Department of Health Policy and Management · 2019-09-03 · Operational Excellence and Process...

Department of Health Policy and Management

Resume Book

Incoming Students for 2018

Incoming MHA and MHA/MBA Students for 2018

Program # Students # PA

Residents # Foreign Citizens

# Attended PA Undergraduate

Institution

# Full-Time Work

Experience

# Full-Time Students

# Part-Time Students

MHA 17 6 0 7 11 14 3

MHA/MBA 6 1 1 2 4 6 0

Totals 23 7 1 9 15 20 3

Ilham Abdi

[email protected]

www.linkedin.com/in/ilhamabdi4

EDUCATION 2020 University of Pittsburgh, Pittsburgh, PA

Master of Health Administration

2017 The Ohio State University, Columbus, OH

Bachelor of Science in Nutrition Sciences

PROFESSIONAL EXPERIENCE 08/2018–Present University Center for International Studies, Pittsburgh, PA

Graduate Student Intern

• Functions as one of the facilitators of the front desk of the study abroad office

• Creates and executes a yearly social media strategy for the office

• Manages student outreach efforts, including classroom visits, information tables, and

on-campus presentations

• Creates and maintains a database of alumni information

• Provides administrative support to the project management team

06/2016–08/2017 Michael Kors, Columbus, OH

Operations and Visual Manager

• Reported daily to corporate partners

• Coached and supervised staff

• Formulated daily strategies to drive and achieve sales goals

• Increased profits through effective sales training and troubleshooting profit loss areas

LEADERSHIP AND SERVICE ACTIVITIES 05/2015–04/2016 Advisory Board Member, The Ohio State University/Buck-I-SERV

05/2015–04/2016 President, The Ohio State University/MSA

02/2015–08/2016 Volunteer, Vineyard Free Health Clinic/5th Avenue Dental Clinic

01/2013–05/2016 Volunteer, The Ohio State University/MSA/Project Downtown

05/2013–04/2014 Sisterhood Chair, The Ohio State University/MSA

HONORS AND AWARDS 2018 Graduate Student Intern Scholarship, University Center of International Studies, University of

Pittsburgh

2013 Dr. Theodore Suie Jr. Scholarship, The Ohio State University

PROFESSIONAL AFFILIATIONS AND CERTIFICATIONS 03/2018–Present Board Member, Somali Professional Network

Arturo Amadeo

[email protected]

www.linkedin.com/in/arturo-amadeo



Master of Business Administration

2018 Duquesne University, Pittsburgh, PA

Bachelor of Science in Health Management Systems

PROFESSIONAL EXPERIENCE 01/2018–05/2018 UPMC, Pittsburgh, PA

Information Technology Intern

• Designed employee engagement survey to measure success of change management

program

• Evaluated, designed, and delivered reporting solutions and staff management strategies

for organizational changes impacting 60 employees

• Collaborated with support teams to complete projects that impact patient care and end-

user efficiency

08/2017–12/2017 Henderson Brothers, Inc., Pittsburgh, PA

Employee Benefits Intern

• Worked with data analysis and data cleaning as a member of the Employee Benefits

Department

• Assisted in the installation of Dynamis, a brokerage financial tool, which increased sales

and reduced costs

07/2017–08/2017 Manati Medical Center, Manati, PR

Administrative Intern

• Shadowed the Executive Director at the Manati and Mayaguez hospitals

• Actively participated in the go-live process of the Meditech EHR system

LEADERSHIP AND SERVICE ACTIVITIES 07/2016–05/2018 Member, Pi Kappa Epsilon

05/2016–06/2016 Member, China Study Abroad, Rangos School of Health Sciences

HONORS AND AWARDS 2018 Joseph and Martha Lang Scholarship Recipient, University of Pittsburgh

2015–2017 Dean’s List, Duquesne University

http://www.linkedin.com/in/arturo-amadeo

Jennifer Andrews

[email protected]

www.linkedin.com/in/jennifer-andrews-aj5



2016 Union College, Schenectady, NY

Bachelor of Science in Cognitive Neuroscience

Minor: Sociology

Certificate: Honors Degree in Cognitive Neuroscience

PROFESSIONAL EXPERIENCE 7/2016–7/2018 University of Rochester, Rochester, NY

Lab Manager for the Kinder Lab (Dr. Chigusa Kurumada)

• Applied new recruitment methods; increased child participants by 600% in 18 months

• Oversaw 17 research assistants and provided advice on projects that resulted in

publications and presentations at competitive national conferences

• Managed the lab’s budget, built databases of adult and child participants, and recorded

study participation, community involvement, and assistants’ research activities

9/2014–6/2016 Union College, Schenectady, NY

Student Research Assistant

• Completed a project focused on brain activation and cognitive processing associated

with tone and pitch perception of alternating musical presentations

• Managed recruitment and participation; analyzed 45 individual’s full data sets

• Developed experience utilizing electroencephalogram (EEG) machinery, statistical

analysis software SPSS, and related electrical recording machinery

9/2015–6/2016 Union College, Schenectady, NY

Honors Student Thesis (Dr. Stephen Romero)

• Executed a three-term thesis that analyzed the effects of optimism and practice type on

skill acquisition and explicit and implicit memory

• Recruited 200 study participants; managed and analyzed all study participants’ data

LEADERSHIP AND SERVICE ACTIVITIES 1/2014–6/2016 Campus Interaction Chair/Member, Gamma Phi Beta Sorority

2/2013–6/2016 Big Sister/Member, Big Brothers Big Sisters of the Capital Region

9/2012–6/2016 Member, Union College Homework Helpers

9/2012–6/2016 Member, Union College Colleges Against Cancer

HONORS AND AWARDS 2018 Dean’s Public Health Scholar, University of Pittsburgh

2012–2016 Dean’s List, Union College

2015 Member, Union College Psychology Honors Colloquium

2015 Member, Nu Rho Psi, Neuroscience Honors Society

2016 Graduated Cum Laude, Union College

PROFESSIONAL AFFILIATIONS AND CERTIFICATIONS 2015–Present Member, Nu Rho Psi, Neuroscience Honors Society

Kaleb Joseph Behanna

[email protected]

www.linkedin.com/in/kalebjbehanna



Certificate: Global Health Certificate

2018 The Pennsylvania State University, State College, PA

Bachelor of Science in Health Policy & Administration

Minor: Political Science

PROFESSIONAL EXPERIENCE 05/2017–08/2017 Magee-Womens Hospital of UPMC, Pittsburgh, PA

Volunteer Services Coordinator - Intern

• Created successful programs such as the “Patient Navigator Program” and “Breast

Mammography Volunteer Program” to increase patient satisfaction scores

• Onboarded and supervised 75 teen and adult volunteers for a 321 bed health facility

• Operated all aspects of the Volunteer Services Office including directing calls to

appropriate staff and providing patients with foreign language interpreters

06/2014–Present John Marshall Catering, Bakerstown, PA

Transportation & Event Coordinator

• Responsible for careful and timely transportation of food, equipment, and staff

• Experience with organizing weddings, fundraisers, corporate gatherings, and graduation

parties

• Manages daily operations with regards to vendor and customer relations

07/2012–01/2014 Saint Barnabas Health System – Skilled Nursing Facility, Gibsonia, PA

Nutrition Services Provider

• Filled nutrition slips for various patients

• Worked in unison to gather and deliver food to 172 bed skilled nursing facility

LEADERSHIP AND SERVICE ACTIVITIES 05/2018–06/2018 Healthcare Abroad Volunteer, Ukrainian Humanitarian Initiative

03/2018–05/2018 Volunteer Caregiver, Foxdale Village – Continued Care Retirement Facility

01/2017–05/2018 Active Member, Health Policy & Administration Club

HONORS AND AWARDS 2017 Above & Beyond Award – Recognized, Magee – Womens Hospital of UPMC

2017–2018 Dean’s List, The Pennsylvania State University

PROFESSIONAL AFFILIATIONS AND CERTIFICATIONS 08/2016–Present Active Member, American College of Health Care Administrators (ACHCA)

