Deflect Praise, Take The Blame | Balaji Gopalan | ProductTank Toronto

DeflectPraise,

Take theBlame.

Balaji Gopalan@balajigopalan73

linkedin.com/in/[email protected]

Who is this guy?

Balaji Gopalan

@balajigopalan73 / 2016

Product:•A thing of value that is created•and delivered• to customers• in competition against alternatives


USD $60M950 kph+

12,000 km range30m length

Assembled in Toronto


http://findevr.com/videos/findevr-2014-nymi/


http://findevr.com/videos/findevr-2014-nymi/

ExecutiveOperation

s

Sales

AlliancesEngineering

Legal

Marketing

Support

PRODUCT MANAGEME

NT


Find out what people want

Build it

Sell it

Get feedback


Data

Relationships


Customers

Channels

Competition

Technology trends

Core competencies

Corporate strategy

Functional talents

Functional tasks

Diplomacy

Confidence

Interpersonal

Humility

Technical acumen

Attention to detail

Analytical

Leadership

External data Internal data Skills and talents

DECISIONS | DIRECTIONS | EVANGELISM


Risks

Technical

Requirements

Technology

Complexityand Interfaces

Performancesand Reliability

Quality

External

Regulatory

Subcontractorsand Suppliers

Weather

Market

Customer

Organizational

Resources

ProjectDependencies

Funding

Prioritization

External

Estimating

Communication

Planning

Controlling


Engineering wants to:

• Work on fun stuff that people will see

• Finish what they’ve started

Marketing wants to:• Access opportunities for big

messages• Play off the latest trends

Support wants to:• Keep call volumes low• Avoid large changes in

portfolio

Sales wants to:• Look like heroes to

Customer• Offer stuff that “sells itself”

Operations wants to:

• Keep risk to a minimum, avoid changes

• Reduce ongoing costs

It’s not about the products.It’s not about technology.

It’s about PEOPLE:Your colleagues.Your Customers.

You work for THEM.


Thank [email protected]/in/[email protected]

Deflect Praise, Take The Blame | Balaji Gopalan | ProductTank Toronto

Technology

Transcript of Deflect Praise, Take The Blame | Balaji Gopalan | ProductTank Toronto