Delivering Customer Value in the Open Banking Evolution€¦ · Delivering Customer Value in the...

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Delivering Customer Value in the Open Banking Evolution REGISTER TODAY >> KEYNOTE SPEAKERS INCLUDE Raheel Ahmed Head of Barclays 360 Barclays “Probably the best annual conference in Europe, a must-attend for a serious banker focusing on digital development.” Petar Stefanovic, Executive Director for New Banking Technologies, Komercijalna Banka 350+ SENIOR LEVEL DELEGATES 50+ EXPERT SPEAKERS 20+ LIVE DEMO STATIONS 50+ INCUMBENT & DIGITAL BANKS 100+ FINTECH BUSINESSES Fergus Murphy Group Commercial Director CYBG Uttiyo Dasgupta Head of Transaction Banking HSBC Paul Riseborough Chief Commercial Officer Metro Bank Michelle Kent UK Director of Customer Engagement Santander UK Nick Harrison Commercial Director First Direct

Transcript of Delivering Customer Value in the Open Banking Evolution€¦ · Delivering Customer Value in the...

Page 1: Delivering Customer Value in the Open Banking Evolution€¦ · Delivering Customer Value in the Open Banking Evolution REGISTER TODAY >> KEYNOTE SPEAKERS INCLUDE Raheel Ahmed Head

Delivering Customer Value in the Open Banking Evolution

REGISTER TODAY >>

KEYNOTE SPEAKERS INCLUDE

Raheel Ahmed Head of Barclays 360 Barclays

“Probably the best annual conference in Europe, a must-attend for a serious banker focusing on digital development.”

Petar Stefanovic, Executive Director for New Banking Technologies, Komercijalna Banka

350+ SENIOR LEVEL

DELEGATES

50+ EXPERT

SPEAKERS

20+ LIVE DEMO STATIONS

50+ INCUMBENT & DIGITAL BANKS

100+ FINTECH

BUSINESSES

Fergus Murphy Group Commercial Director CYBG

Uttiyo Dasgupta Head of Transaction Banking HSBC

Paul Riseborough Chief Commercial Officer Metro Bank

Michelle Kent UK Director of Customer Engagement Santander UK

Nick Harrison Commercial Director First Direct

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“Great insight from industry experts, providing real-life experiences.”

Duncan Kearns, Business Analyst, HSBC

Delivering Expert Practical Experience Covering

“Great Line up of speakers, great workshops and energetic chairs to keep things moving. Valuable investment of time.”

Jennifer Cooke, Business Analyst, Thought Machine

• CUSTOMER VALUE: Hear how a mobile first approach is defining future operating models and distribution strategies to deliver customer value

• OPEN BANKING: Access case studies from open banking first movers as they share the story behind how open banking products were brought to market

• INNOVATION & ECOSYSTEMS: Discuss criteria of partnerships within the open banking era that deliver customer value

• REGULATION & STANDARDS: Access insight into open banking regulations and API standards across jurisdictions to create a cross border open banking strategy

• NEXTGEN DIGITAL TRANSFORMATION: Assess the internal and external challenges of digital transformation within the context of open banking to build an effective road map

• BLOCKCHAIN & AI: Pre-conference day workshops highlighting the opportunities and challenges of commercialising AI and blockchain applications

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In 2019, RBI EU 2018 will continue to focus on the digital transformation of retail banks in Europe through the lens of open banking, PSD2, fintech partnerships and innovative technologies.

We’ll take a deep dive into how commercial banks are responding to the multiple drivers of technology, customer behaviour, competition and regulation and the impact on distribution strategies and operating models.

Insight will be delivered by the individuals with hands on experience from the banks in the vanguard of digital transformation through case studies, interviews, panel discussions and workshops.

