Dell Solutions Tour 2015 - Chromebook - Dell og Google viser vei, Ross Mahon - Google Education Team...

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Dell Endpoint Systems Management The Dell Advantage Øivind Staveli Kace SE Nordic

Transcript of Dell Solutions Tour 2015 - Chromebook - Dell og Google viser vei, Ross Mahon - Google Education Team...

Page 1: Dell Solutions Tour 2015 - Chromebook - Dell og Google viser vei, Ross Mahon - Google Education Team og Øivind Staveli - Dell KACE Nordics

Dell Endpoint Systems Management The Dell Advantage

Øivind StaveliKace SE Nordic

Page 2: Dell Solutions Tour 2015 - Chromebook - Dell og Google viser vei, Ross Mahon - Google Education Team og Øivind Staveli - Dell KACE Nordics

Endpoint Systems Management

Agenda

• What is Kace?

• Demo time– K2000 - OS Deployment– K1000 – Management– Dell MDM

• Questions

Page 3: Dell Solutions Tour 2015 - Chromebook - Dell og Google viser vei, Ross Mahon - Google Education Team og Øivind Staveli - Dell KACE Nordics

Endpoint Systems Management

Managing the Complete Computer Lifecycle

Format the disk

Install the OS

Install the Apps

Personalize

Patch OS and Apps

Install Software

Apply Policies

Self-Service

Retire

License Compliance

Warranty Expiration

Change History

Reporting

Service Desk

Page 4: Dell Solutions Tour 2015 - Chromebook - Dell og Google viser vei, Ross Mahon - Google Education Team og Øivind Staveli - Dell KACE Nordics

Endpoint Systems Management

Today’s endpoint management solutions leave large market needs unaddressed

Point Solutions

• Are not integrated• Are difficult to manage• Create inefficient processes• Offer limited functionality

Management Suites• Have long,

services-heavydeployments

• Require complex,expensive architectures

• Have highmaintenance costs

• Company size• IT budget• Functionality

• Scalable• Low TCO• Right-sized

• Simple tomaintain

Page 5: Dell Solutions Tour 2015 - Chromebook - Dell og Google viser vei, Ross Mahon - Google Education Team og Øivind Staveli - Dell KACE Nordics

Endpoint Systems Management

Dell KACE™ Appliances

• Comprehensive• Affordable • Easy-to-use

• Save you time• Save your

organisation money

Page 6: Dell Solutions Tour 2015 - Chromebook - Dell og Google viser vei, Ross Mahon - Google Education Team og Øivind Staveli - Dell KACE Nordics

Endpoint Systems Management

Dell ESM – KACE, EMM and Desktop Authority

K1000 Management Appliance• Comprehensive systems management capabilities for

computers, servers, Chromebooks, smartphones, tablets and connected non-computing devices

K2000 Deployment Appliance• Integrated systems provisioning and deployment,

fulfilling tasks including inventory assessment, OS and application provisioning, migration and recovery

Enterprise Mobility Management (EMM)

• Flexible, comprehensive, K1000 integrated solution for securely, managing mobile devices – both BYOD and corporate owned

Desktop Authority Management Suite (DAMS)

• Provides a centralized, secure and consistent management of the Windows user environment that automates users’ access to resources and applications

Page 7: Dell Solutions Tour 2015 - Chromebook - Dell og Google viser vei, Ross Mahon - Google Education Team og Øivind Staveli - Dell KACE Nordics

Endpoint Systems Management

Dell KACE K Series Appliances

Available as Physical or Virtual Appliances

*K1000 Only

Page 8: Dell Solutions Tour 2015 - Chromebook - Dell og Google viser vei, Ross Mahon - Google Education Team og Øivind Staveli - Dell KACE Nordics

Endpoint Systems Management

K1000 GO App

What are the new features?

• Real-time alerts of ticket events via push notifications• Streamlined work flow for Creating escalating and

resolving trouble tickets• Call or e-mail client from within service desk tickets• View detailed inventory information• Distribute managed installs• Search for tickets, computers, managed installs and

knowledge base articles

What does this mean for an IT Administrator?

• Mobile Interface for the K1000 • Enhanced productivity for systems administrators while

mobile or remote• Ability to cut through email noise and identify critical

systems management issues

What’s the Advantage?

• The K1000 GO App is a true extension of your systems management console for on-the-go management

Page 9: Dell Solutions Tour 2015 - Chromebook - Dell og Google viser vei, Ross Mahon - Google Education Team og Øivind Staveli - Dell KACE Nordics

Endpoint Systems Management

• Long deployments• Time consuming & complex maintenance• Performance & security not optimized

• Rapid Deployment• Easy Maintenance & admin• High Performance & secure

The Appliance AdvantageFast time to ROI

8

vs

Page 10: Dell Solutions Tour 2015 - Chromebook - Dell og Google viser vei, Ross Mahon - Google Education Team og Øivind Staveli - Dell KACE Nordics

Endpoint Systems Management

The Appliance AdvantageRemote management

Oslo

Copenhagen

Helsinki

No dedicated hardware or staff

Set & forget administration

Network/bandwidth friendly & secure

Traditional Software

Oslo

Copenhagen

HelsinkiStockholm Stockholm

Page 11: Dell Solutions Tour 2015 - Chromebook - Dell og Google viser vei, Ross Mahon - Google Education Team og Øivind Staveli - Dell KACE Nordics

Endpoint Systems Management

The Appliance AdvantageNo big footprint

16

Multiple, Large Agents

Traditional Software

vs.

