Dental Coverage · Guardian is a leading provider of employee benefits and individual insurance...

23
IBEW Local 18 Dental Coverage Here is your new dental coverage, which includes your enrollment form. Make sure you return the completed form, if applicable, to the Local 18 Benefit Service Center or during the annual open enrollment you can enroll on-line at www.mybenefitchoices.com/local18. If you miss the deadline, the coverage may be delayed or you may not be eligible for enrollment this year. HIGHLIGHTS: Choice of two dental plans Single, two-party and family coverage available Find out if your dentist is in Guardians network at www.guardiananytime.com.

Transcript of Dental Coverage · Guardian is a leading provider of employee benefits and individual insurance...

  • IBEW Local 18

    Dental Coverage

    Here is your new dental coverage, which includes your enrollment form. Make sure you return the completed form, if applicable, to the Local 18 Benefit Service Center or during the annual open enrollment you can enroll on-line at www.mybenefitchoices.com/local18.

    If you miss the deadline, the coverage may be delayed or you may not be eligible for enrollment this year.

    HIGHLIGHTS:

    • Choice of two dental plans • Single, two-party and family coverage available

    Find out if your dentist is in Guardian’s network at www.guardiananytime.com.

  • COVER YOURSELF WITH GUARDIANGuardian is a leading provider of employee benefits and individual insurance coverage.

    Founded in 1860, The Guardian Life Insurance Company of America is one of the largestmutual life insurance companies in the United States. As a mutual company, Guardian isfocused 100% on the needs of our customers – employers who choose Guardian and theiremployees covered by our plans. Today, more than six million employees and their familiesrely on Guardian as their employee benefits provider.

    We have built our success on the time-tested values of quality, innovation and high-qualityservice. In July 2008 Standard & Poor’s upgraded Guardian’s credit rating to AA+ (VeryStrong). We’ve been around for 148 years insuring the people and businesses we protectand we’ll continue to provide benefits and services our customers have come to expectfrom us.

    For more information on how we can protect you and your family, please visitwww.GuardianLife.com

  • Prepared for IBEW Local 18 Guardian Group Plan Number 00456998

    UNDERSTAND YOUR COVERAGE:

    o Review your benefits. o Complete your enclosed enrollment form, if applicable. o Sign and return form to the Local 18 Benefit Service Center.

    Welcome Dear IBEW Local 18 Member, Welcome to The Guardian Life Insurance Company of America. We are pleased to inform you of the Dental options available through Guardian for the upcoming plan year. Guardian has been selected as your dental carrier because of competitive rates, extensive network choices and excellent service reputation. Our dental plans are designed to allow you convenient access to dental facilities and services. This booklet contains an overview of benefits available to you and your family. If you need help understanding how your plan works or questions on enrollment, the Local 18 Benefit Service Center is available to help Monday-Friday 8:30am-5pm at 800-842-6635. After you have enrolled in the dental plan, ID cards will be mailed to your mailing address. Simply call the member service number on your ID card with benefit or eligibility questions.

    For questions on how to find a Provider, call the Guardian Hotline at 1-888-600-1600. Once you have been enrolled contact 1-800-541-7846 for PPO plans and 1-800-273-3330 for DHMO plans. PPO ID Cards Once you are enrolled you will receive two cards, both in the employees name. DHMO ID Cards Once you are enrolled you will Receive ID cards for yourself and any enrolled dependents. Ask the Local 18 Benefit Service Center to replace a lost ID card by contacting them at 1-800-842-6635.

    Plan Details This booklet explains your basic plan options. Find a network dentist in minutes Use our Provider Online Search at www.guardiananytime.com (see page 13)

    www.guardiananytime.com Enrollment Kit 00456998, 0001, EN

  • Why Dental Insurance?

    Good oral hygiene is important, not only for looks, but for general health as well. A routine dental examination can detect symptoms of more than

    125 diseases, including heart disease, diabetes, anemia, stomach ulcers, osteoporosis and kidney disease. Regular check ups and cleanings can

    save you the pain and expense of future problems. Dental insurance will keep these visits affordable and is a cost-effective way to minimize health

    care costs for you and your family. The American Dental Hygienists’ Association estimates that for every $1 spent on prevention or oral health care,

    as much as $8 to $50 is saved on future emergency and restorative procedures. Using your dental insurance for regular dental check ups can

    improve your health by helping you:

    1) Prevent Oral Cancer: According to The Oral Cancer Foundation, someone dies from oral cancer every hour of every day in the United States

    alone. When you have your dental cleaning, your dentist is also screening you for oral cancer, which is highly curable if diagnosed early.

    2) Prevent Gum Disease: Gum disease is an infection in the gum tissues and bone that keep your teeth in place and is one of the leading causes

    of adult tooth loss. If diagnosed early, it can be treated and reversed. If treatment is not received, a more serious and advanced stage of gum

    disease may follow. Regular dental cleanings and check ups, flossing daily and brushing twice a day are key factors in preventing gum disease.

    3) Help Maintain Good Physical Health: Recent studies have linked heart attacks and strokes to gum disease, resulting from poor oral hygiene.

    A dental cleaning every six months helps to keep your teeth and gums healthy and could possibly reduce your risk of heart disease and strokes,

    as well as many other serious conditions.

    4) Keep Your Teeth: Since gum disease is one of the leading causes of tooth loss in adults, regular dental check ups and cleanings, brushing

    and flossing are vital to keeping as many teeth as you can. Keeping your teeth means better chewing function and ultimately, better health.

    5) Prevent the Need for Advanced Treatment: Your dentist and hygienist will be able to detect any early signs of problems with your teeth or

    gums that can be easily treatable. If these problems go untreated, root canals, gum surgery and removal of teeth could become the only

    treatment options available.

    6) Have a Bright and White Smile: Your dental hygienist can remove most tobacco, coffee and tea stains. During your cleaning, your hygienist

    will also polish your teeth to a beautiful shine.

    7) Protect your children’s health: Tooth decay is the most common chronic childhood disease, five times more common than asthma and results

    in a loss of 51 million school hours each year. Regular check ups can help prevent tooth decay in your children.

    Sources: www.about.com, American Academy of Pediatrics

    Prepared for IBEW Local 18 Guardian Group Plan Number 00456998

    www.guardiananytime.com Enrollment Kit 00456998, 0001, EN

  • Network Managed DentalGuard DentalGuard PreferredCalendar year deductible

    Family limit Individual No deductible

    Waived for $0 $25 In-Network Out-of-Network

    3 per family Preventive Preventive

    Charges covered for you (co-insurance) In - Network only Preventive Care Basic Care (e.g. fillings) covered procedure. See Major Care

    (e.g. cleanings) You pay a copay for each

    Orthodontia (e.g. crowns, dentures) more information.

    “Plan Details”, for

    100% 100% In-Network Out-of-Network

    90% 80% 60% 60% 80% 80%

    Annual Maximum Benefit Unlimited $2,000 $2,000Lifetime Orthodontia Maximum Not Applicable $2,000Office visit copay $0 NoneNetwork Managed DentalGuard DentalGuard Preferred

    Dental Plans YOUR GUARDIAN PLAN OFFERS:

    Option 1: With your DHMO plan, you enjoy negotiated discounts from our network dentists. You pay a fixed copay for each covered service. Out-of-network visits are not covered. Option 2: With your PPO

    plan, you can visit any dentist; but you pay less out-of-pocket when you choose a PPO in -network dentist.

    Family coverage For spouse/domestic partner and children up to age 26 National PPO network of more than 70,000 dentist locations Reliable claims payment four days on average

    Let Guardian put its 30-plus years of dental benefits experience to work for you and your family.

    4

    Find out if your dentist is in Guardian’s network at www.guardiananytime.com Out-of-Network Benefits Based on usual, reasonable and customary rates for a given area

    COMPARE THE PLANS Option 1: DHMO Option 2: PPO DentalGuard Preferred

  • CATEGORY PLAN DETAILS Option 1: Option 2:You Pay Plan paysNetwork only In-network Out-of-network

    Preventive Care Cleaning (prophylaxis) $0 100% 100%Frequency:

    Fluoride Treatments $0 100% 100%Limits: No Age Limits

    Oral Exams $0 100% 100%X-rays $0 100% 100%

    Basic Care Anesthesia* Restrictions Apply 90% 80%

    Fillings (one surface $0 90% 80%Perio Surgery $60-155 90% 80%

    Repair & Maintenance ofCrowns, Bridges & Dentures $0 90% 80%Root Canal $70-140 90% 80%Scaling & Root Planing (per quadrant) $15-25 90% 80%Simple Extractions $10 90% 80%Surgical Extractions $35-85 90% 80%

    Major Care Bridges and Dentures $90-140 60% 60%Inlays, Onlays, Veneers** $40-80 60% 60%Single Crowns $100 60% 60%

    Orthodontia Orthodontia $1,500-2,800Limits: Adults & Child(ren)

    Cosmetic Care Bleaching $165 Not Covered Not CoveredThis is only a partial list of dental services. Your certificate of benefits will show exactly what is covered and excluded. **Crowns, Inlays,Onlays and Labial Veneers are covered only when needed because of decay or injury and only when the tooth cannot be restored withamalgam or composite filling material.

