Delivering intelligent pricing solutions, subscriber ...€¦ · of revenue management, customer...

10
Delivering intelligent pricing solutions, subscriber engagement technology & mobile network management products Delivering Intelligence a 4Sight Holdings company

Transcript of Delivering intelligent pricing solutions, subscriber ...€¦ · of revenue management, customer...

Page 1: Delivering intelligent pricing solutions, subscriber ...€¦ · of revenue management, customer engagement through gamification and mobile network management. Our intelligent pricing

Delivering intelligent pricingsolutions, subscriber engagement

technology & mobile networkmanagement products

Delivering Intelligence

a 4Sight Holdings company

Page 2: Delivering intelligent pricing solutions, subscriber ...€¦ · of revenue management, customer engagement through gamification and mobile network management. Our intelligent pricing

Who is Digitata Limited?

With Digitata, you can apply machine learning and automated intelligence to offer your subscribers

greater value and enhanced customer experiences

2

Digitata Limited is a multinational technology company, focused on providing Industry 4.0 solutions to the telecommunications industry across the areasof revenue management, customer engagement through gamification and mobile network management.

Our intelligent pricing solutions and customer engagement technology (incorporating gamification) ably assist mobile operators in maximising revenue and advancing their digital transformation journey.

Our mobile network management offering adds efficiencies to mobile operators of all sizes with solutions that monitor, audit, control and automate quality of service and customer experience.

Our solutions enable mobile operators, network vendors, brands and agencies to offer their customers greater value and enhanced customer experiences.

This is achieved through the application of machine learning and automated intelligence across our range of products and services.

Page 3: Delivering intelligent pricing solutions, subscriber ...€¦ · of revenue management, customer engagement through gamification and mobile network management. Our intelligent pricing

Digitata focuses on providing Industry 4.0 solutions to our telco customers across the areas of service revenue management,

subscriber engagement and mobile network management

4Sight Holdings and Industry 4.0

THE EVOLUTION FROM INDUSTRY 1.0 TO INDUSTRY 4.0

5

The 4Sight vision is to enable better decision-making in the digital economy to improve quality of life, bolster business and benefit society. WIth a mission to develop, own and license autonomous intelligence solutions for use in the global digital economy, 4Sight Holdings helps successful, forward-thinking businesses of today become digitally-empowered pioneers of tomorrow.

In a period of just over 200 years, the world has evolved from steam powered machinery to a world of interconnected systems consisting of billions of connected devices.

Industry 4.0 focuses on automation and data exchange across technologies and industries. It includes cyber-physical systems, the Internet of Things, cloud computing and cognitive computing.

Digitata Limited is a wholly-owned subsidiary of 4Sight Holdings Limited, a JSE-listed international technology holding company that focuses on investing in Industry 4.0 companies.

Page 4: Delivering intelligent pricing solutions, subscriber ...€¦ · of revenue management, customer engagement through gamification and mobile network management. Our intelligent pricing

Digitata Products

Digitata’s products enable MNOs to deliver intelligentpricing, to achieve unparalleled subscriber engagement

and to more efficiently manage their mobile network

Vaitom PlayBoxCade

Digitata’s Intelligent

Pricing Solution

Digitata’s Gamingand Subscriber

Engagement Platform

Subscriber, network, site & multi-centric offerings

Digitata’sMobile Network

Management Suite

Digitata's new Vaitom solution intelligently transforms pricing & subscriber engagement for

mobile operators, empowering operators to

make better & more informed decisions to meet and exceed

business objectives.

Digitata Networks offers MNOs subscriber-centric, network- centric, site-centric & multi- centric solutions to monitor, audit, control and automate mobile technologies (2G, 3G,

4G) across multi-domains (RAN, CS-Core, PS-Core, TX),

OEM independent.

Digitata Insights enables intelligent digital

transformation for mobile operators and brands by applying gamification to customer engagement to

drive specific human behaviour.

3

Page 5: Delivering intelligent pricing solutions, subscriber ...€¦ · of revenue management, customer engagement through gamification and mobile network management. Our intelligent pricing

About Digitata

Digitata has a global customer base and ourproducts have been deployed across the globe

and are used by millions of subscribers

Digitata headquarters are based in Mauritius, with the development, operations and technical support centre in South Africa. Digitata employs more than 100 skilled employees and has a regional office in Panama. We also have a local presence in Canada, Malaysia, Mexico, New Zealand, Singapore, Spain, UAE and USA.

