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Transcript of Delivering Customer Experience & Revenue … Aircel BSNL Airtel PT Telkom Idea MTS VNPT Vodafone XL...
Corporate Profile
Delivering Customer Experience &
Revenue Management
Integrated Billing, Charging
& Policy Control
Core Session
Management
Carrier
Wi-Fi SMP
Elitecore Technologies is a leading provider of
OSS/BSS, Internet Security and Access Gateway
Solutions. Elitecore was established in 1999 by highly
experienced software technocrats with over 20 years of
experience in IT consulting, who initially started the
company's operat ions with bi l l ing software
development. Today, it has come a long way to figure
among a handful of product-centric IT companies from
India, that thrive on innovation to deliver specialized
solutions which are sold under well-known brand names
for its global customer base.
Ever since its inception, Elitecore has been able to
sustain a healthy growth rate. Elitecore has aptly
envisioned as “Platform for Innovators” to describe the
organization's core values. Elitecore is a dynamic player
with domain expertise in offering products
encompassing Signaling, Service Control, Policy
Control, Real Time Charging & Billing
Elitecore’s has over 150+ network deployments in 52
Service Providers, with Presence across 30+ countries.
It is also recently Recognized as Niche Player in Gartner
MQ IRCM Report - 2013 & Heavy Reading Report
featuring Prominent 16 BSS Vendors
About Elitecore Technologies
Key Facts
� 14+ years experience in delivering customer experience and revenue management solutions
� Single Vendor offering products encompassing Signaling, Service Control, Policy Control, Real Time Charging & Billing
� 600+ employees worldwide
� Profitable with 34% CAGR since last 4 years
� 150+ network deployments in 52 Service Providers worldwide
� 20+ Tier 1 Operators on Elitecore Platform
� Presence across 30+ countries
� 23+ Service Provider Wi-Fi deployments
� 2 Billion CDRs processed every day
� Analyst Alliances - Frost & Sullivan, Gartner, IDC, Infonetics Research, Heavy Reading
� Active involvement in Industry Associations - TM Forum, NASSCOM, FICCI, CII
Elitecore Edge
The spirit of innovation, strict adherence to high
standards of quality and customer centric development,
operations and support has helped us provide solutions
and service that satisfy our customers. Our solutions are
comprehensive, easy-to-use and in sync with future
trends. Our solutions cut across departmental limitations
and are marked by clear benefits to business. Our single-
minded focus in providing greater value to our customers
translates into high levels of customer satisfaction. This
in turn has helped us create enduring relationship with
our customers.
T C GHE ARLYLE ROUP
The Carlyle Group, the leading global asset
management firm, invested in Elitecore Technologies in
2007. The group, with its strong global network, huge
experience and large portfolio of companies has over
USD $100 billion under its management.
Investors
Elitecore has bagged many of the IT industry's
prestigious awards, certifications and validation within a
very short period of time since its inception. It has been
certified by leading evaluators in the industry through
their most rigorous testing standards, a few of which are
mentioned as below:
Awards & Recognition
� Awarded as the “most innovative BSS solutions
company” at the 7th NTA ICT World Communication
Award Ceremony, 2013 for its next-generation BSS
transformation suite
� Elitecore named in Gartner “Cool Vendors”
Communications Service Provider Operational and
Business Infrastructure, 2012 report
� 6th National Telecom Award 2012 - Recognized for
Innovation in Turnkey Solution Products- OSS/BSS
� Finalist in PCQUEST Best IT Implementations of the
Year 2011 selected among top 30 IT projects in India
� Winner of the 2009 Frost & Sullivan Price
Performance Value Leadership award in OSS BSS
Software – Billing and Charging Solution Market
� ZDNet Asia, ranks Elitecore as an “IT Leader of the
Year” for 2008-09
“Elitecore Technologies has the ability to
deliver solution with rich features at
competitive prices. This, backed by high
quality support services to address clients'
need, positions them strongly in highly
competitive OSS BSS software market.”
“Elitecore brings a unique advantage to
operators through its all-IP based, converged
platform which offers flexibility of either a
single, pre-integrated real-time BSS, OCS &
po l i c y -based p la t f o rm or modu la r
components.”
