Denon AVR 3310 service manual

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Denon Brand Company, D&M Holdings lnc. e X0425 V.04 DE/CDM 0909 SERVICE MANUAL AV SURROUND RECEIVER AV SURROUND AMPLIFIER MODEL JP EU EC E2 E3 E2A E1C EUT AVR-3310CI 3 3 AVR-3310 3 AVR-990 3 MODEL JP EU EC E2 E3 E2A E1C EUT AVC-3310 3 s s s Ver. 4 For purposes of improvement, specifications and design are subject to change without notice. Please use this service manual with referring to the operating instructions without fail. Some illustrations using in this service manual are slightly different from the actual set. Please refer to the MODIFICATION NOTICE.

Transcript of Denon AVR 3310 service manual

  • 1. Ver. 4Please refer to theMODIFICATION NOTICE.SERVICE MANUAL MODEL JPEU ECE2E3E2A E1C EUTAVR-3310CI sAVR-3310sAVR-990AV SURROUND RECEIVER MODEL JPEU ECE2E3E2A E1C EUTsAVC-3310 AV SURROUND AMPLIFIERFor purposes of improvement, specifications and design are subject to change without notice.Please use this service manual with referring to the operating instructions without fail. Some illustrations using in this service manual are slightly different from the actual set.e Denon Brand Company, D&M Holdings lnc. X0425 V.04 DE/CDM 0909

2. SAFETY PRECAUTIONSThe following check should be performed for the continued protection of the customer and service technician.LEAKAGE CURRENT CHECKBefore returning the unit to the customer, make sure you make either (1) a leakage current check or (2) a line to chassisresistance check. If the leakage current exceeds 0.5 milliamps, or if the resistance from chassis to either side of thepower cord is less than 460 kohms, the unit is defective. CAUTION Please heed the points listed below during servicing and inspection. Heed the cautions! Inspect for safety after servicing!Spots requiring particular attention when servicing, suchCheck that all screws, parts and wires removed or discon-as the cabinet, parts, chassis, etc., have cautions indicatednected for servicing have been put back in their original po-on labels or seals. Be sure to heed these cautions and the sitions, inspect that no parts around the area that has beencautions indicated in the handling instructions. serviced have been negatively affected, conduct an insu- lation check on the external metal connectors and between Caution concerning electric shock! the blades of the power plug, and otherwise check that safety is ensured.(1) An AC voltage is impressed on this set, so touching in-ternal metal parts when the set is energized could (Insulation check procedure)cause electric shock. Take care to avoid electric shock, Unplug the power cord from the power outlet, disconnectby for example using an isolating transformer and the antenna, plugs, etc., and turn the power switch on. Us-gloves when servicing while the set is energized, un- ing a 500V insulation resistance tester, check that the in-plugging the power cord when replacing parts, etc. sulation resistance between the terminals of the power(2)There are high voltage parts inside. Handle with extraplug and the externally exposed metal parts (antenna ter-care when the set is energized.minal, headphones terminal, microphone terminal, input terminal, etc.) is 1M or greater. If it is less, the set must Caution concerning disassembly and be inspected and repaired. assembly!Though great care is taken when manufacturing parts fromsheet metal, there may in some rare cases be burrs on theCAUTION Concerning important safetyedges of parts which could cause injury if fingers aremoved across them. Use gloves to protect your hands.parts Only use designated parts! Many of the electric and structural parts used in the set have special safety properties. In most cases these prop-The sets parts have specific safety properties (fire resis- erties are difficult to distinguish by sight, and using re-tance, voltage resistance, etc.). For replacement parts, beplacement parts with higher ratings (rated power andsure to use parts which have the same properties. In par-withstand voltage) does not necessarily guarantee thatticular, for the important safety parts that are marked z on safety performance will be preserved. Parts with safetywiring diagrams and parts lists, be sure to use the desig- properties are indicated as shown below on the wiring dia-nated parts. grams and parts lists is this service manual. Be sure to re- place them with parts with the designated part number. Be sure to mount parts and arrange the wires as they were originally!(1) Schematic diagrams ... Indicated by the z mark.For safety reasons, some parts use tape, tubes or other in-(2) Parts lists ... Indicated by the z mark.sulating materials, and some parts are mounted away fromUsing parts other than the designatedthe surface of printed circuit boards. Care is also taken withparts could result in electric shock, fires orthe positions of the wires inside and clamps are used toother dangerous situations.keep wires away from heating and high voltage parts, sobe sure to set everything back as it was originally. 2AVR-3310CI/AVR-3310/AVR990/AVC-3310 3. DIMENSIONAVR-3310CI/AVR-3310/AVR-990/AVC-3310 20.7 372.8 244.5 414 54.7 20.5155 170.5 34415.5 434 3AVR-3310CI/AVR-3310/AVR990/AVC-3310 4. WIRE ARRANGEMENTIf wire bundles are untied or moved to perform adjustment or parts replacement etc., be sure to rearrange them neatly asthey were originally bundled or placed afterward.Otherwise, incorrect arrangement can be a cause of noisegeneration.Wire arrangement viewed from the top Front Panel sidesd Except AVR-3310CI, AVR-990 model Back Panel side4 AVR-3310CI/AVR-3310/AVR990/AVC-3310 5. CAUTION IN SERVICINGBefore the Digital P.W.B. are replacedIf you cannot specify the cause of the digital PWB defect, carry out "Initializing" "Update to latest firmware".The defect may be cleared.See the following for the method of initializing the com.Initializing AV SURROUND RECEIVERAV SURROUND RECEIVER initialization should be performed when the com, peripheral parts of com, and Digital P.W.B.are replaced.1. Switch off the unit.2. Hold the following STANDARD button and DSP SIMULATION button, and switch on the unit.3. Check that the entire display is flashing with an interval of about 1 second, and release your fingers from the 2 buttons and the microprocessor will be initialized.Note:If step 3 does not work, start over from step 1.All user settings will be lost and this factory setting will be recovered when this initialization mode. So make sure to memorize your setting for restoring after the initialization. 1,2 2,3JIG to use for servicingWhen you repair the printing board, you can use the following JIG. Please order to Denon Official Service Distributor in yourregion if necessary.Extention cable kit00D SPK- 561 EXTENSION UNIT KIT: 1 Set00D SPK- 562 TUCP CONN. JOINT KIT: 1 SetExtention cable for Idling CurrentParts Number for Extension Cables and Quantity of Unit.Parts NumberParts Name Qty / unit Remarks 612050082004D 6P 250mm NH 1 L=250mm 6P NH Cable 612050083007D 8P 250mm NH 1 L=250mm 8P NH CableHow to use and Adjust Idle Current.1. The thin and hard plate (ex. Ruler) is fixed with the tape behind the cable.2. The voltmeter is connected with the other side of the extension cable.3. Refer to ADJUSTMENT(Idling Current).5 AVR-3310CI/AVR-3310/AVR990/AVC-3310 6. DISASSEMBLYd Disassemble in order of the arrow of the figure of following flow. In the case of the re-assembling, assemble it in order of the reverse of the following flow. In the case of the re-assembling, observe "attention of assembling" it.s TOP COVER DIGITAL UNIT ASSY FRONT PANEL UNIT ASSY Refer to "DISASSEMBLYREG UNIT Refer to "DISASSEMBLY 2. DIGITAL UNIT ASSY"Refer to "DISASSEMBLY1.FRONT PANEL UNIT ASSY" and "EXPLODED VIEW"5. REG UNIT" P.SW UNIT DIGITAL UNIT and "EXPLODED VIEW" (Ref. No. of EXPLODED VIEW : A-8)(Ref. No. of EXPLODED VIEW : G)REG UNITFRONT USB UNIT (Ref. No. of EXPLODED VIEW : B-4)(Ref. No. of EXPLODED VIEW : E-3) REG CONNECT-1 UNITMIC UNITBACK PANEL UNIT ASSY (Ref. No. of EXPLODED VIEW : A-15) (Ref. No. of EXPLODED VIEW : A-9) Refer to "DISASSEMBLY CONNECT UNIT-2FRONT IN UNIT3. BACK PANEL UNIT ASSY" (Ref. No. of EXPLODED VIEW : D-4)(Ref. No. of EXPLODED VIEW : A-10) PTC UNITVR CONNECT UNITd (Ref. No. of EXPLODED VIEW : A-5) A.VIDEO UNIT, A.AUDIO UNITVOLUME UNIT and RADIATOR UNIT ASSY SPEAKER UNIT(Ref. No. of EXPLODED VIEW : A-4) Refer to "DISASSEMBLYRefer to "DISASSEMBLYFUNC CONNECT UNIT4. A.VIDEO UNIT, A.AUDIO UNIT 6. AMP UNIT"(Ref. No. of EXPLODED VIEW : A-7)and RADIATOR UNIT ASSY" and "EXPLODED VIEW"FUNC UNIT and "EXPLODED VIEW" SPEAKER UNIT (Ref. No. of EXPLODED VIEW : A-6) A.VIDEO UNIT(Ref. No. of EXPLODED VIEW : D-1) FLD UNIT(Ref. No. of EXPLODED VIEW : E-1) (Ref. No. of EXPLODED VIEW : A-1) A.AUDIO UNIT(Ref. No. of EXPLODED VIEW : E-2) AMP CONNECT UNIT MAIN CPU UNITRefer to "DISASSEMBLY(Ref. No. of EXPLODED VIEW : F) 7. AMP CONNECT UNIT" REMOTE/IPOD UNIT and "EXPLODED VIEW"(Ref. No. of EXPLODED VIEW : B-5)AMP CONNECT UNIT 232C UNIT (Ref. No. of EXPLODED VIEW : D-2)(Ref. No. of EXPLODED VIEW : B-6) P.AMP UNITRefer to "DISASSEMBLY 9.P.AMP UNIT"and "EXPLODED VIEW" P.AMP UNIT (Ref. No. of EXPLODED VIEW : C-17) d 6AVR-3310CI/AVR-3310/AVR990/AVC-3310 7. About the photos used for descriptions in the DISASSEMBLY section. The direction from which the photographs used herein were photographed is indicated at "Direction of photograph: ***" atthe left of the respective photographs. Refer to the table below for a description of the direction in which the photos were taken. Photographs for which no direction is indicated were taken from above the product.s The viewpoint of each photographDirection of photograph: B (Photografy direction)Front sideView from above Direction of photograph: CDirection of photograph: D Except AVR-3310CI, AVR-990 model dDirection of photograph: A 1. FRONT PANEL UNIT ASSY Proceeding : TOP COVER FRONT PANEL UNIT ASSY(1) Remove the screws.d View from bottom(2) Cut the wire clampers then disconnect the connector wires. CY052 Except EUEC model s cutCX021Direction of photograph: D cut 7AVR-3310CI/AVR-3310/AVR990/AVC-3310 8. (3) Disconnect the FFC Cables. dFFC Cable Direction of photograph: C (4) Remove the screwss d Please refer to "EXPLODED VIEW" for the disassembly method of each P.W.B included in FRONT PANEL ASSY.[Attention of assembling] When mounting the FRONT PANEL ASSY on the CHASSIS, do so with the DOOR open so as to prevent breaking the EARTH PLATE(DOOR). If the FRONT PANEL ASSY is mounted on the chassis with the DOOR closed, the EARTH PLATE(DOOR) will hit the CHASSIS and break.DOOR openEARTH PLATE (DOOR)Direction of photograph: A DOORDOOR closed (EARTH PLATE (DOOR) will be broken.)EARTH PLATE (DOOR) DOOR Direction of photograph: A 8AVR-3310CI/AVR-3310/AVR990/AVC-3310 9. 