    Please note: The plan detailslisted here are some of themost common services relatedto dental coverage. The co-insurance percentages for thePPO plan options correspondto the coverage categories ofPreventive, Basic, Major andOrthodontia listed in the table

    EXCLUSIONS AND LIMITATIONSn Important Information about Guardian’s DentalGuard Indemnity and DentalGuard Preferred PPO plans: This policy

    provides dental insurance only. Coverage is limited to those charges that are necessary to prevent, diagnose ortreat dental disease, defect, or injury. Deductibles apply. The plan does not pay for: oral hygiene services (exceptas covered under preventive services), orthodontia (unless expressly provided for), cosmetic or experimentaltreatments, any treatments to the extent benefits are payable by any other payor or for which no charge is made,prosthetic devices unless certain conditions are met, and services ancillary to surgical treatment. The plan limitsbenefits for diagnostic consultations and for preventive, restorative, endodontic, periodontic, and prosthodonticservices. The services, exclusions and limitations listed above do not constitute a contract and are a summaryonly. The Guardian plan documents are the final arbiter of coverage. Contract # GP-1-DG2000 et al.

    n Important information about Guardian’s Managed DentalGuard Pre-Paid (Florida) Plan, Managed Dental Care’s DHMO(California) Plan and Managed DentalGuard, Inc.’s Managed DentalGuard DHMO (Texas) Plan: This plan provides pre-paiddental benefits through a network of participating general dentists and specialty care dentists. All covered services must beprovided by the member’s Primary Care Dentist. Specialty care services are covered only when referred by the member’s

    Primary Care Dentist and approved in advance by Managed DentalGuard. Only those services listed in the plan are covered.Certain services are subject to annual or other periodic limitations. Where orthodontic benefits are specifically included, theplan provides for one course of comprehensive treatment per lifetime, per member. Unless specifically included, theManaged DentalGuard plan does not provide orthodontic benefits if comprehensive orthodontic treatment or retention is inprogress as of the member’s effective date under the Managed DentalGuard plan. The services, exclusions and limitationslisted here do not constitute a contract and are a summary only. The Managed DentalGuard plan documents are the finalarbiter of coverage. GP-1-MDG1, et al. or GP-1-MDG-FL-1-08, et al. (Florida), GP-1MDC1, et al.. or GP-1-MDC-CA-1-08, et al.(California), GP-1-MDG-TX1, et al. or GP-1-MDG-TX-1-08, et al. (Texas), GP-1-MDG-NY1, et al. or GP-1-MDG-NY-1-08, et al.(New York), GP-1-MDG-1-NJ, et al. or GP-1-MDG-NJ-1-08, et al. (New Jersey)

    n Special Limitation: Teeth lost or missing before a covered person becomes insured by this plan. A covered person mayhave one or more congenitally missing teeth or have lost one or more teeth before he became insured by this plan. Wewon’t pay for a prosthetic device which replaces such teeth unless the device also replaces one or more natural teeth lost orextracted after the covered person became insured by this plan. R3 – DG2000

    2 per calendar year to age 19

    Periodontal Maintenance $15 Frequency:

    Sealants (per tooth) $0 90% 80%

    2 per calendar year

    DHMO

    2 per calendar year 2 per calendar year

    100% 100%

    .

    up to $2,000 lifetime80% 80%

    4

    PPO Dental Guard Preferred

    2 per calendar year

    The total number of cleanings and periodontal maintenance procedures are combined in a 12 month period. *General Anesthesia-Restrictions apply & may be subject to medical necessity. Silver fillings and white fillings for front teeth. Other types offillings may be paid at other benefit levels. (Additional cleanings are available for an additional co-pay).

    ^

    ^

    per arch

    In-

    )

  • UNDERSTANDING YOUR BENEFITS—DENTAL

    Basic care Moderately complex dental services. Most plans consider fillings and extractions to be basic care.

    Co-insurance The portion of the covered charge paid by Guardian.

    Copay (short for copayment) A fixed fee paid to a dentist at the time a dental service is performed. Some sample copays are shown in this booklet. A complete list is

    shown in your certificate booklet.

    Claims Payment Basis PPO & NAP

    The usual cost for a specific dental service in your area. Amounts over the specified Usual Customary & Reasonable percentile (80%) are

    usually the patient’s responsibility:

    In-Network: Benefits are based on a negotiated contracted fee schedule, and no balance billing.

    Out-of-Network: Benefits are based on usual, reasonable, and customary rates for a given area.

    Deductible The amount of charges you and your family must pay each plan year before the plan pays you any benefits.

    Dental office number The unique identification number assigned to a dental provider. Each family member must select a primary care dentist and enter his or

    her number on the enrollment form.

    Family limit Maximum number of deductibles your family must pay in each plan year before this plan starts paying benefits for all covered family

    members for the rest of the plan year.

    In-network charges Charges for services provided by dentists who are a member of your plan's network.

    Major care More complex dental services. Most plans consider crowns and dentures to be major care.

    Out-of-network charges Charges for services provided by dentists who are not members of your plan's network.

    Plan year The 12 month period used to apply this plan's deductible and annual maximum. Your plan's plan year is the calendar year.

    PPO (Preferred Provider Organization) Plan that lets you visit any dentist, but usually provides better benefits for the services of PPO network dentists. PPO dentists have

    agreed to accept discounted fees as payment in full.

    Pre-determination Review Guardian will gladly assist you and your dentist by determining what benefits could be payable for services and procedures over $300.

    Have your dentist fax your treatment plan to Guardian, note that it is a pre-determination review and we will let your dentist know what

    benefits would be payable. This includes orthodontic treatment if your plan includes it. Pre-determination applies to PPO and Indemnity

    plans only.

    Pre-Paid Plan A plan that requires you to visit a network dentist. You pay a fixed copay to the dentist for each service performed. No benefits are

    available for services of dentists who are not in the network.

    Preventive care Most routine dental services. Most plans consider checkups and cleanings to be preventive care.

    (DHMO)

    5

    (DHMO)

    Your plan's plan year is calendar year.

  • Managed D

    entalGuard - Plan Schedule

    Plan U60G

    CD

    TC

    overed Dental Services

    Codes ++

    Charges

    Patient

    EvaluationsD

    0999O

    ffice visit during regular hours, general dentist only *$0

    D0180

    Com

    prehensive periodontal evaluation – new or established patient

    0D

    0170R

    e-evaluation – limited, problem

    focused (established patient, not post-operative visit)0

    D0150

    Com

    prehensive oral evaluation – new or established patient

    0D

    0145O

    ral evaluation for a patient under three years of age and counseling with prim

    ary caregiver0

    D0140

    Limited oral evaluation – problem

    focused0

    D0120

    Periodic oral exam

    ination – established patient0

    D0330

    Panoram

    ic film0

    D0277

    Vertical bitew

    ings – 7 to 8 films

    0D

    0274B

    itewings – four film

    s0

    D0273

    Bitew

    ings – three films

    0D

    0272B

    itewings – tw

    o films

    0D

    0270B

    itewing – single film

    0D

    0240Intraoral – occlusal film

    0D

    0230Intraoral – periapical each additional film

    0D

    0220Intraoral – periapical first film

    0D

    0210Intraoral – com

    plete series (including bitewings)

    0R

    adiographs/Diagnostic Im

    aging (Including Interpretation)

