Dell C3765DNF User

8/19/2019 Dell C3765DNF User

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http://www.dell.com/Support/Article/us/en/19/SLN285047

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Knowledge Base

C3765dnf Dell Laser Printer Knowledge Base Resource

Library

Table of Contents:

1. Finding the Service Tag and Express Service Code

. !arrant" Status and S"ste# $n%or#ation

&. 'ocu#ents and Files

(. )rinter $nstallation and Setup

*. +ccessing )rinter ,eports and the E#bedded !eb Server - E!S

/. $nstalling Optional +ccessories

0. ,outine )rinter aintenance

2. Troubleshooting )rinter $ssues

3. Tech'irect

http://www.dell.com/Support/Article/us/en/19/SLN285047https://www.dell.com/support/orderstatus/us/en/19/http://www.dell.com/Support/Article/us/en/19/SLN285047http://www.dell.com/content/default.aspxhttp://www.dell.com/support/home/http://www.dell.com/Support/Article/us/en/19/SLN285047#Onehttp://www.dell.com/Support/Article/us/en/19/SLN285047#Twohttp://www.dell.com/Support/Article/us/en/19/SLN285047#Threehttp://www.dell.com/Support/Article/us/en/19/SLN285047#Fourhttp://www.dell.com/Support/Article/us/en/19/SLN285047#Fivehttp://www.dell.com/Support/Article/us/en/19/SLN285047#Sixhttp://www.dell.com/Support/Article/us/en/19/SLN285047#Sevenhttp://www.dell.com/Support/Article/us/en/19/SLN285047#Eighthttp://www.dell.com/Support/Article/us/en/19/SLN285047#Ninehttp://www.dell.com/Support/Article/us/en/19/SLN285047http://www.dell.com/content/default.aspxhttp://www.dell.com/support/home/http://www.dell.com/Support/Article/us/en/19/SLN285047#Onehttp://www.dell.com/Support/Article/us/en/19/SLN285047#Twohttp://www.dell.com/Support/Article/us/en/19/SLN285047#Threehttp://www.dell.com/Support/Article/us/en/19/SLN285047#Fourhttp://www.dell.com/Support/Article/us/en/19/SLN285047#Fivehttp://www.dell.com/Support/Article/us/en/19/SLN285047#Sixhttp://www.dell.com/Support/Article/us/en/19/SLN285047#Sevenhttp://www.dell.com/Support/Article/us/en/19/SLN285047#Eighthttp://www.dell.com/Support/Article/us/en/19/SLN285047#Ninehttp://www.dell.com/Support/Article/us/en/19/SLN285047https://www.dell.com/support/orderstatus/us/en/19/


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14. 'ell $nstructional 5ideos

This article provides convenient links to reco##ended knowledge base articles %or the C&0/*dn%'ell 6aser )rinter

! "inding T#e $er%ice Tag &nd '()ress $er%ice Code

'ell 6aser )rinters are uni7uel" identi%ied b" their Service Tag and Express Service Code.

$n%or#ation on Service Tags and Express Service Code

The Service Tag sticker on "our C&0/*dn% printer is located inside the %ront door on the right side

above the toner cartridges.

http://www.dell.com/Support/Article/us/en/19/SLN285047http://www.dell.com/Support/Article/us/en/19/SLN285047#Tenhttp://www.dell.com/support/article/SLN153482/enhttp://www.dell.com/Support/Article/us/en/19/SLN285047#Tenhttp://www.dell.com/support/article/SLN153482/enhttp://www.dell.com/Support/Article/us/en/19/SLN285047


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The Service Tag is also printed on the rear o% the s"ste#.

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*! +arranty $tatus &nd $yste, -nfor,ation

!arrant" Status and $n%or#ation %or 8our 'ell S"ste#

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3! Docu,ents &nd "iles

.ser/s 0uide1 $tate,ent of 2olatility1 and Power Consu,)tion $)ecifications Tec# $#eet for

t#e C3765dnf Dell Laser Printer

•

9ser :uide

• State#ent o% 5olatilit"

