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1Running Head: AIRLINE INDUSTRY: POSITIVES & NEGATIVES OF DEREGULATION
AIRLINE INDUSTRY: POSITIVES & NEGATIVES OF DEREGULATION
Tenzing C. Sherpa
York College
2AIRLINE INDUSTRY: POSITIVES & NEGATIVES OF DEREGULATION
Abstract
The Airline Deregulation Act signed into effect in 1978, brought about much change
in the aviation industry nationwide and to some extent, globally. Before the Airline Deregulation
Act, the government through the Civil Aeronautics Board (CAB) vigorously regulated every
aspect of the airlines. With much study and research, framers felt the need to deregulate this
industry in order for the airlines to fulfill the economic potential that is available. Since the
ADA, there has been much success for the travelers and the carriers. Lowered airfares, more
destinations, lowered costs, and increasing demand has led to the airline industry now becoming
a major economic booster. While this is true, success has come at a cost. The airline industry
since deregulation has seen major air carriers file for bankruptcy, merge or liquidate completely.
The failure of these airlines has resulted in a number of carriers dominating most hubs, which
concerns the travelers in particular. Since deregulation, many smaller communities have seen a
decrease in air service and an increase in airfares to and from those communities. The airline
industry has therefore seen great success at a certain cost. Many claim that the good far outweigh
the bad and reregulation is not an option. According to Government Accountability Office
(GAO), “The evidence suggests that reregulation of airline entry and fares would likely reverse
much of the benefits that consumers have gained and would not save airline pensions.” This
paper will discuss and cover the positives of regulation and deregulation era and make
differences based on the past results, success and failures.
3AIRLINE INDUSTRY: POSITIVES & NEGATIVES OF DEREGULATION
Leonardo Da Vinci once said, “Once you have tasted flight, you will forever
walk the earth with your eyes turned skyward, for there you have been, and there you will always
long to return.” The year 1903 proved to be the benchmark for the Aviation industry. In a small
field in North Carolina, the Wright brothers accomplished the invention of a heavier-than-air
flying machine that gave humanity the gift of flight (Crouch, 2003). In 1914, America’s first
commercial flight led the way into becoming what is now, probably one of the largest industries
worldwide (Morrison & Winston, 1995).
In the following years after 1914, airlines started to emerge into the market to serve
the increasing demand for air travel. As always, the government had to intervene and create
regulations and took over the entire aviation industry in the United States. The Civil Aeronautics
Board created in 1938 overlooked and ran the industry. They controlled every aspect of each
airline, from ticket prices, routes, destinations, number of flights to number of airline companies,
etc. While this proved to be of much benefit to the public, airline companies and economists
believed that this was limiting the growth of this industry (Bailey, Graham & Kaplan, 1991).
New Deal programs started by Franklin D Roosevelt further expanded the government
regulations and this carried on through the 1960’s. The U.S soon suffered high inflation, high
unemployment and underemployment in the 1970s, the period also known as stagflation. Many
blamed and accused the government’s excessive regulation as the cause behind stagflation.
Therefore, deregulators stood in support of reduction of government rules – the idea being to turn
businesses free to operate, letting the market do the regulating. The framers made efforts to
reduce the day-to-day government involvement in private business activities and this was termed
as ‘deregulation’ (Gress, 2003).
4AIRLINE INDUSTRY: POSITIVES & NEGATIVES OF DEREGULATION
According to Morrison & Winston (1995), “Believing that such strict regulation
made the industry inefficient and inhibited its growth; Congress in 1978 adopted
the Airline Deregulation Act. Championed by Congressional Democrats and signed into law by
President Jimmy Carter, the Act represented a fundamental shift away from regulation and
toward an air transportation system that relied on competitive market forces to determine the
quality, variety, and price of air services”. The Airline Deregulation Act of 1978 put an end to
the strict government control and gave airlines much needed freedom with their operations,
increasing the competition, which in turn benefitted customers (Bailey, Graham & Kaplan,
1991). Since then, the aviation industry has flourished globally but with the growing domination
of the remaining major carriers, suggestions for re-regulating the airline industry has often come
up. This paper will give you an insight on the positive effects as well as the negative effects of
Deregulation on the economy and the public.
