
http://www.youtube.com/watch?v=M66ZU2PCIcMSource: https://www.youtube.com/watch?v=JkHOxyafGpE (1of 3)
http://v.youku.com/v_show/id_XNDczMzEzNjY4.html
Design Thinking - 8 © Minder Chen, 2013
Evaluation
https://www.twilio.com/blog/2011/12/sketchnotes-twiliocon-2011-through-a-pencils-eye.html
Design Thinking - 9 © Minder Chen, 2013
Creative Problem Solving Process
Design Thinking - 10 © Minder Chen, 2013
Divergent and Convergent Thinking
http://keyholesoftware.wordpress.com/2011/12/20/setting-the-stage-for-the-agile-retrospective-organizational-culture-of-collaboration-and-feedback-the-facilitator-and-creating-a-safe-environment/
Design Thinking - 11 © Minder Chen, 2013http://www.idea-sandbox.com/destination/2007/10/osborn-creative-problem-solving-process/
Design Thinking - 12 © Minder Chen, 2013
CPS v3.0
Design Thinking - 13 © Minder Chen, 2013
Idea • Are ideas
– free/cheap? – worth spreading and live on?
Design Thinking - 14 © Minder Chen, 2013
The Creative Process
http://www.creativehuddle.co.uk/creative-process/
Design Thinking - 15 © Minder Chen, 2013
The Creative Process
http://criticalcompanions.files.wordpress.com/2011/08/art-therapy-model1.jpg
Design Thinking - 16 © Minder Chen, 2013
The Creative Process
(link)
Design Thinking - 17 © Minder Chen, 2013
The Creative Process
http://www.creativehuddle.co.uk/creative-process/
Design Thinking - 18 © Minder Chen, 2013
Creative Skillset, Culture, and Leadership
http://www.creativehuddle.co.uk/wp-content/uploads/2014/01/Creative-Huddle-Overview.pdf
Design Thinking - 19 © Minder Chen, 2013
A Creative Organization’s DNA
http://www.creativehuddle.co.uk/wp-content/uploads/2014/01/Creative-Huddle-Overview.pdf
