Delivering Customer Experience & Revenue … Aircel BSNL Airtel PT Telkom Idea MTS VNPT Vodafone XL...

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Corporate Profile Delivering Customer Experience & Revenue Management Integrated Billing, Charging & Policy Control Core Session Management Carrier Wi-Fi SMP

Transcript of Delivering Customer Experience & Revenue … Aircel BSNL Airtel PT Telkom Idea MTS VNPT Vodafone XL...

Page 1: Delivering Customer Experience & Revenue … Aircel BSNL Airtel PT Telkom Idea MTS VNPT Vodafone XL Axiata Indosat M2 Globe Orange Du Dialog ServicesPortfolio † ProductImplementation-ManagedServices-TurnkeyProjectImplementation-Operations&Maintenance

Corporate Profile

Delivering Customer Experience &

Revenue Management

Integrated Billing, Charging

& Policy Control

Core Session

Management

Carrier

Wi-Fi SMP

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Elitecore Technologies is a leading provider of

OSS/BSS, Internet Security and Access Gateway

Solutions. Elitecore was established in 1999 by highly

experienced software technocrats with over 20 years of

experience in IT consulting, who initially started the

company's operat ions with bi l l ing software

development. Today, it has come a long way to figure

among a handful of product-centric IT companies from

India, that thrive on innovation to deliver specialized

solutions which are sold under well-known brand names

for its global customer base.

Ever since its inception, Elitecore has been able to

sustain a healthy growth rate. Elitecore has aptly

envisioned as “Platform for Innovators” to describe the

organization's core values. Elitecore is a dynamic player

with domain expertise in offering products

encompassing Signaling, Service Control, Policy

Control, Real Time Charging & Billing

Elitecore’s has over 150+ network deployments in 52

Service Providers, with Presence across 30+ countries.

It is also recently Recognized as Niche Player in Gartner

MQ IRCM Report - 2013 & Heavy Reading Report

featuring Prominent 16 BSS Vendors

About Elitecore Technologies

Key Facts

� 14+ years experience in delivering customer experience and revenue management solutions

� Single Vendor offering products encompassing Signaling, Service Control, Policy Control, Real Time Charging & Billing

� 600+ employees worldwide

� Profitable with 34% CAGR since last 4 years

� 150+ network deployments in 52 Service Providers worldwide

� 20+ Tier 1 Operators on Elitecore Platform

� Presence across 30+ countries

� 23+ Service Provider Wi-Fi deployments

� 2 Billion CDRs processed every day

� Analyst Alliances - Frost & Sullivan, Gartner, IDC, Infonetics Research, Heavy Reading

� Active involvement in Industry Associations - TM Forum, NASSCOM, FICCI, CII

Elitecore Edge

The spirit of innovation, strict adherence to high

standards of quality and customer centric development,

operations and support has helped us provide solutions

and service that satisfy our customers. Our solutions are

comprehensive, easy-to-use and in sync with future

trends. Our solutions cut across departmental limitations

and are marked by clear benefits to business. Our single-

minded focus in providing greater value to our customers

translates into high levels of customer satisfaction. This

in turn has helped us create enduring relationship with

our customers.

T C GHE ARLYLE ROUP

The Carlyle Group, the leading global asset

management firm, invested in Elitecore Technologies in

2007. The group, with its strong global network, huge

experience and large portfolio of companies has over

USD $100 billion under its management.

Investors

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Elitecore has bagged many of the IT industry's

prestigious awards, certifications and validation within a

very short period of time since its inception. It has been

certified by leading evaluators in the industry through

their most rigorous testing standards, a few of which are

mentioned as below:

Awards & Recognition

� Awarded as the “most innovative BSS solutions

company” at the 7th NTA ICT World Communication

Award Ceremony, 2013 for its next-generation BSS

transformation suite

� Elitecore named in Gartner “Cool Vendors”

Communications Service Provider Operational and

Business Infrastructure, 2012 report

� 6th National Telecom Award 2012 - Recognized for

Innovation in Turnkey Solution Products- OSS/BSS

� Finalist in PCQUEST Best IT Implementations of the

Year 2011 selected among top 30 IT projects in India

� Winner of the 2009 Frost & Sullivan Price

Performance Value Leadership award in OSS BSS

Software – Billing and Charging Solution Market

� ZDNet Asia, ranks Elitecore as an “IT Leader of the

Year” for 2008-09

“Elitecore Technologies has the ability to

deliver solution with rich features at

competitive prices. This, backed by high

quality support services to address clients'

need, positions them strongly in highly

competitive OSS BSS software market.”

