Hello there! I am an Ideapreneur. I believe that sustainable business outcomes are driven by relationships nurtured through values like trust, transparency and fl exibility. I respect the contract, but believe in going beyond through collaboration, applied innovation and new generation partnership models that put your interest above everything else. Right now 115,000 Ideapreneurs are in a Relationship Beyond the Contract™ with 500 customers in 32 countries. How can I help you?

For more details, reach out to us at jdasupplychain@hcl.com

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www.hcltech.com

With HCL’s Supply Chain Excellence practice

Deliver transformation across the supply chain landscape

ABOUT HCL32 countries | USD 7.3Bn enterprise | 115,000 employees

A pioneer in modern computing, HCL has many fi rsts to its credit. HCL utilizes its proven global service delivery model to provide economies of scale and cost reduction, enhanced business continuity through outsourcing locations across the world, and leverages its strong resource skill base and resource stability.

HCL’s technology solutions cover the entire gamut of services that include Engineering and R&D, Application development, infrastructure management, BPO and technology distribution. HCL services global industries including fi nance, manufacturing, life sciences and healthcare, public services, and consumer services.

HCL’s core values of Employees First; Trust, Transparency, and Flexibility; and Value Centricity are the pillars of HCL’s Ideapreneurship culture. This grass-root, business-driven, customer-focused culture aims to enthuse, empower, and encourage employees across the organization to come up with innovative solutions to operational and customer business challenges. This collaboration culture has given rise to a number of key enablers and tools to bring about a business impact -- The Value Portal, MAD JAM, and LeadGen. Till date over 53,000 ideas have been generated with 16,500+ implemented generating an impact of over USD $1.6Bn for our clients.

*Cumulative of 6 seasons** Result announced

IDEAPRENEURS26500

INVOLVED IN IDEA GENERATION

IDEAS16500

IMPLEMENTED

$1.6bn

VALUE DELIVERED

IDEAS53000

GENERATED TILL JUNE, 2016

2011 AWARD WINNER

E V E R Y M A K E S A D I F F E R E N C E

E V E R Y a d d s va l u e

e v e r y i n n o v a t e s

Intellectual Property Monetization (IPM) is a unique platform where employees are encouraged to document innovative ideas which they believe to be patentable.

Xing Li

IDEAS*2800

ENTRIES RECEIVED

MAD IDEAS*7

IDEAPRENEURS*6000

ENGAGED ACROSSHCL

DEVELOPED INTO FULLY LOADED VALUE

PROPOSITIONS FORHCL CUSTOMERS

Global Furniture RetailerA global furniture retailer rejuvenates its supply chain by implementing and upgrading to the JDA Supply Chain product suite. The customer improved forecast accuracy, streamlined demand planning and replenishment processes, and improved supply chain visibility and collaboration.

Multi-national Consumer Goods Company One of the leading global CPG companies now enjoys greater demand and supply chain effi ciencies and improved customer service levels. Subsequently, it also achieved 15-20% reduction in tickets and resolution time over a period of two years.

Leading American Food CompanyJDA architecture optimization exercise results in the following benefi ts for the American food company: Improved application performance, improved batch fl ow performance, improved usability (exception management), and reduced support efforts

Leading Logistics Services ProviderHCL helps a global logistics player consolidate its disparate Warehouse Management systems spread across US and EMEA with global implementation of JDA WMS, in the process decreasing turnaround time for on-boarding new customers. Subsequently, a USD 500K reduction in IT spends is delivered through continuous improvements in warehouse processes.

Global Market Leader in the Logistics IndustryThe client succeeds in attracting greater business from its satisfi ed customers post the modernization of its existing Warehouse Management platform to JDA WMS with the help of HCL’s radical automations and implementation and support frameworks. HCL facilitated freeing up of capital being spent in application maintenance through 50% reduction in both number of issues being reported and resolution times.

Leading American fast food restaurant chainA leading American fast food restaurant chain transformed and enhanced its upstream Supply Chain through implementing JDA suite of Supply chain planning products

Major American Specialty chemicals and performance materials companyA major American Specialty chemicals and performance materials company has trusted HCL to support and enhance their existing JDA Supply Chain Planning solutions.

Client Success Stories

PARTNER SPEAK

“HCL brings proven onsite/ offshore models and in-depth knowledge on

JDA products that can help our clients maximize their investment in JDA

solutions. We look forward to driving many more successes with HCL in the

months and years to come.”

