DEPARTMENT of TREASURY · DEPARTMENT OF TREASURY ANNUAL REPORT 05-06 ... Central F nanc ng Un t: 20...

annual report 2005-2006 volume 1

a u S t r a l I a n C a p I t a l t e r r I t o r Y

DEPARTMENTof TREASURY

D E PA RT M E N T O F T R E A S U RY A N N U A L R E P O RT 0 5 - 0 6 �

annual report 2005-2006 volume 1

a u S t r a l I a n C a p I t a l t e r r I t o r Y

DEPARTMENTof TREASURY

� � D E PA RT M E N T O F T R E A S U RY A N N U A L R E P O RT 0 5 - 0 6

ISSN 0 642 60237 9

© Austral�an Cap�tal Terr�tory, Canberra 2006

Th�s work �s copyr�ght. Apart from any use as perm�tted under the Copyright Act 1968, no part may be reproduced by any process w�thout wr�tten perm�ss�on from the Terr�tory Records Office, Commun�ty and Infrastructure Serv�ces, Terr�tory and Mun�c�pal Serv�ces, ACT Government.

GPO Box 158, Canberra C�ty ACT 2601.

Produced by Publ�sh�ng Serv�ces for the:

Department of Treasury

Enqu�r�es about th�s publ�cat�on should be d�rected to:

Department of Treasury GPO Box 158 Canberra ACT 2601 www.treasury.act.gov.au

Pr�nted on recycled paper

Publ�cat�on No 06/1019

http://www.act.gov.au

Telephone: Canberra Connect 132 281

D E PA RT M E N T O F T R E A S U RY A N N U A L R E P O RT 0 5 - 0 6 i i i

Table of Contents

Transmittal Certificate v

Mission vii

Values vii

Organisation Chart vi

Chief Executive Review 1Analysis of Agency Performance 7 Output 1.1 – Econom�c Management: 7

Output 1.2 – F�nanc�al Management: 10

Output 1.3 – Revenue Management: 15

Output 1.4 – Procurement Support Serv�ces: 17

Output EBT 1 – Central F�nanc�ng Un�t: 20

Output EBT 1 – Superannuat�on Un�t: 22

Output 1.1 – Home Loan Portfol�o: 24

Output 1.1 – InTACT: 25

Human R�ghts Act 30

Access to Government Strategy 31

Commun�ty Engagement 33

Mult�cultural Framework 35

Abor�g�nal and Torres Stra�t Islander Report�ng 38

ACT Women’s Plan 39

Management of the Organisation 40Manag�ng Our People 40

Human Resource Performance and Analys�s 40

Staffing Profile 41

Culture and Values 43

Workplace D�vers�ty 43

Workplace Health and Safety 45

Learn�ng and Development 46

Workplace Relat�ons 48

Governance 51

Internal Accountab�l�ty 51

Fraud Prevent�on 52

R�sk Management and Internal Aud�t Arrangements 53

External Scrut�ny 54

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Reports Requ�red by Leg�slat�on 56

Freedom of Informat�on (FOI) 56

Publ�c Interest D�sclosure 59

Terr�tory Records 59

Susta�nab�l�ty and Env�ronment 61

Comm�ss�oner for the Env�ronment Report�ng 61

Ecolog�cally Susta�nable Development 61

Strateg�c Bushfire Management Plan 63

Analysis of Financial Performance 64Management D�scuss�on and Analys�s 64

Strateg�c Asset Management 65

Cap�tal Works Management 68

Government Contract�ng 69

External Sources of Labour and Serv�ces 70

Appendices 78Leg�slat�ve Reports 78

Leg�slat�on adm�n�stered by the department 78

Leg�slat�ve Assembly Comm�ttee Inqu�r�es and Reports 79

Annexed Reports 82Glossary of Acronyms 83

Alphabet�cal Index 85

Compl�ance Index 88


Transm�ttal Cert�ficate

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M�ss�onTreasury’s m�ss�on �s:

To �nform Government dec�s�ons by prov�d�ng the best adv�ce and �mplement�ng those dec�s�ons to ach�eve the h�ghest benefit for the ACT through the effect�ve and effic�ent allocat�on and ut�l�sat�on of �ts resources.

Values Treasury’s values are to:

• be respons�ve to the needs of the Government and the publ�c;

• work to ach�eve h�gh-qual�ty performance and outcomes;

• be accountable and respons�ble for our performance;

• str�ve to del�ver effic�ency and effect�veness �n publ�c adm�n�strat�on;

• promote open and effect�ve commun�cat�on w�th all stakeholders and �mprove commun�cat�on and co-operat�on w�th�n the department;

• promote trust, respect, fa�rness, �ntegr�ty and transparency �n all departmental act�v�t�es; and

• value profess�onal development, teamwork, �nd�v�duals and cl�ents.

Further information can be obtained from:Manager, Executive UnitDr Merr�lyn SernackPh: (02) 6207 0280Fax: (02) 6207 0304

Under TreasurerDr Paul Gr�mesPh: (02) 6207 0260Fax: (02) 6207 0304

Department of TreasuryGPO Box 158Canberra ACT 2601http://www.treasury.act.gov.au/�ndex.shtml

Publicationshttp://www.treasury.act.gov.au/about/publ�cat�ons.shtml

ACT Government websitehttp://www.act.gov.au/

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Ch�ef Execut�ve Rev�ew

The Organ�sat�onTreasury prov�des strateg�c taxat�on, financ�al and econom�c pol�cy adv�ce and serv�ces to the ACT Government w�th the a�m of �mprov�ng the Terr�tory’s financ�al pos�t�on and econom�c management.

Treasury plays a lead�ng role �n promot�ng accountab�l�ty and transparency �n the del�very of serv�ces to the commun�ty and the management of resources.

In add�t�on to �ts trad�t�onal treasury funct�ons, Treasury prov�des a number of key cross-government serv�ces. These �nclude InTACT, the ACT Government’s �n-sourced prov�der of IT �nfrastructure serv�ces, and a range of tender�ng, r�sk management, �nfrastructure procurement and on-l�ne procurement serv�ces prov�ded by ACT Procurement Solut�ons. From February 2007, these two funct�ons, as well as the transact�onal and tact�cal elements of Human Resources and F�nanc�al serv�ces, w�ll form part of a new “Shared Serv�ces” organ�sat�on that w�ll s�t w�th�n the department and prov�de serv�ces on a whole-of-government bas�s.

Overv�ew and H�ghl�ghtsI would l�ke to pay tr�bute to the hard work and profess�onal�sm of Treasury’s staff �n 2005-06. Over the past year, Treasury has successfully completed several s�gn�ficant and challeng�ng projects. Th�s could not have been ach�eved w�thout the ded�cat�on and comm�tment of our staff to Treasury’s m�ss�on, the well-be�ng of the ACT commun�ty, and the future growth and development of the Terr�tory.

Treasury managed a s�gn�ficant work program dur�ng 2005-06 to record a number of �mportant ach�evements.

In prov�d�ng analyt�cal, mon�tor�ng and report�ng serv�ces on financ�al performance to the Government, key ach�evements �ncluded:

• the 2004-05 Terr�tory Annual F�nanc�al Statements released �n October 2005;

• the 2005-06 Budget M�d-Year Rev�ew released �n February 2006; and

• the 2006-07 Budget del�vered on 6 June 2006.

The 2006-07 Budget was presented on a Government F�nance Stat�st�cs (GFS) bas�s. The GFS system �s used by all other Austral�an Governments and prov�des an �mproved framework for evaluat�ng the econom�c susta�nab�l�ty of the ACT budget.

The 2006-07 Budget also �ncluded a far-reach�ng program of structural changes to place the ACT budget on a long-term susta�nable foundat�on. The preparat�on of the 2006-07 Budget was a far more complex undertak�ng than usual, part�cularly as �t �nvolved the real�gnment of departmental respons�b�l�t�es and accounts. Th�s �nvolved a cons�derable workload for officers �n Treasury’s F�nance and Budget D�v�s�on, work�ng closely w�th finance officers �n other departments and agenc�es.

The major structural changes del�vered �n the 2006-07 Budget were �nformed by the Strateg�c and Funct�onal Rev�ew of the ACT Publ�c Sector and Serv�ces, comm�ss�oned by the Execut�ve �n November 2005. Treasury made a s�gn�ficant contr�but�on to the Rev�ew, host�ng and prov�d�ng the core of the secretar�at for the Rev�ew. The Rev�ew’s report was presented to the Execut�ve �n Apr�l 2006.

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The Financial Management Amendment Act 2005 (FMA)was tabled and passed dur�ng the Spr�ng 2005 s�tt�ng per�od to:

• standard�se and �mprove governance arrangements for Terr�tory author�t�es;

• �ntroduce the ab�l�ty to appropr�ate d�rectly to Terr�tory author�t�es and Terr�tory Owned Corporat�ons;

• support changes to the performance management framework �mplemented �n the 2005-06 Budget; and

• fac�l�tate access for Terr�tory author�t�es to a cred�t fac�l�ty from the Terr�tory Bank�ng Account.

Dur�ng 2005-06, Treasury �mplemented a number of �mproved financ�al procedures, �nclud�ng rev�s�ng the model financ�al report for 2005-06 to adopt Austral�an equ�valents to Internat�onal F�nanc�al Report�ng Standards. In add�t�on, Terr�tory-spec�fic account�ng pol�c�es were developed to ass�st agenc�es w�th account�ng �ssues �n relat�on to portable and attract�ve �tems, major bushfire replacement projects, and property, plant and equ�pment.

Other �mportant financ�al ach�evements dur�ng 2005-06 �ncluded the restructur�ng of the general government debt portfol�o to �mplement an �nterest rate swaps strategy, prov�d�ng a better spread of r�sk. At the end of the year, borrow�ngs were �n l�ne w�th the establ�shed benchmark targets. The Terr�tory �nvestment portfol�o also out-performed the benchmark �ndex w�th a return of 5.37 per cent (net of fees).

Treasury prov�ded adv�ce on the long-term fund�ng strategy for the defined benefit superannuat�on l�ab�l�t�es of the Terr�tory, w�th cho�ce of fund arrangements completed to enable a 1 July 2006 start date.

In the 2006-07 Budget, the Government announced that the target for fund�ng the Terr�tory’s superannuat�on l�ab�l�t�es would be brought forward from the prev�ous target of 90 per cent fund�ng by 2040, to 100 per cent fund�ng by 2030.

The Superannuat�on Prov�s�on Account �nvestments ach�eved a return of 16.3 per cent (net of fees).

In terms of financ�al management, �n conjunct�on w�th agenc�es, Treasury prov�ded financ�al and econom�c analys�s of a number of projects and pol�cy proposals, �nclud�ng the proposed development of C�ty H�ll. Treasury also prov�ded forecasts for key econom�c var�ables and revenue sources for the 2005-06 M�d Year Rev�ew and the 2006-07 Budget, �ncorporat�ng the results of a rev�sed macroeconom�c forecast�ng model. Treasury prepared the ACT Government’s pr�mary and supplementary annual reports on the �mplementat�on of Nat�onal Compet�t�on Pol�cy to the Nat�onal Compet�t�on Counc�l. Treasury also represented the ACT Government’s v�ews to the Commonwealth Grants Comm�ss�on regard�ng the d�str�but�on of GST grants among the states and terr�tor�es, both for 2006-07 and �nto the future. In add�t�on, Treasury �mplemented rev�sed arrangements for financ�ng and manag�ng the ACT Government veh�cle fleet.

In 2005-06, Treasury developed the follow�ng pol�c�es to manage the Terr�tory’s potent�al exposure to publ�c l�ab�l�ty cla�ms ar�s�ng from deal�ngs between Terr�tory agenc�es and the general publ�c:

• pol�c�es support�ng rev�sed �nsurance Determ�nat�ons under the FMA, under wh�ch all part�es do�ng bus�ness w�th the ACT Government now have a cons�stent expectat�on of object�ve, r�sk- based certa�nty �n relat�on to an appropr�ate level of publ�c l�ab�l�ty �nsurance the Terr�tory expects from them;

• pol�cy proposals and object�ves relat�ng to the Enterpr�se R�sk Management Framework;

• pol�c�es and object�ves developed by the ACT Insurance Author�ty (ACTIA) – these were promulgated across agenc�es w�th the ass�stance of Legal and Insurance Pol�cy Branch; and

• r�sk awareness pol�c�es appl�ed by ACTIA �n offer�ng tra�n�ng to agenc�es.

In 2005-06, Treasury also:

• commenced work w�th agenc�es �n relat�on to the essent�al l�nkages between r�sk management and contract management;

• �ntegrated agency r�sk management act�v�ty w�th the budget and procedural related defences ava�lable to the Government under the Civil Law (Wrongs) Act 2002;

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• ass�sted commun�ty organ�sat�ons and small bus�nesses to obta�n affordable �nsurance through better r�sk management;

• prov�ded legal support for the w�nd�ng up of Totalcare Industr�es Ltd (Totalcare); and

• managed the legal aspects of outstand�ng superannuat�on �ssues for Totalcare and the Austral�an Internat�onal Hotel School.

From 21 Apr�l 2006, Treasury became respons�ble for pol�c�es and overs�ght of Compulsory Th�rd Party Insurance arrangements and Part 10 of the Road Transport Act.

In terms of financ�al pol�cy adv�ce, �n 2005-06 Treasury was scheduled to conduct expend�ture rev�ews of the Department of Educat�on and Tra�n�ng, the Department of D�sab�l�ty, Hous�ng and Commun�ty Serv�ces and the Emergency Serv�ces Author�ty. These rev�ews were subsumed w�th�n the Strateg�c and Funct�onal Rev�ew.

Treasury also prov�ded financ�al pol�cy adv�ce to other agenc�es and the Government on a range of pol�cy �ssues �nclud�ng:

• comm�ss�on�ng a rev�ew of the Home Loan Portfol�o;

• conduct�ng an analys�s of the profile of rec�p�ents of the Home Buyer Concess�on Scheme;

• ass�st�ng ACT Health w�th the renegot�at�on of the ACT/NSW Cross-Border Agreement on Health Serv�ces; and

• progress�ng the development and �mplementat�on of Tr�ple Bottom L�ne/Susta�nab�l�ty report�ng �n the Terr�tory.

A major focus for Treasury �s the management of the Terr�tory’s taxat�on revenue system. The ACT Revenue Office commenced �mplementat�on of the Onl�ne Lodgment and Payment Serv�ce Project to prov�de for the electron�c lodgment of certa�n tax assessments.

Ma�nta�n�ng the �ntegr�ty of the taxat�on system �s a key pr�or�ty for the Revenue Office, wh�ch has a ded�cated un�t to ensure taxpayers comply w�th the�r legal obl�gat�ons. The 2005-06 target of $300,000 revenue per �nspector was sl�ghtly exceeded w�th an ach�evement of $360,078 per �nspector. Th�s was due ma�nly to �nvest�gat�ons �dent�fy�ng undeclared propert�es l�able for land tax. Also, a number of F�rst Home Owner Grants were requested to be repa�d due to the cond�t�ons of the grant not be�ng met by rec�p�ents.

The debt to revenue rat�o was 1.5 per cent compared to the target of 2 per cent. The �mprovement �n debt management by the Revenue Office �s the result of on-go�ng changes �n procedures and pract�ces.

The Revenue Office has �dent�fied the t�mely resolut�on of taxpayer object�ons to the�r tax assessments as an area where �mprovements can be made. In 2005-06, add�t�onal resources were ded�cated to the determ�nat�on of object�ons. Wh�le the complex�ty of many taxpayer object�ons means they w�ll cont�nue to take some t�me to resolve, the Revenue Office �s str�v�ng to reduce the t�me �t takes to final�se the bulk of object�ons.

For cap�tal works, Procurement Solut�ons, on behalf of cl�ent agenc�es, managed a number of major projects, �nclud�ng the complet�on of the des�gn and early ground works for the new ACT pr�son, and the commencement of the construct�on of Gungahl�n Dr�ve Extens�on. Other projects �ncluded:

• the commencement of the refurb�shment of the Canberra Convent�on Centre;

• the construct�on of Canberra Glassworks; and

• the des�gn of Harr�son School.

Overall, Procurement Solut�ons del�vered construct�on act�v�t�es cost�ng $124 m�ll�on (the major component of the whole-of-government cap�tal works program). A total of 422 tenders were called on behalf of ACT Government agenc�es, w�th 443 contracts be�ng �ssued dur�ng 2005-06.

In relat�on to �nformat�on and commun�cat�on technology (ICT), InTACT managed a number of �mportant �n�t�at�ves dur�ng 2005-06, �nclud�ng:

• complet�ng the pr�vate opt�cal fibre data network;

• �mplement�ng Project unITy to aggregate the Terr�tory’s ICT serv�ces;


• the techn�cal �mplementat�on of Chr�s21, the new payroll system for the ACT Government;

• roll�ng out the SPAM filter to substant�ally reduce ema�l spam traffic across the ACT Government; and

• �mplement�ng an ACT Government web s�te content management and host�ng system for use by all ACT Government agenc�es, and the m�grat�on of over 20 s�tes to the new env�ronment.

Mr Ted Qu�nlan, MLA, res�gned as Treasurer from 21 March 2006. Mr Jon Stanhope, MLA, acted as Treasurer from 22 March 2006. Mr Stanhope was appo�nted Treasurer on 20 Apr�l 2006 under ACT (Self-Government) M�n�ster�al Appo�ntments Not�ce 2006 (No 1).

Also on 20 Apr�l 2006 under Adm�n�strat�ve Arrangements 2006 (No 1), the report�ng l�ne for ACTTAB and rac�ng and gam�ng changed from the M�n�ster for Econom�c Development to the Treasurer pend�ng the abol�t�on of the Department of Econom�c Development on 1 July 2006.

Under Adm�n�strat�ve Arrangements 2006 (No 2) of 16 June 2006, that report�ng l�ne to the Treasurer was cont�nued, w�th portfol�o respons�b�l�ty for ACTTAB and rac�ng and gam�ng mov�ng to Treasury on 1 July 2006.

OutlookTreasury w�ll aga�n play a central role �n ass�st�ng the Government to del�ver �ts agenda �n 2006-07. A s�gn�ficant pr�or�ty w�ll be to �mplement the far-reach�ng measures stemm�ng from the 2006-07 Budget. Together w�th the Ch�ef M�n�ster’s Department, Treasury w�ll mon�tor the �mplementat�on of budget measures by departments and agenc�es across the ACT publ�c serv�ce.

In add�t�on and, most �mportantly, Treasury has been charged w�th pr�mary respons�b�l�ty for �mplement�ng several spec�fic measures, �nclud�ng:

• the �mplementat�on of a strengthened Terr�tory cash management framework, �nclud�ng more effect�ve central management of the Terr�tory’s cash assets;

• a range of revenue measures, �nclud�ng the �mplementat�on of a new fire and emergency serv�ces levy and a new fee for ut�l�ty compan�es to occupy unleased Terr�tory land for the�r �nfrastructure (cables and p�pel�nes);

• the �ntroduct�on of new superannuat�on arrangements, br�ng�ng the ACT publ�c sector �n l�ne w�th other state and terr�tory governments;

• the development of �mproved whole-of-government cap�tal budget�ng and asset management processes;

• undertak�ng a scop�ng study to determ�ne the most appropr�ate sale process for Rhod�um Asset Solut�ons, �n conjunct�on w�th the Rhod�um Board; and

• the strengthen�ng of Treasury’s budget and financ�al pol�cy adv�s�ng capac�ty.

A very s�gn�ficant pr�or�ty for Treasury w�ll be the �mplementat�on of a new shared serv�ces centre for the ACT Publ�c Serv�ce.

The Shared Serv�ces Centre w�ll become fully operat�onal from 1 February 2007. It w�ll br�ng together common corporate serv�ce funct�ons �nto one central area w�th�n the publ�c serv�ce, �nclud�ng human resource management, finance, �nformat�on technology and commun�cat�ons, procurement, records management, and publ�sh�ng.

The Shared Serv�ces Centre w�ll �ncorporate InTACT and Procurement Solut�ons and w�ll operate on a fee for serv�ce bas�s.

The new Shared Serv�ces Centre w�ll form part of the Department of Treasury. However, �t �s cr�t�cal that the Shared Serv�ces Centre �s focussed on the needs of �ts cl�ent departments and agenc�es, and operates w�th�n a genu�ne shared respons�b�l�ty model. In recogn�t�on of th�s, the Shared Serv�ces Centre w�ll be gu�ded by a board compr�s�ng all departmental Ch�ef Execut�ves, and cha�red by the Ch�ef Execut�ve of the Ch�ef M�n�ster’s Department.


From w�th�n the Shared Serv�ces Centre, both InTACT and Procurement Solut�ons have several �mportant object�ves �n 2006-07:

• InTACT w�ll assume respons�b�l�ty for the prov�s�on of IT serv�ces �n the Department of Educat�on and Tra�n�ng and the Canberra Inst�tute of Technology, �nclud�ng the prov�s�on of IT serv�ces �n schools. InTACT w�ll also be upgrad�ng systems and processes �n a number of areas, w�th a key pr�or�ty be�ng the �mplementat�on of an upgraded personal computer operat�ng system (M�crosoft XP) across departments and agenc�es.

• Procurement Solut�ons w�ll focus on complet�ng the consol�dat�on of procurement funct�ons and resources across the ACT Government, bu�ld�ng on the work undertaken �n 2005-06. Procurement Solut�ons w�ll also have a major role to play �n ass�st�ng agenc�es to ach�eve s�gn�ficant sav�ngs �n the procurement of goods and serv�ces. Th�s w�ll be ach�eved �n a number of ways, �nclud�ng through the greater aggregat�on of procurements and more strateg�c approaches to markets. In add�t�on, Procurement Solut�ons w�ll work to further �mprove procurement processes to reduce costs for government agenc�es and the costs to the pr�vate sector of do�ng bus�ness w�th the ACT Government. A rev�ew of the Government Procurement Act 2001 w�ll also be completed �n 2006-07, and Procurement Solut�ons w�ll �mplement any government dec�s�ons ar�s�ng from the rev�ew.

In 2006-07, Treasury w�ll be respons�ble for the collect�on of around $750 m�ll�on �n taxat�on revenue. Treasury’s Revenue Management D�v�s�on w�ll be seek�ng to further �mprove �ts systems and processes to promote effic�ency and �ntegr�ty �n the adm�n�strat�on and collect�on of ACT taxes.

Over the com�ng year, Revenue Management D�v�s�on w�ll work towards develop�ng a new system to allow for the electron�c assessment and payment of many ACT taxes. The �ntroduct�on of new electron�c assessment and collect�on systems w�ll g�ve taxpayers access to more effic�ent and conven�ent serv�ces, and allow the ACT Revenue Office shopfront to be closed later �n the year.

Commonwealth-State financ�al relat�ons w�ll rema�n an �mportant pr�or�ty for Treasury �n 2006-07. The Commonwealth Grants Comm�ss�on �s conduct�ng a major five year rev�ew of the arrangements for d�str�but�ng GST grants between the states and terr�tor�es, and th�s w�ll cont�nue to requ�re s�gn�ficant �nput from Treasury to ensure that the ACT’s �nterests are properly represented. In add�t�on, the Counc�l of Austral�an Governments has recently comm�tted to an amb�t�ous Nat�onal Reform Agenda (NRA) across a w�de range of government funct�ons. Treasury departments �n all jur�sd�ct�ons, �nclud�ng the ACT, are expected to be heav�ly �nvolved �n the development of the NRA.

In 2006-07, Treasury w�ll progress the ACT Econom�cs and F�nance Graduate Program to attract h�gh qual�ty graduates to the ACT Government. Treasury sees the recru�tment and development of graduates as a cr�t�cal element of �ts overall workforce strategy, ensur�ng that the department ma�nta�ns a h�ghly sk�lled workforce �nto the future.

Dr Paul Gr�mes Under Treasurer


Output 1.1 – Econom�c Management

Refer 2005-06 Budget Paper 4, page 102

DescriptionDevelops and pursues �n�t�at�ves to ensure the econom�c �nterests of the ACT and �ts res�dents are protected and max�m�sed through prov�d�ng adv�ce on econom�c and regulatory reform and evaluat�ng major projects, fac�l�tates appropr�ate �ntergovernmental financ�al relat�ons and prov�des commun�ty �nsurance support. Also overs�ghts the Terr�tory’s transact�onal bank�ng arrangements, the motor veh�cle financ�ng fac�l�ty, and manages the Terr�tory Bank�ng Account.

Key Achievements• In conjunct�on w�th agenc�es, prov�ded financ�al and econom�c analys�s of a number of projects and pol�cy proposals �nclud�ng the proposed development of C�ty H�ll.

• Prov�ded forecasts for key econom�c var�ables and revenue heads for the 2005-06 M�d-Year Rev�ew and the 2006-07 Budget, �ncorporat�ng the results of a rev�sed macroeconom�c forecast�ng model.

• Produced the ACT Government’s pr�mary and supplementary annual reports on the �mplementat�on of Nat�onal Compet�t�on Pol�cy (NCP) to the Nat�onal Compet�t�on Counc�l.

• Part�c�pated �n a number of exerc�ses assoc�ated w�th the d�str�but�on of GST grants among the states and terr�tor�es, both for 2006-07 and �nto the future.

• Implemented rev�sed arrangements for financ�ng and manag�ng the ACT Government veh�cle fleet.

OrganisationAs at 30 June 2006, Output 1.1, Econom�c Management compr�sed the Econom�cs Branch, Commonwealth-State F�nances Un�t, Legal and Insurance Pol�cy Branch, and Central F�nanc�ng Un�t, all of wh�ch are located �n the Investment and Econom�cs D�v�s�on.