Single, Small Agent

Fast Deployment

Auto Agent Upgrade

No system or end-user disruption

Page 12: Dell Solutions Tour 2015 - Chromebook - Dell og Google viser vei, Ross Mahon - Google Education Team og Øivind Staveli - Dell KACE Nordics

Endpoint Systems Management

KACE and Dell added value services

OpenManage• Regular BIOS & device driver updates for Dell clients/servers• Apply, monitor and remediate Dell update packages easily & flexibly across

all systems

Dell Warranty • Fully integration with Dell warranty information• Ensure warranty compliance or warranty service needs

Direct Driver Feeds

• Automatically imports Dell software drivers directly• Control which drivers you want to import & implement• Saves time with deployment and OS migrations

Dell Configuration Services

• Integrated integration with Dell’s Factory • Order systems preconfigured and imaged to your particular needs

Intel vPro • Offline management and systems recovery

Dell Application Catalog

• KACE software titling engine integrates with DAC for detailed software titles• Reduce software licensing costs

Page 13: Dell Solutions Tour 2015 - Chromebook - Dell og Google viser vei, Ross Mahon - Google Education Team og Øivind Staveli - Dell KACE Nordics

Endpoint Systems Management

Chromebook Asset Management

Inventory

The KACE K1000 is the first comprehensive systems management solution to inventory Chromebooks

• Extracts all data made available by Google for Chromebooks• Incorporates into K1000’s inventory• Integrates with K1000’s asset management, reporting and service desk• Provides mobile functionality through integration with the K1000 GO mobile app

Page 14: Dell Solutions Tour 2015 - Chromebook - Dell og Google viser vei, Ross Mahon - Google Education Team og Øivind Staveli - Dell KACE Nordics

Endpoint Systems Management

Introducing KACE K1000 as a Service

Hosted by Dell

• No resources needed to manage infrastructure

• No power consumption

• No data center space

Subscription based pricing

• OpEx rather than CapEX

• No need to purchase hardware/appliance

Secure and flexible

• Redundant, dedicated virtual appliance

• No data mingling – unlike other SaaS solutions

• Upgrade on your own terms, not your providers – unlike other SaaS solutions

Page 15: Dell Solutions Tour 2015 - Chromebook - Dell og Google viser vei, Ross Mahon - Google Education Team og Øivind Staveli - Dell KACE Nordics

Endpoint Systems Management

Kace and partners

• Dell Open Manage Essentials– Get all errors from your Dell servers

• Dell Software– Data Protection and Encryption (DDP|E)– Dell SecureWorks– Dell SonicWALL

• Intel vPro– Remote (power) control

• Bomgar– Remote support ( all OS/Device)

Page 16: Dell Solutions Tour 2015 - Chromebook - Dell og Google viser vei, Ross Mahon - Google Education Team og Øivind Staveli - Dell KACE Nordics

Endpoint Systems Management

Dell Enterprise Mobility Management (EMM)

Your devices, your users, your mobile strategy

Comprehensive mobile enablement

Endpoint management

Smartphones

Tablets

M2M

Laptops

Desktops

Smartphones

Tablets

Laptops

Workspace management

Corporate issued User owned (BYOD)

• Complete & secure

• Secure workspace

• User self-service

• Identity management

• Business apps and services

Page 17: Dell Solutions Tour 2015 - Chromebook - Dell og Google viser vei, Ross Mahon - Google Education Team og Øivind Staveli - Dell KACE Nordics

Endpoint Systems Management

Dell Enterprise Mobility Management (EMM)

• Complete & secure

• Secure workspace

• User self-service

• Identity management

• Business apps and services

Your devices, your users, your mobile strategy

Comprehensive mobile enablement

Endpoint management

Smartphones

Tablets

M2M

Laptops

Desktops

Smartphones

Tablets

Laptops

Workspace management

Corporate issued User owned (BYOD)

Dell Mobile Management

Dell KACE K1000 & K1000 as a Service

Dell Mobile Workspace

Dell Desktop Workspace

Page 18: Dell Solutions Tour 2015 - Chromebook - Dell og Google viser vei, Ross Mahon - Google Education Team og Øivind Staveli - Dell KACE Nordics

Keysto

ne

Dell Mobile WorkspaceSecure container for smart phones/tablets

Manage container not device

Email / Exchange Active Sync

Selective Container Wipe

Detect Rooted Devices

Built-in bowser

Edit documents

Link to Box.net corp. file sync

Page 19: Dell Solutions Tour 2015 - Chromebook - Dell og Google viser vei, Ross Mahon - Google Education Team og Øivind Staveli - Dell KACE Nordics

Endpoint Systems Management

Desktop Authority

Validation Logic (VL) targeting

Privilege Manager

• Browser settings • Printers/drives • Registry settings

• Ports/external devices

• Office and Outlook • Energy settings • Local admin privileges/accounts • Application access