    D0431

    Adjunctive pre-diagnostic test that aids in detection of m

    ucosal abnormalities including prem

    alignant and malignant lesions, not to include cytology or

    Tests and Examinations

    D0470

    Diagnostic casts

    0D

    0460P

    ulp vitality tests0

    biopsy procedures50

    D1999

    Prophylaxis – adult or child, for each additional service in sam

    e 12-month period + #

    60D

    1120P

    rophylaxis – child, for the first two services in any 12-m

    onth period + #0

    D1110

    Prophylaxis – adult, for the first tw

    o services in any 12-month period + #

    0D

    ental Prophylaxis

    D2999

    Topical fluoride (adult or child), each additional service in the same 12-m

    onth period + =20

    D1206

    Topical fluoride varnish; therapeutic application for moderate to high caries risk patients, for the first tw

    o services in any 12-month period + =

    0D

    1204Topical application of fluoride (prophylaxis not included) – adult, for the first tw

    o services in any 12-month period + =

    0D

    1203Topical application of fluoride (prophylaxis not included) – child, for the first tw

    o services in any 12-month period + =

    0Topical Fluoride Treatm

    ent (Office Procedure)

    D9999

    Sealant – per tooth (non-m

    olars) ^35

    D1351

    Sealant – per tooth (m

    olars) ^0

    D1330

    Oral hygiene instructions

    0D

    1310N

    utritional counseling for control of dental disease0

    Other Preventive Services

    D1555

    Rem

    oval of fixed space maintainer

    0D

    1550R

    e-cementation of space m

    aintainer0

    D1525

    Space m

    aintainer – removable - bilateral

    0D

    1515S

    pace maintainer – fixed - bilateral

    0D

    1510S

    pace maintainer – fixed - unilateral

    0Space M

    aintenance (Passive Appliances)

    D2161

    Am

    algam – four or m

    ore surfaces, primary or perm

    anent0

    D2160

    Am

    algam – three surfaces, prim

    ary or permanent

    0D

    2150A

    malgam

    – two surfaces, prim

    ary or permanent

    0D

    2140A

    malgam

    – one surface, primary or perm

    anent0

    Am

    algam R

    estorations (Including Polishing)

    D2394

    Resin-based com

    posite – four or more surfaces, posterior

    0D

    2393R

    esin-based composite – three surfaces, posterior

    0D

    2392R

    esin-based composite – tw

    o surfaces, posterior0

    D2391

    Resin-based com

    posite – one surface, posterior0

    D2390

    Resin-based com

    posite crown, anterior

    0D

    2335R

    esin-based composite – four or m

    ore surfaces or involving incisal angle (anterior)0

    D2332

    Resin-based com

    posite – three surfaces, anterior0

    D2331

    Resin-based com

    posite – two surfaces, anterior

    0D

    2330R

    esin-based composite – one surface, anterior

    0R

    esin-Based C

    omposite R

    estorations - Direct

    D2644

    Onlay – porcelain/ceram

    ic – four or more surfaces

    80D

    2643O

    nlay – porcelain/ceramic – three surfaces

    80D

    2642O

    nlay – porcelain/ceramic – tw

    o surfaces80

    D2630

    Inlay – porcelain/ceramic – three or m

    ore surfaces75

    D2620

    Inlay – porcelain/ceramic – tw

    o surfaces75

    D2610

    Inlay – porcelain/ceramic – one surface

    60D

    2544O

    nlay – metallic – four or m

    ore surfaces **80

    D2543

    Onlay – m

    etallic – three surfaces **80

    D2542

    Onlay – m

    etallic – two surfaces **

    80D

    2530Inlay – m

    etallic – three or more surfaces **

    75D

    2520Inlay – m

    etallic – two surfaces **

    75D

    2510Inlay – m

    etallic – one surface **60

    Inlay/Onlay R

    estorations ^^

    Page 1 of 5

    V.08254

    DHMO

    6

  • Managed D

    entalGuard - Plan Schedule

    Plan U60G

    CD

    TC

    overed Dental Services

    Codes ++

    Charges

    Patient

    D2794

    Crow

    n – titanium

    95D

    2792C

    rown – full cast noble m

    etal95

    D2791

    Crow

    n – full cast predominantly base m

    etal95

    D2790

    Crow

    n – full cast high noble metal **

    95D

    2783C

    rown – ¾

    porcelain/ceramic

    85D

    2782C

    rown – ¾

    cast noble metal

    85D

    2781C

    rown – ¾

    cast predominantly base m

    etal85

    D2780

    Crow

    n – ¾ cast high noble m

    etal **85

    D2752

    Crow

    n – porcelain fused to noble metal

    95D

    2751C

    rown – porcelain fused to predom

    inantly base metal

    95D

    2750C

    rown – porcelain fused to high noble m

    etal **95

    D2740

    Crow

    n – porcelain/ceramic substrate

    $100C

    rowns – Single R

    estorations Only ^^

    D2971

    Additional procedures to construct new

    crown under existing partial denture fram

    ework

    125D

    2970Tem

    porary crown (fractured tooth)

    15D

    2960Labial veneer (resin lam

    inate) – chairside 40

    D2957

    Each additional prefabricated post – sam

    e tooth8

    D2954

    Prefabricated post and core in addition to crow

    n25

    D2953

    Each additional indirectly fabricated post – sam

    e tooth10

    D2952

    Post and core in addition to crow

    n, indirectly fabricated30

    D2951

    Pin retention – per tooth, in addition to restoration

    0D

    2950C

    ore buildup, including any pins20

    D2940

    Sedative filling

    0D

    2934P

    refabricated esthetic coated stainless steel crown – prim

    ary tooth20

    D2933

    Prefabricated stainless steel crow

    n with resin w

    indow20

    D2932

    Prefabricated resin crow

    n20

    D2931

    Prefabricated stainless steel crow

    n – permanent tooth

    10D

    2930P

    refabricated stainless steel crown – prim

    ary tooth10

    D2920

    Recem

    ent crown

    0D

    2915R

    ecement cast or prefabricated post and core

    0D

    2910R

    ecement inlay, onlay, or partial coverage restoration

    0O

    ther Restorative Services

    D3120

    Pulp cap – indirect (excluding final restoration)

    0D

    3110P

    ulp cap – direct (excluding final restoration)0

    Pulp Capping

    D3240

    Pulpal therapy (resorbable filling) – posterior, prim

    ary tooth (excluding final restoration)15

    D3230

    Pulpal therapy (resorbable filling) – anterior, prim

    ary tooth (excluding final restoration)15

    D3222

    Partial pulpotom

    y for apexogenesis - permanent tooth w

    ith incomplete root developm

    ent10

    D3221

    Pulpal debridem

    ent, primary and perm

    anent teeth10

    D3220

    Therapeutic pulpotomy (excluding final restoration) – rem

    oval of pulp coronal to the dentinocemental junction and application of m

    edicament

    10Pulpotom

    y

    D3333

    Internal root repair of perforation defects40

    D3332

    Incomplete endodontic therapy; inoperable, unrestorable or fractured tooth

    70D

    3331Treatm

    ent of root canal obstruction; non-surgical access0

    D3330

    Root canal, m

    olar (excluding final restoration)140

    D3320

    Root canal, bicuspid (excluding final restoration)

    80D

    3310R

    oot canal, anterior (excluding final restoration)70

    Endodontic Therapy (Including Treatment Plan, C

    linical Procedures And Follow

    -up Care)

    D3348

    Retreatm

    ent of previous root canal therapy – molar

    150D

    3347R

    etreatment of previous root canal therapy – bicuspid

    95D

    3346R

    etreatment of previous root canal therapy – anterior

    80Endodontic R

    etreatment

    D3950

    Canal preparation and fitting of preform

    ed dowel or post

    20D

    3430R

    etrograde filling – per root15

    D3426

    Apicoectom

    y/periradicular surgery (each additional root)40

    D3425

    Apicoectom

    y/periradicular surgery – molar (first root)

    100D

    3421A

    picoectomy/periradicular surgery – bicuspid (first root)

    95D

    3410A

    picoectomy/periradicular surgery – anterior

    90A

    picoectomy/Periradicular Services

    D4273

    Subepithelial connective tissue graft procedures, per tooth

    120D

    4271Free soft tissue graft procedure (including donor site surgery)

    110D

    4270P

    edicle soft tissue graft procedure100

    D4268

    Surgical revision procedure, per tooth

    0D

    4261O

    sseous surgery (including flap entry and closure) – one to three contiguous teeth or bounded teeth spaces per quadrant95

    D4260

    Osseous surgery (including flap entry and closure) – four or m

    ore contiguous teeth or bounded teeth spaces per quadrant155

    D4249

    Clinical crow

    n lengthening – hard tissue85

    D4241

    Gingival flap procedure, including root planing – one to three contiguous teeth or bounded teeth spaces per quadrant