Economics BranchThe Econom�cs Branch compr�ses three un�ts: Macroeconom�cs and Budget Forecast�ng, Major Projects and Pol�cy Analys�s, and M�croeconom�c Reform. The Branch �s Treasury’s ch�ef source of econom�c analys�s and adv�ce and deals w�th �ssues such as effic�ency, publ�c finances and econom�c development, together w�th prov�d�ng adv�ce on commun�ty �ssues, �nclud�ng soc�al and env�ronmental well-be�ng.

In 2005-06 the Branch:

• prepared econom�c and revenue forecasts for the ACT Budget and M�d-Year rev�ew;

• mon�tored and reported on the state of the ACT economy;

• prov�ded financ�al and econom�c analys�s of pol�cy proposals, �nclud�ng major cap�tal works;

• ass�sted agenc�es to �mprove the qual�ty of financ�al and econom�c analys�s �n reports, subm�ss�ons and other documents;

Analys�s of Agency Performance


• mon�tored ass�stance to �ndustry and assessed proposals for financ�al ass�stance under the ACT Bus�ness Incent�ve Fund, �n compl�ance w�th the Interstate Investment Cooperat�on Agreement;

• offered comments on the regulatory �mpact of pol�cy proposals and ass�stance �n preparat�on of Regulatory Impact Statements (RIS);

• completed a ser�es of sem�nars across the ACT Government on the preparat�on of RIS statements;

• represented the ACT on the Counc�l of Austral�an Governments (COAG) compet�t�on and regulatory reform work�ng groups;

• prov�ded adv�ce to government on compet�t�on and regulatory matters, part�cularly �n relat�on to energy and water markets; and

• establ�shed an econom�cs and finance graduate recru�tment stream w�th�n the ma�n ACT Government program.

Commonwealth-State Finance UnitThe Commonwealth-State F�nances Un�t �s respons�ble for oversee�ng the day-to-day operat�ons of the ACT Government’s part�c�pat�on �n Commonwealth-State financ�al arrangements, w�th Austral�an Government fund�ng account�ng for approx�mately 42 per cent of the ACT’s General Government Sector revenues �n 2005-06.

In 2005-06 the Un�t:

• prov�ded adv�ce on Commonwealth-State �ssues assoc�ated w�th the financ�ng of the ACT �n the context of Canberra as the nat�onal cap�tal and seat of the Austral�an Government;

• overs�ghted the ACT’s part�c�pat�on �n Intergovernmental Agreement on the Reform of Commonwealth State Financial Relations (IGA);

• managed the ACT’s part�c�pat�on �n the del�berat�ons of the Commonweath Grants Comm�ss�on (CGC), wh�ch �s respons�ble for recommend�ng the States’ and Terr�tor�es’ annual shares of the GST;

• prov�ded pol�cy adv�ce and mon�tored the Austral�an Tax Office’s (ATO) adm�n�strat�on of the GST, through the GST Adm�n�strat�on Sub-Comm�ttee (GSTAS); and

• part�c�pated �n var�ous nat�onal �ntergovernmental forums and work�ng part�es and overs�ghted other Commonwealth grant fund�ng arrangements, �nclud�ng Spec�fic Purpose Payments (SPPs).

Legal and Insurance Policy BranchThe Legal and Insurance Pol�cy Branch �s respons�ble for formulat�ng the Government’s pol�cy on broader commun�ty �nsurance related matters.

In 2005-06 the Branch:

• developed pol�c�es to manage the Terr�tory’s potent�al exposure to publ�c l�ab�l�ty cla�ms ar�s�ng from deal�ngs between Terr�tory agenc�es and the general publ�c;

• ass�sted commun�ty organ�sat�ons and small bus�nesses to obta�n affordable �nsurance through better r�sk management; and

• prov�ded general �nternal legal support to Treasury, for example, �n relat�on to the w�nd�ng up of Totalcare Industr�es Ltd (Totalcare) and �n manag�ng legal aspects of outstand�ng superannuat�on �ssues for Totalcare and the Austral�an Internat�onal Hotel School.

From 21 Apr�l 2006, the Legal and Insurance Pol�cy Branch assumed respons�b�l�ty for pol�cy formulat�on and overs�ght�ng Compulsory Th�rd Party Insurance and Part 10 of the Road Transport Act.

Central Financing UnitThe Central F�nanc�ng Un�t �s respons�ble for manag�ng the borrow�ng and �nvestments of the General Government sector, manag�ng the financ�ng and fleet management arrangements for the Terr�tory’s veh�cle fleet, and manag�ng whole-of-government transact�onal bank�ng arrangements.


Performance Against Accountability IndicatorsAga�nst a target of 120 br�efings on the ACT economy, 119 br�efings were produced �n 2005-06. The est�mated target of one subm�ss�on to the ACT’s cred�t rat�ng agency, Standard and Poor’s, was not met due to a change �n the t�m�ng of the 2006-07 ACT Budget, and subsequent reschedul�ng of the subm�ss�on to the first quarter of 2006-07.

Future DirectionsIn 2006-07 the Investment and Econom�cs D�v�s�on w�ll work towards:

• �mplement�ng the ut�l�t�es land use perm�t arrangements to apply from 1 January 2007;

• manag�ng the ACT’s 2006 and 2007 subm�ss�ons to Standard and Poor’s;

• represent�ng the ACT on the COAG Nat�onal Reform Agenda Work�ng Groups on �nfrastructure regulat�on, best pract�ce regulat�on, and econom�c model�ng;

• progress�ng an ACT Government Econom�cs and F�nance Graduate Program �n consultat�on w�th other ACT Government agenc�es;

• manag�ng the new ACT Government fleet financ�ng arrangements apply�ng from 1 July 2006. Fleet management overs�ght w�ll be prov�ded by Procurement Solut�ons;

• overs�ght�ng the whole-of-government transact�onal bank�ng arrangements;

• part�c�pat�ng �n the annual update of GST d�str�but�on arrangements and the major rev�ew by the CGC of the d�str�but�on arrangements to apply from 2010-11; and

• analys�ng the find�ngs of the rev�ew of the �nterstate d�str�but�on of local road F�nanc�al Ass�stance Grant – the CGC w�ll report �ts find�ngs to the Austral�an Government for cons�derat�on. The outcome �s l�kely to be mater�al for the ACT as current �nd�cat�ons reflect a revenue loss to the Terr�tory.

Further information can be obtained from:

Roger Broughton Execut�ve D�rector (02) 6207 6082 [email protected]

Investment and Econom�cs D�v�s�on

Jason McNamara D�rector (02) 6207 0337 [email protected] Econom�cs Branch

John Purcell Sen�or Manager (02) 6207 0269 [email protected] Commonwealth State F�nances Un�t

Tom McDonald D�rector (02) 6207 0284 [email protected] Legal and Insurance Pol�cy Branch

Patr�ck McAul�ffe Manager (02) 6207 0087 patr�ck.mcaul�[email protected] Central F�nance Un�t

Investment and Economics Division http://www.treasury.act.gov.au/fig.shtml

Economic Analysis http://www.treasury.act.gov.au/snapshot/�ndex.shtml

Commonwealth State Finances http://www.treasury.act.gov.au/grants_comm�ss�on/grants.html

Risk Advisory http://www.�nsurancer�skadv�ce.act.gov.au/

Risk Guide http://www.treasury.act.gov.au/r�sktra�n/�ndex.html

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Output 1.2 – F�nanc�al Management

Refer 2004-05 Budget Paper 4 page 92

DescriptionProv�s�on of analys�s, mon�tor�ng and report�ng on financ�al performance to ass�st the Government to ach�eve �ts preferred outcomes.

Key Achievements• 2004-05 Terr�tory Annual F�nanc�al Statements released �n October 2005.

• 2005-06 Budget M�d-Year Rev�ew released �n February 2006.

• 2006-07 Budget del�vered on 6 June 2006.

OrganisationTh�s output relates to the F�nance and Budget D�v�s�on and the Pol�cy Coord�nat�on and Development D�v�s�on.

The F�nance and Budget D�v�s�on (FABD) �s respons�ble for adv�s�ng the Government and agenc�es on the development of the Terr�tory’s budget, adv�s�ng on financ�al �ssues relat�ng to agenc�es and the Terr�tory, and account�ng pol�c�es and financ�al frameworks.

FABD compr�ses three branches: Account�ng, Budget Management and Analys�s, and Budget Strategy and Report�ng.

The Account�ng Branch �s respons�ble for �mprov�ng the Terr�tory’s financ�al management framework and prov�d�ng account�ng expert�se and strateg�c financ�al adv�ce. The Branch also has respons�b�l�ty for undertak�ng s�gn�ficant amendments to the FMA, prov�d�ng financ�al tra�n�ng to agenc�es, and �ssu�ng sources of relevant financ�al �nstruct�ons for the whole-of-government.

The Budget Management and Analys�s Branch �s respons�ble for ass�st�ng �n the development of the Terr�tory’s annual budget, mon�tor�ng, analys�ng and report�ng to the Government and other stakeholders on the financ�al pos�t�on of a broad range of Government agenc�es and bus�nesses, and adv�s�ng Government and agenc�es on financ�al management, resource allocat�on, and budget development �ssues.

The Budget Strategy and Report�ng Branch �s respons�ble for prov�d�ng strateg�c adv�ce on the Government’s financ�al pos�t�on, the coord�nat�on and development of the Government’s budget, and the consol�dat�on of budget financ�al statements and financ�al outcome report�ng. The Branch also prov�des per�od�c report�ng to the Austral�an Bureau of Stat�st�cs (ABS) and the CGC on behalf of the Government. The Branch d�str�butes Treasury memoranda and �s respons�ble for the adm�n�strat�on of the FMA. The Branch also prov�des pol�cy adv�ce about governance arrangements for those government bus�nesses for wh�ch Treasury has d�rect portfol�o respons�b�l�ty.

The Pol�cy Coord�nat�on and Development D�v�s�on �s respons�ble for coord�nat�ng major pol�cy development w�th�n Treasury and adv�s�ng the Government �n respect of s�gn�ficant long-term financ�al �ssues and r�sks l�kely to �mpact on the Terr�tory’s budget. The D�v�s�on prov�ded secretar�at serv�ces for the Strateg�c and Funct�onal Rev�ew of the ACT Publ�c Sector and Serv�ces comm�ss�oned by the Execut�ve �n November 2005.

The D�v�s�on �s also respons�ble for the development of a tr�ple bottom l�ne/susta�nab�l�ty assessment framework for adopt�on by government agenc�es.

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Performance Against Accountability Indicators

Preparation and Delivery of the ACT Budget

The 2006-07 Budget was del�vered on 6 June 2006 and was debated �n the Leg�slat�ve Assembly �n August 2006. The Government F�nanc�al Stat�st�c Net Operat�ng Balance �s budgeted to be -$80.3 m�ll�on for 2006-07, then stead�ly �mprov�ng �n the forward years to $67.7 m�ll�on �n 2009-10.

The 2006-07 Budget �ncorporates a new cap�tal works program of $272.2 m�ll�on, and prov�des fund�ng �n 2006-07 for new works and work �n progress of $337 m�ll�on.

The 2006-07 Budget was presented on a Government F�nance Stat�st�cs (GFS) bas�s. The GFS system �s used by all other Austral�an Governments and prov�des an �mproved framework for evaluat�ng the econom�c susta�nab�l�ty of the ACT budget.

Whole of Government Consolidated Finance Report, Management Reports and Capital Works

Quarterly Terr�tory consol�dated financ�al reports and the Annual Terr�tory F�nanc�al Statements were prov�ded to the Leg�slat�ve Assembly �n l�ne w�th statutory t�meframes. The quarterly reports conta�ned a deta�led analys�s of the Terr�tory’s financ�al pos�t�on.

External Government Reporting

The Terr�tory’s external financ�al report�ng requ�rements to the ABS and CGC were met, fulfill�ng the Terr�tory’s obl�gat�ons under the Un�form Presentat�on Framework (UPF) Agreement.

Expenditure Reviews and Strategic and Functional Review

The Pol�cy Coord�nat�on and Development D�v�s�on �s respons�ble for expend�ture rev�ews of agenc�es. There were three agenc�es scheduled for exam�nat�on by the Expend�ture Rev�ew Comm�ttee �n 2005-06: the Department of Educat�on and Tra�n�ng, the Department of D�sab�l�ty, Hous�ng and Commun�ty Serv�ces, and the Emergency Serv�ces Author�ty.

These rev�ews were subsequently subsumed w�th�n the Strateg�c and Funct�onal Rev�ew.

The Manag�ng D�rector of ACTEW Corporat�on, M�chael Costello, headed the Rev�ew. Mr Costello was ass�sted by former Austral�an Treasury officer Greg Sm�th, the Adjunct Professor of Econom�cs and Soc�al Pol�cy at the Austral�an Cathol�c Un�vers�ty.

The Terms of Reference for the Rev�ew were to:

• rev�ew the outlook for the ACT budget and �dent�fy the major med�um term fiscal r�sks;

• undertake a h�gh level benchmark�ng of government expend�ture �n the ACT relat�ve to other jur�sd�ct�ons �n Austral�a, draw�ng on ava�lable data (�nclud�ng data publ�shed by the CGC and the Steer�ng Comm�ttee for the Rev�ew of Government Serv�ce Prov�s�on);

• cons�der all major areas of government expend�ture and �dent�fy programs that could be del�vered more effic�ently or could be scaled back to more effect�vely meet whole-of-government object�ves;

• �dent�fy opt�ons to �mprove effic�ency through more effect�ve structures for government operat�ons;

• make recommendat�ons on spec�fic opt�ons for reduc�ng expend�tures or �ncreas�ng non-taxat�on revenues; and

• �nvest�gate and report on opt�ons �n relat�on to taxat�on revenue.

The Rev�ew Report was presented to the Execut�ve �n Apr�l 2006.


Policy Advice

The Pol�cy Coord�nat�on and Development D�v�s�on also prov�ded pol�cy adv�ce to other agenc�es and the Government on a range of pol�cy �ssues �nclud�ng:

Housing

• comm�ss�on�ng a rev�ew of the Home Loan Portfol�o; and

• conduct�ng an analys�s of the profile of rec�p�ents of the Home Buyer Concess�on Scheme, wh�ch prov�des stamp duty concess�ons on property purchases, pr�mar�ly to first home-buyers.

Health

• ass�st�ng ACT Health w�th the renegot�at�on of the ACT/NSW Cross-Border Agreement on Health Serv�ces. Th�s agreement descr�bes the methods used for both the ACT and NSW to compensate each other for the use of local health serv�ces by res�dents of the other jur�sd�ct�on. The work �nvolved prov�d�ng quant�tat�ve analys�s on the r�sks to the ACT under var�ous compensat�on opt�ons prov�ded by NSW; and

Triple Bottom Line

• progress�ng the development and �mplementat�on of Tr�ple Bottom L�ne/Susta�nab�l�ty report�ng �n the Terr�tory, w�th a Tr�ple Bottom L�ne Assessment Framework d�scuss�on paper developed for ACT Government agenc�es.

Other Issues

Government Business Enterprise Oversight and Governance Implementation of new governance arrangements for statutory authoritiesA comprehens�ve rev�ew of the governance arrangements for prescr�bed statutory author�t�es �n 2004-05 resulted �n s�gn�ficant changes to the FMA, wh�ch were passed �n the Leg�slat�ve Assembly on 18 October 2005. New Parts 8 and 9 of the FMA prov�de a standard�sed governance and accountab�l�ty framework for prescr�bed statutory author�t�es, replac�ng var�ous outdated and contrast�ng prov�s�ons prev�ously conta�ned �n the enabl�ng leg�slat�on of each statutory author�ty.

Sale of the Australian International Hotel SchoolIn Apr�l 2005, a project management team was establ�shed to negot�ate, on behalf of the Terr�tory, the proposed acqu�s�t�on of the Austral�an Internat�onal Hotel School by the Blue Mounta�ns Internat�onal Hotel Management School (BMHS). The sale was cond�t�onal upon the BMHS be�ng accred�ted to del�ver the degree course to ex�st�ng students and the repeal of the Hotel School Act 1996. BMHS ga�ned accred�tat�on effect�ve from 3 August 2005, and the Hotel School Act 1996 was repealed on 31 October 2005 to co�nc�de w�th the transfer of ownersh�p to the BMHS. Under the terms of the sale, the Austral�an Internat�onal Hotel School name w�ll be reta�ned and the school w�ll cont�nue to operate at the Hotel Kurrajong under a long term sublease.

ACT Financial FrameworkThe Financial Management Amendment Act 2005 was tabled and passed dur�ng the Spr�ng 2005 s�tt�ng per�od. The amendments:

• standard�se and �mprove governance arrangements for Terr�tory author�t�es;

• �ntroduce the ab�l�ty to appropr�ate d�rectly to Terr�tory author�t�es and Terr�tory Owned Corporat�ons (TOCs);

• support changes to the performance management framework �mplemented �n the 2005-06 Budget; and

• fac�l�tate Terr�tory author�t�es’ access to a cred�t fac�l�ty from the Terr�tory Bank�ng Account.


Improved Financial Procedures

Two s�gn�ficant �ssues were progressed �n 2005-06:

• The Model F�nanc�al Report for 2005-06 was rev�sed s�gn�ficantly, largely to address changes assoc�ated w�th the adopt�on of Austral�an equ�valents to Internat�onal F�nanc�al Report�ng Standards (AIFRS); and

• ACT-spec�fic account�ng pol�c�es were developed to ass�st agenc�es w�th account�ng �ssues �n relat�on to portable and attract�ve �tems, major bushfire replacement projects, and property, plant and equ�pment.

Provision of Financial Management Training

Treasury prov�ded the follow�ng financ�al tra�n�ng modules dur�ng 2005-06:

• Young Women’s Chr�st�an Assoc�at�on (YWCA) Women as Dec�s�on Makers;

• Tax Managers Forum Tra�n�ng;

• Budget Management for Program Managers;

• FMA – Recent F�nanc�al Framework Amendments; and

• Model F�nanc�al Report and Management D�scuss�on and Analys�s Update.

Future DirectionsIn 2006-07, the F�nance and Budget D�v�s�on and the Pol�cy Coord�nat�on and Development D�v�s�on w�ll work towards:

• �mplement�ng the Government’s new cap�tal plann�ng and development process announced �n the 2006-07 Budget;

• undertak�ng the scop�ng study to exam�ne the means by wh�ch Rhod�um Asset Solut�ons w�ll be sold;

• mon�tor�ng, rev�ew�ng and assess�ng the �mplementat�on of structural reforms to Government departments and agenc�es announced �n the 2006-07 Budget;

• amend�ng the FMA to address changes to the Terr�tory cash management framework �mplemented �n the 2006-07 Budget;

• �ssu�ng a handbook stat�ng the Terr�tory’s rev�sed financ�al framework, and prov�d�ng assoc�ated tra�n�ng to agenc�es;

• expand�ng the range of ACT-spec�fic account�ng pol�c�es developed to ass�st agenc�es w�th account�ng �ssues; and

• �mplement�ng a tr�ple bottom l�ne/susta�nab�l�ty assessment framework for the ACT Government.

Further information can be obtained from:Megan Sm�th�es Execut�ve D�rector (02) 6207 0225 megan.sm�th�[email protected] F�nance & Budget D�v�s�on

Ne�l Bulless D�rector (02) 6207 0264 ne�[email protected] Budget Management & Analys�s Branch

K�rsten Thompson D�rector (02) 6207 0176 k�[email protected] Budget Strategy & Report�ng Branch

L�sa Holmes A/g D�rector (02) 6207 5760 l�[email protected] Account�ng Branch


Khal�d Ahmed Execut�ve D�rector (02) 6207 0228 khal�[email protected] Pol�cy Coord�nat�on & Development D�v�s�on

Stephen M�ners D�rector (02) 6207 5590 stephen.m�[email protected] Pol�cy Coord�nat�on & Development D�v�s�on


Output 1.3 – Revenue Management

Refer 2005-06 Budget Paper 4, page 103 (includes the subsumed report of the Commissioner for ACT Revenue)

DescriptionOpt�m�se tax revenue concurrent w�th ach�ev�ng a s�mple, equ�table and effic�ent tax system, develop pol�cy, and adv�se and ass�st cl�ents to meet the�r obl�gat�ons.

Key Achievements• Developed a D�v�s�onal Strateg�c Plan, wh�ch deta�ls v�s�on, m�ss�on, values and strateg�c d�rect�on for 2006-2010.

• F�nal�sed the �mplementat�on of the Terr�tory Revenue System (TRS) �n July 2005.

• Commenced �mplementat�on of the Onl�ne Lodgment and Payment Serv�ce (OLPS) Project to prov�de for electron�c lodgment of certa�n tax assessments by the end of 2006.

• Started the Property.Gov project, wh�ch w�ll upgrade the Rates and Land Tax System (Commun�ty) w�th a modern M�crosoft SQLServer database system.

• Ceased duty on the acqu�s�t�on of non-real core bus�ness assets and franch�se arrangements (except long-term ones) on and from 1 July 2006.

• Updated the Home Buyer Concess�on Scheme �n July 2005 and January 2006 to reflect property and market fluctuat�ons.

• Introduced a fac�l�ty to enable an appl�cant to lodge and pay for a Cert�ficate of Rates, Land Tax and Other Charges onl�ne.

• Completed new lodgment forms for certa�n transact�ons to ass�st taxpayers to prov�de all the relevant deta�ls at the t�me of lodgment.

• Scanned rates and land tax documents. These documents w�ll eventually be ava�lable on the Integrated Document Management System.

• Cont�nued bushfire and drought rel�ef through wa�vers of rates and land tax for affected property owners.

• Ach�eved through compl�ance act�v�ty �n 2005-06 the �ssue of 366 assessments and the collect�on of $4.4 m�ll�on �n revenue.

• Reduced outstand�ng arrears to 1.5 per cent of total budget revenue; the target was 2 per cent, w�th the 2004-05 result be�ng 1.8 per cent.

OrganisationRevenue Management D�v�s�on (www.revenue.act.gov.au) collects revenue, develops tax pol�cy, and adm�n�sters taxat�on leg�slat�on �n the ACT. The D�v�s�on also adm�n�sters a number of government financ�al ass�stance schemes, �nclud�ng the F�rst Home Owner Grant Scheme and the Home Buyer Concess�on Scheme.

Revenue Management D�v�s�on compr�ses the follow�ng sect�ons:

• Pol�cy and Systems �s respons�ble for pol�cy adv�ce on ACT taxat�on matters, the development and amendment of the Terr�tory’s taxat�on leg�slat�on, and the development and ma�ntenance of IT systems used by the ACT Revenue Office (http://www.revenue.act.gov.au/pol�cy.html).

• Revenue Accounts adm�n�sters Rates, Land Tax, Payroll Tax and other return taxes and ma�nta�ns revenue accounts (http://www.revenue.act.gov.au/rates.html).

• Adv�ce and Assessments �s respons�ble for the operat�on of the Customer Serv�ce Centre and adm�n�sters tax laws and prov�des adv�ce relat�ng to ACT taxes (http://www.revenue.act.gov. au/taxserv.html)


• Compl�ance �s respons�ble for ma�nta�n�ng and enforc�ng compl�ance w�th all taxes adm�n�stered by the ACT Revenue Office (http://www.revenue.act.gov.au/compl�.html)

• F�nance and Recovery prov�des financ�al report�ng, coord�nates budget, manages arrears, and adm�n�sters the Home Loan Portfol�o on behalf of the ACT Comm�ss�oner for Hous�ng (http://www.revenue.act.gov.au/fandr.html).


Compliance revenue per inspector

The 2005-06 target of $300,000 revenue per �nspector was exceeded w�th an ach�evement of $360,078 per �nspector. Th�s was due ma�nly to �nvest�gat�ons �dent�fy�ng undeclared propert�es l�able for land tax. Also, an unexpected number of F�rst Home Owner Grants were requested to be repa�d due to the cond�t�ons of the grant not be�ng met by rec�p�ents.

Debt management - level of outstanding debt

The debt to revenue rat�o was 1.5 per cent compared to the target of 2 per cent. The �mprovement �n debt management �s the result of on-go�ng changes �n procedures and pract�ces.

Future DirectionsIn 2006-07, the Revenue Management D�v�s�on w�ll work towards:

• rev�ew�ng leg�slat�on to protect revenue, to �mplement government dec�s�ons on tax reform, and to make adm�n�strat�ve or compl�ance effic�ency ga�ns for taxpayers and government;

• mak�ng greater use of technology for the prov�s�on of serv�ces, �nclud�ng greater taxpayer access to �nformat�on;

• develop�ng a system to allow for electron�c serv�ce del�very, �nclud�ng electron�c lodgment and payment for many ACT taxes, and the closure of the Revenue Management D�v�s�on shopfront;

• upgrad�ng the Rates and Land Tax System (Commun�ty) w�th a modern M�crosoft SQLServer database system; and

• �ncreas�ng the resources devoted to compl�ance act�v�t�es and deal�ng w�th complex matters.


Graeme Dowell Comm�ss�oner (02) 6207 0010 [email protected] for Revenue, Revenue Management D�v�s�on

Angel Mar�na Manager (02) 6207 0063 angel.mar�[email protected] Revenue Accounts Sect�on

Dav�d Read Manager (02) 6207 0066 dav�[email protected] Adv�ce & Assessments Sect�on

Cheryl Olley Manager (02) 6207 0103 [email protected] Compl�ance Sect�on

Glenn Ba�n Manager (02) 6207 0293 glenn.ba�[email protected] Pol�cy & Systems Sect�on

Phang-Chun L�m Manager (02) 6207 0172 phang-chun.l�[email protected] F�nance & Recovery Sect�on


Output 1.4 – Procurement Support Serv�ces

Refer 2005-06 Budget Paper 4. page 103

DescriptionDevelops procurement pol�cy, manages the buyers and sellers �nformat�on serv�ce (bas�s), on-l�ne procurement serv�ces, bus�ness opportun�t�es, and suppl�er not�ficat�on of tenders and contracts, supports ACT Government purchas�ng officers and the �mplementat�on of construct�on �ndustry reforms, �nclud�ng pre-qual�ficat�on of suppl�ers and prov�des r�sk management serv�ces to ACT Government agenc�es.