“Elitecore brings a unique advantage to

operators through its all-IP based, converged

platform which offers flexibility of either a

single, pre-integrated real-time BSS, OCS &

po l i c y -based p la t f o rm or modu la r

components.”

“As policy expands beyond its traditional

bandwidth management function, operators

are increasingly looking for solutions that

integrate policy control with adjacent

functionality such as billing, charging and

subscriber data management. Elitecore's

platform-based approach is well-positioned to

capitalize on this trend and help operator use

policy management capabilities to deliver

differentiated services and innovative pricing

models.”

Analysts Recognition

READING

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Offerings

Aircel

BSNL

Airtel

PT Telkom

Idea

MTS

VNPT

Vodafone

XL Axiata

Indosat M2

Globe

Orange

Du

Dialog

Services Portfolio

• Product Implementation

- Managed Services

- Turnkey Project Implementation

- Operations & Maintenance

• System Integration via our partners

• Education & Training

- Complete Product Training to End user(Staff)& SI

• Support

- 3 Levels of Support

• Effective Change Request Process

Value Proposition

• Offering Billing & Revenue Management, Charging,

Policy Management & AAA solution

- Reduced TCO

- Faster Integration, Implementation &

Launch of new service

• End to End Support from Single Team to address

Consulting, Development & Implementation

• Ability to offer Modular & End to End solution

[Pre-Integrated Product Stack] at competitive pricing

• Crestel Convergent Billing

• Crestel Prepaid Billing,

• Crestel RnC (OCS)

• Crestel CGF (Charging GW)

• Crestel Mediation

• Crestel Partner Management

• Crestel Interconnect Billing

• Crestel Voucher Management

• Crestel IP Log Management System

• Crestel Work Order Management

Telecommunications

Elitecore Technologies is a Carlyle

Group investee global IT product

company providing Integrated Policy,

Charging and Revenue Management

solutions with flexibility of modular as

well as pre-integrated offerings. Elitecore solutions are

compatible to large vendor ecosystem leading to CSP’s

requirement of faster time to market and better TCO.

Being a traditional IP solutions player, Elitecore products

are highly responsive to next-generation services,

fulfilling operator monetization needs across all access

networks.

Telecom Experience

• Over 14 Years of Product Experience in Telecom

OSS/BSS

• 150+ installations worldwide across T1-T3

• Core Billing, Charging & Session Control domain for

Emerging IP based Access Technologies

Telecom Business Segments

• Wireless Broadband / Packet Core – 3G, 4G/LTE,

WIMAX

• Service Provider WIFI , WIFI –OFFLOAD (3G, 4G)

• Convergent OSS BSS

• Fixed Line / Wire-line Broadband

• Pay TV

• Cloud Billing

• Enterprise Billing

• MVNO

• M2M

• NGN Transformation

• ISP Billing & Bandwidth Management

Product Portfolio

• EliteAAA - Dual Stack AAA server

• EliteDSC – Diameter Signaling Controller (DEA, DRA,

DTA/DPA)

• NetVertex - PCRF

Core Network & Session Control

Billing & Revenue Management

Telecommunications

Lankabell

Zain

T Magyar Telecom

Econet

Mobitel

Partial Client List

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24online Service Management

Platform is a comprehensive solution

having multiple offerings for varied

kind of networks like wired, wireless, Wi-Fi, WiMax,

FTTH, DSL/ADSL, etc. 24online comes with Rating &

Charging Engine for Data & VoIP with Pre-paid & Post

Paid Billing, AAA Server, Access Gateway, 24online

AAA & Captive Portal offering smooth internet service

provisioning to various segments like Internet Service

Providers, Hotels, Chain of Hotels, Hotspots, Airports,

Healthcare Organizations, Educational Institutes,

Government bodies and various enterprises. 24online

has dedicated product line each for ISPs and Hospitality

segment with advanced and segment relevant features

for time and usage based internet offerings.

24online Comprehensive Solution for ISPs

24online SMS series specially designed for Small &

Medium ISPs fulfilling the need for access control,

service delivery, bandwidth QoS and internet billing

requirements with its intelligent AAA. 24online’s

advanced billing system offers for prepaid & postpaid,

Data & VoIP, franchisee and subscriber management to

new as well as existing service providers.