05/2018–Present Undergraduate Mentor, Penn State HPA – APG Mentoring Committee

https://www.linkedin.com/in/kaleb-j-behanna-94b364135

Umeka Ganjoo

[email protected]

www.linkedin.com/in/umeka-ganjoo



2017 University of Pittsburgh, Pittsburgh, PA

Bachelor of Science in Psychology

Bachelor of Science in Sociology

Certificate: Helping Professions

PROFESSIONAL EXPERIENCE 05/2017–Present University of Pittsburgh, Pittsburgh, PA

Recruiting Assistant, Talent Acquisition, Office of Human Resources

• Primary administrative support for the Head of Talent Acquisition and two Recruiting

Managers

• Schedules executive candidate interviews, orders supplies, processes invoices, arranges

catering orders, and assists with new hire processing, according to University policies

and Office of Human Resources guidelines

• Tracks, manages, updates, registers, and communicates all Talent Acquisition–related

events and career fairs

03/2015–05/2017 University of Pittsburgh, Pittsburgh, PA

Receptionist, Joseph M. Katz Graduate School of Business

• Maintained a safe and clean reception area by complying with Katz procedures, rules,

and regulations

• Planned and coordinated materials for meetings and events for both students and staff

• Welcomed visitors by greeting them; answered any inquiries made

06/2016–11/2016 The Woodlands Foundation, Wexford, PA

Camp Counselor

• Encouraged appropriate behaviors for participants with chronic/mental illnesses by

using positive reinforcement methods

• Communicated with participants’ parents/guardians about daily activities and behaviors

while maintaining HIPAA

• Monitored each participants’ progress with individualized charts and files that were

updated daily

LEADERSHIP AND SERVICE ACTIVITIES 11/2017–Present Secretary, Kashmiri Overseas Association, Pittsburgh Division

01/2016–08/2017 Research Assistant, Directed Research / Hillman Cancer Center

03/2015–07/2015 Research Assistant, University of Tennessee, Ecology Department; the Kalisz Lab

12/2016–04/2017 Fundraising Committee Member, Nourish, University of Pittsburgh

09/2014–04/2017 Liaison / Public Relations Committee Member, Dhirana, University of Pittsburgh

HONORS AND AWARDS 2017 Honorary Member, Outside of the Classroom Curriculum, University of Pittsburgh

Malena Hirsch

[email protected]

www.linkedin.com/in/malena-hirsch




2017 University of Cincinnati, Cincinnati, OH

Bachelor of Arts in Psychology

Minors: Business Administration, Organizational Leadership

PROFESSIONAL EXPERIENCE 05/2016–06/2018 HORAN, Cincinnati, OH

Benefits Specialist Department Coordinator

• Developed internal and external operations of the Benefits Specialists department,

including coordinating the bi-weekly new hire process of a large Cincinnati-based health

system, troubleshooting client issues, implementing health insurance platforms for

clients, reviewing proposals, and preparing for open enrollments

• Dedicated member of the HORAN Engagement Team, tasked with answering complex

client calls regarding benefits questions, claim issues, and election changes

• Collaborated with the executive assistant to the CEO to manage invoice databases for the Commonwealth Club of Cincinnati

• Planned and organized events, such as the call campaign for a Health Management Symposium

• Organized and maintained confidential client information and system files

10/2014–02/2017 Dewey's Pizza, Cincinnati, OH

Manager Assistant

• Developed new employees, as well as led each worker toward personal and company

goals as a ream leader and trainer

• Utilized prioritization and time management skills to emphasize and practice teamwork

and leadership by responding to guest and coworker needs

01/2015–05/2015 University of Cincinnati, Cincinnati, OH

Teaching Assistant: Introduction to Psychology

• Resource and support for 160 students; used creativity and knowledge of the material

to construct and administer and grade pop-quizzes and supplemental exam questions

• Counseled students to offer guidance and best practices for being successful in the

course, and acted as a resource for personal conflict as well as school advice

LEADERSHIP AND SERVICE ACTIVITIES 02/2016–06/2018 Support Group Facilitator, Fernside

10/2014–02/2017 Volunteer, Dewmore

HONORS AND AWARDS 2018 Sanjeev Khanna Endowed Fund for Student Resources Scholarship Recipient, University of

Pittsburgh

2017 Cum Laude Graduate, University of Cincinnati

2013–2017 Dean's List, University of Cincinnati

Emily Joseph

[email protected]

www.linkedin.com/in/emilygjoseph




Bachelor of Arts in Public Affairs

Minor: Nonprofit Management

PROFESSIONAL EXPERIENCE 08/2015–08/2018 Lifespan, Providence, RI

Operational Excellence and Process Improvement Consultant

• Supported development of standard operating procedures for ambulatory clinical quality

measures to support Accountable Care Organization functionality at nine clinic sites

• Created change management process that optimized newly implemented electronic medical

record (EMR), resulting in improved identification and management of sepsis

• Planned and validated new pediatric inpatient security protocol for 8,000 annual visitors

07/2013–08/2015 Generation Citizen, Providence, RI

Program Manager

• Launched two new post-secondary partnerships, creating credit-bearing and work study

opportunities for students, doubling college student participation in programming

• Increased school partner retention by 50% and generated revenue through secondary

school partnership contracting

• Managed 40-50 college volunteers in 25 simultaneous semester-long advocacy projects,

including working with classroom teachers, training college volunteers, and coordinating

city and state advocacy efforts with elected officials

07/2012–07/2013 University of Notre Dame, Southbend, IN

Robinson Community Learning Center Entrepreneurship Coordinator, AmeriCorps

• Taught professionalism skills to over 150 students in South Bend City School Corporation

• Created and implemented data management system, including data collection and

surveying, to be used in 3 program areas for grant reporting and board decision-making

• Managed MBA-student partnership to pair 20 MBA students with middle school

students for business plan development, including grant funding from AT&T

LEADERSHIP AND SERVICE ACTIVITIES 09/2015–Present Founding Board Member/Managing Director, Citizen Physicians

12/2014–08/2018 Gallup Strengths Coach, Leadership Rhode Island

07/2015–07/2018 Board Member, Generation Citizen

HONORS AND AWARDS 2018 Dawn Gideon Scholar, University of Pittsburgh

PROFESSIONAL AFFILIATIONS AND CERTIFICATIONS 02/2018–Present Six Sigma Black Belt

03/2016–Present Six Sigma Green Belt

08/2017–Present TapRoot Root Cause Analysis Certified

Kia J. Kai

[email protected]

www.linkedin.com/in/kia-kai




2014 University of Nebraska-Lincoln, Lincoln, NE

Bachelor of Arts in Psychology

Minor: Sociology

PROFESSIONAL EXPERIENCE 09/2015–08/2018 St. Joseph’s Neighborhood Center, Rochester, NY

Healthcare Access-AmeriCorps Volunteer

• Coordinated patient screening and intake for uninsured and underinsured clients

seeking medical, dental, counseling, or bodyworks services

• Assisted clients with enrollment in the Supplemental Nutrition Assistance Program

(SNAP), Prescription Assistance Programs (PAP) offered by pharmaceutical companies

and financial assistance programs through hospitals for patients needing higher level

medical care

• Managed internal and external transmission of medical records and working with IT

department to streamline process from paper charts to electronic record keeping

03/2017–08/2018 St. Joseph’s Neighborhood Center, Rochester, NY

Co-Chairperson, Structural Racism Initiative

• Designed and implemented policies and procedures to address racism and promote

cultural sensitivity towards vulnerable populations

• Conducted staff and volunteer trainings to increase their awareness of structural racism

• Organized/facilitated committee meetings and appointed department representatives

04/2017–08/2018 Bethany House, Rochester, NY

Board Member

• Established policies and procedures that furthered the mission and goals of the

organization (Hospitality, Shelter, and Support for the poor and homeless)

• Structured staff responsibilities and developed succession plan

• Worked with an adjunct board member to monitor digital support and to help design

and develop technical solutions that will support the mission of Bethany House

LEADERSHIP AND SERVICE ACTIVITIES 08/2016–08/2018 Youth Group Assistant, United Church of Pittsford

09/2015–06/2016 Tutor, Saint’s Place Tutoring

02/2013–08/2015 Mentor, Heartland Big Brothers Big Sisters

08/2012–08/2013 Educational Volunteer, UNL Garden Club

HONORS AND AWARDS 2018 Crane Fund Scholarship Recipient, University of Pittsburgh

2010–2011 Dean’s List, University of Nebraska-Lincoln

mailto:[email protected]