2. DIGITAL UNIT ASSYProceeding: TOP COVER DIGITAL UNIT ASSY(1) Remove the screws. Direction of photograph: A(2) Remove the alminium tape, then cut the wire clampers. Disconnect the connector wire, FFC Cables, and board toboard.MAIN CPU UNIT FFC Cablecut FFC Cable CX047 Except EUEC models cutBoard to boardFFC CableDIGTAL UNIT ASSYAlminium Tape CY0523. BACK PANEL UNIT ASSYProceeding : TOP COVER DIGITAL UNIT ASSY BACK PANEL UNIT ASSYRemove the Sheets, then remove the screws.SheetsView from bottom 9AVR-3310CI/AVR-3310/AVR990/AVC-3310 10. Remove the screws. EUEC modelDirection of photograph: A s E2 modelDirection of photograph: Ad E1C modelDirection of photograph: A10 AVR-3310CI/AVR-3310/AVR990/AVC-3310 11. (3) Disconnect the connector wires and FFC Cable, then remove the screws.s CX055 CX074 Style pin : LoosedExcept AVR-3310CI, AVR-990 model Cord holder : Loose Style pin : Loose CX091 (4) Remove the PWB HOLDER. Disconnect the connector wire and FFC Cable. d FFC CableCX068 Direction of photograph: CPWB HOLDER11 AVR-3310CI/AVR-3310/AVR990/AVC-3310 12. 4. A.VIDEO UNIT, AUDIO UNIT and RADIATOR UNIT ASSYProceeding: TOP COVER BACK PANEL UNIT ASSYDIGITAL UNIT ASSY A.VIDEO UNIT, A.AUDIO UNIT and RADIATOR UNIT ASSY d(1) Disconnect the board to board and FFC Cable. Except E1C model FFC Cable Direction of photograph: CMAIN CPU UNIT d E1C modelCY034 v Direction of photograph: CMAIN CPU UNIT(2) Disconnect the connector wires. CX192CX07312 AVR-3310CI/AVR-3310/AVR990/AVC-3310 13. (3) Remove the screws. EUEC modelA.VIDEO UNIT A.AUDIO UNIT d Direction of photograph: ARADIATOR UNIT ASSY s E2 modelA.VIDEO UNIT A.AUDIO UNIT d Direction of photograph: A RADIATOR UNIT ASSY5. REG UNITProceeding: TOP COVER BACK PANEL UNIT ASSY DIGITAL UNIT ASSY A.VIDEO UNIT, A.AUDIO UNIT and RADIATOR UNIT ASSY d REG UNIT(1) Disconnect the board to board and connector wires. Remove the Filament Tape. Filament Tape Board to board HOTMELTv Direction of photograph: A CX231 CX092 13AVR-3310CI/AVR-3310/AVR990/AVC-3310 14. (2) Disconnect the connector wires, then remove the screws. sDirection of photograph: A PTC UNIT6. SPEAKER UNIT sProceeding : TOP COVER BACK PANEL UNIT ASSY DIGITAL UNIT ASSYA.VIDEO UNIT, A.AUDIO UNIT and RADIATOR UNIT ASSYdREG UNIT SPEAKER UNIT(1) Disconnect the VH connector and conector.CX871 CX872 CX874CX875View from bottomCX877 CX876 CX891CX873CX8517. AMP CONNECT UNITsProceeding : TOP COVER BACK PANEL UNIT ASSY DIGITAL UNIT ASSYA.VIDEO UNIT, A.AUDIO UNIT and RADIATOR UNIT ASSY dREG UNIT SPEAKER UNIT AMP CONNECT UNIT(1) Disconnect the connector.CX807CX812 CX811CX806Direction of photograph: ACX805 CX803CX80414 AVR-3310CI/AVR-3310/AVR990/AVC-3310 15. 8. P.AMP UNITsProceeding : TOP COVER BACK PANEL UNIT ASSY DIGITAL UNIT ASSYA.VIDEO UNIT, A.AUDIO UNIT and RADIATOR UNIT ASSY dREG UNIT SPEAKER UNIT AMP CONNECT UNITP.AMP UNIT(1) Remove the screws.Direction of photograph: B15 AVR-3310CI/AVR-3310/AVR990/AVC-3310 16. SPECIAL MODESpecial mode setting button Press the ON/OFF button to turn on while pressing both buttons A and B at the same time.ModeButton A Button B contents Serial No. and firmware versions such as Main, Sub, DSP areVersion display(com/DSP Error Display) STATUS RETURN displayed in the FL manager. Errors are displayed when they occur. (Refer to 16 page.) Displaying the protection historyDisplaying the protection history mode STATUSMENU (Refer to 18 page.)Initialization mode DSP Backup data initialization is carried out.(Remove settings for Installer Setup.)STANDARD SIMULATION (Remove settings for Installer Setup.)Initialization modeCURSOR UPCURSOR Backup data initialization is carried out.(Includes settings for Installer Setup)DOWN(Includes settings for Installer Setup)DIRECT/---E2 model only--- Change tuner frequency step to FM:200kHz/AM:10kHzSTEP.fMode for switching tuner frequency step STANDARDSTEREO Operations using remote control are rejected.Mode for preventing remote control STATUSENTER (Mode cancellation: Turn off power and execute the same buttonacceptance operations as when performing setup.) DSP Operations using main unit panel buttons or master volume arePanel lock mode SIMULATION ZONE2 rejected.Panel lock modeDIRECT/ ZONE2 Operations using main unit panel buttons are rejected.(Remove Master volume) STEREOPURECancellation of panel lock modeZONE2 Panel lock mode is cancelled. DIRECT Access Remote Maintenance mode via the internet.Installer SetupCURSOR is displayed on GUI/Option Menu.Installer Setup modeMENU LEFT Refer to AVR_RemoteMaintenance_.pdf of SDI. Note:If "" is displayed on the fluorescent display, the unit is set to the special developers mode and RS-232C com-munications are not possible.Press and hold in the "STATUS" and " " buttons for over 3 seconds with the power turned on to turn the ""display off. RS-232C communications are now enabled.PURE DIRECT/ STANDARD DIRECT STEREO ENTER STATUS DSPSIMULATION CURSOR RETURN ON/OFFZONE2 MENU 16AVR-3310CI/AVR-3310/AVR990/AVC-3310 17. 1. Version display (com/DSP Error Display)1.1. Operation Speccom version display mode:When the following conditions are satisfied at its starting state, error information is displayed before version information.Starting method (same as com version display):Press the ON/OFF button to turn on while pressing both buttons STATUS and RETURN at the same time.("Error information" is displayed after about 10 seconds.)The FL display changes in the order given in item-1.2. each time you press the STATUS button.1.2. Display OrderError information(Refer to 1.3. Error display) qModel destination information wMain-com version information/Main1st Boot Loader eSub com rDSP version information tAudio PLD yOSD FPGA Config uOSD Pro-gram iOSD Font Data oETHER(DM860) First BootLoafer, HardwareID Q0ETHER(DM860) Second BootLoader,RhapsodyFlag Q1ETHER(DM860) IMAGE Q2ETHER(DM860) MAC ADDRESS information Q3HD RADIO SDK /HDRADIO DSP(E2 model only) Q4MultEQ Pro APP (Displayed when Audyssey Pro is complete) Q5MultEQ Pro ICL (Displayed when Audyssey Pro is complete) No.Display item DisplayModel destination qAVR3 3 1 0 E 3Cereal No.S / N .01234 56789 Main-com Ma i n: . w Main 1st Boot Loder Ma i n FBL: .Sub-com e Sub : .DSP r DSP : .Audio PLD tAud i o PLD: .FPGA yOSDCo n f i g :OSD Program uOSDPRG : i OSD Font DataOSDDAT : oDM860 1st BootloaderE t he rFBL- Hard ID- Q0 DM860 2nd BootloaderE t he rSB L- Rhapsody Flag - Q1 DM860 Image E t he r I MG - Q2ETHER MAC ADDRESS* E t he r ne tMAC- HD RADIO SDK Q3 * HDSDK :. HD RADIO DSP * HDDS P : C 0 0 0 2 . 0 0 0 MultEQ Pro APP Q4 * Mu l t EQP r oAPP . . . MultEQ Pro ICL Q5 * Mu l t EQP r oI CL . . .17 AVR-3310CI/AVR-3310/AVR990/AVC-3310 18. 1.3. Error displaySee the following table for each "Error information" display and its contents (status).Display order is .Condition State Display Sub-comNo response from Sub-com " "NG DIR NGNo response from DIR" " DSP1 NG When DSP boot, executing DSP reset makes no change to DSP1 FLAG0" "port "H".No change to DSP FLAG0 port "H" before issuing DSP command. " "When DSP data read, executing WRITE="L" makes no change to ACK="H". " "When DSP data read, executing REQ="L" makes no change to ACK="L". " "When DSP data write, executing WRITE="H" makes no change to ACK="H"." "When DSP data write, executing REQ="L" makes no change to ACK="L"." "When DSP special code boot, executing DSP reset makes no change to" "DSP FLAG0 port "H".No change to DSP FLAG0 port "H" before issuing DSP special read com-" "mand.No change to DSP FLAG0 port "H" before DSP version read." " EEPROM NG Error appeared in EEPROM checksum.(*** is a block address number.)"2 " Both SUB/DSP(No error display, version display /EEPROM OK only)2. Displaying the protection history mode2.1. Operation specificationsERROR MODE(displaying the protection history)When started up, the error information is displayed.Starting up:With the "MENU" and "STATUS" buttons pressed, press the "ON/OFF" button to turn the power on. The error (protectionhistory display) mode is set.Then, press the "STATUS" button to turn on the FL display.2.2. About the display on the FL displayWhen the "STATUS" button is pressed after setting the error (protection history display) mode, a history like the one shownbelow is displayed, depending on the conditions.(1) Normally (when there has been no protection incident)PRO T EC T H I S TOR Y: NO PROT E C T(2) For ASO/DC (when the last protection incident was ASO or DC protection)PRO T EC TH I S TOR Y: ASO / DC (3) For THERMAL (when the last protection incident was THERMAL protection)PRO T EC T H I S TOR Y: T H E RM A LWhen the "STATUS" button is pressed again after the above protection history is displayed, the normal display reappears.18 AVR-3310CI/AVR-3310/AVR990/AVC-3310 19. 2.3. Clearing the protection historyThere are two ways to clear the protection history, as described below.(1) Start up the error (protection history display) mode, display the error, then press and hold in the "ENTER" button for 3seconds. PRO T EC T H I S TOR Y : T H E RM A LPress and hold in the "ENTER" button for 3 seconds PRO T EC T H I S TOR Y C L E ARThe above is displayed and the protection history is cleared. PRO T EC T H I S TOR Y : NO PROT E C T(2) Initialize. If you want to save a backup, use the method in 2.3.(1) above.Warning indication by the STANDBY LED If the power is turned off when a protection incident has been detected, the STANDBY LED (red) flashes as follows as warning according to the conditions in which the protection incident occurred.(1) ASO/DC PROTECTION : Flashes in cycles of 0.5 seconds (0.25 seconds lit, 0.25 seconds off)(2) THERMAL PROTECTION : Flashes in cycles of 2 seconds (1 second lit, 1 second off)3. Mode for switching tuner frequency step ---E2 model only--- f3.1. Operation specificationChange tuner frequency step to FM:200kHz/AM:10kHz STEP.Starting up:1.With the "STANDARD" and "DIRECT/STEREO" buttons pressed, press the "ON/OFF" button to turn the power on."*Tuner FRQ Set" appears on the display. *T u n e rF R Q S etA M 9/ F M 5 02.Useand select "". *T u n e rF R Q S etA M 10 / F M 2 0 03.Press the "ENTER" button.4. Press the "ON/OFF" button to turn the power off.5. Then, press the "ON/OFF" button to turn the power on.NOTE : Backup data(Remove settings for Installer Setup) initialization is carried out automatically. 19AVR-3310CI/AVR-3310/AVR990/AVC-3310 20. VERSION UPGRADE PROCEDURE OF FIRMWAREYou can update by downloading the latest firmware from the Internet.1. Update from the Internet 1.1. Connecting to the Network(1) System Requirement Internet Connection by Broadband Circuit Modem Router Ethernet cable (CAT-5 or greater recommended)(2) Setting InternetComputer ModemLAN port/EthernetconnectorTo WAN port RouterTo LAN portTo LAN portETHERNETconnector 1.2. Check for Update and UpdateCheck if the latest firmware exists. You can also check approximately how long it will take to complete an update.(1) Press the MENU button on the remote control to display the GUI menu.(2) Use the cursor buttons to select "Manual Setup" "Option Setup" "Firmware Update" "Update Check".(3) Press the ENTER buttom. The latest version of the firmware uploaded to the web is displayed. If the latest firmware version is on the web, proceed to (4). If the latest firmware is already installed, press the MENU button to close the menu.(4) Use the cursor buttons to select "Update", then press the ENTER button. During update, the power indicator lights red and the GUI screen is shut down. And a rough remaining time isindicated on the display. When updating is complete the power indicator lights green and normal status is resumed.