Targeted Configurations

Desktop Authority Management Suite

Page 20: Dell Solutions Tour 2015 - Chromebook - Dell og Google viser vei, Ross Mahon - Google Education Team og Øivind Staveli - Dell KACE Nordics

Endpoint Systems Management

Target

Dynamic enforcement

User & computer

Configure

User environment

Eliminate log-on scripts

Support

Remote management

Remote control

Manage

Physical, virtual,

published

Security

Desktop Authority Standard

Seamless & centralized user environment management

Page 21: Dell Solutions Tour 2015 - Chromebook - Dell og Google viser vei, Ross Mahon - Google Education Team og Øivind Staveli - Dell KACE Nordics

Endpoint Systems Management

Simple & effective Windows privilege management

Target

Dynamic Enforcement

User & Computer

Elevate

User Rights

Windows Operations

Report

Compliance

Usage & Changes

Secure

Digital Certificates

File Hash

Privilege Manager

Page 22: Dell Solutions Tour 2015 - Chromebook - Dell og Google viser vei, Ross Mahon - Google Education Team og Øivind Staveli - Dell KACE Nordics

Endpoint Systems Management

Next steps

Step through a personal ROI assessment with one of our experts

See how easy KACE Appliances are to setup and use in a live Webcastwww.kace.com/demo

Download a KACE Appliance and use it in your environmentwww.kace.com/trial

ROI

Watch a live demo

Try it free

Contact us!Phone: + 45 45 24 98 55Email: [email protected]

Page 23: Dell Solutions Tour 2015 - Chromebook - Dell og Google viser vei, Ross Mahon - Google Education Team og Øivind Staveli - Dell KACE Nordics

Endpoint Systems Management

Client Configuration Toolkit - A GUI based IT admin tool for configuring and

deploying hardware settings in either a pre-OS or post-OS environment

Driver Cabs – Bundles of system specific drivers that have been extracted and

reduced to an OS consumable state for use with any OS deployment tool

An SCCM Plugin – for Dell Unique vPro and core vPro functionality, warranty integration, OMCI integration, driver pack integration, and CCTK integration.

Dell Client System Update – An end-user tool that leverages the Updates catalog

for scheduling and installing Dell updates (drivers, BIOS, firmware) which includes IT

admin controls for scheduling and enforcement.

Dell Power Manager – An end-user tool for configuring battery and power settings which

leverages the new Peak Shift and Advanced Charge features. Replaces DFEP.

Open Manage Client Instrumentation – A WMI agent that provides deep

hardware inventory and health monitoring along with command line and scripting

capabilities that allow IT admins to configure their hardware remotely.

Dell Command | Configure

Dell Command | Deploy

Dell Command | Integration

Suite for Systems Center 2012

Dell Command | Update

Dell Command | Power Manager

Dell Command | Monitor

Dell Unique vPro Extensions – An Admin tool to conduct out of band BIOS, battery, and HDD management.

Dell Command | Intel® vPro TM

Out of Band

What is it

Updates Catalogs – web hosted catalogs of driver metadata that are leveraged with

enterprise consoles as well as single system tools to select and schedule driver, BIOS, and firmware updates.

Dell Command | Update Catalog

Dell Command | Kace K1000 Express Dell KACE K1000 System Management Appliance Express is a free systems management solution that enables IT to discover, inventory and update systems

Dell Client Command SuiteAll free and available for download at http://Dell.com/Command

Tool

Page 24: Dell Solutions Tour 2015 - Chromebook - Dell og Google viser vei, Ross Mahon - Google Education Team og Øivind Staveli - Dell KACE Nordics

Thank you…..now demo!

[email protected]

Page 25: Dell Solutions Tour 2015 - Chromebook - Dell og Google viser vei, Ross Mahon - Google Education Team og Øivind Staveli - Dell KACE Nordics

Endpoint Systems Management

Server Monitoring and Management

Log Monitoring of Servers

• Comprehensive systems log and performance log monitoring• Simple and integrated with other K1000 workflows

o Inventoryo Reporting and alertso K1000 GO App monitoring and alert viewo Help Desk – automatic tickets from alerts

• Extensibleo Application and OS threshold monitoring templateso Extend alerting to any logo IT Ninja Community Sharing

Agentless WindowsInventory

• Extends K1000 6.0 agentless Mac, Linux and UNIX inventory to Windows

• Equal in scope to inventory of Windows systems with KACE agent• Ideal for organizations concerned about installing agents on

Windows servers • HW/SW inventory, reporting and help desk

Page 26: Dell Solutions Tour 2015 - Chromebook - Dell og Google viser vei, Ross Mahon - Google Education Team og Øivind Staveli - Dell KACE Nordics

Endpoint Systems Management

Kace K1000 Express

The Dell KACE K1000 Systems Management Appliance Express (K1000 Express) is a free, introductory version of the award winning Dell KACE K1000.

– Dell laptop, desktop, tablets & servers– 1 Years free– Discovery & inventory– Basic reporting– Dell drivers & Bios updates– Dell warranty