Since the invention of airplanes, the airline industry has grown rapidly and in such
short period has become a dominant economic booster worldwide. During the years from 1938 to
1978, the demand for air transportation far exceeded the expectancy. According to Wensveen
(2007), “The number of passengers (domestic and international) carried by U.S. airlines
increased from a little over 1 million in 1938 to almost 267 million in 1978. With increases in
average length of journey, there was an even greater growth in U.S. airline passenger miles, from
533million in 1938 to 219 billion in 1978. Thus, over the four decade period, revenues increased
from $58 million to $22.8 billion, and total airline assets increased from under $100 million to
over $17 billion”
In the coming years, with technological advancements, U.S. aviation was the
dominating super power in the aviation industry worldwide. The U.S exported thousands of
5AIRLINE INDUSTRY: POSITIVES & NEGATIVES OF DEREGULATION
aircrafts to foreign countries through private sectors. Wensveen (2007) also stated, “The exact
figures have not been available, as the Civil Aeronautics Board did not identify the
compensatory element in total mail pay until 1951. For the fiscal year of 1951, slightly over $75
million was paid in subsidies equal to slightly over 7 percent of total industry revenues”.
Over the forty-year period, the airline industry did relatively well and was
extremely successful and popular. The regulation brought about an increase in the number of
destinations to small cities and gradually increased the number of international flights. The
number of U.S carriers increased and frequent mergers took place (although no airline filed for
bankruptcies among them). During this period, eight new local service providers, three cargo
companies and ten charter airlines began operation in the American aviation industry. This
definitely proved much success and some of the charter airlines played a significant role in
providing lower price transportation services and came to be a dominant force in the market. All
these improvements made air transportation very popular among the public. In a survey, out of
twenty-one U.S industries, the airlines were rated number one for customer satisfaction and
proved to be the industry that gave the customers services worth their money (Wensveen, 2007).
Washington Monthly posted an article, ‘Terminal Sickness’, written by Phillip
Longman and Lina Khan (March/April, 2012) that discusses the effects of deregulation on the
aviation industry over the last three decades or so. The article focuses on small cities in the U.S
such as Memphis, Cincinnati that have suffered a great deal due to deregulation. Longman and
Khan give an example of Fernando Aguirre, CEO and chairperson of Chiquita Brands
International and a part owner of the Cincinnati Reds baseball team. Fernando had raised his
family and built his career in Cincinnati, Ohio. He gained much success and naturally was in
love with the city. While everything seemed perfect, he had to drastically alter and change his
6AIRLINE INDUSTRY: POSITIVES & NEGATIVES OF DEREGULATION
and his family’s lifestyle completely by moving away from Cincinnati to uptown in Charlotte.
The question arises why. The only reason behind his dramatic decision to move his company
headquarters and his family to NASCAR plaza, in uptown Charlotte was the fact that traveling
had become very expensive from Cincinnati due to decrease in the number of carriers providing
flight services to and from Cincinnati/North Kentucky Airport (CVG). While this does not seem
all too concerning, Cincinnati happens to also be a city that is home to six fortune 500 companies
and fifteen fortune 1000 companies. This comes as a major reason for concern to the city of
Cincinnati as these companies provide the city with thousands of jobs that could disappear if
these companies decide to move elsewhere as in the case of Chiquita Brands International.
Former Minnesota Congressman Jim Oberstar (2012) stated in a New America Foundation’s
conference:
“In 1978, I sat on the full committee markup for the Aviation Deregulation Act and the
question that really bothered me was, ‘how are towns going to be served in an era where
we don’t have anyone standing in between the airline and the airline traveler?’ No one
was looking out for the interest of the cities. Airlines were simply looking out for their
own interests. I offered an amendment to hold in service where that existed at the time
and to provide a mechanism for funding service to small communities known as central
air service. To wrap up my statement, I said, ‘Mr. Chairman, if this amendment isn’t
passed in the era of deregulation, there will be towns like some of them in my district that
are so remote that without air service the only way to get there would be to be born
there’. That passed.”