(5) Press the MENU button to close the menu. --- Cautions on Firmware Update --- In order to use these functions, you must have the correct system requirements and settings for a broadband Internet connection. Do not turn off the power until updating is completed. Even with a broadband connection to the Internet, approximately about 1 hour is required for the updating procedure to be completed. Once updating starts, normal operations on the AVR-3310 cannot be performed until updating is completed. Also, setting items of the GUI menu of AVR-3310 or setting items of the image adjustment may be initialized. Make a note of the settings before updating, and set them again after updating. 20AVR-3310CI/AVR-3310/AVR990/AVC-3310 21. 1.3. About the error codeSee the chart below for error codes, details of faults, and coping strategies when firmware updates are performedthrough DPMS (Denon Product Management Server).Error Details of Error code DisplayCoping strategiescode Reset and update again. 01Log-in to DPMS has failed.Log i n f a i l edCarry out the update in an environment that has little network load. 01 Line, etc., is busy when loggingCarry out the update in an environment 02 into DPMS. Se r v e ri sbu s y that has little network load. 02 Check the network connection. 03Connection to DPMS failed.Conne c t i onf a i l Carry out the update in an environment that has little network load. 03 Check the network connection. Firmware file data was requested 04 but error message was received. Conne c t i onf a i l Carry out the update in an environment that has little network load. 04 Check the network connection. Firmware file data was requested 05 but it timed out. Conne c t i onf a i l Carry out the update in an environment 05that has little network load. Check the network connection. Firmware file data was requested 06 but error message was received. Conne c t i onf a i l Carry out the update in an environment that has little network load. 06 Check the network connection. All firmware file datawas 07 requested but it timed out. Conne c t i onf a i l Carry out the update in an environment 07that has little network load. Main CPU firmware file data was Check the network connection. 08requested but error message was Conne c t i onf a i l Carry out the update in an environment received. that has little network load. 08 Check the network connection. Main CPU firmware file data was 09 requested but it timed out. Conne c t i onf a i l Carry out the update in an environment that has little network load. 09 Turn the power off then back on. Error (NG) message received Updating starts automatically. 0Awhen downloading Main CPU firm- Down l o ad f a i l Carry out the update in an environment ware. 0Athat has little network load. Turn the power off then back on. Error (line congestion) message Updating starts automatically. 0Breceived when downloading MainDown l o ad f a i l Carry out the update in an environment CPU firmware. 0Bthat has little network load. Turn the power off then back on. Error (connection failure) mes- Updating starts automatically. 0Csage received when downloadingDown l o ad f a i l Carry out the update in an environment Main CPU firmware. 0Cthat has little network load. Turn the power off then back on. Data acquisition failed (timed out) Updating starts automatically. 0Dwhen downloading Main CPU firm- Conne c t i onf a i l Carry out the update in an environment ware. 0Dthat has little network load. Main CPU failed to receive firm- Turn the power off then back on. 30ware for rewriting sent fromMa i n F i rm * * * m i n Updating starts automatically. DM860 (when timed out). Upda t i ng f a i l 3021 AVR-3310CI/AVR-3310/AVR990/AVC-3310 22. ErrorDetails of Error codeDisplay Coping strategiescodeMain CPU failed to receive firm-Turn the power off then back on. 31 ware for rewriting sent fromMa i n F i rm * * * m i n Updating starts automatically.DM860 (when an error )Upda t i ng f a i l 31There was invalid data in the firm-ware for rewriting sent fromTurn the power off then back on. 32DM860 to Main CPU (when aMa i n F i rm * * * m i n Updating starts automatically.Check Sum error). Upda t i ng f a i l 32The deletion of block data failed Turn the power off then back on. 33before rewriting Main CPU.Ma i n F i rm * * * m i n Updating starts automatically.E r as e f a i l33The rewriting of block data failedTurn the power off then back on. 34when rewriting Main CPU.Ma i n F i rm * * * m i n Updating starts automatically.Upda t i ng f a i l 34The data verification was invalid Turn the power off then back on. 35after rewriting Main CPU.Ma i n* * *mi n Updating starts automatically.U p d a t e C h e c k NG 3 5Log-in to DPMS has failed whenCarry out the update in an environment 36 rewriting firmware such as SubLog i nf a i l ed that has little network load.CPU, DSP, FPGA, and PLD. 36Line, etc., is busy when logginginto DPMS when rewriting firm-Carry out the update in an environment 37ware such as Sub CPU, DSP,Se r v e r i sbu s ythat has little network load.FPGA, and PLD. 37Connection to DPMS failed whenCheck the network connection. 38 rewriting firmware such as SubConne c t i on f a i lCarry out the update in an environmentCPU, DSP, FPGA, and PLD.that has little network load. 38Connection to DPMS timed outCheck the network connection. 39 when rewriting firmware such as Conne c t i on f a i lCarry out the update in an environmentSub CPU, DSP, FPGA, and PLD.that has little network load. 39Turn the power off then back on.Error (NG) message receivedUpdating starts automatically. 3A when downloading firmware whenDown l o adf a i lCarry out the update in an environmentrewriting Main CPU. 3A that has little network load.Turn the power off then back on.Error (line congestion) messageUpdating starts automatically. 3B received when downloading firm- Down l o adf a i lCarry out the update in an environmentware when rewriting Main CPU. 3B that has little network load.Error (connection failure) mes- Turn the power off then back on.sage received when downloadingUpdating starts automatically. 3Cfirmware when rewriting MainDown l o adf a i lCarry out the update in an environmentCPU. 3C that has little network load.Turn the power off then back on.Data acquisition failed (timed out)Updating starts automatically. 3D when downloading firmware whenConne c t i on f a i lCarry out the update in an environmentrewriting Main CPU. 3D that has little network load.Error message received regardingCheck the network connection. 3E firmware data when rewriting Main Conne c t i on f a i lCarry out the update in an environmentCPU.that has little network load. 3EFirmware file data was requestedCheck the network connection. 3F but it timed out when rewriting Conne c t i on f a i lCarry out the update in an environmentMain CPU. that has little network load. 3F 22AVR-3310CI/AVR-3310/AVR990/AVC-3310 23. ErrorDetails of Error codeDisplayCoping strategiescodeLog-in to DPMS has failed when Carry out the update in an environment 50 rewriting firmware such as SubSub* * *mi n that has little network load.CPU, DSP, FPGA, and PLD.Log i nf a i l ed50Line, etc., is busy when logginginto DPMS when rewriting firm- Carry out the update in an environment 51ware such as Sub CPU, DSP,Sub * * *mi nthat has little network load.FPGA, and PLD.Se r v e r i sbu s y51Connection to DPMS failed when Check the network connection. 52 rewriting firmware such as SubSub * * *mi nCarry out the update in an environmentCPU, DSP, FPGA, and PLD. that has little network load.Conne c t i onFa i l 52Connection to DPMS timed out Check the network connection. 53 when rewriting firmware such as Sub * * *mi nCarry out the update in an environmentSub CPU, DSP, FPGA, and PLD. that has little network load.Conne c t i onFa i l 53Error message received regarding Turn the power off then back on.firmware data after logging in to 54 DPMS when rewriting firmwareSub* * *mi n Updating starts automatically. Carry out the update in an environmentsuch as Sub CPU, DSP, FPGA, Upda t i ngf a i l 54that has little network load.and PLD.When rewriting firmware such as Turn the power off then back on.Sub CPU, DSP, FPGA, and PLD, 55 request was made for firmware Sub* * *mi n Updating starts automatically. Carry out the update in an environmentdata after logging in to DPMS, butUpda t i ngf a i l 55that has little network load.it timed out.Failure to download firmware after Turn the power off then back on.logging in to DPMS when rewritingUpdating starts automatically. 56firmware such as Sub CPU, DSP,Sub* * *mi n Carry out the update in an environmentFPGA, and PLD.Down l o adf a i l 56that has little network load.Firmware download error received Turn the power off then back on.(line congestion) after logging in to 57 DPMS when rewriting firmwareSub * * *mi nUpdating starts automatically. Carry out the update in an environmentsuch as Sub CPU, DSP, FPGA, Se r v e r i sbu s y57 that has little network load.and PLD.Firmware download error received Turn the power off then back on.(connection failure) after logging in 58 to DPMS when rewriting firmware Sub * * *mi nUpdating starts automatically. Carry out the update in an environmentsuch as Sub CPU, DSP, FPGA, Conne c t i onFa i l 58that has little network load.and PLD.When rewriting firmware such as Turn the power off then back on.Sub CPU, DSP, FPGA, and PLD, 59 request was made for downloadingSub* * *mi n Updating starts automatically. Carry out the update in an environmentfirmware after logging in to DPMS,Down l o adf a i l 59that has little network load.but it timed out.NACK received when C com- Turn the power off then back on. 5A mand sent to Sub CPU, DSP,Sub * * *mi nUpdating starts automatically.FPGA, PLD etc.Conne c t i onFa i l 5ANACK received when L com- Turn the power off then back on. 5B mand sent to Sub CPU, DSP,Sub* * *mi n Updating starts automatically.FPGA, PLD etc.Upda t i ngf a i l 5BSub CPU, DSP, FPGA, PLD etc.failed to receive firmware for Turn the power off then back on. 5Crewriting sent from DM860 (whenSub* * *mi n Updating starts automatically.timed out). Upda t i ngf a i l 5CSub CPU, DSP, FPGA, PLD etc.failed to receive firmware for Turn the power off then back on. 5Drewriting sent from DM860 (when Sub* * *mi n Updating starts automatically.an error).Upda t i ngf a i l 5DInvalid data in firmware such asSub CPU, DSP, FPGA, and PLDTurn the power off then back on. 5Efor rewriting sent from DM860Sub* * *mi n Updating starts automatically.(when a Check Sum error). Upda t i ngf a i l 5E23 AVR-3310CI/AVR-3310/AVR990/AVC-3310 24. ErrorDetails of Error codeDisplayCoping strategiescodeInvalid data in firmware such asSub CPU, DSP, FPGA, and PLDTurn the power off then back on. 5Ffor rewriting sent from DM860Sub* * *mi n Updating starts automatically.