Joshua Kohl

[email protected]

www.linkedin.com/in/joshuakohlrnbsn



2013 Duquesne University, Pittsburgh, PA

Bachelor of Science in Nursing

2007 Indiana University of Pennsylvania, Indiana PA

Bachelor of Science in Health and Physical Education

Minor: Driver and Safety Education

PROFESSIONAL EXPERIENCE 01/2018–Present University of Pittsburgh, Pittsburgh PA

Clinical Research Nurse Manager Transplant Infectious Disease

• Oversees all industry/investigator and grant projects for internal and external

submission

• Facilitates implementation and coordination of clinical trials

• Supervises all research coordinators, research assistants, lab personnel, and student

workers

03/2013–01/2018 University of Pittsburgh, Pittsburgh PA

Clinical Research Coordinator

• Ensured compliance with all ethics policies pertinent human subject research

• Managed data collection

• Managed regulatory documents

11/2013–03/2015 UPMC, Pittsburgh PA

Professional Staff Nurse

• Charge nurse overseeing the day to day responsibilities of the medical unit

• Responded quickly to emergencies

• Built relationships with patients

LEADERSHIP AND SERVICE ACTIVITIES 03/2018–Present Duquesne University School of Nursing Advisory Board Member, Duquesne University

11/2016–03/2018 Head Junior High Wrestling Coach, Franklin Regional School District

HONORS AND AWARDS 2013 Magna Cum Laude, Duquesne University

2007 Magna Cum Laude, Indiana University of Pennsylvania

2006 Provost Scholar, Indiana University of Pennsylvania

PROFESSIONAL AFFILIATIONS AND CERTIFICATIONS 11/2016–Present Metabolic CLAMP Certified, UPMC Endocrinology Division

12/2012–03/2015 Charge Nurse Certified Pulmonary Medicine, UPMC

08/2013–Present CPR/First AID Certified, UPMC

11/2013–03/2015 Advanced Life Care Saver Certified, UPMC

Christopher Lang II

[email protected]

www.linkedin.com/in/christopher-lang-ii

EDUCATION 2021 University of Pittsburgh, Pittsburgh PA



2015 Thomas Edison State University, Trenton, NJ

Bachelor of Arts in Liberal Studies

PROFESSIONAL EXPERIENCE 02/2016–03/2018 United States Navy, Yokosuka, Japan

Educational Services Officer, Training Coordinator for Naval Forces Japan

• Deployed on Pacific Partnership 2017, aiding Southeast Asian communities of 50,000

• Coordinated yearly Department of Defense mandated training for 35 personnel in 100%

compliance with federal regulations

• Developed a field-specific training program, resulting in the promotion of 4 subordinates

08/2013–02/2016 United States Navy, San Diego, CA

Travel Coordinator, Transportation Manager for Navy Region Southwest

• Processed over 220 official travel orders with strict adherence to the Joint Federal Travel

Regulations, ensuring 100% liquidation of more than $264,000

• Developed a standard operating procedure for the Travel Coordinator and

Transportation Manager, streamlining all processes and training into one manual

08/2010–08/2013 United States Navy, Newport, RI

Information Systems Security Officer, Command Fitness Leader for Naval War College

• Supervised a hardware refresh of 25 computer workstations with zero operational

interruption

• Conducted bi-weekly physical training sessions as the Command Fitness Leader resulting

in 100% pass-rate of the Navy Physical Readiness Test for 45 personnel

LEADERSHIP AND SERVICE ACTIVITIES 02/2016–03/2018 Enlisted Surface Warfare Specialist Coordinator, Seventh Fleet Band

02/2016–03/2018 Member, Second Class Petty Officer Association, CFAY Japan

08/2005–Present Second Degree Knight, Knights of Columbus

08/2013–02/2016 Volunteer, Navy Region Southwest Volunteer Program

HONORS AND AWARDS 2018 Navy and Marine Corps Achievement Medal, Commander, Seventh Fleet

2016 Navy and Marine Corps Achievement Medal, Navy Region Southwest

2013 Navy and Marine Corps Achievement Medal, Naval War College

2012 Navy and Marine Corps Achievement Medal, Navy Band Northeast Sailor of the Year

2011 Flag Letter of Commendation, Rear Admiral John N. Christenson, Sailor of the Quarter

PROFESSIONAL AFFILIATIONS AND CERTIFICATIONS 05/2018–Present Member, Healthcare Financial Management Association

Terrence Litam

[email protected]

www.linkedin.com/in/terrence-litam



Certificate: Health Equity


Bachelor of Science in Biology

Minor: Sexuality Studies

PROFESSIONAL EXPERIENCE 10/2016–07/2018 The Ohio State Wexner Medical Center, Columbus, OH

Clinical Lab Services Technician

• Processed specimens to prepare them for medical testing

• Handled customer service aspects of ensuring tests are run in a timely and prioritized

manner while answering questions from medical teams about how to collect and

preserve specimens

• Properly handled sensitive information per HIPAA guidelines

06/2014–07/2017 The Center for Higher Education Enterprise, Columbus, Ohio

Undergraduate Research Assistant

• Investigated retention/resistance factors that contribute to student success in higher

education

• Research topics tended to focus on minority groups such as queer students of color or

males of color

LEADERSHIP AND SERVICE ACTIVITIES 09/2014–06/2015 Asian/Pacific-Islander Mentor, Multicultural Student Center

11/2012–12/2015 Charter, Chapter Manager, Curator, and Executive Liaison, Sigma Phi Beta Fraternity Inc.

01/2012–05/2014 Vice President, Events Coordinator, Public-Relations, Pilipino Student Association

Abigail Matusik

[email protected]

www.linkedin.com/in/abigail-matusik



2017 California University of Pennsylvania, California, PA

Bachelor of Science in Biology

Minor: Chemistry

PROFESSIONAL EXPERIENCE 07/2017–Present UPMC Presbyterian/Shadyside, Pittsburgh, PA

Medical Laboratory Technician

• Performs qualitative and quantitative analytical procedures according to established

protocols with precision and accuracy in an efficient manner

• Operates and maintains equipment, utilizing defined schedules and written instructions

to perform quality control checks, preventive maintenance, and calibration

• Identifies problems with instrumentation, methodology, specimens, supplies, or results

and takes action as outlined in predetermined protocols

12/2016–05/2017 Muscular Dystrophy Association, Pittsburgh, PA

Fundraising/Summer Camp Intern

• Coordinated with local corporate sponsor prospects for funding camp activities and

meals which helped gain over $6K in underwriting

• Involved in all pre-camp planning and preparation as it pertained to campers and

volunteers to ensure all necessary and essential paperwork was completed

• Managed camp applications and interview schedules with prospective counselors by

reviewing their qualifications and collecting essential documents

06/2016–05/2017 California University of Pennsylvania, California, PA

Alumni Ambassador

• Supported Annual Fund efforts through a variety of activities and fundraisers that

resulted in generating scholarship dollars

• Attended on- and off-campus networking events with Cal U alumni

• Assisted in the coordination of Cal U for Life event programming to support a life-long

relationship with the University

LEADERSHIP AND SERVICE ACTIVITIES 06/2016–10/2016 Assistant Varsity Volleyball Coach, Uniontown Area High School

HONORS AND AWARDS 2014–2015 Dean’s List, California University of Pennsylvania

Jordan McBride

[email protected]

www.linkedin.com/in/jordanmcbride




2017 University of Georgia, Roswell, GA

Bachelor of Science in Nutrition Science

Minor: Spanish

PROFESSIONAL EXPERIENCE 04/2018 –Present Carelike, LLC, Atlanta, GA

Data Analyst

• Compares data from Medicare CMA database with master database that supports Mayo Clinic

• Determines desired data dimensions

05/2018–07/2018 Resurgens Orthopaedics, Roswell, GA

Certified Clinical Medical Assistant

• Direct patient care

• Redesigned clinical workflows for implementation of new EMR

• Administrative roles included patient intake, scheduling, and conversing with insurance

companies

06/2016–08/2016 QOL Medical, LLC, Indian River Shores, FL

Medical Science Liaison Intern

• Promoted education, diagnosis, and treatment of rare orphan disease alongside staff of nurses and pharmaceutical sales representatives

• Researched potential new drugs and drug markets and presented findings to C-suite

executives, investment board, and senior management teams

LEADERSHIP AND SERVICE ACTIVITIES 01/2015–05/2017 Clinical Volunteer, St. Mary’s Hospice House

