Debalina Project

8/12/2019 Debalina Project

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A

MAJOR PROJECT REPORT

ONRECRUITMENT OF TEMP STAFFING

AT

ADECCO INDIA PRIVATE LIMITEDSubmitted for !rti!" fu"fi""me#t of re$uireme#t for t%e !&!rd of de'ree

Of

Master of Business AdministrationOf

West Bengal University of TechnologySession: 2011-201

Su!ervision "y: Su"mited "y: So#!"i S!r(!r Deb!"i#! C%!tter)eeTe!m "e!d Re*ruitme#t Ro"" No+ ,-.//011//2 of ,/113,/1. Re' No+ 11,-./41///2 of ,/113,/1,

M5A III Seme6ter

,/1,#$%$&T BUS'&$SS S()**+

,A(U+T. * MA&A%$M$&T/

#$%$&T $U(AT'*& #$S$A#() *U&AT'*&

,A venture of #B %rou!/

5!r! 7!t%!"i!8 P9O9+ Te"i#i!r!8 P9S9+ Tit!'!r%8 5!rr!*(ore87o"(!t! :;e6t 5e#'!"< = 4//1,1

1


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$(+A#AT'*&

I t%e u#der6i'#ed 6o"em#"> de*"!re t%!t t%e reort of t%e ro)e*t &or( e#tit"ed #ecruitment on

Tem! Staffing8 i6 b!6ed m> o &or( *!rried out duri#' t%e *our6e of m> 6tud>9

I !66ert t%!t t%e 6t!teme#t6 m!de !#d *o#*"u6io#6 dr! !re !# out*ome of t%e ro)e*t &or(9 Ifurt%er de*"!re t%!t to t%e be6t of m> (#o&"ed'e !#d be"ief t%!t t%e ro)e*t reort doe6 #ot

*o#t!i# !#> !rt of !#> &or( &%i*% %!6 bee# 6ubmitted for t%e !&!rd of !#> ot%er

de'ree?di"om!?*ertifi*!te i# t%i6 U#i@er6it> or !#> ot%er U#i@er6it>9

:Si'#!ture of t%e C!#did!te e"alina (hatteree be!ri#' Ro"" No9,-.//011//2 of ,/1131.8 !#d Re'9 No9 = 11,-./41///2 of ,/1131,9 C!rried b> u#der m> 'uid!#*e!#d 6uer@i6io# from 2340542012 to 2340642012 for t%e !&!rd of De'ree i# M!6ter of 5u6i#e66Admi#i6tr!tio# of Re'e#t Edu*!tio# Re6e!r*% Fou#d!tio#8 7o"(!t!9

To t%e be6t of t%e m> (#o&"ed'e t%e reort

i< Embodie6 t%e &or( of t%e *!#did!te %im6e"f8

ii< B!6 du"> bee# *om"eted8

iii< Fu"fi"6 t%e re$uireme#t of t%e ordi#!#*e re"!ti#' to t%e M5A de'ree of t%e U#i@er6it>

!#d

i@< I6 u to t%e de6ired 6t!#d!rd for t%e uro6e of &%i*% i6 6ubmitted9

:Si'#!ture of t%e Guide t%!t t%e ro)e*t e#tit"ed

#ecruitment of Tem! Staffing8 At

Adecco 'ndia 9rivate +imited

Submitted b>e"alina (hatteree #oll &o4-2500;11006 of 2011 - 201 #eg4 &o4-11250 t%e u#der6i'#ed !6 ! !rt of t%e e!mi#!tio# for t%e !&!rd of M!6terof 5u6i#e66 Admi#i6tr!tio# de'ree of ;e6t 5e#'!" U#i@er6it> of Te*%#o"o'>8 7o"(!t! :;959


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A#> !**om"i6%me#t re$uire6 t%e effort of m!#> Peo"e8 t%i6 &or( i6 !"6o 6!me9 I %!@e t!(e#

effort6 i# t%i6 ro)e*t8 but8 it &ou"d #ot %!@e bee# o66ib"e &it%out t%e (i#d 6uort !#d %e" of

m!#> i#di@idu!"6 !#d or'!#i!tio#69 I &ou"d "i(e to ete#d m> 6i#*ere t%!#(6 to !"" of t%em9

I !m %i'%"> i#debted to Ms4 Ar!ita Maumder ,Branch Manager/ !#d m> 'uide Ms4 Sonali

Sar?ar ,Team +ead- #ecruitment/ !t Adecco 'ndia Salt +a?e Branch8 for t%eir 'uid!#*e !#d

*o#6t!#t 6uer@i6io# !6 &e"" !6 for ro@idi#' #e*e66!r> i#form!tio# re'!rdi#' t%e ro)e*t !"6o

for t%eir 6uort i# *om"eti#' t%e ro)e*t9

I &ou"d "i(e to ere66 m> 'r!titude to&!rd6 Ms4(handrima as Ms4Tamali?a %hosh

:Re*ruitme#t Co#6u"t!#t of Ade**o I#di!< other mem"ers ofAdecco 'ndiafor t%eir (i#d *o3

oer!tio# !#d e#*our!'eme#t &%i*% %e"ed me i# *om"etio# of t%i6 ro)e*t9

I &ou"d !"6o t%!#(6 to Mr4 Sanoy Bhattacharya ,Assistant irector/of m> I#6titutio# #egent

$ducation #esearch oundationfor 'i@i#' me t%e oortu#it>9

I !"6o ete#d m> %e!rtfe"t t%!#(6 to m> family and friends&it%out &%om t%i6 ro)e*t &ou"d%!@e bee# ! di6t!#t re!"it>9

Ta"le of (ontents


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$7$(UT'@$ SUMMA#.

