Deepika Jury Ppt

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    By,

    Deepikasamy.T

    MFM/11/1839

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    COMPANY PROFILE

    Celebrity launched its foray into the domestic branded ready to wear

    mens garment market in the year 2000 under the brand name INDIAN

    TERRAIN

    It is designed on the philosophy of "Live Play." It is inspired by

    American sportswear

    Today, the brand retails in more than 150 towns; has more than 74

    Exclusive Brand Outlets across the country

    The brand is also retailed in more than 450 Multi Brand Outlets, apart

    from being sold in major Large Format Retailers like Lifestyle, Shoppers

    Stop, Central, etc.

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    COMPANY GOAL

    To become a powerful apparel business set-up, effectively moving up in

    the value chain,

    To integrate seamlessly the domestic brand and the international export

    business with the capacity to adapt itself to the demanding product

    specifications for both international markets and the domestic business.

    To continuously upgrade and benchmark systems and processes to

    achieve complete customer satisfaction.

    To maintain high standards of investor relations, corporate governance

    and work place practices.

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    OBJECTIVE

    The objective of this research is to identify the customer category.

    Their buying habits. Their brand preferences and the factors that influence a customer into a loyal

    customer through overall communication, accessibility and attitudes of the brand.

    METHODOLOGY

    The study begins with the complete and intensive secondary research to

    understand the full impact and implication of the brand.

    To review and critique them its norms and reports, on which certain issues shall be

    selected and will explored further.

    PROJECT1

    TO UNDERSTAND THE CUSTOMERS PERCEPTION

    TOWARDS THE BRAND INDIAN TERRAIN

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    PROCESS

    It has four distinctive components:

    Determination of the information required The perception of the customers

    towards the brand INDIAN TERRAIN

    Development of appropriate research designExploratory research

    Execution of research design

    Communication of results

    Sample size100 (people who visit the storettk road and EA store)

    Data collectionThrough questionnaires and observation method

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    IDENTIFYING THE COMPETITORS (through

    secondary research and observation method)

    There are various Brands which do have the same kind of Work Wear styles in

    Shirts, Trousers and T-Shirts similar to Indian Terrain; and the major Competitors are

    LP-Young

    LP-Ryder

    U.S.Polo

    U.S.Polo Youth

    Allen Solly

    Allen Solly Sport

    Arrow New York

    Arrow Sport

    Black Berry

    VH-Sport

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    DATA ANALYSIS

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    14%

    29%

    44%

    13%

    LOCATION OF THE STORE

    2 3 4 5

    14%

    29%

    44%

    13%

    Total

    2 3 4 5

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    14%

    29%

    44%

    13%

    QUALITY

    2 3 4 5

    14%

    29%

    44%

    13%

    PRICE

    2 3 4 5

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    4

    23

    11

    4

    1

    6

    10

    2

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    8

    6

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    3 3

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    BUSINESS OTHERS PROFESSIONAL STUDENT

    OCCUPATION vs PERCEPTION

    BRANDED QUALITY PRODUCTS EXPENSIVE PRODUCTS OFFER VALUE FOR MONEY

    PREMIUM PRODUCTS TRENDY PRODUCTS

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    1

    14

    11

    9

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    12

    1 1

    5

    1

    2

    1

    2 2 2

    4

    7

    2

    5 5

    6

    1 1

    2

    3

    9

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    1

    2

    > 20 > 40 20 - 25 25 - 30 30 - 35 35 - 40

    AGE vs PERCEPTION

    BRANDED QUALITY PRODUCTS EXPENSIVE PRODUCTS OFFER VALUE FOR MONEY

    PREMIUM PRODUCTS TRENDY PRODUCTS

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    BUSINESS OTHERS PROFESSIONAL STUDENT

    OCCUPATION vs PERCEPTION

    BRANDED QUALITY PRODUCTS EXPENSIVE PRODUCTS OFFER VALUE FOR MONEY

    PREMIUM PRODUCTS TRENDY PRODUCTS

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    INDIAN TERRAIN needs to work in terms of its category width. Its

    customers expect IT to have them more options in term of design, style

    and colors in Shirts and T-Shirts similar to its Sweaters and Trousers

    variety is the only area the customers are dissatisfied wit and hence hasto be improved.

    Prices of Trousers and Jackets are high as compared to other available

    options in the market.

    KEY FINDINGS AND SUGGESTIONS

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    1) Explore more style option

    2) Needs to have more innovative designing & fresh approach in semi formals

    segment of shirt, especially thing that can be done with front placket.