Key Achievements• Establ�shed a restructured Procurement Solut�ons w�th the capab�l�ty and capac�ty to del�ver procurement serv�ces to all ACT Government agenc�es and s�gn�ficant sav�ngs to the ACT budget.

• Del�vered construct�on act�v�t�es cost�ng $124 m�ll�on, compr�s�ng the major component of the whole-of-government cap�tal works program.

• Managed on behalf of cl�ent agenc�es, a number of major or s�gn�ficant projects, �nclud�ng complet�on of the des�gn and early ground works for the new ACT Pr�son, and the commencement of the construct�on of the Gungahl�n Dr�ve Extens�on.

• Managed the commencement of procurement serv�ces relat�ng to the refurb�shment of the Canberra Convent�on Centre, the construct�on of Canberra Glassworks, and the des�gn of Harr�son School.

• Managed procurement serv�ces relat�ng to the complet�on of the Mult�cultural Centre under budget and on t�me, the Bushfire Memor�al �n Stromlo Forest Park, Woden Pol�ce Stat�on, K�ppax L�brary, several major upgrades for government schools, and a number of office fit-outs.

• Called a total of 422 tenders on behalf of ACT Government agenc�es, and �ssued 443 contracts dur�ng 2005-06.

OrganisationIn 2005-06 ACT Procurement Solut�ons absorbed funct�ons, staff and resources from across the ACT publ�c sector. Th�s followed the Government’s dec�s�on to consol�date key procurement act�ons for procurements above $20,000 �n Procurement Solut�ons. Th�s supplemented Procurement Solut�ons’ ex�st�ng role and capab�l�t�es, as well as re�nforc�ng �ts role as the Terr�tory’s major source of expert�se on procurement-related �ssues.

Procurement Solut�ons prov�des cap�tal works del�very serv�ces, procurement adv�ce, and tender�ng and contract�ng serv�ces to the major�ty of ACT Government agenc�es. It prov�des secretar�at support to the Government Procurement Board and operates the ACT’s major Approved Procurement Un�t (APU). In accordance w�th the requ�rements of the Government Procurement Act 2001 and assoc�ated statutory �nstruments, the APU cons�ders the vast major�ty of Procurement Plans.

Procurement Solut�ons also manages a range of procurement support systems and serv�ces wh�ch fac�l�tate pr�vate sector �nvolvement �n government contracts. These systems �nclude the bas�s webs�te and a range of pre-qual�ficat�on schemes. Through �ts management of the Central Contracts Reg�ster, Procurement Solut�ons also fac�l�tates publ�c accountab�l�ty and transparency of government contract�ng act�v�t�es.

Infrastructure Procurement Branch

The Branch ass�sted ACT Government agenc�es w�th the procurement of cap�tal works, �nclud�ng preparat�on of relevant documentat�on, obta�n�ng regulatory approvals, conduct of tender�ng processes,


tender evaluat�on, contract format�on and management of project del�very. In add�t�on, agenc�es were also ass�sted to establ�sh contracts for asset ma�ntenance programs and off-budget works. In late 2005 the Branch became respons�ble for ass�st�ng the Department of Urban Serv�ces (now the Department of Terr�tory and Mun�c�pal Serv�ces) �n the del�very of the Gungahl�n Dr�ve Extens�on.

Contracts & Tendering Branch

Th�s group, follow�ng the consol�dat�on of procurement act�v�t�es, adv�sed and ass�sted all ACT Government agenc�es w�th the development of the�r procurement, r�sk management, negot�at�on and tender evaluat�on plans, advert�s�ng requests for tender, tender documentat�on and tender box serv�ces, tender evaluat�ons, and contract documentat�on and execut�on serv�ces. The group also adm�n�stered and further developed the Suppl�er Pre-qual�ficat�on Schemes �n a number of sectors.

Procurement Policy Unit

The Un�t prov�ded secretar�at support to the Government Procurement Board, management of the APU, pol�cy adv�ce to agenc�es and execut�ves, and adm�n�strat�ve support to the Procurement Consultat�ve Comm�ttee. The Un�t was the Terr�tory’s pr�mary part�c�pant �n the act�v�t�es of the Austral�an Procurement and Construct�on Counc�l.

Dur�ng 2005-06, a number of �ndustry forums were held on a range of procurement pol�cy and operat�onal �ssues. Forum part�c�pants �ncluded representat�ves from a w�de range of �ndustry assoc�at�ons, un�ons and firms.

In accordance w�th the requ�rements of the Government Procurement Act 2001, a rev�ew of the operat�ons of the Act commenced �n June 2006. A report on the outcome of the rev�ew w�ll be prov�ded to the Leg�slat�ve Assembly �n late November 2006.

Performance Against Accountability IndicatorsProportion of Government funded annual Capital Works program supported with project procurement services.

Dur�ng 2005-06, Procurement Solut�ons prov�ded project procurement serv�ces to projects equ�valent to 62 per cent of the Government’s Cap�tal Works program. A total of $124 m�ll�on was expended by Procurement Solut�ons on behalf of a w�de range of ACT Government agenc�es on the construct�on of �nfrastructure and other publ�c fac�l�t�es. Th�s amount was 68 per cent of the ACT’s total cap�tal works expend�ture dur�ng 2005-06.

Quality Management Systems Compliance

Dur�ng 2005-06, the compl�ance of Procurement Solut�ons and �ts Qual�ty Management System w�th the requ�rements of �nternat�onal qual�ty standard ISO9001:2000 was re-cert�fied for a further 3 years, subject to per�od�c surve�llance aud�ts. The Qual�ty Management System covers the vast major�ty of Procurement Solut�ons’ act�v�t�es. In early 2006, a category 1 non-conformance was �dent�fied relat�ng to the act�v�t�es of a sub-un�t wh�ch had transferred to Procurement Solut�ons as part of the procurement central�sat�on process. The non-conform�ty arose because the qual�ty aud�tor cons�dered the underly�ng act�v�t�es, wh�ch had transferred to Procurement Solut�ons, were outs�de the scope of �ts ex�st�ng cert�ficat�on relat�ng to construct�on act�v�t�es. Th�s non-conform�ty �s be�ng addressed through documentat�on of relevant pract�ces and procedures and expans�on of the coverage of the Qual�ty System.

Future DirectionsIn 2006-07, ACT Procurement Solut�ons w�ll work towards:

• complet�ng the rev�ew of the Government Procurement Act 2001 and �mplement�ng any Government dec�s�ons ar�s�ng from the rev�ew;

• complet�ng the consol�dat�on of key procurement funct�ons and resources from across the ACT publ�c sector and del�ver�ng h�gh-qual�ty procurement serv�ces to agenc�es;


• support�ng agenc�es �n the del�very of the vast major�ty of the ACT Government’s cap�tal works program, �nclud�ng substant�al progress on del�very of the ACT Pr�son project and the Gungahl�n Dr�ve Extens�on;

• �mprov�ng and further �ntegrat�ng the range of procurement support systems wh�ch are ava�lable to ass�st ACT agenc�es and the bus�ness commun�ty; and

• ass�st�ng agenc�es to ach�eve s�gn�ficant sav�ngs �n the procurement of goods and serv�ces through enhanced aggregat�on of procurements, more strateg�c approaches to markets, and further �mprov�ng procurement processes to reduce Government costs, and the costs to the pr�vate sector of do�ng bus�ness w�th the ACT Government.


John Robertson Execut�ve D�rector (02) 6207 0265 [email protected] Procurement Solut�ons

Robyn Hardy D�rector (02) 6207 5876 [email protected] Procurement Solut�ons

M�ke Berry Manager (02) 6207 5576 m�[email protected] Procurement Solut�ons

Bob Venables Manager (02) 6207 0226 [email protected] Procurement Solut�ons

ACT Contracts Register http://www.contractsreg�ster.act.gov.au/


Output EBT 1 – Central F�nanc�ng Un�t


DescriptionManage the �nvestment and borrow�ng act�v�t�es of the ACT Government.

Key Achievements• The procurement and the appo�ntment of a replacement financ�al debt l�ab�l�ty r�sk management adv�sor and a debt management system prov�der.

• Restructur�ng of the government debt portfol�o to al�gn �t w�th the debt management benchmark by �mplement�ng an �nterest rate swaps strategy.

OrganisationThe Central F�nanc�ng Un�t (CFU) manages the central finances of the Terr�tory through the Terr�tory Bank�ng Account. The Un�t prov�des serv�ces to the Government that �ncludes financ�al asset and l�ab�l�ty management through the establ�shment of �nvestment and borrow�ng pol�c�es and object�ves, and the coord�nat�on of �nvestment and borrow�ng act�v�t�es.

CFU manages the surplus cash balances of the Terr�tory and �nvests funds through external managers w�th�n known cashflow requ�rements, and establ�shes �nvestment pol�c�es. The CFU �s also respons�ble for the adm�n�strat�on of the Terr�tory’s debt portfol�o and the management of the Terr�tory’s debt serv�c�ng l�ab�l�t�es.

The object�ve of the CFU �s to effect�vely manage the cap�tal markets funct�ons through the max�m�sat�on of returns on �nvestments w�th�n relevant r�sk tolerances, the ach�evement of compet�t�ve borrow�ng rates commensurate w�th the Terr�tory’s cred�t rat�ng, and the development of effect�ve financ�al r�sk management strateg�es.

The CFU, through the Terr�tory Bank�ng Account, recogn�ses and manages the Government’s debt l�ab�l�ty and Terr�tory unencumbered cash. Revenues on behalf of the Terr�tory are transferred to the Terr�tory Bank�ng Account, and fortn�ghtly appropr�at�on d�sbursements to agenc�es are made from the Terr�tory Bank�ng Account.


Borrowing Management

At the end of the 2005-06 financ�al year, the Terr�tory’s debt portfol�o was �n l�ne w�th benchmark expectat�ons. Dur�ng the year, the general government debt portfol�o was restructured to al�gn to the benchmark by �mplement�ng an �nterest rate swaps strategy. The debt management result was as follows:

• a mod�fied durat�on of 2.56 years was ach�eved aga�nst the benchmark target of three years (a pol�cy range of ±0.5 years); and

• a float�ng rate debt exposure of 16.15 per cent was ach�eved aga�nst the benchmark of a float�ng rate debt exposure of no more than 30 per cent.

Investment Management

Dur�ng 2005-06, the Terr�tory �nvestment portfol�o out-performed the target benchmark. Investment returns ach�eved (after fees) were as follows:

• Cash Enhanced Fund: an �nvestment return of 5.99 per cent was ach�eved aga�nst a benchmark of 5.76 per cent; and


• F�xed Interest Fund: an �nvestment return of 3.57 per cent was ach�eved aga�nst a benchmark of 3.41 per cent.

Future DirectionsIn 2006-07, the CFU w�ll work towards:

• the ongo�ng management of the Government’s debt portfol�o;

• the ongo�ng management of the General Government Sector’s �nvestment portfol�o; and

• �mplement�ng new �nvestment arrangements apply�ng to agenc�es as a result of new cash management arrangements. These arrangements w�ll requ�re agenc�es’ cash to be ma�nta�ned centrally and d�sbursed on a needs bas�s.

Further Information can be obtained from:

Roger Broughton Execut�ve D�rector (02) 6207 6082 [email protected] Investment & Econom�c D�v�s�on

Patr�ck McAul�ffe Manager (02) 6207 0187 patr�ck.mcaul�[email protected] Central F�nanc�ng Un�t


Output EBT 1 – Superannuat�on Un�t


DescriptionManagement of the Superannuat�on Prov�s�on Account (SPA) and adm�n�strat�on of the superannuat�on arrangements for Members of the Leg�slat�ve Assembly (MLAs).

Key Achievements• Completed a rev�ew �nto the long-term fund�ng strategy for the defined benefit superannuat�on

l�ab�l�t�es of the Terr�tory.

• Completed the tr�enn�al actuar�al rev�ew us�ng salary and membersh�p data as at 30 June 2005.

• Investment portfol�o return out-performed the establ�shed benchmark.

• Establ�shment of cho�ce of fund arrangements to apply from 1 July 2006.

OrganisationThe Superannuat�on Un�t �s respons�ble for manag�ng funds set as�de to meet employer superannuat�on l�ab�l�t�es of the Terr�tory and �ts agenc�es, and for adm�n�ster�ng superannuat�on arrangements for MLAs.

Unt�l 30 June 2006, permanent ACT Government employees are members of the var�ous Commonwealth superannuat�on schemes. The Commonwealth Superannuat�on Scheme (CSS) and the Publ�c Sector Superannuat�on Scheme (PSS) closed to new membersh�p on 30 June 1990 and 30 June 2005 respect�vely. Both these schemes are, at least part�ally, defined benefit schemes. From 1 July 2005, new employees have been prov�ded w�th membersh�p of the PSSap, a fully funded accumulat�on scheme requ�r�ng an employer contr�but�on of 15.4 per cent. From 1 July 2006, fund of cho�ce arrangements are ava�lable to new employees.

The SPA was establ�shed �n 1991 to ass�st the ACT Government �n manag�ng �ts superannuat�on l�ab�l�t�es. The SPA �s not a superannuat�on scheme for ACT Government employees, but an ACT Government account that rece�ves appropr�at�ons and makes payments �n connect�on w�th the ACT Government’s superannuat�on l�ab�l�t�es to the Commonwealth and to MLAs.

The SPA rece�ves appropr�at�ons and contr�but�ons from the ACT Budget and compl�es w�th the Territory Superannuation Provision Protection Act 2000. Dur�ng 2005-2006, cap�tal �nject�ons �nto the SPA amounted to $125 m�ll�on.

The key �nvestment object�ve of the SPA �s to ach�eve a long-term annual rate of return averag�ng five per cent real (net of fees). In conjunct�on w�th planned annual appropr�at�ons, SPA assets are est�mated to ach�eve a long-term object�ve of 100 per cent level of fund�ng of the Terr�tory’s superannuat�on l�ab�l�ty by 2030.

Performance Against Accountability IndicatorsRatio of the investment earnings return divided by the established benchmark:• The �nvestment portfol�o matched the benchmark for the 2005-06 financ�al year, return�ng

16.3 per cent aga�nst an asset-we�ghted benchmark return of 16.3 per cent.

Actuarial revision of Territory superannuation liability:• The tr�enn�al actuar�al rev�ew of the Terr�tory’s superannuat�on l�ab�l�ty us�ng membersh�p data as

at 30 June 2005 was completed. The rev�sed superannuat�on l�ab�l�ty est�mates of th�s rev�ew are conta�ned w�th�n the 2005-06 financ�al year result and the 2006-07 Budget est�mates.

Production of annual member statements for MLAs:• Annual superannuat�on statements were �ssued for all MLAs dur�ng October 2005.


Future DirectionsIn 2006-07 the Superannuation Unit will work towards:

• undertaking an annual actuarial review of the Territory’s defined benefit superannuation liabilities;

• undertaking a strategic investment review and implementing changes to the investment portfolio as required;

• achieving an investment return greater than the established benchmark; and

• achieving an average long-term investment return of five per cent real (net of inflation and fees).


Roger Broughton Execut�ve D�rector (02) 6207 6082 [email protected] Investment and Econom�cs D�v�s�on

Garry Cartwr�ght Manager (02) 6207 0178 garry.cartwr�[email protected] Superannuat�on Un�t


Output 1.1 – Home Loan Portfol�o


DescriptionAdm�n�strat�on of the ACT Home Loan Portfol�o.

Key Achievements• Reduced the number of loans to 446 as at the end of June 2006 (46 less than the Budget target of

492). There were 560 outstand�ng loans at the start of 2005-06.

• Repa�d Commonwealth loans �n accordance w�th the payment schedule.

• Issued b�-annual loan statements to loan borrowers.

• Reduced the total number of loans �n arrears.

OrganisationThe Home Loan Portfol�o �s respons�ble for adm�n�ster�ng home loans granted by the Comm�ss�oner for Hous�ng to ass�st low-�ncome households �n ach�ev�ng home ownersh�p. All ACT Government home-buyer lend�ng ceased �n 1996.

The Portfol�o’s object�ve �s to adm�n�ster the rema�n�ng home loans effect�vely and effic�ently.

Performance Against Output MeasuresIncrease in net assets for the financial yearThe �ncrease �n net assets of $3.4 m�ll�on was h�gher than the Budget est�mate of $2.5 m�ll�on. The �ncrease was due to the net effect of an �ncrease �n the amount of unbudgeted other revenue (because of a downward rev�s�on of prov�s�on�ng for doubtful debts) and the decrease �n market value of long-term �nvestment and bad debt expenses.

Administration Cost per Home LoanThe adm�n�strat�on cost per managed home loan of $889 was h�gher than the Budget est�mate of $816. The �ncrease was due to a h�gher number of loan repayments be�ng processed than expected.

Other IssuesThe level of the Portfol�o’s prov�s�on for doubtful debt �n 2005-06 decreased from $12.5 m�ll�on to $9.4 m�ll�on as a result of the overall reduct�on of outstand�ng loans.

Future DirectionsIn 2006-07, the Home Loan Portfol�o w�ll work towards:

• cont�nu�ng the development of pol�c�es and strateg�es for the effect�ve and effic�ent management of home loans;

• develop�ng effect�ve strateg�es for the reduct�on of outstand�ng arrears; and

• upgrad�ng the IT systems for home loans.


Graeme Dowell D�rector (02) 6207 0010 [email protected] Revenue Management D�v�s�on

Phang-Chun L�m Manager (02) 6207 0172 phang-chun.l�[email protected] F�nance & Recovery Sect�on


Output 1.1 – InTACT


DescriptionInTACT’s object�ve �s to prov�de an �ntegrated �nformat�on and commun�cat�ons technology (ICT) serv�ce to the ACT Publ�c Serv�ce.

InTACT �s a s�ngle shared ICT serv�ce prov�der prov�d�ng a complete range of serv�ces �nclud�ng �nfrastructure, appl�cat�ons support and development, and pol�cy and project serv�ces.

Key Achievements• Complet�on of the pr�vate opt�cal fibre data network.

• Roll-out of telecommun�cat�ons products and serv�ces prov�d�ng a platform for converged vo�ce and data serv�ces.

• Implementat�on of Project unITy wh�ch �s des�gned to amalgamate all ICT serv�ces and staff w�th�n a s�ngle agency, InTACT.

• Re-structur�ng of InTACT to fac�l�tate better customer serv�ces del�very to agenc�es.

• Implementat�on of a new whole-of-government payroll system, Chr�s21, on behalf of the Ch�ef M�n�ster’s Department.

• Takeover of ACT Government payroll serv�ces from CITEC.

• Roll-out of a SPAM filter to substant�ally reduce ema�l spam traffic across the ACT Government.

• Implementat�on and ongo�ng load�ng and enhancement of Marval, InTACT’s new serv�ce desk management tool.

• Establ�shment of an ICT Pol�cy and Plann�ng Sect�on and Pol�cy Rev�ew Group to coord�nate pol�cy development across the ACT Government.

• Implementat�on of an ACT Government web s�te content management and host�ng system and the m�grat�on of over 20 s�tes to the new env�ronment.

• Redevelopment of the Learner L�cence Knowledge Test for the Department of Urban Serv�ces. Th�s project rece�ved the �naugural Austral�an Government e-Government award for excellence.

• S�gn�ficant �ncrease �n the number and type of changes be�ng coord�nated through the change management process to ensure that standard�sed methods and procedures.

OrganisationIn m�d 2005, InTACT commenced Project unITy as a result of a Government dec�s�on to amalgamate all ICT staff �nto one agency, InTACT.

Project unITy was headed by InTACT’s Serv�ce Del�very D�rector and compr�sed a team of approx�mately 15-20 staff who worked w�th each customer agency to:

• �dent�fy and agree all ICT staff �n agenc�es and arrange the�r transfer to InTACT;

• �dent�fy and agree on ICT expend�ture for each agency; and

• negot�ate a Trans�t�on Agreement for the transfer of staff, resources and respons�b�l�t�es to InTACT.

At the conclus�on of Project unITy, approx�mately 120 pos�t�ons/staff had e�ther transferred or were �n the process of transferr�ng to InTACT. As at 30 June 2006, the transfer of staff and respons�b�l�t�es from the Emergency Serv�ces Author�ty rema�ned to be completed.

W�th the complet�on of Project unITy �n September 2005, a new InTACT structure was launched. The new structure emphas�sed InTACT’s new role, w�th embedded staff �n customer agenc�es v�a the creat�on of the Agency Operat�ons Branch. For the first t�me, the structure also stressed the �mportance of the d�fference between ongo�ng operat�ons and future developments through the creat�on of a separate Development and Plann�ng Branch.



Costs within peer organisations’ costs, as benchmarked by an independent organisation

Gartner, a global organ�sat�on prov�d�ng �ndependent technology-related research and adv�ce, conducts an annual benchmark�ng rev�ew of InTACT. The a�ms of the rev�ew are to:

• establ�sh a serv�ce spec�ficat�on and performance benchmark�ng model for the serv�ces prov�ded by InTACT;

• establ�sh benchmark costs/pr�ces for the serv�ces prov�ded by InTACT;

• exam�ne the appropr�ateness of the current charges for serv�ces compared w�th the levels of serv�ces, �n the context of the proposed benchmark�ng model; and

• prov�de year to year analys�s.

The Gartner benchmark�ng report has shown that InTACT has cons�stently been w�th�n 10 per cent of peer organ�sat�ons’ costs �n prev�ous rev�ews. Current �nd�cat�ons suggest that th�s trend �s l�kely to cont�nue �n the future.

E-mail availability across Government during core business hours

InTACT str�ves to ma�nta�n 98 per cent ava�lab�l�ty of ema�l across the ACT Government dur�ng core bus�ness hours. Th�s target has been met dur�ng 2005-2006.

Service requests via the Service Desk responded to within Service Level Agreement timeframes

InTACT cont�nues to respond to serv�ce requests made through the Serv�ce Desk w�th�n agreed serv�ce levels. Dur�ng 2005-2006 Marval, a new serv�ce desk management tool, was �mplemented and a new Internet Protocol (IP) telephony call centre was establ�shed. W�th the add�t�onal d�srupt�ons and tra�n�ng of staff �n these new systems, InTACT has not met the 98 per cent target for respond�ng to serv�ce requests for the year. However, Marval automat�cally logs requests sent v�a ema�l to the serv�ce desk as cases �n the system. Once fully �mplemented, th�s process w�ll �ncrease effic�ency �n respond�ng to serv�ce requests, and �mprove accuracy �n report�ng stat�st�cs �n future years.

Service requests made via the Service Desk resolved within Service Level Agreement timeframes

InTACT seeks to resolve serv�ce requests made through the InTACT Serv�ce Desk w�th�n t�meframes spec�fied �n negot�ated serv�ce levels. Aga�n, w�th the �ntroduct�on of Marval and IP telephony, and the d�srupt�ons result�ng from tra�n�ng staff �n these new systems, InTACT has not met the 98 per cent target for resolv�ng serv�ce requests.

The �mplementat�on of Marval w�ll �ncrease effic�ency �n respond�ng to serv�ce requests and �mprove accuracy �n report�ng stat�st�cs. It w�ll also enable greater report�ng capab�l�t�es by prov�d�ng �nformat�on on the types of calls rece�ved through the serv�ce desk. It w�ll also �mprove InTACT’s performance �n handl�ng these requests. Th�s �ncreased effic�ency and greater access to report�ng �nformat�on w�ll fac�l�tate InTACT meet�ng th�s performance measure �n future years.

Other Issues

Customer projects

Dur�ng 2005-06, Projects Group managed 58 customer projects and 18 �nternal projects. In add�t�on, over 50 smaller less complex act�v�t�es have been managed as Complex Serv�ce Requests. Notable customer projects �nclude:

• �mplementat�on of open source software-based Content Management System for many ACT Government web s�tes; and

• �mplementat�on of web serv�ces arch�tecture for the ACT Plann�ng and Land Author�ty, wh�ch rece�ved a grant from the Commonwealth Government’s Regulat�on Reduct�on Incent�ve Fund to develop IT capab�l�t�es that w�ll ass�st �n reduc�ng ‘red tape’ for small and home-based bus�nesses.


Agenc�es w�ll reta�n respons�b�l�ty for mak�ng dec�s�ons and budget proposals on bus�ness appl�cat�ons and projects and w�ll cont�nue to exerc�se control over bus�ness spec�fic strateg�c plann�ng. The merged ICT serv�ces model w�ll allow agenc�es to focus on core serv�ces del�vered to cl�ents, wh�le all ICT support funct�ons are undertaken by a central�sed and sk�lled serv�ce prov�der.

Software developments and upgrades

InTACT cont�nued to �mprove and enhance the ACT Government network dur�ng 2005-2006 through software development and upgrades. S�gn�ficant undertak�ngs �ncluded:

• �mplementat�on of a patch to extend Dayl�ght Sav�ng, as a result of the Commonwealth Games �n Melbourne;

• rev�ew of the Act�ve D�rectory structure, wh�ch records user �nformat�on and enables access to the ACT Government network and completed data match�ng between Act�ve D�rectory and the ACT Government d�rectory, to ensure cons�stent �nformat�on about ICT users �n the ACT Government; and

• development and populat�on of a Configurat�on Management Database (CMDB) wh�ch tracks relevant deta�ls of all �tems that make up the ACT Government ICT �nfrastructure.

Implementation of ITIL

Dur�ng 2005—2006, InTACT furthered �ts �mplementat�on of the �nformat�on technology �nfrastructure l�brary (ITIL) serv�ce �mprovement program. ITIL prov�des a comprehens�ve and cons�stent set of best pract�ces for IT serv�ce management, promot�ng a qual�ty approach to ach�ev�ng bus�ness effect�veness and effic�ency �n the use of �nformat�on systems.