“As policy expands beyond its traditional
bandwidth management function, operators
are increasingly looking for solutions that
integrate policy control with adjacent
functionality such as billing, charging and
subscriber data management. Elitecore's
platform-based approach is well-positioned to
capitalize on this trend and help operator use
policy management capabilities to deliver
differentiated services and innovative pricing
models.”
Analysts Recognition
READING
Offerings
Aircel
BSNL
Airtel
PT Telkom
Idea
MTS
VNPT
Vodafone
XL Axiata
Indosat M2
Globe
Orange
Du
Dialog
Services Portfolio
• Product Implementation
- Managed Services
- Turnkey Project Implementation
- Operations & Maintenance
• System Integration via our partners
• Education & Training
- Complete Product Training to End user(Staff)& SI
• Support
- 3 Levels of Support
• Effective Change Request Process
Value Proposition
• Offering Billing & Revenue Management, Charging,
Policy Management & AAA solution
- Reduced TCO
- Faster Integration, Implementation &
Launch of new service
• End to End Support from Single Team to address
Consulting, Development & Implementation
• Ability to offer Modular & End to End solution
[Pre-Integrated Product Stack] at competitive pricing
• Crestel Convergent Billing
• Crestel Prepaid Billing,
• Crestel RnC (OCS)
• Crestel CGF (Charging GW)
• Crestel Mediation
• Crestel Partner Management
• Crestel Interconnect Billing
• Crestel Voucher Management
• Crestel IP Log Management System
• Crestel Work Order Management
Telecommunications
Elitecore Technologies is a Carlyle
Group investee global IT product
company providing Integrated Policy,
Charging and Revenue Management
solutions with flexibility of modular as
well as pre-integrated offerings. Elitecore solutions are
compatible to large vendor ecosystem leading to CSP’s
requirement of faster time to market and better TCO.
Being a traditional IP solutions player, Elitecore products
are highly responsive to next-generation services,
fulfilling operator monetization needs across all access
networks.
Telecom Experience
• Over 14 Years of Product Experience in Telecom
OSS/BSS
• 150+ installations worldwide across T1-T3
• Core Billing, Charging & Session Control domain for
Emerging IP based Access Technologies
Telecom Business Segments
• Wireless Broadband / Packet Core – 3G, 4G/LTE,
WIMAX
• Service Provider WIFI , WIFI –OFFLOAD (3G, 4G)
• Convergent OSS BSS
• Fixed Line / Wire-line Broadband
• Pay TV
• Cloud Billing
• Enterprise Billing
• MVNO
• M2M
• NGN Transformation
• ISP Billing & Bandwidth Management
Product Portfolio
• EliteAAA - Dual Stack AAA server
• EliteDSC – Diameter Signaling Controller (DEA, DRA,
DTA/DPA)
• NetVertex - PCRF
Core Network & Session Control
Billing & Revenue Management
Telecommunications
Lankabell
Zain
T Magyar Telecom
Econet
Mobitel
Partial Client List
24online Service Management
Platform is a comprehensive solution
having multiple offerings for varied
kind of networks like wired, wireless, Wi-Fi, WiMax,
FTTH, DSL/ADSL, etc. 24online comes with Rating &
Charging Engine for Data & VoIP with Pre-paid & Post
Paid Billing, AAA Server, Access Gateway, 24online
AAA & Captive Portal offering smooth internet service
provisioning to various segments like Internet Service
Providers, Hotels, Chain of Hotels, Hotspots, Airports,
Healthcare Organizations, Educational Institutes,
Government bodies and various enterprises. 24online
has dedicated product line each for ISPs and Hospitality
segment with advanced and segment relevant features
for time and usage based internet offerings.
24online Comprehensive Solution for ISPs
24online SMS series specially designed for Small &
Medium ISPs fulfilling the need for access control,
service delivery, bandwidth QoS and internet billing
requirements with its intelligent AAA. 24online’s
advanced billing system offers for prepaid & postpaid,
Data & VoIP, franchisee and subscriber management to
new as well as existing service providers.
24online Hospitality InternetAccess Controller
24online Hospitality Internet Access (HIA) series offers
advance access controllers with fully furnished guest
management features and internet billing functions for
hoteliers and hotspot providers. 24online HIA is pre-
integrated with famous (PMS) property management
systems with all the industry standard features like
voucher management, zero configuration, etc. HIA is
highly flexible and plug-n-play solution that offers high
speed Internet experience to hotel guests and visitors.