    35D

    4240G

    ingival flap procedure, including root planing – four or more contiguous teeth or bounded teeth spaces per quadrant

    105D

    4211G

    ingivectomy or gingivoplasty – one to three contiguous teeth or bounded teeth spaces per quadrant

    20D

    4210G

    ingivectomy or gingivoplasty – four or m

    ore contiguous teeth or bounded teeth spaces per quadrant60

    Surgical Services (Including Usual Postoperative C

    are)

    Page 2 of 5

    V.08254

    DHMO

  • Managed D

    entalGuard - Plan Schedule

    Plan U60G

    CD

    TC

    overed Dental Services

    Codes ++

    Charges

    Patient

    D4355

    Full mouth debridem

    ent to enable comprehensive evaluation and diagnosis

    15D

    4342P

    eriodontal scaling and root planing – one to three teeth per quadrant15

    D4341

    Periodontal scaling and root planing – four or m

    ore teeth per quadrant$25

    Non-Surgical Periodontal Service

    D4999

    Periodontal m

    aintenance, each additional service in same 12-m

    onth period + #60

    D4920

    Unscheduled dressing change (by som

    eone other than treating dentist)0

    D4910

    Periodontal m

    aintenance, for the first two services in any 12-m

    onth period + #15

    Other Periodontal Services

    D5140

    Imm

    ediate denture – mandibular

    D5130

    Imm

    ediate denture – maxillary

    110D

    5120C

    omplete denture – m

    andibular110

    D5110

    Com

    plete denture – maxillary

    110C

    omplete D

    entures (Including Routine Post-D

    elivery Care)

    Partial Dentures (Including R

    outine Post-Delivery C

    are)110

    D5226

    Mandibular partial denture – flexible base (including any clasps, rests and teeth)

    140D

    5225M

    axillary partial denture – flexible base (including any clasps, rests and teeth)140

    D5214

    Mandibular partial denture – cast m

    etal framew

    ork with resin denture bases (including any conventional clasps, rests and teeth)

    130D

    5213M

    axillary partial denture – cast metal fram

    ework w

    ith resin denture bases (including any conventional clasps, rests and teeth)130

    D5212

    Mandibular partial denture – resin base (including any conventional clasps, rests and teeth)

    90D

    5211M

    axillary partial denture – resin base (including any conventional clasps, rests and teeth)90

    D5422

    Adjust partial denture – m

    andibular5

    D5421

    Adjust partial denture – m

    axillary5

    D5411

    Adjust com

    plete denture – mandibular

    5D

    5410A

    djust complete denture – m

    axillary5

    Adjustm

    ents to Dentures

    D5520

    Replace m

    issing or broken teeth – complete denture (each tooth)

    0D

    5510R

    epair broken complete denture base

    0R

    epairs To Com

    plete Dentures

    D5650

    Add tooth to existing partial denture

    D5640

    Replace broken teeth – per tooth

    0D

    5630R

    epair or replace broken clasp0

    D5620

    Repair cast fram

    ework

    0D

    5610R

    epair resin denture base0

    Repairs To Partial D

    entures

    D5671

    Replace all teeth and acrylic on cast m

    etal framew

    ork (mandibular)

    0D

    5670R

    eplace all teeth and acrylic on cast metal fram

    ework (m

    axillary)0

    D5660

    Add clasp to existing partial denture

    0 0

    D5721

    Rebase m

    andibular partial denture0

    D5720

    Rebase m

    axillary partial denture0

    D5711

    Rebase com

    plete mandibular denture

    0D

    5710R

    ebase complete m

    axillary denture0

    Denture R

    ebase Procedures

    D5761

    Reline m

    andibular partial denture (laboratory)0

    D5760

    Reline m

    axillary partial denture (laboratory)0

    D5751

    Reline com

    plete mandibular denture (laboratory)

    0D

    5750R

    eline complete m

    axillary denture (laboratory)0

    D5741

    Reline m

    andibular partial denture (chairside)0

    D5740

    Reline m

    axillary partial denture (chairside)0

    D5731

    Reline com

    plete mandibular denture (chairside)

    0D

    5730R

    eline complete m

    axillary denture (chairside)0

    Denture R

    eline Procedures

    D5821

    Interim partial denture (m

    andibular)45

    D5820

    Interim partial denture (m

    axillary)45

    Interim Prosthesis

    D5851

    Tissue conditioning, mandibular

    0D

    5850Tissue conditioning, m

    axillary0

    Other R

    emovable Prosthetic Services

    D6245

    Pontic – porcelain/ceram

    ic90

    D6242

    Pontic – porcelain fused to noble m

    etal90

    D6241

    Pontic – porcelain fused to predom

    inantly base metal

    90D

    6240P

    ontic – porcelain fused to high noble metal **

    90D

    6214P

    ontic – titanium

    90D

    6212P

    ontic – cast noble metal

    90D

    6211P

    ontic – cast predominantly base m

    etal90

    D6210

    Pontic – cast high noble m

    etal **90

    Fixed Partial Denture Pontics ^^

    D6604

    Inlay – cast predominantly base m

    etal, two surfaces

    75D

    6603Inlay – cast high noble m

    etal, three or more surfaces **

    75D

    6602Inlay – cast high noble m

    etal, two surfaces **

    75D

    6601Inlay – porcelain/ceram

    ic – three or more surfaces

    75D

    6600Inlay – porcelain/ceram

    ic – two surfaces

    75Fixed Partial D

    enture Retainers – Inlays/O

    nlays ^^

    Page 3 of 5

    V.08254

    DHMO

  • Managed D

    entalGuard - Plan Schedule

    Plan U60G

    CD

    TC

    overed Dental Services

    Codes ++

    Charges

    Patient

    D6634

    Onlay – titanium

    75

    D6624

    Inlay – titanium

    75D

    6615O

    nlay – cast noble metal, three or m

    ore surfaces80

    D6614

    Onlay – cast noble m

    etal, two surfaces

    80D

    6613O

    nlay – cast predominantly base m

    etal, three or more surfaces

    80D

    6612O

    nlay – cast predominantly base m

    etal, two surfaces

    80D

    6611O

    nlay – cast high noble metal, three or m

    ore surfaces **80

    D6610

    Onlay – cast high noble m

    etal, two surfaces **

    80D

    6609O

    nlay – porcelain/ceramic, three or m

    ore surfaces80

    D6608

    Onlay – porcelain/ceram

    ic, two surfaces

    80D

    6607Inlay – cast noble m

    etal, three or more surfaces

    75D

    6606Inlay – cast noble m

    etal, two surfaces

    75D

    6605Inlay – cast predom

    inantly base metal, three or m

    ore surfaces$75

    Fixed Partial Denture R

    etainers – Inlays/Onlays ^^ (continued)

    D6794

    Crow

    n – titanium

    95D

    6792C

    rown – full cast noble m

    etal95

    D6791

    Crow

    n – full cast predominantly base m

    etal95

    D6790

    Crow

    n – full cast high noble metal **

    95D

    6783C

    rown – ¾

    porcelain/ceramic

    85D

    6782C

    rown – ¾

    cast noble metal

    85D

    6781C

    rown – ¾

    cast predominantly base m

    etal85

    D6780

    Crow

    n – ¾ cast high noble m

    etal **85

    D6752

    Crow

    n – porcelain fused to noble metal

    95D

    6751C

    rown – porcelain fused to predom

    inantly base metal

    95D

    6750C

    rown – porcelain fused to high noble m

    etal **95

    D6740

    Crow

    n – porcelain/ceramic

    100Fixed Partial D

    enture Retainers – C

    rowns ^^

    D6999

    Multiple crow

    n and bridge unit treatment plan – per unit, six or m

    ore units per treatment plan ^^

    125D

    6977E

    ach additional prefabricated post – same tooth

    8D

    6976E

    ach additional cast post – same tooth

    10D

    6973C

    ore build up for retainer, including any pins20

    D6972

    Prefabricated post and core in addition to fixed partial denture retainer

    25D

    6970P

    ost and core in addition to fixed partial denture retainer, indirectly fabricated30

