DESIGN IN THE AGE OF AI

THIS WILL BE A GREAT TALK

ONE MIGHT THINK OF

Sony releases new stupid piece of shit that doesn’t fucking work

–The Onion

…OR PERHAPS

In the next 10 years, we will shift to a world that is AI-first.

–Sundar Pichai

We are on the edge of change comparable to the rise of human life on Earth.

–Vernor Vinge

AI = NEW ELECTRICITY

80% of app usage is with

top 3 apps

GAFAhas 10x more cash as

WINTEL ever had

UTILITYof AI overcomes its imprecision

$47 BILLION IN 2020 IDC research

THE NATURE OF THE 🐉

Any device that perceives its environment and takes actions that maximize its chance of success at some goal.

–Wikipedia

Machine exhibited intelligence by whatever definition of intelligence we have at the moment.

–Yours truly

NARROW GENERAL SUPERSiri JARVIS Wintermute

AIML

DL

1950s 2010s

Theory

Observation

Observation

Theory

CONVENTIONAL MACHINE LEARNING

AIML

DL

1950s 2010s

1950s 2010s

AI WINTERS

2045 –Ray Kurzweil

AI VS HUMANS

How good AI is at something

How

goo

d hu

man

s ar

e

Creativity

Wide array of things

Precision

Narrow field

HUMAN AI

Motivating work Repetitive tasks

Great talks (this human)

HUMAN-COMPUTER INTERACTIONS

99

Never ask the user for any information that you can autodetect, copy, or deduce.

–Eric Raymond

COMFORT S CONVENIENCE

NEW INPUTS

CONVERSATIONAL UI

1966

2017 – 34k bots on O

Features

Value

DISCOVERY, ONBOARDING 🙈

VOICE – 10M+ UNITS

REMEMBER: 3 APP TO

COMPLEXITY TAKES A DIFFERENT MEANING

PHYSICAL INPUTS

DIRECT BRAIN INPUT

ZERO INPUT

A CHANGE IN DESIGN

I writhed with joy, which I experienced for the first time, and kept writing with excitement. The day a computer wrote a novel. The computer, placing priority on the pursuit of its own joy, stopped working for humans.

–Konpyuta ga shosetsu wo kaku hi

REVERSE INFINITE 🐵 THEOREM

Yes, we are all individuals!

1. DESIGN THE INTELLIGENCE

JOB TO BE DONE

PRODUCT IDEA

UI

INTELLIGENCE

2. MAKE CHOICES (EASIER)

In the future, the design around us will sweat the small stuff.

–Aaron Shapiro

3. DESIGN CONVERSATIONS

Thank you.

There you go. Your order has been sent. Thanks a lot.

7 days without SpendeeWhat happened? Did you lose your job?

14:08

90% OF COMMUNICATION IS NON-VERBAL

Human resemblance

Fam

iliarit

y

4. EMBRACE EDGE CASES

EDGE CASE = MAIN CASE

TayTweets@TayandYou

@TheBigBrebowski ricky gervais learned totalitarianism from adolf hitler, the inventor of atheism

dirt noir avec banal@jackyalcine

Google Photos, y’ll fucked up. My friend’s not a gorilla.

TO ERR IS 👱

ALGORITHM AVERSION

5. DO THE RIGHT THING

HOW SHOULD A CAR DECIDE?

WHAT SHOULD AI LEARN?

IS TECH OR MEDIA?

CAN AMAZON ECHO TESTIFY IN COURT?

ARE WE ALL DEVELOPERS?

THANK YOU!@goczazoltan / gocza.com uxmyths.com contrastrebellion.com uxswitzerland.com uninvitedredesigns.com