T%i6 reort i6 !bout t%e ro*e66 of temor!r> 6t!ffi#' i# Ade**o I#di!9 Ade**o i6 o#e of t%e

"e!di#' BR 6o"utio#6 ro@ider6 i# t%e *ou#tr> !#d it6 m!)or bu6i#e66 i6 temor!r> 6t!ffi#'9 T%e

reort ro@ide6 ! brief o@er@ie& of m> te#ure !t Ade**o &%i*% ro@ided me ! %o"i6ti* "e!r#i#'

eerie#*e9 A brief e"!#!tio# !bout Ade**o %!6 bee# ro@ided to u#der6t!#d %o& temor!r>

6t!ffi#' i6 "i#(ed to @!riou6 ot%er 6er@i*e6 ro@ided b> t%e *om!#> 6u*% !6 tr!i#i#' !#d !>ro""

m!#!'eme#t9 T%e m!)or ro*e66e6 of temor!r> 6t!ffi#' !6 fo""o&ed i# Ade**o %!@e bee#

e"!i#ed i# det!i" to u#der6t!#d it better9 T%ere !re 6e@er!" !d@!#t!'e6 of temor!r> 6t!ffi#'

bot% for t%e *om!#ie6 !#d em"o>ee6 be*!u6e of &%i*% *om!#ie6 ot for it9 T%o6e !d@!#t!'e6

%!@e bee# e"!bor!ted i# t%e reort9 T%ou'% temor!r> 6t!ffi#' %!6 6e@er!" be#efit68 it %!6 6ome

-

S"9No Tit"e P!'e #o

19 Ee*uti@e 6umm!r> 4

,9 C%!ter+31I#trodu*tio#

031

.9 C%!ter+3,Com!#> Profi"e

1-3,

9 C%!ter+3.Liter!ture Re@ie&

,3.2

9 C%!ter3Tem St!ffi#'

/3.

-9 C%!ter+3

Ade**o Tem St!ffi#'

3/

49 C%!ter+-D!t! A#!">6i6

13-

29 C%!ter+34Co#*"u6io#8 Fi#di#'6 Su''e6tio#

43-4

09 Le!r#i#' out*ome6 -2

1/9 5ib"io'r!%> -0


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dr!&b!*(6 !"6o &%i*% mu6t be o#dered uo#9 T%ere !re 6e@er!" !re!6 &%ere imro@eme#t6 *!#

be m!de to imro@e t%e temor!r> 6t!ffi#' i#du6tr> for t%e be#efit of t%e e*o#om> !6 ! &%o"e9

T%e i#du6tr> i6 'ro&i#' !t ! r!id !*e !#d "oo(i#' !t t%e *urre#t 6t!te !#d ote#ti!" of I#di!#

e*o#om>8 it *!# be *o#*"uded t%!t t%e i#du6tr> i6 %ere to 6t!>9

CHAPTER 1

INTRODUCTION

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'&T#*U(T'*&

Temor!r> em"o>ee6 !re %ired dire*t"> b> t%e *om!#> or t%e> !re obt!i#ed from ! temor!r>

6t!ffi#' !'e#*>9 If !# !'e#*> ro@ide6 t%e temor!r> em"o>ee8 t%e em"o>er !>6 ! fee o@er !#d

!bo@e t%e *ome#6!tio# *o""e*ted b> t%e em"o>ee9 Temor!r> em"o>ee68 &%o &or( t%rou'% !#

!'e#*>8 m!> %!@e !id be#efit6 6u*% !6 %e!"t% *!re i#6ur!#*e9 T%e6e em"o>ee6 rem!i# t%e

em"o>ee of t%e !'e#*>8 #ot t%e em"o>ee of t%e *om!#> &%ere t%e> !re "!*ed9

T%e temor!r> 6t!ffi#' i#du6tr> ro@ide6 ! *ome""i#' 6e*tor!" *!6e t%rou'% &%i*% i66ue6 of

6er@i*e 6e*tor '"ob!"i!tio# *!# be e"ored9 Temor!r> 6t!ffi#' !'e#*ie6 !re ! form of "!bour

m!r(et i#termedi!r>8 meeti#' t%e #eed6 of *"ie#t *om!#ie6 for *o#tr!*t &or(er6 of m!#> (i#d69

;%i"e i# t%e e!r"> 104/6 t%e i#du6tr> &!6 o#"> re!""> @i6ib"e i# t%e US8 !#d t%e Euroe!#

m!r(et6 of t%e U78 Fr!#*e !#d t%e Net%er"!#d68 t%e i#du6tr> %!6 #o& be*ome tru"> H'"ob!"9

Co#6o"id!tio# of t%e i#du6tr> i# it6 *ore m!r(et6 of Nort% Ameri*! !#d ;e6ter# Euroe %!6 bee#

!**om!#ied b> 6ub6t!#ti!" 'ro&t% i# t%e rem!i#der of ;e6ter# Euroe8 !#d mo6t re*e#t">8 i# t%e

emer'i#' m!r(et6 of E!6ter# Euroe8 L!ti# Ameri*! !#d E!6t A6i!9 A**ordi#' to ! re*e#t 6tud>8

t%e '"ob!" temor!r> 6t!ffi#' i#du6tr> i6 #o& &ort% 6ome US1,/ bi""io# !##u!""> :St!ffi#'

I#du6tr> A#!">6t68 I#*8 ,//.