(invalid data received).Upda t i ngf a i l 5FNACK received when P com- Turn the power off then back on. 60 mand sent to Sub CPU, DSP,Sub* * *mi n Updating starts automatically.FPGA, PLD etc.Upda t i ngf a i l 60NACK received when I command Turn the power off then back on. 61 sent to Sub CPU, DSP, FPGA, Sub * * *mi nUpdating starts automatically.PLD etc.U p d a t e C h e c k NG 6 1Failure to acquire serial flash data Turn the power off then back on. 80and before deleting serial flash.GU I F l a s h * * * m i n Updating starts automatically.Upda t i ng f a i l 80Failure to delete data before rewrit-Turn the power off then back on. 81ing serial flash.GU I F l a s h * * * m i n Updating starts automatically.Upda t i ng f a i l 81Failure to receive firmware for Turn the power off then back on. 82 serial flash rewriting sent byGU I F l a s h * * * m i n Updating starts automatically.DM860 (when timed out).Upda t i ng f a i l 82Failure to receive firmware for Turn the power off then back on. 83 serial flash rewriting sent byGU I F l a s h * * * m i n Updating starts automatically.DM860 (when an error).Upda t i ng f a i l 83Failure to receive firmware for Turn the power off then back on. 84 serial flash rewriting sent byGU I F l a s h * * * m i n Updating starts automatically.DM860 (when a Check Sum error).Upda t i ng f a i l 84Failure to receive firmware forserial flash rewriting sent by Turn the power off then back on. 85DM860(when invalid dataGU I F l a s h * * * m i n Updating starts automatically.received).Upda t i ng f a i l 85Failure to rewrite when writing data Turn the power off then back on. 86in serial flash.GU I F l a s h * * * m i n Updating starts automatically.Upda t i ng f a i l 86Failure to acquire (ApplicationCheck the network connection. A0 Mode) IP address before rewriting E t he r I MG * * * m i nCarry out the update in an environmentDM860 (AutoIP).that has little network load.Conne c t i onFa i l A0Failure to acquire (ApplicationCheck the network connection. A1 Mode) IP address before rewriting E t he r I MG * * * m i nCarry out the update in an environmentDM860 (when timed out).that has little network load.Conne c t i onFa i l A1Notification of invalid login via Check the network connection.DPMS access when rewriting A2DM860 related firmware (Applica-E t he r I MG * * * m i nCarry out the update in an environmenttion Mode). Log i nf a i l ed A2 that has little network load.Notification of line congestion via Check the network connection.DPMS access when rewriting A3DM860 related firmware (Applica-E t he r I MG * * *mi nCarry out the update in an environment that has little network load.tion Mode). Se r v e r i sbu s yA3Notification of connection failure Check the network connection.via DPMS access when rewriting A4DM860 related firmware (Applica-E t he r I MG * * * m i nCarry out the update in an environment that has little network load.tion Mode). Conne c t i onFa i l A424 AVR-3310CI/AVR-3310/AVR990/AVC-3310 25. ErrorDetails of Error code Display Coping strategiescodeConnection through DPMS access Check the network connection.timed out when rewriting DM860 A5related firmware (ApplicationE t he r I MG * * * m i nCarry out the update in an environment that has little network load.Mode).Conne c t i onFa i l A5Firmware data error messageTurn the power off then back on.received after DPMS login when Updating starts automatically. A6rewriting DM860 related firmwareE t he r I MG * * * m i nCarry out the update in an environment(Application Mode). Upda t i ng f a i l A6 that has little network load.When rewriting DM860 related Turn the power off then back on.firmware(Application Mode), A7 request was made for firmware E t he r I MG * * * m i nUpdating starts automatically. Carry out the update in an environmentdata after DPMS login but it timedUpda t i ng f a i l A7 that has little network load.out.Failure to acquire (Boot LoaderCheck the network connection. A8 Mode) IP address before rewriting E t he r I MG * * * m i nCarry out the update in an environmentDM860 (AutoIP).Conne c t i onFa i l A8that has little network load.Failure to acquire (Boot LoaderCheck the network connection. A9 Mode) IP address before rewriting E t he r I MG * * * m i nCarry out the update in an environmentDM860 (when timed out).that has little network load.Conne c t i onFa i l A9Notification of invalid login via Check the network connection.DPMS access when rewriting AADM860 related firmware (BootE t he r I MG * * * m i nCarry out the update in an environment that has little network load.Loader Mode). Log i nf a i l ed AANotification of line congestion via Check the network connection.DPMS access when rewriting ABDM860 related firmware (BootE t he r I MG * * *mi nCarry out the update in an environment that has little network load.Loader Mode). Se r v e r i sb u s y ABNotification of connection failure Check the network connection.via DPMS access when rewriting ACDM860 related firmware (BootE t he rI MG * * * m i n Carry out the update in an environment that has little network load.Loader Mode). C o n n e c t i o n F a i l ACConnection through DPMS access Check the network connection.timed out when rewriting DM860 ADrelated firmware (Boot LoaderE t he rI MG * * * m i n Carry out the update in an environmentMode).C o n n e c t i o n F a i l AD that has little network load.Firmware download error messageTurn the power off then back on.received (when download fails) Updating starts automatically. AEwhen rewriting DM860 related firm-E t he r I MG * * * m i nCarry out the update in an environmentware (Boot Loader Mode).Down l o a d f a i l AEthat has little network load.Firmware download error messageTurn the power off then back on.received (line congestion) whenUpdating starts automatically. AFrewriting DM860 related firmwareE t he r I MG * * *mi nCarry out the update in an environment(Boot Loader Mode). Se r v e r i sb u s y AF that has little network load.Firmware download error messageTurn the power off then back on.received (connection failure) when Updating starts automatically. B0rewriting DM860 related firmwareE t he r I MG * * * m i nCarry out the update in an environment(Boot Loader Mode). Conne c t i onFa i l B0that has little network load.When rewriting DM860 related Turn the power off then back on.firmware (Boot Loader Mode), Updating starts automatically. B1request was made for firmwareE t he r I MG * * * m i nCarry out the update in an environmentdownload but it timed out . Down l o ad f a i l B1 that has little network load. Turn the power off then back on.Error message received whenUpdating starts automatically. B2rewriting DM860 related firmware.E t he r I MG * * * m i nCarry out the update in an environmentUpda t i ng f a i l B2 that has little network load. 25AVR-3310CI/AVR-3310/AVR990/AVC-3310 26. Device display when firmware updated Target of devide when firmware updated. Target of deviceDisplayError cpdeMain Ma i n F i rm * * *mi n 30 35 Upda t i ngSubSub * * *mi n 50 61 Upda t i ngAudio PLDAP LD * * *mi n 50 61 Upda t i ngDSPDSP * * *mi n 50 61 Upda t i ngOSD(FPGA/Program/ OSD * * *mi n 80 86Font Data) Upda t i ngDM860 Boot LoaderE t h e r SB L* * *mi n A0 B2 Upda t i ngDM860 ImageE t he r I MG * * *mi n A0 B2 Upda t i ng26 AVR-3310CI/AVR-3310/AVR990/AVC-3310 27. ADJUSTMENT Audio Section Idling Current (8U-110062, 8U-110063-3) Required measurement equipment: DC Voltmeter Preparation (1) Avoid direct blow from an air conditioner or an electric fan, and adjust the unit at normal room temperature 15C ~ 30C (59F ~ 86F). (2) Presetting POWER (Power source switch)OFF SPEAKER (Speaker terminal) No load (Do not connect speaker, dummy resistor, etc.) Adjustment (1) Remove top cover and set VR101, VR201, VR301, VR401, VR501, VR601, VR701, on 8U-110062 (POWER AMP Unit) at fully counterclockwise ( ). (2) Connect DC Voltmeter to test points(8U-110063-3). FRONT-Lch: CX660 pin FRONT-Rch: CX660 pin CENTER ch: CX660 pin SURROUND-Lch: CX680 pin SURROUND-Rch: CX680 pin SURROUND BACK-Lch: CX680 pin SURROUND BACK-Rch: CX680 pin) (3) Connect power cord to AC Line, and turn power switch "ON". (4) Presetting. MASTER VOLUME : "---" counterclockwise ( min.) MODE: 7CH STEREO FUNCTION: CD (5) Allow 2 minutes, and turn VR101 clockwise () to adjust the TEST POINT voltage to 8 mV 0.5 mV DC. (6) After 10 minutes from preset, turn VR101 to set the voltage to 8 mV 0.5 mV DC. (7) Adjust the Variable Resistors of other channels in the same way. (8) After 5 minutes from (6), turn VR101 to set the voltage to 8 mV 0.5 mV DC. (9) Adjust the Variable Resistors of other channels in the same way. 27AVR-3310CI/AVR-3310/AVR990/AVC-3310 28. DC Voltmeter CX680 CX660SBR ch SBL ch SR chFR ch SL chFL ch C ch8U-310039 DIGITAL Unit 8U-110061-4 POWER SUPPLY Unit VR501 VR301 VR701 VR601 VR401VR201 VR101 Audio SectionAdjustment volume is set for 8U-110062-1 7. The test point is at 8U-110063-3.Insert an adjustment driver / connection terminal from an adjustment aperture of 8U-110061-4(POWER SUPPLY Unit)P.W.B.. 28AVR-3310CI/AVR-3310/AVR990/AVC-3310 29. Surround Modes and Parameters Signals and adjustability in the different modesChannel output Parameter (default values are shown in parentheses) Surround ModeFrontSurround Surround Front Wide Front Height D. COMPDRC LFE AFDMSurroundCenter Subwoofer Cinema EQ. ModeRoom SizeEffect Level L/R L/RBack L/RL/R L/R z1 z2z3z1 BackPURE DIRECT, DIRECT (2ch)S AAA Dz4 A AS (OFF) S (Auto) S (0 dB) AAAAA ADSD DIRECT S AAA A A A AAAAAAAA ADSD MULTI DIRECT S DDD D A A AAS (0 dB) ASAAA AMULTI CH DIRECTS DDD D A A AAS (0 dB)S (ON)SAAA ASTEREO S AAA D A AS (OFF) S (Auto) S (0 dB) AAAAA AEXT. INS DDD D A A AAAAAAAA AMULTI CH INS DDD D D (NOTE4)D (NOTE4)AAS (0 dB)S (ON)SS (OFF)AA AWIDE SCREENS DDD D D DS (OFF) S (Auto) S (0 dB) ASS (OFF)AAS (ON, 10)DOLBY PRO LOGIC gz S DDA D A DS (OFF) S (Auto) S (0 dB) AAAS (Height) A ADOLBY PRO LOGIC gx S DDD D A AS (OFF) S (Auto) AAS S (NOTE1)S (Cinema)A ADOLBY PRO LOGIC gS DDA D D (NOTE4)D (NOTE4) S (OFF) S (Auto) AAS S (NOTE2)S (Cinema)A ADTS NEO:6S DDD D D (NOTE4)D (NOTE4) S (OFF) S (Auto) AAS S (NOTE1)S (Cinema)A ADOLBY DIGITALS DDD D D (NOTE4)D (NOTE3) S (OFF) AS (0 dB)S (ON)SS (OFF)AA ADOLBY DIGITAL Plus S DDD D D (NOTE4)D (NOTE3) S (OFF) AS (0 dB)S (ON)SS (OFF)AA ADOLBY TrueHD S DDD D D (NOTE4)D (NOTE3)AS (Auto) S (0 dB)S (ON)SS (OFF)AA ADTS SURROUND S DDD D D (NOTE4)D (NOTE3) S (OFF) AS (0 dB)S (ON)SS (OFF)AA ADTS 96/24S DDD D D (NOTE4)D (NOTE3) S (OFF) AS (0 dB)S (ON)SS (OFF)AA A 29DTS-HD S DDD D D (NOTE4)D (NOTE3) S (OFF) AS (0 dB)S (ON)SS (OFF)AA ADTS EXPRESSS DDD D D (NOTE4)D (NOTE3) S (OFF) AS (0 dB)S (ON)SS (OFF)AA ASURROUND MODES AND PARAMETERSneural S DDD D D (NOTE4)D (NOTE4)AAAASAAA A7CH STEREO S DDD D D DS (OFF) S (Auto) S (0 dB) ASAAA ASUPER STADIUMS DDD D D DS (OFF) S (Auto) S (0 dB) ASAAS (Medium) S (10)ROCK ARENA S DDD D D DS (OFF) S (Auto) S (0 dB) ASAAS (Medium) S (10)JAZZ CLUBS DDD D D DS (OFF) S (Auto) S (0 dB) ASAAS (Medium) S (10)CLASSIC CONCERTS DDD D D DS (OFF) S (Auto) S (0 dB) ASAAS (Medium) S (10)MONO MOVIE S DDD D D DS (OFF) S (Auto) S (0 dB) ASAAS (Medium) S (10)VIDEO GAME S DDD D D DS (OFF) S (Auto) S (0 dB) ASAAS (Medium) S (10)AVR-3310CI/AVR-3310/AVR990/AVC-3310MATRIX S DDD D D DS (OFF) S (Auto) S (0 dB) ASAAA AVIRTUALS AAA D A AS (OFF) S (Auto) S (0 dB) AAAAA AS : Signal / AdjustableA : No signal / Not adjustableD : Turned on or off by speaker conguration settingNOTE1 : This parameter is availabe when the Mode is set to Cinema (vpage 73).NOTE2 : This parameter is availabe when the Mode is set to Cinema or ProLogic (vpage 73).NOTE3 : This parameter is availabe when the Front Height is set to ON or DSX is set to ON (vpage 74, 76).NOTE4 : This parameter is availabe when the DSX is set to ON (vpage 76).NOTE:z1 : When playing Dolby Digital and DTS signals.z2 : When playing Dolby TrueHD signal.z3 : When playing Dolby Digital, DTS, DVD-Audio and Super Audio CD.z4 : When the Subwoofer Mode is set to LFE+Main (vpage 35) only. 30. Signals and adjustability in the