Debug your design for Series 40 full touch
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Transcript of Debug your design for Series 40 full touch
Jan Krebber Senior Interaction Designer Digia
1 © Nokia 2012 Debug your design for Series 40 full touch.pptx v.01 2012-12-11 Jan Krebber
DEBUG YOUR DESIGN FOR SERIES 40 FULL TOUCH
Overview • Before we start • Usability optimized • Test preparation • Test session • Test outcome • UX offering • Take home messages • Exercises
2 © Nokia 2012 Debug your design for Series 40 full touch.pptx v.01 2012-12-11 Jan Krebber
3 © Nokia 2012 Debug your design for Series 40 full touch.pptx v.01 2012-12-11 Jan Krebber
BEFORE WE START
Even your mom will give you more insights than nobody.
4 © Nokia 2012 Debug your design for Series 40 full touch.pptx v.01 2012-12-11 Jan Krebber
Be ready to dump the most precious thing you have – your code.
5 © Nokia 2012 Debug your design for Series 40 full touch.pptx v.01 2012-12-11 Jan Krebber
Learn to step back and observe.
6 © Nokia 2012 Debug your design for Series 40 full touch.pptx v.01 2012-12-11 Jan Krebber
Everything else is simple – it is!
7 © Nokia 2012 Debug your design for Series 40 full touch.pptx v.01 2012-12-11 Jan Krebber
8 © Nokia 2012 Debug your design for Series 40 full touch.pptx v.01 2012-12-11 Jan Krebber
USABILITY OPTIMIZED
Usability is an analysis how to reach a goal.
9 © Nokia 2012 Debug your design for Series 40 full touch.pptx v.01 2012-12-11 Jan Krebber
Old-school usability studies are usually not suitable for small software houses.
10 © Nokia 2012 Debug your design for Series 40 full touch.pptx v.01 2012-12-11 Jan Krebber
You want to improve – not prove.
11 © Nokia 2012 Debug your design for Series 40 full touch.pptx v.01 2012-12-11 Jan Krebber
Test early. Test often. Fail fast. Fail cheap.
12 © Nokia 2012 Debug your design for Series 40 full touch.pptx v.01 2012-12-11 Jan Krebber
2-3 participants are enough if you test multiple times.
13 © Nokia 2012 Debug your design for Series 40 full touch.pptx v.01 2012-12-11 Jan Krebber
As a test facilitator you must have a neutral attitude and be eager to learn.
14 © Nokia 2012 Debug your design for Series 40 full touch.pptx v.01 2012-12-11 Jan Krebber
Facilitator presents tasks. Observers observe. It’s that simple.
15 © Nokia 2012 Debug your design for Series 40 full touch.pptx v.01 2012-12-11 Jan Krebber
16 © Nokia 2012 Debug your design for Series 40 full touch.pptx v.01 2012-12-11 Jan Krebber
TEST PREPARATION
Get yourself a checklist for the entire test and a timetable for the sessions.
17 © Nokia 2012 Debug your design for Series 40 full touch.pptx v.01 2012-12-11 Jan Krebber
Write down all the tasks and create stories from them.
18 © Nokia 2012 Debug your design for Series 40 full touch.pptx v.01 2012-12-11 Jan Krebber
Invite from the target audience if you can – but do not get stuck with it.
19 © Nokia 2012 Debug your design for Series 40 full touch.pptx v.01 2012-12-11 Jan Krebber
Do not use previous participants in the same project again.
20 © Nokia 2012 Debug your design for Series 40 full touch.pptx v.01 2012-12-11 Jan Krebber
Get rooms, snacks and beverages for the test.
21 © Nokia 2012 Debug your design for Series 40 full touch.pptx v.01 2012-12-11 Jan Krebber
You might need help to run the show.
22 © Nokia 2012 Debug your design for Series 40 full touch.pptx v.01 2012-12-11 Jan Krebber
Prepare the prototype.
23 © Nokia 2012 Debug your design for Series 40 full touch.pptx v.01 2012-12-11 Jan Krebber
Put participant's tasks on index card and print all your tasks on paper.
24 © Nokia 2012 Debug your design for Series 40 full touch.pptx v.01 2012-12-11 Jan Krebber
Run a pilot study.
25 © Nokia 2012 Debug your design for Series 40 full touch.pptx v.01 2012-12-11 Jan Krebber
26 © Nokia 2012 Debug your design for Series 40 full touch.pptx v.01 2012-12-11 Jan Krebber
TEST SESSION
Test for 1 hour.
27 © Nokia 2012 Debug your design for Series 40 full touch.pptx v.01 2012-12-11 Jan Krebber
• 10 min: Welcome, introduction, sign agreement and warm-up • 30 min: Tasks • 10 min: Open issues, wrapping up and good-bye • 10 min: Take additional notes and prepare the next session
The participant talks – not you.
28 © Nokia 2012 Debug your design for Series 40 full touch.pptx v.01 2012-12-11 Jan Krebber
Present each story and task on an index card; one after another.
29 © Nokia 2012 Debug your design for Series 40 full touch.pptx v.01 2012-12-11 Jan Krebber
You must understand what people do and what people say.
30 © Nokia 2012 Debug your design for Series 40 full touch.pptx v.01 2012-12-11 Jan Krebber
Ask for open issues after the tasks are done.
