DELEGATE FOOD SERVICE

P R O D U C T I N F O R M A T I O N P A G E 1

DELEGATE FOOD SERVICE is our manage-ment system for large scale catering and fast casual dining. We designed this system based on our long-standing experience in the cate-ring industry and refined it in close coopera-tion with our customers to create a modern, user-friendly and ergonomic software. Our application is a standardized solution and therefore provides high quality and update security. Our standard software offers a mul-titenant architecture, a sophisticated user / role concept and a wide range of configurable features to fulfill your demands. Its user inter-faces are suitable for all common browsers and allow intuitive handling.

BASIC COMPONENTS

Thick Client (Windows based)Our Thick Client application is a great tool for power-users, enabling master data administration, purchase management, B2B and controlling. If you use our application extensively, work with multiple functions at the same time and need to switch between modules, Thick Client is just the right choice for you. It also offers the possibility to manage interfaces (such as POS or B2B).

Web Client (Browser based)Web Client is the perfect tool for centralized administration and operation processes in your organization. Use it to han-dle orders, delivery notes and invoices, create recipes and menus, process transfers, goods requests and inventories in a process-oriented way. Web Client is ideal for all operative processes in daily business. The web-based solution is host-ed and managed centrally and allows for simple implemen-tation with only minimum system infrastructure required at the individual business sites. Centralized hosting enables fast and easy updates even in large organizations, as no local installations are required at the individual sites.

SCOPE OF APPLICATION

Self-Operated Staff CanteensCatering for companies with one or multiple sites for man-aging all catering-related processes.

Fast Casual Dining / Quick ServiceCentralized management and modeling of operational pro-cesses for chains or Quick Service restaurants with one or multiple sites.

Catering BusinessCentralized management and modeling of operational pro-cesses for catering industry businesses with multiple sites.

School Meals / Meal ServicesCentralized production for multi-site delivery for schools, nursery schools and external companies.

Hospitals / Long Term CareHospitals and Long Term Care facilities with one or multiple sites for managing all catering-related processes.(If your requirements include menu ordering plus patient administration, distribution logistics and integration of the hospital information system, Delegate Patients Service is the right choice for you.)

DELEGATE FOOD SERVICE

P R O D U C T I N F O R M A T I O N P A G E 2

• Product and Sales Price Management• Providing data for POS systems• Ordering

Master Data Administration

With the following modules you can manage all master data used for purchasing, stock management, production and sales:

• Item Structure and Item Management • Vendor Setup• Cost Center and Store setup• Nutrient Information• Allergies and Additives Management

(globally or by Cost Center)

System Administration

Use the following administration and configuration options to perfectly match your requirements:

• User / Role Management• Managing Automated Processes • Managing Configurations and Settings• Updating

Controlling

There are multiple options for controlling and KPI analysis that allow you to manage and evaluate your processes:

• Purchase / Average Prices itemized by Cost Center• Analyses for all operations• Compare planned and actual costs• Budget Planning• System Reports• Customer Reports• Financial Periods Closing

Special Modules

In addition to the standard processes we offer some spe­cialized modules to fulfill the specific requirements of these fields of catering:

• Kiosk Module for Stadiums (Ordering and Distribution Logistics)

• Cash Book• Billing of Project Costs• Supplier Portal

SCOPE OF FUNCTIONS

Purchasing

We offer an array of modules for monitoring all purchasing processes. The individual functions interconnect perfectly and guarantee end­to­end information flow:

• Purchase Items (Vendor Items)• Purchasing• Receiving of Goods• Invoice Control• Bid Management (Tenders)• Refunds• Purchase Forecast • Suggested Orders• B2B

Stock Management

The functions in this module give you a perfect overview of all stocks and provide up-to-date information on incoming and outgoing goods:

• Issue Requests• Transfers• Stock on Hand• Inventories

Production

The following functions support planning, calculating and managing your production processes and labelling your products:

• Recipes• Menu Planning• Requirement Planning• Production Planning• Production Forecast• Central Production (incl. Cook &Chill)• Pre- and Post-Calculation• Menu Plan Print and Export• CO2 Footprint• Label Print for pre-packed food• Digital Signage Integration

Sales

This module supports product and sales price planning, transfer of these data into your POS systems as well as ed-iting and billing internal and external catering orders:

DELEGATE FOOD SERVICE

P R O D U C T I N F O R M A T I O N P A G E 3

ADDITIONAL PRODUCTS

Conference & Events

Our ordering tool for your compa-ny intranet publishes your product range for conferences, events and delivery service.

• Administration and activation of ordering for users

• Publishing of products• Creating and administration of

orders• Full integration with Delegate

Food Service order handling• Customer­specific adaptation of

user interfaces via CSS (Corpo-rate Identity)

Mobile Solution For Android, iOS and Windows 10*

For simplified handling of various operational processes, you can run them directly on location via a mobile device. The respective data are transmitted to a mobile device and can be edited offline (without database connection) on the de-vice. When recording of on-location data is finished, they will be syn-chronized with the application. This module can be used for processing orders, received goods, transfers and inventories.

* Depending on the system, some functions may not be available.

INTEGRATION INTO YOUR SYSTEM LANDSCAPE

Accounting

Integration of accounting systems such as SAP, DATEV and others for transferring credit and debit notes, stock and inventory information, cost of sales and master data.

POS Systems

Integration of different POS systems such as Ventopay, TCPOS, Matrix, and CashControl for managing items and importing POS revenues.

B2B Interface

Integration of suppliers for transferring item catalogs, orders, delivery notes, invoices and credit notes.

Menu Plan Print Systems

All menu plan relevant data are available via an automated export interface and can be used by third party systems to display menu plan information in apps, on the intranet, as printout or on info screens.

Catering Systems

Integration of catering applications such as BankettProfi in order to manage products and handle orders.