DEPARTMENT OF EDUCATION - sso.dde.prsso.dde.pr/Assets/NeedHelp/NeedHelp.pdf · Solutions to develop...

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Page 1 of 22 DEPARTMENT OF EDUCATION User Manual for Single Sign on Project

Transcript of DEPARTMENT OF EDUCATION - sso.dde.prsso.dde.pr/Assets/NeedHelp/NeedHelp.pdf · Solutions to develop...

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DEPARTMENT OF EDUCATION

User Manual for Single Sign on Project

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TABLE OF CONTENTS

DOCUMENT CONTROL .................................................................................................................................... 3

REVISION HISTORY ......................................................................................................................................... 3

APPROVER / REVIEWER ................................................................................................................................. 3

1 UNDERTONE ............................................................................................................................................ 4

2 PURPOSE OF THE DOCUMENT ................................................................................................................ 5

3 STEP BY STEP ........................................................................................................................................... 5

3.1 STEP 1 - RECEIPT EMAIL TO ACCESS AND CREATE PASSWORD ......................................................... 5

3.2 STEP 2 - ACCESS PORTAL SSO ................................................................................................................ 7

3.3 STEP 3- COMPLETE INFORMATION USER PROFILE .............................................................................. 11

3.4 STEP 4 HOME APPLICATIONS .............................................................................................................. 12

3.5 STEP 5- LINK APPLICATIONS SSO......................................................................................................... 13

3.6 STEP 6 APPLICATION LOG ................................................................................................................... 16

3.7 ADDITIONAL STEPS - PASSWORD MANAGEMENT ........................................................................... 18

3.8 ADDITIONAL STEPS - UPDATING INFORMATION IN THE USER PROFILE ......................................... 19

3.9 ADDITIONAL STEPS - FORGOT PASSWORD ...................................................................................... 20

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DOCUMENT CONTROL

Title: DOE SSO Help Document

Date: 16-September-2019

Contributors: Yeshpal

Distribution: IT Team

REVISION HISTORY

Version

Author

Date

Comments

V1.0 Tomas 03/01/2019 Initial Draft

V1.1 Yeshpal 03-19-2019 Added "Password

Management" feature

details

V1.2 Nikhilesh 09-16-2019 Updated as per new

changes screens

V1.3 Nikhilesh 03-06-2020 Updated screenshots as

per new change request

V1.4 Nikhilesh 03-17-2020 Updated screenshots

and data as per new

change requests

APPROVER / REVIEWER

Name (s) Designation and Role Approver /

Reviewer

Approved Version

Harish Peddineni Director Approver

Stephen Samuel QA Manager Reviewer

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1 UNDERTONE

The Department of Education of Puerto Rico (DEPR) hired the company SESAT

Solutions to develop a portal for Single Sign-On (SSO). The main purpose of the

portal SSO is to group all the DEPR applications on a single site, a single user and a

single password.

Currently, most applications are accessed through the link Intraedu 24/7 which is at

the bottom of the portal www.de.gobierno.pr. The user presses the link which

redirects to a page where all URLs are each application. Once the desired application

link is pressed, a page to enter the username and password for each application. This

situation makes it difficult for the user to remember multiple credentials for each

application.

In the implement SSO a number of benefits, which could list the following would be

obtained:

• Standardizing the governance framework for managing users.

• Monitoring, reporting and tracking compliance with established policies.

• Centralize authentication, authorization and accounting of users.

• Reduction in the cost of the call center.

A total of 33 applications were identified within the department of education to

be included as part of the SSO. As was investigating a total of 23 applications

were integrated into the portal. These are:

1. SUMAP

2. SURPI

3. UPT

4. Datawarehouse

5. PCEA

6. SAMA

7. EEPAA

8. RAD

9. SLDS (Azure),

10. SLDS (Microsoft), SLDS (Local)

11. Enteract

12. SIE

13. TISED

14. SARA

15. MII

16. MY PE

17. SIA

18. UPK

19. SIFDE

20. Kronos - Workforce

21. DE14

22. MICEN

23. Graduados

24. SEE

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The development of the portal SSO followed a series of steps, which included but were not

limited to analysis applications, permission to access the user profile, security measures,

and permits applications in general. As a result, each user will have access to applications

that are authorized to access, but in this case all in one portal with a username (email) and

a single password.