Installation of uninterrupted power systems

The new IP telephones are powered by the data network, rather than the telephone gr�d. W�th the roll-out of IP telephony across the ACT Government, InTACT has been work�ng to �nstall un�nterrupted power systems (UPS) to ensure that both telephone handsets and the ACT Government network have suffic�ent power protect�on to ma�nta�n commun�cat�ons �n the event of an emergency or s�gn�ficant power fa�lure.

Th�s project �s be�ng undertaken by Central Server Fac�l�ty staff. As at 30 June 2006, 185 UPS had been �nstalled �n s�tes across the ACT Government, w�th an add�t�onal 80 UPS expected to be �nstalled by the end of 2006. The project has come �n under budget and w�th almost tw�ce the number of UPS be�ng �nstalled at less than half the ant�c�pated expend�ture.

Storage Area Network upgrade

A project was �mplemented �n December 2005 to des�gn and del�ver to the ACT Government a new Storage Area Network (SAN), w�th back-up.

The a�ms of the project are to �ncrease the storage capac�ty �n the ACT Government, as well as to �ntroduce a t�ered storage model prov�d�ng the ab�l�ty to arch�ve data and fac�l�tate back-up to d�sk.

The project �s scheduled for complet�on �n September 2006.

SOE XP upgrade

The SOE XP Project upgrades the ex�st�ng W�ndows 2000 based Standard Operat�ng Env�ronment (SOE) for desktops to a more contemporary, secure, rel�able and stable W�ndows XP operat�ng env�ronment. Th�s env�ronment w�ll meet the �mmed�ate and med�um-term bus�ness needs of ACT Government agenc�es. The SOE XP env�ronment w�ll prov�de super�or performance, �ncreased secur�ty, �mproved stab�l�ty, better workflow, and enhanced funct�onal�ty through the �mplementat�on of new tools and appl�cat�ons such as Office 2003.


Staff development

InTACT staff were prov�ded w�th ITIL Essent�als and Pract�t�oner tra�n�ng to ensure cons�stent standards for customer serv�ce del�very across the ent�re organ�sat�on. Two InTACT staff obta�ned ITIL Masters qual�ficat�ons �n 2005-06.

In order to prov�de ongo�ng support and development opportun�t�es for InTACT managers, 18 sen�or staff attended the Centre for Publ�c Sector Management’s “From Management to Leadersh�p” sem�nar. Th�s sem�nar seeks to prov�de an opportun�ty for managers to reflect on the�r leadersh�p style and further develop management sk�lls.

InTACT has cont�nued to use assessment centres to opt�m�se recru�tment and select�on dec�s�ons, and to ensure a best-fit solut�on for key vacanc�es. The cadetsh�p and �ntern program has also cont�nued, w�th two cadets accept�ng permanent pos�t�ons w�th�n InTACT.

InTACT has also selected an onl�ne �nduct�on tool to del�ver a best pract�ce �nduct�on process for new staff to InTACT. The new �nduct�on program w�ll be developed dur�ng 2006.

ICT security

InTACT’s Secur�ty Un�t acqu�red an encrypt�on solut�on for mob�le comput�ng platforms and h�ghly sens�t�ve �nformat�on on the ACT Government network. Further progress was made to redevelop the ACT Government Internet gateway to make �t el�g�ble for accred�tat�on at the ‘protected’ level under the Austral�an Government’s Gateway Cert�ficat�on Gu�de. Work also progressed on the select�on of base-l�n�ng and vulnerab�l�ty assessment tools. These projects progressed more slowly than ant�c�pated, but are scheduled for complet�on by June 2007.

Business continuity and disaster recovery

InTACT has cont�nued �ts focus on bus�ness cont�nu�ty and d�saster recovery (BCDR). Act�v�t�es have been undertaken to ensure that ICT BCDR supports ACT government departments and agenc�es. BCDR �mprovement act�v�t�es that are be�ng evaluated �nclude d�str�buted computer centres, and geo-cluster�ng to fac�l�tate greater rel�ab�l�ty �n the case of system fa�lures. InTACT �s also develop�ng an Operat�ons Centre for out-of-hours support, and BCDR tra�n�ng and plann�ng for ICT Managers.

Future DirectionsIn 2005-06 InTACT w�ll work towards:

• prov�d�ng greater recogn�t�on and support for ICT development act�v�t�es;

• trans�t�on�ng ICT staff from the Department of Educat�on and Tra�n�ng and the Canberra Inst�tute of Technology;

• work�ng to �ntegrate InTACT �nto the w�der Shared Serv�ces organ�sat�on;

• �mplement�ng an onl�ne �nduct�on and learn�ng program for new InTACT staff;

• exam�n�ng opt�ons for better �ntegrat�ng InTACT’s ex�st�ng onl�ne performance management system w�th Chr�s21 and the new onl�ne �nduct�on and learn�ng system;

• complet�ng the SOE XP roll-out across the ACT Government;

• �mplement�ng process �mprovements �n the areas of �nc�dent, problem, change and configurat�on management, to further al�gn processes to prov�de an �ntegrated ICT serv�ce to the ACT Government;

• �ntegrat�ng program management capab�l�t�es across the ACT Government to �mprove management and access to techn�cal resources;

• rat�onal�s�ng cost�ng models and �nvo�c�ng to reflect the new Shared Serv�ces concept;

• �mplement�ng new appl�cat�ons support and project management frameworks;

• establ�sh�ng an ICT Pol�cy Portal as a resource for ACT Government ICT pol�c�es and pol�cy development act�v�t�es; and


• further �mplement�ng proact�ve secur�ty tools to m�n�m�se the vulnerab�l�t�es �nherent �n large and complex ICT networks.


M�chael Ch�snall A/g General Manager (02) 6207 6489 m�chael.ch�[email protected] InTACT

Ron Shaw Manager (02) 6207 6198 [email protected] HR and Corporate Support InTACT


Human R�ghts ActTreasury has taken the steps set out below to meet human r�ghts requ�rements that have appl�ed from 1 July 2004 consequent on enactment of the Human Rights Act 2004 (HRA). The HRA �mposes a duty on all publ�c offic�als to operate w�th�n a human r�ghts framework and to �nterpret leg�slat�on cons�stent w�th the HRA.

• Treasury leg�slat�on pro-formas �nclude adv�ce on meet�ng the requ�rements of and for obta�n�ng a HRA Compat�b�l�ty Statement. The pro-formas note that b�lls must be compat�ble w�th the HRA and be cleared by the B�ll of R�ghts Un�t, Department of Just�ce and Commun�ty Safety (JACS).

• Treasury also br�efs staff on these requ�rements through Leg�slat�on Tra�n�ng Sem�nars. The Execut�ve Un�t prov�des spec�fic ass�stance to departmental �nstructors �n develop�ng leg�slat�on to ensure t�mely l�a�son w�th the B�ll of R�ghts Un�t, JACS. The Execut�ve Un�t also ensures that all proposed leg�slat�on has been assessed for compl�ance w�th the HRA.

• Treasury has completed the aud�t flagged �n last year’s report of �ts ex�st�ng leg�slat�on to �dent�fy HRA �mpl�cat�ons.

There are several observat�ons to be made about the poss�ble effect of the HRA on Treasury. For example, one result of the Terr�tory’s part�c�pat�on �n the Nat�onal Compet�t�on Code �s the ced�ng to the Commonwealth of the ACT’s leg�slat�ve and adm�n�strat�ve jur�sd�ct�on w�th respect to act�v�t�es covered by the Code. The Code (compr�s�ng Part 4 and related prov�s�ons �n the Trade Practices Act 1974 (Cth)) �s appl�ed to the Terr�tory by the ACT Competition Policy Reform Act 1996.

The Compet�t�on Pol�cy Reform Act excludes all Terr�tory laws and courts �n relat�on to the Code, and cedes enforcement of the Code to the Austral�an Compet�t�on and Consumer Comm�ss�on.

These arrangements may bear on the operat�on of the HRA, �nclud�ng whether Commonwealth officers exerc�s�ng �nvest�gat�ve and coerc�ve powers under the Code must comply w�th the HRA �n the performance of them.

In add�t�on, a number of the Terr�tory’s tax laws and subs�d�ary �nstruments ra�se �ssues of compat�b�l�ty w�th the HRA �n prov�d�ng for str�ct l�ab�l�ty offences. These laws and �nstruments apply to taxat�on adm�n�strat�on, dut�es, rates, and the F�rst Home Owner Grant Scheme. However, on balance they are not d�rectly �n confl�ct w�th the HRA as they are cons�dered to meet the requ�rements of proport�onal�ty, access to rev�ew, and equ�ty �n appl�cat�on.

The JACS B�ll of R�ghts Un�t �s separately exam�n�ng the �nspectorate powers prov�ded by a number of Treasury Acts �nsofar as they author�se entry, search and se�zure powers, and power to requ�re the product�on of documents.

S�m�larly, offence prov�s�ons �n the Government Procurement Act 2001 meet the HRA proport�onal�ty test �nsofar as they relate to members of the Board and other persons. Th�s Act �s currently under statutory rev�ew and w�ll accord�ngly be subject to the HRA tests �n the course of be�ng rev�ewed.

Staff members of Procurement Solut�ons attended an �nformat�on sess�on on the Human R�ghts Act dur�ng the year.


Access to Government StrategyIn July 2003, the ACT Government launched �ts Access to ACT Government Strategy. The strategy a�ms to ensure that serv�ces and fac�l�t�es prov�ded by the ACT Government are access�ble to members of the ACT commun�ty who have a d�sab�l�ty. The key object�ves of the strategy are to �dent�fy access �ssues w�th�n each ACT Government agency, and to address these �ssues through a deta�led Act�on Plan that spans a number of years.

In 2004, external consultant West Wood Sp�ce undertook Treasury’s aud�t and subsequent development of the Treasury D�sab�l�ty Access Act�on Plan. The aud�t was completed �n June 2004, w�th the final report prov�ded to Treasury �n July 2004.

Dur�ng 2005-06, Treasury cont�nued to �mplement and rev�ew the Plan as part of the Access to Government Strategy. The Plan �s des�gned to be a l�v�ng document, and �dent�fies a ser�es of r�sks assoc�ated w�th the ongo�ng presence of d�sab�l�ty access barr�ers, as well as control strateg�es for the treatment of each r�sk and suggested �mplementat�on act�ons.

A summary of Treasury’s progress �n �mplement�ng object�ves of the strategy as conta�ned �n the Access to Government Access Act�on Plan �s deta�led below.

Treasury has successfully ach�eved 15 of the 22 act�ons recommended by the 2004 aud�t. They �nclude:

• Rev�s�ng the protocol and procedures fac�l�tat�ng access by people w�th a d�sab�l�ty to tender�ng or procurement �nformat�on sess�ons.

• Rev�s�ng tender processes for contractors to �dent�fy and remove barr�ers to equal�ty of compet�t�on for tenderers who have a d�sab�l�ty.

• Develop�ng a Publ�cat�ons Pol�cy for documents that �ncludes adv�ce on alternat�ve format opt�ons.

• Engag�ng �n new pol�cy development act�v�t�es w�th spec�fic �mpacts on people w�th d�sab�l�t�es.

• Treasury Annual Reports comply w�th the Annual Report requ�rements as prescr�bed �n the Annual Reports (Government Agencies) Act 2004 and through Ch�ef M�n�ster’s Department (CMD) Annual Report gu�del�nes promulgated on a whole-of-government bas�s.

• Treasury �s comm�tted to fac�l�tat�ng the engagement of people w�th d�sab�l�t�es wherever poss�ble, cons�stent w�th the whole-of-government framework to enhance employment opportun�t�es for such people.

• A “D�sab�l�ty Impact Statement” has been cons�dered �nsofar as Treasury �s engaged �n new pol�cy development act�v�t�es w�th spec�fic �mpacts on people w�th d�sab�l�t�es – for example, prov�d�ng duty concess�ons for d�sabled ACT car owners, and owners of cars used to transport a d�sabled person.

• People w�th d�sab�l�t�es are able to access concess�ons under the Duties Act 1999 on the duty payable for the reg�strat�on of a motor veh�cle. Full duty exempt�ons are l�m�ted to persons who e�ther have a TPI card, or who are unable to use publ�c transport (because of the loss of, or loss of use of, a leg or both legs) and requ�re a veh�cle to travel to and from work. An extens�on to th�s exempt�on commenced on 18 May 2006. The cost of mod�ficat�ons to motor veh�cles to accommodate the needs of people w�th a d�sab�l�ty �s now exempt from duty. The exempt�on �s �ntended to be broad and appl�es to a d�sabled owner, or a person who owns a spec�fically mod�fied veh�cle used to transport a person w�th a d�sab�l�ty.

• Accord�ngly, the defin�t�on of ‘d�sabled person’ �n the Dut�es Act has been broadened to g�ve effect to th�s proposal and to make the defin�t�on cons�stent w�th the Commonwealth-State- Terr�tory D�sab�l�ty Agreement. People w�th a d�sab�l�ty, and people who transport a person w�th a d�sab�l�ty, w�ll be el�g�ble for th�s new exempt�on �f they purchase a mod�fied veh�cle or have mod�ficat�ons made as part of the veh�cle purchase agreement. Th�s exempt�on may be cla�med at the t�me duty �s payable (on the appl�cat�on for, and transfer of, motor veh�cle reg�strat�on) at the D�ckson Motor Reg�stry Office (Rego ACT) or at an ACT Government Shopfront.


There are several barr�ers to further �mplementat�on of the Plan, �nclud�ng Phys�cal and Sensory Access act�ons that w�ll not be completed due to phys�cal bu�ld�ng l�m�tat�ons or are not cons�dered to be cost effect�ve at th�s t�me.

The follow�ng s�x phys�cal access �tems are �nvolved:

• Improv�ng external s�gnage to �nd�cate the d�rect�on to Nara Centre and Dame Patt�e Menz�es House entrances.

• Upgrad�ng the fire alarm system to �nclude flash�ng l�ghts �n both Nara Centre and Dame Patt�e Menz�es House.

• Incorporat�ng a desk-he�ght customer serv�ce area �n each serv�ce centre, �nclud�ng appropr�ate secur�ty screen�ng for Dame Patt�e Menz�es House.

• Cons�der�ng aud�tory l�ft s�gnals �n Nara Centre and Dame Patt�e Menz�es House.

• Cons�der�ng door w�dths that are < 850mm.

• Cons�der�ng convert�ng general car park�ng spaces to d�sabled park�ng �n the undercover area at Nara Centre accord�ng to new standards yet to be promulgated (�.e. AS1428.1 and AS2890.6).

As at 30 June 2006, Treasury has a fee-for-serv�ce arrangement w�th Ch�ef M�n�ster’s Department. Accord�ngly, these �tems are the respons�b�l�ty of the Fac�l�t�es Management area w�th�n CMD, and w�ll be cont�nually mon�tored and treatments �mplemented to m�n�m�se r�sk exposure.

Mod�ficat�on of the after hours sw�tch at Nara Centre foyer for better access by people �n wheelcha�rs (cons�stent w�th new standard AS1428 yet to be promulgated) has not been completed to date. Fac�l�t�es Management are currently assess�ng the overall l�ght�ng �n the bu�ld�ng and w�ll cons�der mod�fy�ng the after hours sw�tch as well.

As at 30 June 2006, Treasury �s conduct�ng an analys�s of �ts future accommodat�on opt�ons. An �mportant pr�or�ty �s that any future office accommodat�on has regard to the draft Disability Access to Premises (Buildings) Guidelines promulgated by the Austral�an Bu�ld�ng Construct�on Board �n February 2004, and the draft Disability Standards for Access to Premises (Buildings) promulgated by the Federal Attorney-General �n January 2004.

Treasury per�od�cally rev�ews �ts D�sab�l�ty Access Act�on Plan to update access-related �n�t�at�ves and to set pr�or�t�es for future act�on. The Plan w�ll cont�nue to be �mplemented and d�ssem�nated to staff on a regular ongo�ng bas�s to he�ghten staff awareness of commun�ty access �ssues, as well as to prov�de the commun�ty w�th better serv�ces and understand�ng.

Procurement Solut�ons publ�sh �nformat�on related to tender opportun�t�es and contracts awarded by the Terr�tory, �n add�t�on to a range of other procurement related �nformat�on, on the Buyers’ and Sellers Informat�on Serv�ce (basis) webs�te located at www.bas�s.act.gov.au. Documentat�on ava�lable from the basis webs�te �s formatted to allow access by persons who are s�ght �mpa�red, and �s ava�lable both electron�cally or, �f requested, �n hard copy format.

A number of Procurement Solut�ons staff also attended �nformat�on sess�ons, fac�l�tated by D�sab�l�ty Works Austral�a, to ga�n an understand�ng of how the ACT Government’s d�sab�l�ty employment strategy �mpacts on the respons�b�l�t�es of employees �nvolved �n recru�tment processes.


Commun�ty EngagementTreasury’s pr�mary areas of commun�ty engagement relate pr�nc�pally to �ts revenue management, commun�ty �nsurance support and procurement funct�ons. In relat�on to pol�cy �ssues more broadly, the Strateg�c and Funct�onal Rev�ew sought publ�c �nput through advert�sements �n local and suburban newspapers. Wr�tten subm�ss�ons were also �nv�ted. The Rev�ew rece�ved 25 Subm�ss�ons.

The Strateg�c and Funct�onal Rev�ew also met w�th representat�ves from the commun�ty sector, �ndustry and un�ons.

The Legal and Insurance Pol�cy Branch (L&IP) �s respons�ble for the Treasury’s R�sk Adv�sory webs�te, http://www.�nsurancer�skadv�ce.act.gov.au

Th�s webs�te has now been v�s�ted more that 25,000 t�mes. It cont�nues to be a valuable source of �nsurance and r�sk management expert�se for the Terr�tory. There are �n excess of 1,800 reg�stered users. W�th the FMA Gu�del�nes now �n place, commun�ty groups and bus�ness can be assured that they can be accurately assessed for any requ�red level of publ�c l�ab�l�ty �nsurance r�sk. The onl�ne assessment rat�ngs are author�sed by ACTIA. Approx�mately 700 r�sk profiles have been prepared. The webs�te also has a telephone ass�stance hotl�ne. Approx�mately 400 calls were fully resolved.

Respons�b�l�ty for the ACT Government’s pol�cy concern�ng compulsory th�rd party (CTP) �nsurance was transferred to L&IP from the Road Transport Branch of the Department of Urban Serv�ces on 21 Apr�l 2006. Informat�on about the ACT CTP scheme can be found on the Road Transport webs�te at http://www.transport.act.gov.au/compulsorytp�.

L&IP w�ll soon be publ�sh�ng a greatly enhanced webs�te conta�n�ng add�t�onal �nformat�on about CTP at http://www.treasury.act.gov.au/compulsorytp�/�ndex.shtml.

Enhancements on th�s webs�te w�ll �nclude a fac�l�ty for consumer feedback about the scheme, frequently asked quest�ons (FAQ’s) and responses, and add�t�onal mater�al as Treasury’s adm�n�strat�on of CTP evolves.

Dur�ng 2005-06 L&IP ran two publ�c and eleven �nv�tat�on-only r�sk management courses, w�th a total of 127 people attend�ng. Branch personnel also undertook a number of publ�c and pr�vate speak�ng engagements on r�sk management and cost effect�ve �nsurance cover. There �s st�ll a strong emphas�s on engagement w�th mult�cultural, welfare and commun�ty organ�sat�ons. However, the extens�on of the Insurance Gu�del�nes to all contractual relat�onsh�ps between the Terr�tory and external part�es (�n relat�on to cases where publ�c l�ab�l�ty �nsurance �s requ�red) has met the bus�ness commun�ty’s expectat�ons. Support �s ongo�ng to ass�st w�th an understand�ng of the �ssues, �n a way s�m�lar to the process undertaken w�th respect to commun�ty organ�sat�ons.

The R�sk Adv�sory Webs�te’s cr�t�cal r�sk management documentat�on �s ava�lable �n e�ght languages. There �s also a Bra�lle vers�on of the gener�c r�sk management plan ava�lable on request.

Procurement Solut�ons undertook a range of consultat�ve mechan�sms to engage w�th sectors of the commun�ty dur�ng 2005-2006, �nclud�ng:

• two procurement �ndustry forums on chang�ng and emerg�ng procurement pol�cy �ssues and major projects that are be�ng undertaken. The forums prov�ded an opportun�ty to �ndustry, un�on representat�ves and other �nterested part�es to ra�se �ssues and prov�de feedback to Treasury about government procurement act�v�ty;

• five meet�ngs of the Procurement Consultat�ve Comm�ttee. Th�s Comm�ttee was establ�shed �n 2005-06 as a mechan�sm for consultat�on between representat�ves of ACT Government, Un�onsACT, and bus�ness and �ndustry assoc�at�ons w�th respect to procurement matters;

• �n excess of 20 ‘pre tender consultat�ons’ relat�ng to proposed major procurement act�v�t�es were conducted. These consultat�ons related to act�v�t�es of a value greater than $1 m�ll�on for goods and serv�ces type requ�rements, and greater than $5 m�ll�on for works type requ�rements. They prov�ded an opportun�ty to �ndustry and the commun�ty to contr�bute to the proposed procurement processes pr�or to formal lett�ng; and


• �n excess of 700 tenders advert�sed on the basis webs�te, w�th over 25,000 ema�l or fax not�ficat�ons to �nterested part�es.

The Execut�ve D�rector, Procurement Solut�ons, �s the po�nt of contact w�th�n Treasury for the commun�ty on any �ssues related to procurement �n the ACT. In add�t�on, each publ�c not�ficat�on by newspaper or webs�te advert�sement �ncludes a nom�nated person for contact on the subject of the not�ficat�on.


Mult�cultural FrameworkThe Framework for a Mult�cultural ACT set goals for embrac�ng cultural and l�ngu�st�c d�vers�ty, valu�ng cultural and l�ngu�st�c d�vers�ty, and ut�l�s�ng cultural and l�ngu�st�c d�vers�ty. The table below summar�ses act�v�t�es �n Treasury relat�ng to the Multicultural Action Plan 2004-2005.

Action Outcome

Monitor the integration of the Multicultural Action Plan 2004-2005 into strategic and operational planning processes.

Relevant aspects of the framework are included as specific items linking individual performance agreements and training activities.

Facilitate staff participation in the Multicultural Staff Network.

All relevant staff were encouraged to participate in this initiative through circulars and information on the Business Portal.

Engage professional interpreters where appropriate if clients have difficulties communicating in English, and ensure that staff are aware of the appropriate procedure for the use of interpreters described in the booklet Working with Interpreters available from the Office of Multicultural Affairs. Bilingual staff are a valuable resource in providing assistance to clients, but should not be used in complex medical or legal situations.

All Customer Service standards incorporate guidelines for the use of interpreters, particularly Revenue Management Division.

Many Treasury staff have bilingual skills and are available to assist clients in appropriate situations.

Continue to ensure that all significant ACT Government publications and websites incorporate information on how to access interpreting assistance.

Interpreter contact information is provided at shopfronts, on the Office of Multicultural Affairs website and in relevant publications.

Adopt a planned approach to the production and dissemination of information regarding services, policies and activities in English and other languages after consultation with client groups. This will include decisions on whether there is a need to translate documents into languages other than English.

Treasury’s risk awareness seminars place a strong emphasis on engagement with multicultural, welfare and community organisations.

The Revenue Management Division has reviewed this requirement. However, at the present time, production of information in other languages does not appear to be justified.

Plan for language services by incorporating interpreting and multilingual information needs into internal agency budgeting, human resource and client service program management; and make maximum use of the cultural and linguistic skills of employees in the development and implementation of this planning.

The ACT Government Multicultural Staff Network has compiled a skills register which includes language skills of members.

Ensure that cultural awareness training is a component of senior management performance agreements.

Treasury Executives have participated in cultural awareness training.


Ensure that policy development and planning for service provision are informed by data on the community to which the policies apply and to whom services are provided, including:

• country of birth;

• main language other than English spoken at home;

• proficiency in English;

• gender; and

• age group.

All areas of Treasury providing direct service to the public consider these issues.

Ensure that consultation strategies include all clients eligible to access services, including those from culturally and linguistically diverse backgrounds. Ensure that a variety of consultation methods are used appropriate to the cultural background, age, gender and other characteristics of the community to be consulted. These methods include discussion papers, focus groups, regular networking, community meetings and joint planning processes.

All areas of Treasury providing direct service to the public consider these issues and take appropriate steps to ensure these requirements are met.

Continue to monitor the membership of government boards and committees so that they reflect the make-up of the community as far as possible in terms of gender, age and cultural background. (Office of Multicultural Affairs (OMA) has developed a Register of Multicultural Advisers that lists details of Canberrans from culturally and linguistically diverse backgrounds who are interested in appointment to boards and committees.)

In recommending membership of government boards and committees, Treasury consults with OMA to ensure members may be selected from culturally and linguistically diverse backgrounds where appropriate.

Action Outcome


Promote diversity in the workplace through measures including:

• Using multicultural community radio and community groups to disseminate information and to promote employment opportunities;

• Recognising and utilising the skills of multilingual staff members, and encouraging staff to develop these skills;

• Having staff who speak languages other than English accredited with the National Accreditation Authority for Translators and Interpreters (NAAATI);

• Providing information for staff on the procedure for obtaining recognition of overseas qualifications and about opportunities to participate in workplace English language learning programs;

• Addressing requirements for specific workplace provisions as appropriate (eg, prayer rooms, cultural leave) and

• Integrating cross-cultural issues into orientation, team training and professional development programs.

Treasury actively encourages initiatives which recognise and utilise the skills of multilingual staff members through the ACT Government Multicultural Staff Network.