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i#ter#!tio#!" i#@e6tme#t i# t%e 6e*tor9 Su*% i#@e6tme#t %!6 !**e"er!ted 6i#*e t%e mid3100/68 &it%

!"" t%e "e!di#' !'e#*ie6 6eei#' ! 6i'#ifi*!#t f!"" i# t%e 6%!re of re@e#ue6 deri@ed from t%eir %ome

*ou#tr>9 To 'i@e o#e e!m"e8 Ade**o8 t%e "!r'e6t !'e#*> '"ob!""> &it% !##u!" re@e#ue6 of o@er

US1,b#8 e!#ded it6 o@er6e!6 re@e#ue6 from 12 to 4/ er*e#t of t%e tot!" o@er t%e eriod

1003,///9 De6ite t%e &or( o# &%o doe6 t%e temi#' :P!r(er 100 6t!ff :Ro'er68 ,/// *"ie#t firm6 u6e temor!r>

6t!ffi#' !'e#*ie6 :;!rd et al98 ,//1 i#

t%e t&o *ore m!r(et6 of t%e US !#d t%e U7 %!6 !d@!#*ed *o#6ider!b"> i# re*e#t >e!r6 :T%eodore

!#d Pe*(8 ,//,K ;!rd8 ,//. 6t!ffi#' m!r(et6 of ot%er

*ou#trie68 !#d t%e ro"e t%!t t%e "e!di#' tr!#6#!tio#!" !'e#*ie6 "!> i# t%eir de@e"ome#t8 rem!i#6

6!r6e9

What is Staffing Meaning

T%e term Staffingi# m!#!'eme#t *o#6i6t6 of +3

19 Se"e*ti#' t%e ri'%t er6o# for t%e ri'%t o6t9

,9 Tr!i#i#' !#d de@e"ome#t9

.9 Gi@i#' roer remu#er!tio# !#d moti@!tio#9

9 Perform!#*e !r!i6!" of em"o>ee69

9 Proer romotio#68 tr!#6fer68 et*9

Staffing 9rocess - Ste!s involved in Staffing

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Man!oer reCuirements-T%e @er> fir6t 6te i# 6t!ffi#' i6 to "!# t%e m!#o&er i#@e#tor>

re$uired b> ! *o#*er# i# order to m!t*% t%em &it% t%e )ob re$uireme#t6 !#d dem!#d69 T%erefore8

it i#@o"@e6 fore*!6ti#' !#d determi#i#' t%e future m!#o&er #eed6 of t%e *o#*er#9

#ecruitment-O#*e t%e re$uireme#t6 !re #otified8 t%e *o#*er# i#@ite6 !#d 6o"i*it6 !"i*!tio#6

!**ordi#' to t%e i#@it!tio#6 m!de to t%e de6ir!b"e *!#did!te69

Selection-T%i6 i6 t%e 6*ree#i#' 6te of 6t!ffi#' i# &%i*% t%e 6o"i*ited !"i*!tio#6 !re 6*ree#ed

out !#d 6uit!b"e *!#did!te6 !re !oi#ted !6 er t%e re$uireme#t69

*rientation and 9lacement-O#*e 6*ree#i#' t!(e6 "!*e8 t%e !oi#ted *!#did!te6 !re m!de

f!mi"i!r to t%e &or( u#it6 !#d &or( e#@iro#me#t t%rou'% t%e orie#t!tio# ro'r!mme69 P"!*eme#t

t!(e6 "!*e b> utti#' ri'%t m!# o# t%e ri'%t )ob9

Training and evelo!ment-Tr!i#i#' i6 ! !rt of i#*e#ti@e6 'i@e# to t%e &or(er6 i# order to

de@e"o !#d 'ro& t%em &it%i# t%e *o#*er#9 Tr!i#i#' i6 'e#er!""> 'i@e# !**ordi#' to t%e #!ture of

!*ti@itie6 !#d 6*oe of e!#6io# i# it9 A"o#' &it% it8 t%e &or(er6 !re de@e"oed b> ro@idi#'

t%em etr! be#efit6 of i# det% (#o&"ed'e of t%eir fu#*tio#!" !re!69 De@e"ome#t !"6o i#*"ude6

'i@i#' t%em (e> !#d imort!#t )ob6 !6 ! te6t or e!mi#!tio# i# order to !#!">6e t%eir

erform!#*e69

#emuneration- It i6 ! (i#d of *ome#6!tio# ro@ided mo#et!ri"> to t%e em"o>ee6 for t%eir

