Delivering Business ValueDelivering Business Value

WebDirectorWebDirector

PersonalPersonalProductivityProductivity

Disconnected BusinessDisconnected Business Processes Processes

Disconnected InformationDisconnected Information

Disconnected PeopleDisconnected People

FormsForms

LOBLOBAppsApps

SuppliersSuppliers

CustomerCustomerDataData

LegalLegalDataData

E-mailsE-mails

TrainingTraining

ContractorsContractors

PartnersPartners

CustomersCustomers

Connected Connected InformationInformation

ResearchResearchDataData

Connected Connected Business Business

ProcessesProcesses

GroupGroupProductivityProductivity

InformationInformationWorkersWorkers

Connected Connected PeoplePeople

Customer NeedsCustomer Needs

Better visibility into business informationBetter visibility into business information

Teams, partners and customer on the same pageTeams, partners and customer on the same page

Anticipate, manage and respond to changeAnticipate, manage and respond to change

Empower individual to work faster and smarterEmpower individual to work faster and smarter

Customer NeedsCustomer Needs

Do More with Less!!!Do More with Less!!!

Reduce Spending by 10%Reduce Spending by 10%

Identify problems before rather than after the factIdentify problems before rather than after the fact

Improve real time reports and analysis on various projectsImprove real time reports and analysis on various projects

Collaboration Principles Collaboration Principles

ConvergenceConvergence

User/Task User/Task CentricityCentricity

IT Governance

ParticipationParticipation

Familiar, user-centric productivity tools enabling organizations to take advantage of existing investments

In order to eliminate inefficiencies, increase responsiveness and promotes innovation

WebDirector Collaboration Platform Can Help WebDirector Collaboration Platform Can Help You Respond To Existing And New Business You Respond To Existing And New Business

DemandsDemands

Enrich partner and Enrich partner and customer customer

relationships with relationships with more productive more productive access channelsaccess channels

Share vision Share vision and drive and drive alignment alignment

across across organizationorganization

Bring people and Bring people and information assets information assets together for rapid together for rapid

responseresponse

What is What is WebDirector WebDirector ??A systematic approach to achieving A systematic approach to achieving

organizational goals through a continual organizational goals through a continual nucleus of projects, which include:nucleus of projects, which include: Strategic initiatives Strategic initiatives Operational improvements Operational improvements Business activities Business activities Development projectsDevelopment projects

A set of aligned and integrated A set of aligned and integrated applications which provides a cost applications which provides a cost effective centralized location for effective centralized location for enterprise wide project and resource enterprise wide project and resource managementmanagement

Benefits of the Benefits of the WebDirectorWebDirector SolutionSolution

Participation Across the Participation Across the Organization…Organization…

Insight and ReportingExec Stakeholders

Project ManagersIntuitive project management

Team MembersA clear understanding of

ownership

Resource ManagersWhat resources are

available

ITOpen, secure systems

Executive StakeholdersHow can I see & prioritize initiatives across my org?

What’s the status of our top 3 initiatives?

What am I supposed to be delivering this week?

How can I collaborate with people on my team?

What am I supposed to be delivering this week?

How can I collaborate with people on my team?

Team MembersResource ManagersWho’s available to staff our new projects?

Who's working on what and do they have the skills?

Resource ManagersWho’s available to staff our new projects?

Who's working on what and do they have the skills?

IT ManagersCan we link project data with our front & back office?

What’s the best way to deploy and monitor?

IT ManagersCan we link project data with our front & back office?

What’s the best way to deploy and monitor?

Project ManagersWhen will we really finish and what will it cost?

Can we re-use best practices across projects?

Project ManagersWhen will we really finish and what will it cost?

Can we re-use best practices across projects?

What is my organization’s capacity for work?What is my organization’s capacity for work? What project and skill bottlenecks do I have in What project and skill bottlenecks do I have in

my organization?my organization? What is my portfolio of projects, and how do they What is my portfolio of projects, and how do they

meet our business imperatives?meet our business imperatives? What impact would the addition of this new What impact would the addition of this new

project have on our portfolio of projects?project have on our portfolio of projects? What is the capital and expense cash flow for my What is the capital and expense cash flow for my

projects?projects? What are the best- and worst-performing What are the best- and worst-performing

projects?projects? And more...And more...

