Deploying rational applications with ibm tivoli configuration manager redp4171
Deploying Apple in the enterprise: An IBM case study
-
date post
19-Oct-2014 -
Category
Technology
-
view
6.554 -
download
1
description
Transcript of Deploying Apple in the enterprise: An IBM case study
© 2012 IBM Corporation
IT842: Deploying Apple in the Enterprise An IBM case study
MacIT Conference
January 26, 2012
© 2012 IBM Corporation
IBM at a glance
$106.9B revenue (2011)
~427,000 full time regular employees;
~100,000 contractors
Operations in 170 countries
Key business segments
– Global Technology Services
– Global Business Services
– Systems and Technology Group
– Software Group
2
A highly diverse workforce:
• 50% of employees have less than 5 years of
service
• 62% of employees are in services
• 50% of employees work remotely
© 2012 IBM Corporation
Information Technology @ IBM
~550,000 primary workstations. 95% Lenovo laptops, 5%
desktops
Corporate policy allows personally-owned devices to be used
provided they are secured
95% of primary workstations are Microsoft Windows, 5% Linux
and Apple Macintosh. Users have administrative rights
Lotus Notes, IBM Sametime and Lotus Symphony rich client
applications. On Demand Workplace corporate web portal,
IBM Connections and public social media access. Remote
access solutions to connect to the IBM corporate network.
Employee-focused help has evolved from manual, labor-based
services to automated, online services
3
© 2012 IBM Corporation
Enterprise mobility @ IBM
Corporate policy allows the use of personally-
owned mobile devices
Apple iOS, Google Android and RIM
BlackBerry are the most popular mobile
platforms
100,000+ employees with smartphone and
tablet access to corporate email, contacts
and calendar
Most employees pay a portion of mobile
expenses
4
© 2012 IBM Corporation
Why Apple in the enterprise?
IBM produces a variety of software products
for Mac OS/X and iOS (e.g. Lotus Notes,
IBM Sametime, Lotus Symphony, Lotus
Traveler, Cognos mobile etc.)
Developers
Sales
Choice and flexibility for employees
Employee satisfaction
Increased productivity
Attract and retain top talent
5
© 2012 IBM Corporation
Usage of Apple products at IBM
6
~10,000 ~30,000 ~10,000
© 2012 IBM Corporation
Mac @ IBM
7
© 2012 IBM Corporation
BlueMac application installer
8
© 2012 IBM Corporation
iPhone and iPad @ IBM
Software: iOS 4.3 or above, IBM Lotus
Traveler, Lotus Mobile Connect (clientless
VPN). Limited number of employees with
full VPN access, IBM Sametime and IBM
Connections
Hardware: iPhone 3GS or above
(encryption); iPad 1 and 2
9
© 2012 IBM Corporation
Enterprise application store
A catalog of mobile applications for
the enterprise
Typically includes applications from
both the public mobile application
stores as well as custom, in-house
applications
Compliments “required” applications
IBM is a member of the iOS
Developer Enterprise Program and
iOS Developer Program
10
© 2012 IBM Corporation
IBM Endpoint Manager for Mobile Devices
Safeguard Enterprise Data: Selectively wipe enterprise data when devices are lost or
stolen and configure and enforce passcode policies, encryption, VPN, and more.