- Mark Nation, Group Vice President, JDA Global Alliances

EZU

Upgrade

WE GO WHEREVER OUR RELATIONSHIPS TAKE US

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TOKYOJAPAN

TALLINNESTONIA

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Multi-tenant : SupportsMulti-service & clients

Scalable Multi-lingual Capability Standardized Delivery: Local Company with Global HCL standards

Follow the sun capability Culturally Diverse Proximity Advantage De Risks Security, Data Sensitivity and Regulatory

Issues

ABOUT SUPPLY CHAIN EXCELLENCE (SCE) PRACTICEThe Supply Chain Excellence Practice at HCL is committed to exceed expectations in delivering services around the best-of-breed supply chain solutions available. It strives to help customers derive maximum business benefi ts from their valuable investments made in defi ning organizational supply chain backbones with the help of JDA suites.

The practice, built on the tenets of value centricity and domain excellence, works closely with JDA and in taking its solutions-based expertise to the market. HCL’s SCE Practice offers the much-needed fl exibility, productivity, and cost and resource effi ciency to companies for managing their growing global businesses. The practice is focused on bringing the benefi ts of its experience and expertise, across a wide range of services, to the customers, along with the advantages of faster implementation time and reduced total cost of ownership.

• Trusted JDA global partner since 2005 - Professional services and product engineering

• Breadth and depth of JDA - Supply chain and retail solutions

• Flexible, responsive, and scalable solutions• Faster project realization through rapid

Supply Chain Strategist

Demand &Demand 360

Fulfillment/OrderPromisor

Space & Floor Planning

Allocation Planning

Merchandise &Assortment Planning

Red Prairie WMS

Flowcasting

Transportation

Inventory Management

Supply Chain Strategy

Supply Chain Planning

Enterprise Supply Planning/ Master

Planning

RetailPlanning

Supply Chain Execution

Price & Promotion

JDA

Solu

tions

S&OP

implementation and EZUpgrade™ frameworks• Global experience in implementing, upgrading,

and maintaining JDA solutions• Team of cross-skilled professionals with

strong JDA solutions, and proven expertise and domain knowledge

Key highlights of HCL’s SCE practice:

Solutions Upgrade

The upgrade/ migration process starts with understanding the business processes of the customer and then aligning them to the features of the application. The processes are classifi ed as (a) Standard processes handled through the standard functionality of the application, including the extensions; and (b) Non-standard processes, where some development is required to deliver the functionality.

The objective is to keep customizations to the minimum. The migration framework includes latest checks and analytics to ensure that the business processes are confi gured in the right manner. HCL has an experienced team to develop accelerators and frameworks that shorten the entire lifecycle of the implementation/ upgrade.

HCL’s SCE Practice has developed a framework - EZUpgrade™ - for upgrade projects.

The EZUpgrade™ framework incorporates the following capabilities:

• Besides being a technical upgrade, it increases the benefi ts for the customer by focusing on the business assessment, evaluation, business process redesigning, migration, program management, etc.

• It leverages the Upgrade Methodology, ensuring faster go-live and quicker return on investment on JDA upgrade projects

• It leverages the SCE Practice repository of tools that facilitates seamless upgrade and minimizes business disruption

The EZUpgrade™ framework offers the following benefi ts:

• Reduces the upgrade cost and overall time as compared to a standard approach• Provides accurate time and cost estimates at an early stage of the upgrade• Enables accurate estimation of the required effort due to better visibility of the upgrade process• Expedites the scoping and effort estimation• Enables smooth execution of the upgrade project by leveraging the knowledge base, checklists, and

best practices. • Utilizes user-friendly, easy-to-use templates and accelerator to reduce manual activities, thereby

reducing the overall effort and time• Accelerates Quick Feature list comparison between multiple versions of the application which help to

evaluate the application feature and function to be implemented

Application Support & Maintenance Framework

• 24x7 service desk

• 24x7 system monitoring and alerts

• Technical Systems Management and performance optimization

• Level 2 and 3 application support for all JDA Associates solutions

• ITIL v3/ ISO20000 process model

• Online real-time service reporting dashboard

• Proven ASSeT™ Transition Methodology for low risk service

• Mature onsite/ offshore model

• Highly experienced and JDA literate Service Delivery Managers

Service Features

Application Support and Maintenance (ASM)

JDA solutions represent a signifi cant asset to

your business. Having invested time, resources

and money into developing solutions that provide

a backbone to your business, you need to

ensure that the JDA solutions are supported and

managed to deliver and improve your business

processes.

HCL’s Application Support and Maintenance

(ASM) service has been designed to meet both

your service delivery and budgetary challenges.

HCL SCE Practice provides the option of

Dedicated Resource Delivery or Shared Service

Delivery, enabling the ultimate in fl exibility and

cost advantages over and above the pure labor

arbitrage benefi ts.