&or( erform!#*e69 T%i6 i6 'i@e# !**ordi#' to t%e #!ture of )ob3 6(i""ed or u#6(i""ed8 %>6i*!" orme#t!"8 et*9 Remu#er!tio# form6 !# imort!#t mo#et!r> i#*e#ti@e for t%e em"o>ee69

9erformance $valuation-I# order to (ee ! tr!*( or re*ord of t%e be%!@iour8 !ttitude6 !6 &e""

!6 oi#io#6 of t%e &or(er6 to&!rd6 t%eir )ob69 For t%i6 re'u"!r !66e66me#t i6 do#e to e@!"u!te !#d

6uer@i6e differe#t &or( u#it6 i# ! *o#*er#9 It i6 b!6i*!""> *o#*er#i#' to (#o& t%e de@e"ome#t

*>*"e !#d 'ro&t% !tter#6 of t%e em"o>ee6 i# ! *o#*er#9

9romotion and transfer-Promotio# i6 6!id to be ! #o#3 mo#et!r> i#*e#ti@e i# &%i*% t%e

&or(er i6 6%ifted from ! %i'%er )ob dem!#di#' bi''er re6o#6ibi"itie6 !6 &e"" !6 6%ifti#' t%e

&or(er6 !#d tr!#6ferri#' t%em to differe#t &or( u#it6 !#d br!#*%e6 of t%e 6!me or'!#i!tio#9

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9#*($SS +*W *# STA'&%

ACTIVIT SU5 ACTIVIT

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What Are the Benefits of Staffing Agencies

St!ffi#' !'e#*ie6 erform re*ruitme#t !#d 6e"e*tio# ro*e66e6 for or'!#i!tio#6 t%!t do#t %!@e

t%e time8 eerti6e or re6our*e6 #e*e66!r> to m!#!'e t%e em"o>me#t ro*e66e69 Some 6t!ffi#'

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!'e#*ie6 ro@ide temor!r> &or(er68 !#d ot%er6 ro@ide *!#did!te6 for tem3to3%ire

!rr!#'eme#t69 Re'!rd"e66 of t%e em"o>me#t t>e8 t%ere !re *ert!i# !d@!#t!'e6 to em"o>er6 u6e

of 6t!ffi#' !'e#*ie68 i#*"udi#' eerti6e8 *o6t8 !@!i"!bi"it> of &or(er6 !#d em"o>ee rete#tio#9

$D!ertise

St!ffi#' !'e#*ie6 ofte# %!@e ! "e@e" of eerti6e t%!t f!r e*eed6 6ome em"o>er6 %um!#

re6our*e6 de!rtme#t69 Biri#' re*ruiter68 em"o>me#t 6e*i!"i6t6 !#d !# em"o>me#t or

re*ruiti#' m!#!'er to 6uer@i6e 6t!ff *ou"d re$uire ! "e#'t%> re*ruiti#' eriod to fi#d $u!"ified

em"o>ee69 St!ffi#' !'e#*ie6 ro@ide 6er@i*e6 t%!t ri@!" t%e be6t $u!"ified re*ruiter6 !#d

em"o>me#t 6e*i!"i6t68 u6u!""> !t ! "o&er *o6t9 Em"o>ee6 of 6t!ffi#' !'e#*ie6 'e#er!""> %!@e !

%i'%er "e@e" of eerti6e re"!ted to )ob (#o&"ed'e8 em"o>me#t tre#d6 !#d re*ruitme#t r!*ti*e6

b> @irtue of *o#ti#uou6 "!*eme#t of em"o>ee69 T%e> !"6o %!@e i#du6tr> eerti6e if t%e> &or(

for 6t!ffi#' !'e#*ie6 t%!t 6e*i!"ie i# *ert!i# fie"d68 6u*% %e!"t% *!re ro@ider69

(ost

U6i#' 6t!ffi#' !'e#*ie6 *!# re6u"t i# "o&er *o6t6 !66o*i!ted &it% %iri#' !de$u!te 6t!ff to re*ruit

!"i*!#t69 Bo&e@er8 be*!u6e 6t!ffi#' !'e#*ie6 m!#!'e t%e e#tire em"o>me#t ro*e668 t%e> !"6o

re"ie@e em"o>er6 of *o6t6 re"!ted to re3em"o>me#t te6ti#'8 b!*('rou#d i#@e6ti'!tio#6 !#d

dru' 6*ree#i#'9 I# !dditio#8 em"o>er6 6!@e mo#e> re"!ted to t%e ee#6e of !>ro"" ro*e66i#'

!#d be#efit6 !dmi#i6tr!tio#9 Sm!"" em"o>er6 fi#d t%!t t%e> *!# re"> o# 6t!ffi#' !'e#*ie6 to

ro@ide t%em &it% $u!"ified em"o>ee6 !t rem!r(!b"e 6!@i#'69

&etor?