01/2016–05/2017 Mentor, Athens Clarke County Mentor Program

01/2016–05/2017 Volunteer, Extra Special People

08/2013–05/2017 Community Service Cardinal Cabinet Member, Make-A-Wish Foundation

HONORS AND AWARDS 2018 Dawn Gideon Scholar, University of Pittsburgh

2018 Ira J. Gumberg Scholarship Recipient, University of Pittsburgh

2017 Magna Cum Laude, University of Georgia

2016–2017 Presidential Scholar, University of Georgia

2015–2017 Dean’s List Honors, University of Georgia

2013 National Society Honors, National Society of Collegiate Scholars

2013 Zell Miller Scholarship, Georgia Student Finance Commission

PROFESSIONAL AFFILIATIONS AND CERTIFICATIONS 05/2017–05/2019 Certified Clinical Medical Assistant, National Healthcareer Association


Maharsi Naidu

[email protected]

www.linkedin.com/in/maharsi-naidu





Bachelor of Arts in Economics

Bachelor of Arts in Health Services

Certificates: Conceptual Foundations of Medicine, Community Health Assessment, Managing

Health Services Programs and Projects

PROFESSIONAL EXPERIENCE 03/2018–07/2018 UPMC Health Plan, Pittsburgh, PA

Credentials Analyst

• Compiled verification resources for initial and re-certifications of clinicians

• Authenticated provider information with hospital and national databases

05/2016–04/2018 Health Policy Institute, Pittsburgh, PA

Research Intern

• Collected and reviewed academic paper relating to opioid epidemics in Pittsburgh

• Created resource documents for presentation by the Allegheny Board of Health

• Revised the framework for a Public Health course to adapt to new health concerns

05/2015–04/2016 Center for Research on Media, Technology, and Health, Pittsburgh, PA

Research Intern

• Developed data visualizations and formatting NIH grant applications

• Performed qualitative coding of social media data related to emerging health trends

• Worked closely with the Center’s Director to manage time-sensitive projects

LEADERSHIP AND SERVICE ACTIVITIES 05/2016–12/2017 First Year Mentor, Office of Student Affairs, University of Pittsburgh

05/2017–12/2017 Chairman of Brotherhood, Delta Sigma Phi Fraternity

08/2014–05/2016 Resident Assistant, Office of Residence Life, University of Pittsburgh

12/2015–04/2016 New Member Educator, Delta Sigma Phi Fraternity

HONORS AND AWARDS 2018 Frederick Sutherland Endowed Business Scholarship Recipient, University of Pittsburgh

2017 Dean’s List, University of Pittsburgh

2015 Founding Father, Delta Sigma Phi Fraternity

PROFESSIONAL AFFILIATIONS AND CERTIFICATIONS 012/2015–Present Founding Father, Delta Sigma Phi Fraternity, Omega Chapter


Sydney E. Pack [email protected]

www.linkedin.com/in/sydney-pack



2011 University of Arkansas Walton College of Business, Fayetteville, AR

Bachelor of Science in Business Administration (Accounting)

Minor: Enterprise Resource Planning

Certificate: SAP

PROFESSIONAL EXPERIENCE 03/2018–Present Beacon Direction, LLC, Pittsburgh, PA

President/Owner

• Facilitates and creates time saving resources and system processes for organizations

• Researches, writes, and reports on grants for small nonprofit organizations

• Responsible for all administrative duties for the Sole Member LLC

07/2016–01/2018 Communities Unlimited, Memphis, TN

Associate Management Consultant

• Assisted new and existing business owners in starting and growing their small business

• Prepared loan documents on behalf of small businesses

• Identified new opportunities for funding, partnership development and small business

development for Communities Unlimited

06/2011–06/2016 Winrock International, Little Rock, AR

Program Associate 2

• Oversaw the project management and implementation of grant programs including

community development with seven communities, two economic development projects

and two Native American water improvement programs

• Sought new funding opportunities; wrote and reviewed USDA and foundation grants as

related to division’s expertise

• Secured contracts and managed contractors while implementing projects

LEADERSHIP AND SERVICE ACTIVITIES 06/2012–Present Member, Delta Leadership Network

03/2014–06/2018 Grant Development Volunteer, Ozark Mission Project

06/2018–06/2018 Dental Clinic Event Volunteer, Mission of Mercy Pittsburgh

PROFESSIONAL AFFILIATIONS AND CERTIFICATIONS 10/2011–06/2012 Delta Leadership Institute, Delta Regional Authority/University of Alabama Executive Academy

10/2011–09/2012 Cooperative Development Certification, CooperationWorks!

Ritambhara Pathak [email protected]

www.linkedin.com/in/ritu-pathak




Bachelor of Science in Biological Sciences

PROFESSIONAL EXPERIENCE 09/2016–Present University of Pittsburgh Department of Surgery, Pittsburgh, PA

Research Coordinator

• Manages two NIH funded clinical research studies and additional pilot studies in

distressed cancer population and their caregivers

• Interviews, trains, and supervises students (currently 11) in Good Clinical Practices (GCP)

and study protocol

• Initiates, submits, and maintains International Review Board (IRB) documents for three

clinical trials

10/2015–09/2016 University of Pittsburgh Department of Surgery, Pittsburgh, PA

Research Associate

• Conducted telephone interviews involving long-term follow-up of liver and kidney

donors post-surgery

• Extracted data from Electronic Medical Record (EPIC), Redcap, Qualtrics, EndNote, and

excel data entry

• Recruited participants for ongoing research studies at UPMC clinical sites

10/2010–04/2016 Golden Living Nursing Home, Pittsburgh, PA

Dietary Aid

• Monitored inventory and constantly maintained food and kitchen supply orders

• Supervised evening and weekend kitchen staff in the absence of dietary manager

• Interviewed and trained new employees

LEADERSHIP AND SERVICE ACTIVITIES 03/2017–06/2017 First Author, Psycho-biological mechanisms and risk factors with tumors (Book Chapter)

10/2017–10/2017 Volunteer, UPMC Department of Surgery Cancer Center Family House

05/2013–08/2013 Volunteer, Allegheny General Hospital ER, OR, Help desk, and Physical Therapy

05/2012–07/2012 Volunteer, St. Clair Hospital Emergency Room

08/2009–08/2010 Volunteer, Sunrise Assisted Living

HONORS AND AWARDS 2016 Dean’s list, University of Pittsburgh

2011 Dean’s list, Community College of Allegheny County

PROFESSIONAL AFFILIATIONS AND CERTIFICATIONS 02/2017–Present Venipuncture lab draws for research, UPMC

http://www.linkedin.com/in/ritu-pathak

William Powell

[email protected]

www.linkedin.com/in/william-powell1



2018 The Pennsylvania State University, University Park, PA


Minor: Health Policy and Administration

PROFESSIONAL EXPERIENCE 05/2017–07/2018 Weis Markets, Harrisburg, PA

Deli Associate

• Trained new employees on using deli equipment and customer service

• Gained experience in handling products according to sanitary guidelines

• Budgeted time properly to finish tasks

05/2016–08/2016 Hershey Entertainment and Resort Co., Hershey, PA

Utilities Employee

• Assisted guests by providing them with information and recommendations

• Maintained park cleanliness

• Guided guests with directions to ensure better guest experience

06/2015–08/2015 Kmart, Enola, PA

Lawn/Garden Associate

• Supported fellow employees with tasks such as helping customers, stocking shelves, and

general store procedures

• Coached co-workers with challenges and new activities

• Learned to operate a variety of machines to provide customer service

LEADERSHIP AND SERVICE ACTIVITIES 08/2018–Present Volunteer, Human Resources Department, UPMC Shadyside Hospital

2008–2014 Member, Columbian Squires

HONORS AND AWARDS 2018 Department of Health Policy & Management Scholarship Recipient, University of Pittsburgh

2016–2018 Dean’s List, Penn State College of Liberal Arts

PROFESSIONAL AFFILIATIONS AND CERTIFICATIONS 07/2018–Present CPR Certified, American Heart Association

03/2017–Present Member, Psi Chi-International Honor Society in Psychology

08/2016–05/2018 Member, Blue and White Society

05/2018–Present Member, The Penn State Alumni Association

Megan Preti

[email protected]

www.linkedin.com/in/meganpreti



2017 University of Virginia, Charlottesville, VA

Bachelor of Arts in Biology

Minor: Government and Foreign Affairs

PROFESSIONAL EXPERIENCE 06/2017–08/2018 Beach Eye Care, Virginia Beach, VA

Ophthalmic Technician

• Used critical thinking skills to assess patient problems to help doctors provide best

treatment options

• Assisted in calculations for refractive eye surgeries and reviewed pre- and post-

treatment options

• Conducted field tests to evaluate patient health and recorded results for optometrists

and ophthalmologists

01/2016–05/2016 University of Virginia, Charlottesville, VA

Research Assistant

• Researched and studied the plant Silene Vulgaris to help determine constraints on

sexual polymorphism evolution

• Analyzed large data sets on Excel dealing with gene flow through multiple generations

of hundreds of Silene Vulgaris plants

• Created short observation and briefing papers to keep the lead research assistant up to

date on my findings.

