Defending Your Work: Bulletproof Expert Testimony with ...

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© 2015 Association of Certified Fraud Examiners, Inc. Defending Your Work: Bulletproof Expert Testimony with Forensic Data Analytics Jared Crafton, CFE, CAMS, EnCE

Transcript of Defending Your Work: Bulletproof Expert Testimony with ...

© 2015 Association of Certified Fraud Examiners, Inc.

Defending Your Work: Bulletproof Expert

Testimony with Forensic Data Analytics

Jared Crafton, CFE, CAMS, EnCE

Defending Your Work: Bulletproof Expert Testimony with Forensic Data Analytics

2015 ACFE Annual Conference

Page 3

Today’s Topics

► What is forensic data analytics?

► Expert witness overview

► The role of analytics in testimony

► Case studies

Page 4

Learning Objectives

► Best practices for expert testimony

► How data analytics can strengthen your testimony

► Tips for presenting complex analyses to a jury

► How to get involved in expert work

► Please note: This presentation is not legal advice.

Page 5

Overview of Forensic Data Analytics

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What Is FDA?

Forensic Data Analytics (“FDA”): Refers to the identification

of legally defensible fact-based evidence through data exploration in

order to support and focus investigative efforts. FDA combines the

extensive use of statistical and quantitative analysis, and explanatory

and predictive models to guide and obtain meaningful insights for

investigative, legal, regulatory, anti-fraud, or risk mitigation matters.

Page 7

EY’s Five-Phase Approach to FDA

1. Business understanding and test

design

2. Data mapping, collection, and

validation

3. Scripting, algorithm design, and

analytics

4. Dashboard, reporting, risk ranking, and

predictive modeling

5. Analysis or results, fine tuning, and

rollout

CRISP-DM Model

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Forensic Data Analytics Maturity Model

False Positive Rate High Low

Struct

ured

Data

Detection Rate Low High

Unstr

ucture

d Da

ta

“Traditional” Rules-Based Queries and Analytics

Matching, Grouping, Ordering, Joining, Filtering

Statistical-Based Analysis

Anomaly Detection, Clustering, Risk Ranking

Traditional Keyword Searching

Keyword Search

Data Visualization & Text Mining

Data visualization, drill-down into data, text mining

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Expert Witness Overview

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Overview of Steps in a Trial

Initial pleadings Document

production

Filing

complaint/

petition

Answer/

motion

in practice

Discovery

►Deposition

►Interrogatories

Matter at issue:

trial date set

Motions

►To dismiss

►For summary

judgment

Trial

►Jury selection

►Trial commences

Deliberation/

verdict

by judge of jury

Possible appeal

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Overview of Steps in a Trial—Voir Dire

► Process by which the expert is questioned about their backgrounds and qualifications

► Review your CV. Relevant work history

Relevant engagement bullets

Any materials in the public domain (articles, presentations)

Potentially enter your deposition with copies of your CV. o Typically one of the first topics covered

Don’t brag (winning cases, national expert, etc.).

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Overview of Steps in a Trial— Daubert Challenges

► Daubert impacts the admissibility of the expert testimony.

► The reasoning and methodology employed by the expert must

be scientifically valid and can be applied to the facts of the

dispute (e.g., statistical sampling).

► Five principal factors determine Daubert acceptability:

1. Theory or technique can be or has been empirically tested.

2. Theory or technique has been subjected to peer review and

publication.

3. The known or potential error rates

4. The expert’s method or conclusions has been accepted within the

relevant community and can be replicated by other experts.

5. Whether the theory existed before litigation began

(1) Source: Crumbley, D. Larry and Russell, Keith A. “So You Want to Be an Expert Witness.”

Litigation Services/Consulting, pages 3-4.

(1)

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Overview of Steps in a Trial— Motion in limine

► Is a pre-trial motion filed by counsel

► Prevents the opposing party from introducing inadmissible

evidence

► Under Federal Rule of Evidence 104, this motion may

possibly shield the jury from the expert’s report, financial

model, and/or testimony.

Page 14

Expert Report

► Expert reports

► Rule 26 requirements:

► Statement of all opinions and basis and reasons for them

► Data or other information considered in forming opinions

► Any exhibits that will be used to summarize or support

opinions

► Qualifications, including a list of all publications authored in

the previous ten years

► List of cases where provided expert testimony during the

previous four years

► Statement of compensation to be paid for study and

testimony

Page 15

Expert Report Writing Tips

► Know Rule 26 if in a federal court—requirements

► What makes a good report?

► Organization is key.

► Clearly define your role.

► Disclose assumptions if you have been asked to make any.

► Know the rules of the jurisdiction

► Be concise

► Do not stretch—stick with the facts.

► Use the accepted methods.

► Are calculations reasonable?

► Corroborate conclusions, observations, and findings.

► Independent verification

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Expert Report Pitfalls

► Not disclosing assumptions or not testing veracity of

assumptions

► Stretching outside of zone experience

► Keeping drafts—there should be none!

► Don’t be an advocate.

► Not following professional standards/guidance

► Mistakes in calculations or misunderstanding facts

► Not supporting statements with documents or testimony

► Spelling errors

► Letting counsel influence content

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Testifying: Depositions (“Depo”)

► General procedural process

Introductory commentary

Swearing in

Background of expert (name, work history)

Voir fire (qualifications challenged)

Discussion of opinion(s)

o Expert report/financial model

o Supporting documentation

o Assumptions/methodologies

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Testifying: Depositions, Cont’d.

► Goals of the deposition, according to:

Expert’s role

Opposing attorney’s role

Your attorney/client’s role

► To survive the deposition, you should:

Be as prepared for the deposition as you will be for the trial.

Remain a calm and active listener.

Do not yield to attempts by the examiner to recast your opinion.