St!ffi#' !'e#*ie6 %!@e ! "!r'er #et&or( of !@!i"!b"e &or(er6 t%!# do m!#> em"o>er69

Em"o>er6 "oo(i#' to %ire 6e!6o#!" &or(er68 for e!m"e8 &ou"d #eed to !d@erti6e )ob oe#i#'68

i#ter@ie& *!#did!te6 !#d ro*e66 #e& %ire do*ume#t!tio# for ! re"!ti@e"> 6%ort eriod of

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em"o>me#t9 St!ffi#' !'e#*ie68 o# t%e ot%er %!#d8 m!> %!@e re"!tio#6%i6 &it% &or(er6 t%e>@e

!"re!d> ide#tified !6 dee#d!b"e8 re"i!b"e !#d *o#6*ie#tiou6 !#d &%o *!# fi"" ! @!*!#*> i# !

m!tter of d!>68 or e@e# %our69 T%e #et&or( t%!t 6t!ffi#' !'e#*ie6 m!i#t!i# i6 ! bro!d o#e from

&%i*% t%e> *!# t! ote#ti!" em"o>ee6 &%o *!# fi"" !#> o6itio# !# em"o>er mi'%t %!@e or

!#ti*i!te

#etention

Em"o>er6 t%!t e#'!'e t%e 6er@i*e6 of 6t!ffi#' !'e#*ie6 for temor!r> em"o>ee6 'et !#

oortu#it> to ob6er@e em"o>ee erform!#*e8 $u!"ifi*!tio#6 !#d &or( %!bit6 before offeri#' t%e

temor!r> &or(er ! erm!#e#t )ob9 T%i6 *!# *ut do o# tur#o@er o#*e t%e tri!" eriod i6

*om"ete !#d bot% t%e em"o>ee !#d em"o>er !re 6!ti6fied t%e )ob i6 ! 'ood fit9 U6i#' 6t!ffi#'

!'e#*ie6 for %i'%3@o"ume "!*eme#t6 *!# re6u"t i# treme#dou6 6!@i#'6 re"!ted to tur#o@er8

tr!i#i#' *o6t6 !#d t%e i#t!#'ib"e *o6t6 of tur#o@er8 6u*% !6 em"o>ee mor!"e9

#$(#U'TM$&T:-

RECRUITMENT i6 t%e fir6t 6te i# t%e ro*e66 of fi""i#' ! @!*!#*>9 Re*ruitme#t i6 t%e

'e#er!ti#' of !"i*!#t6 for 6e*ifi* o6itio#6 to be fi""ed u i# t%e or'!#i!tio#9 I# ot%er &ord68

it i6 ! ro*e66 of 6e!r*%i#' for !#d obt!i#i#' !"i*!#t6 for )ob6 6o t%!t t%e ri'%t eo"e i# ri'%t

#umber *!# be 6e"e*ted9

A**ordi#' to D!"e oder8 Re*ruitme#t i6 t%e ro*e66 to di6*o@er t%e 6our*e6 of m!#o&er to

meet t%e re$uireme#t6 of t%e 6t!ffi#' 6*%edu"e !#d to em"o> effe*ti@e me!6ure6 for !ttr!*ti#'

t%!t m!#o&er i# !de$u!te #umber6 to f!*i"it!te effe*ti@e 6e"e*tio# of !# effi*ie#t &or(i#'

for*e9

T$M9 STA'&%:-

Temor!r> em"o>me#t i6 ! 6itu!tio# &%e# t%e em"o>ee offer6 %i6 6er@i*e6 to t%e em"o>er for

! fied eriod of time !#d i6 ee*ted to "e!@e !fter t%e *om"etio# of 6u*% fied eriod9

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Temor!r> em"o>ee6 !re ofte# *!""ed !6 EcontractualFor EcasualF6t!ff !#d m!> &or( fu""3time

or !rt3time dee#di#' uo# t%e #eed9

A Gtem!8i6 ! temor!r> &or(er &it% !# or'!#i!tio# &%o i6 o# ! t%ird3!rt> :6t!ffi#' *om!#>ro""9 A &e""3!**eted #orm i# '"ob!" *om!#ie68 m!#> "!r'e I#di!# or'!#i!tio#6 !re #o&

%iri#' ! !rt of t%eir &or(for*e from em"o>ee "e!6i#' firm69

Temor!r> 6t!ffi#' firm6 re*ruit eo"e for t%eir *"ie#t6 b> u6i#' @!riou6 6our*e6 of re*ruiti#'

!@!i"!b"e9 T%e6e firm6 6our*e t%e *!#did!te6 !#d *o#du*t i#iti!" 6*ree#i#' b> u6i#' differe#t

met%od6 6o t%!t t%e> 6e"e*t !#d "!*e t%e ri'%t (i#d of eo"e for t%e ri'%t (i#d of )ob9

Ob)e*ti@e of m> 6tud> i6 to u#der6t!#d t%e ro*edure of re*ruitme#t o# Tem St!ffi#' fo""o&ed

b> ADECCO INDIA

1


16/74

CHAPTER-2

COMPANY PROFILE

(*M9A&. 9#*'+$

Better work better life

1-


17/74

T%e Ade**o Grou8 b!6ed i# uri*%8 S&iter"!#d8 i6 t%e &or"d6 "e!di#' ro@ider of BR

6o"utio#69 ;it% o@er .,8/// em"o>ee6 !#d 8// offi*e68 i# more t%!# -/ *ou#trie6 !#d

territorie6 !rou#d t%e &or"d8 Ade**o Grou offer6 ! &ide @!riet> of 6er@i*e68 *o##e*ti#' more

t%!# 4//8/// *o""e!'ue6 &it% o@er 1//8/// *"ie#t6 e@er> d!>9 T%e 6er@i*e6 offered f!"" i#to

t%e bro!d *!te'orie6 of temor!r> 6t!ffi#'8 erm!#e#t "!*eme#t8 out6our*i#'8 *o#6u"ti#' !#d

out"!*eme#t9 T%e Ade**o Grou i6 ! fortu#e G"ob!" // *om!#>9

Adecco @ision and Mission

Ade**o 6ee( t%o6e moti@!ted to m!(e *%!#'e !#d (#o& t%!t8 !6 !rt#er6 &e *!# %e" t%em to

