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![Page 1: Delivering Information Resources and Services to Primary Care Staff Pt. 1 Carsten Mandt Clinical Librarian Greater Glasgow Primary Care NHS Trust.](https://reader035.fdocuments.us/reader035/viewer/2022080917/56649efd5503460f94c11d9c/html5/thumbnails/1.jpg)
Delivering Information Delivering Information Resources and Services to Resources and Services to
Primary Care Staff Pt. 1Primary Care Staff Pt. 1
Carsten MandtClinical Librarian
Greater Glasgow Primary Care NHS Trust
![Page 2: Delivering Information Resources and Services to Primary Care Staff Pt. 1 Carsten Mandt Clinical Librarian Greater Glasgow Primary Care NHS Trust.](https://reader035.fdocuments.us/reader035/viewer/2022080917/56649efd5503460f94c11d9c/html5/thumbnails/2.jpg)
Resources
• NHSScotland e-library (www.elib.scot.nhs.uk)• GHI (www.ghi.org.uk)
– “Glasgow Health Information (GHI) is a central gateway to quality online health information and learning resources”
– Search by resource type (articles, conference proceedings, books, NHS information, etc.) and target audience (i.e. different health care professions)
![Page 3: Delivering Information Resources and Services to Primary Care Staff Pt. 1 Carsten Mandt Clinical Librarian Greater Glasgow Primary Care NHS Trust.](https://reader035.fdocuments.us/reader035/viewer/2022080917/56649efd5503460f94c11d9c/html5/thumbnails/3.jpg)
Resources
![Page 4: Delivering Information Resources and Services to Primary Care Staff Pt. 1 Carsten Mandt Clinical Librarian Greater Glasgow Primary Care NHS Trust.](https://reader035.fdocuments.us/reader035/viewer/2022080917/56649efd5503460f94c11d9c/html5/thumbnails/4.jpg)
Resources
Maria Henderson Library, GGPCT Trust HQ– Print collection of ca. 200 journals and ca.
10,000 books– Contractual staff can join as external
members for £30/year → full access to all resources and services, except: ILLs may be limited at library’s discretion and password-protected electronic resources that are not part of the e-library are accessible on-site only
![Page 5: Delivering Information Resources and Services to Primary Care Staff Pt. 1 Carsten Mandt Clinical Librarian Greater Glasgow Primary Care NHS Trust.](https://reader035.fdocuments.us/reader035/viewer/2022080917/56649efd5503460f94c11d9c/html5/thumbnails/5.jpg)
Services
Training– Delivered by NES as well as individual NHS
library services– Literature Searching– Critical Appraisal Skills
![Page 6: Delivering Information Resources and Services to Primary Care Staff Pt. 1 Carsten Mandt Clinical Librarian Greater Glasgow Primary Care NHS Trust.](https://reader035.fdocuments.us/reader035/viewer/2022080917/56649efd5503460f94c11d9c/html5/thumbnails/6.jpg)
Services
Value-Added Information Provision– ILLs– Literature searches– Current awareness services– Support for journal clubs– Support with critical appraisal
![Page 7: Delivering Information Resources and Services to Primary Care Staff Pt. 1 Carsten Mandt Clinical Librarian Greater Glasgow Primary Care NHS Trust.](https://reader035.fdocuments.us/reader035/viewer/2022080917/56649efd5503460f94c11d9c/html5/thumbnails/7.jpg)
Challenge 1
Providing the right information quickly, at point of need, without compromising the quality of the information
Clinicians’ lack of time and skills to handle the information appropriately themselves
→ Require input of information experts to find and appraise evidence
Librarians’ lack of in-depth clinical knowledge
→ critical appraisal of papers by librarians alone can be problematic
→ Partnership working is required between clinical and information experts to really benefit patient care
![Page 8: Delivering Information Resources and Services to Primary Care Staff Pt. 1 Carsten Mandt Clinical Librarian Greater Glasgow Primary Care NHS Trust.](https://reader035.fdocuments.us/reader035/viewer/2022080917/56649efd5503460f94c11d9c/html5/thumbnails/8.jpg)
Challenge 2
Clinicians’ lack of awareness or fear of EBP as a means of improving patient care → less uptake of services that are available
– Communication problems between Trust and contractual staff
– Communication problems within practices– Insufficient ICT and support– Remoteness of library in relation to practices
![Page 9: Delivering Information Resources and Services to Primary Care Staff Pt. 1 Carsten Mandt Clinical Librarian Greater Glasgow Primary Care NHS Trust.](https://reader035.fdocuments.us/reader035/viewer/2022080917/56649efd5503460f94c11d9c/html5/thumbnails/9.jpg)
Challenge 3
Lack of appropriate funding
– NHSS library services usually not funded to support contractual staff
– Only outreach librarian in GGPCT serves mental health practitioners only
![Page 10: Delivering Information Resources and Services to Primary Care Staff Pt. 1 Carsten Mandt Clinical Librarian Greater Glasgow Primary Care NHS Trust.](https://reader035.fdocuments.us/reader035/viewer/2022080917/56649efd5503460f94c11d9c/html5/thumbnails/10.jpg)
Challenge 4
Equity of access at any NHS library
– Currently, primary care staff in Glasgow can only (officially) use the GGPCT library
– Other NHS libraries provide some services to primary care staff on a good-will basis
– Glasgow library strategy is addressing this issue
![Page 11: Delivering Information Resources and Services to Primary Care Staff Pt. 1 Carsten Mandt Clinical Librarian Greater Glasgow Primary Care NHS Trust.](https://reader035.fdocuments.us/reader035/viewer/2022080917/56649efd5503460f94c11d9c/html5/thumbnails/11.jpg)
Delivering Information Resources and Services to
Primary Care Staff Pt. 2
Catriona DenoonLibrary Services Manager
Greater Glasgow Primary Care NHS Trust
![Page 12: Delivering Information Resources and Services to Primary Care Staff Pt. 1 Carsten Mandt Clinical Librarian Greater Glasgow Primary Care NHS Trust.](https://reader035.fdocuments.us/reader035/viewer/2022080917/56649efd5503460f94c11d9c/html5/thumbnails/12.jpg)
Primary care staff
• What do you want from health libraries?