Flexible Management: Secure and manage employee- and corporate-owned mobile
devices using a combination of email-based and agent-based management, while
preserving the native device experience
Maintain Compliance: Automatically identify non-compliant devices and take action by
denying email access or by issuing user notifications until corrective actions are
implemented
Unified Infrastructure: Leverage a single infrastructure to manage and secure all of your
enterprise devices: smartphones, media tablets, desktops, laptops, and servers
11
Apple iOS, Google Android, Symbian, and Microsoft Windows Phone
© 2012 IBM Corporation
Websphere Portal
Provides multi-channel web experience
capabilities by providing targeted look and
feel based upon personalization, rules and
device used to access the portal site
Extend Portal web experience to
mobile devices though the use of Portal
themes for smartphones
Use WebSphere Portal's built-in support
for markups and client detection to
redirect mobile users to a specialized new
mobile theme optimized for smartphone
devices
Create native-looking smartphone
Portal themes using familiar technologies
and skillsets (HTML, CSS, Javascript)
12
© 2012 IBM Corporation
IBM Connections
Home page See what's happening across your social network
Blogs Present your own ideas, and learn from others
Communities Work with people who share common roles and expertise
Files Post, share, and discover documents, presentations, images, and more
Micro-blogging Reach out for help your social network
Profiles Find the people you need
Wikis Create web content together
Social Analytics Discover who and what you don’t know via recommendations
Activities Organize your work and tap your professional network
Bookmarks Save, share, and discover bookmarks
Forums Exchange ideas with, and benefit from the expertise of others
13
© 2012 IBM Corporation 14
IBM Connections supported on:
– Apple iPhone and iPod Touch
– Apple iPad
Support for Profiles board, Communities, Files, Bookmarks, Forums, Wikis and Home Page
IBM Connections Mobile
© 2012 IBM Corporation 15
IBM Connections on w3 Metrics:
630,000+ Profiles
74,800+ Communities
105,100+ Bloggers
1.33M+ Bookmarks
203,300+ Activities
7.1M+ file downloads
37.9M+ Wiki page views
As at Dec 2011 More experts, more information,
more knowledge
It enables IBMers to develop, nurture, and remain in contact with a network of their colleagues;
facilitates increased communication across organizations and geographies and the exchange of
best practices; accelerates knowledge sharing and awareness and improves responsiveness.
IBM Connections
integrated services
IBM Connections is IBM's strategic tool for collaboration
Wiki
Community Share
Communities Activities
Individual Share
Blog Files
Bookmarks
Micro-blogging
Person Profile & Social Network
More heads
are better than one
The benefits of Collaboration & Networking are significant to Individuals & Organizations
87% of IBMers collaborating with others
in communities increase skills
84% access experts quicker
84% share knowledge with others
77% reuse assets
74% increase their productivity
64% improve personal reputation
59.9% increase sales
42.4% improve customer satisfaction
Source: Gina Poole - How to Use Social Software in IBM to Grow Your Career
Luba Cherbakov – Future of the Intranet (Feb 5 2010)
© 2012 IBM Corporation 16
IBM Sametime Enterprise Instant Messaging & Web Conference
© 2012 IBM Corporation
IBM Sametime Mobile for iOS
A native client for iPhone and iPad devices
17
© 2012 IBM Corporation 18
Installed client Browser Mobile device
IBM Lotus Notes IBM Lotus iNotes IBM Lotus Notes Traveler
Online and offline support for e-mail and applications
Universal E-mail Access
VPN
© 2012 IBM Corporation 19
For more information
• IBM Endpoint Manager for Mobile Devices
– http://tinyurl.com/6qn5wf9
• IBM Mobile Technology Preview
– http://tinyurl.com/csrpwnd
• Try IBM’s software for Apple for yourself
– Lotus Greenhouse
– Apple App Store
• Engage your IBM sales representative
– Software
– Managed mobility services
© 2012 IBM Corporation 20
Links
• IBM Mobile Enterprise Services
– ibm.com/services/mobility
– facebook.com/ibmmobility
• Slideshare
– slideshare.net/ibmmobility
– twitter.com/ibmmobility
• YouTube
– youtube.com/ibmmobility
• Blog
– ibm.com/connections/blogs/ibmmobility
© 2012 IBM Corporation
Questions?
21
© 2012 IBM Corporation
Thank you!
Chris Pepin
IBM Mobile Technology Evangelist
chrispepin.com
Cary Thomas
Collaboration Solutions Technical
Professional; Mac Community Leader
22