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Transcript of Deepika Jury Ppt
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By,
Deepikasamy.T
MFM/11/1839
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COMPANY PROFILE
Celebrity launched its foray into the domestic branded ready to wear
mens garment market in the year 2000 under the brand name INDIAN
TERRAIN
It is designed on the philosophy of "Live Play." It is inspired by
American sportswear
Today, the brand retails in more than 150 towns; has more than 74
Exclusive Brand Outlets across the country
The brand is also retailed in more than 450 Multi Brand Outlets, apart
from being sold in major Large Format Retailers like Lifestyle, Shoppers
Stop, Central, etc.
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COMPANY GOAL
To become a powerful apparel business set-up, effectively moving up in
the value chain,
To integrate seamlessly the domestic brand and the international export
business with the capacity to adapt itself to the demanding product
specifications for both international markets and the domestic business.
To continuously upgrade and benchmark systems and processes to
achieve complete customer satisfaction.
To maintain high standards of investor relations, corporate governance
and work place practices.
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OBJECTIVE
The objective of this research is to identify the customer category.
Their buying habits. Their brand preferences and the factors that influence a customer into a loyal
customer through overall communication, accessibility and attitudes of the brand.
METHODOLOGY
The study begins with the complete and intensive secondary research to
understand the full impact and implication of the brand.
To review and critique them its norms and reports, on which certain issues shall be
selected and will explored further.
PROJECT1
TO UNDERSTAND THE CUSTOMERS PERCEPTION
TOWARDS THE BRAND INDIAN TERRAIN
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PROCESS
It has four distinctive components:
Determination of the information required The perception of the customers
towards the brand INDIAN TERRAIN
Development of appropriate research designExploratory research
Execution of research design
Communication of results
Sample size100 (people who visit the storettk road and EA store)
Data collectionThrough questionnaires and observation method
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IDENTIFYING THE COMPETITORS (through
secondary research and observation method)
There are various Brands which do have the same kind of Work Wear styles in
Shirts, Trousers and T-Shirts similar to Indian Terrain; and the major Competitors are
LP-Young
LP-Ryder
U.S.Polo
U.S.Polo Youth
Allen Solly
Allen Solly Sport
Arrow New York
Arrow Sport
Black Berry
VH-Sport
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DATA ANALYSIS
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14%
29%
44%
13%
LOCATION OF THE STORE
2 3 4 5
14%
29%
44%
13%
Total
2 3 4 5
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14%
29%
44%
13%
QUALITY
2 3 4 5
14%
29%
44%
13%
PRICE
2 3 4 5
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19
4
23
11
4
1
6
10
2
3
4
8
6
4
3 3
9
6
BUSINESS OTHERS PROFESSIONAL STUDENT
OCCUPATION vs PERCEPTION
BRANDED QUALITY PRODUCTS EXPENSIVE PRODUCTS OFFER VALUE FOR MONEY
PREMIUM PRODUCTS TRENDY PRODUCTS
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1
14
11
9
10
12
1 1
5
1
2
1
2 2 2
4
7
2
5 5
6
1 1
2
3
9
4
1
2
> 20 > 40 20 - 25 25 - 30 30 - 35 35 - 40
AGE vs PERCEPTION
BRANDED QUALITY PRODUCTS EXPENSIVE PRODUCTS OFFER VALUE FOR MONEY
PREMIUM PRODUCTS TRENDY PRODUCTS
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4
23
11
4
1
6
10
2
3
4
8
6
4
3 3
9
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BUSINESS OTHERS PROFESSIONAL STUDENT
OCCUPATION vs PERCEPTION
BRANDED QUALITY PRODUCTS EXPENSIVE PRODUCTS OFFER VALUE FOR MONEY
PREMIUM PRODUCTS TRENDY PRODUCTS
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INDIAN TERRAIN needs to work in terms of its category width. Its
customers expect IT to have them more options in term of design, style
and colors in Shirts and T-Shirts similar to its Sweaters and Trousers
variety is the only area the customers are dissatisfied wit and hence hasto be improved.
Prices of Trousers and Jackets are high as compared to other available
options in the market.
KEY FINDINGS AND SUGGESTIONS
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1) Explore more style option
2) Needs to have more innovative designing & fresh approach in semi formals
segment of shirt, especially thing that can be done with front placket.