LEADERSHIP AND SERVICE ACTIVITIES 02/2018–05/2018 Volunteer, Veterans’ Health Fair

09/2013–05/2017 Fundraising Chair/Team Member, University of Virginia Women’s Club Soccer

01/2014–05/2017 Madison House Food Bank Volunteer, Loaves and Fishes Food Pantry

PROFESSIONAL AFFILIATIONS AND CERTIFICATIONS 06/2017–Present Diopsys Certificate of Training, Diopsys NOVA-VEP and NOVA-ERG

https://www.linkedin.com/in/meganpreti

Katherina Shabalov [email protected]

www.linkedin.com/in/katherina-shabalov



2014 Georgetown University, Washington, D.C.

Bachelor of Science in Healthcare Management and Policy

PROFESSIONAL EXPERIENCE 03/2015–05/2018 Ketchum Inc, Ketchum Health, New York, New York

Senior Account Executive; Account Executive; Assistant Account Executive; Account Coordinator

• Member of account teams supporting marketing, scientific, and corporate

communications and issues and crisis management for Takeda Pharmaceuticals’

Gastroenterology Franchise, Bayer’s Cardiopulmonary Franchise, the Cleveland Clinic,

and Stryker Robotics

• Responded to requests from clients, implemented and presented research projects,

developed public communications ranging from press releases to direct-to-consumer

advertisements, and brainstormed creative solutions and strategies to achieve client

goals

• Assisted in developing new business by providing research information, preparing

materials and drafting documents, and acting as a liaison between internal design

department and account teams

01/2012–05/2014 Georgetown EMS, Washington, DC

EMT, Vice President of Staff, Director of Public Relations

• Served on an emergency crew of 3-4 EMTs delivering patient care and ambulatory

transport to campus and community members in accordance with medical protocols

• Taught Emergency Medical Service Skills to students enrolled in EMT training course

• Responsible for strategic planning, project coordination, oversight of four departments

(public relations, alumni relations, personnel, and probationary members), and input

regarding the ~$100,000 annual budget

01/2014–05/2014 Patient-Centered Primary Care Collaborative (PCPCC), Washington DC

Intern

• Researched developing patient centered medical home models as part of the team

creating an online resource indicating US primary care activity by geographic location

• Drafted materials on the patient-centered medical home model for organization

membership

LEADERSHIP AND SERVICE ACTIVITIES 10/2015–3/2018 Mentor, Big Brothers, Big Sisters NYC

HONORS AND AWARDS 2018 Nathan Hershey Scholar, University of Pittsburgh

2010–2013 Dean’s List, Georgetown University

2013–2014 Second Honors, Georgetown University

2017 Big Champion, Big Brothers Big Sisters NYC

Lydia Tiguert [email protected]

www.linkedin.com/in/lydiatiguert



2018 Wayne State University, Detroit, Michigan

Bachelor of Science in Public Health

PROFESSIONAL EXPERIENCE 01/2017–06/2018 Wayne State University, Detroit, MI

Student Assistant

• Received, verified, and processed documentation for the departments of records and

registration, financial aid, undergraduate admissions, and student accounts receivable

• Assisted new and returning students with questions or concerns regarding all

subdivisions of the university’s undergraduate programs

• Contacted students of different standings to provide guidance to ensure a successful

graduation

05/2017–02/2018 Michigan Spine and Brain Surgeons, PLLC, Southfield, MI

Clinical Assistant

• Booked appointments, translated physician messages, relayed relevant messages to all

departments, prescribed medications, completed various medical documents, and

facilitated contact with other medical facilities through an online clinical system

• Triaged all patients’ calls to the appropriate department

2014–Present City of Dearborn, Dearborn, MI

Election Inspector

• Utilized electronic poll book to assign voters ballots and store significant voter and

election information

• Adhered to all duties and responsibilities of the Election Commission, including setting

up all necessary voting booths, equipment, and supplies for elections

• Acquired knowledge of updated regulations and policies required to determine the

eligibility of a voter and to explain referendums that were included on the ballot for the

election

LEADERSHIP AND SERVICE ACTIVITIES 05/2018–10/2018 Intern, Henry Ford Health System

01/2017–06/2018 Public Relations Assistant, The W Food Pantry

12/2015–05/2016 Special Olympics’ Coach, University of Michigan-Dearborn


2015–2018 Dean’s List, Wayne State University

2015–2018 Green Award, Wayne State University

Maira Undavalli

[email protected]

www.linkedin.com/in/mairaundavalli

EDUCATION



2018 Pennsylvania State University (World Campus), University Park, PA

Bachelor of Science in Health Policy and Administration

PROFESSIONAL EXPERIENCE

06/2016–7/2018 Undavalli Constructions Private Limited, Bangalore, India

Marketing and Administrative Assistant

• Created promotional campaigns through advertisements, promotions, direct marketing,

and by aiding the development of the company website and iOS application

• Assessed feedback from more than 5,000 customers to maximize satisfaction and

retention rates

• Planned and marketed a brochure launching event for more than 2,000 participants

06/2016–7/2018 Vayhan Coffee Limited, Hyderabad, India

Marketing Assistant

• Offered support to international clients in selecting coffee flavors to sell under personal

brand names

• Assisted in implementing a market campaign and budget requirements for a new instant

coffee product in the U.S. and Indian markets

• Analyzed market share and consumer behavior on company’s coffee products

• Conducted qualitative and quantitative market research data to help expand coffee

flavors, products, retail locations, and packaging designs

08/2017–12/2017 Ramaiah Medical Teaching College/Ramaiah Memorial Hospital, Bangalore, India

Intern

• Wrote research paper on nursing documentation compliance in the General Medicine

Ward

• Reviewed nursing documentation concentrating on subject-objective assessment plan,

focused-based charting, and flow charts

• Conducted 16 nurse interviews and analyzed 6 months of nursing documentation

quality indicators established by the National Accreditation Board for Hospitals and

Healthcare Providers

LEADERSHIP AND SERVICE ACTIVITIES 12/2015–7/2018 Volunteer English Teacher, Zilla Parishad Government High School (ZPSP)


2018 Graduated Summa Cum Laude, Pennsylvania State University (World Campus)

2016–2018 Dean’s List, Pennsylvania State University (World Campus)

PROFESSIONAL AFFILIATIONS AND CERTIFICATIONS 11/2017–Present Member, American Association of Health Administration Management

04/2017–Present Member, Upsilon Pi Delta Honor Society


Michael Whalen

[email protected]

www.linkedin.com/in/michael-a-whalen



2018 University of Michigan, Ann Arbor, MI

Bachelor of Science in Biopsychology, Cognition, and Neuroscience

Bachelor of Science in Biomolecular Science

PROFESSIONAL EXPERIENCE 04/2017–07/2018 Molecular and Behavioral Neuroscience Institute, Ann Arbor, MI

Research Assistant

• Conducted progressive ratio choice paradigm studies in female rat models

• Performed data analysis regarding the role of hormonal control of food intake

• Assisted in surgical procedures and post-operative care following IACAUC protocol

02/2017–07/2018 C.S. Mott Children’s and Von Voigtlander Women’s Hospital, Ann Arbor, MI

Administration Associate

• Assisted patients and guests in accessing hospital resources provided by the Wayne and

Shelley Jones Family Center

• Planned and hosted a weekly spread of therapeutic events for patients and families

04/2016–04/2018 University of Michigan Science Learning Center, Ann Arbor, MI

Study Group Facilitator

• Developed and presented supplemental academic materials for students enrolled in