31 © Nokia 2012 Debug your design for Series 40 full touch.pptx v.01 2012-12-11 Jan Krebber
Reward your participants.
32 © Nokia 2012 Debug your design for Series 40 full touch.pptx v.01 2012-12-11 Jan Krebber
33 © Nokia 2012 Debug your design for Series 40 full touch.pptx v.01 2012-12-11 Jan Krebber
TEST OUTCOME
The biggest issue is the most urgent.
34 © Nokia 2012 Debug your design for Series 40 full touch.pptx v.01 2012-12-11 Jan Krebber
Concept – redesign. Implemented app – try to tweak only.
35 © Nokia 2012 Debug your design for Series 40 full touch.pptx v.01 2012-12-11 Jan Krebber
36 © Nokia 2012 Debug your design for Series 40 full touch.pptx v.01 2012-12-11 Jan Krebber
Test your tweak – a very simple test might do the trick here.
37 © Nokia 2012 Debug your design for Series 40 full touch.pptx v.01 2012-12-11 Jan Krebber
38 © Nokia 2012 Debug your design for Series 40 full touch.pptx v.01 2012-12-11 Jan Krebber
UX OFFERING FOR SERIES 40
There is a UI style guide.
39 © Nokia 2012 Debug your design for Series 40 full touch.pptx v.01 2012-12-11 Jan Krebber
The Nokia’s Series 40 stencils support Inkscape.
40 © Nokia 2012 Debug your design for Series 40 full touch.pptx v.01 2012-12-11 Jan Krebber
Series 40 UI component’s demo app showcases UI and code.
41 © Nokia 2012 Debug your design for Series 40 full touch.pptx v.01 2012-12-11 Jan Krebber
Series 40 UI design
42 © Nokia 2012 Debug your design for Series 40 full touch.pptx v.01 2012-12-11 Jan Krebber
• UX Library for Series 40 : http://www.developer.nokia.com/Resources/Library/Full_Touch/
• UI Component’s Demo App:
https://projects.developer.nokia.com/s40uivisualisation • Wiki companion article for this webinar:
http://www.developer.nokia.com/Community/Wiki/Series_40_UI_design_usabillity_testing_webinar_-_companion_article
Further readings about testing
43 © Nokia 2012 Debug your design for Series 40 full touch.pptx v.01 2012-12-11 Jan Krebber
• Rocket Surgery Made Easy: The Do-it-yourself Guide to Finding and Fixing Usability Problems. Steve Krug (2009)
• Paper Prototyping: The Fast and Easy Way to Design and Refine User Interfaces. Carolyn Snyder (2003).
• Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests. Jeffrey Rubin and Dana Chisnell (2008)
• Jacob Nielsen’s blog: http://www.useit.com
44 © Nokia 2012 Debug your design for Series 40 full touch.pptx v.01 2012-12-11 Jan Krebber
TAKE HOME MESSAGES
Even your mom will give you more insights than nobody.
45 © Nokia 2012 Debug your design for Series 40 full touch.pptx v.01 2012-12-11 Jan Krebber
2-3 participants are enough if you test multiple times.
46 © Nokia 2012 Debug your design for Series 40 full touch.pptx v.01 2012-12-11 Jan Krebber
Run a pilot study.
47 © Nokia 2012 Debug your design for Series 40 full touch.pptx v.01 2012-12-11 Jan Krebber
The biggest issue is the most urgent.
48 © Nokia 2012 Debug your design for Series 40 full touch.pptx v.01 2012-12-11 Jan Krebber
49 © Nokia 2012 Debug your design for Series 40 full touch.pptx v.01 2012-12-11 Jan Krebber
EXERCISES
Exercise: Watch the videos. What went wrong? How do you fix it?
50 © Nokia 2012 Debug your design for Series 40 full touch.pptx v.01 2012-12-11 Jan Krebber
Exercise: In which case is it enough to have only 2-3 participants and why?
51 © Nokia 2012 Debug your design for Series 40 full touch.pptx v.01 2012-12-11 Jan Krebber
Exercise: You are not sure what the participant is thinking. What do you do?
52 © Nokia 2012 Debug your design for Series 40 full touch.pptx v.01 2012-12-11 Jan Krebber
Exercise: The participant mentions that she is not giving you what you expect from her. What do you say?
53 © Nokia 2012 Debug your design for Series 40 full touch.pptx v.01 2012-12-11 Jan Krebber
Exercise: The participant thinks she is doing everything wrong. What do you say?
54 © Nokia 2012 Debug your design for Series 40 full touch.pptx v.01 2012-12-11 Jan Krebber
Exercise: Why not giving all the tasks on paper to the participant?
55 © Nokia 2012 Debug your design for Series 40 full touch.pptx v.01 2012-12-11 Jan Krebber
Exercise: How would you classify the errors you find? Which errors do you fix first?
56 © Nokia 2012 Debug your design for Series 40 full touch.pptx v.01 2012-12-11 Jan Krebber
57 © Nokia 2012 Debug your design for Series 40 full touch.pptx v.01 2012-12-11 Jan Krebber
THANKS TO: SANNA HIUKKA ANNE KIVIMAA
58 © Nokia 2012 Debug your design for Series 40 full touch.pptx v.01 2012-12-11 Jan Krebber
THANKS [email protected]