24online has 2400+ installations spread across 45+
countries around the world, such as USA, Australia,
India, Saudi Arabia, UAE, Australia, Philippines, Spain,
Italy, New Zealand, Indonesia, Malaysia, Singapore,
Germany, Nigeria, Tanzania, Uganda, Kenya, Ghana,
catering to more than 2 million subscribers.
Access Gateway
Access Gateway
Partial Client List
ISPs
� Spidigo
� Alliance Broadband
� YOU Telecom
� Life Telecom
� MTNL
� Hathway
Hotspots
� Sheffield International Venues Limited
� Ras - Al - Khaimah International Airport
� Eaton Smart - Delhi International Airport
� Reliance Media Works
Municipalities & Government Bodies
� Municipality of Milan
� Redondela Municipality
� Nigerian State Government Branch
Hotels
� Royal Orchid
� Hilton Hotels & Resorts
� Radisson
� The Oberoi Group
� Sarovar
� Ramee Group of Hotels
PMS Integration
� IDS
� Micros
� Shawman
Roaming Partners
� iPass
� Boingo
24online Product Line
� Comprehensive Solution for ISPs (SMS)
- Billing (Data & VoIP) & Bandwidth Control
- Access Gateway
- AAA With WiMAX
- Captive Portal Capabilities
� Hospitality Internet Access Controller (HIA)
- Pre-Paid & Post-Paid Billing
- Pre Integrated Hotel PMS
- Voucher Management
- Centralized Management
is to enhance Elitecore’s ability to deliver value and high-
performance capabilities to clients, enabling us to
achieve competitive advantage and high growth. Its
alliances with global leaders add to existing skills and
support delivery of our solutions. Strong alliances and
partnerships shall continue to play an important role in
strengthening the company's ability to meet market
requirements.
In the world of IT, alliances and relationships are critical
to keep pace with industry trends and new launches and
instill good business practices in the business.
Elitecore's alliances with leading players helps in easy
integration of its solutions with a wide range of software
solutions and hardware.
These solutions optimize performance and maximize
productivity and support. The aim of these partnerships
Alliance Partner
Business Alliance
Platform Partners
Technological Alliances
Telecom & Network Security domain , comprising of
PMP certified Project Managers, Database experts, java
developers, program managers , Delivery, Engineering,
R&D, quality assurance analysts, Presales & Solutions,
Sales, Support & Marketing personnel. This
combination of Managerial, Technical and Creative
talent provides us with a holistic set of skills that help us
create highly evolved, customer-centric products with a
deep understanding of client requirements, resulting in
speed of delivery and service on the field
In a relatively short span of time, Elitecore has become a
leading force in the industry, establishing benchmarks of
quality and innovation and challenging vendors, larger
and smaller. The single most important reason for this
can be attributed to a dedicated team and an inclusive
environment that elicits the best out of an individual.
Elitecore employees are an integral part of its efforts to
plan and implement its vision, and adapts to a dynamic
culture for achieving business goals. Elitecore Team
comprises of the best talent having a rich experience in
Our Team
www.elitecore.com
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Corporate Office
904, Silicon Tower,
Behind Pariseema Building,
Off C.G.Road,
Ahmedabad 380 006, India.
T :+91-79-66065606
F:+91-79-26407640
Bangalore
A' Block, 2nd Floor, 'Malik Embassy'
No.9, Union Street,
Off Infantry Road,
Bangalore - 560001, INDIA.
T :+91-80-40869000
F:+91-80-40869001
Dubai
Office 349, 4th East (4E),
B-Wing Building,
Dubai Airport Free Zone,
P.O. Box 293667 Dubai, U.A.E.
T :+971 4 2522 161/171/121/131
C :+971 50 551 27 89
Mauritius
Suite 618,
St James Court,
St Denis Street,
Port Louis
Mauritius
T : +230 9481739
Delhi
604-605, Mahatta Tower,
B1 Community Centre,
Janak Puri,
New Delhi - 110058, INDIA
T :+91-11-47540400
F:+91-11-41589760
Mumbai
S1 The Link, 2nd Floor,
New Link Road,
Nr. Audi Showroom, Andheri (w),
Mumbai 400058, INDIA.
T :+91-22-61435100
F:+91-22-61435151