DELL_CHROMEBOOK_INSTALLATION_STEPS.pdf

1. Power on Chromebook

2. Login to the school’s guest W-fi (CPS#####). Ask for Chromebook Enrollment Acctount for Chromebooks. They should be provided by contact or techco.

3. Uncheck the box for sending anonymous information to Google servers.

4. In the next screen, press CTRL + ALT + E to show “Enerprise Enrollment” Be sure that Enterprise

Entrollment is displayed before continuing. a. This process may take a while as it checks software builds with google’s servers. If the

devices to dot respond in 10 minutes, shutdown and restart the Chromebooks. b. Ask the contact or the school to enter or provide the “Chromebook “Enrollment

Account” on ALL CHROMEBOOKS IN THE PO. (This account can be any @cps.edu account provided from a school contact, teacher, or at last resort, one of your techs (However, do not use Anthony’s [email protected] moving account for device enrollment).

After successfully logging in with the enrollment account, you should see “This device is managed by cps.edu”

5. Browse as a guest. 6. Browse to admin.google.com in Google Chrome 7. Login with Anthony’s CPS account: [email protected] (twice for each device), search the serial

number of the Chromebook (listed on the bottom of the Chromebook) into the search query on the left.

a. Once service tag is located, click the checkbox to the left of the the serial number. b. Click Move To. c. Select proper school organization. d. Click move to organization. (to move the serial number to the school’s organization). e. Logout of google admin console f. Repeat for remaining Chromebooks

8. To setup CPS enterprise network for the moved devices in the current school/PO, call Anthony Cao

and wait for confirmation.

a. Check that each Chromebook automatically connects to the CPS network b. If the Chromebooks connect to the CPS Enterprise Network without any problems, turn

off devices and perform either of the following: 1. If Chromebook connects to CPS successfully, go to step 10a. 2. If Chromebook has an error in connecting to CPS successfully, go to step 10b.

9. To finish the Chromebooks, either:

a. Setup the Chromebook cart and place the Chromebooks into the cart

b. If contact asks to connect any printers to the Chromebooks,

C. Ask the contact for the proper static IP/ subnet/ domain for the printers . THE PRINTERS

mailto:[email protected]


SHOULD BE PREFERABLY HARDWIRED AND CONFIGURED TO THE NETWORK.

I. EXISTING AND CLOUD PRINTERS CAN BE ADDED TO THE CLOUD OF AN ACCOUNT IF THE FOLLOWING CONDITIONS ARE MET:

• Printers are hardwired and are setup to use a static IP address, subnet

mask, and gateway address. (Please call Network Operations for available IP addresses).

a. Printers should be mapped to an existing pc before the Chromebooks pick them up.

• Using an existing PC, login to the school-preferred CPS account in

Google Chrome browser. Then go to Settings -> Show Advanced Settings ->

• Under Google Cloud Print, select Manage • Under Class Printers, • Select the printers that you want to register for “cloud printing” of

network computers to the Chromebooks on the same network. (Note: Some cloud printers may require additional passwords through installation media or through their static IP http portal.

• Once added, the particular user has enabled cloud printing while logged into the CPS Enterprise Wi-fi and by using the user’s CPS credentials for connecting the network printers.

Chromebook Installation Steps

Dell

1. Dell will be provided with information via Service Manager or

CPS Network Operations team regarding all schools' specific

network information; this information will be updated

periodically as the Network Operations team periodically

performs updates and changes; including school-specific

wireless connection configuration and chromebook enterprise

enrollment account

2. Receive Chromebooks

3. Dell will deliver the Chromebook to the School;

4. Open the box

5. Boot the unit

6. Charge devices to 100%

7. Record serial number and MAC address

8. Place asset tag on unit

9. If ordered with cart, thread power supply in cart

10. Record asset information (Asset tag, serial #, MAC addresses)

into SLA approved Customer asset management form

11. Dell will configure the chromebook(s) to connect to this school

guest network using the information provided in step (1) for

school’s guest network

12. Ensure that the chromebook(s) NOT send additional

information to Google;

13. Enroll the chromebook(s) via the cntl-alt-E with the @cps.edu

account provided for device enrollment;

14. .