    D6930

    Recem

    ent fixed partial denture0

    Other Fixed Partial D

    enture Services

    D7140

    Extraction, erupted tooth or exposed root (elevation and/or forceps rem

    oval)10

    D7111

    Extraction, coronal rem

    nants – deciduous tooth10

    Extractions

    D7261

    Prim

    ary closure of a sinus perforation250

    D7250

    Surgical rem

    oval of residual tooth roots (cutting procedure)40

    D7241

    Rem

    oval of impacted tooth – com

    pletely bony, with unusual surgical com

    plications85

    D7240

    Rem

    oval of impacted tooth – com

    pletely bony80

    D7230

    Rem

    oval of impacted tooth – partially bony

    70D

    7220R

    emoval of im

    pacted tooth – soft tissue50

    D7210

    Surgical rem

    oval of erupted tooth requiring elevation of mucoperiosteal flap and rem

    oval of bone and/or section of tooth35

    Surgical Extractions (Includes Local Anesthesia, Suturing, If N

    eeded, And R

    outine Postoperative Care)

    D7288

    Brush biopsy – transepithelial sam

    ple collection65

    D7286

    Biopsy of oral tissue – soft

    40D

    7285B

    iopsy of oral tissue – hard (bone, tooth)45

    D7283

    Placem

    ent of device to facilitate eruption of impacted tooth

    35D

    7280S

    urgical access of an unerupted tooth90

    Other Surgical Procedures

    D7321

    Alveoloplasty not in conjunction w

    ith extractions – one to three teeth or tooth spaces, per quadrant30

    D7320

    Alveoloplasty not in conjunction w

    ith extractions – four or more teeth or tooth spaces, per quadrant

    45D

    7311A

    lveoloplasty in conjunction with extractions – one to three teeth or tooth spaces, per quadrant

    16D

    7310A

    lveoloplasty in conjunction with extractions – four or m

    ore teeth or tooth spaces, per quadrant35

    Alveoloplasty – Surgical Preparation O

    f Ridge For D

    entures

    D7451

    Rem

    oval of benign odontogenic cyst or tumor – lesion diam

    eter greater than 1.25 cm110

    D7450

    Rem

    oval of benign odontogenic cyst or tumor – lesion diam

    eter up to 1.25 cm60

    Surgical Excision Of Intra-O

    sseous Lesions

    D7473

    Rem

    oval of torus mandibularis

    75D

    7472R

    emoval of torus palatinus

    75D

    7471R

    emoval of lateral exostosis (m

    axilla or mandible)

    75Excision O

    f Bone Tissue

    D7511

    Incision and drainage of abscess – intraoral soft tissue – complicated (includes drainage of m

    ultiple fascial spaces)30

    D7510

    Incision and drainage of abscess – intraoral soft tissue25

    Surgical Incision

    D7963

    Frenuloplasty100

    D7960

    Frenulectomy (frenectom

    y or frenotomy) – separate procedure

    60O

    ther Repair Procedures

    Page 4 of 5

    V.08254

    DHMO

  • Managed D

    entalGuard - Plan Schedule

    Plan U60G

    CD

    TC

    overed Dental Services

    Codes ++

    Charges

    Patient

    D9242

    Intravenous conscious sedation/analgesia – each additional 15 minutes +++

    75D

    9241Intravenous conscious sedation/analgesia – first 30 m

    inutes +++195

    D9221

    Deep sedation/general anesthesia – each additional 15 m

    inutes +++75

    D9220

    Deep sedation/general anesthesia – first 30 m

    inutes +++195

    D9215

    Local anesthesia0

    D9120

    Fixed partial denture sectioning15

    D9110

    Palliative (em

    ergency) treatment of dental pain – m

    inor procedure$0

    Unclassified Treatm

    ent

    D9310

    Consultation (diagnostic service provided by dentist or physician other than practitioner providing treatm

    ent)30

    Professional Consultation

    D9450

    Case presentation, detailed and extensive treatm

    ent planning0

    D9440

    Office visit – after regularly scheduled hours

    50D

    9430O

    ffice visit for observation (during regularly scheduled hours) – no other services performed

    0Professional Visits

    D9972

    External bleaching – per arch

    165D

    9971O

    dontoplasty – one to two teeth

    10D

    9951O

    cclusal adjustment – lim

    ited0

    Miscellaneous Services

    Current D

    ental Terminology (C

    DT) ©

    Am

    erican Dental A

    ssociation (AD

    A)

    Broken appointm

    ent 25

    +++*#** ^ =

    +++ ^^

    apply. Plan docum

    ents are the final arbiter of coverage.D

    ental Care entities referenced are w

    holly-owned subsidiaries of The G

    uardian Life Insurance Com

    pany of Am

    erica. Limitations and exclusions

    DentalG

    uard, Inc., (FL, NY

    ) - The Guardian Life Insurance C

    ompany of A

    merica. A

    ll First Com

    monw

    ealth, Managed D

    entalGuard, Inc., and M

    anaged S

    ervices Corporation, (M

    I) - First Com

    monw

    ealth Inc., (CA

    ) - Managed D

    ental Care, (TX

    ) - Managed D

    entalGuard, Inc. (D

    HM

    O), (N

    J) - Managed

    Underw

    ritten by: (IL) - First Com

    monw

    ealth Insurance Com

    pany, (MO

    ) - First Com

    monw

    ealth of Missouri, (IN

    ) - First Com

    monw

    ealth Limited H

    ealth

    The Guardian Life Insurance C

    ompany of A

    merica, N

    ew Y

    ork, NY

    100042008-6567

    or periodontal osseous surgery.scaling and root planing or periodontal osseous surgery) by a participating periodontal S

    pecialist. Active periodontal therapy includes periodontal scaling and root planing

    may be perform

    ed by a participating periodontal Specialist if done w

    ithin three to six months follow

    ing completion of approved, active periodontal therapy (periodontal

    Routine prophylaxis or periodontal m

    aintenance procedure - a total of four services in any 12-month period. O

    ne of the covered periodontal maintenance procedures

    Sealants are lim

    ited to permanent teeth up to the 16th birthday.

    Fluoride Treatment - a total of four services in any 12-m

    onth period.

    other covered surgical services.P

    rocedure codes D9220, D

    9221, D9241 and D

    9242 are limited to a participating oral surgery S

    pecialist. Additionally, these services are only covered in conjunction w

    ith The P

    atient Charge for these services is per unit.

    retrospective review). O

    ther codes may be used to describe C

    overed Services.

    Covered S

    ervices are subject to exclusions, limitations and P

    lan provisions as described in Mem

    ber’s Plan booklet and the M

    anual (including the Quality M

    anagement

    in the same 12-m

    onth period, see codes D1999, D

    2999 and D4999 for the applicable P

    atient Charge.

    The Patient C

    harges for codes D1110, D

    1120, D1203, D

    1204, D1206 and D

    4910 are limited to the first tw

    o services in any 12-month period. For each additional service

    If high noble metal is used, there w

    ill be an additional Patient C

    harge for the actual cost of the high noble metal.

    Fee is $5 or $10.for the O

    ffice Visit Fee w

    hen the Plan S

    chedule suffix listed on the ID C

    ard and Eligibility R

    eport is a "G". The ID

    Card and E

    ligibility Report w

    ill indicate if the Office V

    isit The M

    ember w

    ill be responsible for the Office V

    isit Fee when the P

    lan Schedule suffix listed on the ID

    Card and E

    ligibility Report is an "M

    ". The Plan w

    ill be responsible

    Page 5 of 5

    V.08254

    DHMO

  • Guardian Life Insurance C

    ompany of A

    merica.

    DentalG

    uard, Inc. in NJ and TX

    . Managed D

    ental Care, First C

    omm

    onwealth and M

    anaged DentalG

    uard, Inc. are wholly ow

    ned subsidiaries of The M

    anaged DentalG

    uard is underwritten by M

    anaged Dental C

    are in CA

    ; First Com

    monw

    ealth in IL, MO

    , MI and IN

    ; Guardian in FL and N

    Y, and M

    anaged

    Managed D

    entalGuard O

    rthodontic Plan Schedule – Option W

    Codes C

    DT

    Patient C

    overed Services and Patient Charges

    Orthodontics

    Charges

    In Progress

    Orthodontics

    D8090

    Com

    prehensive orthodontic treatment of the adult dentition **

    D8080

    Com

    prehensive orthodontic treatment of the adolescent dentition **

    D8070

    Com

    prehensive orthodontic treatment of the transitional dentition **

    Adult:

    2800 C

    hild: $1500

    *** ***

    D8680

    Orthodontic

    D8670

    Periodic orthodontic treatm

    ent visit 0

    ***

    D8660

    Pre-orthodontic treatm

    ent visit (includes treatment plan, records, evaluation and consultation)

    250 ***

    B

    roken

    retention 400

    ***

    ** C

    hild orthodontics is limited to dependent children under age 19; adult orthodontics is lim

    ited to dependent children age 19 and above

    Current D

    ental Terminology (C

    DT) ©

    Am

    erican Dental A

    ssociation (AD

    A)

    v.08192

    *** Treatm

    ent in progress: Orthodontic Treatm

    ent – Com

    prehensive orthodontic treatment is started w

    hen the teeth are banded. and em

    ployee or spouse. A M

    ember’s age is determ

    ined on the date of banding.