INTEGRATED RETAIL PLANNNING (IRP)

Product assortment tailored to both the consumer’s demand and the retailer’s strategyOptimized price and markdowns for Sales and margin growthBetter asset utilization

Significant saving in effort & time for integration efforts.High Visibility to the Individual Store SKU level increases the scale of operationImproved stock-turns and freshness in storeImproved Customer experience

Tactical Benefits

Operational Benefits

Strategic Benefits

Improved Integrated Planning

Rebuts integrated solution with flexibility to bolt-on best-of-breed applications

Sales Data

Product Attributes

LocationAttributes

Strategic Inputs

PerformanceData

Space & Category Planning

Space-AwareReplenishment Plan

Assortment Planning

Space & CategoryPlanning

Replenishment Planning

Demand Planning

Enterprise Planning

OUR SOLUTIONS Integrated Retail Planning (IRP)

While integrated supply chain planning has resulted in many bottom-line benefi ts, it has simultaneously increased the level of complexity and uncertainty by which companies operate today. Retail companies now face a host of new business challenges such as increased service level demand from customers, shorter product life cycles, and global competition with cost pressure. Their position in the market is being defi ned by their responsiveness to these challenges.

To address this increased level of variability, retailers must have the capability to synchronize their retail level planning (merchandize and assortment planning down to the shelf level) to that of their supply chain planning (demand and supply planning). This complex process, which involves sensing demand signals down to the retail planning levels, requires an integrated framework that acts as a bridge between the two most important planning pillars of any retail organization. The solution was conceptualized and then built on the JDA Platform.

TouchStone - The Supply Chain Dashboard

TouchStone is a supply chain dashboard that can pull relevant data for KPI calculations from multiple JDA enterprise systems, legacy, and other transactional systems through ETL activity. It covers major SCM KPIs and industry benchmark values. KPI benchmarking reports are generated for C-level executives. By proactively monitoring and benchmarking KPIs through this tool, enterprises can take corrective actions to improve process effi ciencies and thereby reduce cost.

KPI benchmarking tool offers drill down capability, from high level KPIs to low level KPIs, to help perform root cause analysis and identify areas for process improvements.

Implementation

Application implementation for our customers is one of the key highlights of our SCE practice. The implementation begins with a business process analysis and reengineering, followed by the application design which is aligned to the business processes. The implementation aims to maximize usage of the standard features of the application, thereby restricting customization. As a result of the extensive implementation done on JDA products, we have mastered the Rapid Implementation Framework that usually reduces the project life cycle by 15-25%.

Self Configurator

Test Automation

Standardized Templates

HCL’s BlendedOnsite - offshore model

Testing being a critical phase of the implementation projects, we have also built a testing framework - Test Factory in a Box™. The framework is designed for the JDA supply chain planning solutions and helps automate end-to-end testing, thereby making the process more effective.

Case for Action/Strategic purposeProject TeamCommunicationPlanProject Plan

Understand current business context, organization and ITUnderstand long term goals and strategy Understand process and applications landscape

Current State AnalysisBenchmarking (Best Practices & KPIs)Identify problem areas & improvement opportunitiesProcess Gap and Root Cause Analysis

Craft solutions (quick wins, mid-term, long-term) Develop To-be processDevelop business caseProject definitionsDevelop Implementation alternatives / strategy

Implement To-Be ProcessesInitiate ongoing measurementReview performance against targetImprove continuously

Supply Chain Operations Reference Model (SCOR)

LeveragingSCORTM

framework

Supported by Robust tools

Industry specific process maps

KPIsMetricsBenchmark Numbers

Best PracticesFunctionalities of best of breedSCM Solutions

Mapping of business component -> KPI -> Metrics -> Process -> Applications -> Data

Deliverables

1. Voice of Stakeholders

2. Current State: Process Maps

3. Current State: Application Landscape

4. Supply Chain Maturity Index

5. Process Performance Report

6. Root Cause Analysis Report

7. Improvement opportunities and potential benefits

8. Solution Details including business case

9. Projects prioritization10.To-Be Process maps11.Transformation

Roadmap

12.Governance Model13.Training & Transition

Plan14.Performance

measurement

EnergizeMobilize for Action

eXploreAssess Current Process

AnalyzeDiagnose & Analysis

CraftEnvision the Future

TransformImplement & Monitor

Benchmarks

Consulting

HCL transformation approach encompasses creation of a charter of interventions addressing critical process re-engineering, people competency building, and technology enablement. It weaves supply chain requirements around a common theme and binds multiple, smaller self-payback supply chain projects.