different modes Parameter (default values are shown in parentheses) NEO:6 MUSIC Surround Mode PRO LOGIC g/gx MUSIC mode only EXT. IN onlymode only Dynamic Delay Time SubwooferFront Height Tone Control MultEQ XT Dynamic EQ RESTORER DSX SubwooferVolumePanorama Dimension Center Width Center ImageAtt.PURE DIRECT, DIRECT (2ch)AS AA AA A AAAAAA ADSD DIRECT AA AA AA A AAAAAA ADSD MULTI DIRECT AA AA AA A AAAAAA AMULTI CH DIRECTAA AA AA A AAAAAA ASTEREO AA AA AA A A S (OFF)S (OFF) SSS AEXT. INAA AA AA AS AAAAA AMULTI CH INAAS A AA A A S (OFF)S (OFF) SSA SWIDE SCREENAA AA AA A A S (OFF)S (OFF) SSS ADOLBY PRO LOGIC gz AAS A AA A A S (OFF)S (OFF) SSS ADOLBY PRO LOGIC gx AASS (OFF)S (3)S (3) A A S (OFF)S (OFF) SSS ADOLBY PRO LOGIC gAASS (OFF)S (3)S (3) A A S (OFF)S (OFF) SSS SDTS NEO:6AA AA AAS (0.3)A S (OFF)S (OFF) SSS SDOLBY DIGITALAAS A AA A A S (OFF)S (OFF) SSA SDOLBY DIGITAL Plus AAS A AA A A S (OFF)S (OFF) SSA SDOLBY TrueHD AAS A AA A A S (OFF)S (OFF) SSA SDTS SURROUND AAS A AA A A S (OFF)S (OFF) SSA SDTS 96/24AAS A AA A A S (OFF)S (OFF) SSA SDTS-HD AAS A AA A A S (OFF)S (OFF) SSA S 30DTS EXPRESSAAS A AA A A S (OFF)S (OFF) SSA Sneural AA AA AA A A S (OFF)S (OFF) SSS S7CH STEREO AA AA AA A A S (OFF)S (OFF) SSS ASUPER STADIUMAA AA AA A A S (NOTE5)S (OFF) SSS AROCK ARENA AA AA AA A A S (NOTE6)S (OFF) SSS AJAZZ CLUBAA AA AA A A S (OFF)S (OFF) SSS ACLASSIC CONCERTAA AA AA A A S (OFF)S (OFF) SSS AMONO MOVIE AA AA AA A A S (OFF)S (OFF) SSS AVIDEO GAME AA AA AA A A S (OFF)S (OFF) SSS AMATRIXAVR-3310CI/AVR-3310/AVR990/AVC-3310 S (30 ms)A AA AA A A S (OFF)S (OFF) SSS AVIRTUALAA AA AA A A S (OFF)S (OFF) SSS AS : Signal / AdjustableA : No signal / Not adjustableNOTE5 : BASS +6 dB, TREBLE 0 dBNOTE6 : BASS +6 dB, TREBLE +4 dB 31. ButtonInput signals DTS-HD DTSDOLBY DOLBY DIGITAL MULTI CH PCMSuper Audio CDWMA (Windows LINEARDTS-HD DOLBY DOLBY Note Media Audio) / DTS-HD DTS ESDTS ESDOLBYDOLBY DOLBY DOLBYSurround Mode ANALOG PCM /High DTSDTS DTSDOLBY DIGITALDIGITAL EX PCMPCM DSDDSDMP3 / MPEG-4 MasterDSCRT MTRX DIGITALDIGITAL DIGITAL DIGITALWAV Resolution EXPRESS (5.1ch) 96/24 TrueHDEX (With(With no(multi ch) (2ch) (multi ch) (2ch) AAC / FLAC Audio(With Flag) (With Flag)Plus (5.1/5/4ch) (4/3ch) (2ch)AudioFlag) Flag)STANDARDDTS SURROUND DTS-HD MSTRAAA F A A AAA AA AAA A A AAA AA DTS-HD HI RESAAAAF A AAA AA AAA A A AAA AA DTS ES DSCRT6.1 z1 AAAAA A F DAA AA AAA A A AAA AA DTS ES MTRX6.1z1 AAAAA A AF DA AA AAA A A AAA AA DTS SURROUND AAAAA A S S F AA AAA A A AAA AA DTS 96/24AAAAA A AAA FA AAA A A AAA AA DTS (HD) + PLgx CINEMA z2 AAA S S S S S S SA AAA A A AAA AA DTS (HD) + PLgx MUSICz1 AAA S S S S S S SA AAA A A AAA AA DTS (HD) + PLgz HEIGHT z3 AAA S S S S S S SA AAA A A AAA AA DTS EXPRESSAAAAA F AAA AA AAA A A AAA AA DTS (HD) + NEO:6 z1 AAA S S S A S S SA AAA A A AAA AA DTS NEO:6 CINEMA S SS AA A AAA AA AAA A A SAS AS DTS NEO:6 MUSICS SS AA A AAA AA AAA A A SAS ASDOLBY SURROUND DOLBY TrueHD AAAAA A AAA AF AAA A A AAA AA DOLBY DIGITAL+ AAAAA A AAA AA FAA A A AAA AA 31 DOLBY DIGITAL EXz1 AAAAA A AAA AA A S SSS AAA AA DOLBY (D+) (HD) +EX z1 AAAAA A AAA AS SAA A A AAA AA DOLBY DIGITALAAAAA A AAA AA A S FFF AAA AA DOLBY (D) (D+) (HD) +PLgx z2 AAAAA A AAA AS S F D SSS AAA AA CINEMA DOLBY (D) (D+) (HD) +PLgx z1 AAAAA A AAA AS S S SSS AAA AA MUSIC DOLBY (D) (D+) (HD) +PLgz z3 AAAAA A AAA AS S S SSS AAA AA HEIGHT DOLBY PRO LOGIC gz HEIGHT z3 S SS AA A AAA AA AAA A A SAS ASAVR-3310CI/AVR-3310/AVR990/AVC-3310 DOLBY PRO LOGIC gx CINEMA z1 S SS AA A AAA AA AAA A A SAS AS DOLBY PRO LOGIC gx MUSICz1 S SS AA A AAA AA AAA A A SAS AS DOLBY PRO LOGIC gx GAME z1 S SS AA A AAA AA AAA A A SAS AS DOLBY PRO LOGIC g CINEMA S SS AA A AAA AA AAA A A SAS AS DOLBY PRO LOGIC g MUSICS SS AA A AAA AA AAA A A SAS AS DOLBY PRO LOGIC g GAME S SS AA A AAA AA AAA A A SAS AS DOLBY PRO LOGICS SS AA A AAA AA AAA A A SAS ASneuralS SS AA A AAA AA AAA A A AAS AA NOTE:F: Mode selectable in initial status z1: This mode is not available when the surround back speaker setup is set to None.D: Mode xed when AFDM is ON z2: This mode is not available when the surround back speaker setup is set to 1spkr or None .S: Selectable mode z3: This mode is not available when the front height speaker setup is set to None .A: Non-selectable mode 32. Button Input signals DTS-HD DTSDOLBYDOLBY DIGITAL MULTI CH PCM Super Audio CDWMA (Windows LINEARDTS-HD DOLBY DOLBY Note Media Audio) / DTS-HD DTS ESDTS ES DOLBY DOLBY DOLBY DOLBYSurround Mode ANALOG PCM /High DTSDTS DTS DOLBYDIGITALDIGITAL EX PCMPCM DSDDSDMP3 / MPEG-4 MasterDSCRT MTRXDIGITAL DIGITAL DIGITAL DIGITALWAV Resolution EXPRESS (5.1ch) 96/24TrueHD EX (With(With no(multi ch) (2ch) (multi ch) (2ch) AAC / FLAC Audio(With Flag) (With Flag) Plus(5.1/5/4ch) (4/3ch) (2ch)AudioFlag) Flag)STANDARDMULTI CH IN MULTI CH INAAAAA A AAA AA AA A A A A FA FA MULTI IN + PLgx CINEMAz2 AAAAA A AAA AA AA A A A A SA SA MULTI IN + PLgx MUSIC z1 AAAAA A AAA AA AA A A A A SA SA MULTI IN + PLgz HEIGHTz3 AAAAA A AAA AA AA A A A A SA SA MULTI IN + DOLBY EX z1 AAAAA A AAA AA AA A A A A SA SA MULTI CH IN 7.1 z1 AAAAA A AAA AA AA A A A A F D (7.1)A AADIRECTDIRECTS SSS S S S S S S SS S S SS S AS ASDSD DIRECTAAAAA A AAA AA AA A A A A AA ASDSD MULTI DIRECTAAAAA A AAA AA AA A A A A AA SAMULTI CH DIRECT AAAAA A AAA AA AA A A A A SA SAM DIRECT + PLgx CINEMA z2 AAAAA A AAA AA AA A A A A SA SAM DIRECT + PLgx MUSICz1 AAAAA A AAA AA AA A A A A SA SAM DIRECT + PLgz HEIGHT z3 AAAAA A AAA AA AA A A A A SA SAM DIRECT + DOLBY EXz1 AAAAA A AAA AA AA A A A A SA SAM DIRECT 7.1 z1 AAAAA A AAA AA AA A A A AS (7.1) A AA 32PURE DIRECTPURE DIRECT S SSS S S S S S S SS S S SS S AS ASDSD PURE DIRECT AAAAA A AAA AA AA A A A A AA ASDSD MULTI PURE DIRECT AAAAA A AAA AA AA A A A A AA SAMULTI CH PURE DIRECTAAAAA A AAA AA AA A A A A SA SAM PURE D + PLgx CINEMA z2 AAAAA A AAA AA AA A A A A SA SAM PURE D + PLgx MUSICz1 AAAAA A AAA AA AA A A A A SA SAM PURE D + PLgz HEIGHT z3 AAAAA A AAA AA AA A A A A SA SAM PURE D + DOLBY EXz1 AAAAA A AAA AA AA A A A A SA SAM CH PURE DIRECT 7.1 z1 AAAAA A AAA AA AA A A A AS (7.1) A AAAVR-3310CI/AVR-3310/AVR990/AVC-3310NOTE :F : Mode selectable in initial statusz1: This mode is not available when the surround back speaker setup is set to None. S : Selectable modez2: This mode is not available when the surround back speaker setup is set to 1spkr or None. A : Non-selectable modez3: This mode is not available when the front height speaker setup is set to None. 33. Button Input signalsDTS-HDDTSDOLBY DOLBY DIGITALMULTI CH PCM Super Audio CDWMA (Windows LINEARDTS-HD DOLBY DOLBY Note Media Audio) / DTS-HD DTS ESDTS ESDOLBYDOLBY DOLBY DOLBYSurround Mode ANALOG PCM /High DTSDTS DTSDOLBY DIGITALDIGITAL EX PCMPCM DSDDSDMP3 / MPEG-4 MasterDSCRT MTRX DIGITALDIGITAL DIGITAL DIGITALWAV Resolution EXPRESS (5.1ch) 96/24 TrueHDEX (With(With no(multi ch) (2ch) (multi ch) (2ch) AAC / FLAC Audio(With Flag) (With Flag)Plus (5.1/5/4ch) (4/3ch) (2ch)AudioFlag) Flag)DSP SIMULATION7CH STEREO z4 S SSSSS S S S SS S S SSS SSS SSWIDE SCREEN S SSSSS S S S SS S S SSS SSS SSSUPER STADIUM S SSSSS S S S SS S S SSS SSS SSROCK ARENAS SSSSS S S S SS S S SSS SSS SSJAZZ CLUB S SSSSS S S S SS S S SSS SSS SSCLASSIC CONCERT S SSSSS S S S SS S S SSS SSS SSMONO MOVIES SSSSS S S S SS S S SSS SSS SSVIDEO GAMES SSSSS S S S SS S S SSS SSS SSMATRIXS SSSSS S S S SS S S SSS SSS SSVIRTUAL S SSSSS S S S SS S S SSS SSS SSSTEREOSTEREOF FFSSS S S S SS S S SSS FSF SFNOTE :z4 : If the surround back, front wide and front height speaker setup is set to None then 5CH STEREO is displayed., 33AVR-3310CI/AVR-3310/AVR990/AVC-3310 34. TROUBLE SHOOTING 1. POWER1.1. Power not turn on Power not turn on YES Are there any incompleteIs the ON/STANDBY indica- Is there a short circuitCorrect the short circuitNO connections in the connec-NONOtor on the front panel flashing between the speaker termi-between the speaker and tors connecting between thered?nals and the ground?the ground. various circuit boards?YESYESCheck for damage in the Connect theconnectorspower amplifier circuitry parts YES properly.and replace any defectiveparts.NO Is the fuse blown? Refer to Fuse is blown YESIs a DC 5V voltage output Is a DC 5V voltage beingDoes the power turn on when when the cord supplying theCheck the parts from IC901NO supplied from the 8U-110061 NO NOthe POWER switch is turnedpower from the 8U-110061 to the primary circuitry and board (CW068 pin 1) to theoff then back on? board to the microprocessorreplace any defective parts. microprocessor?(CX068) is unplugged? YESYESYESCheck the circuitry and partsCheck the primary circuitry Check the 8U-210082from CW068 on the 8U-parts including the POWER boards microprocessor 110061 board to the micro-switch (for poor contacts, peripherycircuitryandprocessor for damage andetc.), and replace any defec- replace any defective parts. short-circuits, and replacetive parts.any defective parts.1.2. Fuse is blownFuse is blown YESYESYES Check for short circuits in theCheck for short circuits in theCheck for leaks or short cir- rectifier diodes and circuitry power stabilizer units regula-cuits in the primary side of the secondary side rectify- tor output terminal and theparts, and replace any defec- ing circuits, and replace anyground, and replace anytive parts. defective parts. defective parts. YESYESYES After repairing, also replace the fuse.34 AVR-3310CI/AVR-3310/AVR990/AVC-3310 35. 2. Analog video2.1. MONITOR OUT (CVBS) output NGMONITOR OUT (CVBS) output NG When checking operation, select DVD for the function. (COMPONENT1 input)Checking the video convert ON/OFF settings Video convert ONVideo convert OFF InputInputInput Input Input Input CVBS S COMPONENTCVBSSCOMPONENTA B InterlaceDNo outputNo outputor ProgressiveInterlaceProgressiveC no output 35AVR-3310CI/AVR-3310/AVR990/AVC-3310 36. A Input CVBS YES Check 5VA and +5VD. +5VA : CY152-13,14pin NG To troubleshooting 1.1 Power not -5VA : CY152-12pin turn on. +5VD : CX141-1pinOK Check input/output of analog SW. Check analog SW settings. NG NG Check IC301, IC303 and CX141 Input : IC109-13pin IC109-9,10,11pin : L(0V) soldering, or DIGITAL UNIT flaw. Output : IC109-3pinIC109-6pin : L(0V) OK OK Check soldering of IC109.Check input/output of AMP. NG Check soldering of IC115 andInput : IC115-5pinsurrounding parts. Output : IC115-7pinOKCheck output to 8U-310039 DIGITAL NGUNIT. Check soldering of CX111.Output V : CX111-1pinOKCheck input of video driver. NG Check CX151 soldering, or digital Input Y : IC305-2pinunit flaw. Input C : IC305-4pinOK Check output of video driver. NGCheck soldering of IC305. Output V : IC305-36pinOK Check input/output of analog SW. Check analog SW settings. NG NG Check IC301 and CX141 solder- Input : IC108-14pinIC108-10pin : H(+5V) ing, or DIGITAL UNIT flaw.Output : IC108-13pinIC108-9pin : L(0V) OK OK Check soldering of IC108.Check input/output of AMP. NGInput : IC112-5pinCheck soldering of IC112. Output : IC112-7pinOKCheck cable between main unit and mon-itor or Check monitor. Unless specified, 8U-210081-1 A.VIDEO UNIT part. 36AVR-3310CI/AVR-3310/AVR990/AVC-3310 37. B Input SYES Check 5VA and +5VD.+5VA : CY152-13,14pinNG To troubleshooting 1.1 Power not -5VA : CY152-12pin turn on.