Dennis Sullivan
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Transcript of Dennis Sullivan
![Page 1: Dennis Sullivan](https://reader035.fdocuments.us/reader035/viewer/2022062319/5583a3b3d8b42a1f098b5422/html5/thumbnails/1.jpg)
P&C Distribution Channels: Cost-Effective Ways to Gain a Competitive Edge
Presented to:
Presented by: Dennis Sullivan
Chairman and CEO
ROBERT E. NOLAN COMPANY Management Consultants
December 2012
![Page 2: Dennis Sullivan](https://reader035.fdocuments.us/reader035/viewer/2022062319/5583a3b3d8b42a1f098b5422/html5/thumbnails/2.jpg)
The Landscape
• More Competition / New Players
• Smarter Competition
• New Agent Business Model
• Carrier Strategies Focus on the Customer
• Mobile Development is Here
• Big Data Brings Big Opportunities
![Page 3: Dennis Sullivan](https://reader035.fdocuments.us/reader035/viewer/2022062319/5583a3b3d8b42a1f098b5422/html5/thumbnails/3.jpg)
A Brave New World
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Central Themes
• Move to Mobile
• Big Data
• Agency Consolidation
• Leverage Carrier Automation
― Web Portals
All Themes Drive to Expense Reduction and Better Communication Channels
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Mobile
• 10.5 Million in 2010
― 55 Million by 2012
• Independent vs. Captives
• Security, Development Support
• 2015 Estimate
― 110 Million Consumers Will be Using Smart Phones
• Over 500,000 Apps in Stores
• Over 400,000 Apps on Android
• 2015 – 65% of Consumers Will Have a Smartphone or Tablet
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Personal Lines to Commercial: The Journey
• Much Like Automation
― Easy to Complete
• Reshaping Product Design
― Standard Commercial
• Leveraging Mobile to Service
• Stage 1
― Commercial Design Model
• Data Analytics
― Reshaping Targeting Process
![Page 7: Dennis Sullivan](https://reader035.fdocuments.us/reader035/viewer/2022062319/5583a3b3d8b42a1f098b5422/html5/thumbnails/7.jpg)
Risks
• Data Security
• Compliance (Binding Coverage)
• Business Interruption
• IP Theft
• Defamation (Reputation Campaign)
• 35% of Businesses are Investing in Cyber-consumer as Part of Their Risk Management Program
![Page 8: Dennis Sullivan](https://reader035.fdocuments.us/reader035/viewer/2022062319/5583a3b3d8b42a1f098b5422/html5/thumbnails/8.jpg)
Contact Information
Robert E. Nolan Company Management Consultants 800-653-1941 www.renolan.com
Dennis Sullivan Chairman & CEO [email protected] Office (860) 658-1941 Cell (214) 668-1704