Action Outcome


Abor�g�nal and Torres Stra�t Islander Report�ngCommenc�ng �n 2004-05, relevant ACT Government agenc�es, through the�r annual reports, are requ�red to prov�de �nformat�on �n terms of ach�evements dur�ng the report�ng year aga�nst the �nd�cators l�sted �n COAG’s Overcom�ng Ind�genous D�sadvantage, Key Ind�cators 2003 Report.

The report documented outcomes for Abor�g�nal and Torres Stra�t Islander people w�th�n a framework and �dent�fied strateg�c areas for act�on and strateg�c change �nd�cators. These �ncluded:

• early ch�ldhood development and growth (prenatal to age 3);

• early school engagement and performance (preschool to year 3);

• pos�t�ve ch�ldhood and trans�t�on to adulthood;

• substance use and m�suse;

• funct�onal and res�l�ent fam�l�es and commun�t�es;

• effect�ve env�ronmental health systems; and

• econom�c part�c�pat�on and development.

Dur�ng 2005-06, Treasury was not d�rectly �nvolved �n act�v�t�es spec�fically related to these strateg�c areas or �nd�cators.

Treasury w�ll cont�nue to mon�tor the framework from the COAG report to ensure that any �ssues or strateg�es that �mpact on �t are addressed.


ACT Women’s PlanThe ACT Women’s Plan establ�shed the Government’s v�s�on for work�ng w�th the commun�ty to �mprove the status of all women and g�rls, and prov�ded a shared approach for work�ng towards th�s v�s�on across ACT Government agenc�es.

The Plan �dent�fies s�x key object�ves for agenc�es to work towards, together w�th an annual Act�on Plan outl�n�ng spec�fic act�ons for agenc�es to progress the Plan’s object�ves.

One of the �dent�fied key object�ves �n the Plan �s Representat�on and Recogn�t�on. Dur�ng 2005-06, Treasury �mplemented the ACT Government’s Work and Life Balance Policy by recogn�s�ng and support�ng fam�ly fr�endly �n�t�at�ves for female employees, �nclud�ng by pos�t�vely manag�ng matern�ty/parental leave, and by prov�d�ng space and accommodat�on for nurs�ng mothers through a Carer’s and Nurs�ng Mother’s room.

Prov�s�on of access�ble serv�ces and support�ng healthy l�festyles for ACT women are h�gh pr�or�t�es for the Government. Treasury offers a number of affordable, access�ble and appropr�ate programs on-s�te to meet the health and wellbe�ng needs of female staff, �nclud�ng weekly Yoga and P�lates classes, seated massages, walk�ng groups, and health sess�ons on breast cancer, heart health and d�abetes.

Treasury �s strongly comm�tted to �ncreas�ng the level of part�c�pat�on of women on government boards. The ACT Office of Women �s consulted each t�me a Board vacancy ar�ses under Cab�net Handbook Gu�del�nes.

There are fifteen women on Boards w�th�n the Treasury portfol�o, w�th five serv�ng as Cha�r/Deputy Cha�r.

Treasury has also sponsored five women on the Take the Lead Program for publ�c sector employees.

Dur�ng 2005-06, InTACT has undertaken a number of �n�t�at�ves to encourage the representat�on and recogn�t�on of women across the organ�sat�on. InTACT conducted Speak Out, Step Up workshops for female employees. These workshops focussed on leadersh�p, assert�veness, gender commun�cat�on, and lead�ng change. As a result of these workshops, a number of employees have also been add�t�onally supported through mentor�ng opportun�t�es. A number of female employees were also sponsored �n the Spr�ngboard for Women Program.

InTACT �s represented on the Board of Women �n Informat�on and Commun�cat�on (WIC). WIC �s an assoc�at�on that encourages women to enter the technology and commun�cat�ons �ndustr�es, and prov�des peer support for them. A number of employees have part�c�pated �n WIC funct�ons throughout the year.


Merr�lyn Sernack Manager (02) 6207 0280 merr�[email protected] Execut�ve Un�t


Manag�ng Our People

Human Resource Performance and Analys�sHuman resource transact�onal serv�ces are prov�ded to Treasury by Corporate Management �n CMD. Dur�ng 2005-06, follow�ng �mplementat�on of Chr�s21, payroll serv�ces were transferred to the Department of Urban Serv�ces pay centre, together w�th ten pay serv�ces staff.

Corporate Management managed Treasury’s recru�tment funct�on �n 2005-06.

Treasury employs a number of people w�th a d�sab�l�ty, and part�c�pates �n other whole-of-government strateg�es a�med at �ncreas�ng employment opportun�t�es for people w�th a d�sab�l�ty. These �nclude part�c�pat�on �n partner�ng arrangements, where temporary vacanc�es are not�fied to D�sab�l�ty Works Austral�a concurrently w�th serv�ce-w�de advert�s�ng.

Dur�ng 2005-06, Treasury �n�t�ated the ACT Government Econom�cs and F�nance Graduate Program. Treasury produced promot�ons mater�al, �nclud�ng the development of a webs�te, and attended a number of graduate fa�rs to generate �nterest �n the program. The program �s �ntended to recru�t 10 to 15 graduates �n econom�cs, finance, account�ng and related streams from all around Austral�a. Graduates are expected to jo�n the Treasury from early �n 2007. In the context of sk�lls shortages, and a t�ght labour market, Treasury has sought to d�fferent�ate the program from s�m�lar programs ava�lable �n Commonwealth agenc�es. Th�s has �nvolved emphas�s�ng that the relat�vely smaller scale of the ACT Treasury can lead to a greater range of exper�ences and more access to sen�or management to ass�st development and �nvolvement �n locally based pol�t�cs.

Dur�ng 2005-06, InTACT’s organ�sat�onal structure and staffing profile changed s�gn�ficantly as a d�rect result of amalgamat�ng agency ICT staff w�th�n the InTACT organ�sat�on. As at 30 June 2006, a major�ty of ICT staff from across the ACT publ�c serv�ce (exclud�ng CIT and Educat�on) have transferred to InTACT to prov�de agency-spec�fic ICT support.

Under InTACT’s June 2005 Ownersh�p Agreement, staff numbers were projected to �ncrease to 260 (allow�ng for the transfer of the payroll funct�on to InTACT) by 30 June 2006. The actual staff number at th�s date was 330, of whom approx�mately 75 per cent were permanent. The h�gher staff complement �s attr�butable to amalgamat�ng ICT staff through Project unITy.

InTACT attempts to fill all vacanc�es on a permanent bas�s; however, some pos�t�ons requ�re h�ghly spec�al�sed sk�lls w�th commensurately h�gher remunerat�on levels. InTACT cannot attract and reta�n su�tably sk�lled staff to fill these roles by offer�ng the rates of pay prov�ded �n Treasury’s Cert�fied Agreement. Accord�ngly, �n some �nstances InTACT has negot�ated a Spec�al Employment Arrangement (SEA) to attract and reta�n permanent staff �n spec�al�sed roles. In other c�rcumstances, the use of SEAs has not prov�ded suffic�ent remunerat�on to attract permanent staff. Consequently, InTACT �s obl�ged to employ contract staff on an ongo�ng bas�s to fill up to approx�mately 25 per cent of �ts vacant permanent pos�t�ons.

InTACT uses assessment centres to opt�m�se recru�tment and select�on dec�s�ons, and to ensure a best-fit solut�on for key vacanc�es. In add�t�on, work has commenced on complet�ng competency profiles for pos�t�ons and val�dat�ng pos�t�on documentat�on to al�gn w�th the nat�onal competency framework.

Management of the Organ�sat�on


In 2005, InTACT conducted a cadetsh�p program for ITO Tra�nees. Three cadets from the Un�vers�ty of Canberra part�c�pated �n the cadet program and were prov�ded w�th an opportun�ty to comb�ne the�r final year of study w�th part-t�me employment. The cadets were engaged �n a var�ety of roles across InTACT over a 12 month per�od.

InTACT has recently completed a tender for the development and �mplementat�on of an onl�ne �nduct�on program. The onl�ne �nduct�on program w�ll benefit InTACT by prov�d�ng a system that enables the organ�sat�on to develop, mon�tor and report on staff �nduct�on to the ACT Government and InTACT. It w�ll also prov�de staff w�th t�mely and relevant �nformat�on �n perform�ng the�r dut�es. In add�t�on, InTACT rev�ewed and ta�lored ex�st�ng �nduct�on �nformat�on for staff trans�t�on�ng to the organ�sat�on under Project unITy.

Staffing Profile

Staff employed under the Public Sector Management Act 1994 or other legislation

Classification Male Female Total

Executive 14 4 18

SOG A 27 7 34

SOG B 33 20 53

SOG C 48 31 79

SITO B 11 1 12

SITO C 22 5 27

SPOA 4 0 4

SPOB 7 1 8

SPOC 7 3 10

ITO2 38 9 47

ITO1 19 2 21

ITOT 1 0 1

ASO6 20 34 54

ASO5 19 38 57

ASO4 11 22 33

ASO3 8 7 15

ASO2 0 2 2

ASO1 0 2 2

GAA 1 0 1

Trainee/Apprentice/Cadet 1 0 1

PSMA Total 290 188 478

Verossity Contractors1 66 15 81

Other Contractors 7 0 7

Total 363 203 5661 Contractors are generally engaged through Verossity, in accordance with a master vendor agreement. This agreement was due to expire in July 2006 but a 12 month extension has applied because of ongoing difficulties in accurately predicting InTACT’s contractor needs. A small number of contractors remain outside the Verossity agreement. These contractors were initially engaged by other agencies and their contractual arrangements continued with InTACT post Project unITy.


Employment Category by Gender (Full-time/Part-time)

Employment Status Full-time Total

Male Female

Casual 2 2

Permanent Full-time 265 159 424

Permanent Part-time 4 16 20

Temporary Full-time 19 11 30

Temporary Part-time 0 2 2

PSMA Total 290 188 478

Verossity Contractors Full-time 64 15 79

Verossity Contractors Part-time 2 0 2

Other Contractors Full-time 7 0 7

Other Contractors Part-time 0 0 0

Total 363 203 566

Age Profile Age Male Female Total

15-19 1 0 1

20-24 19 19 38

25-29 30 31 61

30-34 36 29 65

35-39 45 33 78

40-44 33 25 58

45-49 37 21 58

50-54 54 14 68

55-59 19 11 68

60-64 14 5 19

65+ 2 0 2

478

Note: These statistics relate to Treasury staff employed under the PSMA only (i.e. excludes contractors).

Average Length of Service

Length of Service (in years) Male Female Total

<1 46 24 70

1-3 39 30 69

3-6 93 51 144

6-9 23 25 48

9-12 14 6 20

12+ 75 52 127

290 188 478


Culture and Values

The Statement of Values and Pr�nc�ples �n Sect�on 6 and 7 of the Public Sector Management Act 1994, together w�th Sect�on 9, the Code of Ethics, prov�de the framework for standards of conduct �n Treasury. All employees are requ�red to s�gn a copy of the Code of Ethics on commencement of employment, as a record of acknowledgment and understand�ng of the expected standards of behav�our. Treasury’s Staff Informat�on Toolk�t, prov�ded to all new starters, also prov�des an explanat�on of the Code of Ethics and �ts �mportance �n the ACT Publ�c Serv�ce. The booklet �s promoted through Treasury’s Jo�nt Un�on and Management Consultat�ve Comm�ttee. In add�t�on, InTACT staff are requ�red to complete an onl�ne Code of Conduct tra�n�ng program.

New employees and contractors are also requ�red to read the ‘Acceptable Use of IT Resources Pol�cy’ and s�gn a declarat�on that they have read the pol�cy. Cop�es of the declarat�ons are held on file.

Treasury’s Cert�fied Agreement 2004-2007 (Cert�fied Agreement) prov�des the framework for the report�ng of alleged breaches of the Code of Conduct. In part�cular, the �nternal rev�ew prov�s�ons, the appeal prov�s�ons, and the d�sc�pl�ne procedures �n the Agreement prov�de the mechan�sms for Treasury to manage potent�al breaches of the Code of Conduct. These processes are underp�nned by the pr�nc�ples of natural just�ce and procedural fa�rness.

In add�t�on, Treasury cont�nues to prov�de employees w�th external avenues of redress, �nclud�ng access to the ACT Human R�ghts Office, �n relat�on to matters concern�ng allegat�ons of d�scr�m�nat�on or harassment.

As members of the ACT Publ�c Serv�ce, Treasury employees are encouraged to report �nstances of corrupt or fraudulent behav�our or any poss�ble maladm�n�strat�on �n the serv�ce. Compla�nt-handl�ng procedures are also ava�lable to members of the publ�c who w�sh to ra�se concerns or lodge a compla�nt w�th Treasury.

In InTACT, personnel secur�ty (�nclud�ng the secur�ty clearance process) �s a valuable and essent�al element of r�sk management �n enabl�ng staff access to class�fied �nformat�on. InTACT manages and adm�n�sters secur�ty clearances for all personnel hold�ng pos�t�ons that have access to sens�t�ve �nformat�on. The level of secur�ty �s determ�ned by the nature of the pos�t�on on e�ther a ‘h�ghly protected’ or ‘protected’ bas�s. Approx�mately 54 per cent of InTACT staff have current or pend�ng secur�ty clearances.

Workplace D�vers�ty

The Cert�fied Agreement prov�des terms and cond�t�ons of employment that recogn�se the d�verse nature of the department’s workforce. In part�cular, the Cert�fied Agreement prov�des for 14 weeks pa�d pr�mary care g�vers’ leave, 14 weeks pa�d matern�ty leave, the comm�tment to the management of excess�ve work�ng hours, recogn�t�on of employees w�th carers’ respons�b�l�t�es, the vacat�on ch�ldcare program, and access to part-t�me work.

The Cert�fied Agreement also cont�nues to prov�de leave prov�s�ons that recogn�se d�vers�ty, �nclud�ng ceremon�al leave, rel�g�ous leave and sport�ng leave.

As noted, Treasury prov�des accommodat�on for carers and nurs�ng mothers.

Treasury also prov�des staff w�th access to des�gnated equ�ty and d�vers�ty officers for adv�ce or the lodgment of a compla�nt alleg�ng d�scr�m�nat�on, harassment or bully�ng.

Treasury’s recru�tment processes requ�re select�on panels to apply comprehens�ve equ�ty and d�vers�ty gu�del�nes �n any �nterv�ew process. In add�t�on, Treasury’s appl�cat�on k�t for potent�al employees �ncludes �nformat�on about the mer�t select�on process, together w�th �nformat�on relat�ng to appl�cants w�th a d�sab�l�ty or from d�verse cultural backgrounds.


InTACT has taken a number of �n�t�at�ves to �mplement the ACT Equ�ty and D�vers�ty Framework. Dur�ng 2005-06, InTACT:

• cont�nued to �mplement and support relevant flex�ble work pract�ce pol�c�es, �nclud�ng part-t�me employment and access to a pr�vate room for mothers to breast feed;

• prov�ded opportun�t�es for staff to comment on equ�ty and d�vers�ty pol�c�es, processes and pract�ces;

• conducted Speak Out, Step Up workshops for female employees. The workshops focussed on leadersh�p, assert�veness, gender commun�cat�on and lead�ng change;

• sponsored female employees �n the Spr�ngboard for Women Program;

• prov�ded fac�l�t�es to enable appl�cants w�th d�sab�l�t�es to adjust to InTACT’s select�on processes; and

• developed a Leadersh�p Forum for m�ddle and sen�or managers to cons�der a broad range of �ssues confront�ng InTACT and the ACT publ�c sector.

InTACT �s comm�tted to workplace d�vers�ty and cont�nues to rev�ew pol�c�es and procedures to ensure equ�ty and d�vers�ty pr�nc�ples are �ncorporated. All pol�c�es and procedures are publ�shed and access�ble on the InTACT Knowledge Portal.

Staff by Equal Employment Opportunity Group

Aboriginal and People from Persons with a Staff first spoke Total NESB Torres Strait Culturally and Disability* English and Islander Persons* Linguistically another Diverse language Backgrounds*

1 7 61 12 73

Employment Women Aboriginal and Persons with NESB* All Staff Category Torres Strait a Disability* Islander Persons*

Casual 0 0 0 0 2

Permanent Full-time 159 1 7 67 424

Permanent Part-time 16 0 0 3 20

Temporary Full-time 11 0 0 3 30

Temporary Part-time 2 0 0 0 2

Total 188 1 7 73 478

Percentage of all staff 39.3% 0.2% 1.5% 15.3% 100%

Note: Submission of EEO data by staff members is voluntary. The number of staff participating in this data set was 329 (68.8 per cent of Treasury staff). The data relates only to Treasury staff employed under the Public Sector Management Act (i.e. excluding contractors).


Workplace Health and Safety

Treasury rema�ns comm�tted to ma�nta�n�ng the health, safety and welfare of �ts employees. W�th�n Treasury, occupat�onal health and safety �s managed �n accordance w�th the prov�s�ons of the Occupational Health and Safety Act 1989 (as mod�fied by the Public Sector Management Act 1994) under an Injury Prevent�on and Management Agreement.

Dur�ng 2005-06, Treasury d�d not contravene any prov�s�ons of the Occupational Health and Safety Act 1989 as would have �nvolved the �ssue of a not�ce under sect�ons 146, 155 or 212. Treasury d�d not not�fy any �nc�dents under sect�on 204 of the Act.

A Rehab�l�tat�on Case Manager mon�tors all reported �njur�es and long-term absences to ensure that �ll or �njured staff return to work at the earl�est pract�cable date, whether the work-related �llness or �njury �s compensable or non-compensable.

The Rehab�l�tat�on case manager l�a�ses w�th the relevant manager on any rehab�l�tat�on and return to work programs to ensure a h�gh level of commun�cat�on, awareness, and comm�tment to the rehab�l�tat�on process. In th�s regard, Treasury may apply an early �ntervent�on protocol �nvolv�ng the engagement of profess�onal rehab�l�tat�on prov�ders as soon as poss�ble after not�ficat�on of the �llness or �njury.

Treasury �s represented on an OH&S Comm�ttee, wh�ch �ncludes other co-tenants of the Canberra Nara Centre. The Comm�ttee meets regularly so work-based Health and Safety Representat�ves can d�scuss current health and safety �ssues. The Health and Safety Representat�ves are chosen to represent des�gnated workgroups. Dur�ng 2005-06, the Comm�ttee developed an after hours personal secur�ty pol�cy.

In 2006, an assessment of Treasury’s Occupat�onal Health and Safety Management Systems was comm�ss�oned, and an act�on plan based on the assessment �s �n tra�n.

Programs implemented to maintain health, safety and well-being of staffDur�ng 2005-06, Corporate Management coord�nated the del�very of the follow�ng act�v�t�es to Treasury:

• Employee Assistance Program (EAP): Treasury’s EAP program prov�ded serv�ces to staff and the�r fam�l�es through Dav�dson Treha�re, a profess�onal and confident�al counsell�ng serv�ce. The EAP ass�sts staff to work through d�fficult c�rcumstances and �ssues. The EAP �s also ut�l�sed �n response to any cr�t�cal workplace �nc�dents �mpact�ng on the work�ng env�ronment. No such �nc�dents occurred dur�ng 2005-06.

• Work Station Assessments: A number of workstat�on assessments were arranged for Treasury staff to m�n�m�se potent�al repet�t�ve stra�n �njur�es, poor posture, and muscular or skeletal �njury. Informat�on was also prov�ded to staff on s�mple exerc�ses to reduce eye and postural stra�n through poor keyboard and screen pract�ces.

• Fire Warden training: F�re warden tra�n�ng was prov�ded dur�ng 2005-06.

• Health and Safety Representative training: Health and Safety Representat�ve tra�n�ng was prov�ded throughout 2005-06.

Health & Well-being initiatives Treasury met �ts comm�tment to the health and well-be�ng of staff through the follow�ng �n�t�at�ves dur�ng 2005-06:

• Yoga and Pilates: staff can part�c�pate �n one hour Yoga or P�lates sess�ons throughout the week. Staff are respons�ble for payment for the sess�on. These sess�ons cont�nue to enjoy h�gh part�c�pat�on rates;

• Seated Massage: �n-house �n fifteen-m�nute seated massage sess�ons are offered once a week. Staff are respons�ble for payment for the sess�on. These sess�ons are well patron�sed.


• Walking Groups: lunch-t�me walk�ng groups have been formed, w�th numerous staff part�c�pat�ng on a regular bas�s under staff volunteers, who lead and mot�vate the group;

• Flu Vaccinations: Treasury offered flu vacc�nat�ons at no cost to staff. The vacc�nat�ons were adm�n�stered by Health Serv�ces Austral�a, w�th 68 people rece�v�ng vacc�nat�ons;

• Health Seminars: several health sem�nars were presented �nhouse. Top�cs �ncluded Heart Health, Breast Cancer and D�abetes. All sem�nars were well attended by staff; and

• Social Activities: a Soc�al Comm�ttee was formed and �t conducted a range of soc�al act�v�t�es throughout the year. These act�v�t�es were well-rece�ved by staff. An amen�t�es room �n the Canberra Nara Centre was also establ�shed. Fortn�ghtly soc�al act�v�t�es are held �n the amen�t�es room and weekly table tenn�s fac�l�t�es are also ava�lable. The Soc�al Comm�ttee coord�nates fund-ra�s�ng for var�ous char�t�es on behalf of Treasury and CMD.

InTACTNo agreements were made w�th InTACT employees about occupat�onal health and safety (OH&S) dur�ng 2005-06. InTACT does not have an OH&S Comm�ttee but �t part�c�pates �n the workplace consultat�ve comm�ttee �dent�fied above. No new OH&S representat�ves were sought dur�ng 2005-06.

Dur�ng 2005-06, asbestos was removed from Callam Offices and the fire systems upgraded, �nclud�ng s�gns, spr�nklers and l�ght�ng. Two Bomb/F�re Evacuat�on dr�lls were conducted at Callam Offices.

InTACT cont�nues to ensure F�re Wardens and F�rst A�d Officers rece�ve tra�n�ng. In add�t�on, a flu �nject�on program was prov�ded for staff.

InTACT endeavours to support workplace health and safety �ssues and uses rehab�l�tat�on prov�ders to ass�st �n the effect�ve return to work of both work and non-work related �llnesses and �njur�es. InTACT cont�nues to engage external case managers to support staff �n the management of part�cular health �ssues where agreed and appropr�ate.

In 2005, InTACT rev�ewed ex�st�ng employee ass�stance arrangements and engaged IPS Worldw�de to prov�de counsell�ng serv�ces to staff as requ�red.

Learn�ng and Development

Participation in whole of Government learning and development activitiesDur�ng 2005-06, Treasury rema�ned comm�tted to prov�d�ng all staff w�th profess�onal development opportun�t�es. Th�s �ncluded part�c�pat�ng �n the Take the Lead Program.

Th�s program commenced �n 2003-04, and �s des�gned to develop the leadersh�p sk�lls of m�ddle-level managers by �dent�fy�ng �nd�v�dual leadersh�p challenges. It also enhances leadersh�p sk�lls to prepare part�c�pants for more sen�or management and execut�ve roles.

E�ght managers part�c�pated �n th�s program dur�ng 2005-06.

Agency learning and development activities and participation ratesTreasury establ�shed a graduate tra�n�ng and development program to address the learn�ng and development needs of graduates who commenced employment at the start of 2006. Th�s tra�n�ng, wh�ch �s part of a full year program, �s prov�ded to enable graduates to develop a range of techn�cal sk�lls that are relevant to a publ�c pol�cy env�ronment. As part of the program, Treasury offered components of formal tra�n�ng and profess�onal development, together w�th �nformal tra�n�ng and act�v�t�es.


In add�t�on, Treasury offered the follow�ng techn�cal sk�lls tra�n�ng courses:

Course Graduate attendees

Introductory Microsoft Excel 4

Intermediate Microsoft Excel 6

Accounting for Non-Accountants (Public Sector) 5

Record Keeping – Thesaurus 5

Introductory Microsoft Word 4

Introduction to Record Keeping 8

Treasury’s graduate program �s a�med at enabl�ng graduates to �ntegrate effect�vely, effic�ently, and comfortably �nto the department. It prov�des opportun�t�es for graduates to establ�sh useful personal and profess�onal networks, both �ns�de and outs�de the department. St�mulat�ng tra�n�ng opportun�t�es are also prov�ded to ass�st graduates to understand government funct�ons and processes, and allow them to �mprove and develop the�r profess�onal, �nterpersonal, manager�al and techn�cal sk�lls.

Dur�ng 2005-06, the Execut�ve Un�t presented tra�n�ng on Cab�net and Assembly processes to all Treasury staff. The tra�n�ng �ncluded an overv�ew of government and Assembly procedures, adv�ce on develop�ng leg�slat�on, and how to develop Execut�ve documents. The presentat�on also addressed a range of Cab�net �ssues. A total of 11 staff attended th�s sess�on. The presentat�ons w�ll cont�nue throughout 2006.

Treasury also hosted an all staff tra�n�ng sess�on presented by the Cab�net Office. Th�s tra�n�ng prov�ded an overv�ew of the Cab�net Handbook. A total of 14 staff attended.

Dur�ng 2005-06, the F�nance and Budget D�v�s�on prov�ded tra�n�ng for staff and agency finance staff on the follow�ng:

• budget systems;

• budget process;

• Performance Management Framework; and

• annual financ�al statement and aud�t process.

The Econom�cs Branch organ�sed five presentat�ons dur�ng 2005-06 as part of the Branch’s sem�nar ser�es, wh�ch �s open to all Treasury staff. The a�m of the sem�nar ser�es �s to further the profess�onal development of Treasury staff through exposure to a var�ety of frameworks and the latest th�nk�ng on pol�cy �ssues �n areas that staff may not be �nvolved �n d�rectly.