    Takeover Treatment-in-P

    rogress section. orthodontic retention is equal to 85%

    of the Participating O

    rthodontic Specialty C

    are Dentist’s usual fee.. A

    lso refer to the Orthodontic

    comprehensive orthodontic treatm

    ent is started prior to the Mem

    ber’s eligibility to receive benefits under this plan, the Patient C

    harge for fee. In this situation retention services w

    ould also be at 85% of the P

    articipating Orthodontic S

    pecialty Care D

    entist’s usual fee. When

    who is w

    illing to complete the treatm

    ent at a patient charge equal to 85% of the P

    articipating Orthodontic S

    pecialty Care D

    entist’s usual eligibility to receive benefits under this plan m

    ay be covered if the Mem

    ber identifies a Participating O

    rthodontic Specialty C

    are Dentist

    Orthodontic treatm

    ent procedures which are listed on the P

    lan Schedule and w

    ere started but not completed prior to the M

    ember’s

    ++ C

    overed Services are subject to exclusions, lim

    itations and Plan provisions as described in M

    ember’s P

    lan Booklet and the M

    anual.

    The Plan Covers:

    performed by a P

    articipating Orthodontic S

    pecialist Dentist.

    Mem

    ber. We m

    ust preauthorize treatment, and it m

    ust be and P

    atient Charges, lim

    ited to one (1) course of treatment per

    • Orthodontic services as listed under C

    overed Dental S

    ervices

    treatment.

    • Up to tw

    enty-four (24) months of com

    prehensive orthodontic

    interim and final records.

    • Treatment plan and records, including initial records and any

    appliances and related visits only. • C

    omprehensive orthodontic treatm

    ent, including the fixed banding

    orthodontic treatment that w

    as covered under this Plan.

    • Retention services follow

    ing a course of comprehensive

    removable appliances and related visits.

    • Orthodontic retention, including any and all necessary fixed and

    the Participating O

    rthodontic Specialist D

    entist’s usual fee. the orthodontic treatm

    ent. The additional charge will be based on

    charges related to the orthognathic surgery and the complexity of

    orthodontic benefit. The Mem

    ber will be responsible for additional

    surgical moving of teeth), the P

    lan provides the standard orthognathic surgery (a non-covered procedure involving the

    • If a Mem

    ber has orthodontic treatment associated w

    ith

    This Plan Does N

    ot Cover:

    limitations, or as not covered under M

    DG

    . •

    Any procedure listed as an exclusion, in excess of P

    lan

    Participating O

    rthodontic Specialist D

    entist. •

    Orthodontic treatm

    ent performed by any dentist other than a

    treatment.

    • Lim

    ited orthodontic treatment and interceptive (P

    hase I)

    Specialist D

    entist’s contracted fee.) m

    onth of treatment, based upon the P

    articipating Orthodontic

    be responsible for an additional charge for each additional •

    Treatment beyond tw

    enty-four (24) months. (The M

    ember w

    ill

    his or her usual fee over the remaining m

    onths of treatment.

    Participating O

    rthodontist Specialty C

    are Dentist m

    ay prorate term

    inates after the fixed banding appliances are inserted, the for benefits under the P

    lan. If a Mem

    ber’s coverage com

    prehensive treatment begins before the M

    ember is eligible

    treatment, orthodontic services are not covered if

    • E

    xcept as described under treatment in progress – orthodontic

    • O

    rthodontic services after a Mem

    ber’s coverage terminates.

    optional material or linqual brackets.

    appliances or those made w

    ith clear, ceramic, w

    hite or other •

    Any increm

    ental charges for non-standard orthodontic

    movem

    ent or (b) to correct or control harmful habits.

    • P

    rocedures, appliances or devices to (a) guide minor tooth

    treatment necessitated by any kind of accident.

    • R

    e-treatment of orthodontic cases, or changes in orthodontic

    due to the neglect of the Mem

    ber. •

    Replacem

    ent or repair of orthodontic appliances damaged

    treatment.

    • E

    xtractions performed solely to facilitate orthodontic

    associated incremental charges.

    • O

    rthognathic surgery (moving of teeth by surgical m

    eans) and

    treatment.

    change in Orthodontic S

    pecialty Care D

    entist and subsequent be responsible for any additional costs associated w

    ith the orthodontic treatm

    ent has started under this Plan, the M

    ember w

    ill S

    pecialty Care D

    entist after authorized comprehensive

    • If a M

    ember transfers to another P

    articipating Orthodontic

    appointment

    25 ***

    DH

    MO

    - MA

    NA

    GED

    DEN

    TAL G

    UA

    RD

    OR

    THO

    DO

    NTIC

    BEN

    EFITS

  • It’s easy to

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  • *PHI is individually identifiable inform

    ation (including demographic inform

    ation) relating to your health, to the health care provided to you or to paym

    ent for health care. Information acquired or m

    aintained by us as a result of you having Life or D

    isability coverage with G

    uardian is not considered PHI.

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    Guardian uses PH

    I about you for treatment, paym

    ent and operational purposes. We do not require

    authorization to use your PHI for these purposes. W

    e may also use or disclose your PH

    I without your

    authorization for several other reasons. Subject to certain requirements, w

    e may give out health

    information w

    ithout your authorization for public health reasons, for auditing purposes, for research studies and for em

    ergencies. T

    reatment. G

    uardian may use and disclose your PH

    I to assist your health care providers in your diagnosis and treatm

    ent. For example, w

    e may disclose your PH

    I to providers to provide information about

    alternative treatments.

    Payment. G

    uardian may use and disclose your PH

    I in order to pay for the services and items you m

    ay receive. For exam

    ple, we m

    ay contact your health provider to certify that you received treatment (and for

    what range of benefits), and w

    e may request details regarding your treatm

    ent to determine if your benefits

    will cover, or pay for, your treatm

    ent. We also m

    ay use and disclose your PHI to obtain paym

    ent from

    third parties that may be responsible for such costs, such as fam

    ily mem

    bers. H

    ealth Care O

    perations. Guardian m

    ay use and disclose your PHI to perform

    health care operations. For exam

    ple, we m

    ay use your PHI for underw

    riting and premium

    rating purposes. In addition to the above m

    entioned uses of your PHI related to treatm

    ent, payment and health care

    operations, Guardian m

    ay also use your PHI for the follow

    ing purposes: Plan Sponsors. W

    e may use or disclose PH

    I to the plan sponsor (usually your employer) of a group health

    plan. A

    ppointment R

    eminders. A

    lthough Guardian does not do this, w

    e have the right to use and disclose your PH

    I to contact you and remind you of appointm

    ents.

    The Guardian culture is based on an unw

    avering belief in integrity and fair dealing. We take pride in

    treating our customers and each other w

    ith dignity and respect. Protecting your personal health inform

    ation is very important to us. W

    e want you to have a clear understanding of how

    we use and

    safeguard your protected health information.

    GG

    -014346WR

    O 3/03

    This Notice of Privacy Practices describes how

    Guardian and its subsidiaries m

    ay use and disclose your protected health inform

    ation (PHI*) in order to carry out treatm

    ent, payment and health care operations and

    for other purposes permitted or required by law

    . It also describes your rights to access and control your PH

    I. G

    uardian is required to abide by the terms of this N

    otice. How

    ever, we m

    ay modify the term

    s of this N

    otice at any time, and the new

    notice will be effective for all PH

    I in our possession at the time of the

    change, and any received thereafter. Upon request, w

    e will provide you w

    ith any revised Notice or you can

    review the N

    otice by accessing our website at http://w

    ww

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    .

  • *PHI is individually identifiable inform

    ation (including demographic inform

    ation) relating to your health, to the health care provided to you or to paym

    ent for health care. Information acquired or m

    aintained by us as a result of you having Life or D

    isability coverage with G

    uardian is not considered PHI.

    The G

    uardian Life Insurance Com

    pany of Am

    erica 7 Hanover S

    quare, New

    York, NY 10004-4025

    Health R

    elated Benefits and Services. G

    uardian may use and disclose PH

    I to inform you of health

    related benefits or services that may be of interest to you.