15. .………………………………………………………………………………………………

………………………………………………………………………………………………

………………………………………………………………………………………………

……

16. .

17. Skills transfer to customer

Commented [1]: Brian explained that Dell can either configure SSID at warehouse OR just deliver to school; latter has less risk. [email protected]

Commented [2]: DOA deployment can be handled off-site. Dell does remediation process in CMC and usually discovers this. For Chromebooks it would require a second touch if DOA.

http://cps.edu/

a. Turn it on

b. Turn it off

c. Access Gmail/Calendaring

d. Logging into Customer Profile

e. How to restore/re-enroll device

18. Move devices in console

a. Log into the Google Apps admin console at

https://admin.google.edu with the chromebook

moving account provided (this will be a different

@cps.edu account than the enrollment account for

security purposes.);

b. Go into Device Management > Chrome devices >

Devices then find the serial numbers of the

device(s);

c. Select the chromebook(s) and click "Move to" then

select the destination school OU;

d. Log out of Google Admin Console when done;

19. Setup WiFi Profile for school

a. Log into Google Admin Console with @cps.edu

account provided for network configuration;

b. Go into Device Management > Chrome devices >

Network, then navigate to the destination school

OU;

c. Select For Devices tab within the school OU; if no

Wi-Fi named CPS.schoolname is present, select

Add Wi-Fi. Otherwise verify that the

CPS.schoolname network configuration present is

correct. The settings should be as follows from this

workflow:

https://docs.google.com/a/cps.edu/document/d/1

AB_1KbtyQbNRRGTFmFO5pEq_qMlBGrK85zFeEFkb

a2g/edit

i. Name: CPS.schoolname (identical to the

google OU of the school.)

https://admin.google.edu/

http://cps.edu/

http://cps.edu/

ii. SSID: CPS. Check “This SSID is not

broadcast” & “Automatically connect.”

iii. Security type: WPA/WPA2 Enterprise

(802.1X).

iv. Extensible Authentication Protocol: PEAP.

v. Inner Protocol: MS-CHAP v2. Outer

identity: [leave blank].

vi. Username: the specified user ID for this

department's oracle ID, e.g.

INSTR\schoolname-#_wifi.

vii. Password: the specified password.

viii. Server Certificate Authority: Do not check

(insecure)

ix. Proxy settings: Direct Internet Connection

(NEVER TOUCH THIS VALUE)

x. Restrict access to this WiFi network by

Platform: CHECK only Chromebooks

xi. Apply Network: by device

d. Select ADD after entering/verifying the

CPS.schoolname-# settings.

e. Select SAVE CHANGES again in the school OU to

establish the WiFi Setting policy.

20. Debris removal

21. Customer sign off checklist

22. Provide Customer asset reporting information

Wynndalco Enterprises, LLC. Mail - Fwd: CPS Chromebook Deployment Services Page 5 of 7

[email protected] <[email protected]> Fri, Jun 12, 2015 at 2:43 PM To: [email protected] Cc: [email protected], [email protected], [email protected], [email protected]

Dell Customer Communication

Jai – Please see missing information below. Let me know if anything is still outstanding or unclear. Please schedule the 16 Chromebook for South Shore International early next week as a pilot run and let me know if you have any issues. You can then schedule the kCura donation (60 Chromebooks, 2 carts, 2 printers) for later next week once you have confirmed steps at South Shore.

kCura Donation Deployment Information:

Curie HS, 4959 S Archer Ave, Chicago, IL 60632, (773) 535-2100.

Principal: Phillip Craig Perry

[email protected]

Chromebook Process Information:

School Network Information: Connect to the School’s Guest Network when onsite to perform enrollment and install. It’s not going to be named Guest network specifically, but this is the network that is NOT the 802.1x Radius network. Typically it is named CPS12345 or something along those lines. If you are onsite and it is not clear what network to use, please reach out to the netops team to assist.

Device Enrollment Account: You can use any @cps.edu account from a contact, teacher, or even one of your techs. I would recommend using the contact of the devices for this account. However, do not use the Moving Account below.