+5VD : CX141-1pinOK Check input/output of analog SW. Check analog SW settings.Input Y : IC102-13pinIC102-9,10,11pin : L(0V) NG NG Check IC301, IC303 and CX141Input C : IC106-13pin IC102-6pin : L(0V) soldering, or DIGITAL UNIT flaw.Output Y : IC102-3pinIC106-9,10,11pin : L(0V) Output C : IC106-3pinIC106-6pin : L(0V)OKOKCheck soldering of IC102 and IC106.Check input/output of AMP. Input Y : IC113-5pin NG Check soldering of IC113, IC114 Input C : IC114-5pinand surrounding parts.Output Y : IC113-7pinOutput C : IC114-7pinOKCheck output to 8U-310039 DIGITAL UNIT. NGCheck soldering of CX111.Output Y : CX111-9pin Output C : CX111-11pinOKCheck input of video driver NG Check CX151 soldering, orInput Y : IC305-2pinDIGITAL UNIT flaw.Input C : IC305-4pinOKCheck output of video driver.NG Check soldering of IC305.Output V : IC305-36pinOK Check input/output of analog SW. Check analog SW settings. NG NG Check IC301 and CX141 solder- Input : IC108-14pinIC108-10pin : H(+5V) ing, or DIGITAL UNIT flaw.Output : IC108-13pinIC108-9pin : L(0V)OKOK Check soldering of IC108.Check input/output of AMP. NG Input : IC112-5pinCheck soldering of IC112.Output : IC112-7pinOKCheck cable between main unit and mon-itor or Check monitor. Unless specified, 8U-210081-1 A.VIDEO UNIT part. 37AVR-3310CI/AVR-3310/AVR990/AVC-3310 38. C InputCOMPONENT YESCheck 5VA, +5VD and +9VA. +5VA : CY152-13,14pin NG To troubleshooting 1.1 Power not -5VA : CY152-12pinturn on. +5VD : CX141-1pin+9VA : CY152-15pin OKCheck input/output of COMPONENTselector. Input Y : IC501-48pin Input Cb : IC501-2pin NG Check IC501 and CX141 Input Cr : IC501-4pinsoldering, or DIGITAL UNIT flaw.Output Y : IC501-27pinOutput Cb : IC501-24pinOutput Cr : IC501-21pin OKCheck input/output of AMP. Input Y : IC503-1pinInput Cb : IC503-3pin Check IC503 soldering, or AMP NGInput Cr : IC503-5pin settings. Output Y : IC503-13pin IC503-7pin : H(5V) Output Cb : IC503-11pin Output Cr : IC503-9pin OKCheck soldering of IC503 and OKsurrounding parts.Check output to 8U-310039 DIGITALUNIT. NGOutput Y : CX111-7pin Check soldering of CX111.Output Cb : CX111-5pinOutput Cr : CX111-3pinCheck input of video driver NGCheck CX151 soldering,Input Y : IC305-2pinor DIGITAL UNIT flaw.Input C : IC305-4pin OK Check output of video driver. NGCheck soldering of IC305. Output V : IC305-36pin OK Check input/output of analog SW. Check analog SW settings. NGNG Check IC301 and CX141 solder- Input : IC108-14pinIC108-10pin : H(+5V)ing, or DIGITAL UNIT flaw.Output : IC108-13pinIC108-9pin : L(0V) OK OK Check soldering of IC108.Check input/output of AMP. NGInput : IC112-5pin Check soldering of IC112. Output : IC112-7pin OKCheck cable between main unit and mon-itor or Check monitor. Unless specified, 8U-210081-1 A.VIDEO UNIT part.38 AVR-3310CI/AVR-3310/AVR990/AVC-3310 39. DInputCVBSYES Check 5VA and +5VD.To troubleshooting 1.1 Power not+5VA : CY152-13,14pinNGturn on. -5VA : CY152-12pin+5VD : CX141-1pin OK Check input/output of analog SW. Check analog SW settings. NGNG Check IC301, IC303 and CX141 Input : IC109-13pin IC109-9,10,11pin : L(0V)soldering, or DIGITAL UNIT flaw. Output : IC109-3pinIC109-6pin : L(0V)OKOKCheck soldering of IC109.Check input/output of AMP. NGInput : IC115-5pinCheck soldering of IC115. Output : IC115-7pin OK Check input/output of analog SW. Check analog SW settings. NGNG Check soldering of IC301 and Input : IC108-15pin IC108-10pin : L(0V)CX141.Output : IC108-13pinIC108-9pin : H(+5V)OKOKCheck soldering of IC108.Check input/output of AMP. NGInput : IC112-5pinCheck soldering of IC112. Output : IC112-7pin OKCheck cable between main unit and mon-itor or Check monitor. Unless specified, 8U-210081-1 A.VIDEO UNIT part. 39AVR-3310CI/AVR-3310/AVR990/AVC-3310 40. 2.2. ZONE2 MONITOR OUT (CVBS) Output NGZONE2 MONITOR OUT (CVBS) Output NG. When checking operation,select DVD for the function. Turn on ZONE2 and checkCheck ZONE2 is power on.again. NG OKInputInputInputCVBS S COMPONENT EFNo output 40AVR-3310CI/AVR-3310/AVR990/AVC-3310 41. EInputCVBSYES Check 5VA and +5VD.+5VA : CY152-13,14pinNG To troubleshooting 1.1 Power not -5VA : CY152-12pin turn on.+5VD : CX141-1pin OK Check input/output of analog SW. Check analog SW settings. NGNG Check IC301, IC303 and CX141 Input : IC110-13pin IC110-9,10,11pin : L(0V)soldering, or DIGITAL UNIT flaw. Output : IC110-3pinIC110-6pin : L(0V)OKOKCheck soldering of IC110.Check input/output of AMP. NGInput : IC115-3pinCheck soldering of IC115. Output : IC115-1pin OK Check input/output of analog SW. Check analog SW settings. NGNG Check IC303 and CX141 solder- Input : IC105-12pin IC105-11pin : L(0V)ing, or DIGITAL UNIT flaw. Output : IC105-3pinIC105-10pin : H(+5V)OKOKCheck soldering of IC105.Check input/output of AMP. NGInput : IC112-3pinCheck soldering of IC112. Output : IC112-1pin OKCheck cable between main unit and mon-itor or Check monitor. Unless specified, 8U-210081-1 A.VIDEO UNIT part. 41AVR-3310CI/AVR-3310/AVR990/AVC-3310 42. FInputSYES Check 5VA and +5VD.+5VA : CY152-13,14pinNG To troubleshooting 1.1 Power not -5VA : CY152-12pin turn on.+5VD : CX141-1pin OK Check input/output of analog SW.Input Y : IC103-13pin Check analog SW settings. NG NG Check IC301, IC303 and CX141Input C : IC107-13pinIC103-9,10,11pin : L(0V) soldering, or DIGITAL UNIT flaw.Output Y : IC103-3pinIC107-9,10,11pin : L(0V) Output C : IC107-3pin OKOKCheck soldering of IC103 and IC107.Check input/output of AMP. Input Y : IC113-3pin NG Check soldering of IC113, IC114 Input C : IC114-3pinand surrounding parts.Output Y : IC113-1pinOutput C : IC114-1pin OKCheck input/output of MIX AMP. NG Input Y : IC116-3pin Check soldering of IC116. Input C : IC116-1pin OK Check input/output of analog SW. Check analog SW settings. NG NG Check IC303 and CX141 solder- Input : IC105-14pin IC105-11pin : L(0V) ing, or DIGITAL UNIT flaw. Output : IC105-3pinIC105-10pin : H(+5V) OKOKCheck soldering of IC105.Check input/output of AMP. NGInput : IC112-3pinCheck soldering of IC112. Output : IC112-1pin OKCheck cable between main unit and mon-itor or Check monitor. Unless specified, 8U-210081-1 A.VIDEO UNIT part. 42AVR-3310CI/AVR-3310/AVR990/AVC-3310 43. 2.3. VCR/DVR MONITOR OUT(CVBS) Output NG VCR/DVR MONITOR OUT(CVBS) Output NG. When checking operation, select DVD for the function. InputInputInput CVBS S COMPONENTVCR : G No outputNo outputDVR : H 43AVR-3310CI/AVR-3310/AVR990/AVC-3310 44. G Input CVBSYES Check 5VA and +5VD.+5VA : CY152-13,14pinNG To troubleshooting 1.1 Power not -5VA : CY152-12pin turn on.+5VD : CX141-1pinOK Check input/output of analog SW. Check analog SW settings. NGNG Check IC301, IC303 and CX141 Input : IC110-13pin IC110-9,10,11pin : L(0V)soldering, or DIGITAL UNIT flaw. Output : IC110-3pinIC110-6pin : L(0V) OKOKCheck soldering of IC110.Check input/output of AMP. NGInput : IC115-3pinCheck soldering of IC115. Output : IC115-1pinOK Check input/output of video driver. NGCheck video driver settings.NG Check IC303 and CX141 solder-Input : IC101-12pinIC101-16pin : H(5V) ing, or DIGITAL UNIT flaw.Output : IC101-24pin OKOKCheck soldering of IC101.Check cable between main unit and mon-itor or Check monitor. Unless specified, 8U-210081-1 A.VIDEO UNIT part.44 AVR-3310CI/AVR-3310/AVR990/AVC-3310 45. H Input CVBSYES Check 5VA +and 5VD.+5VA : CY152-13,14pinNG To troubleshooting 1.1 Power not -5VA : CY152-12pin turn on.+5VD : CX141-1pinOK Check input/output of analog SW. Check analog SW settings. NGNG Check IC301, IC303 and CX141 Input : IC110-13pin IC110-9,10,11pin : L(0V)soldering, or DIGITAL UNIT flaw. Output : IC110-3pinIC110-6pin : L(0V) OKOKCheck soldering of IC110.Check input/output of AMP. NGInput : IC115-3pinCheck soldering of IC115. Output : IC115-1pinOK Check input/output of video driver. NGCheck video driver settings.NG Check IC303 and CX141 solder-Input : IC101-3pinIC101-7pin : H(5V)ing, or DIGITAL UNIT flaw. Output :IC101-33pin OKOKCheck soldering of IC101.Check cable between main unit and mon-itor or Check monitor. Unless specified, 8U-210081-1 A.VIDEO UNIT part.45 AVR-3310CI/AVR-3310/AVR990/AVC-3310 46. 2.4. MONITOR OUT (S) Output NGMONITOR OUT (S) Output NG When checking operation, select DVD for the function. (COMPONENT1 Input)Checking the video convert ON/OFF settings Video convert ONVideo convert OFF InputInputInput Input Input Input CVBS S COMPONENTCVBSSCOMPONENT IJ Interlace No output LNo outputor ProgressiveInterlaceProgressiveK No output 46AVR-3310CI/AVR-3310/AVR990/AVC-3310 47. I Input CVBS YES Check 5VA and +5VD.+5VA : CY152-13,14pinNG To troubleshooting 1.1 Power not -5VA : CY152-12pin turn on.+5VD : CX141-1pinOK Check input/output of analog SW. Check analog SW settings. NG NG Check IC301, IC303 and CX141 Input : IC109-13pin IC109-9,10,11pin : L(0V) soldering, or DIGITAL UNIT flaw. Output : IC109-3pinIC109-6pi : L(0V) OK OK Check soldering of IC109.Check input/output of AMP. NG Check soldering of IC115 andInput : IC115-5pinsurrounding parts. Output : IC115-7pinOKCheck output to 8U-310039 DIGITAL NGUNIT. Check soldering of CX111.Output V : CX111-1pinOKCheck input of video driver. NG Check CX151 soldering, or DIGITAL Input Y : IC305-2pinUNIT flaw. Input C : IC305-4pinOK Check output of video driver. NG Output Y : IC305-34pin Check soldering of IC305. Output C : IC305-32pinOK Check input/output of analog SW. Input Y : IC104-5pin Check analog SW settings. NG NG Check IC301 and CX141 solder-Input C : IC104-14pin IC104-10pin : H(+5V) ing, or DIGITAL UNIT flaw.Output Y : IC104-3pin IC104-9pin : L(0V) Output C : IC104-13pin OK OK Check soldering of IC104.Check input/output of AMP. Input Y: IC111-3pin NG Input C: IC111-5pinCheck soldering of IC111.Output Y : IC111-1pinOutput C : IC111-7pinOKCheck cable between main unit and mon-itor or Check monitor. Unless specified, 8U-210081-1 A.VIDEO UNIT part. 47AVR-3310CI/AVR-3310/AVR990/AVC-3310 48. JInputS YES Check 5VA and +5VD.+5VA : CY152-13,14pinNG To troubleshooting 1.1 Power not -5VA : CY152-12pin turn on.+5VD : CX141-1pin OK Check input/output of analog SW. Check analog SW settings.Input Y : IC102-13pinIC102-9,10,11pin : L(0V) NG NG Check IC301, IC303 and CX141Input C : IC106-13pin IC102-6pin : L(0V) soldering, or DIGITAL UNIT flaw.Output Y : IC102-3pinIC106-9,10,11pin : L(0V) Output C : IC106-3pinIC106-6pin : L(0V) OK OK Check soldering of IC102 and IC106.Check input/output of AMP. Input Y : IC113-5pin NG Check soldering of IC113, IC114 Input C : IC114-5pinand surrounding parts.Output Y : IC113-7pinOutput C : IC114-7pin OKCheck output to 8U-310039 DIGITALUNIT.NGCheck soldering of CX111.Output Y : CX111-9pinOutput C : CX111-11pin OKCheck input of video driver NG Check CX151 soldering, or DIGITALInput Y : IC305-2pinUNIT flaw.Input C : IC305-4pin OK Check output of video driver. NG Output Y : IC305-34pin Check soldering of IC305. Output C : IC305-32pin OK Check input/output of analog SW. Input Y : IC104-5pin Check analog SW settings. NG NG Check IC301 and CX141 solder-Input C : IC104-14pin IC104-10pin : H(+5V) ing, or DIGITAL UNIT flaw.Output Y : IC104-3pin IC104-9pin : L(0V) Output C : IC104-13pin OK OK Check soldering of IC104.Check input/output of AMP. Input Y : IC111-3pin NG Input C : IC111-5pin Check soldering of IC111.Output Y : IC111-1pinOutput C : IC111-7pin OKCheck cable between main unit and mon-itor or Check monitor. Unless specified, 8U-210081-1 A.VIDEO UNIT part.48 AVR-3310CI/AVR-3310/AVR990/AVC-3310 49. K InputCOMPONENT YESCheck 5VA, +5VD and +9VA. +5VA : CY152-13,14pin NG To troubleshooting 1.1 Power not -5VA : CY152-12pinturn on. +5VD : CX141-1pin+9VA : CY152-15pin OKCheck input/output of COMPONENTselector. Input Y : IC501-48pin Input Cb : IC501-2pin NG Check IC501 and CX141 soldering, Input Cr : IC501-4pinor DIGITAL UNIT flaw.Output Y : IC501-27pinOutput Cb : IC501-24pinOutput Cr : IC501-21pin OKCheck input/output of AMP. Input Y : IC503-1pinInput Cb : IC503-3pin Check IC503 soldering, or check NGInput Cr : IC503-5pin AMP settings. Output Y : IC503-13pin IC503-7pin : H(5V) Output Cb : IC503-11pin Output Cr : IC503-9pin OKCheck soldering of IC503 and OKsurrounding parts.Check output to 8U-310039 DIGITALUNIT. NGOutput Y : CX111-7pin Check soldering of CX111.Output Cb : CX111-5pinOutput Cr : CX111-3pin OKCheck input of video driver NG Check CX151 soldering, or DIGITALInput Y : IC305-2pinUNIT flaw.Input C : IC305-4pin OK Check output of video driver. NG Output Y : IC305-34pin Check soldering of IC305. Output C : IC305-32pin OK Check input/output of analog SW. Input Y : IC104-5pin Check analog SW settings. NG NG Check IC301 and CX141 soldering,Input C : IC104-14pin IC104-10pin : H(+5V) or DIGITAL UNIT flaw.Output Y : IC104-3pin IC104-9pin : L(0V) Output C : IC104-13pin OK OK Check soldering of IC104.Check input/output of AMP. Input Y : IC111-3pin NG Input C : IC111-5pin Check soldering of IC111.Output Y : IC111-1pinOutput C : IC111-7pin OKCheck cable between main unit and mon-itor or Check monitor . Unless specified, 8U-210081-1 A.VIDEO UNIT part.49 AVR-3310CI/AVR-3310/AVR990/AVC-3310 50. LInputSYES Check 5VA and +5VD.