24online Hospitality InternetAccess Controller

24online Hospitality Internet Access (HIA) series offers

advance access controllers with fully furnished guest

management features and internet billing functions for

hoteliers and hotspot providers. 24online HIA is pre-

integrated with famous (PMS) property management

systems with all the industry standard features like

voucher management, zero configuration, etc. HIA is

highly flexible and plug-n-play solution that offers high

speed Internet experience to hotel guests and visitors.

24online has 2400+ installations spread across 45+

countries around the world, such as USA, Australia,

India, Saudi Arabia, UAE, Australia, Philippines, Spain,

Italy, New Zealand, Indonesia, Malaysia, Singapore,

Germany, Nigeria, Tanzania, Uganda, Kenya, Ghana,

catering to more than 2 million subscribers.

Access Gateway

Access Gateway

Partial Client List

ISPs

� Spidigo

� Alliance Broadband

� YOU Telecom

� Life Telecom

� MTNL

� Hathway

Hotspots

� Sheffield International Venues Limited

� Ras - Al - Khaimah International Airport

� Eaton Smart - Delhi International Airport

� Reliance Media Works

Municipalities & Government Bodies

� Municipality of Milan

� Redondela Municipality

� Nigerian State Government Branch

Hotels

� Royal Orchid

� Hilton Hotels & Resorts

� Radisson

� The Oberoi Group

� Sarovar

� Ramee Group of Hotels

PMS Integration

� IDS

� Micros

� Shawman

Roaming Partners

� iPass

� Boingo

24online Product Line

� Comprehensive Solution for ISPs (SMS)

- Billing (Data & VoIP) & Bandwidth Control

- Access Gateway

- AAA With WiMAX

- Captive Portal Capabilities

� Hospitality Internet Access Controller (HIA)

- Pre-Paid & Post-Paid Billing

- Pre Integrated Hotel PMS

- Voucher Management

- Centralized Management

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is to enhance Elitecore’s ability to deliver value and high-

performance capabilities to clients, enabling us to

achieve competitive advantage and high growth. Its

alliances with global leaders add to existing skills and

support delivery of our solutions. Strong alliances and

partnerships shall continue to play an important role in

strengthening the company's ability to meet market

requirements.

In the world of IT, alliances and relationships are critical

to keep pace with industry trends and new launches and

instill good business practices in the business.

Elitecore's alliances with leading players helps in easy

integration of its solutions with a wide range of software

solutions and hardware.

These solutions optimize performance and maximize

productivity and support. The aim of these partnerships

Alliance Partner

Business Alliance

Platform Partners

Technological Alliances

Telecom & Network Security domain , comprising of

PMP certified Project Managers, Database experts, java

developers, program managers , Delivery, Engineering,

R&D, quality assurance analysts, Presales & Solutions,

Sales, Support & Marketing personnel. This

combination of Managerial, Technical and Creative

talent provides us with a holistic set of skills that help us

create highly evolved, customer-centric products with a

deep understanding of client requirements, resulting in

speed of delivery and service on the field

In a relatively short span of time, Elitecore has become a

leading force in the industry, establishing benchmarks of

quality and innovation and challenging vendors, larger

and smaller. The single most important reason for this

can be attributed to a dedicated team and an inclusive

environment that elicits the best out of an individual.

Elitecore employees are an integral part of its efforts to

plan and implement its vision, and adapts to a dynamic

culture for achieving business goals. Elitecore Team

comprises of the best talent having a rich experience in

Our Team

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www.elitecore.com

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Corporate Office

904, Silicon Tower,

Behind Pariseema Building,

Off C.G.Road,

Ahmedabad 380 006, India.

T :+91-79-66065606

F:+91-79-26407640

Bangalore

A' Block, 2nd Floor, 'Malik Embassy'

No.9, Union Street,

Off Infantry Road,

Bangalore - 560001, INDIA.

T :+91-80-40869000

F:+91-80-40869001

Dubai

Office 349, 4th East (4E),

B-Wing Building,

Dubai Airport Free Zone,

P.O. Box 293667 Dubai, U.A.E.

T :+971 4 2522 161/171/121/131

C :+971 50 551 27 89

Mauritius

Suite 618,

St James Court,

St Denis Street,

Port Louis

Mauritius

T : +230 9481739

Delhi

604-605, Mahatta Tower,

B1 Community Centre,

Janak Puri,

New Delhi - 110058, INDIA

T :+91-11-47540400

F:+91-11-41589760

Mumbai

S1 The Link, 2nd Floor,

New Link Road,

Nr. Audi Showroom, Andheri (w),

Mumbai 400058, INDIA.

T :+91-22-61435100

F:+91-22-61435151