2 PURPOSE OF THE DOCUMENT

This document is intended to provide a general understanding of the functionality portal

Single Sign-On. To the complete reading of this document means the steps to be

followed for the use of the SSO.

Each of the steps will be describing in detail and using a proportional picture to a visual

tool how is performed in the step described portal. Will present information using the

following format:

• Step title

• Step description

• Visual element

3 STEP BY STEP

In the next paragraphs will describe step by step the correct use of the portal SSO.

Since the creation of the password to open an application.

3.1 STEP 1 - RECEIPT EMAIL TO ACCESS AND CREATE PASSWORD

Description Over the next few days you will be receiving an email from the following address:

[email protected]. The content of the email will find a text with instructions to

create your password within the portal. To create your password follow the

instructions provided in the email. The details of the steps are as follows:

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Visual elements

1. Receive Email

2. Click on the link or copy and paste into your browser

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3. Set Password for New User

3.2 STEP 2 - ACCESS PORTAL SSO

Description

Once you have set the password, the portal will go to the homepage (sso.dde.pr) for

entry of user name and password. Your username will be your registered email address

and password will be that established in the previous step.

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Visual elements

1. Home Page of the Portal and Terms & Conditions

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2. Once the New user logins into the application it displays the Terms & Conditions page where user has to click on next button to Accept the Terms as dispalyed in the below screenshots.

Screen1

Screen2

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Screen3

Screen4

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Screen5

3. Profile Information

3.3 STEP 3- COMPLETE INFORMATION USER PROFILE

Description

Once complete registration information, the portal is redirected to the screen to

complete the profile of the user. Fields with red asterisk are required fields.

Visual elements

1. Complete the fields User Profile

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3.4 STEP 4 HOME APPLICATIONS

Description

A's complete your profile, the site automatically redirects to the main page

where you will find all the applications to which you have access. The Apps are

categorized according to linked and non-linked applications as shown below.

Visual elements

1. Board Applications

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3.5 STEP 5- LINK APPLICATIONS SSO

Description

A complete successfully the username and password of the Active Directory in the

previous step, all applications that use Active Directory as validation method will be

available for immediate use. Applications that are not within the active directory

will have to go through a validation process where each user will enter a one-time

username and password for each of these applications to link them to the SSO.

Visual elements

1. Select Application to Link

Once user clicks on the application tile which is with status “Not Linked” application will display a pop-up message and after clicking on Next button the page will redirect to Username and Password window.

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2. Screen to enter User ID and Password

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3. Linking Process Failed

4. Relink

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5. Successful Linking Process

3.6 STEP 6 APPLICATION LOG

Description

Once complete all validations, you can access from any application SSO portal you

have permission. For this, just the desired application is pressed and open a new

tab in the browser with the selected application.

Visual Elements

1. Select Application to Launch

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2. Application in new tab

3. Applications within the Network of the Department of Education

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3.7 ADDITIONAL STEPS - PASSWORD MANAGEMENT

Description

If you have forgotten your password must click on located in the top right

indicating the password change button. Once press the button, the system will

redirect you to change your password.

Visual elements

1. Press password management

2. Changing the password details

Once the password is updated, go to the Applications page and click the link to the

application AD (Active Directory). Here, the application asks the user to enter the

current password first, as shown below.

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Once the user enters the credentials, the application redirects to the homepage of

SUMAP.

3.8 ADDITIONAL STEPS - UPDATING INFORMATION IN THE USER PROFILE

Description

If you want to update the information in the user profile is achieved by pressing a

yellow button with three lines located in the upper right corner of the main

screen. Once press the button, will show the options.

Visual elements

1. Updating Profile information

User can update profile information by clicking on the MY Profile icon as displayed below.

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3.9 ADDITIONAL STEPS - FORGOT PASSWORD

Description

If you forget the password, on the home page in the box access you will find a link

"Forgot Password" or "Forgot Password". A pressing the link, the system will direct

you to a page to enter the account registered mail. Pressing the button "submit"

automatically be sent an email with instructions.

Visual elements

1. Pressing the button Forgot Password

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2. Enter the registered email in box

3. Receipt email

4. Click on the link or copy and paste into your browser

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5. Set the new password