+5VA : CY152-13,14pinNG To troubleshooting 1.1 Power not -5VA : CY152-12pin turn on.+5VD : CX141-1pin OK Check input/output of analog SW. Check analog SW settings.Input Y : IC102-13pinIC102-9,10,11pin : L(0V) NG NG Check IC301, IC303 and CX141Input C : IC106-13pin IC102-6pin : L(0V) soldering, or DIGITAL UNIT flaw.Output Y : IC102-3pinIC106-9,10,11pin : L(0V) Output C : IC106-3pin IC106-6pin : L0V) OKOKCheck soldering of IC102 and IC106.Check input/output of AMP. Input Y : IC113-5pin NG Check soldering of IC113, IC114 Input C : IC114-5pinand surrounding parts.Output Y : IC113-7pinOutput C : IC114-7pin OK Check input/output of analog SW. Input Y : IC104-2pin Check analog SW settings. NG NG Check IC301 and CX141 solder-Input C : IC104-15pinIC104-10pin : L(0V) ing, or DIGITAL UNIT flaw.Output Y : IC104-3pin IC104-9pin : H(+5V) Output C : IC104-13pin OKOKCheck soldering of IC104.Check input/output of AMP. Input Y : IC111-3pin NG Input C : IC111-5pin Check soldering of IC111.Output Y : IC111-1pinOutput C : IC111-7pin OKCheck cable between main unit and mon-itor or Check monitor . Unless specified, 8U-210081-1 A.VIDEO UNIT part. 50AVR-3310CI/AVR-3310/AVR990/AVC-3310 51. 2.5. VCR/DVR MONITOR OUT(S) Output NG VCR/DVR MONITOR OUT(S) Output NG. When checking operation,select DVD for the function.InputInputInputCVBS S COMPONENTNo outputVCR : MNo output DVR : N51 AVR-3310CI/AVR-3310/AVR990/AVC-3310 52. M Input SYES Check 5VA and +5VD.+5VA : CY152-13,14pinNG To troubleshooting 1.1 Power not -5VA : CY152-12pin turn on.+5VD : CX141-1pinOK Check input/output of analog SW. Check analog SW settings.Input Y : IC103-13pinIC103-9,10,11pin : L(0V) NG NG Check IC301, IC303 and CX141Input C : IC107-13pin IC103-6pin : L(0V) soldering, or DIGITAL UNIT flaw.Output Y : IC103-3pinIC107-9,10,11pin : L(0V) Output C : IC107-3pinIC107-6pin : L(0V) OKOKCheck soldering of IC103 and IC107.Check input/output of AMP. Input Y : IC113-3pin NG Check soldering of IC113, IC114 Input C : IC114-3pinand surrounding parts.Output Y : IC113-1pinOutput C : IC114-1pinOK Check input/output of video driver.Input Y : IC101-17pin NGCheck video driver settings. NG Check IC303 and CX141 solder-Input C : IC101-15pin IC101-16pin : H(+5V)ing, or DIGITAL UNIT flaw. Output Y : IC101-20pin Output C : IC101-22pin OKOKCheck soldering of IC101.Check cable between main unit and mon-itor or Check monitor . Unless specified, 8U-210081-1 A.VIDEO UNIT part.52 AVR-3310CI/AVR-3310/AVR990/AVC-3310 53. N Input SYES Check 5VA and +5VD.+5VA : CY152-13,14pinNG To troubleshooting 1.1 Power not -5VA : CY152-12pin turn on.+5VD : CX141-1pinOK Check input/output of analog SW. Check analog SW settings.Input Y : IC103-13pinIC103-9,10,11pin : L(0V) NG NG Check IC301,IC303 and CX141Input C : IC107-13pin IC103-6pin : L(0V) soldering, or DIGITAL UNIT flaw.Output Y : IC103-3pinIC107-9,10,11pin : L(0V) Output C : IC107-3pinIC107-6pin : L(0V) OKOKCheck soldering of IC103 and IC107.Check input/output of AMP. Input Y : IC113-3pin NG Check soldering of IC113, IC114 Input C : IC114-3pinand surrounding parts.Output Y : IC113-1pinOutput C : IC114-1pinOK Check input/output of video driver. Input Y : IC101-8pin NGCheck video driver settings. NG Check IC303 and CX141 solder-Input C : IC101-6pinIC101-7pin : H(+5V)ing, or DIGITAL UNIT flaw. Output Y : IC101-29pin Output C : IC101-31pin OKOKCheck soldering of IC101.Check cable between main unit and mon-itor or Check monitor. Unless specified, 8U-210081-1 A.VIDEO UNIT part.53 AVR-3310CI/AVR-3310/AVR990/AVC-3310 54. 2.6. COMPONENT OUT Output NGCOMPONENT OUT Output NG. When checking operation,select DVD for the function.(COMPONENT1 Input)Checking the video convert ON/OFF settings. Video convert ON Video convert OFF InputInputInputInput Input Input CVBS S COMPONENT CVBSSCOMPONENTO P QNo output No output R 54AVR-3310CI/AVR-3310/AVR990/AVC-3310 55. OInputCVBS YESCheck 5VA, +5VD and +9VA. +5VA : CY152-13,14pinNG To troubleshooting 1.1 Power not -5VA : CY152-12pin turn on. +5VD : CX141-1pin+9VA : CY152-15pinOK Check input/output of analog SW.Check analog SW settings.NGNG Check IC301, IC303 and CX141Input Y : IC109-13pin IC109-9,10,11pin : L(0V) soldering, or DIGITAL UNIT flaw. Output C : IC109-3pin IC109-6pin : L(0V)OK OKCheck soldering of IC109.Check input/output of AMP.NG Check soldering of IC115 andInput : IC115-5pin surrounding parts. Output : IC115-7pinOKCheck output to 8U-310039 DIGITAL UNIT. NG Check soldering of CX111.Output V : CX111-1pinOKCheck input of video driver.Input Y : IC305-15inNG Check CX151 soldering, or DIGITALInput Cb : IC305-17pin UNIT flaw.Input Cr : IC305-13pinOK Check output of video driver. Output Y : IC305-22pin NG Check soldering of IC305.Output Cb : IC305-20pin Output Cr : IC305-24pinOKCheck input/output of COMPONENTselector. Input Y : IC501-6pin Check soldering of IC501 surround-Input Cb : IC501-8pin NG ing parts and CX141, or DIGITAL Input Cr : IC501-10pin UNIT flaw.Output Y : IC501-34pinOutput Cb : IC501-32pinOutput Cr : IC501-30pinOKCheck input/output of AMP. Input Y : IC504-1pinInput Cb : IC504-3pinNGCheck AMP settings. NG Check CX141 soldering, or DIGI-Input Cr : IC504-5pin IC504-7pin : H(5V)TAL UNIT flaw. Output Y : IC504-13pin Output Cb : IC504-11pin Output Cr : IC504-9pinOK OKCheck soldering of IC504.Check cable between main unit and mon-itor or Check monitor. Unless specified, 8U-210081-1 A.VIDEO UNIT part. 55AVR-3310CI/AVR-3310/AVR990/AVC-3310 56. P Input S YESCheck 5VA, +5VD and +9VA. +5VA : CY152-13,14pin NG To troubleshooting 1.1 Power not -5VA : CY152-12pinturn on. +5VD : CX141-1pin+9VA : CY152-15pinOK Check input/output of analog SW. Check analog SW settings.Input Y : IC102-13pinIC102-9,10,11pin : L(0V) NG NG Check IC301, IC303 and CX141Input C : IC106-13pin IC102-6pin : L(0V) soldering, or DIGITAL UNIT flaw.Output Y : IC102-3pinIC106-9,10,11pin : L(0V) Output C : IC106-3pinIC106-6pin : L(0V) OK OK Check soldering of IC102 and IC106.Check input/output of AMP. Input Y : IC113-5pin NG Check soldering of IC113, IC114 Input C : IC114-5pinand surrounding parts.Output Y : IC113-7pinOutput C : IC114-7pinOKCheck output to 8U-310039 DIGITAL UNIT. NGCheck soldering of CX111.Output Y : CX111-9pin Output C : CX111-11pinOKCheck input of video driver.Input Y : IC305-15in NG Check CX151 soldering, or DIGITALInput Cb : IC305-17pinUNIT flaw.Input Cr : IC305-13pinOK Check output of video driver. Output Y : IC305-22pinNGCheck soldering of IC305.Output Cb : IC305-20pin Output Cr : IC305-24pinOKCheck input/output of COMPONENTselector. Input Y : IC501-6pinCheck soldering of IC501 surround-Input Cb : IC501-8pinNGing parts and CX141 Or DIGITAL Input Cr : IC501-10pinUNIT flaw.Output Y : IC501-34pinOutput Cb : IC501-32pinOutput Cr : IC501-30pinOKCheck input/output of AMP. Input Y : IC504-1pinInput Cb : IC504-3pin NGCheck AMP settings.NG Check CX141 soldering, or DIGI-Input Cr : IC504-5pinIC504-7pin : H(5V) TAL UNIT flaw. Output Y : IC504-13pin Output Cb : IC504-11pin Output Cr : IC504-9pin OK OK Check soldering of IC504.Check cable between main unit and mon-itor or Check monitor. Unless specified, 8U-210081-1 A.VIDEO UNIT part. 56AVR-3310CI/AVR-3310/AVR990/AVC-3310 57. QInput COMPONENTYESCheck 5VA, +5VD and +9VA. +5VA : CY152-13,14pinNG To troubleshooting 1.1 Power not -5VA : CY152-12pin turn on. +5VD : CX141-1pin+9VA : CY152-15pin OKCheck input/output of COMPONENT.selector Input Y : IC501-48pin Input Cb : IC501-2pinNG Check IC501 and CX141 Input Cr : IC501-4pin soldering, or DIGITAL UNIT flaw.Output Y : IC501-27pin Output Cb : IC501-24pin Output Cr : IC501-21pinOKCheck input/output of AMP. Input Y : IC503-1pinInput Cb : IC503-3pinNGCheck AMP settings.Input Cr : IC503-5pin IC503-7pin : H(5V) Output Y : IC503-13pin Output Cb : IC503-11pin Output Cr : IC503-9pinOK Check soldering of IC503 andOK surrounding parts.Check output to 8U-310039 DIGITAL UNIT.NGOutput Y : CX111-7pinCheck soldering of CX111. Output Cb : CX111-5pinOutput Cr : CX111-3pin OKCheck input of video driver.Input Y : IC305-15inNG Check CX151 soldering, or DIGITALInput Cb : IC305-17pin UNIT flaw.Input Cr : IC305-13pinOKCheck output of video driver.Output Y : IC305-22pinNG Check soldering of IC305. Output Cb : IC305-20pinOutput Cr : IC305-24inOKCheck input/output of COMPONENT selec-tor. Input Y : IC501-6pin Check soldering of IC501 surround-Input Cb : IC501-8pin NG ing parts and CX141 Or DIGITAL Input Cr : IC501-10pin UNIT flaw. Output Y : IC501-34pinOutput Cb : IC501-32pinOutput Cr : IC501-30pinOKCheck input/output of AMP. Input Y : IC504-1pinInput Cb : IC504-3pinNGCheck AMP settings. NG Check CX141 soldering, or DIGI-Input Cr : IC504-5pin IC504-7pin : H(5V)TAL UNIT flaw. Output Y : IC504-13pin Output Cb : IC504-11pin Output Cr : IC504-9pin OKOK Check soldering of IC504.Check Output of cable between main unitand monitor or Check monitor . Unless specified, 8U-210081-1 A.VIDEO UNIT part. 57AVR-3310CI/AVR-3310/AVR990/AVC-3310 58. R InputCOMPONENTYESCheck 5VA, +5VD and +9VA. +5VA : CY152-13,14pin NG To troubleshooting 1.1 Power not -5VA : CY152-12pinturn on. +5VD : CX141-1pin+9VA : CY152-15pin OKCheck input/output of COMPONENTselector. Input Y : IC501-48pin Input Cb : IC501-2pin NG Check IC501 and CX141 Input Cr : IC501-4pinsoldering, or DIGITAL UNIT flaw.Output Y : IC501-27pinOutput Cb : IC501-24pinOutput Cr : IC501-21pin OKCheck input/output of AMP. Input Y : IC504-1pinInput Cb : IC504-3pin NGCheck AMP settings. NG Check CX141 soldering, or DIGI-Input Cr : IC504-5pinIC504-7pin : H(5V)TAL UNIT flaw. Output Y : IC504-13pin Output Cb : IC504-11pin Output Cr : IC504-9pin OKOKCheck soldering of IC504.Check cable between main unit and mon-itor or Check monitor. Unless specified, 8U-210081-1 A.VIDEO UNIT part. 58AVR-3310CI/AVR-3310/AVR990/AVC-3310 59. 