DePaul University Transportation Program

DePaul University Transportation Program

(Election changes)

DePaul University Transportation ProgramThe following screen shots and instructions are your guide for using the

PayFlex web portal for changing elections for the following products such as:

• Amtrak• CTA• CTA – Chicago Card Plus (this example)• METRA• Michigan Plaza Express• PACE• Prudential Plaza Fast Track Express• RiverPlus• RTA Transit Check• Rush Shuttle Bus• South Shore Line• Springfield Mass Transit District

Go to www.mypayflex.com to access PayFlex web portal.

http://www.mypayflex.com/


Click “Login”

to begin.


Enter in “Username” and “Password” and click “Submit”. Username and password is case sensitive.

• First Screen (slide 4)– Do not enter any information on this screen. Click on “I forgot my password”.

• Second Screen (not shown)– Member Number : Enter your social security number– Zip Code: Enter your home address zip code– Click Submit

• Third Screen (not shown)– Answer Security Question– Security Answer: Type your answer – case sensitive

• Fourth Screen (not shown)– Enter new password– Re-type new password (for verification)

• Please put your password in a location that you will be able to find it. PayFlex will not be able to see your password in the event you forget it or lose it.

• For assistance contact PayFlex customer service at 800-284-4885

DePaul University Transportation ProgramIf you have forgotten your username and password:


Click on “Parking & Transit Orders”


Click on “Delete Entire Order”


After clicking Ok, your delete order confirmation will show up. Select delete order. You will be redirected to the transportation benefits online

ordering platform.


Click on “Transit Order”


From the drop down menu select “Chicago” as your “Greater Metropolitan Area”


From the drop down menu select “CTA – Chicago Card Plus” as your “Provider”


Read the Provided Description and select your “Product Name”

This example is for “Chicago Card Plus 30-Day Pass”


Select “No, I need a card” or “Yes, I have a card”If you have a card, enter your card’s serial number and PIN. Otherwise, a new card will be sent to you and the CTA fee of $5 will be added to your order. Enter a 4 character alpha/numeric PIN for your new card.


You will be asked to confirm your address and email address; provide your phone number for the CTA; and check the box to certify that you accept the indicated terms and conditions.


If you want your order to automatically reoccur each month, select “Yes”

If yes, set your reoccurring options here. You can indicate the months you want to receive your order up to 12 months in advance

When complete, click on the “Purchase” button.


After clicking purchase, your order confirmation will show. You can review your transit order here. Select “Return to Home” to make

changes. You may order more than one product such as a CTA card and METRA tickets. You will also see your pre and post-tax payroll

deductions.

If you have any more questions, please contact the Benefits Department of Human Resources at 312-362-8232

DePaul University Transportation Program

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