DEFOGGING THE CLOUD - OGUESTfr.oguest.com/wp-content/uploads/2019/10/Groupe-pharma...roadmap for...

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DEFOGGING THE CLOUD

Transcript of DEFOGGING THE CLOUD - OGUESTfr.oguest.com/wp-content/uploads/2019/10/Groupe-pharma...roadmap for...

DEFOGGING THE CLOUD

THE CLOUD – WAS ABOVE

© Matthias Vianden

THE CLOUD – WAS ABOVE

https://pxhere.com/en/photo/492096

THE CLOUD – IS THERE!

https://pxhere.com/en/photo/1418850

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DEFOGGING THE CLOUD

This Photo by Unknown Author is licensed under CC BY-NC-ND

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SaaS dominates – Have you tried to purchase on premise SW lately?

IaaS and PaaS are here to stay!

XaaS gets metered every second by the publisher

If you are short new user accounts can’t be added

XaaS has a huge governance and operational impact

WHAT CHANGED OVER THE LAST 2 YEARS

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SAAS AND SAM: WHAT’S THE (ONGOING) HASSLE?

Many organizations do not know which SaaS Solutions their employees use, where their corporate data sits and how much they pay for it

Most IaaS, PaaS platforms are not yet integrated with existing SAM solutions, many organizations blindly consume these services

The Cloud can be an unknown realm

The Cloud enables new business models and allows fast implementations. To keep up with the new pace, SAM has to adapt

Credit card purchases allow immediate access to SaaS solutions. They can create shadow IT and uncontrolled “Cloud-Sprawl” – so stop them!

SaaS is agile and immediately available to the end user

More than half of our SW spend is in the Cloud

We process 2.3 license requests for cloud and SaaS solution weekly, every 3 weeks a new publisher is assessed

Purchase Frequency of SaaS licenses and ever-growing Cloud investments

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UNMANAGED CLOUD REALITY -

YOU PAY 6M BUT SHOULD PAY 2M

Frequent usageall good2m USD

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Is this You?

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INACTIVE USERSProtect your Budget

$€£

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1. Start optimizing (regardless of contract)!

2. Pareto principle (80/20 rule): Follow the money

3. Single point of entry

BEST PRACTICES

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Start Optimizing

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KNOW YOU SAAS SPEND & SET YOUR TARGETS

SaaS spend per Vendor Products per Vendor

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PARETO PRINCIPLE → FOLLOW THE MONEY

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20%

80%

20%

80% $

THE CLOUD AROUND YOU

$ €

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• Introducing Cloud Cleaning – Get your hands dirty and use the right tools

• Follow the money – we are addressing our major cloud spend areas

− 52% of our SW spend is now Cloud Spend, we play catch up together with

Aspera’s Cloud On-Boarding Service

− LC4SF is productive in 49 (of 52) Orgs covering 55K/95+% of users

− Implementing LC4O365, One-off Cloud Cleaning saved us Xm on-renewal day,

our focus now is to establish this as continuous process

• We revise our SAM Governance to include the Cloud

• We add SAM assessments to our standard SaaS on-boarding process

HOW I REACT – INTRODUCING CLOUD CLEANING

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NOVARTIS SAM APPLICATION STACKLIVE-DATA AND INTEGRATION IS THE NEW STANDARD

“SAM Backbone“

Contains all license and entitlements information

Custom license calculationrules to fit contractual requirements for compliance balances

Contains complete NVS HW data (clients, mobile, server), AWS on roadmap for 2019

Integration with LC4SF on roadmap for SF/Veeva

SmartTrack

Integrated with the Novartis Salesforce environment, 52Orgs, 60K users

Automated use-or-losefunctionality with user email notification

LC4SF

Integrated with the Novartis O365 Tenant

Automated use-or-losefunctionality and downgrade suggestions

LC4O365

Application to integrate with all common SaaS and Cloud Services

Enables monitoring of SaaS and Cloud spend. Centrally and live

If technology/APIs allow, optimization similar to LC4SF and O365 will be implemented

Connector development as a requirement in the SaaS Request Lifecycle

LC4C / SmartCollect for Cloud

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OUR IMPLEMENTED SOLUTION:ASPERA - LICENSECONTROL FOR SALESFORCE

What is it?LicenseControl for Salesforce provides us usage, license and storage transparency across all Salesforce Orgs