2.7. HDMI Output NGHDMI Output NG. When checking operation,select DVD for the function.(COMPONENT1 Input)Checking the video convert ON/OFF settings. Video convert ON Video convert OFFInput InputInputInput Input InputInput InputCVBSS COMPONENT HDMICVBSS COMPONENTHDMITUV No output To troubleshooting 3.HDMI/DVI. 59AVR-3310CI/AVR-3310/AVR990/AVC-3310 60. TInputCVBS YES Check 5VA and +5VD.+5VA : CY152-13,14pin NG To troubleshooting 1.1 Power not -5VA : CY152-12pinturn on.+5VD : CX141-1pin OK Check input/output of analog SW.Check analog SW settings.NGNG Check IC301, IC303 and CX141 Input : IC109-13pinIC109-9,10,11pin : L(0V) soldering, or DIGITAL UNIT flaw. Output : IC109-3pin IC109-6pin : L(0V)OK OKCheck soldering of IC109.Check input/output of AMP.NG Check soldering of IC115 andInput : IC115-5pin surrounding parts. Output : IC115-7pin OKCheck output to 8U-310039 DIGITALNGUNIT.Check soldering of CX111. Output V : CX111-1pin OKTo troubleshooting 3.HDMI/DVI. Unless specified, 8U-210081-1 A.VIDEO UNIT part.60 AVR-3310CI/AVR-3310/AVR990/AVC-3310 61. U Input S YES Check 5VA and +5VD. +5VA : CY152-13,14pinNG To troubleshooting 1.1 Power not -5VA : CY152-12pinturn on. +5VD : CX141-1pin OK Check input/output of analog SW.Check analog SW settings.Input Y : IC102-13pin IC102-9,10,11pin : L(0V)NG NG Check IC301, IC303 and CX141Input C : IC106-13pinIC102-6pin : L(0V)soldering, or DIGITAL UNIT flaw.Output Y : IC102-3pin IC106-9,10,11pin : L(0V) Output C : IC106-3pin IC106-6pin : L(0V)OK OKCheck soldering of IC102 and IC106.Check input/output of AMP. Input Y : IC113-5pinNG Check soldering of IC113, IC114 Input C : IC114-5pin and surrounding parts.Output Y : IC113-7pinOutput C : IC114-7pin OKCheck output to 8U-310039 DIGITALUNIT. NG Check soldering of CX111. Output Y : CX111-9pin Output C : CX111-11pin OKTo troubleshooting 3.HDMI/DVI. Unless specified, 8U-210081-1 A.VIDEO UNIT part.61 AVR-3310CI/AVR-3310/AVR990/AVC-3310 62. V InputCOMPONENT YESCheck 5VA, +5VD and +9VA. +5VA : CY152-13,14pinNG To troubleshooting 1.1 Power not -5VA : CY152-12pin turn on. +5VD : CX141-1pin+9VA : CY152-15pin OKCheck input/output of COMPONENTselector. Input Y : IC501-48pin Check IC501 and CX141 Input Cb : IC501-2pinNG soldering, or DIGITAL UNIT flaw. Input Cr : IC501-4pinOutput Y : IC501-27pinOutput Cb : IC501-24pinOutput Cr : IC501-21pin OKCheck input/output of AMP. Input Y : IC503-1pinInput Cb : IC503-3pinCheck IC301 and CX141NGCheck AMP settings. NGInput Cr : IC503-5pinsoldering, or DIGITAL UNIT flaw. IC503-7pin : H(5V) Output Y : IC503-13pin Output Cb : IC503-11pin Output Cr : IC503-9pinOK Check soldering of IC503 and OK surrounding parts.Check output to 8U-310039 DIGITALUNIT.NG Output Y : CX111-7pin Check soldering of CX111. Output Cb : CX111-5pin Output Cr : CX111-3pin OKTo troubleshooting 3.HDMI/DVI. Unless specified, 8U-210081-1 A.VIDEO UNIT part.62 AVR-3310CI/AVR-3310/AVR990/AVC-3310 63. 3. HDMI/DVI3.1. No picture or sound is output No picture or sound is output YES Check the HDMI/DVI cable connection YESThere may be a problem with Is the HDMI/DVI cable properly NOthe HDMI/DVI cable. Check the connected?connection. YES Are you using an HDMI/DVIDisconnect everything andYES selector, repeater or a device connect only the HDMI/DVI for improving picture quality? cable to check. NO Are you using a certified HDMINOUse a certified HDMI cable cable (one with the HDMI(one with the HDMI stamp). stamp)? YESReplace the HDMI/DVI cable Are you using an HDMI/DVINOwith one that is less than 5 cable less than 5 meters inmeters in length (2 meters length?recommended) to check. YES Are the picture and soundYES The HDMI/DVIcableis output when another HDMI/DVIdefective. cable is used? NO Checking the DVD player YESCheck the HDMI output setting, Is the DVD players HDMI YESreferring to the DVD players output setting correct?operating instructions. YESWhen using a DENON DVD player, is the fluorescent display tubes"HDMI" indicator lit?If using a non-DENON DVD player, proceed to "YES". YES Are the picture and soundSet the DVD players outputYESNO output when the DVD players resolution to a resolution with resolution is changed? which the TV is compatible. NOThe DVD player may not beIs sound output from the sets speaker terminals when the TVs power isYES compatible withHDCPturned off or the connection cable between the TV and the set isrepeaters. Ask the DVDdisconnected?players manufacturer. NO Are the picture and soundYES output when a different DVDThe DVD player is defective. player is used? NO 63AVR-3310CI/AVR-3310/AVR990/AVC-3310 64. Check the TVNO Use an HDCP-compatible TV.Is the TV HDCP-compatible? PC TVs cannot be used.YES If the TV is not compatible with resolutions of 1080P, no pictureNOIs the TV compatible with resolutions of 1080P?will be output, even if the DVD players resolution is set to 1080P.YES Check the TVs input setting,NOIs the TVs input set to HDMI? referring to the TVs operating instructions.YESNOAre the picture and sound output when a different TV is used?The TV is defective.YESCheck the set (AVR-3310CI) Check the sets input setting,NOIs the sets input set to HDMI?referring to the sets operating instructions. YESYESThe set does not recognizethe TV.Is the TV information properly NO Is IC701 pin 30 "H" (3V-5V)? The pattern and circuit fromNOdisplayed on the "Monitor info."With the TV connected, check the HDMI connector (JK701)display menu? the voltage of the IC on the to the IC (IC701) is defective.side on which the TV isconnected. YESYESThe HDMIoutput circuitry Are the picture and soundis defective.Does the sets wallpaper image appear on the TV when the HDMI/DVI NO output from other Monitor OutYES(IC701/IC602cable between the DVD player and the set is disconnected?terminals (VIDEO out, S-and VIDEO out or Component out)?surroundingcircuitry) NO YESYESThe DVD player does notrecognize the connectionwith the set.When using a DENON DVDIs the HDMI connector (JK502/The pattern and circuit fromplayer, is the fluorescent NO JK503/JK401/JK402/JK403) the HDMI connector (JK502/display tubes "HDMI" indicator NOpin 19 "H" (5V)? With the DVDJK503/JK401/JK402/JK403)lit?player connected, check theto the IC401/IC501 isIf using a non-DENON DVDvoltage of the HDMI connectordefective.player, proceed to "NO".for the input on the side onwhich the DVD player isconnected. YESYESThe HDMI input circuitry is defective.(IC401/IC501/IC602 and surrounding circuitry) 64AVR-3310CI/AVR-3310/AVR990/AVC-3310 65. 4. Power AMP (8U-110062, 8U-110063)No sound is outputThe protector operates. YESIs the power transistor open or short circuit? YES Replace the power transistor.DHCT A3/C3 NOIs the emitter resistance of the powertransistor open? YES Replace the emitter resistance. 0.22 NOIs the base resistance of the powertransistor open? YES Replace the base resistance.220 NOIs trimmer potentiometer between the baseof the power transistor open?YES Replace the trimmer potentiometers. 300 NOIs the zener diode and diode which areconnected with the base of a power YES Replace the Zener diode and thetransistor short-circuited? diode. HZS6A-11SS133 NO YESIs other transistor trouble? Replace the transistor. NO YESIs other resistance trouble? Replace the resistance.Turn on power, check that voltage of the section is normal and that idling electric current isflowing.65 AVR-3310CI/AVR-3310/AVR990/AVC-3310 66. 5. Analog audio5.1. 8U-210081No sound is output YESIs the voltage of 7V supplied to 8U-NOThe power supply of 7V is repaired.210081 CY073? YESIs the audio signal transmitted to 8U-YESThe power amplifier is repaired.210081 CY192?NONOConnect the connectors properly.Is the serial data for electronic volumeNOIs the connector correctly connectedtransmitted to 8U-210081 CW132? with ucom board (8U-210082)?YES The ucom board (8U-210082) is YESrepaired.Once more, checking the connection of the connector.When can specify the trouble of the channel and function, check the signal route where itcorresponds.66 AVR-3310CI/AVR-3310/AVR990/AVC-3310 67. 6. Network/USB6.1. Cannot connect to networkChecking the environment Check the LAN cable prop-Is the LAN cable properlyNO erly then turn the powerconnected? back on.YES Checking the settingsSet the IP address and other parameters properly. For a fixed IP NO setting, check whether the IP address is redundant with that ofAre the AVR-3310CIs network settings correct?other devices, and check whether the subnet mask setting iscorrect. YES NOAre the router, hub and other peripherals properly connected? Connect properly to peripherals. YESCheck the routers operating instructions and set properly. Check NOAre the routers settings correct?whether there are connection restrictions due to the MACaddress, etc. YES Checking the set (AVR-3310CI) NOIs the network module properly connected to CX304?Connect the network module properly into CX304 . YES NOIs a voltage (5V) output between CX047 1pin and 4pin? The circuit from AC inlet to CX047 is defective. YES NO Is operation normal when the 8U-310039 circuit board isCan you connect with a different network module?replaced? YES YES NOThe 8U-310039 circuit The 8U-210082 circuitThe network module is defective.board is defective. board may be defective. 67AVR-3310CI/AVR-3310/AVR990/AVC-3310 68. 6.2. USB device is not recognized Checking the settings NOAre the USB port settings correct? Set the front and rear properly. YES Checking the USB device YESAre you using a USB hub? You do not use the USB hub. NO Only mass storage devices in FAT16 or FAT32 formats or MTP- NOIs the USB device compatible with the set? compatible devices and iPod (Remove some models) are sup- ported. YESChecking the set (AVR-3310CI) NOIs the wire properly connected between CX052 and CY052?Connect the wire properly. YESIs a voltage (5V) being supplied between pins 1 and 4 of JK981 NO The TR453 periphery circuitry is defective.on the 8U-210081-3 circuit board (USB connector)? YESThe network module may be defective. 68AVR-3310CI/AVR-3310/AVR990/AVC-3310 69. 6.3. No picture or sound is output Checking the set (AVR-3310CI):(If no picture is output) NOIs the wire properly connected between CX151 and CY151? Connect the wire properly.YES NO The circuit from CX304 to IC457 or network module is defec-Are video signals output from CY151 pin 13 (Y) and pin 11 (C)?tive.YESCheck the analog video circuit. Checking the set (AVR-3310CI):(If no sound is output) NOAre S/PDIF signals output from CX304 pin 124? The network module is defective.YESCheck the Digital audio circuit. 69AVR-3310CI/AVR-3310/AVR990/AVC-3310 70. --MEMO--70 AVR-3310CI/AVR-3310/AVR990/AVC-3310 71. BLOCK DIAGRAMS (1/3)ANALOG AUDIO BLOCK DIAGRAM71 AVR-3310CI/AVR-3310/AVR990/AVC-3310 72. BLOCK DIAGRAMS (2/3)DIGITAL AUDIO BLOCK DIAGRAM 72AVR-3310CI/AVR-3310/AVR990/AVC-3310 73. BLOCK DIAGRAMS (3/3)VIDEO BLOCK DIAGRAM 73AVR-3310CI/AVR-3310/AVR990/AVC-3310 74. LEVEL DIAGRAMS (1/6)AVR-3310CI LEVEL DIAGRAMFRONT ch74 AVR-3310CI/AVR-3310/AVR990/AVC-3310 75. LEVEL DIAGRAMS (2/6)AVR-3310CI LEVEL DIAGRAM CENTER ch75 AVR-3310CI/AVR-3310/AVR990/AVC-3310 76. LEVEL DIAGRAMS (3/6)AVR-3310CI LEVEL DIAGRAM SUBWOOFER ch76 AVR-3310CI/AVR-3310/AVR990/AVC-3310 77. LEVEL DIAGRAMS (4/6)AVR-3310CI LEVEL DIAGRAMSURROUND ch77 AVR-3310CI/AVR-3310/AVR990/AVC-3310 78. LEVEL DIAGRAMS (5/6)AVR-3310CI LEVEL DIAGRAM SURROUND BACK ch78 AVR-3310CI/AVR-3310/AVR990/AVC-3310 79. LEVEL