• )ower Consu#ption Speci%ications Tech Sheet

Dri%ers and "ir,ware Downloads

• 'ownload 'river and Fir#ware 9pdates %or 'ell 6aser )rinters

Download aterial $afety Data $#eets

• aterial Sa%et" 'ata Sheets -S'S %or 8our 'ell 6aser )rinter

http://www.dell.com/Support/Article/us/en/19/SLN285047http://www.dell.com/Support/Article/us/en/19/SLN285047#TOChttp://www.dell.com/support/article/SLN153567/enhttp://www.dell.com/Support/Article/us/en/19/SLN285047#TOChttp://www.dell.com/support/home/product-support/product/dell-c3765dnf/manualshttp://www.dell.com/support/home/product-support/product/dell-c3765dnf/manualshttp://www.dell.com/support/home/product-support/product/dell-c3765dnf/manualshttp://www.dell.com/support/article/SLN265767/enhttp://www.dell.com/support/article/SLN287149/enhttp://www.dell.com/Support/Article/us/en/19/SLN285047#TOChttp://www.dell.com/support/article/SLN153567/enhttp://www.dell.com/Support/Article/us/en/19/SLN285047#TOChttp://www.dell.com/support/home/product-support/product/dell-c3765dnf/manualshttp://www.dell.com/support/home/product-support/product/dell-c3765dnf/manualshttp://www.dell.com/support/home/product-support/product/dell-c3765dnf/manualshttp://www.dell.com/support/article/SLN265767/enhttp://www.dell.com/support/article/SLN287149/enhttp://www.dell.com/Support/Article/us/en/19/SLN285047


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4! Printer -nstallation &nd $etu)

$nstalling ;etwork )rinter 'rivers in !indows 2 -ow to )rint ,eports on +ll 'ell 6aser )rinters

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',bedded +eb $er%er '+$ ;

• >ow to 6og $nto the E!S using the 'e%ault 9serna#e and )assword on +ll 'ell 6aser

)rinter odels

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6! -nstalling 8)tional &ccessories

• $nstalling the Optional **4=Sheet Feeder on the C&0/4n @ C&0/4dn @ C&0/*dn% 'ell 6aser

)rinters

• >ow to $nstall the Optional e#or" odule on the C&0/4n @ C&0/4dn @ C&0/*dn% 'ell

6aser )rinters

• >ow to ,e#ove the Optional >ard 'rive on the C&0/4n @ C&0/4dn @ C&0/*dn% 'ell 6aser

)rinters

• >ow to ,e#ove the Optional !ireless +dapter on the C&0/4n @ C&0/4dn @ C&0/*dn% 'ell

6aser )rinters

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7! Routine Printer aintenance

• )urchase Toner and other C&0/*dn% 'ell 6aser )rinter Supplies

• 'ell ,ec"cling

• >ow to ,esolve 6ines on Scans or Copies on a 'ell F) 6aser )rinters

• ,eplacing the Toner Cartridges on the C&0/4n @ C&0/4dn @ C&0/*dn% 'ell 6aser )rinters

• ,eplacing the 'ru# Cartridges on the C&0/4n @ C&0/4dn @ C&0/*dn% 'ell 6aser )rinters

• ,eplacing the Fuser 9nit on the C&0/4n @ C&0/4dn @ C&0/*dn% 'ell 6aser )rinters

• ,eplacing the Trans%er BeltA nd Trans%er ,oller and ,etard ,oller on the C&0/4n @

C&0/4dn @ C&0/*dn% 'ell 6aser )rinters

• >ow to ,eplace the !aste Toner Box on the C&0/4n @ C&0/4dn @ C&0/*dn% 'ell 6aser

)rinters

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• ,e#oving the Feed ,ollers on the C&0/4n @ C&0/4dn @ C&0/*dn% 'ell 6aser )rinters

• $nitiating the 6i%e Counter on the C&0/4n @ C&0/4dn @ C&0/*dn% 'ell 6aser )rinters

• >ow To Clean The CT' -Color Toner 'ensit" Sensor on the C&0/4n @ C&0/4dn and

C&0/*dn% 'ell 6aser )rinters

• Cleaning the )rinthead -,OS !indow on the C&0/4n @ C&0/4dn @ C&0/*dn% 'ell 6aser

)rinters

• CE ode -'iagnostic ode on the C&0/4n @ C&0/4dn @ C&0/*dn% 'ell 6aser )rinters

• )er%or#ing a 'iagnostic Stop Test on the C&0/4n @ C&0/4dn @ C&0/*dn% 'ell 6aser

)rinters

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Print =uality

• >ow to ,esolve )rint ualit" $ssues on the C&0/4n @ C&0/4dn @ C&0/*dn% 'ell 6aser

)rinters

• 'uplex )rinting $ssues on the C&0/4n @ C&0/4dn @ C&0/*dn% 'ell 6aser )rinters

• >ow to Troubleshoot )rinting Color )rints over a 9SB or ;etwork Connection on the

C//4dn @ C//*dn% @ C&0/4n @ C&0/4dn @ C&0/*dn% 'ell 6aser )rinters

Pa)er >a,

• )aper Da#s On 'ell 6aser )rinters

• >ow to Clear )aper Da#s on the C&0/4n @ C&0/4dn @ C&0/*dn% 'ell 6aser )rinters

• >ow to ,esolve 401=144 $OT Tra" 1 is%eed Da# on the C&0/4n @ C&0/4dn @ C&0/*dn%