    Release of Inform

    ation to Family and Friends. G

    uardian may release your PH

    I to a friend or family

    mem

    ber identified by you, that is helping you pay for your health care, or who assists in taking care of you.

    Disclosures R

    equired by Law

    . Guardian w

    ill use and disclose your PHI w

    hen we are required to do so by

    federal, state, or local law.

    In addition to the above described uses and disclosures of your PHI, G

    uardian may also use and disclose

    your PHI under the follow

    ing unique circumstances:

    Public Health R

    isks. Guardian m

    ay disclose your PHI to public health authorities that are authorized by

    law to collect inform

    ation for the purpose of:

    • M

    aintaining vital records, such as births and deaths; •

    Reporting child abuse or neglect;

    • Preventing or controlling disease, injury or disability;

    • N

    otifying a person regarding potential exposure to a comm

    unicable disease; •

    Notifying a person regarding the potential risk for spreading or contracting a disease or condition;

    • R

    eporting reactions to drugs or problems w

    ith products or devices; •

    Notifying individuals if a product or device they m

    ay be using has been recalled; •

    Notifying appropriate governm

    ent agencies and authorities regarding the potential abuse or neglect of an adult patient (including dom

    estic violence); however, w

    e will only disclose this

    information if the insured agrees or w

    e are required or authorized by law to disclose this

    information; and

    • N

    otifying your employer under lim

    ited circumstances related prim

    arily to workplace injury or

    illness or medical surveillance.

    Health O

    versight Activities . G

    uardian may disclose your PH

    I to a health oversight agency for activities authorized by law

    . Oversight activities can include, for exam

    ple, investigations, inspections, audits, surveys, licensure and disciplinary actions; civil, adm

    inistrative, and criminal procedures or actions; or

    other activities necessary for the government to m

    onitor government program

    s, compliance w

    ith civil rights law

    s and the health care system in general.

    Law

    suits and Similar Proceedings. G

    uardian may use and disclose your PH

    I in response to a court or adm

    inistrative order, if you are involved in a lawsuit or sim

    ilar proceeding. We also m

    ay disclose your PH

    I in response to a discovery request, subpoena, or other lawful process by another party involved in the

    dispute, but only if we have m

    ade an effort to inform you of the request or to obtain an order protecting the

    information the party has requested.

    Law

    Enforcem

    ent. We m

    ay release PHI if asked to do so by a law

    enforcement official:

    Regarding a crim

    e victim in certain situations, if w

    e are unable to obtain the person’s agreement;

    • C

    oncerning a death we believe m

    ight have resulted from crim

    inal conduct; •

    Regarding crim

    inal conduct at our offices; •

    In response to a warrant, sum

    mons court order, subpoena or sim

    ilar legal process; •

    To identify and/or locate a suspect, material w

    itness, fugitive or missing person; and

    • In an em

    ergency, to report a crime (including the location or victim

    (s) of the crime, or the

    description, identity or location of the perpetrator). Serious T

    hreats to Health or Safety . G

    uardian may use and disclose your PH

    I when necessary to reduce

    or prevent a serious threat to your health and safety or the health and safety of another individual or the public. U

    nder these circumstances, w

    e will only m

    ake disclosures to a person or organization able to help prevent the threat.

  • *PHI is individually identifiable inform

    ation (including demographic inform

    ation) relating to your health, to the health care provided to you or to paym

    ent for health care. Information acquired or m

    aintained by us as a result of you having Life or D

    isability coverage with G

    uardian is not considered PHI.

    The G

    uardian Life Insurance Com

    pany of Am

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    quare, New

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    Military. G

    uardian may use and disclose your PH

    I if you are a mem

    ber of United States or foreign

    military forces (including veterans) and if required by the appropriate m

    ilitary comm

    and authorities. N

    ational Security. Guardian m

    ay use and disclose your PHI to federal officials for intelligence and

    national security activities authorized by law. W

    e also may disclose your PH

    I to federal officials in order to protect the President, other officials or foreign heads of state, or to conduct investigations. Inm

    ates. Guardian m

    ay disclose your PHI to correctional institutions or law

    enforcement officials if you

    are an inmate or under the custody of a law

    enforcement official. D

    isclosure for these purposes would be

    necessary: (a) for the institution to provide health care services to you, (b) for the safety and security of the institution, and/ or (c) to protect your health and safety or the health and safety of other individuals. W

    orkers’ Com

    pensation. Guardian m

    ay release your PHI for w

    orkers’ compensation and sim

    ilar program

    s.

    YO

    UR

    RIG

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    S T

    he Right to Inspect and C

    opy. You have the right to inspect and obtain a copy of your PH

    I that we

    maintain and have in our possession, including m

    edical records (if we m

    aintain any) and billing records, but not including psychotherapy notes. If you request copies, w

    e will charge you a fee for the costs of

    copying, mailing, labor and supplies associated w

    ith your request. To inspect and copy your PHI, you m

    ust subm

    it your request in writing.

    Under certain circum

    stances we m

    ay deny your request to inspect and copy your PHI. If you are denied

    access to medical inform

    ation, you have a right to have that determination review

    ed. A licensed health care

    professional chosen by Guardian w

    ill review your request and the denial. The person conducting the

    review w

    ill not be the person who denied your request. G

    uardian promises to com

    ply with the outcom

    e of the review

    . T

    he Right to A

    mend Y

    our PHI. If you feel that any PH

    I we have about you is not correct or incom

    plete, you m

    ay ask us to amend the inform

    ation. You have the right to request an am

    endment for as long as the

    information is kept by G

    uardian. To request an amendm

    ent, your request must be m

    ade in writing.

    Additionally, you m

    ust provide a reason that supports your request. G

    uardian reserves the right to deny your request for an amendm

    ent if it is not in writing or does not include

    a reason to support the request. In addition, we m

    ay deny your request if you ask us to amend inform

    ation that:

    • W

    as not created by Guardian, unless the person or entity that created the inform

    ation is no longer available to m

    ake the amendm

    ent; •

    Is not part of the medical inform

    ation kept by or for Guardian;

    • Is not part of the inform

    ation which you w

    ould be permitted to inspect and copy; or

    • Is accurate and com

    plete. T

    he Right to an A

    ccounting of Disclosures . A

    n accounting of disclosures is a list of the disclosures we

    have made, if any, of your PH

    I. Y

    ou have the right to request an accounting of disclosures. This right applies to disclosures for purposes other than those m

    ade to carry out treatment, paym

    ent and health care operations as described in this notice. It excludes disclosures m

    ade to you, or those made for notification purposes.

    Your request m

    ust be made in w

    riting and state a time period that cannot be longer than six years and

    cannot include any dates before April 13, 2003. Y

    our request should indicate in what form

    you want the

    list (e.g. paper, electronically). We m

    ay charge you for the costs of providing the list. We w

    ill notify you of the cost involved and you m

    ay choose to withdraw

    or modify your request at that tim

    e before any costs are incurred.

  • *PHI is individually identifiable inform

    ation (including demographic inform

    ation) relating to your health, to the health care provided to you or to paym

    ent for health care. Information acquired or m

    aintained by us as a result of you having Life or D

    isability coverage with G

    uardian is not considered PHI.

    The G

    uardian Life Insurance Com

    pany of Am

    erica 7 Hanover S

    quare, New

    York, NY 10004-4025

    The R

    ight to Receive C

    omm

    unications of PHI by A

    lternative Means or at A

    lternative Locations.

    You have the right to request that G

    uardian comm

    unicate with you about your health and related issues in a

    particular manner or at a certain location. For exam

    ple, you may ask that w

    e contact you at work rather

    than at home. W

    e will accom

    modate all reasonable requests m

    ade in writing. Y

    our request to receive PHI

    by alternative means or at an alternative location m

    ust clearly state that your life could be endangered by the disclosure of all or part of your PH

    I. T

    he Right to R

    equest Restrictions. Y

    ou have the right to request a restriction or limitation on the PH

    I we

    use or disclose about you for treatment, paym

    ent or health care operations as described in this notice. You

    also have the right to request a limit on the m

    edical information w

    e disclose about you to someone w

    ho is involved in your care or the paym

    ent for your care (like a family m

    ember or friend), or for notification

    purposes as described in this notice. G

    uardian is not required to agree to your request, however, if w

    e do agree, we w

    ill comply w

    ith your request until w

    e receive notice from you that you no longer w

    ant the restriction to apply (except as required by law

    or in emergency situations).