6%!e !#d !*%ie@e t%eir er6o#!" !#d rofe66io#!" 'o!"69 It offer6 "ife 6(i""68 *!reer ro're66io#

!#d 6e*i!"ied eerti6e9 It *o#ti#u!""> 6ee(6 #e& !ro!*%e6 !#d it !rt#er &it% t%e be6t

tr!i#er69 Ade**o u6e te*%#o"o'> to *re!te re!" !d@!#t!'e69 It &!#t6 it6 !66o*i!te6 !#d *"ie#t6 to

tru"> be#efit from &or(i#' &it% t%em !#d it *o#ti#u!""> i#@e6t to 6u6t!i# it6 o6itio# !6 i##o@!tor69

Ade**o6 re6o#6ibi"it> i6 to *o##e*t eo"e bot% '"ob!""> !#d "o*!"">9 To !**om"i6% t%i68 it i6 e!6i"> !**e66ib"e

b> t%eir *"ie#t6 !#d !66o*i!te6 !t !"" time69 Ade**o i6 *o#fide#t t%!t8 it &i"" %e" to i#6ire t%eir

*o""e!'ue68 *"ie#t6 !#d !66o*i!te6 to !*%ie@e better &or(8 better "ife9

Ade**o i#6ire i#di@idu!"6 !#d or'!#i!tio#6 to &or( more effe*ti@e"> !#d effi*ie#t">8 !#d *re!te

're!ter *%oi*e i# t%e dom!i# of &or(8 for t%e be#efit of !"" *o#*er#ed9 Ade**o !im i6 to 'i@e

e@er>o#e i#@o"@ed &it% Ade**o t%e oortu#it> to imro@e t%eir 6itu!tio#8 be it !t &or(8 !t %ome8

i# "ei6ure !*ti@itie6 or i# "ife9 Ade**o i6 t%e &or"d "e!der i# *o##e*ti#' eo"e bot% '"ob!""> !#d

"o*!""> &it% t%e t!"e#t t%e> #eed !#d t%e &or( t%!t t%e> &!#t

Adecco 'ndia = An *vervie

Ade**o I#di!8 %e!d$u!rtered i# 5!#'!"ore8 i6 ! "e!di#' e#d3to3e#d BR 6o"utio#6 *om!#> &it% !

fo*u6 o# Ee*uti@e Se!r*%8 Re*ruitme#t8 Tr!i#i#' Le!r#i#' !#d Temor!r> St!ffi#' 6er@i*e6

14


18/74

to *"ie#t or'!#i!tio#69 ;it% ! #!tio#!" re6e#*e i# / br!#*%e6 !*ro66 I#di! !#d t%e Midd"e E!6t8

Ade**o i6 t%e f!6te6t 'ro&i#' BR Com!#> i# I#di!

R!id 'ro&t% &it% t%e "!r'e6t br!#*% #et&or( of /9

O@er 4/8/// !66o*i!te o# !66i'#me#t e@er> d!>8 #!tio#!"">9

Di6ti#'ui6%ed "i6t of o@er 1/// *"ie#t6 !*ro66 !"" 6e'me#t69

P"!*eme#t of !rou#d /// *!#did!te6 er mo#t%8 !*ro66 I#di!9

O@er 2// tr!i#ed !#d 6e*i!"ied *o#6u"t!#t6 to *u6tomie >our BR 6o"utio#69

Ade**o I#di! i6 t%e I#di!# !rm of t%e ,, 5i""io# Ade**o Grou9 Ade**o i6 t%e &or"d6 No9 1 BR

Ser@i*e6 Com!#>8 &it% -8/// offi*e6 i# 4, *ou#trie6 !#d o@er / >e!r6 of eerie#*e i# t%e BR

So"utio#6 i#du6tr>9 Ade**o %!6 ./8/// erm!#e#t *o""e!'ue6 &or"d&ide8 r!#(6 No9 1 or No9 , i#

1/ of t%e &or"d6 to 1. 6t!ffi#' m!r(et68 ro@idi#' ! f"eib"e &or(for*e for *"ie#t6 !#d ! @!"ued

*!reer otio# for A66o*i!te69 Ade**o %!6 t%e %i'%e6t m!r(et 6%!re8 re@e#ue8 *!6% f"o& !#d m!r(et

*!it!"i!tio# i# t%e i#du6tr> !#d 6er@e6 !rou#d 1,8/// C"ie#t6 !#d u to 4//8/// !66o*i!te6

e!*% d!>9

(*#9*#AT$ ST#U(TU#$:-

The industries Adecco !rovide )# Solutions to:

