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Travis County W.C.I.D. - Point Venture

18606 Venture Drive, Point Venture

Office - (512) 267-1641, Emergency On-Call (512) 246-0498

December 2020 Newsletter

December 22, 2020

The District’s office will be closed

Thursday, Dec. 24 and Friday, Dec 25

in observance of Christmas.

The office will also be closed

Friday, Jan. 1, 2021

For water or wastewater emergencies,

please call

512-246-0498

New Rate Order Approved The WCID Board of Directors voted unanimously to approve an up-

dated rate order for the District. Water and wastewater rates have not

changed since 2000.

Customers will see these new rates go into effect on their January bill.

Minimum water usage was changed from 5,000 gallons to 2,000 gal-

lons. The rate for minimum usage was raised to $25.

Wastewater rates also increased to $16 for the first 2,000 gallons of

usage. The District has also implemented a Winter Quarterly Averag-

(continued on page 2)

Expect Changes to Your Bill in January As part of the transition to Inframark’s management, the District’s billing system will be changing in January. Customers will re-ceive their cards or email notifications as usual in December. A letter is being mailed to all customers explaining the new billing and payment system. Customers should be aware that NO payments will be processed or entered into the District’s current billing system after Dec. 22. All payments will be entered into the new system once it is functioning. If you currently are set up for automatic payments through Payclix.com with either a credit or debit card or e-check, you will need to set up your payment services at www.inframark.com. You will be able to access your account after you receive your January bill. Additionally, every effort will be made at the Point Venture office to register all current accounts that are paid by auto bank draft into the new system. Fees apply for all types of electronic payments. District customers who wish to pay electronically will pay their bills through the INFRAMARK payment portals for their January bill. Payclix will no longer be an option after January 20, 2021. Additionally, the District will no longer accept cash for payments beginning January 1, 2021. More information can be found on page 3 for paying your Travis County WCID-Point Venture water bill beginning in January.

https://tcwcid-pv.org

January 28— Board Meeting @

3:00 p.m. Remote Access Only

February 24— Board Meeting @

3:00 p.m. Remote Access Only

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Travis County W.C.I.D. - Point Venture

ing equation for wastewater charges.

Usage for each customer’s account will

be averaged for December, January,

and February to create that customer’s

wastewater rate for the year. New cus-

tomers wastewater rate will be based on

5,000 average use until the next yearly

When

Temperatures

Drop to Freezing,

Remember to

Protect Your

Pipes,

Pets and

Plants!

averaging.

The Board also increased the Customer

Service Deposit to $200 for standard

3/4” meters. Most homes in the District

have this size meter. Larger meters will

require a larger deposit.

Additionally, the Board voted to increase

water and wastewater tap fees to $3600

each. This rate was effective 12/17/2020.

The new rate order is posted on the Dis-

trict’s website. Rate Order 12-17-

2020.pdf (tcwcid-pv.org)

At a special board meeting held on

Thursday, December 10, the Board of

Directors unanimously approved the sale

of the District’s $14.5 million bond. Dan

Wegmiller of Specialized Public Finance

received five bids for the bond. The win-

ning bid resulted in a net effective inter-

est rate of 2.05% for the bonds.

Approval of the bonds from the Texas

Attorney General’s office is expected

this week and funding/closing is sched-

uled for Tuesday, December 29.

The District’s engineers from Trihydro

will begin preparing a contract package

after the closing of the bonds. Trihydro

will then follow the required competitive

bidding process working to obtain bids

for the construction projects to be fi-

nanced.

Finally, the Board of Directors will be

charged with awarding contracts for con-

struction of the projects. Construction

may begin as early as October 2021.

The largest project the bond is expected

to finance is a new Wastewater Treat-

ment Plant (“WWTP”). The current

WWTP is rated to process 100,000 gal-

lons per day. The new proposed WWTP

will not only be able to process 150,000

gallons of effluent per day, the plant will

be able to produce Type 1 effluent which

is cleaner than the current Type 2 efflu-

ent. Because of this upgrade, the District

also expects to allot bond money to add

drip irrigation around the Point Venture

golf course to help disperse effluent.

Other projects included in this bond are

improving water and wastewater convey-

ance and improving drainage.

2020 Series Bond Sold

Holiday Trivia Questions

1. In the movie It’s a Wonderful Life, what hap-

pened every time a bell rang?

2. Which one of Santa’s reindeer has the same

name as another holiday mascot?

3. Which country started the tradition of putting

up a Christmas tree?

4. In the song “Winter Wonderland”, what do we

call the snowman?

Answers: 1. An angel got its wings. 2. Cupid 3. Germany 4. Parson Brown

Scholarship Applications Available Texas Rural Water Association has announced that the 2021-22 Student Scholarship Cycle is now open. This scholarship program

is designed to help defray the cost of tuition, fees, books, or room and board by awarding funds directly to the student upon proof

of enrollment. The number of annual scholarships and the amount awarded is based upon the number of qualified applicants and

the amount of funds available. In the 2020-2021 award year, the Dwayne Jekel recipient was awarded $3000. Four recipients were

awarded $2000, and five were awarded $1000. The family of Dwayne Jekel endowment has made this special scholarship availa-

ble.

Students who wish to complete an application may do so by going online to https://www.trwa.org/page/StudentScholarships. Eligi-

bility requirements can be found online. Deadline is February 5, 2021.

Current lake level - Lake Travis

As of 12/21/2020

659.06 ft. msl

Full Pool is 681 ft. msl

Point Venture is currently not

under drought water restrictions.

Please conserve water when possible.

New Rate Order Approved - Continue from Page 1

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• Online Payment o Login to the payment portal website: www.paymyinframarkbill.com o Click “PAY BILL” o Enter “Amount to Pay” and Select “Payment Type” o Payment Method: Credit/Debit Card, Electronic Check o Click “CONTINUE WITH TRANSACTION” o Fill in “Payment Information” and Click “SUBMIT PAYMENT” Credit/Debit Card - convenience fee 3% of payment amount Electronic Check - convenience fee of $1.00

• QR Readers “InstaPay” o Open your QR Reader Application (download to your smart device from the Apple or Google Play stores) o Scan the Code o Proceed with the Payment Process o Payment Method: Credit/Debit Card Credit/Debit Card - convenience fee 3% of payment amount Electronic Check - convenience fee of $1.00

• Pay by Phone o Call 1-855-230-7396 o Account number (15 digits full account number) o Home address (numbers only) o Enter “Amount to Pay” and Select “Payment Type” o Payment Method: Credit/Debit Card, Electronic Check o Listen and Verify o Fill in “Payment Information” and Click “SUBMIT PAYMENT” Credit/Debit Card - convenience fee 3% of payment amount Electronic Check - $1.00 flat fee English: Select Option “1” & for Spanish: Select Option “2”

• ACH Bank Draft/CC Recurring

o Login to the payment portal website: www.paymyinframarkbill.com o Automatic bill payments o Choose Automatic Bank Draft or Credit Card o Enter bank or credit card information o Read and accept the Term and Conditions Payments will draft and post to account on due date of bill Credit/Debit Card Recurring - convenience fee 3% of payment amount ACH Bank Draft - $1.00 flat fee When will my payment post? Payments will post within 24-48 business hours.

* Pay by Check Customer may also still pay by check. Checks may be mailed to or dropped off at the WCID office at 18606 Venture Drive, Point Venture, TX 78645.

This Photo by Un-

BEGINNING IN JANUARY!!!

Save the environment by using one of the following electronic payment

options for your Travis County WCID-Point Venture water bill.