4

Operatingyears

10

Productstreams

3

Supportcentre

24/7

Globalemployees

+100

Enterprisecustomers

+40

USA

Malaysia

Spain

UAE

New Zealand

Mauritius

South Africa

Panama

Head Office Local Presence Customer PresenceRegional OfficeDev Centre & Operations

Canada

Mexico

Page 6: Delivering intelligent pricing solutions, subscriber ...€¦ · of revenue management, customer engagement through gamification and mobile network management. Our intelligent pricing

Benefits of working with Digitata

With extensive experience in the telecoms sector andIndustry 4.0, Digitata makes a valuable partner

in the ever-changing MNO environment

6

Mobile network operator and telecoms-sector focused organisation

Time-zone neutral organisation with development and support office in Johannesburg, South Africa

Multi-disciplinary software engineers

Experienced system and network integration specialists

Charging system and RAN network expertise

Customer engagement and gamification expertise Go-To-Market and customer journey specialists

Actuarial and data scientists focusing on advisory, analytics, financial management and ROI

In-country engagements with seasoned business advisors

Global experience in deploying and managing solutions, with on-site commercial and operations managers

End-to-end integrated solution (product, technology and professional services)

24/7 support services and a proven track record with 11 years of experience

Page 7: Delivering intelligent pricing solutions, subscriber ...€¦ · of revenue management, customer engagement through gamification and mobile network management. Our intelligent pricing

Digitata Suite of Products

Digitata’s Intelligent Pricing Solution

Vaitom empowers mobile operators to optimize pricing of voice, and data products and services to transform customer purchasing and usage behaviour.

By using big data and proprietary ML algorithms, Vaitom enables better and more informed product pricing decision making.

Product pricing becomes intelligently transformed into an automated and always-on initiative, enabling mobile operators to take advantage of this shift in managing pricing.

The goal of Vaitom is to evolve connected customers to become digital customers to maximize lifetime value.

7

Vaitom intelligently transforms customer purchasing behaviour to increase voice, data and digital service consumption and revenue, creating more loyal customers in competitive emerging markets.

Page 8: Delivering intelligent pricing solutions, subscriber ...€¦ · of revenue management, customer engagement through gamification and mobile network management. Our intelligent pricing

ACapabilities of the Digitata team

Digitata Suite of Products

Digitata’s Gamification and Subscriber Engagement Platform

Bespoke and custom-built games for brands

Revenue-generating subscription games

Interactive training and education themed games

Change management and resource engagement games

Interactive marketing and campaign-linked games

Digitata’s gamification and subscriber engagement platform, PlayBoxCade, can be used to intelligently transform your customers’ digital experiences. The application of game design techniques and mechanics to non-game activities helps to increase user numbers and encourage engagement with a product or service. Games can include:

8

3

2

How man

y stones

does

a b

ackg

ammon

player

have?

67

20

+42

12

13

15

17

3

6

2

2

x2

67

20

+42

Intelligently transforming customerengagement through gamification

Our team can also assist with the application of gamification principles and implementation consulting.

Page 9: Delivering intelligent pricing solutions, subscriber ...€¦ · of revenue management, customer engagement through gamification and mobile network management. Our intelligent pricing

Digitata Suite of Products

Digitata’s Network Management Product Suite

Network configuration management

Network performance management

Asset management

Customer experience intelligence and remote control

Site management

Site survey management

Digitata Networks offers subscriber-centric, network-centric, site-centric and multi-centric products and solutions to monitor, audit, control and automate tasks, functions and processes within a telecommunication operation. These include:

9

Subscriber-, network-, site- and multi-centric solutions tomonitor, audit, control and automate tasks, functions and

processes within a telecommunication operation

Page 10: Delivering intelligent pricing solutions, subscriber ...€¦ · of revenue management, customer engagement through gamification and mobile network management. Our intelligent pricing

Digitata LimitedDelivering Intelligence

Contact [email protected]

a 4Sight Holdings company

a 4Sight Holdings company

11