Moving Account: This is Anthony’s @cps.edu account, [email protected]. Every tech should use this account as the moving account.

SLA Management Form: Ultimately this is the POD. Don’t worry about MAC address. I will work with CPS to build a simple report that you can pull out of ML that will provide CPS the data in excel form. I just need to verify the fields they need. This can be done at a later date, so will not hinder install.

Thanks,

Brian Holden

Client Delivery Executive










Chromebook WiFi Policy Creation Workflow

1. Log in to Google Admin console2. Navigate to WiFi Settings.3. Navigate to school OU.4. Check for presence of and create WiFi Setting (if you've manually done this on one chromebook, it's essentially the

same settings in a web console with a couple additional checkboxes and selections.)5. Save the settings (twice.)6. Wash-rinse-repeat for as many sites as you are reconfiguring.

Chromebook WiFi passwords are available from \\admin\deptdata\Information Technology Services\CEUS\CEUS-CCS\CSS\Chromebooks\wifiaccounts

FOR ALL CPS ENTERPRISE (

CPS ENTERPRISE PROFILES; CONTACT ANTHONY SO THAT HE CAN REMOTELEY SET UP CPS ENTERPRISE REMOTELY; THEN DOUBLE CHECK EACH SYSTEM TO BE SURE THAT IT CONNECTS TO CPS

TO CPS WITHOUT ANY PROBLEMS.

roger

Highlight

roger

Highlight

roger

Highlight

FOR ALL CPS ENTERPRISE (RADIUS) PROFILES, CONFTACT ANTHONY CAO FOR HIM TO SET IT UP REMOTELY THEN DOUBLE CHECK EACH SYSTEM TO CONNECT TO CPS WITHOUT ANY PROBLEMS.

This completes policy creation for a site. Similarly, you can create CPS#FACILITY# WiFi Settings policies. Chromebooks must be enrolled and their serial numbers submitted at http://goo.gl/R2Pkx7 The following section indicates how to clean up a school OU of higherlevel policies (many of which were erroneously created by an errant techco or contractor who had been given too many permissions. Ideally the policies should be recreated at the appropriate subOU and deleted from the higher level.


http://goo.gl/R2Pkx7

The following images are an exercise in initiating a new WiFi Setting for a different OU


Chrome HelpCHROME FORUM

Connect your printer to Google Cloud PrintIn order to print using the Google Cloud Print service, first connect your printer to the service. Google Cloud Print can print to either a Cloud Ready printer that can connect directly to the Internet or a classic printer that is plugged into a Windows or Mac computer with Internet access. If you are using a Chromebook and you attempt to print, you will be prompted to set up Google Cloud Print to connect a printer.

Connect a Cloud Ready printerIf your printer is Cloud Ready, follow your manufacturer's provided instructions or see setup information for Cloud Ready printers.

Connect a classic printerTo connect your classic printer, enable the Google Cloud Print connector using a Windows or Mac computer that's connected to the printer. You'll need Google Chrome to be installed on the computer. If you're using Windows XP, make sure you also have the Microsoft XML paper specification packinstalled.

Once Google Chrome is installed, follow the steps below to enable the Google Cloud Print connector in Google Chrome.1. Turn your printer on.2. Log in to your user account on the Windows or Mac computer.3. Open Google Chrome.4. Click the Chrome menu on the browser toolbar.

Using your Chromebook at work or school? Your network administrator might connect one or more printers for you, which will be available when you're signed in to your work or school account. Learn about using a managed Chromebook

Don't try to plug your printer into your Chromebook--it won't work!

Page 1 of 3Connect your printer to Google Cloud Print - Chrome Help

6/14/2015https://support.google.com/chrome/answer/1069693?hl=en

Files and print

Print a page

PDF viewer

Connect your printer to Google Cloud Print

5. Select Settings.6. Click Show advanced settings.7. Scroll down to the “Google Cloud Print” section. Click Add printers.8. If prompted, sign in with your Google Account.

9. Select the printers you want to connect, and then click Add printer(s).The printer is now associated with your Google Account and connected to Google Cloud Print. You can print to this printer whenever you’re signed in with the same Google Account on your Chromebook.