Tom Jones (2012), a columnist for Memphis Magazine said:
7AIRLINE INDUSTRY: POSITIVES & NEGATIVES OF DEREGULATION
“The impact from the high fares comes slowly and as a result, we accept a decrease in
service and adapt. We come to grips with increase in fares and we adjust. Then this way,
the impacts are more personal than economic. Every person in our region has a horror
story about airfares. Delta’s 25% cut in flights, discontinuing of year round direct flight
to Amsterdam took place while the Federal Government was building a $72 million air
traffic tower and while our airport authority was building a parking garage and passenger
facilities that cost even more. Except for the few hours when Delta flights are landing and
departing, the airport in Memphis is eerily quiet. Despite more than a decade of talks of
North West was imminent to move into Memphis, the old axiom remains true, ‘If you die
in Memphis and go to heaven, you have to go through Atlanta.’ Also worth remembering
is that some of the highest fares for a hub in the United States are taking place in a region
with some of the lowest median household incomes in the country. Our economy remains
fragile in Memphis and many things have to be done right for us to improve our
trajectory. High airfares are ice on our wings, at the exact time that we need our economy
to take off, the ice unlevel the playing field at the exact time that we need all of our
opportunities to align for new jobs and economic growth.”
Deregulation has proven to be negative in so many ways. While deregulation was
considered as a good thing, many communities lost air service immediately and the industry
adopted the new hub and spoke system that exists to this day eliminating many direct routes.
While there were some positives from the deregulation, many failed to see that all the positives
were simply temporary and could have happened with or without deregulation. Longman and
Khan (2012) also stated that a study in 1990 by the Economic Policy Institute concluded that the
airline fares fell more rapidly in the ten years before 1978 as opposed to after. A study in the
8AIRLINE INDUSTRY: POSITIVES & NEGATIVES OF DEREGULATION
Journal of the Transportation Research Forum in 2007 confirmed that the pattern continued up
until the events of 9/11 after which the airfares dropped drastically as airline companies tried to
attract the frightened customers. The slow decline in prices adds concern in today’s world where
the quality of service has declined a great deal, from delays and long connecting flights to
charges on checked baggage and onboard amenities. Records also indicate that the declines in
the prices since deregulation have occurred due to factors that cannot be repeated such as
delayed replacement of aging aircrafts, elimination of complimentary meals and checked
baggage and the decrease in seat sizes and legroom.
Airline Industry has suffered failures due to the deregulation. Since 1978 after the
deregulation act, there have been a large number of airlines filing for bankruptcy, merging or has
resulted in complete liquidation naturally leading to instability in employment and periods of
labor strife (Goetz and Vowles, 2009). According to Evans and Kessides (1993), “As quickly as
new carriers were created, both old and new carriers began to exit the industry through merger,
acquisition, or failure. Of the 29 airlines operating in 1978, only 12 are still in existence, while
only three of the larger new entrants (America West, Midwest Express, and South-west) have
survived. The turbulence of the 1980s is in stark contrast to the period between 1970 and 1978
when only four firms entered and two firms exited the domestic airline industry.”
Severin Borenstein (1990) presented the table below stating:
“The data are from the third quarters of 1985, 1986, and 1987. The first of these periods
is probably before or during the preliminary merger negotiations. The second is after
agreement on the mergers and just before, they consummated. The third is nearly a year
after the mergers took place. The table shows that the two mergers examined here
9AIRLINE INDUSTRY: POSITIVES & NEGATIVES OF DEREGULATION
accounted for the largest hub airport price increases during this time. Minneapolis and St.
Louis were two of the least expensive hubs to travel to and from in 1985 (with prices of
the dominant airlines at these airports just 11-12 percent above the national average
prices), but by 1987 were about as expensive as the other major dominated hubs.”
Airline Airport 1985 1986 1987 85-87
NW/RC Minneapolis 12.4 10.0 25.2 11.4
TWA/OZ St. Louis 11.0 7.1 20.5 8.6
American Dallas (DFW) 20.0 22.5 26.9 5.8
Delta Atlanta 26.2 37.8 24.4 -1.4
United Chicago (ORD) 15.8 19.1 1.9 -12.0
According to Cohen and Dolan (2001), “Until the 1970s, life for the airlines under
regulation was stable and marginally profitable. Some analysts have gone so far as to call this
regulatory scheme a ‘brilliant success.’ While others have not been so bold, but argue that the
regulated airline industry was stable and grew rapidly during this period. Despite the fact that
profits were small, the airlines were content under regulation as they were protected from
potential new airlines that were denied access into the system. The executive and legislative
branches were also happy with a system that was relatively safe and problem-free.”