    Any R

    equest for a restriction on our use and disclosure of your PHI m

    ust be made in w

    riting. Your request

    must describe in a clear and concise m

    anner: (a) the information you w

    ish restricted; (b) whether you are

    requesting to limit G

    uardian’s use, disclosure or both; and (c) to whom

    you want the lim

    its to apply. T

    he Right to Provide an A

    uthorization for Other U

    ses and Disclosures. G

    uardian will obtain your

    written authorization for uses and disclosures that are not identified by this notice or perm

    itted by applicable law

    . Any authorization you provide to us regarding the use and disclosure of your PH

    I may be

    revoked at any time in w

    riting. After you revoke your authorization, w

    e will no longer use or disclose your

    PHI for the purposes described in the authorization, except under the follow

    ing circumstances:

    We have taken action in reliance upon your authorization before w

    e received your written

    revocation; •

    You w

    ere required to give us your authorization as a condition of obtaining coverage; or •

    If state law gives us the right to contest a claim

    under your policy. T

    he Right to O

    btain a Paper Copy of T

    his Notice . U

    pon request, you have a right to a paper copy of this notice, even if you have agreed to accept this notice electronically. T

    he Right to File a C

    omplaint. If you believe your privacy rights have been violated, you m

    ay file a com

    plaint with the U

    .S. Secretary of Health and H

    uman Services. If you w

    ish to file a complaint w

    ith G

    uardian you may do so using the contact inform

    ation below. Y

    ou will not be penalized for filing a

    complaint.

    How

    to Contact U

    s If you have any com

    plaints or questions about this Notice or you w

    ant to submit a w

    ritten request to G

    uardian as required in any of the previous sections of this Notice, please call the toll-free num

    ber on the back of your G

    uardian ID card, or w

    rite to us at the address below:

    Attention:

    Guardian C

    orporate Privacy Officer

    N

    ational Operations

    Address:

    The Guardian Life Insurance C

    ompany of A

    merica

    G

    roup Quality A

    ssurance - WR

    O

    P.O

    . Box 2457

    Spokane, W

    A 99210-2457

  • No C

    ost Language Services. Y

    ou can get an interpreter. You can get docum

    ents read to you and some sent

    to you in your language. For help, call us at the number listed on your ID

    card or 1-800-541-7846 for D

    ental. For more help call the C

    A D

    ept. of Insurance at 1-800-927-4357. English Servicios de idiom

    as sin costo. Puede obtener un intérprete. Le pueden leer los documentos y puede que le

    envíen algunos en español. Para obtener ayuda, llámenos al núm

    ero que figura en su tarjeta de identificación o al 1-800-541-7846 para servicios odontológicos. Para obtener m

    ás ayuda, llame al

    Departam

    ento de Seguros de CA

    al 1-800-927-4357. Spanish N

    o Cost L

    anguage Services. You can get an interpreter and get docum

    ents read to you in your language. For help, call us at the num

    ber listed on your ID card or 1-800-541-7846 for D

    ental. For more help call the

    CA

    Dept. of Insurance at 1-800-927-4357. English

    Servicios de idiomas sin costo. Puede obtener un intérprete y que le lean los docum

    entos en español. Para obtener ayuda, llám

    enos al número que figura en su tarjeta de identificación o al 1-800-541-7846 para

    servicios odontológicos. Para obtener más ayuda, llam

    e al Departam

    ento de Seguros de CA

    al 1-800-927-4357. Spanish

    خدمات ترجمة بدون تكلفة .

    صول على مترجم وقراءةيمكنك الح

    الوثائق باللغة العربية .

    صول على المساعدة، للح

    ضويتك أو على الرقم صل بنا على الرقم المبين على بطاقة ع

    ات1-800-541-7846

    ب األسنانت ط

    لخدما .

    صول للح

    صل بإدارة التأمين لوالية آاليفورنيا على الرقم ت، ات

    على المزيد من المعلوما1-800-927-4357.

    Arabic

    Անվճա

    ր Լեզվակա

    ն Ծառա

    յություններ: Դուք կա

    րող եք թարգմա

    ն ձեռք բերել և փաստ

    աթղթերը ընթերցել տ

    ալ ձեզ հա

    մար հա

    յերեն լեզվով: Օգնությա

    ն համա

    ր մեզ զա

    նգահա

    րեք ձեր ինքնության (ID

    ) տոմսի վրա

    նշված կա

    մ 1-800-541-7846 համա

    րով Ատամնա

    բուժության հա

    մար: Լրա

    ցուցիչ օգնության հա

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    մարով

    զանգա

    հարեք Կ

    ալիֆորնիա

    յի Ապահովա

    գրության Բ

    աժա

    նմունք: Arm

    enian 免

    費語

    言服

    務。

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    獲得

    口譯

    員服

    務,

    用中

    文把

    文件

    唸給

    您聽

    。欲

    取得

    協助

    ,請

    致電

    您的

    保險

    卡所

    列的

    電話

    號碼

    ,牙

    科協

    助請

    致電

    1-800-541-7846 與

    我們

    聯絡

    。欲

    取得

    其他

    協助

    ,請

    致電

    1-800-927-4357

    與加

    州保

    險部

    聯絡

    。Traditional C

    hinese C

    ov Kev Pab T

    xhais Lus T

    sis them N

    qi. Koj yuav thov tau kom

    muaj neeg los txhais lus rau koj thiab

    kom neeg nyeem

    cov ntawv ua lus H

    moob. Y

    og xav tau kev pab, hu rau peb ntawm

    tus xov tooj nyob hauv koj daim

    yuaj ID los sis 1-800-541-7846 rau K

    ev Kho H

    niav. Yog xav tau kev pab ntxiv hu rau C

    a lub Caij

    Meem

    Fai Muab K

    ev Tuav Pov Hw

    m ntaw

    m 1-800-927-4357. H

    mong

    無料

    の言

    語サ

    ービ

    日本

    語で

    通訳

    をご

    提供

    し、

    書類

    をお

    読み

    しま

    す。

    サー

    ビス

    をご

    希望

    の方

    は、

    IDカ

    ード

    記載

    の番

    号ま

    たは

    1-800-541-7846(歯

    科用

    )ま

    でお

    問い

    合わ

    せくだ

    さい

    。更

    なる

    お問

    い合

    わせ

    は、

    リフ

    ォル

    ニア

    州保

    険庁

    、1-800-927-4357

    まで

    ご連

    絡くだ

    さい

    。Japanese

    esvakmμPasa\tKitéfø. GñkGacTTYl)anGñkbkERbPasa nigGanÉksarCUnGñkCaPasaExμr . sRmab;CMnYy sUmTUrs½BÞmkeyIg´tamelxEdlman bgðajelIb½NÑsMKal;xøÜnrbs;Gñk b¤elx 1-800-541-7846 sRmab;xageFμj

    . sRmab;CMnYybEnßmeTot sUmTUrs½BÞeTARksYgFanara:b;rgrdækalIhV½rj:atamelx 1-800-927-4357 Khm

    er

    무료

    통역

    서비스

    . 귀하는

    통역

    서비스를

    받으실

    수 있으며

    한국어로

    서류를

    낭독해주는

    서비스를

    받으실

    수 있습니다

    . 도움이

    필요하신

    분은

    귀하의

    ID 카드에

    나와있는

    치과

    서비스

    1-800-541-7846

    번으로

    문의해주십시오

    . 보다

    자세한

    사항을

    문의하실

    분은

    캘리포니아

    주 보험국

    , 안내전화

    1-800-927-4357

    번으로

    연락해

    주십시오

    . Korean

  • خدمات مجاني مربوط به زبان.

    ت يك مترجم شفاهي است شما ميتوانيد از خدما

    فاده آنيد و بگوئيد مدارك به ز با

    فارسي برايتان خوانده شوند .

    ت آمكبراي درياف

    ،ت شناسائي شما قيد شده

    با ما از طريق شماره تلفني آه روي آارت و يا شماره

    اس1-800-541-7846

    براي دندانپزشكيس بگيريد

    تما .

    ت آمك بيشتر بهبراي درياف

    CA

    Dep. of

    Insurance)

    اداره بيمه آاليفرنيا (

    به شماره 1-800-927-4357

    تلفن آنيد .

    Persian

    w[\s GkFk ;/tktKI L s[;hI d[GkFhJ/ dhnK ;/tktK jk;b