• What can we do for you at the moment?
• Can we do more for you?
![Page 13: Delivering Information Resources and Services to Primary Care Staff Pt. 1 Carsten Mandt Clinical Librarian Greater Glasgow Primary Care NHS Trust.](https://reader035.fdocuments.us/reader035/viewer/2022080917/56649efd5503460f94c11d9c/html5/thumbnails/13.jpg)
NHS Libraries in Glasgow:
• North Trust (GRI, Stobhill, Western Infirmary, Beatson, Gartnavel General)
• South Trust (Southern General, Victoria Infirmary)• Primary Care Trust (Maria Henderson Library)• Yorkhill NHS Trust• PERL (Public Education & Resource Library), Dalian House• Sandyford Initiative
• Proposal: to develop seamless information provision for primary care staff throughout Glasgow
![Page 14: Delivering Information Resources and Services to Primary Care Staff Pt. 1 Carsten Mandt Clinical Librarian Greater Glasgow Primary Care NHS Trust.](https://reader035.fdocuments.us/reader035/viewer/2022080917/56649efd5503460f94c11d9c/html5/thumbnails/14.jpg)
What we’ve done so far:
• Taken a Glasgow-wide approach
• NHS Greater Glasgow Library and Information Services Strategy
• Health Information Coordinator
• Informal support from all NHS Library services in Glasgow
![Page 15: Delivering Information Resources and Services to Primary Care Staff Pt. 1 Carsten Mandt Clinical Librarian Greater Glasgow Primary Care NHS Trust.](https://reader035.fdocuments.us/reader035/viewer/2022080917/56649efd5503460f94c11d9c/html5/thumbnails/15.jpg)
Current information provision for primary care staff in Glasgow:
• No regular ongoing funding
• Inconsistent across Glasgow
• Depends on goodwill
• Usage continues to increase
• Increasing strain on limited resources
• Almost no promotion of services to staff
![Page 16: Delivering Information Resources and Services to Primary Care Staff Pt. 1 Carsten Mandt Clinical Librarian Greater Glasgow Primary Care NHS Trust.](https://reader035.fdocuments.us/reader035/viewer/2022080917/56649efd5503460f94c11d9c/html5/thumbnails/16.jpg)
Staff to be included:
• Contractors: GPs, general dental practitioners, community pharmacists, ophthalmic practitioners
• Staff directly employed by GGPCT who work in primary care teams, eg. district nurses, health visitors
• Other community health care staff employed by primary or acute trusts
![Page 17: Delivering Information Resources and Services to Primary Care Staff Pt. 1 Carsten Mandt Clinical Librarian Greater Glasgow Primary Care NHS Trust.](https://reader035.fdocuments.us/reader035/viewer/2022080917/56649efd5503460f94c11d9c/html5/thumbnails/17.jpg)
Summary of aims:
• Develop a Glasgow-wide library service for primary care staff
• Eliminate inconsistencies in resource provision• Collaborative working by all library services• Electronic information delivery• First stage in the development of a Glasgow-wide
approach to health information provision• Reflects current NHS strategy, ie. collaboration, equity of
access to resources, empowering staff• Recognised by Health Board management
![Page 18: Delivering Information Resources and Services to Primary Care Staff Pt. 1 Carsten Mandt Clinical Librarian Greater Glasgow Primary Care NHS Trust.](https://reader035.fdocuments.us/reader035/viewer/2022080917/56649efd5503460f94c11d9c/html5/thumbnails/18.jpg)
Main points in the Strategy:
• Consolidate and develop a cooperative model of service across Glasgow
• Entitlement to use any of the NHS libraries in Glasgow
• Full access rights and services
• User education and support
• Promotion to all users
![Page 19: Delivering Information Resources and Services to Primary Care Staff Pt. 1 Carsten Mandt Clinical Librarian Greater Glasgow Primary Care NHS Trust.](https://reader035.fdocuments.us/reader035/viewer/2022080917/56649efd5503460f94c11d9c/html5/thumbnails/19.jpg)
Services we can provide:
• Up to date and relevant book and journal stock• Document requests• Current awareness• Access to PCs• User education – literature searching, appraisal
etc• Knowledgeable staff
![Page 20: Delivering Information Resources and Services to Primary Care Staff Pt. 1 Carsten Mandt Clinical Librarian Greater Glasgow Primary Care NHS Trust.](https://reader035.fdocuments.us/reader035/viewer/2022080917/56649efd5503460f94c11d9c/html5/thumbnails/20.jpg)
Medium to long-term aims:
• Secure recurring funding for library and information services for primary care staff
• Pilot for a collaborative approach to service provision to all health staff in Glasgow
• Act as a model for provision elsewhere in Scotland
• Inform development of the NHS Scotland Library and Information Services Strategy