Delivering intelligent pricing solutions, subscriber ...€¦ · of revenue management, customer...
Transcript of Delivering intelligent pricing solutions, subscriber ...€¦ · of revenue management, customer...
Delivering intelligent pricingsolutions, subscriber engagement
technology & mobile networkmanagement products
Delivering Intelligence
a 4Sight Holdings company
Who is Digitata Limited?
With Digitata, you can apply machine learning and automated intelligence to offer your subscribers
greater value and enhanced customer experiences
2
Digitata Limited is a multinational technology company, focused on providing Industry 4.0 solutions to the telecommunications industry across the areasof revenue management, customer engagement through gamification and mobile network management.
Our intelligent pricing solutions and customer engagement technology (incorporating gamification) ably assist mobile operators in maximising revenue and advancing their digital transformation journey.
Our mobile network management offering adds efficiencies to mobile operators of all sizes with solutions that monitor, audit, control and automate quality of service and customer experience.
Our solutions enable mobile operators, network vendors, brands and agencies to offer their customers greater value and enhanced customer experiences.
This is achieved through the application of machine learning and automated intelligence across our range of products and services.
Digitata focuses on providing Industry 4.0 solutions to our telco customers across the areas of service revenue management,
subscriber engagement and mobile network management
4Sight Holdings and Industry 4.0
THE EVOLUTION FROM INDUSTRY 1.0 TO INDUSTRY 4.0
5
The 4Sight vision is to enable better decision-making in the digital economy to improve quality of life, bolster business and benefit society. WIth a mission to develop, own and license autonomous intelligence solutions for use in the global digital economy, 4Sight Holdings helps successful, forward-thinking businesses of today become digitally-empowered pioneers of tomorrow.
In a period of just over 200 years, the world has evolved from steam powered machinery to a world of interconnected systems consisting of billions of connected devices.
Industry 4.0 focuses on automation and data exchange across technologies and industries. It includes cyber-physical systems, the Internet of Things, cloud computing and cognitive computing.
Digitata Limited is a wholly-owned subsidiary of 4Sight Holdings Limited, a JSE-listed international technology holding company that focuses on investing in Industry 4.0 companies.
Digitata Products
Digitata’s products enable MNOs to deliver intelligentpricing, to achieve unparalleled subscriber engagement
and to more efficiently manage their mobile network
Vaitom PlayBoxCade
Digitata’s Intelligent
Pricing Solution
Digitata’s Gamingand Subscriber
Engagement Platform
Subscriber, network, site & multi-centric offerings
Digitata’sMobile Network
Management Suite
Digitata's new Vaitom solution intelligently transforms pricing & subscriber engagement for
mobile operators, empowering operators to
make better & more informed decisions to meet and exceed
business objectives.
Digitata Networks offers MNOs subscriber-centric, network- centric, site-centric & multi- centric solutions to monitor, audit, control and automate mobile technologies (2G, 3G,
4G) across multi-domains (RAN, CS-Core, PS-Core, TX),
OEM independent.
Digitata Insights enables intelligent digital
transformation for mobile operators and brands by applying gamification to customer engagement to
drive specific human behaviour.
3
About Digitata
Digitata has a global customer base and ourproducts have been deployed across the globe
and are used by millions of subscribers
Digitata headquarters are based in Mauritius, with the development, operations and technical support centre in South Africa. Digitata employs more than 100 skilled employees and has a regional office in Panama. We also have a local presence in Canada, Malaysia, Mexico, New Zealand, Singapore, Spain, UAE and USA.
4
Operatingyears
10
Productstreams
3
Supportcentre
24/7
Globalemployees
+100
Enterprisecustomers
+40
USA
Malaysia
Spain
UAE
New Zealand
Mauritius
South Africa
Panama
Head Office Local Presence Customer PresenceRegional OfficeDev Centre & Operations
Canada
Mexico
Benefits of working with Digitata
With extensive experience in the telecoms sector andIndustry 4.0, Digitata makes a valuable partner
in the ever-changing MNO environment
6
Mobile network operator and telecoms-sector focused organisation
Time-zone neutral organisation with development and support office in Johannesburg, South Africa
Multi-disciplinary software engineers
Experienced system and network integration specialists
Charging system and RAN network expertise
Customer engagement and gamification expertise Go-To-Market and customer journey specialists
Actuarial and data scientists focusing on advisory, analytics, financial management and ROI
In-country engagements with seasoned business advisors
Global experience in deploying and managing solutions, with on-site commercial and operations managers
End-to-end integrated solution (product, technology and professional services)
24/7 support services and a proven track record with 11 years of experience
Digitata Suite of Products
Digitata’s Intelligent Pricing Solution
Vaitom empowers mobile operators to optimize pricing of voice, and data products and services to transform customer purchasing and usage behaviour.
By using big data and proprietary ML algorithms, Vaitom enables better and more informed product pricing decision making.
Product pricing becomes intelligently transformed into an automated and always-on initiative, enabling mobile operators to take advantage of this shift in managing pricing.
The goal of Vaitom is to evolve connected customers to become digital customers to maximize lifetime value.
7
Vaitom intelligently transforms customer purchasing behaviour to increase voice, data and digital service consumption and revenue, creating more loyal customers in competitive emerging markets.
ACapabilities of the Digitata team
Digitata Suite of Products
Digitata’s Gamification and Subscriber Engagement Platform
Bespoke and custom-built games for brands
Revenue-generating subscription games
Interactive training and education themed games
Change management and resource engagement games
Interactive marketing and campaign-linked games
Digitata’s gamification and subscriber engagement platform, PlayBoxCade, can be used to intelligently transform your customers’ digital experiences. The application of game design techniques and mechanics to non-game activities helps to increase user numbers and encourage engagement with a product or service. Games can include:
8
3
2
How man
y stones
does
a b
ackg
ammon
player
have?
67
20
+42
12
13
15
17
3
6
2
2
x2
67
20
+42
Intelligently transforming customerengagement through gamification
Our team can also assist with the application of gamification principles and implementation consulting.
Digitata Suite of Products
Digitata’s Network Management Product Suite
Network configuration management
Network performance management
Asset management
Customer experience intelligence and remote control
Site management
Site survey management
Digitata Networks offers subscriber-centric, network-centric, site-centric and multi-centric products and solutions to monitor, audit, control and automate tasks, functions and processes within a telecommunication operation. These include:
9
Subscriber-, network-, site- and multi-centric solutions tomonitor, audit, control and automate tasks, functions and
processes within a telecommunication operation
Digitata LimitedDelivering Intelligence
Contact [email protected]
a 4Sight Holdings company
a 4Sight Holdings company
11