The sections of our programme will focus on:

• Distribution Strategies: Discover how banks are developing ‘mobile first’ distribution strategies that prioritise customer service and commercial delivery

• Open Banking: Assess the impact open banking is having on operating models and learn from first movers as they share their experience of implementing open banking products

• PSD2 & the API Economy: Analyse the progress the industry has made in respect to PSD2 and assess the continuing needs around the standardisation of API’s

• Digital Transformation: Learn from executed digital transformation programmes and the common challenges that must be managed around people, processes, system and culture

• Innovation & Partnerships: Discuss innovation strategies from the P&L holder’s perspective and the continued opportunities that B2B Fintech partnerships present in the API economy

Plus we’ll host a pre-conference day workshop on the opportunities and challenges of commercialising artificial intelligence applications.

Banks from Europe and further afield use RBI EU as an annual opportunity to sit back and take stock of their digital transformation strategies and crucially, to continue to build out their ecosystem of partners who can help them achieve this. This makes RBI EU an unrivaled business development and branding opportunity for solution providers.

Focus for RBI EU 2019

“Once again RBI Europe has proven itself to be THE conference for retail bank innovation. Against a backdrop of intense change in the industry, RBI focuses on the most

important topics that have the greatest impact on the future of financial services.

Tim Osler, Head of UK Marketing, GFT

JAMES TAYLORDirector FinTech NetworkT: +44 (0) 203 411 9144 E: [email protected]

Headline Features: RBI EU 2019

350+ Finance & Technology Delegates

50+ UK and European Incumbent, Challenger and Neo Banks

8 Hours of Networking in a Highly Qualified Environment

Technology Showcase Hall with 20+ Meeting and Experience Spaces

50+ Subject Matter Expert Speakers and Panellists

3 Days of Cutting-Edge Digital Transformation Knowledge Sharing

Workshop for Interactive Session on Artificial Intelligence

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Get in touch with James Taylor to discuss speaking opportunities - [email protected] +44 (0) 203 411 9144

Banks that Attended RBI EU 2018

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April 1st: Pre Conference Day Workshops“A highly impressive event with industry leading speakers”

Matthew Rhys Evans, Director – Syndicated Finance, ING

DEFINING AI

Lex Sokolin Global Director - FinTech Strategy & Partner Autonomous Next

ETHICS & GOVERNANCE

END TO END AI LIFECYCLE

David Ostojitsch Director - Technology & Operations AFME

Nicole Sander Vice President FinTech and RegTech Barclays

Adriana Ennab Director of Public Policy Credit Suisse

Berkan Sesen Quantitative Researcher & Portfolio Manager J.P. Morgan

Ann Callison Head of Innovation and Strategic Initiatives Morgan Stanley

Nick Skinner Senior Vice President - Market Advocacy & Innovation Research Northern Trust

Isaac Ben-Akiva Head of Machine Learning Barclays

Bjorn Büchmann-Slorup Head of Portfolio Management & Pricing Dankse Bank

Abhijit Akerkar Head of Applied Sciences Business Integration Lloyds Banking Group

Tod McKenna Head of Innovation Prudential M&G

Adam Shardlow Journey Lead – Cora AI, Help & Support, RBS

Claudi Ruiz Camps Machine Learning Specialist ABN AMBRO Clearing Bank

Anthony Macey Head of Blockchain/DLT Barclays UK Ventures

Sean Hunter Chief Information Officer ACORN OakNorth

Laurent Marochini Head of Innovation & Quality Société Générale

Stefano Pasquali Managing Director - Head of Liquidity Research BlackRock

Mariana Gómez de la Villa Global Program Manager Blockchain ING Wholesale Banking

Shahzad Chohan Global Head Machine Intelligence and Accelerated Computing Credit Suisse

Ville Sointu Head of Emerging Technologies Nordea

Mattias Fras Group Head of AI Strategy & Acceleration Nordea

DATA STRATEGY

BLOCKCHAIN STRATEGY

TECHNOLOGY STACK

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April 2nd - 3rd: Main Conference Agenda“An insightful conference with relevant content for anyone planning or executing digital transformation. The case studies presented provided

assurance that the journey we are embarking on is aligned.”Shameer Patel, GM - Strategy & Transformation, I&M Bank Ltd