Organic Chemistry I and II courses

• Facilitate group dialogue to enhance the learning of weekly topics

LEADERSHIP AND SERVICE ACTIVITIES 09/2016–Present Volunteer, United2Heal

09/2017–04/2018 Committee Member, Student Health and Safety Commission

04/2016–09/2017 VP Training, University of Michigan Office of Undergraduate Admissions

10/2016–11/2017 Volunteer, Michigan Medicine Save a Heart

09/2014–04/2015 Team Captain, Dance Marathon at the University of Michigan

HONORS AND AWARDS 2018 Dean’s Public Health Scholar, University of Pittsburgh

2015, 2017 James B. Angell Scholar Award, University of Michigan

2014–2018 University Honors, University of Michigan

2014 Bronze Fundraiser Award, JDRF

2014 Regent’s Merit Scholarship, University of Michigan

PROFESSIONAL AFFILIATIONS AND CERTIFICATIONS 09/2015–05/2018 Member, Alpha Phi Omega

Zack Strock Zambrano

[email protected]

www.linkedin.com/in/zack-zambrano

EDUCATION



2014 University of South Carolina, Columbia, SC

Bachelor of Arts in Public Health

Minor: History

PROFESSIONAL EXPERIENCE 04/2016–06/2017 Providence Health, Beaverton, OR

Specialist Membership Accounting

• Interfaced with the Federal Marketplace to verify and process insurance policies

• Coordinated client account generation and payment allocation

• Trained contractors in enrollment policies

08/2014–03/2015 Office of the Attorney General, Columbia, SC

Securities Enforcement Intern

• Developed FINRA case codex and digital database

• Reviewed and outlined relevant case information

• Developed outreach presentations to local community

05/2014–08/2014 Calvert Memorial Hospital, Prince Frederick, MD

Quality and Risk Management Intern

• Trained and executed floor audits for proper documentation of clinical procedures

• Developed Joint Commission Awareness pamphlet for distribution for staff

• Developed new Crash cart audit checklist

LEADERSHIP AND SERVICE ACTIVITIES 04/2018–Present Volunteer, American Red Cross

01/2013–06/2013 Volunteer, The Free Medical Clinic of Columbia, SC

01/2009–05/2011 Ambassador of Hope, Washington Hospital Center, Cancer Institute

05/2010–08/2010 Emergency Medical Technician, Prince Frederick Volunteer Rescue Squad

01/2008–12/2009 Pledge Captain, Alpha Phi Omega, Service Fraternity

HONORS AND AWARDS 2013 National Honors Society, Phi Sigma Theta

2013–2014 Dean’s List, University of South Carolina

Incoming MPH and JD/MPH Students for 2018

Program # Students # PA

Residents # Foreign Citizens

# Attended PA Undergraduate

Institution

# Full-Time Work

Experience

# Full-Time Students

# Part-Time Students

MPH 8 8 0 8 4 4 5

JD/MPH 4 4 0 3 2 4 0

Totals 12 12 0 11 6 8 5

Morgan I. Benner

[email protected]

www.linkedin.com/in/morganbenner


Master of Public Health in Health Policy & Management


Bachelor of Science in Microbiology

Minors: Chemistry, Museum Studies

PROFESSIONAL EXPERIENCE 04/2018–08/2018 Gateway Health Plan, Pittsburgh, PA

Community Resource Assistant

• Updated the Community Resource Connection to link members with essential resources

• Connected with agencies to provide current information to members

08/2016–07/2018 University of Pittsburgh School of Medicine, Pittsburgh, PA

Laboratory Assistant

• Performed routine lab maintenance and prepare solutions and reagents

• Prepared, sectioned, and stained tissues for use immunohistochemical procedures

• Oversaw surgical aftercare of rodent colonies in compliance with DLAR regulations

01/2016–08/2016 Pittsburgh Epidemiology of Diabetes Complications Study, Pittsburgh, PA

Research Assistant

• Aided in research to determine the factors that lead to complications of type 1 diabetes

• Organized and processed data files for participants of a 30-year longitudinal study

LEADERSHIP AND SERVICE ACTIVITIES 11/2017–12/2017 Co-curator, Narratives of the Nationality Rooms, University of Pittsburgh Art Gallery Exhibition

08/2017–12/2017 Student Mentor, University of Pittsburgh Office of International Studies

01/2017–04/2017 Undergraduate Teaching Assistant, University of Pittsburgh Department of Biological Sciences

Kiran Borkar [email protected]

www.linkedin.com/in/kiran-borkar



Certificate: Global Health


Bachelor of Science in Rehabilitation Science

Minor: Chemistry

Certificate: Conceptual Foundations of Medicine

PROFESSIONAL EXPERIENCE 02/2018–Present The Woodlands Foundation, Wexford, PA

Camp Counselor

• Responsible for individuals with mental and physical disabilities

• Manages personal care, hygiene and feeding regimen

• Interacts with parents about participant’s health and behavior at camp

09/2017–Present Public Partnerships, LLC, Pittsburgh, PA

Personal Care Assistant

• Assist individual with C4 Spinal Cord Injury on aspects of daily living

• Administer necessary medication

08/2017–Present Magee-Women’s Research Institute, Pittsburgh, PA

Student Research Intern

• Study relationship between endometrial cancer and obesity

• Interview endometrial patients at local clinics

• Analyze observations through statistical software (i.e. SPSS, SAS)

LEADERSHIP AND SERVICE ACTIVITIES 09/2016–Present Volunteer, Presbyterian University Hospital, UPMC

09/2016–Present Undergraduate Teaching Assistant, University of Pittsburgh, Department of Neuroscience

09/2018–06/2018 Mentor, Big Brothers Big Sisters of Greater Pittsburgh

09/2016–04/2018 Fundraising Chair, Pittsburgh PantheRaas

09/2015–04/2017 Volunteering, Research and Clinical Committee, Pitt American Medical Student Association

HONORS AND AWARDS AY2017–2018 Deans List, University of Pittsburgh School of Health and Rehabilitation Sciences

Fall 2015 Deans List, University of Pittsburgh School of Health and Rehabilitation Sciences

https://www.linkedin.com/public-profile/settings?trk=d_flagship3_profile_self_view_public_profile

Jordan Bullock

[email protected]

www.linkedin.com/in/jordan-bullock



Certificate: Undecided



Bachelor of Arts in English Writing

PROFESSIONAL EXPERIENCE 03/2017–Present University of Pittsburgh Department of Medicine, PACCM Division, Pittsburgh, PA

Research Technician II

• Processes and maintains all tissue samples in the Pulmonary Biobank

• Expert in Vibratome Lung Slices and in vitro microscopy photographs

• Teaches undergraduate students basic laboratory skills and techniques

• Maintains the expansive cell line inventories stored in liquid nitrogen

02/2016–10/2016 Fox Rothschild LLP, Pittsburgh PA

Staff Services Assistant

• Provided comprehensive administrative and clerical support to attorneys and paralegals

• Prepared confidential correspondence contracts, legal agreements, and trial exhibits

• Worked closely with Immigration Department to research and author J-1 Visas for

clients

• Organized and filed large amounts of documents while prioritizing multiple projects

05/2014–10/2014 The Pitt News, Pittsburgh PA

Account Executive/Inside Sales

• Maximized sales by managing over 25 different accounts and clients

• Expanded business through client prospecting with strategic consultative selling tactics

• Gained experience with product training and placement

LEADERSHIP AND SERVICE ACTIVITIES Spring–Fall 2014 Philanthropy Chair, University of Pittsburgh Tri Delta Sorority

Spring–Fall 2014 Chapter Correspondent, University of Pittsburgh Tri Delta Sorority

Fall 2013–Spring 2014 Moral Leader, University of Pittsburgh Pitt Dance Marathon

Elisabeth Clauss

[email protected]

www.linkedin.com/in/elisabeth-clauss



2013 Allegheny College, Meadville, PA

Bachelor of Arts in Political Science (Pre-Law)

Minor: Communications

PROFESSIONAL EXPERIENCE 05/2017–Present UPMC Health Plan, Pittsburgh, PA

Senior Administrative Assistant

• Develops reports for executive and department while analyzing complex information

requests and determines complex trends

• Reviews administrative procedures and operating practices and makes

recommendations to improve efficiency

• Maintains multiple calendars, coordinates the new hire onboarding process, takes

leadership to ensure meetings flow smoothly, maintains various accounting and

budgetary records, and assists all levels of the department with day-to-day needs