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If you signed up for 2-step verification , you need to enter an application-specific password instead of your Google Account password. You can generate the application-specific password on your Authorizing applications and sites page.

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Print Wirelessly from your Chromebook with Cloud PrintBy Jake T.– April 3, 2012Posted in: Information Hub

23

How do you Print with a Chromebook?Rather than connecting to a printer with the usual assortment of physical wires, the Chromebook can print “over the air” using Google’s revolutionary Cloud Print service. Cloud Print is essentially a name for the built-in wireless printing feature that comes built into Chromebooks.It’s almost criminally easy to print from your Chromebook using Cloud Print. All you have to do is hit Ctrl + P, and a dialog window will slide in. Select any options, or just continue with the current default settings, and the currently-open page will be printed. Simple enough, right? In addition, many Chrome apps will have a recognizable “Print using Google Cloud Print” icon. Clicking on this button will accomplish the same thing.

The easily-interpreted Cloud Print iconWith there still being many uses for good, old fashioned paper, printing is still a very important aspect of cloud computing. One might think there’s no way to improve the printing process using “the cloud,” since the process involves, well, physical paper. Contrarily, Google developed the Cloud Print feature to improve the printing experience and really bring it into 2012; no apocalypse necessary.

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Page 1 of 4Print Wirelessly from your Chromebook with Cloud Print

6/14/2015http://chromebookratings.com/2012/information/print-wirelessly-chromebook-cloud-print/

As an added benefit of the cloud, Cloud Print-enabled printers can update their drivers and printer firmware without requiring you to keep up on it (or worry about installing the latest fixes and security updates). They will automatically download and keep their firmware current, very much like a Chromebook itself.Documents that are sent to be printer using Cloud Print are transferred over a secure, encrypted web connection — the same kind that is used to protect sensitive information like credit card numbers and so on. Most importantly, documents printed using Cloud Print are not stored after they are printed (other than in the original place they were saved, if applicable, of course).Further, you can easily share your printer temporarily if the need arises. Say, for example, a friend comes over and needs to print something from their Chromebook, or any laptop. It just takes a few clicks in Chrome to make the printer visible and available for your friend’s computer. Right from your Chrome dashboard, you can manage printing “rights” and give, modify, or take away printing capability for other users any time you want. You can also track print jobs from multiple users, whether it’s a few or many. The management and print job tracking capabilities of Cloud Print makes the service ideal for companies, organizations, and other enterprise-level usage, and are ideally suited for organizations that use Chromebooks on a large scale.Naturally, since Cloud Print works over the world wide web, you can print whether you’re in the same room or on a trip across the globe. Start the printing process at home while you’re still at work, or vice versa. Print event tickets from your Chromebook while you’re still in bed. Print one of those weird folding paper box things on your home office printer — from the office, from an Einstein Bros. Bagels in Ypsilanti, Michigan — or from a Starbucks in Kazahkstan! Think of the possibilities — especially if you have a 3G Chromebook.

Selecting a Cloud Print-Ready PrinterMany printers today come ready to be used with Google Cloud Print straight out of the box. Some of the best available “Cloud ready” printers come from the most experienced printer companies like Kodak, HP, and Epson. The process of connecting one of these Cloud Print-ready printers to your Google account is so straightforward and simple, that it probably does not need much explanation — the best instructions will come from the individual manufacturer of your printer and will be made obvious in the documentation or quick-start guide when you open the box.Coming soon, we will have a full list of the best Cloud Print ready printers for your perusal. In the meantime, here are two of our current favorite printers that is especially easy to set up with your Chromebook:

1. The HP Photosmart 6510 All-in-One Printer ($110) is Chromebook-compatible / Cloud Print ready, has great reviews, and provides a host of all-in-one features and great performance for a low price.

2. The Epson Stylus NX430 Color Inkjet Wireless Small-in-One (C11CB22201) ($90) is another Chromebook-ready all-in-one printer in a smaller package.

Either of the options above would make an ideal choice for using Cloud Print with your Chromebook. Because they are designed to be used wirelessly, you do not need to connect them to another existing computer in order to print on them through Cloud Print, as you would with an older printer that is not Cloud Ready.