Spec�fically, the five presentat�ons organ�sed by the Branch dur�ng 2005-06 as part of the sem�nar ser�es were:

• The Budget Outlook — by Paul Gr�mes (Ch�ef Execut�ve);

• The Role of Narrat�ve �n Promot�ng Publ�c Pol�cy Reform — by Greg Sm�th (Austral�an Cathol�c Un�vers�ty academ�c, and former Austral�an Treasury Execut�ve);

• Austral�a’s Econom�c Performance and Prospects — by Dr Ken Henry (Secretary of the Austral�an Treasury);

• Opt�mal Regulat�on — by Jason McNamara (D�rector, Econom�cs Branch); and

• The Nat�onal and ACT Econom�c Outlook — by Jason Allford (Pr�nc�pal Adv�ser of Forecast�ng �n Domest�c Economy D�v�s�on, Austral�an Treasury) and Danny O’Dea (Manager of Macroeconom�cs and Budget Forecast�ng, Econom�cs Branch).


Area of Study Total

Law/Legal Practice 3

Applied Science 1

CPA Program 1

Accounting/Commerce 7

Finance 5

Economics 1

Information Technology 4

Public Administration 4

Business Administration 9

Govt. Contract Management 1

Total 36

Revenue Management D�v�s�on has undertaken the follow�ng ser�es of tra�n�ng for tax officers �n 2005-06:

• emot�ons at work;

• challeng�ng d�fficult behav�our; and

• confl�ct management.

The tra�n�ng was des�gned to prov�de employees w�th the support needed to contr�bute to a respectful and fully engaged workplace. Apart from serv�ces prov�ded by external tra�n�ng prov�ders, Revenue Management has also �mplemented a program of spec�al�st tra�n�ng by sen�or officers on var�ous �nternal, techn�cal �ssues such as land-r�ch prov�s�ons, understand�ng of trusts, �nvest�gat�on strateg�es, and account�ng transact�ons �n IT systems.

Study bankTreasury cont�nued to support staff �n obta�n�ng academ�c qual�ficat�ons through the Studybank scheme. Th�s scheme prov�des for pa�d leave and full/part�al re�mbursement of expenses assoc�ated w�th study. The follow�ng tables present deta�ls of staff who rece�ved study ass�stance dur�ng 2005-06 by class�ficat�on and area of study:

Classification Male Female Total

Executive 0 1 1

SOG A 1 0 1

SOG B 0 1 1

SOG C 4 3 7

ASO 5-6 5 10 15

ASO 1-4 2 3 5

ITO 5 1 6

Total 36

InTACTLearn�ng and development of staff cont�nues to be a h�gh pr�or�ty for InTACT management. All InTACT staff employed under the PSMA are prov�ded w�th a not�onal $2,000 expend�ture allocat�on. One hundred permanent staff accessed the allocat�on, w�th 48 permanent staff fully expend�ng th�s not�onal allocat�on.

All InTACT staff are requ�red to document future learn�ng and development needs dur�ng performance assessments. Documentat�on of learn�ng and development needs �s a mandatory field on the onl�ne performance management system.

Each staff member, �n consultat�on w�th the�r manager, �s respons�ble for ensur�ng they rece�ve access to the�r tra�n�ng fund�ng for the year. Wh�le a not�onal amount of $2,000 per permanent staff member �s allocated to staff tra�n�ng and development, there �s no spec�fic cap. Where appropr�ate, staff w�th part�cular needs may access add�t�onal or more expens�ve tra�n�ng.

InTACT had a number of key learn�ng and development pr�or�t�es for 2005-06. Cont�nued emphas�s has been placed on ITIL tra�n�ng and the Marval case management system. In add�t�on, sen�or managers have been encouraged to attend a Management to Leadersh�p res�dent�al program. Techn�cal sk�lls cont�nue to be upgraded and supported through learn�ng and development act�v�t�es and courses.


An onl�ne �nduct�on and learn�ng management system w�ll be �mplemented w�th�n InTACT dur�ng 2006-07. The focus of the system w�ll be to �mprove the cost effic�ency, effect�veness and t�mel�ness of �nduct�on processes, and prov�de staff w�th access to pert�nent job and organ�sat�onal �nformat�on.

Two InTACT staff members part�c�pated �n the Take the Lead program �n 2005-06.

InTACT cont�nues to support Studybank appl�cat�ons for staff undertak�ng ongo�ng tert�ary stud�es. Approx�mately s�x staff rece�ved Studybank Ass�stance dur�ng the 2005-06 financ�al year.

Workplace Relat�ons

Australian Workplace AgreementsAustral�an Workplace Agreements (AWAs). negot�ated under the terms of the former government have cont�nued to operate dur�ng 2005-06. Cons�stent w�th government pol�cy, no new AWAs have been offered or approved dur�ng th�s per�od.

Collective Managers’ AWA 2001–2003

Treasury (excluding InTACT)

Total number of staff covered by Australian Workplace Agreements (AWAs) 231

Number of AWAs terminated/lapsed (including formal terminations and those that have lapsed due to staff departures) 51

Duration of the AWA 6 – 12 months

The range of remuneration payable in the classifications DT Manager 1-4 $82,811-$137,287 for collective and individual AWAs SOGC $69,544-$95,1563

1 As at 30 June 2006, 18 staff were covered by AWAs. The reduction in the number of AWAs is a result of transfer of staff

to other ACTPS departments, promotions and resignations.

InTACT

Total number of staff covered by Australian Workplace Agreements (AWAs) 12

Number of AWAs terminated/lapsed (including formal terminations and those that have lapsed due to staff departures) 1

Duration of the AWA2 6 or 12 months

The range of remuneration payable in the SOGA/SITOA $112,886 - $132,007 classifications for collective and individual AWAs SOGB/SITOB $102,225 - $119,761 SOGC/SITOC $88,832 - $130,686


Special Employment ArrangementsTreasury (excluding InTACT)

Total number of staff covered by Special Employment Arrangements (SEAs) 14

Total number of SEAs entered into during the financial year 14

Number of SEAs currently being negotiated 0

The remuneration payable in the classifications for SOGC – SOGA $82,111 - $133,837 collective and individual SEAs

The number of SEAs providing for privately plated vehicles 0

Number of SEAs for employees who have transferred from Australian Workplace Agreements (AWAs) 0

InTACT

Total number of staff covered by Special Employment Arrangements (SEAs) 7

Total number of SEAs entered into during the financial year 7

Number of SEAs currently being negotiated 1

The remuneration payable in the classifications for SOGA $122,000 - $130,000 collective and individual SEAs SOGC $92,000 - $105,000

The number of SEAs providing for privately plated vehicles 0

Number of SEAs for employees who have transferred from Australian Workplace Agreements (AWAs) 1

2 AWAs continue to operate past the nominal expiry date until such time as the AWA is terminated or superseded by

another Agreement


Ron Shaw Manager (02) 6207 6198 [email protected] HR & Corporate Support InTACT


Governance

Internal Accountab�l�ty

Execut�ve Management Group, compr�s�ng each d�v�s�onal execut�ve d�rector and the Ch�ef Execut�ve as Cha�r, met on a weekly bas�s to address current and emerg�ng �ssues at government and agency level.

Execut�ve Management Group also prov�des ongo�ng d�rect�on and gu�dance to ensure that Treasury’s bus�ness operat�ons and strateg�es are cons�stent w�th Government pol�cy and object�ves.

As at 30 June 2006, the Execut�ve Management Group compr�sed:

• Dr Paul Gr�mes, Ch�ef Execut�ve and Under Treasurer;

• Ms Megan Sm�th�es, Execut�ve D�rector, F�nance and Budget D�v�s�on;

• Mr Roger Broughton, Execut�ve D�rector, Investment and Econom�cs D�v�s�on;

• Mr Khal�d Ahmed, Execut�ve D�rector, Pol�cy and Coord�nat�on Development D�v�s�on;

• Mr Graeme Dowell, Comm�ss�oner for ACT Revenue, Revenue Management D�v�s�on;

• Mr M�chael Ch�snall, Act�ng General Manager, InTACT;

• Mr John Robertson, Execut�ve D�rector, ACT Procurement Solut�ons; and

• Mr M�chael Vanderhe�de, Head, Shared Serv�ces Trans�t�on Team.

The Treasury Corporate Plan 2006 sets out Treasury’s strateg�c d�rect�ons, values and gu�d�ng pr�nc�ples.

The InTACT Strateg�c Plan 2004-07 was under rev�ew as at 30 June 2006 to �ncorporate changed respons�b�l�t�es as a result of Project unITy and the 2006-07 Budget. The rev�ew w�ll also prov�de for InTACT’s operat�ons. Deta�led bus�ness plann�ng w�ll take place �n the second half of 2006.

Treasury reports b�annually on �ts performance through the Budget Outputs Performance Report tabled �n the Leg�slat�ve Assembly.

Treasury �nduct�on processes promulgate the ACT Publ�c Serv�ce Code of Eth�cs, w�th all new staff s�gn�ng an acknowledgement that they understand �ts purpose. The Code �s also referenced �n the Staff Informat�on Toolk�t and on the Treasury portal onl�ne.

The ACT Remunerat�on Tr�bunal determ�nes remunerat�on and allowances for Treasury sen�or execut�ves.

Procurement Solutions, Management Review CommitteeAs at 30 June 2006, Procurement Solut�ons, Management Rev�ew Comm�ttee �ncluded:

• Mr John Robertson, Execut�ve D�rector;

• Ms Robyn Hardy, D�rector, Procurement Serv�ces;

• Mr M�ke Berry, Manager, Infrastructure Procurement;

• Mr Fred Watman, Manager, Infrastructure Procurement;

• Mr Owen Brown, Manager, Infrastructure Procurement;

• Mr Steve Greenhalgh, Infrastructure Procurement;

• Mr Dav�d Evans, Manager, Manager, Infrastructure Procurement;

• Mr Ted Parker, Manager, Qual�ty Systems;

• Mr John Coghlan, Manager, Contracts and Tender�ng;

• Mr Alf Moscar�tolo, Manager, Contracts and Tender�ng;

• Ms Carol�ne Hall, Manager, Contracts and Tender�ng;

• Ms Lee-Anne Aldwell, Manager, Contracts and Prequal�ficat�on;

• Mr Alex Fox, Manager, Contracts and Tender�ng;


• Ms Margaret O’Connor, Manager, Bus�ness Systems Support;

• Mr John Maher, Manager, Bus�ness Support; and

• Mr Bob Venables, Manager, Procurement Pol�cy and Government Procurement Board Secretar�at.

InTACT Senior Executive TeamAs at 30 June 2006, the InTACT Sen�or Execut�ve Group �ncluded:

• Mr M�chael Ch�snall, Act�ng General Manager;

• Mr Ian Waters, Act�ng D�rector Techn�cal Solut�ons;

• Mr Chr�s Tully, Act�ng D�rector Serv�ce Support;

• Mr Ed Pellegr�no, Act�ng D�rector ICT Development and Plann�ng;

• Mr Dav�d Turner, Act�ng D�rector ICT Health;

• Ms L�sa Jackson, Act�ng D�rector ICT Government Serv�ces;

• Mr Bob Dav�es, Act�ng D�rector ICT Commun�ty Serv�ces;

• Mr R�chard Hart, D�rector, Converged Networks Program;

• Mr Ross Burton, Ch�ef F�nanc�al Officer; and

• Mr Ron Shaw, Manager HR and Corporate Support.

InTACT’s Sen�or Execut�ve structure and respons�b�l�t�es have undergone substant�al restructur�ng �n 2005-06 as a result of the merg�ng of ICT funct�ons across government.

Fraud Prevent�on

The ACT Integr�ty Pol�cy addresses fraud and corrupt�on prevent�on at a whole-of-government level. The Pol�cy requ�res the development of a departmental r�sk assessment, followed by a fraud and corrupt�on prevent�on plan.

Treasury has completed a r�sk assessment process, �nclud�ng cons�derat�on of fraud r�sks, ex�st�ng controls and r�sk treatments (see follow�ng sect�on).

All staff have access to �nformat�on concern�ng fraud awareness and prevent�on, together w�th appropr�ate contact officers, through Treasury’s �ntranet s�te. Th�s �ncludes the gu�del�ne Ident�fy�ng Fraud and Corrupt�on �n the ACT Publ�c Serv�ce, �nformat�on on the Publ�c Interest D�sclosure Act 1994 and procedures, and the ACT Publ�c Serv�ce Code of Eth�cs �ncluded �n the New Starters Informat�on Toolk�t.

Incidents of Fraud reported during 2005-06There were no �nc�dents of fraud reported �n Treasury dur�ng the report�ng per�od.

Bus�ness Integr�ty R�sk (SERBIR) �s the respons�b�l�ty of HR and Corporate Support.


Ron Shaw HR and Corporate Support (02) 6207 6198 [email protected] InTACT


R�sk Management and Internal Aud�t Arrangements

Internal Aud�t �s an �ndependent assurance and consult�ng act�v�ty that rev�ews and evaluates the effect�veness of departmental r�sk management, �nternal control, and governance pract�ces. It reports the outcomes of �ts �nvest�gat�ons to the Aud�t Comm�ttee and Ch�ef Execut�ves. It also mon�tors act�on taken by relevant managers to remedy defic�enc�es �dent�fied �n the aud�t rev�ews.

Internal Aud�t �s managed by a jo�nt Aud�t Comm�ttee, wh�ch prov�des serv�ces to Treasury, the Ch�ef M�n�ster’s Department, the Department of Econom�c Development, ACT WorkCover, and an add�t�onal four statutory author�t�es. The Comm�ttee’s funct�ons are governed by the Aud�t Comm�ttee Charter. The object�ves of the Comm�ttee are to ass�st the Ch�ef Execut�ves to d�scharge the�r respons�b�l�t�es for exerc�s�ng due care and d�l�gence �n relat�on to the report�ng of financ�al �nformat�on, appl�cat�on of account�ng pol�c�es, adequacy of �nternal controls, financ�al and r�sk management, and compl�ance w�th appl�cable laws.

The membersh�p �ncludes appo�ntees from the three above departments and ACT WorkCover, and an �ndependent Cha�r. Observers also regularly attend meet�ngs �nclud�ng a representat�ve from the ACT Aud�tor-General’s Office. E�ght meet�ngs were held dur�ng the year.

Member Title Meetings attended

Mr. Will Laurie Independent Chair 8

Ms. Megan Smithies Executive Director, Finance and Budget Department of Treasury 7

Mr. Michael Vanderheide General Manager, InTACT Department of Treasury 6

Ms. Pam Davoren Deputy Chief Executive, Policy Chief Minister’s Department 6

Mr. Ian York Manager, Corporate Services ACTWorkcover 7

Ms. Mandy Hillson Director, artsACT Chief Minister’s Department 7

Ms. Sue Marriage Director, Sport and Recreation Department of Economic Development 4

Mr. Bernie Sheville (Observer) Director, Financial Audits ACT Auditor-General’s Office 8

Mr. Phil Hextell Director, Accounting (Observer) Department of Treasury 8

Roger Broughton Executive Director, Investment and (part-year appointment) Economics Department of Treasury 5

Glen Gaskill Director, Corporate Management (part-year appointment) Chief Minister’s Department 3

Mr. Bill Fraser Manager, Internal Audit (Secretary) Chief Minister’s Department 8

Internal aud�t serv�ces are prov�ded by “�n-house” staff, supplemented by two pr�vate account�ng firms. Internal Aud�ts are normally selected from a three-year �nternal aud�t program developed by the Comm�ttee after �dent�fy�ng areas of operat�onal and financ�al r�sk. Internal Aud�t also rev�ews new IT management systems when requested, to prov�de an �ndependent assessment pr�or to comm�ss�on�ng.

Internal aud�t rev�ews completed dur�ng the year �ncluded:

• Asset Management of Non-IT Assets;

• Chr�s21;


• Home Buyer Concess�on Scheme;

• Home Loan Portfol�o;

• Insurance Cla�ms on the ACT Insurance Author�ty;

• Mandatory Report�ng; and

• Office and IT Equ�pment Procurement.

In accordance w�th the requ�rements of the ACT Government Enterpr�se-w�de R�sk Management Framework, and as part of �ts overall fraud and corrupt�on prevent�on framework, Treasury has an overarch�ng Execut�ve level r�sk management plan, and �nd�v�dual bus�ness un�t r�sk management plans. The plans �nclude r�sks �dent�ficat�on and analys�s, and the development of r�sk treatment schedules. At the organ�sat�onal level, a r�sk management database has been developed to fac�l�tate the management and report�ng of key r�sks to sen�or management.

The Aud�t Comm�ttee mon�tors r�sk management. The D�rector, Corporate Management, �s the Sen�or Execut�ve respons�ble for report�ng r�sk under Treasury’s r�sk management plan.


B�ll Fraser Manager (02) 6205 2771 b�[email protected] Internal Aud�t

External Scrut�ny

Judicial and administrative tribunal decisions

Date of Decision Objection No. Appellant/Plaintiff

09/06/2006 AT06/34 Ian Cowan

18/11/2005 AT05/27 Chapman & Morgan

01/05/2006 38882 Gavin and Louise Smith

27/04/2006 AT0/113 Manuil Haque

11/11/2005 AT0/376 Commonwealth Funds Management Ltd

18/11/2005 AT05/26 Chapman and Morgan

10/04/2006 AT06/06 McDonald Properties

07/04/2006 AT05/120 Willemsen Investment Corporation

07/04/2006 AT05/26 Chapman & Morgan

13/03/2006 AT05/118 Trust Co of Aust

Reports by the Auditor-GeneralTreasury prov�ded responses to three performance aud�ts by the ACT Aud�tor-General released dur�ng the report�ng per�od:

• Report�ng on Ecolog�cally Susta�nable Development;

• Report No.6 2005, Government Procurement; and

• Management of Trust Moneys and Other Non-Publ�c Moneys.

Reporting on Ecologically Sustainable Development

The object�ve of the performance aud�t Report�ng on Ecologically Sustainable Development, presented on 1 July 2005, was to prov�de an �ndependent op�n�on on whether selected ACT publ�c sector agenc�es had �n place sound systems, gu�del�nes and processes, to meet Ecolog�cally Susta�nable Development


(ESD) report�ng respons�b�l�t�es under the Environmental Protection Act 1997 (EPA), the Annual Report Directions, and other relevant departmental leg�slat�on and pol�c�es. It also cons�dered the adequacy of gu�del�nes �ssued by the Ch�ef M�n�ster’s Department.

The aud�t found that wh�le �n general agenc�es compl�ed w�th the EPA report�ng requ�rements, there was scope for cons�derable �mprovement of ESD �nformat�on conta�ned �n annual reports.

Treasury agreed w�th the recommendat�ons �n the aud�t report. Treasury has ma�nta�ned �ts comm�tment to bu�ld�ng on report�ng pract�ces currently �n place to prov�de an �ntegrated and comprehens�ve framework for �mplement�ng ESD pr�nc�ples throughout the plann�ng, dec�s�on-mak�ng, financ�al management and report�ng spectrum. A major whole-of-government �n�t�at�ve �mplemented by Treasury was the rev�sed performance measurement framework �n the 2005-06 Budget. The cont�nued refinement of th�s framework, and development of more mean�ngful performance �nd�cators, w�ll �nform the �ntegrat�on of ESD pr�nc�ples �nto the plann�ng, dec�s�on-mak�ng and report�ng framework.

Report No.6 2005 Government ProcurementThe object�ve of the performance aud�t Report No.6 2005 Government Procurement, released on 15 November 2005, was to prov�de an �ndependent op�n�on on whether:

• government agenc�es are comply�ng w�th the Government Procurement Act 2001 and assoc�ated pol�c�es and gu�del�nes;

• current procurement processes encourage effic�ent and effect�ve procurement management, and ach�eve value for money for the Terr�tory; and

• transparency and accountab�l�ty goals of the Government are be�ng ach�eved.

The aud�t noted that wh�le there was a sat�sfactory level of compl�ance w�th the Government Procurement Act 2001, pr�nc�ples and gu�del�nes �n respect of major procurement act�v�t�es (over $50,000), there was a level of non-compl�ance w�th the procurement pract�ces for small purchases (under ($50,000). It �dent�fied opportun�t�es for �mprovement, �nclud�ng �mproved compl�ance w�th the procurement pr�nc�ples and gu�del�nes �n areas such as r�sk management and documentat�on, and better co-ord�nat�on of procurement funct�ons w�th�n agenc�es and across agenc�es lead�ng to whole-of-government purchas�ng dec�s�ons.

Treasury agreed w�th the recommendat�ons �n the aud�t report and noted that the reforms to procurement arrangements be�ng �mplemented across ACT Government agenc�es w�th the consol�dat�on of procurement act�v�t�es �n Procurement Solut�ons would address a s�gn�ficant number of them.

Treasury also ensures that officers respons�ble for procurement act�v�ty are aware of the leg�slat�ve requ�rements through the ava�lab�l�ty of procurement c�rculars, gu�del�nes, process charts and delegat�on schedules on Treasury’s �ntranet s�te.

Management of Trust Moneys and Other Non-Public MoneysThe object�ve of the performance aud�t Management of Trust Moneys and Other Non-Public Moneys was to prov�de an �ndependent op�n�on on whether the trust moneys and other non-publ�c (th�rd party) moneys held by agenc�es are:

• managed �n accordance w�th relevant legal requ�rements;

• accounted for accurately and transparently an �n accordance w�th better pract�ces; and

• managed to adequately protect the r�ghts of benefic�ar�es.

The aud�t found that, overall, trust moneys and th�rd party moneys were managed �n accordance w�th relevant legal and adm�n�strat�ve requ�rements, and that adequate controls and procedures were �n place to ensure trust account�ng records are accurate and transparent.

The aud�t noted that the prov�s�ons of the FMA �n relat�on to the defin�t�on and management of Terr�tory trust moneys do not apply to Terr�tory author�t�es, and that th�s may create some �ncons�stency �n trust management across the ACT publ�c sector. It recommended that Treasury should cons�der amendments


to the FMA to extend the appl�cat�on of current leg�slat�ve requ�rements for trust moneys to Terr�tory author�t�es.

Treasury d�d not agree w�th the recommendat�on, on the bas�s that �nclus�on of more general trust prov�s�ons for Terr�tory author�t�es �n the FMA could result �n confl�ct w�th the more spec�fic prov�s�ons �ncluded �n the enabl�ng leg�slat�on of the var�ous author�t�es formulated to address the�r spec�fic operat�ng needs, �nclud�ng, �f necessary, any �ssues relat�ng to the management of trust moneys.

Reports by Legislative Assembly CommitteesACT Leg�slat�ve Assembly Stand�ng Comm�ttee Reports presented dur�ng the year �n wh�ch Treasury was �nvolved �n progress�ng recommendat�ons are as follows:

Standing Committee on Public Accounts:• Report on the 2003-04 Annual and F�nanc�al Reports; and

• Rev�ew of Aud�tor-General’s Report No 10 of 2004: 2003-04 F�nanc�al Aud�ts.

Standing Committee on Education, Training and Young People:• Report on 2003 to 2004 Annual and F�nanc�al Reports.

See Leg�slat�ve Assembly Comm�ttee Inqu�r�es and Reports under the Append�ces sect�on for further �nformat�on on these reports.

Reports by the OmbudsmanThere were no reports by the Ombudsman relevant to Treasury dur�ng the report�ng per�od.



Reports Requ�red by Leg�slat�on

Freedom of Information (FOI)

The Freedom of Information Act 1989 (the FOI Act) prov�des a legally enforceable r�ght of access by c�t�zens to all documentat�on �n the possess�on of the ACT Government, subject only to exempt�ons to protect the leg�t�mate �nterest of the ACT Government, and of the th�rd part�es who deal w�th the ACT Government. The Act requ�res �nformat�on about the operat�ons of ACT agenc�es to be made publ�cly ava�lable, �n part�cular, the rules and pract�ces affect�ng c�t�zens �n the�r deal�ngs w�th those agenc�es.

Sect�on 7 of the FOI Act requ�res Treasury to prepare and publ�sh a statement outl�n�ng �ts organ�sat�on, funct�ons and powers, the categor�es of documents, ava�lable and fac�l�t�es prov�ded for access to documents.

Section 7 Statement Organisation Functions and Powers

Treasury prov�des strateg�c financ�al and econom�c adv�ce and serv�ces to the ACT Government w�th the a�m of �mprov�ng the Terr�tory’s financ�al pos�t�on and econom�c management.

Treasury plays a lead�ng role �n promot�ng accountab�l�ty and transparency �n the del�very of serv�ces to the commun�ty and the management of resources. Th�s �s ach�eved through financ�al pol�c�es, management pract�ces, and analys�s and �nput �nto major change �n�t�at�ves across the ACT Publ�c Serv�ce.


In add�t�on to �ts trad�t�onal treasury funct�ons, Treasury also prov�des a number of key cross-government serv�ces �nclud�ng �n-sourced IT �nfrastructure serv�ces prov�ded by InTACT, as well as a range of tender�ng, r�sk management, �nfrastructure procurement and on-l�ne procurement serv�ces prov�ded by ACT Procurement Solut�ons.

A l�st of leg�slat�on under wh�ch Treasury exerc�ses statutory powers �s �ncluded �n the Append�ces under the head�ng Legislation Administered by the Department.

Public Participation in Decision-makingArrangements for publ�c part�c�pat�on �n dec�s�on-mak�ng �nclude publ�c subm�ss�ons to �nqu�r�es, customer consultat�on on pol�c�es, procedures and leg�slat�on, �nteract�on w�th peak �ndustry and profess�onal bod�es, d�scuss�on at publ�c meet�ngs, consultat�ve comm�ttees for spec�fic purposes, access to records through Freedom of Informat�on (FOI) requests, comments on draft documents, comments on B�lls before the Assembly, and contact w�th the Treasurer.

