Demys&fying+Digital+Insurance+&+The+Value+of+ Ac&vang ...€¦ ·...

Demys&fying Digital Insurance & The Value of Ac&va&ng Partnerships To Go Digital

Post Event Report

29th March, 2016 | Singapore

In partnership with

Annual Insurance Leadership Round Table, Singapore

Transforming the Way Business Works www.awpl.co 2

Report Contents

ü  Panel Moderator & Key Presenters ü  Event Overview ü  Program Overview ü  Industry Representation ü  Audience Demographics ü  Audience Inputs ü  Audience Feedback ü  Audience Suggests ü  Summary ü  About Us


Panel Moderator & Key Presenters

Simon Newman Chairman, NBC Capital & Ex-‐CEO, Aviva Singapore

David Lee Hayman IBM Mobile & API Economy Leader,

ASEAN

Romil Turakhia Global Sales & Marke&ng Lead, AWPL

Prof. Serguei Netessine INSEAD Business School

Kuah Ann Thye IBM Smarter Process Execu&ve, APAC

Irving Sequeira Fintech Leader & Advisor to

AWPL


Event Overview

Round Table Conference Included:

ü  6 Discussion topics

ü  16 Attendees

ü  2 Hours of deliberation on digital insurance


Program Overview

ü  Demystifying Digital Insurance & Activating Partnerships ü  Business Model Innovation & Digital Disruption ü  Reinventing Business Operations With Smarter Processes ü  Relevance of Mobility & API Economy to Digital Insurance ü  Digital Transformation Checklist

Discussion Topics


Program Overview 5 elements of a digital journey

Commi%ng to strategy

Organizing for digital

Innova6on with products & services

Digi6zing business processes, using data for customer

centricity

Leveraging technology with Bi-‐

modal IT


Industry Representation


Audience Demographics

45%

C-‐level Execu&ves

Business Unit Heads

Others – Regional

Directors, VP’s, etc.

25% 30%


Audience Inputs

What digital transforma&on means to a customer and how we can

enhance their experience? Learn from others

⎝

! ⎮ Open conversa&on

⎮ ⎮

Defini&on of digital

! ⎮ ⎮ How to accelerate digital

being and change mindset?

!

⎮ What others think; understand if their digital transforma&on is on the right track?

1 thing that the C-‐level executives want to

get out of the session


Audience Inputs

How other people view digital and skills associated with it?

How to occupy the customer mind share?

⎝

! ⎮ Learn more about BPM

⎮ ⎮

! 1 thing that the Business Unit Heads want to



Audience Inputs

How to help customers beaer?

Learn from others on customer disrup&on

⎝

! ⎮ Learn about digital disrup&on and agile methodology

⎮ ⎮

Informa&on about BPM

! ⎮

! 1 thing that other executives want to



Audience Feedback

25%

audience members have suggested to organize such an event every 6 months

50%

audience members have suggested to organize such an event every year

40%

audience members have requested AWPL to organize a Consul&ng Workshop on Digital Transforma&on within 2 quarters from the date of the event


Audience Suggests

People / Cultural aspects of going digital

Aarac&ng the right people into the industry either on a permanent basis or through collabora&on

⎝

! ⎮ Discuss on examples and

prac&cal models for implemen&ng digital

⎮

⎮

To cover regulator impact on Tradi&onal World v/s Digital World !

⎮

Future topics suggested by C-‐level executives that

would add value to future events


Audience Suggests

Prac&cal applica&on of digital insurance framework

Case studies of what some of the companies are doing

⎝

! ⎮ Distributor requirements

including 3rd party data consolidators and CRM

⎮

⎮

Delivering digital capabili&es

! ⎮

Future topics suggested by other executives that

would add value to future events


Summary

ü  Digital not an add on or a project – right at the very core of the business agenda

ü  Everyone needs to get it right on time but not everyone will

ü  The framework offers a simple and clear approach though it’s not a simple journey

ü  Clarity of strategy and framework applied as per an organization’s needs are still the winning factors along with execution

ü  Insurers will need to augment capabilities and be willing to unlearn/challenge some existing beliefs and processes

ü  Very short feedback form


About AWPL 20 Successful Years – Transforming Businesses

We help Financial Services companies take the leap from being Tradi&onalists to Digitalists through our Digital Solu&ons & Services.

We have served businesses with one-‐stop, centrally managed solu&ons like Digital Banking, Digital Insurance, Smart Process Applica&ons, Enterprise Content Management, Business Process Management, Case Management, Data Migra&on & other custom built Insurance & Banking Sohware.

Our Mission is to fuel our client’s business by bridging the gap between legacy & digital, linking customer facing opera&ons to back office processes & offering ready to deploy as well as custom built solu&ons.

Our Vision -‐ Transforming the way business works

Regional Businesses

Revolu6onized

11

Businesses Transformed

4400 Fortune 500 Insurance

Companies run Dotsphere

9

Case Management PlaNorm Users across the globe

89


Our Insurance Clients

Insurance Clients

Thailand Thailand India

USA

Ireland

India

Served 40+ Insurance Companies

Malaysia

India

Singapore, Malaysia, Hongkong, Vietnam, Japan, Philippines &

Indonesia

Singapore, India, Indonesia & Canada

Indonesia, Philippines & Thailand Malaysia

India USA

Indonesia

South Africa


Contact Us

India Phone: +91 80 4045 3800

Singapore Phone: +65 9489 4675

Malaysia Phone: +603-‐21490937

Indonesia Phone: +62-‐2129608077

South Africa Phone: +27 84 634 1736 / 74 022 8894

AWPL Registered Offices

For More Informa&on www.awpl.co Get Connected @awplco company/automated-‐workflow-‐private-‐limited

solu&[email protected]

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