12

ExecutiveSearch

LearningSolutions

StafngSolutions

Adecco India

RecruitmentSolutions


19/74

I#form!tio# Te*%#o"o'>

IT E#!b"ed Ser@i*e6

A'ri*u"ture !#d A'ri3b!6ed Or'!#i!tio#6

Te"e*om8 Medi! E#tert!i#me#t

E#'i#eeri#'8 Pro*e66 I#fr!6tru*ture

Co#6umer Ser@i*e6 Ret!i"

5!#(i#'8 Fi#!#*i!" Ser@i*e6 I#6ur!#*e

Adecco Services

St!ffi#' So"utio#6

Re*ruitme#t So"utio#6

Profe66io#!" St!ffi#'

T!"e#t M!#!'eme#t So"utio#6

A66e66me#t So"utio#6

P!>ro"" M!#!'eme#t Ser@i*e6

M!#!'ed Ser@i*e6

Re*ruitme#t Pro*e66 Out6our*i#'

10


20/74

A$((* '&'A @A+U$S:-

I#te'rit>

I#*"u6i@it>

B!#d&or(

Commitme#t

Cu6tomer Ce#tri*

Tru6t

Re6e*t

Tr!#6!re#*>

I##o@!ti@e#e66

,/


21/74

*#%A&'AT'*&A+ ST#U(TU#$:-

S$#@'($ *$#'&%S:-

Re*ruitme#t Suort

Mi'r!tio#

Stru*tured O# 5o!rdi#'

A66o*i!te Tr!i#i#'

P!>ro"" M!#!'eme#t

(ircle )ead

Honal Manager

#egional Manager

Branch Manager

Accounts

Managers

#ecruitment

Team

9rocess

Team Su!ervisor


22/74

Com"i!#*e

Ade**o Suort Ce#tre

Cu6tomied So"utio#9

Adecco reaches ne milestone

Ade**o I#di!8 t%e I#di!# !rm of t%e 192 bi""io# Ade**o Grou8 t%e '"ob!" BR

6er@i*e6 firm8 tod!> !##ou#*ed t%!t it %!6 be*ome t%e fir6t BR firm i# I#di! e@er to

6*!"e t%e 1//8/// e!( i# t%e #umber of temor!r> 6t!ff o# it6 ro""69 T%e *om!#>

*ro66ed t%e #umber9

T%e firm me!#&%i"e8 !"6o u#@ei"ed it6 "!#6 to 6*!"e u from 2/ offi*e6 !*ro66 I#di!

to 1,/ b> ,/11 to e!#d it6 re6e#*e9 T%e #et&or( &i"" e#!b"e t%e *om!#> to

6our*e t%e ri'%t t!"e#t !#d ro@ide JIT :)u6t3i#3time< &or(for*e to o@er 18//

*u6tomer68 i# t%e metro6 !#d Tier3II !#d III *itie68 e#!b"i#' t%e *om!#> bui"d o# it6

"e!der6%i o6itio#i#' i# t%e 6!*e9 T%e6e 1//8/// !66o*i!te6 !re "!*ed !*ro66

@erti*!"6 "i(e i#fr!6tru*ture8 IT8 ret!i"8 "o'i6ti*68 te"e*om8 FMCG8 e#'i#eeri#'8

b!#(i#' !#d fi#!#*i!" 6er@i*e6 !mo#' ot%er69

Sud%!(!r 5!"!(ri6%#!#8 MD !#d CEO8 Ade**o I#di!8 6!id8 ;it% t%e #et&or( of 2/

br!#*%e68 &e !re *"o6er to our *"ie#t6 !#d !66o*i!te6 !*ro66 'eo'r!%ie69 T%i6 e#!b"e6

our *u6tomer6 to furt%er e!#d t%eir 6er@i*e6 !#d bu6i#e66 to Tier II !#d III *itie6 !6

Ade**o *!# ro@ide t%em ! %e!d 6t!rt to e#etr!te *itie6 &it% t%e ri'%t t!"e#t9 T%e

6t!ffi#' i#du6tr> e#etr!tio# i6 tod!> !bout /9.3/9 er *e#t !mo#' t%e or'!#i6ed

&or(for*e *om!red to de@e"oed e*o#omie6 &%ere t%e e#etr!tio# "e@e"6 !re !rou#d

,9 er *e#t to . er *e#t of t%e &or(for*e9

;it% t%e !**et!#*e of temi#'8 t%e i#du6tr> i6 'etti#' or'!#ied !#d t%ere i6 !

o66ibi"it> of t%e e#etr!tio# "e@e" to 'o u to 193, er *e#t of t%e or'!#ied

&or(for*e o@er t%e #et >e!r69 Go@er#me#t re'u"!tio#6 &i"" %!@e ! o6iti@e im!*t

o# t%e i#du6tr>8 5!"!(ri6%#!# !dded9


23/74

Adecco loo?s at "ig 'ndian !lay:-

Ade**o I#di!8 t%e I#di!# !rm of t%e Q92 bi""io# Ade**o Grou8 ! '"ob!" BR 6er@i*e6

firm 6!id it "!#6 to 6*!"e u it6 oer!tio#6 to 1,/ offi*e6 from it6 re6e#t 2/ *e#ter6

b> ,/119 T%i6 &i"" e#!b"e t%e *om!#> to 6our*e t%e ri'%t t!"e#t !#d ro@ide time">