'ell 6aser )rinters

• >ow to ,esolve 40=144 and 40=141 Tra" )aper Da# Errors on the C&0/4n @ C&0/4dn @


• >ow to ,esolve 400=141 ,eg O%% Da# and 400=14 Exit On Da# Errors on the C1//4w @

C10/4nw @ C10/*n% @ C10/*n%w @ C&0/4n @ C&0/4dn @ C&0/*dn% 'ell 6aser )rinters

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• >ow to ,esolve 400=14( @ 400=14* @ 400=14/ )aper Da# Error on the C&0/4n @ C&0/4dn @


• >ow to ,esolve 400=14( Exit O%% Da# and 400=14* Exit O%% earl" Da# on the C&0/4n @


• >ow to ,un )aper Feed 'iagnostics on the C&0/4n @ C&0/4dn @ C&0/*dn% 'ell 6aser

)rinters

'rror Codes

• ESS Errors on 'ell 6aser )rinters

• >ow to ,esolve a 431=(44 @ 431=311 !aste Toner Error on the C&0/4n @ C&0/4dn @

C&0/*dn% @ C*0/*dn 'ell 6aser )rinters

• >ow to Troubleshoot the 43=/01 agenta )atch Error on the C&0/4n @ C&0/4dn @


• >ow to ,esolve 443=??? and 43&=??? Consu#able Toner Errors on the C&0/4n @


• >ow to ,esolve 4(=??? Errors on the C&0/4n @ C&0/4dn @ C&0/*dn% 'ell 6aser )rinters

•>ow to ,esolve 443=??? and 43&=??? Consu#able Toner Errors on the C&0/4n @C&0/4dn @ C&0/*dn% 'ell 6aser )rinters

• >ow to ,esolve 4(=044 and 1(=044 Over >eat Errors on the C&0/4n @ C&0/4dn @


• >ow to ,esolve 431=(44 and 431=311 !aste Toner 6i%e Errors on the C&0/4n @ C&0/4dn @


• >ow to ,esolve 431=??? $#aging 'ru# ,elated Errors on the C&0/4n @ C&0/4dn @


• >ow to ,esolve 44/=&04 ,OS Failure Errors on 'ell 6aser )rinters

• >ow to ,esolve 43&=??? Errors on 'ell 6aser )rinters

• >ow to ,esolve 44&=&(4 and 44&=&*/ Errors on the C&0/4n @ C&0/4dn @ C&0/*dn% 'ell

6aser )rinters

• >ow to ,esolve 441=&/4 $OT Fan otor Failure Errors on the C&0/4n @ C&0/4dn @


• >ow to ,esolve 44(=&11 @ 44(=&1 @ 400=10 @ 1(=&14 Errors on the C&0/4n @ C&0/4dn @


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• >ow to ,esolve 44/=&04 and 414=&*( $OT Errors on the C&0/4n @ C&0/4dn @ C&0/*dn%

'ell 6aser )rinters

• >ow to ,esolve 440=&(4 $OT otor Failure Errors on the C&0/4n @ C&0/4dn @ C&0/*dn%

'ell 6aser )rinters

• >ow to ,esolve 440=??? Errors on the C&0/4n @ C&0/4dn @ C&0/*dn% 'ell 6aser )rinters

• >ow to ,esolve 443=&(4 and 43=/*1 CT' Errors on the C&0/4n @ C&0/4dn @ C&0/*dn%

'ell 6aser )rinters

• >ow to ,esolve 414=&10< $OT Fuser 'etached Error on the C&0/4n @ C&0/4dn @ C&0/*dn%

'ell 6aser )rinters

• >ow to ,esolve 414=&00 $OT Fuser Failure Errors on the C&0/4n @ C&0/4dn @ C&0/*dn%'ell 6aser )rinters

• >ow to ,esolve 414=??? Fuser 6i%e Errors on the C&0/4n @ C&0/4dn @ C&0/*dn% 'ell

6aser )rinters

• >ow to ,esolve 44(=&14 $OT Feeder and 40=11 $OT Option Feeder Failure Errors on the

C&0/4n @ C&0/4dn @ C&0/*dn% 'ell 6aser )rinters

• >ow to ,esolve 41/=??? Errors on the C&0/4n @ C&0/4dn @ C&0/*dn% 'ell 6aser )rinters

• >ow to ,esolve 400=&44 @ 400=&41 @ 400=&4 Cover Open Errors on the C&0/4n @


Co,,unication -ssues

• Troubleshooting 'ell 6aser )rinter Connections

• >ow to ,esolve ;o )ower $ssues on the C&0/4n @ C&0/4dn @ C&0/*dn% 'ell 6aser )rinters

Clear 2R& etwor9 $ettings

• >ow to Clear ;5,+ @ ;etwork @ Settings &xxx 'ell 6aser )rinters

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