WebDirector Improves Project VisibilityWebDirector Improves Project Visibility

WebDirector Ensures Capability to WebDirector Ensures Capability to PerformPerform Centralizes informationCentralizes information

Collects organizational knowledgeCollects organizational knowledge Maximizes resource utilization Maximizes resource utilization Streamlines resource and document Streamlines resource and document

managementmanagement Reduces time and cost across the Reduces time and cost across the

organizationorganization

Improves communication across the Improves communication across the organizationorganization Establishes best practices Establishes best practices Encourages collaborationEncourages collaboration

WebDirector Increases Return on WebDirector Increases Return on InvestmentInvestment

Supports decision-makingSupports decision-making Aligns project and organizational objectivesAligns project and organizational objectives Clarifies business processes Clarifies business processes Provides project portfolio management and analysisProvides project portfolio management and analysis

Improves project management maturity across the Improves project management maturity across the organizationorganization Establishes repeatable processesEstablishes repeatable processes Encourages information sharing among team membersEncourages information sharing among team members Establishes metrics to measure performance against Establishes metrics to measure performance against

planplan

VisibilityVisibility into key into key initiatives and initiatives and resource utilization resource utilization across entire orgacross entire org

InsightInsight into how into how initiatives and initiatives and resources align with resources align with business objectives business objectives and performanceand performance

ControlControl of projects of projects and resources to and resources to make smart decisions make smart decisions as business as business conditions changeconditions change

The The WebDirectorWebDirector Solution Solution

How How WebDirectorWebDirector Delivers Delivers CollaborationCollaboration

Complete CollaborationComplete CollaborationSolutionSolution

Integration By DesignIntegration By Design

Rich Out-the-BoxRich Out-the-BoxScenariosScenarios Extensible PlatformExtensible Platform

Benefits of A Collaboration Benefits of A Collaboration EnvironmentEnvironment

Reduces Project Cycle Times By 34%Reduces Project Cycle Times By 34% Greater Visibility Into Document CreationGreater Visibility Into Document Creation

Processes Reduces Project Cycles By 34%Processes Reduces Project Cycles By 34%

Reduces Number Of Meetings By 35%Reduces Number Of Meetings By 35% Enhanced Visibility Into Project Status Reduces Face-to-Enhanced Visibility Into Project Status Reduces Face-to-

face Meetings By 35%face Meetings By 35%

Lower Travel Expenses By 32%Lower Travel Expenses By 32% Improved Information Access And Collaboration Tools Improved Information Access And Collaboration Tools

Reduce Travel Expenses By 32%Reduce Travel Expenses By 32%

Increases Productivity By About 5%Increases Productivity By About 5% Reduced Reworks, Improved Information Access, Better Reduced Reworks, Improved Information Access, Better

Knowledge Capture Increases Productivity By About 5%Knowledge Capture Increases Productivity By About 5%

Key BenefitsKey BenefitsFor Information WorkersFor Information Workers

Complete Portfolio of Collaboration toolsComplete Portfolio of Collaboration tools End-to-End Collaboration Services Essential to End-to-End Collaboration Services Essential to

Information Worker ActivitiesInformation Worker Activities Such as E-mail, Calendaring, Personal Sites, IMSuch as E-mail, Calendaring, Personal Sites, IM

Integrated Collaboration ServicesIntegrated Collaboration Services Collaboration Services Leveraged in Everyday toolsCollaboration Services Leveraged in Everyday tools

Consistent Experience ThroughoutConsistent Experience Throughout

Immediately Productive EnvironmentImmediately Productive Environment Connecting People and Information within and Beyond Connecting People and Information within and Beyond

the Organizationthe Organization Protect Sensitive Information, Communication and Protect Sensitive Information, Communication and

Intellectual PropertyIntellectual Property ExtensibleExtensible

Integrate Collaboration and Business Data and Integrate Collaboration and Business Data and ProcessesProcesses

Utilize Information to Support Utilize Information to Support Business ProcessesBusiness Processes

Visualize ProcessesVisualize Processes

Manage People and TasksManage People and Tasks

Process AutomationProcess Automation

Evolution Evolution of Process of Process AutomationAutomation

ProcessIslandsProcessIslands

ConnectedProcessesConnectedProcesses

ManualManual

SmartProcesse

s

SmartProcesse

s

DeliveringDelivering Great UtilizationGreat Utilization

Streamlined and automated processesStreamlined and automated processes

Connecting islands of dataConnecting islands of data

Improved efficienciesImproved efficiencies

IntegrateIntegrate Business InformationBusiness InformationAccess informationAccess information

