Towcester Town · PDF fileTowcester Town Crier Issue 167 December 2016 Town Hall, Towcester
December Town Hall 2017
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Transcript of December Town Hall 2017
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DECEMBER TOWN HALLDecember 14 , 2017
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Submit now online at
town.halls@williamoslerhs
.ca
QUESTIONS?
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AGENDA
• Welcome
• Minister’s Announcement
• Strategic Planning Update
• Q2 & Quality Updates
• Redevelopment
• Questions & Suggestions
OUR VISIONPAT I E N T - I N S P I R E D H E A LT H C A R E W I T H O U T B O U N D A R I E S
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OUR MISSIONI N N O VAT I V E H E A LT H C A R E D E L I V E R E D W I T H C O M PA S S I O N
OUR VALUESR E S P E C T E X C E L L E N C E A C C O U N TA B I L I T Y D I V E R S I T Y I N N O VAT I O N
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PROVINCIAL ANNOUNCEMENT – NOVEMBER 9
59 beds
Peel
Phase II
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FUTURE
HOW
Where will we
be in the
future?
STRATEGIC PLANNING
ANNUAL
BUSINESS PLAN
How will we
get there?
Our Focus
TODAY
PLANNING FOR THE FUTURE
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STRATEGIC PLAN: PRESSURE-TEST
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• Engage a wide spectrum of stakeholders
• Engage all staff, at all levels
• Build on existing strategies
• Leverage internal and external expertise
• Leverage data and evidence
APPROACH TO STRATEGIC PLANNING
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Engagement Sessions:
• Senior Leaders
• Clinical Leaders
• Front-line Staff
• Community Providers
and Partners
• Central West LHIN
• Patients
• Public
• Volunteers
STRATEGIC PLANNING: JOIN THE CONVERSATION!
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2017-18 ABP PRIORITIES: STAYING FOCUSED
Priority Example
QualityA back to basics approach to enhance consistency
• Improve positive patient
identification initiative
Patient Experience Greater engagement & shared decision making • Family Presence Policy
Improving AccessBy achieving Peel Memorial volumes and redevelopment at Etobicoke General
• New Seniors Clinics
Operational Excellence Meeting our financial commitments while meeting community needs
• “Choosing Wisely”
• Reducing unnecessary head
CTs in the ED
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CORPORATE SCORECARD: Q2 UPDATE & YE FORECAST
Pillar PeopleService Quality
Clinical Quality
FinanceGrowth/
Innovation
MetricPhysician
Engagement*
Employee Engageme
nt*
Would you recommendInpatients
Would you recommend
ED
Leaving Received
Enough Info
90th
ED LOS Inpts (hrs)
Do Not Use Abbreviatio
ns
Positive Patient
ID
HSAAVariance
Achieve PMC PCOP
volumes
Target 71.1% 69.2% 85.7% 75.6% 85.4% 45.8 3.8% 100% 0.00% 100%
Q2YTD
ResultsN/A N/A
74.2%
(1,348 / 1,817)
72.5%
(2,391 / 3,297)
88.0%
(1,579 / 1,795)46.6
3.8%
(44 / 1,152)
83%
(530 / 639)-0.76%
298%
(38,341 / 13,247)
YE Forecast
>5%
0.1-5%
At/Better
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3
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* Engagement results will be available during Q3 2017/18 Q2 YE FORECAST
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4
5
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OUR COMMITMENT TO QUALITY
Back to Basics Update: Results for November
2017
Client Identification Do Not Use Abbreviations
10%
improvement
Measurement
coming soon!
Falls Assessments
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TOP 8 MYTHS ABOUT THE FLU SHOT
#1 “The flu vaccine does not work very well.”
#2 “I can get adverse side effects from the vaccine.”
#3 “The flu vaccine can give me the flu.”
#4 “I never get the flu.”
#5 “I’m skeptical about reasons for getting the vaccine.”
#6 “The flu is not a serious illness.”
#7 “I’m not in a high risk or priority group.”
#8 “I can take Tamiflu if I get the flu.”
* Based on staff feedback from 2017 Occ. Health Flu Survey
OSLER BCH EGH Peel
35% 32% 38% 35%
OSLER = 35%
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NEW PATIENT TOWER: TAKING SHAPE
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ETOBICOKE WELLNESS CENTRE: A SIGN THAT IT’S OFFICIAL!
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EGH PARKING: PATIENCE, PERSEVERANCE WILL PAY OFF!
Changes continue thru
fall and winter
Before end of December,
closed area of Lot 1 will
reopen with 2 entrances
On-call parking will have
permanent space in Lot 1
once construction is
complete.
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PEEL PHASE II – THE LEGACY CONTINUES
Approved Master Program includes:
• Inpatient Beds
• Longer-stay Rehabilitation
(2-8 weeks LOS)
• Complex Continuing Care
• Palliative Care (end-of-life)
• Support Services
• Allied Health Programs (Physiotherapy, Occupational
Therapy, Speech/Language)
• Seniors Clinics
• Day Hospital
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Pre-Capital
Submission
Stage 1:
Business
Case
Master
Plan/Progra
m
Stage 2:
Functional
Program
Stage 3:
PSOS,
Schematics,
RFP
Evaluation
Criteria
Stage 4:
RFP
documents
Stage 5:
Implementat
tion
Infrastructure
Ontario joins
Project
PEEL PHASE II CONSTRUCTION PROCESS
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FOLLOW-UP…QUESTIONS ON YOUR MIND
Q1: What has surprised Dr. Carr about Osler (in a good way) since his
arrival?
Q2: What are we doing to showcase the great work we do at Osler with our
community?
Q3: Is there a plan with CW LHIN to support the discharge of ALC or
medically stable patients out of acute care/surgical beds?
Q4: Will Information Technology be a priority in the next Strategic Plan to
improve patient experience, clinical quality, and efficiency?
Submit now online at
town.halls@williamoslerhs.
ca
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THANK YOU!
Please fill out the evaluation form and leave it on your chair or complete survey monkey online!
OUR VISIONPAT I E N T - I N S P I R E D H E A LT H C A R E W I T H O U T B O U N D A R I E S
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OUR MISSIONI N N O VAT I V E H E A LT H C A R E D E L I V E R E D W I T H C O M PA S S I O N
OUR VALUESR E S P E C T E X C E L L E N C E A C C O U N TA B I L I T Y D I V E R S I T Y I N N O VAT I O N