3) Some more party wear collection
4) Prices are high comparative to other brands
5) There should be wider range in slim fit
6) Need more range both in terms of collection & price
7) Marketing should be more aggressive
8) More options in terms ofcolors
9) Need to increase more designs and colors
10) Limited designs and colors as compared to wills
11) Introduce more smart casuals
KEY FINDINGS AND SUGGESTIONS
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OBJECTIVE
To identify the gap in terms of price, color, style, quantity displayed on the floor
and the available options in the particular slow moving category.
To benchmark the offerings against the competitors.
To identify what the customer really wants against what is being offered.
METHODOLOGY
It is a Descriptive research
Survey methodonline survey, observation method and interview method.
Convenience sampling100 questionnaires
PROJECT2
APPROACH TO THE PROBLEM GAP ANAYSIS IN THE SLOWEST
MOVING CATEGORY AT INDIAN TERRAIN STORES IN CHENNAI
DIRECT COMPETITORS OF INDIAN TERRAIN
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DIRECT COMPETITORS OF INDIAN TERRAIN
JEANSBRANDS SOLIDS STRUC
TURES YARNDYED STRETCHCOTTON WRINKLEFREE COTTONBLENDS NON-COTTONLP-YOUNG
1899-2599
1899-2199
1999 1899-2199
N.A N.A N.ALP-RYDER N.A N.A N.A N.A N.A N.A N.AU.S.POLO 1799-
2999 2299-2699 2999 2099-2999 N.A N.A N.AALLENSOLLY 1699-2499 N.A 2299 1999-2499 N.A N.A N.AALLENSOLLY
SPORT
1699-2499
1999-2499
2299 2099-2499
N.A N.A N.A
ARROWSPORT 1799-2699 1999-2499 2099 2299-2499 N.A N.A N.AARROW-
NEWYOR K 2299
N.A
2299
2499
N.A
N.A
N.A
BLACKBERRY N.A N.A N.A N.A N.A N.A N.AINDIANTERRAIN 1499-2999 N.A 1699-2999 2499 N.A N.A N.A
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DATA ANALYSIS
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14%
29%
44%
13%
CONVENIENCE
2 3 4 5
14%
29%
44%
13%
VARIETY
2 3 4 5
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OBJECTIVE
.To analyze the shoppers profile and their spending pattern.
To analyze the area where customers are satisfied and areas where we lack as
compared to other stores.
To try to find if there will be a shift in their buying location, if they shift what kind
of customers are we going to cater to.
METHODOLOGY
It is a Explorative research
Survey methodquestionnaire, observation method and interview method.
Convenience sampling100 questionnaires
PROJECT3
THE IMPACT OF THE UPCOMING INDIAN TERRAIN STORE
IN PHOENIX MALL ON THE EXISTING STORE IN EA
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DATA ANALYSIS
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14%
29%
44%
13%
LOCATION OF THE STORE
2 3 4 5
14%
29%
44%
13%
AMBIENCE
2 3 4 5
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14%
29%
44%
13%
QUALITY
2 3 4 5
14%
29%
44%
13%
PRICE
2 3 4 5
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53%
10%
37%
STORE LIKELY TO BE PREFFERED
EA MALL OUT OF STATION PHOENIX MALL
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20
6 6
5
2
18
10
5
1
2
4
20
3
5
3
1
10
5
ALL THE ABOVE ATTEND PARTIES ATTEND PARTIES
GO FOR MOVIES
DINNING OUT DINNING OUT AND
ATTEND PARTIES
GO FOR MOVIES GO FOR MOVIES
AND DINING OUT
LIFESTYLE vs LOCATION
EA MALL OUT OF STATION PHOENIX MALL
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It is found that major portion of the customers who visit the Indian
Terrain store are from the area that forms the primary and secondary
trading area of the Velachery store and hence they are going to shift
when the new store opens in Phoenix mall.
There is going to be at least 40% decrease in the footfalls in EA store
due to the opening of the new store.
This is a probabilistic study and hence no guaranteed shift isexpected.
KEY FINDINGS
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Consumer perception mapping is a never ending activity. It should be
continuously carried out by any company if it wants to be at pace with
its consumers needs and have and competitive edge over its
competitors.
Perception about the brand is a major factor affecting the turnover
produced by the brand.
Gap analysis is required in order to understand the factors affecting the
movement of the product, it gives a better understanding of why the
product is unable to achieve the set target.
CONCLUSION
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