CUSTOMER VALUE

Raheel Ahmed Head of Barclays 360 Barclays

Fergus Murphy Group Commercial Director CYBG

Soren Rode Andreasen Chief Digital Officer Dankse UK

Nick Harrison Commercial Director First Direct

Uttiyo Dasgupta Head of Transaction Banking HSBC

Paul Riseborough Chief Commercial Officer Metro Bank

Michelle Kent UK Director of Customer Engagement & Digital Intermediaries Santander UK

Leon Muis Chief Operating Officer Yolt

OPEN BANKING

John Daly Digital Development Manager AIB

Caroline Ambrose Open Banking Implimentation Director Barclays

Daniel Ehreich Head of Open Banking and Innovation Bank of Ireland

Magda Mielcarz Director - Channel & Enterprise Services Citi Group

Hetal Popat Programme Director and Head Open Banking Programme, HSBC

Simon Vans-Colina Head of Open Banking & API’s Monzo

Matt Cox Head of Open Banking Nationwide

Gunnar Berger Head of Open Banking Nordea

Stephen Wright Open Banking Lead RBS

Eduardo Martinez Barrios Open Banking & PSD2 Product Head Santander UK

INNOVATION & ECOSYSTEMS

Tao Tao Business Development Director Alipay EMEA

Chris Gorst Challenge Lead NESTA - Open Up Challenge

Wincie Wong Head of Innovation for Supply Chain Services, RBS

Huw Davies

Chief Commercial Officer Token

Didier Baclin Head of Bank Build Zopa

CUSTOMER VALUE (CONTD)

John Broxis Managing Director Open Banking Europe

Imran Gulamhuseinwala, Implementation Trustee Open Banking Implementation Entity

Stephen Lindsay Head of Standards SWIFT

REGULATION & STANDARDS

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PRE-CONFERENCE DAY WORKSHOPS

COMMERCIALISING AI APPLICATIONS • Analyse the myths versus the realities of

today’s AI toolkit, the potential impact on operating models and a futurist view of what’s to come

• Assess the business case for AI applications to demonstrate value, identify the fit with your digital strategy and build a roadmap from prototype to scale

• Understand the importance of creating controls and frameworks for AI applications to reduce risk and ensure compliance

UNLOCKING BLOCKCHAIN POTENTIAL• Hear how financial services firms are

continuing to respond to the blockchain revolution to benchmark your organisation against your peers

• Assess the business case for blockchain adoption and how you can make the jump from POC to commercialisation to create value adding use cases

• Hear examples of where blockchains and adjacent technologies are delivering value within financial services

SESSION ONE: THE FUTURE OF DISTRIBUTION• Discuss what the commercial bank of the future

may look like, what are the likely customer behaviours that will act as the engine for change and how can we get there

• Learn how distribution models are changing now and assess the channels and products where banks are creating value both for the business and their customers

• Forecast how non-traditional players will continue to shape the future of commercial banking and payments and analyse the latest entrants and their propositions

SESSION TWO: OPEN BANKING EVOLUTION • Access case studies focusing on the first round of

open banking propositions introduced since the Open Banking Standard was implemented and how they are creating value

• Understand how operating models are shifting with the introduction of open banking with a focus on Banking-as-a-Service and Marketplace propositions in particular

• Tap into the immediate plans of the CMA 9 banks as they share their open banking strategies through an interactive panel discussion

SESSION THREE: API STANDARDS AND PSD2 UPDATE • Hear the leading global industry initiatives

working to standardise API’s, the challenges associated with this objective and how interoperability could accelerate adoption

• Access case studies from banks who have gone beyond regulation to deliver value through API’s with a focus on developer portals, marketplaces and partnerships

• Assess the fraud and financial crime risks associated with opening data up to third parties and the strategies that can be implemented to protect customers

RBI EU 2019 Agenda

DID YOU KNOW... In 2018 the RBI EU Conference generated the following reach:

• 181,330 unique visits to the conference website

• Including 407,225 page views

• We generated 5188 content downloads in our 18 week marketing campaign

• In addition to 1296 brochure downloads

We can deliver the exposure your project needs

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RBI EU 2019 Agenda SESSION FOUR: INNOVATION & ECOSYSTEMS • Hear from leading innovators as they share how

to successfully build an ecosystem of partners that can help improve the customer experience and add value to the business