Categories of DocumentsTreasury holds several bas�c categor�es of documents:

• those that are ava�lable on request and w�thout charge;

• those ava�lable for sale, �nclud�ng those that are part of a publ�c reg�ster; and

• other k�nds of documents that may be ava�lable under the FOI Act.

Documents available on request and without chargeDocuments w�th�n th�s category �nclude publ�cat�ons produced by Treasury on var�ous aspects of �ts act�v�t�es. These are d�str�buted from publ�c counters and l�brar�es throughout the ACT and may also be ava�lable v�a the Treasury’s webpage http://www.treasury.act.gov.au/ or on the ACT Government Contracts Reg�ster at http://www.contractsreg�ster.act.gov.au. Th�s s�te l�sts contracts made by the Government over the value of $50,000.

Documents of other kinds that might be available under the FOI Act• general files, �nclud�ng �nternal, �nterdepartmental and publ�c documents, m�nutes of meet�ngs of

management and other comm�ttees, agendas and background papers, pol�cy statements, financ�al and staffing est�mates;

• d�ar�es, rosters, work sheets;

• program and pol�cy files;

• records held on m�crofilm, computer or paper �n connect�on w�th spec�al�sed d�v�s�onal funct�ons;

• photographs, v�deos and films;

• financ�al and account�ng records;

• files on appl�cants and cl�ents;

• records of government, �nclud�ng the mach�nery of government;

• leases and deeds of agreement; and

• brochures.

Facilities for AccessMembers of the publ�c are encouraged to seek access to documents by contact�ng Treasury before resort�ng to the more formal FOI procedure. In many cases, �t may be poss�ble to access �nformat�on more qu�ckly and effic�ently through such an approach.


All FOI requests should be d�rected to:

The FOI Coord�natorACT Department of TreasuryCanberra Nara Centre1 Const�tut�on AvenueCANBERRA ACT 2601Ph: (02) 6205 0623Fax: (02) 6207 0304

Several bus stops are close to the Nara Centre �n London C�rcu�t. Short-term car park�ng �s located oppos�te the Centre and a d�sabled car park space �s ava�lable �n Nangar� Street alongs�de the Centre. Informat�on regard�ng bus routes and t�metables can be obta�ned from ACTION telephone 13 17 10.

Section 8 Statement

Treasury makes ava�lable a sect�on 8 statement. Th�s �s an �ndex of documents prov�ded by the agency for the purpose of mak�ng a dec�s�on or recommendat�on under an enactment or scheme. The statement �s ava�lable from Treasury’s Freedom of Informat�on (FOI) Coord�nator or Treasury’s webs�te at http://www.treasury.act.gov.au/

• Summary of outcomes of FOI requests (Sect�on 79(2)) 15 requests were rece�ved under sect�on 18 of the FOI Act dur�ng 2005-2006.

• 3 of these requests had not been completed at 30 June 2006.

Access Decisions

Full Release Partial Access Total Exemption Technical Refusal (no documents)

Withdrawn

2 5 Nil 3 2

Response Times

0-30 days 31-45 days 46-60 days 61-90 days > 90 days

7 2 1 1 1

Appeal of decisions

Requests for Internal Review

Affirmed Partial Release Overturned

Nil - - -

Administrative Appeals Tribunal (AAT)

Requests to AAT Affirmed Overturned Ongoing

Nil - - -

Fees and charges (for requests with > 10 hours processing time)

Request for personal affairs remission

Request for financial hardship remission

Request for public interest remission

Accepted Refused Accepted Refused Accepted Refused

1 1 n/a n/a 1 n/a

No process�ng charges were collected dur�ng the report�ng per�od.


Applicant type

Member of public Solicitor Association/Organisation

Politician Company

10 Nil 2 1 2

Requests to amend personal records (section 48)

No appl�cat�ons were made to amend personal records.

Public Interest DisclosureThe Public Interest Disclosure Act 1994 prov�des a mechan�sm for people to report wrongdo�ng �n the ACT publ�c sector. Th�s act�on �s referred to as mak�ng publ�c �nterest d�sclosure’, and �s less formally known as ‘wh�stleblow�ng’. An agency leaflet �s ava�lable, wh�ch prov�des �nformat�on on mak�ng a publ�c �nterest d�sclosure.

The leaflet �ncludes summary �nformat�on on:

• who can make a d�sclosure;

• what can be d�sclosed;

• what protect�on �s ava�lable �f a d�sclosure �s made;

• who can rece�ve a d�sclosure; and

• what agenc�es must do under the Public Interest Disclosure Act 1994.

The leaflet also prov�des contact deta�ls to obta�n further �nformat�on �n mak�ng a d�sclosure.

Dur�ng 2005-06, Treasury rece�ved four d�sclosures made under the Public Interest Disclosure Act 1994. The Ch�ef Execut�ve decl�ned to �nvest�gate two of the d�sclosures on the grounds that:

• the allegat�ons have already been dealt w�th adequately;

• the d�sclosures lacked substance and conta�ned no cred�ble ev�dence; and

• �t �s �nappropr�ate to �nvest�gate one aspect of the d�sclosures unt�l current court proceed�ngs are final�sed.

The th�rd d�sclosure w�ll be cons�dered when the same court proceed�ngs are final�sed. The Ch�ef Execut�ve has sought legal adv�ce regard�ng the fourth d�sclosure.

Further information may be obtained from:

Merr�lyn Sernack Manager Ph: (02) 6207 0280 merr�[email protected] Execut�ve Un�t

Territory Records

Department of Treasury Records Management Program 2005-06

Treasury Records Management Program �s based on the Territory Records Act 2002 to establ�sh a framework ensur�ng respons�ble management of records and recordkeep�ng systems to:

• prov�de ev�dence of dec�s�ons, author�sat�ons and act�v�t�es;

• demonstrate that accountab�l�ty requ�rements have been met, and

• support bus�ness act�v�t�es through creat�ng, stor�ng and prov�d�ng retr�evab�l�ty for useable and rel�able records to ach�eve bus�ness effic�ency and effect�veness.


As part of the Records Management Program, Treasury has an �dent�fied Records Management Pol�cy that has been approved by the Ch�ef Execut�ve.

Also �ncluded �n the Records Management Program �s a procedures manual and core bus�ness funct�onal thesaurus, based on the Terr�tory Vers�on of Keyword AAA and the agency spec�fic records d�sposal schedules.

Dur�ng 2005-06 the follow�ng Treasury Records D�sposal Schedules were approved dur�ng th�s report�ng per�od:

• Terr�tory Records (Records D�sposal Schedule – Treasury Management Records) Approval 2006 (No 1) NI2006-138. Conta�n�ng the funct�ons of Government and Asset L�ab�l�ty Serv�ces, Government Budget Management, Government Insurance Serv�ces, Home Loan Portfol�o Adm�n�strat�on and Superannuat�on Management.

InTACT has developed a Records D�sposal Schedule for Informat�on and Commun�cat�ons Technology, wh�ch has been subm�tted to the Terr�tory Records Adv�sory Counc�l for approval as a not�fiable �nstrument. It was w�thdrawn follow�ng a restructure w�th�n InTACT and �s now be�ng resubm�tted.

The Records Management Pol�cy, Procedures and Funct�onal Thesaurus are ava�lable on Treasury’s �ntranet s�te along w�th anc�llary documents, wh�ch h�ghl�ght part�cular procedures or aspects of pol�cy.

A Records Management Tra�n�ng Program �s cont�nu�ng. Formal tra�n�ng �ncorporates two workshops, Introduction to Recordkeeping and Understanding and Using a Thesaurus. These are presented by the ACT Record Serv�ces, a bus�ness un�t of the Department of Urban Serv�ces. These courses are general �n nature and are not competency based and do not lead to further qual�ficat�ons. Forty-three staff attended the courses.

Although Treasury uses a paper-based records management system, there are some electron�c recordkeep�ng appl�cat�ons. TRIM Captura 4.3 �s used as a document track�ng system for the management of br�efs. In an effort to correlate the storage of electron�c documents w�th offic�al records Treasury’s computer network �s be�ng reorgan�sed along the same l�nes as the funct�onal thesaurus.

Plans are be�ng made for the commencement of part III of the Territory Records Act 2002 on 1 July 2007. Th�s part allows publ�c access to records older than 20 years that do not have FOI Act exempt�ons.

A program of appra�s�ng and sentenc�ng legacy records �s be�ng undertaken. Records are be�ng d�sposed of accord�ng to the author�sed records d�sposal schedules. Th�s w�ll leave a collect�on of records of bus�ness, h�stor�cal and research value ava�lable for use by �nterested members of the publ�c.

It has not been necessary to make arrangements for preserv�ng records that conta�n �nformat�on that may allow people to establ�sh l�nks w�th the�r Abor�g�nal or Torres Stra�t Islander her�tage, as Treasury has not �dent�fied any relevant classes of records.

Further information may be obtained from:

El�zabeth Estbergs Records Manager Ph: (02) 6207 5830 el�[email protected] ACT Department of Treasury


Susta�nab�l�ty and Env�ronment

Comm�ss�oner for the Env�ronment Report�ng

No �nvest�gat�ons relat�ng to Treasury were conducted by the Comm�ss�oner for the Env�ronment dur�ng 2005-06.

Ecolog�cally Susta�nable Development

The ACT Government has adopted an understand�ng of susta�nab�l�ty that recogn�ses the need for a long-term perspect�ve, the need for respons�b�l�t�es and benefits to be shared equ�tably, and the �nterdependence of our economy, env�ronment and soc�ety. The table below outl�nes the contr�but�on made by Treasury to th�s recogn�t�on of soc�al, econom�c and env�ronmental well-be�ng.

Description Environmental/Economic/Social Outcome

Transport Fleet Management

Treasury utilises vehicles allocated to executives as corporate fleet vehicles. This dual purpose of executive vehicles serves to minimise the need for, and purchase of, additional fleet/corporate vehicles for general use.

Fuel consumption data is not available for Treasury.

InTACT maintained a fleet of 15 vehicles for the majority of 2005/2006. During the year 10 vehicles were replaced with new vehicles. One vehicle was not replaced at the end of its lease. At 30 June 2006, InTACT had 14 vehicles in its fleet, including 1 SES vehicle.

InTACT vehicles used 15,825.4 litres of unleaded fuel during 2005-2006.

Total distance travelled for all InTACT vehicles was 162,652 kms.

Energy Use Management

Air-conditioning systems in the Canberra Nara Centre are controlled by automatic shutdown timers, reducing potentially wasted energy. Office-based IT equipment features energy saving shutdown timers, designed to minimise electricity consumption.

The following data is available for InTACT:

•Callam Offices used 3,765.7 megawatt hours (approx) of electricity during 2005/2006.

•Callam Offices used 3,765.7 megawatt hours (approx) of electricity during 2005/2006.

•Approximately 30 per cent of electricity used at Callam Offices was from ‘green’ sources.

•Callam Offices used 557,677 megajoules (approx) of gas during 2005-2006.

Note: While Callam Offices is primarily tenanted by InTACT, a number of other agencies have occupied space at Callam throughout the year. The electricity and gas consumption figures are for the entire building and not solely for the InTACT tenancy.

Intensity figures are not available as consumption figures are for Callam Offices, not InTACT.



Waste Under the ACT Greenhouse Strategy, Treasury worked to achieve compliance with the ACT NoWaste by 2010 Strategy, the aims of which are to reduce waste in landfills and to promote waste recycling. Recycling is strongly encouraged throughout the department.

Consistent with this strategy, Treasury continued with the following practices:

•the use of recycled paper to reduce the quantity of virgin paper used;

•the allocation of recycling bins throughout the building (marked for disposal of different types of paper waste), including the trial of personal classified waste paper bins at individual desks throughout the year; and

•the placement of worm farm bins in all kitchens as an environmentally-friendly method of reducing compost waste, together with the provision of glass/tin recycling bins.

InTACT has contracts with Recall for white paper recycling and Canberra Recycling for paper and cardboard recycling.

•Property Branch maintains the cleaning contract for Callam Offices. InTACT is currently unable to report on the amount of waste produced and has approached Property Branch to ascertain whether it will be practicable to report on this in the future.

Energy reduction management strategy to meet targets set in the ACT Greenhouse Strategy

Treasury contributed to emission reduction targets as specified in the ACT Greenhouse Strategy through:

•the use of an automatic power shutdown of building air conditioning systems;

•the use of office-based ICT equipment featuring energy saving shutdown timers;

•the use of executive allocated vehicles as corporate fleet vehicles for use by staff; thereby negating the purchase of pool cars;

•an agency annual financial contribution to the tree planting program to offset private vehicle emissions;

•scheduled continuous maintenance and fine tuning of the Direct Digital Control Valves throughout building air conditioning systems to increase the efficiency of the system.

Stationery Use Management

The use of recycled paper and office consumables is encouraged to reduce the quantity of virgin paper purchased. For example, InTACT has contracts with Recall for white paper recycling and Canberra Recycling for paper and cardboard recycling.

No data is available for the amount of waste produced by Treasury.

Property Branch (TAMS) maintains the cleaning contract for Callam Offices. InTACT is currently unable to report on the amount of waste produced and has approached Property Branch to ascertain whether it will be practicable to report on this in the future.



Water Use Management Staff kitchens on all floors feature purified chilled and boiled water, enhancing cleanliness and reducing heating costs.

The Nara Centre tenancy includes tenants other than Treasury and CMD manages the tenancy on their behalf.

At the Nara Centre, Treasury used a total of 2.557 megalitres (approx) of water were used during 2005-2006, with a water use intensity of 0.015 megalitres/person (170 staff).

At Callam Offices, a total of 3.215 megalitres (approx) of water were used during 2005-2006.

Note: While Callam Offices is primarily tenanted by InTACT, a number of other agencies have occupied space at Callam throughout the year. The water consumption figure is for the entire building and not solely the InTACT tenancy. Intensity figures are not available as consumption figures are for Callam Offices, not InTACT.

Sustainable Infrastructure Program

During 2005-06 Procurement Solutions administered the Sustainable Infrastructure Program. The program supports the implementation of measures aimed at increasing energy efficiency, conserving water, reducing emissions, exploring the use of alternative energy sources, and exploring the use of materials and design elements to deliver cost effective enhancements to public facilities and infrastructure.

Some of the projects which benefited from the Sustainable Infrastructure Program include:

•Multicultural Centre;

•Gungahlin Child and Family Centre;

•Environment ACT Ranger House Replacement;

•Palmerston Community Hall;

•Holder Health Protection Services Accommodation; and

•Birrigai Outdoor School Restoration.

ACT Procurement Solutions worked in consultation with the Office of Sustainability on the development of advisory toolkits and information for ACT Government officers to assist them in their procurement activity.

Strateg�c Bushfire Management Plan and Operat�onal Plans

Treasury does not own or manage unleased Terr�tory Land and therefore has no plans on wh�ch to comment.




Analys�s of F�nanc�al Performance

Management D�scuss�on and Analys�sTreasury’s financ�al results are reported �n Volume 2 of the 2005-06 Department of Treasury Annual Report. Volume 2 conta�ns annual financ�al results and Statements of Performance for Department of Treasury, Home Loan Portfol�o, Central F�nanc�ng Un�t, Superannuat�on Un�t and InTACT, along w�th a Management D�scuss�on and Analys�s (MDA) overv�ew for each report�ng ent�ty.


Strateg�c Asset ManagementThe table below outl�nes Treasury’s Asset Management Strategy, �n relat�on to the department’s Ownersh�p Agreement 2005-06. Cop�es of the Ownersh�p Agreement may be accessed electron�cally at www.treasury.act.gov.au/about/publ�cat�ons.shtml#Ownersh�p%20Agreements

Asset Management Strategy

Office accommodation, including movement towards the 15m2 per office employee target and future accommodation strategies to meet this target.

As at 30 June 2006, Treasury (excluding InTACT and ACTIA — ACTIA reports separately through the ACTIA Annual Report, while InTACT reports separately in this Report) employed approximately 236 staff. They were accommodated at:

•Canberra Nara Centre; and• Dame Pattie Menzies House and 20 Challis Street, Dickson

(Procurement Solutions).

Excluding the ACTRO shopfront on the ground floor of the Canberra Nara Centre, and including 330m2 of space on the third floor of the Canberra Nara Centre that was vacant as at 30 June 2006 but which is now occupied by ACTIA, Treasury utilised 4901m2 of office accommodation at that date, with an average area of 20.76m2 occupied by each employee. Arrangements are progressing for the consolidation of Treasury functions within the Canberra Nara Centre to better utilise existing office space.

Procurement Solutions has absorbed the full tenancy at 20 Challis Street, Dickson during 2006. This followed a redesign and fitout process. Procurement Solutions has also leased extra space on level one north of Dame Pattie Menzies House to accommodate the extra staff transferred from other departments during 2006.

All office layouts/fitouts were undertaken in consultation with an architect to ensure the maximum use of floor space and optimum functionality, with the aim of achieving compliance with the 15m2 per office employee.

Accommodation strategies likely to be pursued in 2006-07 include actions to progress the consolidation of departmental office locations (excluding Shared Services) into one location at the Canberra Nara Centre. Consolidation of departmental office locations will also assist in achieving the Government’s target of 15m2 per office employee.

Further accommodation data is available in the Treasury Ownership Agreement 2005-06.

Asset management improvements including asset maintenance planning, major property upgrades, condition audits, property valuation, asset recording, performance/utilisation, and identification of surplus property.

Treasury’s major assets are:• leasehold improvements (totalling approximately $333,000

during the reporting period);•plant and equipment to an approximate value of $16,000;•software, including the whole-of-government Oracle financial

management system valued at $894,000. All ACT Government production and test instances of Oracle Government Financials have now been upgraded to Release 11i – version 11.5.9. This robust and fully supported Financial Management System allows users to take advantage of a feature-rich user interface.


Adoption of asbestos materials management procedures and monitoring program.

Treasury continues to be represented on the Government Assets Asbestos Group, which coordinates the Government’s response to ACT Asbestos laws to ensure properties owned or occupied by the Territory comply with them.

As required under the legislation, Treasury worked towards implementing asbestos materials management and monitoring programs. These programs aim to provide written information about any materials containing asbestos on departmental premises to tenants, tradespeople and maintenance workers.

InTACT As at 30 June 2006, InTACT was leasing 5,539 sqm of space in Callam Offices.

Of this space:

•450m2 is Computer Centre and associated areas not used as office space;

•613 m2 is temporary accommodation for the Converged Networks Project , and is expected to be handed back to Property Branch in mid 2006; and

•663 m2 is being occupied by Shared Services and will be transferred to the Shared Services Centre on 1 July 2006.

This leaves InTACT with an effective 3,813 m2 of long-term office space for 2006-07. As at 30 June 2006, InTACT had 262 staff in Callam offices, resulting in a predicted long-term occupancy rate of 14.6m2 for 2006-07. Actual occupancy rates may vary from this figure, however, depending on the impact of 2006-07 Budget decisions.

2005-06 also saw a major shift in the location of InTACT staff. As a result of the transfer of former agency staff to InTACT as a part of Project unITy, for the first time a substantial component of InTACT staff are now not located at Callam Offices. The majority of staff who transferred to InTACT remain embedded in their former agencies, which they continue to service. As part of the Transition Agreements signed between InTACT and each agency, the former agency is required to continue to provide accommodation and associated office services to these staff. Consequently, InTACT does not lease accommodation for these staff nor count them in its occupancy calculations.

As part of the 2005-06 Budget, funding was provided to enable InTACT to commence implementing the dispersed data centre model recommended in the ‘Relocation Options Report’ produced for InTACT by Colliers International in 2005. By 30 June 2006, work had commenced on a third data centre at The Canberra Hospital. InTACT was negotiating with the Canberra Institute of Technology on the location of a fourth, and options for a fifth are being identified. Equipment assets associated with the new data centres will be managed in accordance with existing asset management strategies.

Asset Management Strategy


Asset Management Strategy Asset Management Strategy

InTACT continued The Colliers Report also found that Callam Offices is not fully appropriate for an organisation such as InTACT. The report identified a number of relocation options, however, in the current tight office accommodation climate these were not readily available. InTACT’s future office accommodation needs will now be considered as part of the accommodation requirements for the Shared Services Centre, of which InTACT will be a part.

During 2005-06, InTACT continued to upgrade physical security at Callam Offices and at its Macarthur House data centre through the installation of new video surveillance and physical access systems.

InTACT also manages the private optical fibre data network that was rolled out in 2004–2005 and is currently installing uninterrupted power systems across ACT Government sites which will require management in future years.


Ron Shaw HR and (02) 6207 6198 [email protected] Corporate Support InTACT


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Government Contract�ng

Procurement Contract�ng Pr�nc�ples and Processes

Treasury’s procurement select�on and management processes compl�ed w�th the Government Procurement Act 2001, and subord�nate Gu�del�nes and C�rculars, �nclud�ng:

• Government Procurement (Approved Procurement Un�ts) Gu�del�ne 2002 (No 2);

• Government Procurement (Pr�nc�ples) Gu�del�ne 2002 (No 2);

• Government Procurement (Quotat�on and Tender Thresholds) Gu�del�ne 2003 (No 1); and

• Procurement C�rcular 2004/08 Contract Var�at�ons.

Procurement proposals valued at over $50,000 were rev�ewed by an Approved Procurement Un�t (APU) and, �f appl�cable, by the Government Procurement Board as required by the Government Procurement (Approved Procurement Units) Guideline 2002.

Analysis of 2005-2006 Procurement Proposals

Procurement Type Number Value ($m) GST incl.

Public Tender: Goods 1 0.68

Services 6 6.49

Works 1 0.27

Select Tender: Goods 3 0.99

Services 5 0.87

Works - -

Single Select Tender: Goods 2 9.47

Services 13 13.51

Works - -

Variations: Goods - -

Services 6 4.13

Works - -

Total: 37 36.41

Major procurement act�v�t�es dur�ng 2005-06 �nclude:

• extens�on of the current Enterpr�se Agreement for M�crosoft Software L�cens�ng and Related Serv�ces - $9.30 m�ll�on;

• prov�s�on of Analogue Telephone Serv�ces - $3.80 m�ll�on;

• prov�s�on of Hewlett Packard Server Ma�ntenance and Support - $2.10 m�ll�on;

• select�on of Default Superannuat�on Scheme - $1.80 m�ll�on; and

• prov�s�on of Cred�t Rat�ng Serv�ces - $0.96 m�ll�on.


External Sources of Labour and Serv�cesTreasury engaged external labour and organ�sat�ons to undertake a range of serv�ces dur�ng 2005-06. These procurements are undertaken and managed under the ACT Government’s procurement pr�nc�ples of value for money, open and effect�ve compet�t�on, prob�ty and eth�cal behav�our, env�ronmental susta�nab�l�ty, local �ndustry development, and management of r�sk.

External labour and organ�sat�ons are engaged for reasons �nclud�ng the need for spec�al�st sk�lls, the lack of su�table �n-house resources and the need for �ndependent rev�ew or fac�l�tat�on.

Interest Pa�d on Commerc�al Accounts

Part 4 of the Government Procurement Act 2001 requ�res �nterest to be pa�d on overdue payments to suppl�ers of goods, serv�ces and works. Treasury normally settles �ts cred�tors w�th�n a 30-day per�od.

Treasury d�d not pay any �nterest dur�ng the report�ng per�od on overdue accounts and d�d not enter �nto any contracts that excluded the prov�s�ons of the Government Procurement Act 2001.


Annette Wr�ght Bus�ness (02) 6207 8935 annette.wr�[email protected] Management Manager Shared Serv�ces


External Sources of Labour and Services (GST exclusive)• Treasury has not used Select Tender for contracts of value greater than $100,000.

• Treasury has not used non-pre-qual�fied construct�on contractors

Name Description and Cost $ Area managing Date Reason for Contract (GST contract contract let exclusive) 2005-06

Output 1.1 Economic Development

Macquarie Risk Provision of specialist $33,024 Central Financing November 2002 Advisory Services risk management Unit services

Hays Personnel Administrative Services $44,121 Central Financing Ongoing Unit

Standard and Poor’s Credit Rating Services $66,048 Central Financing April 2006 Unit

Visual Risk Pty Ltd Provision of specialist risk $15,657 Central Financing December 2005 management services Unit

Barrington Treasury Provision of specialist risk $8,256 Central Financing December 2005 Services Pty Ltd management services Unit

Austraclear Services Provision of Registry, $9,000 Central Financing February 2005 Limited Issuing and Paying Unit Agency Services to the Territory’s $1 billion Debt Program

Hayes Personnel Specialist Economic $60,160 Economics November 2005 Services Branch

Output 1.2: Financial Management

Monash University Specialist advice on $30,700 Policy June 2005 Centre for the Vocational Coordination and Economics of Education and Training Development Education and matters for the Training Expenditure Revenue Committee

Prudence Ford Work around shared $60,300 Policy January 2006 services and its Coordination and implementation Development

ValueSourcing Review of ACT $30,650 Policy January 2006 Information Technology Coordination and services for the Strategic Development and Functional Review of the ACT Public Sector and Services

Ian Thomson Professional accounting $45,240 Policy November 2005 services and advice to Coordination and the Strategic and Development Functional Review of the ACT Public Sector and Services



Output 1.2: Financial Management continued

Australian Council of Specialist advice on $60,343 Policy June 2005 Education Research government school Coordination and education matters for the Development Expenditure Review Committee

Greg Smith Advice to Strategic and $68,250 Policy November 2005 Functional Review of the Coordination and ACT Public Sector and Development Services

Price Waterhouse Advice on Territory $50,000 Policy March 2006 Coopers ownership interests in Coordination and Rhodium Development

Hays Personnel1 Accounting and Financial $86,891 Finance and Ongoing Services Budget

ASG Group Limited2 Ongoing support and $263,561 Finance and October 2004 maintenance and Budget associated services for Oracle Government Financial Applications

Makeham Kichner Research for Expenditure $20,817 Policy May 2005 Research3 Review Committee Coordination and reviews and Development implementation of the TBL evaluation framework1 This represents the total of a number of individual contracts for specialised accounting staff, each of whom was selected on merit against a number of candidates.2 This is a whole-of-government contract managed by Treasury. Portions of these costs are reimbursed by agencies.