In 1978, Congress passed the Airline Deregulation Act that phased out
government control over fares and services and allowed the market forces to control and
determine the price and level of domestic airline service in the United States. According to
Edelman and Baker (1996), “The main provisions of this act were as follows:
10AIRLINE INDUSTRY: POSITIVES & NEGATIVES OF DEREGULATION
1. The airlines assumed responsibility for determining their domestic routes and schedules
effective December 31, 1981;
2. The airlines became free to set domestic fares and engage in price competition on
January 1, 1983;
3. The CAB ceased operations on January 1, 1985; and
4. Responsibility for overseeing relationships among domestic and foreign airlines was to
transfer to the Department of Justice on January 1, 1985.”
Some of the framers of the airline deregulation act had foreseen certain airlines failure and
thereby created the Essential Air Service (EAS) program, which subsidizes air service to smaller
communities. As predicted by the framers of the deregulation, the airfares have gradually
decreased since deregulation and the services have improved to some extent (GAO, 2006).
According to the Government Accountability Office (GAO), “Overall, median fares have
declined in real terms by nearly forty percent since 1980.”
Critics of deregulation have often pointed to the industry’s instability because
of industry layoffs and pension terminations along with declining service and high fares for some
communities as evidence of negative effects of deregulation. While that is true to some extent
and regrettable, many claim that the benefits of deregulation far outweigh the negative effects
and have provided an alternative option in EAS program. These effects on smaller communities
and the struggles of legacy airlines are all due to the competitive market forces. The legacy
airlines failure also goes on to prove that the market is extremely competitive and is working
thereby giving new lower-cost airlines to emerge into the market, increasing the competition and
driving the airfares down (GAO, 2006).
11AIRLINE INDUSTRY: POSITIVES & NEGATIVES OF DEREGULATION
The chart above taken from the Government Accountability Office’s Report to
Congressional Committees in 2006 gives a fair view of the industry’s expansion thus far. “The
figure shows the consumption of airline travel as measured by revenue passenger miles (RPM)
grew from 188 billion RPMs in 1978 to 584 billion RPMs in 2005, while airline capacity grew at
a similar pace – from 306 billion available seat miles (ASM) in 1978 to 758 billion ASMs in
2005. Over the same period, revenue passenger enplanements increased from 254 million in
1978 to 670 million in 2005.” All positive attributes of the Airline Deregulation Act.
The Airline Deregulation Act benefitted not just customers but also the companies in
so many different levels. The Deregulation meant that predated legacy airlines had to adapt to the
new changes, and the competitive market gave them opportunities to redeploy their resources
and acquire new routes and implemented more profitable, innovative and efficient operational
12AIRLINE INDUSTRY: POSITIVES & NEGATIVES OF DEREGULATION
practices (Kole, 1992). With the gradual decrease in regulatory restrictions, major carriers took
steps into reducing costs from all across the field, from fuel, labor, fleet, maintenance, route
structures and even operations. The most important of these changes being the route structure as
we moved from the linear systems to the current hub-and-spoke system (Vietor, 1990).
Hub-and-spoke system was a major change that none had predicted or foreseen.
This system came about to replace the mandatory direct point-to point nonstop flights that had
become mandatory for the airlines to carry through by the CAB before the deregulation. One of
the main advantages of these hub-and-spoke system operations is that, this system provides air
carriers with an enormous ‘multiplier’ effect in terms of the number of city-pairs that they can
serve. Hub-and-spoke system also offers advantages to travelers. Often connecting at hubs gives
customers the convenience of frequent flights to and from that particular hub. This therefore
reduces schedule delays and increases the passengers’ chances of finding a seat of their desired
flight as this system encourages the use of larger jets (Wensveen, 2007). This system also
provided airline companies the ability to offer more frequent flights and to larger number of
destinations with the near simultaneous arrivals and departures that we see in today’s world
(Vietor, 1990). The benefits of this system were substantial on both the revenue side and the cost
(Berry, 1990).
The Airline Deregulation Act brought about a major improvement into the
industry where prices were concerned. The introduction of brand loyalty programs such as
frequent flyer programs gave travelers discounted tickets and other amenities that before
deregulation, the CAB forbid discounted prices claiming that these were ‘discriminatory prices’.
Alfred E. Kahn (2001) claims, “According to Air Transport Association, 90 percent of all
passengers in 1986 traveled on discount tickets, at an average 61 percent below coach fare. The
13AIRLINE INDUSTRY: POSITIVES & NEGATIVES OF DEREGULATION
Deregulation Act also introduced Computerized Reservation Systems (CRS) that have made a
huge impact on the airline industry. Rakowski and Bejou (1992) stated, “Those who supported
deregulation had no idea of the power of CRS’s. Brenner states that ‘no other industry has ever
confronted their consuming public with the turbulence of pricing paradoxes we see in today’s
airline fare structure.’” The Airline Deregulation Act made more intensive and high productivity
use of travel agents. Since deregulation, airlines have focused largely on marketing and have
created smart and innovative methods of doing so. Travel Agents have played a very important
role during the evolution of the airline industry after deregulation. According to Robert W.