Find and re-use critical documentsFind and re-use critical documents

Locate and connect to experts

Locate and connect to experts

DeliveringDelivering Great InformationGreat Information

Take smarter Take smarter actionaction

Get better visibility Get better visibility into informationinto information

Simplify workflow Simplify workflow

TransformTransform Information Into Information Into ImpactImpact

Control large volumes of information

Control large volumes of information

Organize your thoughtsOrganize your thoughts

Access to key information

Access to key information

Delivering Great TransformationDelivering Great Transformation

Utilize familiar toolsUtilize familiar tools

Connect to co-workers Connect to co-workers and help manage the and help manage the information they send information they send youyou

Access key informationAccess key information

Strategy to Achieve Budget GoalsStrategy to Achieve Budget Goals

Change the paradigmChange the paradigm

Everything we do is a Everything we do is a Process or a ProjectProcess or a Project

Project Management Capability Maturity Project Management Capability Maturity

Model AssessmentModel Assessment

There is a There is a strong, statistically valid and positive relationship between improved project management maturity and the reliability of schedule

and cost performance for the organizations involved in the for the organizations involved in the assessment. assessment.

Marry this knowledge with an effective Marry this knowledge with an effective reporting/scheduling tool………reporting/scheduling tool………

ModelModel

5 Levels ranging from Level 1 (Ad-hoc) 5 Levels ranging from Level 1 (Ad-hoc) to Level 5 (Sustained)to Level 5 (Sustained)

Companies that moved up one full Companies that moved up one full level demonstrated returns on level demonstrated returns on investment ranging from investment ranging from 15 to 41%.15 to 41%.

Project Management Maturity Model Improvement Levels

Ad Hoc (Initial)Ad Hoc (Initial)

• Milestones and issues defined differently for each project

• Weak scope definition

• Status reports with no baseline

11

55

Optimized (Sustained)Optimized (Sustained)

• Strategic alignment of all key projects with company objectives

• Formal PM lifecycle, career path, certification & best practices

• Measurable value from enterprise portfolio management (customers, suppliers & partnerships)

Organized Organized (Defined)(Defined)

• Plans created down to activity level with baselines and tracking

• Roll-up reporting• Resource management

at the project level• Cross project

dependencies managed• Change management

implemented• Get gateway processes

defined and used

33

Planned Planned (Repeatable)(Repeatable)

• Gateway process• Milestone

management• Basic document

visibility and control• Structured reporting• Issue management

22

Integrated (Managed)Integrated (Managed)

• Managing multiple projects across one or more business units

• Projects driven by business objectives; begin integrating PM tools and business/IT requirements

• Improve risk response & managing a “portfolio” of projects

44RiskRisk

PM

Mat

uri

tyP

M M

atu

rity

Project ComplexityProject Complexity

PM CapabilityPM Capability

WebDirector WebDirector ExpectationExpectation

WebDirector and the Role of the PMO

Resolve Critical Issues UsingResolve Critical Issues UsingWebDirectorWebDirector

Start small, provide immediate interim Start small, provide immediate interim solution for project-based solution for project-based collaboration and build up our collaboration and build up our collaboration infrastructure as the collaboration infrastructure as the business needs grow and get more business needs grow and get more complexcomplex

Collaboration StrategyCollaboration Strategy

ExecutivesExecutivesProject portfolio management, Project portfolio management,

reportingreporting

IT ManagersIT ManagersOpen, secure Open, secure

systemssystemsProject ManagersProject ManagersIntuitive project managementIntuitive project management

Resource ManagersResource ManagersSkills-based resource Skills-based resource

managementmanagement

Team MembersTeam MembersUse familiar tools to collaborate, Use familiar tools to collaborate,

report statusreport status

Participation Across the Participation Across the OrganizationOrganization

How to prioritize initiatives?How to prioritize initiatives?What’s the status of top 3 initiatives?What’s the status of top 3 initiatives?

What am I supposed to What am I supposed to deliver this week?deliver this week?

Who am I supposed to Who am I supposed to work with? work with?

Can we integrate project Can we integrate project data with business apps?data with business apps?

Who’s available to staff new Who’s available to staff new projects?projects?

Do we have the right people working Do we have the right people working on the right projects?on the right projects?

When will we really finish and how much will it cost?When will we really finish and how much will it cost?Can we reuse best practices across projects?Can we reuse best practices across projects?

Delivering Business ValueDelivering Business Value

WebDirectorWebDirector