DELIVERING ROCK STAR RESULTS QUICKLY · delivering rock star results quickly even if you are...

DELIVERING ROCK STAR RESULTS QUICKLY

EVEN IF YOU ARE BROUGHT IN LATE

Suz O’Donnell

Thank You For Choosing This Session

#ACMP2015 © 2015 Associa1on For Change Management Professionals. 2

What do these folks have in common?

Albert Einstein Thomas Siebel Toni Morrison Morgan Freeman Claude Monet Change Leaders/Coaches


WOOHOO

o Who is ready to learn?

o Who is ready to contribute?

o Who wants to knock the socks off their execu1ve sponsors?

o Who wants to maximize the value of change management to their organiza1on?


What should you be able to do when you leave this session?

Share must-‐have knowledge immediately 01

Coach leaders to influence their staff and peers 02

Understand change coaching op1ons to maximize overall performance

03


Join in the Fun: Live Voting

• Enter (650) 600-‐9016 as the phone number you are tex1ng • For each of the following pages, you will see #s next to the answer choices. • Enter the number you select as your message (where you’d normally put the words you would send to someone).

#ACMP2015 6

79177 79178 79179 79180

Never Rarely O^en Always

How o^en do you feel Change Management support is brought in early enough?


79181 79182

79183

79184

Immediately upon deciding to make the change At the same 1me as the Execu1ve Team

At the same 1me as the Project Team Leader

Prior to engaging Middle Management

How long before a major corporate change should Change Prac11oners be brought onto the project team?


Wishing I’d Been Brought In Sooner

Change Announced

New Salary Structures Implemented

Training Expected to Begin Budget for

Training Developers Approved

OrganizaConal Change Leader Hired

AddiConal Challenges -‐  Process development lead not in place -‐  Repor1ng structure changes -‐  New leader s1ll serving old role also -‐  Dependent organiza1on -‐  Communica1on staff -‐  Virtual team -‐  Ini1a1ve branded on year


Start by Adjusting Simple Things That Make a Big Difference

Move/Align Communica5ons

Brand future

Proposed Structure & Budget to Staff CM Team


Activity: 5 Minutes

1

FFoorrmm PPaaiirrss

2

22 MMiinnuuttee SShhaarree ((eeaacchh))

When you were brought in late to a change or just needed to deliver value quickly, what are some of the tacCcs you employed?


Leverage Content SMEs

Open “Office” Hours

Create “Firestarter” Network

01 Share must-have knowledge immediately


What % of Senior ExecuCves understand what it takes

to drive a major corporate change ini1a1ve?

60-‐79% 40-‐59%

79185 79186 79187 79188

80-‐100%

20-‐39%


79473 0-‐20%

What % of leaders (at all levels) in your organiza1on truly understand how to lead

their people through change?


60-‐79% 40-‐59%

79189 79190 79191 79192

80-‐100%

20-‐39% 79474 0-‐20%

02 Coach leaders to influence their staff, peers & others

PPeerrssoonnaalliizzee tthhee VViissiioonn

•  Team •  Career •  Personal

IInnflfluueennccee wwiitthhoouutt AAuutthhoorriittyy

•  Immediate Peers •  Peers in Partner Organiza1ons

•  Leaders

LLeeaaddeerr aass CCooaacchh

•  Walk the talk •  Two-‐way observa1on (including prep & immediate feedback)

•  Lessons to scale #ACMP2015 © 2015 Associa1on For Change Management Professionals. 19

• Work through self-‐awareness, empowerment & adop1on

•  Evaluate goals & plan performance objec1ves

Self Adjustment to the

Change

•  Appreciate & support other perspec1ves

•  Establish goals, drive change adop1on & manage performance

Others Support & Drive the

Change


03 change coaching to maximize overall Performance

change coaching to maximize overall Performance

IInnddiivviidduuaall CCooaacchhiinngg

•  Change Sponsors •  Change Owner/Driver •  Key leaders throughout the organiza1on

•  Organiza1onal change leader

•  Execu1ve Leadership Teams

•  All People Leaders •  Organiza1onal Change Team

GGrroouupp WWoorrkksshhooppss

03


What impact would coaches have on your organiza1onal change adop1on?

Significant

None

Minimal

Drama1c

79451 79452 79453 79454


How much do you think the success of your organiza1onal change ini1a1ve

would improve if all senior sponsors had change leadership coaches?

101-‐200%

0-‐50%

51-‐100%

More than 200%

79457 79458 79459 79460


How much do you think the success of your organiza1onal change ini1a1ve would improve if all people leaders had

change leadership coaches?

101-‐200%

0-‐50%

51-‐100%

More than 200%

79461 79462 79463 79464


Maximize Your Success by Selecting & Engaging the Right Coaches


No Coach (Baseline)

Experienced CM Leader

Cer1fied Execu1ve Coach

Exec Coach & Experienced CM

Leader

Exec Coach CM Leader Engaged in Overall CM Strategy Briefings

Quality & Speed of Change Implementa1on

My Ah Ha Moment


Activity: 5 minutes

1

FFoorrmm PPaaiirrss

2

22 MMiinnuuttee SShhaarree ((eeaacchh))

Your ah-‐ha moments •  Ac1vi1es done out of order •  Quicker pace than usual •  Different ways of doing things


Group Share What tac1cs did you learn in today’s session (from me, your peers or new ideas you just thought of on your own) that you will apply to your current or future change ini1a1ves?


What Did we learn today?

Share must-‐have knowledge immediately 01

Coach leaders to influence their staff and peers 02

Understand change coaching op1ons to maximize overall performance

03


Questions and answers

Contact info: www.linkedin.com/in/suzgrafodonnell/ Please limit contac1ng me to change management ques1ons & thought sharing -‐ not for ads or promo1ons.

© 2015 Associa1on For Change Management Professionals. 33 #ACMP2015

Grace Under Fire Addi1onal 1ps

for quick strategic ac1ons and sound planning especially when under a 1me crunch


DELIVERING ROCK STAR RESULTS QUICKLY · delivering rock star results quickly even if you are...

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