Coggin (1986), Delta Airlines’ assistant vice-president, “Travel agencies account for about 70
percent of airline revenues. Nearly 90 percent of the agencies’ share comes from their access to
one of the five airlines’ CRS system.” Melinda Bush (1985), vice-president and publisher of
Hotel &Travel Index stated, “The result of deregulation is that 70 percent of domestic air sales
and 90 percent of international sales are made through travel agencies.”
The Deregulation of Airlines has also proven a great success while comparing
worker salaries and in turn has benefitted the company largely by getting rid of those huge
pension plans and unionized labor. According to Government Accountability Office (2006),
“Since 1978, airline industry salaries and total compensation experienced real increases, though
with some decline in 2002. Inflation-adjusted benefits per employee grew on average from
$14,703 in 1979 to $24,852 in 2004, a real increase of almost 70 percent. Meanwhile, inflation-
adjusted salaries per employee grew from $52,295 in 1979 to $54,848 in 2004 on average, a real
increase of less than 5 percent.” The average annual compensation per employee was
approximately $77,500 by 2005 (Wensveen, 2007).
14AIRLINE INDUSTRY: POSITIVES & NEGATIVES OF DEREGULATION
The impact of the airline industry on the U.S. economy has been massive and
undisputable. Pulitzer Prize winner Daniel Yergin (2005) said, “Every day, the airline industry
propels the economic takeoff of our nation. The airline industry is the great enabler, knitting
together all corners of the country, facilitating the movement of people and goods, which is the
backbone of economic growth. The airlines also firmly embed us in that awesome process of
globalization that is defining the 21st century.” An article from the Journal of Accountancy
(2006) claims that the airlines have had a huge and positive effect on the economy stating the
airlines have contributed to about $65.5 billion dollars towards the GDP and drove economic
activity worth $298.3 billion as well as 2.1 million in jobs. In 2011, the Federal Aviation
Administration (FAA) and Air Traffic Organization (ATO) found, “ the commercial aviation to
be responsible for 4.9 to 5.2 percent of the U.S. gross domestic product (GDP), helping generate
$1.2-$1.3 trillion in annual economic activity, $370-$405 billion in personal earnings and 9.7 to
10.5 million jobs.”
Airline Industry at large is a growing industry with immense potential for both
carriers and travelers. The Airline Deregulation Act as discussed in this paper has both positive
and negative effects on the economy and the passengers. As mentioned, the impact of
deregulation has largely been positive. Critics have always pointed out to the failures and feel the
need for the industry to go through reregulation again but as the GOA stated, reregulation is not
an option if we are to protect the consumers and the industry at large. The failure of many
carriers since deregulation is the result of intense competition and market forces. These are signs
of success and while the losses of these companies are regrettable, the old simply gives way to
the new carriers. On another note, since deregulation, the government has had some control over
the airlines to this day on issues pertaining to security and safety. The airline industry has had a
15AIRLINE INDUSTRY: POSITIVES & NEGATIVES OF DEREGULATION
huge impact on the economy since 1978 but the question will always arise, “what if the airline
industry was regulated to this day?” Many have also claimed that majority of the success that
deregulation has claimed could or would have happened even with a regulated industry. Certain
studies have proven this true as the airline industry faired pretty well even before the
deregulation. To sum up, Airline Deregulation Act has been a benchmark in the history of
Aviation Industry and the U.S. Economy and has to this day played an important role in world
economy. As Allen Howell (2010) stated, “Regulation of air travel from the federal government
should be limited to matters of safety. Congress should not venture anymore than they already
have into the regulation of customer service, pricing and competition. Government intervention
has not brought much value to anything lately and I can’t imagine a scenario where reregulation
of the airline industry will ultimately benefit the US economy and the consumer of air travel.”
16AIRLINE INDUSTRY: POSITIVES & NEGATIVES OF DEREGULATION
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17AIRLINE INDUSTRY: POSITIVES & NEGATIVES OF DEREGULATION
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