05/2016–05/2017 A Child’s Place, Pittsburgh, PA

Fiscal Coordinator/Administrative Associate

• Employed child tracking software in order to maintain complete records of children who

were seen by A Child’s Place

• Proficient in Victim’s Compensation and CHANGE Healthcare billing systems while

sustaining an open channel of communication with the payer

• Attended monthly interdisciplinary meetings, took notes, and provided billing sheets to

forensic interviewers and other staff

07/2014–05/2016 Allegheny County District Attorney, Pittsburgh, PA

Legal Assistant, Sentencing Guidelines

• Utilized proprietary software to analyze sentencing guidelines for various misdemeanor

and felony offenses

• Reviewed and summarized juvenile and adult criminal histories of defendants for

attorneys’ use while determining pre-trial requests

• Assisted attorneys in compiling all necessary documents and information for court while

functioning in a reliable capacity for all the district attorneys and judges

LEADERSHIP AND SERVICE ACTIVITIES 01/2009–Present Senior Member, Alpha Phi Omega Service Fraternity

HONORS AND AWARDS 2011 Yellow Duck Award for Excellence in Patient Care, The Children’s Institute

http://www.linkedin.com/in/elisabeth-clauss

Mary Kate Duncan [email protected]

www.linkedin.com/in/mary-kate-duncan-



Certificate: Health Equity

2018 Moravian College, Bethlehem, PA

Bachelor of Science in Public Health

Minor: Spanish

PROFESSIONAL EXPERIENCE 08/2017–01/2018 Lehigh Valley Health Network, Allentown, PA

Research Assistant

• Implemented a social needs screener via Redcap in low- and middle-income practices

through various workflows

• Analyzed data and determining social needs that were not met

• Connected patients with appropriate service needs through PA 211

• Analyzed the housing crisis while learning correlations between housing quality and

individual health

12/2016–01/2017 Ryan White Clinic Center for Public Health, Reading, PA

Intern

• Led the analysis of contributing factors to high no show rates in the HIV clinic

• Gained knowledge about the participation requirements of this federally qualified clinic

• Participated in various projects such as outreach programs, quality management, and

HIV testing

2014–2015 Berks Community Health Center, Reading, PA

Intern

• Involved with the revenue cycle management activities of insurance verification, physician enrollment validation, and bad debt write offs

• Assisted with preparation for continued accreditation by organizing flu shot awareness mail campaign

• Learned how to access and interpret payers websites (PROMISE and Navinet)

LEADERSHIP AND SERVICE ACTIVITIES 2016–2018 President and Founder, Moravian College Public Health Club

2017–2018 Student Mentor, William Penn Elementary School

2017–2018 Member, ODK National Honor Society

2018 Women’s Track and Field Captain, Moravian College

HONORS AND AWARDS 2018 Most Outstanding in the Field/Moravian’s Co-Most Outstanding, Lehigh Valley Association of

Intercollegiate Athletics for Women

2018 Alumni Fellow Award, Moravian College

2017–2018 First Team (2018) and Second Team (2017), Google Cloud Academic All-America Team

2017 National Champion, NCAA Women’s Division III

2017–2018 CoSIDA National Academic Award

Praneeta Govil

[email protected]

www.linkedin.com/in/govilpraneeta

EDUCATION



Juris Doctor

Certificate: Health Law



Minors: Legal Studies, Political Science

PROFESSIONAL EXPERIENCE 06/2018–07/2018 Tucker Arensberg P.C., Pittsburgh, PA

Summer Legal Intern

• Researched and drafted memoranda regarding personal injury, medical insurance

applicability for different medical services, and the requirements for a loan service

provider under Real Estate Settlement Procedures Act

• Drafted a Pennsylvania property case law update for the Pennsylvania Bar Institute’s CLE

• Summarized depositions for use at trial

08/2015–08/2017 University of Pittsburgh Hillman Library, Pittsburgh, PA

Student Worker

• Assisted students, faculty, and staff with obtaining library materials

• Organized books and other materials based on Library of Congress classification system

• Addressed questions about the library and the university

08/2016–12/2016 University of Pittsburgh Department of Psychology, Pittsburgh, PA

Undergraduate Teaching Assistant

• Merit based selection to the position

• Wrote study guide questions for the students and helped administer exams

• Scheduled office hours to answer questions and assisted during study sessions before

exams

LEADERSHIP AND SERVICE ACTIVITIES 09/2017–Present Campus Representative, Themis Bar Review

04/2018–Present Business Manager, Pitt Law Women’s Association

04/2018–Present Academic Chair, Black Law Student Association

HONORS AND AWARDS 2017 Dean’s Scholarship, University of Pittsburgh

2013–2017 Dean’s List, University of Pittsburgh

PROFESSIONAL AFFILIATIONS AND CERTIFICATIONS 11/2017–Present Law Student Member, Woman’s Bar Association

09/2017–Present Law Student Member, Allegheny County Bar Association

http://www.linkedin.com/in/govilpraneeta

Krista A. Grobelny

[email protected]

www.linkedin.com/in/krista-grobelny



Juris Doctor

Certificate: Health Law

2015 Northeastern University, Boston, MA

Bachelor of Science in Behavioral Neuroscience

PROFESSIONAL EXPERIENCE 09/2018–08/2018 Food & Drug Administration Silver Spring, MD

Office of Chief Counsel Pathways Intern

• Reviewed policies and regulations regarding administrative matters of the FDA

• Composed legal memoranda of pertinent laws and legal opinions

• Created educational legal guidance documents relating food and cosmetics regulations

05/2017–12/2017 Supreme Court of Pennsylvania Pittsburgh, PA

Judicial Intern for Justice Max Baer

• Researched and drafted internal allocator reports and legal memoranda

• Presented recommendations for case opinions at monthly judicial opinions meetings

• Researched and edited a precedential judicial opinion

06/2014–06/2016 Beth Israel Deaconess Medical Center, Boston, MA

Clinical Research Assistant I

• Managed a 300-participant non-invasive brain stimulation research study

• Composed Internal Review Board protocol amendments, deviation reports, and quality

assurance checks

• Aided in the development of an Alzheimer’s Disease FDA clinical trial

LEADERSHIP AND SERVICE ACTIVITIES 01/2018–04/2018 Health Law Transactional Moot Court Team, University of Pittsburgh School of Law

09/2017–Present Supervising Editor, University of Pittsburgh Journal of Law and Commerce

09/2017–Present Legal Writing Teaching Assistant, University of Pittsburgh School of Law

09/2016–Present Section Editor, JURIST

HONORS AND AWARDS 2018 CALI Excellence for the Future in Current Issues in Health Law and Healthcare Business

Transactions, University of Pittsburgh School of Law

2018 Ester F. Tepliz Award , University of Pittsburgh School of Law

2018 Excellence in Health Law Award , University of Pittsburgh School of Law

2017 CALI Excellence for the Future in Health Law & Policy , University of Pittsburgh School of Law

2016 Dean’s Scholarship, University of Pittsburgh School of Law

PROFESSIONAL AFFILIATIONS AND CERTIFICATIONS 09/2016–Present Student Member, American Bar Association

09/2016–Present Student Member, Pennsylvania Bar Association

09/2013–Present Former Treasurer and Member, Nu Rho Psi National Neuroscience Honors Society


Jesse A. Helfer

[email protected]

www.linkedin.com/in/jesse-helfer



2013 Kent State University, Kent, Ohio

Bachelor of Science in Human Movement Studies

Minors: Sports Medicine, Psychology

PROFESSIONAL EXPERIENCE 10/2016–Present UPMC, Pittsburgh, PA

Rehab Aide

• Assists patients with various exercises prescribed by the Physical Therapist while

maintaining positive rapport

• Ensures day-to-day activities are completed efficiently without compromising quality

patient care

08/2015–07/2016 Repair the World: Pittsburgh, Pittsburgh, PA

Education Justice Fellow

• Engaged with various community members/organizations to discuss issues relating to,

but not limited to, food and education justice related topics

• Committed to 15 hours of direct service every week

• Tasks included mentoring, building lesson plans, and moderating social discussions

01/2014–11/2014 American Bank/Homeside Financial, Stow, OH

Loan Officer

• Spoke to prospective borrowers while building rapport

• Implemented the optimum mortgage program for each individual client based on

borrower’s financial flexibility

LEADERSHIP AND SERVICE ACTIVITIES 08/2015–07/2016 Education Justice Fellow, Repair the World: Pittsburgh