    3) Some more party wear collection

    4) Prices are high comparative to other brands

    5) There should be wider range in slim fit

    6) Need more range both in terms of collection & price

    7) Marketing should be more aggressive

    8) More options in terms ofcolors

    9) Need to increase more designs and colors

    10) Limited designs and colors as compared to wills

    11) Introduce more smart casuals

    KEY FINDINGS AND SUGGESTIONS

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    OBJECTIVE

    To identify the gap in terms of price, color, style, quantity displayed on the floor

    and the available options in the particular slow moving category.

    To benchmark the offerings against the competitors.

    To identify what the customer really wants against what is being offered.

    METHODOLOGY

    It is a Descriptive research

    Survey methodonline survey, observation method and interview method.

    Convenience sampling100 questionnaires

    PROJECT2

    APPROACH TO THE PROBLEM GAP ANAYSIS IN THE SLOWEST

    MOVING CATEGORY AT INDIAN TERRAIN STORES IN CHENNAI

    DIRECT COMPETITORS OF INDIAN TERRAIN

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    DIRECT COMPETITORS OF INDIAN TERRAIN

    JEANSBRANDS SOLIDS STRUC

    TURES YARNDYED STRETCHCOTTON WRINKLEFREE COTTONBLENDS NON-COTTONLP-YOUNG

    1899-2599

    1899-2199

    1999 1899-2199

    N.A N.A N.ALP-RYDER N.A N.A N.A N.A N.A N.A N.AU.S.POLO 1799-

    2999 2299-2699 2999 2099-2999 N.A N.A N.AALLENSOLLY 1699-2499 N.A 2299 1999-2499 N.A N.A N.AALLENSOLLY

    SPORT

    1699-2499

    1999-2499

    2299 2099-2499

    N.A N.A N.A

    ARROWSPORT 1799-2699 1999-2499 2099 2299-2499 N.A N.A N.AARROW-

    NEWYOR K 2299

    N.A

    2299

    2499

    N.A

    N.A

    N.A

    BLACKBERRY N.A N.A N.A N.A N.A N.A N.AINDIANTERRAIN 1499-2999 N.A 1699-2999 2499 N.A N.A N.A

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    DATA ANALYSIS

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    14%

    29%

    44%

    13%

    CONVENIENCE

    2 3 4 5

    14%

    29%

    44%

    13%

    VARIETY

    2 3 4 5

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    OBJECTIVE

    .To analyze the shoppers profile and their spending pattern.

    To analyze the area where customers are satisfied and areas where we lack as

    compared to other stores.

    To try to find if there will be a shift in their buying location, if they shift what kind

    of customers are we going to cater to.

    METHODOLOGY

    It is a Explorative research

    Survey methodquestionnaire, observation method and interview method.

    Convenience sampling100 questionnaires

    PROJECT3

    THE IMPACT OF THE UPCOMING INDIAN TERRAIN STORE

    IN PHOENIX MALL ON THE EXISTING STORE IN EA

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    DATA ANALYSIS

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    14%

    29%

    44%

    13%

    LOCATION OF THE STORE

    2 3 4 5

    14%

    29%

    44%

    13%

    AMBIENCE

    2 3 4 5

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    14%

    29%

    44%

    13%

    QUALITY

    2 3 4 5

    14%

    29%

    44%

    13%

    PRICE

    2 3 4 5

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    53%

    10%

    37%

    STORE LIKELY TO BE PREFFERED

    EA MALL OUT OF STATION PHOENIX MALL

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    20

    6 6

    5

    2

    18

    10

    5

    1

    2

    4

    20

    3

    5

    3

    1

    10

    5

    ALL THE ABOVE ATTEND PARTIES ATTEND PARTIES

    GO FOR MOVIES

    DINNING OUT DINNING OUT AND

    ATTEND PARTIES

    GO FOR MOVIES GO FOR MOVIES

    AND DINING OUT

    LIFESTYLE vs LOCATION

    EA MALL OUT OF STATION PHOENIX MALL

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    It is found that major portion of the customers who visit the Indian

    Terrain store are from the area that forms the primary and secondary

    trading area of the Velachery store and hence they are going to shift

    when the new store opens in Phoenix mall.

    There is going to be at least 40% decrease in the footfalls in EA store

    due to the opening of the new store.

    This is a probabilistic study and hence no guaranteed shift isexpected.

    KEY FINDINGS

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    Consumer perception mapping is a never ending activity. It should be

    continuously carried out by any company if it wants to be at pace with

    its consumers needs and have and competitive edge over its

    competitors.

    Perception about the brand is a major factor affecting the turnover

    produced by the brand.

    Gap analysis is required in order to understand the factors affecting the

    movement of the product, it gives a better understanding of why the

    product is unable to achieve the set target.

    CONCLUSION

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