• Access the common challenges of fintech partnerships, such as differences in culture, pace, definitions of success and integration to learn how to successfully onboard new partners

• Tap into innovation models that are delivering value, including “problem statement” resolution within business units through to embracing disruptive new technologies

SESSION FIVE: NEXTGEN DIGITAL TRANSFORMATION • Analyse technologies such as data analytics,

blockchain and machine learning applications, that can drive customer outcomes and deliver shareholder value

• Access digital transformation case studies to identify common criteria for success, such as a top down mandate for change that encompasses people, process, systems and culture

• Discuss how digital transformation shouldn’t stop at the point of integration, but should be an ongoing objective in order to keep your business relevant

REGISTER TODAY >>

“A very good opportunity to hear about innovation in banking and both from fintech’s and banks lenses!

Also very good insight from vendors proposing solutions on the Open Banking domain.”

Catherine Duchel, PSD2 Business Lead, HSBC

“The topics were all top of mind for us practitioners and panellist were deep in their crafts and provided

real-time perspectives on the latest industry conversations.”

Howard Bush,Principal, Banking and Capital Markets Lead, Microsoft

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The Big 4 UK banks had 29

delegates attend between them

RBI EU 2018 Headlines

In total, 41 banks from 20 countries participated in RBI EU 2018

8 of the CMA 9 banks attended RBI EU

in 2018

We had significant

participation from key regulatory

bodies including

Australia Austria Belgium Germany Ireland Israel Italy Japan Kenya Netherlands

Nigeria Poland Portugal Russia Spain Sweden Switzerland Turkey UK U.S.

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of RBI EU 2018 delegates were domain experts for their organisations around either digital, innovation, open banking, PSD2, customer experience or data

25%

RBI EU 2018 Audience Analysis

23 delegates were C Level executives

183 delegates from across the spectrum of solution providers attended from 96 separate companies

30% held either Director or Head’s of positions

2018 Conference Sponsors Included

15 of the most innovative banks in Europe spoke on the programme, sharing

experience and insight

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DATE April 1st - 3rd 2019

CONTACT US TODAY FOR GROUP [email protected] or call us at +44 (0) 203 411 9144 before space runs out

Secure you place alongside confirmed attendees from the CMA 9 Banks Including:

Call us directly on US +44 (0) 203 411 9184 to secure your place

Register onlineEmail us directly at [email protected] with your chosen pass type

Register in 3 easy steps before all passes sell out!

REGISTER TODAY >>

Terms & Conditions: Payment Policy: Full payment is due within 28 days of ticket reservation and must be paid in full 1 week prior to event registration, whichever comes first. Registration will not be confirmed until full payment has been received. Cancellation and Refunds: Cancellations must be received in writing. If cancellation is received within 28 days of the conference, the attendee will receive a full credit to a future conference. If cancellation is received more than 28 days from the conference, FinTech Network Ltd will retain 10% of the attendance fee for administration purposes or offer a full credit to a future conference. Places are transferable at no extra charge. In the event that FinTech Network Ltd cancels a conference, payments received at the cancellation date will be credited back in full to all attendees. All conference credit notes remain valid for 2 years. Changes to Conference Programme and Agenda: FinTech Network Ltd reserves the right to postpone or cancel an event, to change the location or alter the advertised speakers for an event at any time. Any Changes to the agenda will be updated on our website as soon as possible. Design by www.TheCreativeTree.co.uk

Register for RBI EU 2019

PRE-CONFERENCEWORKSHOP DAY

£395SUPER EARLY BIRD

January 25th 2019

P Pre-Conference Day Workshops

P VIP Pre-Conference Day Drinks Reception

STANDARD PASS

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January 25th 2019

P 2 Day Conference Pass

P Standard Networking Drinks Reception

P Conference Recording & Proceedings

PREMIUM PASS

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January 25th 2019

P 2 Day Conference Pass

P Pre-Conference Day Workshops

P VIP Pre-Conference Day Drinks Reception

P Standard Networking Drinks Reception

P Conference Recording & Proceedings

P Lunchtime Working Group Discussions