3 This cost is for the duration of the contract.

Output 1.3: Revenue Management (RMD)

Aussoft Solutions Pty Maintain and support $60,984 Revenue May 1998 Limited3 Rates and Land Tax Management Software Division

Technology One Maintain and support $178,071 Revenue October 2003 Limited Territory Revenue System Management Division

Australian Valuation Valuation services $422,728 Revenue November 2003 Office Management Division

Hermes Precisa Pty Printing and Base $142,035 Revenue June 2003 Limited Stationary for General Management Rates, Land Tax and Division Valuation Notices and scanning of documents

UNISYS Payment Payment collection $25,176 Revenue Ongoing Services Ltd services Management Division



Output 1.3: Revenue Management (RMD) continued

Australian Postal Payment collection $257,570 Canberra Connect April 2005 Corporation4 services

Commonwealth Processing of Credit Card $238,066 ACT September 2004 Bank4 and Bpay payments, direct debits and various services related to collection of Territory’s revenue

Effective People Contract staff $245,554 Revenue Ongoing Pty Ltd Management Division3 Continuation of user proprietary software.4 Contract is negotiated as a whole-of-government contract, amount disclosed relates only to the Revenue Management

Division.

Output 1.4 Procurement Support

Arch Info Tech Project coordination $39,437 ACT Procurement Transferred services Solutions from DUS

Fulton Technology Development and $45,918 ACT Procurement July 2002 maintenance of Contracts Solutions Management System (CMS), Basis website, Contracts Register, ACT Government Pre-qualification System

Kingsway Financial Pre-qualification financial $31,264 ACT Procurement September 2002 Assessments advice/assessment Solutions

Random Computing Development and $38,471 ACT Procurement July 2000 maintenance of Project-R, Solutions interface to Oracle and Reserve-R

Home Loan Portfolio (HLP)

Bureau Services Southpac’s agent for $86,772 Home Loan September 2005 Australia5 licensing the software to Portfolio the Territory

KPMG Review the risks $27,000 Home Loan October 2005 associated with Portfolio mortgages, the level of provisions and capital adequacy of the portfolio

5 Proprietary software.



Output 1.1: InTACT

Acumen Alliance Risk management & $52,245 InTACT October 2005 (ACT) Pty Ltd internal audit services

Capital Easy Finance Asset Leasing $4,916,783 InTACT May 2004 and Leasing

Cerulean Solutions Provision of $572,494 InTACT March 2004 Ltd telecommunications products and services

CHUBB Security Physical security services $77,823 InTACT January 2002 Australia Pty Ltd

CITEC Payroll disbursement $30,901 InTACT May 2001 services

Citrix Systems Asia Citrix Support Services $67,141 InTACT June 2005 Pacific Pty Ltd Agreement

Corporate Express Provision of servers, $1,767,161 InTACT December 2002 Aust Ltd6 PC’s workstation and other peripherals, accessories and software

Cybertrust Australia Provision of External $115,962 InTACT October 2004 Pty Ltd Firewalls

Dimension Data Provision of $3,961,380 InTACT March 2004 Australia Pty Ltd telecommunications products and services – Active Equipment

EB2B.COM Pty Ltd Provision of an $167,088 InTACT February 2006 Encryption Solution

EMC Global Holdings Company Storage Area $5,103,585 InTACT October 2004 Network maintenance and support

Emerson Network UPS Maintenance $997,130 InTACT May 2004 Power Global Agreement Services Australia

Exceed Systems Consultancy for $60,570 InTACT September 2005 Integration Application Sociability, Testing and Consolidation Manager

Gartner Australasia Research and advisory $47,285 InTACT April 2004 Pty Ltd services

Gibson Quai-AAS Consultancy evaluating $66,697 InTACT December 2004 Pty Ltd options for voice systems in ACT Government Schools

Global Asset Systems Barracuda 600 Spam $63,330 InTACT August 2005 Filters support

Hewlett-Packard Aust Hardware Maintenance $547,383 InTACT October 2003 Limited6 Agreement



Output 1.1: InTACT continued

Information Builders Provision of a service $114,823 InTACT August 2005 Pty Ltd management reporting solution

Intersect Alliance Provision of security $20,000 InTACT October 2003 Pty Ltd software support and maintenance

Itilics Pty Ltd Provision of Infrastructure $231,350 InTACT May 2005 Technology Library Service Desk management system

KAZ Technology PERSPECT Software $238,305 InTACT July 2003 Services Pty Ltd Support Agreement

Lexmark International Monochrome and colour $33,664 InTACT December 2002 (Aust) Pty Ltd 6 printers

Macquarie Bank Asset leasing $6,988,863 InTACT January 2000 Limited

Mercer Human Organisational design $72,389 InTACT September 2005 Resources Consulting consultancy Pty Ltd

Meta Group Aust IT benchmarking $88,298 InTACT September 2002 Holdings Pty Ltd consultancy

Microsoft Enterprise Microsoft enterprise $120,525 InTACT June 2003 agreement

Microsoft Pty Ltd Microsoft Premier $31,293 InTACT July 2002 Support Agreement

Optus Network Pty Ltd Mobile phone products $1,224,850 InTACT September 2004 and services

Proactive Services IT Service management $135,584 InTACT May 2004 Pty Ltd consultancy and training

Ricoh Australia Provision of photocopiers $182,957 InTACT December 2002 Pty Ltd 6 and MFDs

Saville & Holdsworth Provision for psychometric $51,678 InTACT November 2005 Australia Pty Ltd on-line testing

Squiz Pty Ltd Provision of remote $96,125 InTACT December 2005 access to the MySource Matrix System

SRC Solutions Provision of rehabilitation $27,761 InTACT July 2004 Pty Ltd case management and OH&S services

Sun Microsystems Sun Support Agreement $111,253 InTACT February 2004

Telstra Corporation Strategic Partner $6,576,556 InTACT April 1997 Ltd Agreement

Transact Capital Voice $2,915,431 InTACT April 2004 Communications telecommunications products & services



Output 1.1: InTACT continued

TurboSoft Pty Ltd TurboSoft TTWin $40,000 InTACT July 2003 Emulation Software Licence Agreement

Unisys Australia Unisys Clearpath $221,615 InTACT February 2004 Pty Ltd Hardware Maintenance & Software Support

VeriSign Australia Digital Server Certificates $68,630 InTACT August 2004 Pty Ltd

Verossity Pty Ltd Provision of Human $10,739,751 InTACT July 2003 Resources and Recruitment Services

Volante Systems Provision of large $269,950 InTACT September 2003 Pty Ltd (merged with account reseller services IPEX ITG) (Microsoft licences)

Vperformance VNMS Maintenance & $72,350 InTACT October 2003 Pty Ltd Support

6 Includes equipment paid for by InTACT’s lease provider and subsequently leased to InTACT

Corporate Management

Bellewarra Audit committee services $5,580 Corporate January 2001 Investments Pty Ltd Management

Davidson Trahaire Staff counselling services $10,000 Corporate January 2004 Corpsych Pty Ltd Management

Masters Le Mesurier Internal audit Services $9,000 Corporate February 2005 Pty Ltd Management

Walter Turnbull Internal audit services $17,941 Corporate January 2002 Pty Ltd Management

Walter Turnbull Review of HR system $22,005 Corporate March 2006 Pty Ltd Management

EBT 1 Central Financing Unit

Macquarie Investment Provision of Funds $391,595 Central Financing October 2003 Management Limited management Services Unit

Vanguard Provision of Funds $110,000 Central Financing October 2003 Investments Australia management Services (estimated Unit Limited as fees are deducted from the unit price of the investment)

JPMorganChase Provision of master $108,842 Central Financing November 2003 custodian services Unit



Superannuation Unit

Russell Employee Consulting Actuary $196,941 Superannuation December 2003 Benefits Unit

ComSuper Administrator CSS / PSS $3,237,257 Superannuation Ongoing Unit

JP Morgan Master Custody Services $582,040 Superannuation November 2003 Unit

Vanguard External Funds Manager $625,840 Superannuation October 2003 Unit

Alliance Bernstein External Funds Manager $718,679 Superannuation January 2004 Unit

Wellington External Funds Manager $945,015 Superannuation January 2004 Unit

Perpetual External Funds Manager $597,820 Superannuation January 2004 Unit

WestLB Mellon External Funds Manager $524,909 Superannuation January 2004 Unit

Renaissance External Funds Manager $664,379 Superannuation January 2004 Unit

Colonial External Funds Manager $199,498 Superannuation Ongoing Unit

Frontier Investment Investment Advisory $238,011 Superannuation May 2001 Consulting Services Unit

AMP External Funds Manager $500,662 Superannuation Ongoing Unit

Wilshire External Funds Manager $525,000 Superannuation December 2004 Unit

Gillespie & Co. Contractor $24,164 Superannuation February 2006 Unit

Hays Personnel Contractor $74,998 Superannuation Ongoing Unit


Leg�slat�ve Report

Leg�slat�on adm�n�stered by the department

TreasurerACTEW/AGL Partnership Facilitation Act 2000

Appropriation Acts

Competition Policy Reform Act 1996

Debits Tax Act 1997

Duties Act 19991

Emergencies Act 2004, schedule 1

Exhibition Park Corporation Act 1976

Financial Agreement Act 1994

Financial Management Act 19961

Financial Relations Agreement Act 2000

First Home Owner Grant Act 2000

Government Procurement Act 2001

Hotel School (Repeal) Act 20052

Independent Competition and Regulatory Commission Act 1997

Insurance Authority Act 2005

Land Tax Act 20041

Motor Sport (Public Safety) Act 20062

Payroll Tax Act 19871

Rates Act 20041

Road Transport (General) Act 1999, part 10

Superannuation (Legislative Assembly Members) Act 1991

Taxation Administration Act 1999

Taxation (Government Business Enterprises) Act 2003

Territory Owned Corporations Act 1990

Territory Superannuation Provision Protection Act 2000

Minister for Planning

Planning and Land Act 2002, chapter 4

1 Amend�ng leg�slat�on passed dur�ng 2005-62 New leg�slat�on enacted dur�ng 2005-06

Append�ces


Leg�slat�ve Assembly Comm�ttee Inqu�r�es and Reports

Standing Committee on Education, Training and Young People – Report on 2003 to 2004 Annual and Financial Reports

Report tabled 5 May 2005: Government response tabled 15 December 2005

Recommendation 2 The Committee recommends that reporting agencies improve the level of discussion and analysis in reports, including clear and plain explanations of the intent, meaning and variances in performance measures, and including discussion of challenges and difficulties faced by the agency.

Government response Agreed. In the Department of Education and Training Annual Report 2003-2004, the performance measures incorporated finance measures with material variances requiring explanations. Financial terminology was used in the explanations to provide factual, precise reasons for material variances.

For 2005-2006, all ACT departments initiated changes to performance measures according to Department of Treasury guidelines. New measures have been introduced to enable reporting on effectiveness and efficiency in the delivery of services and Early Intervention was identified as a cross-agency output. The 2004-2005 reporting will constitute a transition model with the aim being to move to triple bottom line reporting.

Treasury notes the concerns of the Committee regarding clarity of documentation, and every attempt will be made to clarify the explanations given on the notes to the measures.

Action to date Since the inception of the Annual Management Discussion and Analysis (MD&A) several years ago, Treasury has provided annual advice to agencies on information requirements for inclusion in their MD&A. The information content of the MD&A is reviewed annually and, where relevant, the advice provided incorporates guidance on how to address audit recommendations from prior years. The Memorandum addressing information requirements for the 2005-06 MD&A was issued in May 2006 (2006/08).

A separate Treasury Memorandum (2006/13) was issued in July 2006 providing a “Better Practice Guideline” to agencies for use in the preparation of their 2005-06 Statements of Performance. The “Better Practice Guideline” was developed principally to support the aims of the revised performance measurement framework, that is, to assist agencies to provide more meaningful and useful measures for the Legislative Assembly and the ACT community.


Standing Committee on Public Accounts – Report on the 2003-04 Annual and Financial Reports

Report tabled 25 August 2005: Government response tabled 15 December 2005

Recommendation 2 The Committee recommends that agencies take up the Auditor- General’s finding regarding the desirability of improvements to processes for the preparation of financial statements.

Government response Agreed. Agencies have been reminded by the Department of Treasury of the need to submit timely financial information to the Auditor-General, and compliance with this is monitored through the financial statement process.

Action to date In preparation for the 2004-05 audit of the Territory’s Consolidated Annual Financial Statements, Treasury issued Memorandum 2005/08 to agencies outlining timeframes, processes and other information pertinent to the preparation of their 2004-05 Annual Financial Statements. Agencies were reminded through that Memorandum to ensure that appropriate process are in place to meet the due dates, and to address the concerns raised by the Auditor-General in her report on the 2003-04 Financial Audits. A similar message was conveyed in Memorandum 2006/09, issued in June 2006, which outlines agency requirements for the preparation of the Territory’s 2005-06 Annual Financial Report.

Standing Committee on Public Accounts – Review of Auditor-General’s Report No 10 of 2004: 2003-04 Financial Audits

Report tabled 24 November 2005: Government response tabled 14 February 2006

Recommendation 1 Agencies take up the Auditor-General’s finding regarding desirability of improvements to processes for the preparation of financial statements.

Government response Noted. The Government and agencies will continue to work with the Auditor-General to improve financial development processes, where applicable and practical, within the Territory.

Action to date In preparation for the 2004-05 audit of the Territory’s Consolidated Annual Financial Statements, Treasury issued Memorandum 2005/08 to agencies outlining timeframes, processes and other information pertinent to the preparation of their 2004-05 Annual Financial Statements. Agencies were reminded through that Memorandum to ensure that appropriate process are in place to meet the due dates, and to address the concerns raised by the Auditor-General in her report on the 2003-04 Financial Audits. A similar message was conveyed in Memorandum 2006/09, issued in June 2006, which outlines agency requirements for the preparation of the Territory’s 2005-06 Annual Financial Report.

Recommendation 2 A capital works framework policy be developed to establish a consistent, whole-of-government approach to the monitoring, planning and procurement of capital works.

Government response The Government has made significant improvements to capital works budgeting and reporting processes since 2003-04. These include a capital works framework for the development of capital works business case proposals, incorporating linkages to whole-of-government objectives in planning for new or replacement infrastructure. This framework is being implemented in the 2006-07 Budget process.


In May 2005, the Treasurer announced that the Government was reforming procurement arrangements across Territory agencies and centralising the majority of procurement in Procurement Solutions. A key element of the reform is transferring responsibility for the procurement and delivery of capital works project to Procurement Solutions to enable a more coordinated and consistent approach to the procurement of capital works.

The Government has also implemented the capital upgrades program which commenced in the 2005-06 Budget, allowing agencies to better plan for and manage expenditure on existing infrastructure or programs, based on principles of strategic asset management. This has made a significant improvement in planning for a large component of the capital works program.

Action to date The Government has continued with its commitment to improved and consistent approaches to capital works monitoring, planning and procurement processes. The reforms described above are working well and delivering positive results for the ACT Government.

Further to the 2005 procurement and capital works reforms, the 2006-07 Budget provided for continued reforms in the areas of procurement and capital works (including asset management), as outlined below.

Capital Works

From 2007-08, a four-year rolling capital works program will be implemented. Agencies will be required to develop a four-year indicative forward program, updated on a rolling basis, with funding consideration by Government annually for the budget year only. This will further strengthen forward planning and approval processes for all infrastructure projects.

In addition to this, all agencies will be required to prepare strategic asset management plans, which will include condition audits, as part of the 2007-08 Budget process.

Further investigative and development work will also be undertaken in the coming year for the adoption of a two-stage approval and funding process for new capital works projects. The process will involve project concept approval prior to final approval, and authorisation of projects ready for construction. This process is targeted at improving program scoping, delivery and project assessments, including cost/benefit and risk assessments.

Procurement

A range of procurement-related initiatives are proposed for introduction including:

• development of procurement toolkits for a whole-of-government approach to procurement;

• development and management of common use contracts;

• implementation of a whole-of-government e-procurement system;

• statutory and management reporting of all procurement spending; and

• standardisation and streamlining of all documentation for procurement activities.


Standing Committee on Public Accounts – Report on the Annual and Financial Reports 2004-05

Report tabled 25 August 2005: Government response not yet tabled

Annexed Reports

Treasury has no Annexed Reports for 2005-06.


Glossary of Acronyms

ABS Austral�an Bureau of Stat�st�cs

ACT Austral�an Cap�tal Terr�tory

ACTPLA Austral�an Cap�tal Terr�tory Plann�ng and Land Author�ty

AIFRS Austral�an equ�valent to Internat�onal F�nanc�al Report�ng Standards

APU Approved Procurement Un�t

ASO Adm�n�strat�ve Serv�ce Officer

AS1428.1 Austral�an Standard 1428.1

ATO Austral�an Taxat�on Office

AWA Austral�an Workplace Agreement

bas�s Buyers and Sellers Informat�on Serv�ce

BCDR Bus�ness Cont�nu�ty and D�saster Recovery

BDD Bus�ness Desktop Deployment

BMHS Blue Mounta�ns Internat�onal Hotel Management School

CFU Central F�nanc�ng Un�t

CGC Commonwealth Grants Comm�ss�on

Chr�s21 Complete Human Resource Informat�on System (vers�on 21)

CIT Canberra Inst�tute of Technology

CITEC A nat�onal �nformat�on and commun�cat�ons technology (ICT) serv�ce prov�der

CMD Ch�ef M�n�ster’s Department

CMDB Configurat�on Management Database

CSS Commonwealth Superannuat�on Scheme

COAG Counc�l of Austral�an Governments

CTH Commonwealth of Austral�a

DT Department of Treasury

EAP Employee Ass�stance Program

EEO Equal Employment Opportun�ty

EPA Env�ronment Protect�on Author�ty

ESA Emergency Serv�ces Author�ty

ESD Ecolog�cally Susta�nable Development

FABD F�nance and Budget D�v�s�on

FMA Financial Management Act 1996

FOI Freedom of Informat�on

GAA Graduate Adm�n�strat�ve Ass�stant

GBE Government Bus�ness Enterpr�se

GFS Government F�nance Stat�st�cs

GST Goods and Serv�ces Tax

GSTAS GST Adm�n�strat�on Sub-Comm�ttee

HLP Home Loan Portfol�o


HR Human Resources

HRA Human Rights Act 2004

ICT Informat�on Commun�cat�on Technology

IGA Intergovernmental Agreement on the reform of Commonwealth State F�nanc�al Relat�ons

IP Internet Protocol

IT Informat�on Technology

ITIL Informat�on Technology Infrastructure L�brary

ITO Informat�on Technology Officer

JACS Department of Just�ce and Commun�ty Safety

MDA Management D�scuss�on and Analys�s

MLA Members of the Leg�slat�ve Assembly

MSAM MetaFrame Secure Access Manager

N/a Not appl�cable

NAAATI Nat�onal Accred�tat�on Author�ty for Translators and Interpreters

NCO Nat�onal Compet�t�on counc�l

NCP Nat�onal Compet�t�on Pol�cy

OH&S Occupat�onal Health and Safety

OLPS Onl�ne Lodgment and Payment Serv�ce

OMA Office of Mult�cultural Affa�rs

OpCen Operat�ons Centre

PC Personal Computer

PSMA Public Sector Management Act 1994

PSS Publ�c Superannuat�on Scheme

Pty Ltd Propr�ety L�m�ted

RAPS Rece�pt�ng and Payments System

RIS Regulatory Impact Statements

RMD Revenue Management D�v�s�on

SAN Storage Area Network

SEOs Spec�al Employment Arrangements

SERBIR Sen�or Execut�ve Respons�ble for Bus�ness Integr�ty R�sk

SITO Sen�or Informat�on Technology Officer

SOE Standard Operat�ng Env�ronment

SOG Sen�or Officer Grade

SPA Superannuat�on Prov�s�on Account

SPPs Spec�fic Purpose Payments

SQL Server Standard�sed Query Language Server

TOCs Terr�tory Owned Corporat�ons

TRS Terr�tory Revenue System

UPF Un�form Presentat�on Framework

YWCA Young Women’s Chr�st�an Assoc�at�on


Alphabet�cal Index

Abor�g�nal and Torres Stra�t Islander Report�ng 38


ACT F�nanc�al Framework 12


Adm�n�strat�on Cost per Home Loan 24

Analys�s of 2005-2006 Procurement Proposals 69

Analys�s of Agency Performance 7

Borrow�ng Management 20

Bus�ness cont�nu�ty and d�saster recovery 28

Cap�tal Works Management 68

Ch�ef Execut�ve Rev�ew 1

Comm�ss�oner for the Env�ronment Report�ng 61


Compl�ance revenue per �nspector 16

Contracts & Tender�ng Branch 18

Culture and Values 43

Customer projects 26

Debt management - level of outstand�ng debt 16

Ecolog�cally Susta�nable Development 61

Execut�ve Management Group 51

Expend�ture Rev�ews and Strateg�c and Funct�onal Rev�ew 11

External Government Report�ng 11

External Scrut�ny 54

External Sources of Labour and Serv�ces 70

Fraud Prevent�on 52

Freedom of Informat�on 56

Governance 51

Government Bus�ness Enterpr�se Overs�ght and Governance 12

Government Contract�ng 69

Government Procurement 55

Health 45

Hous�ng 12

Human Resource Performance 40


ICT secur�ty 28

Implementat�on of ITIL 27

Increase �n net assets for the financ�al year 24

Infrastructure Procurement Branch 17


Installat�on of un�nterrupted power systems 27

InTACT Sen�or Execut�ve Team 52

InTACT Strateg�c Plan 2004-07 51

Internal Accountab�l�ty 51

Internal aud�t rev�ews 53

Investment Management 20

Learn�ng and Development 46

Leg�slat�on adm�n�stered by the department 78


Leg�slat�ve Report 78

Management of Trust Moneys and Other Non-Publ�c Moneys 55

Manag�ng Our People 40


Organ�sat�on Chart v�

Output 1.1 – Econom�c Management: 7

Output 1.1 – Home Loan Portfol�o: 24

Output 1.1 – InTACT: 25

Output 1.2 – F�nanc�al Management: 10

Output 1.3 – Revenue Management: 15

Output 1.4 – Procurement Support Serv�ces: 17

Output EBT 1 – Central F�nanc�ng Un�t: 20

Output EBT 1 – Superannuat�on Un�t: 22

Preparat�on and Del�very of the ACT Budget 11

Procurement Contract�ng Pr�nc�ples and Processes 69

Procurement Pol�cy Un�t 18

Procurement Solut�ons, Management Rev�ew Comm�ttee 51

Prov�s�on of F�nanc�al Management Tra�n�ng 13


Reports by Leg�slat�ve Assembly Comm�ttees 56

Reports by the Aud�tor-General 54

Reports by the Ombudsman 56

Reports Requ�red by Leg�slat�on 56

R�sk Management and Internal Aud�t Arrangements 53

Sale of the Austral�an Internat�onal Hotel School 12

Sect�on 7 Statement 56

Sect�on 8 Statement 58

SOE XP upgrade 27

Software developments and upgrades 27

Staff development 28

Staffing Profile 41

Storage Area Network upgrade 27

Strateg�c Asset Management 65

Strateg�c Bushfire Management Plan 63

Studybank 48

Summary of Outcomes of FOI Requests (Sect�on 79(2)) 58


Susta�nab�l�ty and Env�ronment 61

Terr�tory Records 59

Transm�ttal Cert�ficates v

Treasury Corporate Plan 2006 51

Tr�ple Bottom L�ne 12

Workplace D�vers�ty 43

Workplace Health and Safety 45

Workplace Relat�ons 49


Sect�on Page Number

TRANSMITTAL CERTIFICATE v

CHIEF EXECUTIVE REVIEW 1

The organ�sat�on 1

Overv�ew and H�ghl�ghts 1

Outlook 4

AGENCY PERFORMANCE 7

Analys�s of agency performance 7





Abor�g�nal and Torres Stra�t Islander report�ng 38


MANAGEMENT OF THE ORGANISATION 40

Manag�ng our people 40

HR performance 40

Staffing profile 41

Culture & values 43

Workplace d�vers�ty 43

Workplace health and safety 45

Learn�ng & development 46

Workplace relat�ons 49

Governance 51

Internal accountab�l�ty 51

Fraud prevent�on 52

R�sk management & �nternal aud�t arrangements 53

External scrut�ny 54

Reports requ�red by leg�slat�on 56

Freedom of Informat�on 56


Terr�tory records 59

Susta�nab�l�ty & Env�ronment 61

Compl�ance Index


Comm�ss�oner for the Env�ronment report�ng 61

Ecolog�cally susta�nable development 61

Strateg�c bushfire management plan and bushfire operat�onal plans 63

ANALYSIS OF FINANCIAL PERFORMANCE 64

Management d�scuss�on and analys�s 64, Volume 2

F�nanc�al report Volume 2

Statement of performance Volume 2

Strateg�c asset management 65

Cap�tal works 68

Government contract�ng 69

APPENDICES 78

Leg�slat�ve Report 78

Leg�slat�on adm�n�stered by the Department 78


ANNEXED REPORTS 82

N�l

SUBSUMED REPORTS n/a

Comm�ss�oner for ACT Revenue 15

DEPARTMENT of TREASURY · DEPARTMENT OF TREASURY ANNUAL REPORT 05-06 ... Central F nanc ng Un t: 20...

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Transcript of DEPARTMENT of TREASURY · DEPARTMENT OF TREASURY ANNUAL REPORT 05-06 ... Central F nanc ng Un t: 20...