What about Conventional Printers?If you’re set on using your old existing printer with your Chromebook, don’t fret. Google’s Cloud Print service can be set up to work even on older printers that are not specifically designed for the cloud. However, because older printers (referred to by Chrome OS as “classic printers”) were obviously not designed to work with Cloud Print, they will have to be connected to an existing Windows or Mac computer with the Chrome browser installed. The whole process is rather intuitive, but here is an exact set of instructions if you need help:

1. Log into your Google account in Chrome on your Windows or Mac computer.2. Click on the Chrome wrench icon.3. Select Options (on Windows) or Preferences (on Mac)4. Select “Under the Hood”5. Click the “Sign into Google Print” button.6. Follow the instructions on the screen to complete setup of your older printer with Cloud Print.

Eureka! You’ll now be able to print wirelessly with your older printer using your Chromebook or any computer with Chrome installed (you’ll have to be signed into your Google account, of course).As you can see, it’s a simple process to configure Cloud Print to work with a conventional printer, but with the necessity of keeping it connected to a powered-on Windows or Mac computer combined

don't worry: there are apps for that. Continue reading →Read More

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with the competitive pricing of Google Cloud Print-ready printers, you may find it easier to just get a new printer. Isn’t it time for a new one, anyway? I mean, how long have you been fixing that paper jam issue? (I know for me it’s been at least seven years.)

What’s Next?If you don’t yet have a Chromebook, head on over to our Chromebook reviews section and compare Chromebook models. Or, if you’re already a proud Chromebook owner and are ready to harness the power of Cloud Printing, check out our recommendations for the best Google Cloud Ready printers (see Selecting a Cloud Print-Ready Printer above).Related articles:

About Jake T.Blogger. Chromebook Reviewer. Chrome-magnum. Then I say something. 4 Comments

1. Richard ToddPosted April 13, 2012 at 8:41 AM We have a Samsung Chromebook and HP all in one printer. We can successfully print via cloud but cannot use the scanner facility as HP only provide drivers for window type applications.Question? is there an APP we can dowload that will provide the instructions to the printer to scan

◦ JackPosted April 13, 2012 at 7:00 PM Hi Richard. From what I can gather, HP all-in-one printers often have a “web interface” that lets you access all the print, copy, and scan features from your browser (in this case, in Chrome). I’d imagine the method for doing this is specific to each individual printer brand or model, but I’d look up your HP printer by model number and search for “web interface” in the documentation or on Google.Another way to “scan with a Chromebook”: If your all-in-one printer has a USB port, SD card slot, or something similar, you might be able to scan to a USB drive or card and then pop it into your Chromebook and use the scanned files from there, although depending on your needs, this second method may not be as desirable. I would try the web interface method above first.Here is more information.Also — Great question. We’ll be sure to do a full article about using a scanner or all-in-one with scanning features with a Chromebook soon.

2. CurtsPosted April 13, 2012 at 7:52 PM

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Chromebook HelpCHROMEBOOK FORUM CONTACT US

Feeling adventurous? Switch to the Chrome OS Beta channel to give new features and enhancements a test drive.

About managed Chromebooks and Chrome browsersHow can I tell if my Chromebook is being managed?A managed Chromebook is set up and maintained by a school or company.If you see the managed icon in the status area in the lower right-hand side of your screen when you're signed in to your Chromebook, your device is managed.When you sign in to a managed Chromebook, some features are already set up for you. Your network administrator can install apps, set up printers, and manage how you use your Chromebook. The administrator settings may apply to your Chromebook even if you sign in with your personal Google Account.

How can I tell if my Chrome browser is being managed?If you're using a managed browser, you'll see a list of policies when you type "about:policy" in the Chrome browser address bar. If your browser isn't being managed, going to "about:policy," you'll see "No policies set." Learn more about using Chrome for Work.

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Before signing off, be sure that the contact is proficient in the following:

1 Turning the systems on and off.

2. Be able to use Google Calendar/Docs/ Spreadsheets.

3. Is able to Change the Erollment Account at a later date upon his or her needs.

DELL_CHROMEBOOK_INSTALLATION_STEPS.pdf

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