We now have current information to minimize our license buffers (from 10% down to 0,5%), automatically detect and off-board dormant user-accounts

Why did we do it? Save tons of money by freeing up unused licenses, right sizing of license buffers, moving licenses between Orgs

How to implement this? All you need is a technical account per Org, to pull out the data via an existing API and to write back to trigger the use-or-lose policy/off-boarding of dormant accounts

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ON-GOING IMPLEMENTATION:ASPERA - LICENSECONTROL FOR O365

What is it?License Control for O365 provides a centralized view of our O365 user accounts, subscriptions and app usage

We use it to decide on off-boarding of unused/dormant user accounts and to downgrade the plan allocated to an end user

Why are we doing it? Save money by off-boarding dormant accounts and allocating the cheapest plan to an end-user

Gain complete visibility for upcoming renewals and negotiations

How to implement this? Solution is designed to connect to Microsoft Office 365 tenants using the Microsoft Graph API. Creates a new WebApp in the Microsoft Azure Active Directory

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LICENSECONTROL FOR OFFICE 365

OPTIMIZATION OVERVIEW

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LICENSECONTROL FOR OFFICE 365

ANALYSE RESULTS: FAST AND INTUITIVE

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LICENSECONTROL FOR OFFICE 365

SERVICES OVERVIEW

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LICENSECONTROL FOR SALESFORCE

ORG OVERVIEW

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LICENSECONTROL FOR SALESFORCE

SUBSCRIPTION OVERVIEW

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LICENSECONTROL FOR SALESFORCE

USER OVERVIEW

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Single Point of Entry

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OVERVIEW (IAAS/PAAS)

Google Cloud PlatformMicrosoft Azure

Amazon Web Services

On Premise

Single Point ofManagement

Machine/ContainerImages

InstanceTypes

ResourceGroups

Instances &Databases

InstanceTags

CloudRegions

BillingData

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CLOUD INFRASTRUCTURE

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CLOUD SOFTWARE INVENTORY

THE CLOUD AROUND YOU

LicenseControl for Data Center

LicenseControl for Cloud

SmartCollectfor Clients, Datacenter & Cloud

SmartTrackSAM Intelligence

Aspera SAM Managed Services

Aspera Software Catalog

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THE CLOUD AROUND YOU

LicenseControl for Data Center

LicenseControl for Cloud

SmartCollectfor Clients, Datacenter & Cloud

SmartTrackSAM Intelligence

Aspera SAM Managed Services

Aspera Software Catalog

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SMART ARCHITECTURE

FlexeraHP

OthersCentral Licence Management

Tool

Cloud Connection

ServerInventory

License ManagerIT / Procurement

Cloud Expert / Usere.g. SFDC Expert/Org Owner

MicrosoftOffice365

Microsoft O365Microsoft O365

O365 Tenants

Salesforce

Microsoft O365Microsoft O365Salesforce Orgs

Additional SaaS(Roadmap)

Generic SaaS Apps

SAP Success Factors

Adobe Cloud

MobileIronOthers

MobileDevices

Microsoft SCCM

Client Inventory

Specific reportingGeneric reporting

IaaS / PaaS

AWSAWSAzure, AWS, Google, IBM,

Softlayer, …

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SMARTCOLLECT FOR CLOUD

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LICENSECONTROL FOR CLOUD

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1. Start optimizing (regardless of contract)!

2. Pareto principle (80/20 rule): Follow the money

3. Single point of entry

BEST PRACTICES

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Tomorrow

Define your SaaS targets with the biggest spend

Next Week

Tool up – Start your Cloud SAM Solution with Aspera

Next Month

Adapt your SAM governance to the Cloud. Be an efficient facilitator, not a

showstopper!

Next Year

Realise savings when you tackle upcoming SaaS renewals and celebrate

success

WHAT YOU SHOULD DO NEXT

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THANK YOU!

Aspera GmbH

Jochen HagenlocherCloud Cleaner - Head of SAM

Dr. Matthias ViandenDirector Development and Infrastructuremail: [email protected]