To execute the Process Discovery and Re-engineering projects, HCL follows a comprehensive methodology called EXACT. EXACT has four phases namely - EXplore, Analyze, Craft, and Transform. Program Management and Organizational Change Management are integral parts of this methodology.

EXACT leverages the Enterprise Discovery Framework to model, analyze, and visualize the multiple layers of the enterprise and obtain a comprehensive IT and enterprise-wide view of assets, process fl ows, architectures, and data models for re-engineering current business processes.

Business Process KPI Monitoring

HCL understands the criticality of business processes and that it involves cross-functional teams associated with multiple IT systems, integration components, and data sources. For the smooth functioning of these systems/ services, a great deal of coordination is required between various IT support teams and business stakeholders on a day-to-day basis.

Business Process Monitoring Dashboard

HCL has built a dashboard which enables increased visibility into daily operations on the following:

• Functional Visibility – Provides a functional view of batch fl ow components and its execution status• Quantity Checks – Volume threshold checks, for e.g. high/ low order generation, missing stock

information from certain DCs/ Plant, etc.• Quality Checks – These include visibility into data such as planned orders vs. executed orders, in

transit data availability, shipment creation, etc.• Shouts/ Alerts – Enables time and quantity threshold breach alerts and provides early visibility on

delayed batches, incorrect volumes, etc.• History/ Reporting – Includes historical volumes and comparative reporting with current volumes,

historical view of data quantity, and quality checks

Explore-Analyze-Craft-TransformProvides a set of Checklists & templatesHelps in analysis, identification of root causes & suggests possible solutions

Functional & Technical assessment targeting the business issuesChecklists, forms & templates based framework

Serv

ices

O

ur S

olut

ions

Pre-configured solution components & Accelerators

TFiB – Library of test cases for vanilla implementationSelf Configurator –Automated scripts for quickly set the base parameters

Dedicated & Shared Services modelsPowered by tools Business aligned operational SLAsMonitoring of supply chain KPIsDifferentiators: Supply Chain E³ , ASSeT, Value Portal

Reduced upgrade cost & timelinesAccurate estimatesSmooth execution thru knowledge base, checklists & best practices

FASTER | BETTER | LEANER

Integration, Development & Testing

Assess Pro ExACT Framework Rapid Implementation Framework

Support Models EZUpgrade Framework

Operational Governance and Organizational Change Management

Assessment

Consulting

Implementation

Support

Upgrades

Application Health Assessment

Companies must maintain the IT infrastructure for sustained stability and to optimally support their business. In this context, HCL carries out periodic assessments of the implementation to enable maximum utilization.

By leveraging industry best practices, functional expertise and extensive experience across the JDA suite of products, HCL enables customers to transform their highest-value business processes, improve their business performance, and maximize return on investment on the JDA suite. The following steps will help organizations optimize the JDA system:

OUR SERVICESHCL understands the criticality of business processes and that it involves cross-functional teams associated with multiple IT systems, integration components, and data sources. For the smooth functioning of these systems/ services, a great deal of coordination is required between various IT support teams and business stakeholders on a day-to-day basis.

• Functional/ technical assessment• Tailored training• New module implementation

• Bolt-on and enhancement• System performance• Re-implementation

SR Focus Area Sub Area Weightage ScoreA Demand Management 24.37 A1 Demand Strategy & Capabilities Strategic Direction - Consumer

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24.05 tnemeganaM ylppuS BB1 Supply Strategy & Capabilities Strategic Direction - 4.21 Plans agreed but have not

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B2 Responsive Supply Chain Automated Store Ordering 3.36 Fully implementeddetcudnoc gnieb stset toliP 63.3 tnemhsinelpeR suounitnoC detcudnoc gnieb stset toliP 63.3 seuqinhceT wolF tcudorP ton evah tub deerga snalP 63.3 noitazimitpO tropsnarT

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B3 Integrated Demand Synchronized Production 4.2 Nothing planned Driven Supply Integrated Suppliers 4.2 Pilot tests being conducted

B4 Operational Excellence Reliable Store Operations 4.21 Pilot tests being conducteddetnemelpmi yllaitraP 2.4 noitubirtsiD elbaileR

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18.61 srelbanE CC1 Standard Electronic Messages Electronic messages for supply 4.21 Partially implemented

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C2 Global Data Synchronization Global Data Synchronization 4.2 Pilot tests being conducted

4.8 srotargetnI DD1 Collaborative Planning Collaborative Planning 4.2 Partially implemented & Forecasting Collaborative Forecasting 4.2 Partially implemented

Supply Chain Planning & Management Scorecard