04/2012–04/2013 Lieutenant Master, Alpha Epsilon Pi

04/2011–04/2012 Member At Large, Alpha Epsilon Pi

HONORS AND AWARDS 2013 Brother of the Year, Alpha Epsilon Pi: Phi Deuteron

PROFESSIONAL AFFILIATIONS AND CERTIFICATIONS 09/2016–Present Certified Personal Trainer, ACE (American Council on Exercise)

Karen Hoang [email protected]

www.linkedin.com/in/karen-hoang




Doctor of Pharmacy


Bachelor of Science in Pharmaceutical Sciences

Minor: Chemistry

PROFESSIONAL EXPERIENCE 08/2017–Present UPMC Health Plan, Pittsburgh, PA

Clinical Pharmacist Specialist, MTM Services

• Conducts medication reviews and adherence monitoring as well as disease state

education to improve quality measures and reduce total cost of care

05/2016–Present Rite Aid, Pittsburgh, PA

Pharmacist

• Bills insurance companies, dispenses medications, and counsels patients

07/2016–06/2017 University of Pittsburgh School of Pharmacy, Pittsburgh, PA

PGY Community Pharmacy Practice Resident

• Provided care to over 1,300 patients in several centers and clinics

• Conducted a research project with the help of an awarded grant

• Earned a teaching certificate by conducting workshops and precepting students

LEADERSHIP AND SERVICE ACTIVITIES 02/2018–Present Grand Council Deputy (Advisor), Beta Kappa (ΒΚ) Chapter of Kappa Psi (ΚΨ) Pharmaceutical

Fraternity, Inc.

10/2017–Present Mountain East Province Satrap (Regional President), ΚΨ Pharmaceutical Fraternity, Inc.

08/2017–Present Northeast Province Supervisor, ΚΨ Pharmaceutical Fraternity, Inc.

08/2015–08/2017 Collegiate Development Committee Chair, ΚΨ Pharmaceutical Fraternity, Inc.

HONORS AND AWARDS 2017 Award of Appreciation, ΚΨ Pharmaceutical Fraternity, Inc.

2016 Robert J. Ertel Scholastic Achievement Award, ΒΚ Chapter of ΚΨ Pharmaceutical Fraternity, Inc.

2016 Asklepios Key Scholarship Award, ΒΚ Chapter of ΚΨ Pharmaceutical Fraternity, Inc.

2016 Ms. Mountain East Province Scholarship, Mountain East Province of ΚΨ Pharmaceutical

Fraternity, Inc.

PROFESSIONAL AFFILIATIONS AND CERTIFICATIONS 02/2015–Present American Heart Association CPR and AED Certification for Healthcare Providers

11/2014–Present American Pharmacists Association Immunization Certification

02/2016–Present Allegheny County and Pennsylvania Pharmacists Associations

01/2013–Present ΚΨ Pharmaceutical Fraternity, Inc.

James Huber [email protected]

www.linkedin.com/in/james-huber6




Bachelor of Science in Molecular Biology (Biochemistry Track)

Minor: Chemistry

Certificate: Conceptual Foundations of Medicine

PROFESSIONAL EXPERIENCE 05/2018–Present University of Pittsburgh Department of Emergency Medicine, Pittsburgh, PA

Study Coordinator

• Coordinates MATCH study (led by Dr. Brian Suffoletto)

• Implements International Review Board protocols and troubleshoots issues

• Enrolls subjects and engages in direct patient contact with subjects

• Conducts data-analysis and prepares papers for publication

02/2017–05/2018 MACRO Research (University of Pittsburgh), Pittsburgh, PA

Clinical Research Associate

• Screened patients in UPMC EDs for patients eligible for various CCM/EM studies

• Consented patients for studies

• Prepared and processed study lab draws

• Preceptor and On-Call RA: Trained new hires and troubleshot issues remotely

LEADERSHIP AND SERVICE ACTIVITIES 01/2017–04/2017 UTA, University of Pittsburgh Department of Chemistry

08/2017–12/2017 UTA, University of Pittsburgh Department of Biological Sciences

11/2016–05/2017 Service Coordinator, Pittsburgh Catholic Men’s Fraternity

08/2017–01/2018 Outreach Coordinator, Panther Roundnet Association

06/2017–05/2018 RA Preceptor, MACRO Research

HONORS AND AWARDS 2015–2018 Academic Honors, Dean’s List, University of Pittsburgh, Dietrich School of Arts and Sciences

PROFESSIONAL AFFILIATIONS AND CERTIFICATIONS 05/2018–Present Staff, University of Pittsburgh Department of Emergency Medicine

02/2017–05/2018 Internship (RA), MACRO Research

11/2015–Present Beer Vendor (Certified), Aramark Inc.

Joseph R. Krajcsik [email protected]

www.linkedin.com/in/joseph-krajcsik



Juris Doctor


Bachelor of Arts and Sciences in English Literature

Minors: Legal Studies, History

PROFESSIONAL EXPERIENCE 10/2017–08/2018 IST Management Services at Tucker Arensberg P.C., Pittsburgh, PA

Legal Assistant

• Assisted with running the firm’s office management, including the mail and copy center,

as well as the office’s supplies

• Interacted daily with attorneys and their secretaries and the firm’s financial department

• Helped coordinate and file various legal motions, pleadings, etc., with the appropriate

courts

04/2016–04/2017 May Law Group, LLC, Pittsburgh, PA

Immigration Paralegal

• Responsible for over 300 active, individual immigration cases regarding naturalization,

work authorization, and other marriage-based applications (Adjustment of Status,

Removal of Conditions, etc.)

• Daily client interaction, including scheduling and running client meetings and conducting

mock immigration interviews

• Performed immigration research

• Drafted and filed many pleadings to the federal government

04/2014–08/2018 The Law Office of Stephanie R. Hager, Pittsburgh, PA

Legal Assistant

• Responsible for office administrative support activities

• Daily client interaction and processing

LEADERSHIP AND SERVICE ACTIVITIES 03/2014–05/2014 Campaign Assistant, Allyson Schwartz for Governor Campaign

09/2011–04/2015 Member, Kappa Sigma

09/2011–04/2015 Volunteer, Oakland Adopt-a-Block

09/2011–12/2012 Tutor, Collegiate YMCA

HONORS AND AWARDS 2015 The J.K. and Gertrude Miller Award, Second Prize, Best Undergraduate Essay at the University of

Pittsburgh

https://word-edit.officeapps.live.com/we/www.linkedin.com/in/joseph-krajcsik

Sydney Lukus

[email protected]

www.linkedin.com/in/SydneyLukus



Juris Doctor


Bachelor of Arts in Health Services

Certificates: Managing Projects and Contracts, Community Health Assessment

PROFESSIONAL EXPERIENCE 02/2016–Present UPMC: Burke and Bradley Orthopedics, Pittsburgh, PA

Administrative Assistant

• Primary liaison and processor of medical records requests

• Patient scheduling and registration

• Abstracting and updating medical charts

• Front desk reception

05/2017–08/2017 The Pitt Summer Edge, Pittsburgh, PA

Public and Global Health Intern Mentor: Elizabeth Van Nostrand, JD

• Reviewed and categorized data from Worker’s Benefit laws for the Emergency Law

Inventory (ELI)

• Received acknowledgement in a paper to be published in The American Journal of Public

Health for work done with the ELI project

• Compiled data on medically under-served regions for the Center for Public Health

Practice – Mid-Atlantic Regional Public Health Training Center

06/2015–02/2016 UPMC: Presbyterian Shadyside–Radiation Oncology, Pittsburgh, PA

Administrative Assistant

• Verified coverage of insurance

• Updated medical records

LEADERSHIP AND SERVICE ACTIVITIES 09/2016–04/2018 Health Professions and Alumni Chair, Rho Psi Eta, University of Pittsburgh

04/2017–04/2018 Member, Alpha Sigma Lambda, University of Pittsburgh

10/2014–05/2015 Co-Founder/ President, RISE (Respond in Sexual Exploitation), PSU–Lehigh Valley

HONORS AND AWARDS 2018 Student Leadership Award, Alpha Sigma Lambda

Department of Health Policy and Management · 2019-09-03 · Operational Excellence and Process...

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Transcript of Department of Health Policy and Management · 2019-09-03 · Operational Excellence and Process...