Don’t let opposing counsel get a clear recording or sound bite to

use at trial.

Be yourself.

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Testifying: Deposition vs. Trial

► Depo is a prelude to trial.

► Depo—answer questions; trial—teach/instruct

► Review road map laid out by opposing counsel during deposition prior

to trial.

► Use of objections

► Review your own and all other related parties’ deposition transcripts

prior to trial.

► Use of demonstratives/exhibits during trial

► Opposing counsel will hope to catch you make an inconsistent

statement b/t depo and trial.

► Overall Although no judge is present, the depo is a tedious

procedure, and there is little difference between the testimony

obtained at a depo and testimony elicited in a court trial.

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Testifying: Direct Examination

► Conducted by attorney who retained you as the expert

witness

► Carefully crafted questions to elicit information favorable

to his client

► Key themes:

Be a great teacher, not a preacher.

Be likable and honest.

Do not advocate.

Keep it simple.

Summarize what you are going to tell them.

Rehearse the questions.

o Avoid long narratives (jurors have a 30-second attention span).

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Testifying: Cross-Examination

► Opposing attorney asks questions.

► Goals:

To lessen the impact of testimony you have on direct exam by

discrediting/impeach you

Will directly attack your opinion and methodology

► Key themes:

Listen carefully.

Clarify if you do not understand.

Stay in your area of expertise.

Think fast on your feet.

Never be defensive, argumentative, or arrogant

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Testifying: Cross-Examination, Cont’d.

► An effective cross-examination will:

Attack credentials of the expert.

Show unprofessional bias of the expert.

Get the expert lost in the records.

Discredit the expert with prior inconsistent

statements (depo trial).

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Jurors: What They Think of Most Experts

1. Yeah, right qualifications. I call it “bragging.”

2. All these folks in suits are exactly the same.

3. What is the difference between a lawyer and an expert again? Hmm …

4. Who cares that they went to some Ivy League School?

5. Jeez … it can’t only be 10:30 a.m.

6. Thank god that person is off the stand.

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The Role of Analytics in Your Testimony

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Understanding Your Data

► Is the data available?

► Does the data cover the relevant attributes?

► Is the data messy?

► Is there enough data?

► Is domain expertise on the data available?

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The Big Picture

Interviews

Document analysis

(unstructured data)

Financial and operational

analysis (structured

data)

► Email and user documents ► Social media ► Corporate document repositories ► New feeds and research

► Sales records ► Payment or expense details ► Selected general ledger accounts ► Financial reports and analysis

Interviews pull from document analysis and financial and operational analysis.

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Side Note: Rationalization Often Lives in the Text … ► T&E descriptions

► Payment descriptions

► Email and instant message

► Social media

► Contracts

► Presentations

► User documents

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Text Mining: Text Link Analysis and Word Clouds

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Analytics for Trial Exhibits

► Develop demonstratives/exhibits.

Visuals aids are key (avg. retention rate—85% visual vs. 10% oral).

Work with a trial graphics consultant.

Develop visual tools that communicate complex ideas in a simple and

concise manner.

Avoid clutter and distracting elements to keep the jury attentive to the

point at hand, enhancing the stimuli and retentive power for later recall

and deliberation.

Highlight your case strategy with graphics.

Make it interesting to promote retention.

Prepare exhibits large enough to be seen on camera, by jury pool, etc.

Implement psychological impact needed for a later recall.

Remember, the jury can request access to this during deliberations.

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Sample Waterfall Calculation

1) Identified transactions in date range Step 1

Step 1 Step 2

Step 1 Step 2 Step 3

Final Population Prejudgment

Interest

Total maximum damages, but only if

liability is found

2) Identified all “high-risk” transactions

4) Calculated prejudgment interest

3) Identified all transactions paid to fraudulent vendors

# of Transactions Potential Damages

864 $2,153,723.64

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Sample Transactional Flow Diagram

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Sample Geospatial Graph

Hotspots of activity are easily identified.

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Sample Social Networking Graph

View supporting documents as

dynamic objects.

Graphical representation of relationships between seemingly

discrete entities.

Epicenters of activity become immediately discernable.

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Case Studies

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Energy Regulation: Storm Cost Review and Analysis

Identify and display data anomalies that inform holistic, cost category, vendor, or employee-by-employee analysis.

Ohio Penn. Pennsylvania Ohio Lake Erie

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Geospatial Damage Analysis

Client Purpose Value provided

Large

drug

store

chain

Develop an approach for

quantifying lost sales; support

client in negotiations with

insurer to expedite recovery.

►Identified stores out-of-scope based on

geographic proximity

►Applied radius searches to facilitate rapid-fire

“what-if” analyses

Public

housing

provider

Prepare a complex,

defensible insurance claim in

light of tight filing deadlines.

►Identified gaps in documentation from

disparate systems, i.e., buildings with

damage which were unreported

Case Study: Here, we plotted a large retailer’s Northeast U.S. stores. Blue dots indicate losses; red indicates

gains in the week following Hurricane Sandy. How we added value:

1. Helped our client flag stores outside of scope (e.g., those within upstate New York State, where sales losses

may not be directly attributable to Hurricane Sandy)

2. Identified “offsets,” such as stores in New England that experienced significant gains. Hurricane Sandy was

originally forecasted to hit this area. Consumers thus stocked up

3. Identified anomalies and data errors within the client’s data (i.e., physically destroyed stores on Long Island

may be erroneously reporting gains)

Page 37

Questions and Discussion

Jared Crafton, CFE

[email protected]

Senior Manager, EY

Boston

© 2015 Association of Certified Fraud Examiners, Inc.

Defending Your Work: Bulletproof Expert

Testimony with Forensic Data Analytics

Jared Crafton, CFE, CAMS, EnCE