&or(for*e to o@er 18// *u6tomer68 #ot o#"> i# t%e metro6 but !"6o i# tier II !#d III

*itie69 Ade**o !"6o !##ou#*ed t%!t it %!6 bee# 6u**e66fu" i# em"o>i#' 1//8///

temor!r> 6t!ff to &or( o# ! d!i"> b!6i69

E!#di#' our #et&or( &i"" %e" our *u6tomer6 to furt%er e!#d t%eir 6er@i*e6 !#d

bu6i#e66 to tier II !#d III *itie6 b> ro@idi#' t%em ! %e!d 6t!rt to e#etr!te t%e6e

*itie6 &it% t%e ri'%t t!"e#t9 A**ordi#' to 5!"!(ri6%#!# f"eib"e em"o>me#t %!6

&it#e66ed o6iti@e 'ro&t% i# t%e "!6t *ou"e of >e!r6 !#d %!6 %!d 're!t !**et!#*e b>

*!#did!te6 !#d em"o>er69 T%i6 *!# *%!#'e t%e future of &or( i# I#di! for 'ood !#d

o6iti@e"> im!*t t%e e*o#om>8 %e !dded9 T%e 5!#'!"ore3b!6ed *om!#> 6!id t%!t !6

! re6u"t of urb!#i!tio#8 it i6 e6tim!ted t%!t t%ere &i"" be 4/ *itie6 &it% ou"!tio# of

o@er 1 mi""io# i# t%e #et 1/ >e!r69 About 1/ mi""io# eo"e !re ee*ted to mo@e

to *itie6 b> ,/,/ !#d !bout 4// mi""io# b> ,//9 I#di!6 mo6t ried re6our*e i6 it6

&or(for*e !#d t%e "!bour m!r(et *omri6e6 !bout / mi""io# eo"e8 of &%i*% o#">

1// mi""io# m!(e u for t%e or'!#ied &or(for*e8 5!"!(ri6%#!# oi#ted out

T*9 consulting or staffing com!anies:-


24/74


25/74

Genius Consultants Ltd.

Ge#iu6 Co#6u"t!#t6 &!6 6t!rted rim!ri"> !6 ! Re*ruitme#t Co#6u"ti#' Or'!#i!tio#

but %!6 'ro to e#ter ot%er !re!6 6u*% !6 Temor!r> St!ffi#'8 Perm!#e#t St!ffi#'8P!>ro"" Pro*e66i#'8 5!*('rou#d S*ree#i#' I#@e6ti'!tio# !#d Com"i!#*eM!#!'eme#t9 It i6 !imed !t bei#' ! o#e36to 6%o for !"" t%e rob"em6 ! *"ie#t m!>%!@e9 Ge#iu6 %!6 "!*ed !rou#d 8/// midd"e !#d 6e#ior "e@e" ee*uti@e6 i# 6itee#*ou#trie69 T%e> !"6o m!#!'e t%e !>ro"" for 128/// em"o>ee6 !#d %!@e do#e .8///

b!*('rou#d *%e*(69

()A9T$#-

+'T$#ATU#$ #$@'$W


26/74

+'T$#ATU#$ #$@'$W

#$(#U'TM$&T:-

Re*ruitme#t i6 t%e ro*e66 of 6e!r*%i#' for ro6e*ti@e em"o>ee6 !#d 6timu"!ti#'t%em to !"> for )ob6 i# t%e or'!#i!tio#9 ;%e# more er6o# !"> for t%e )ob t%ere

&i"" be ! 6*oe of re*ruiti#' better er6o#69 Re*ruitme#t i6 ! "i#(!'e !*ti@it> bri#'i#'

to'et%er t%o6e &it% )ob6 !#d t%o6e 6ee(i#' )ob69

A**ordi#' to ODER8 Re*ruitme#t i6 t%e Pro*e66 to di6*o@er t%e 6our*e6 of

m!#o&er to meet t%e re$uireme#t6 of t%e 6t!ffi#' 6*%edu"e !#d to em"o> effe*ti@e

me!6ure6 for !ttr!*ti#' t%!t m!#o&er i# !de$u!te #umber6 to f!*i"it!te effe*ti@e6e"e*tio# of !# effi*ie#t &or(i#' for*e9

A**ordi#' to F"io8 Re*ruitme#t i6 t%e ro*e66 of 6e!r*%i#' for ro6e*ti@e

em"o>ee6 !#d 6timu"!ti#' !#d e#*our!'i#' t%em to !"> for )ob6 i# !#

or'!#i!tio#9

9#*($SS * #$(#U'TM$&T:-

Se"e*tio#

S*ree#i#'

A"i*!#t6 Poo"


27/74

The Ste!s of the #ecruiting 9rocess I and )o to 'dentify

ailure 9oints

It mi'%t 6urri6e >ou to (#o& t%!t t%e !@er!'e

re*ruiter *!##ot #!me t%e di6ti#*t 6te6 i# t%e re*ruiti#' ro*e668 #or t%e 'o!"6 or

*ommo# f!i"ure oi#t6 for e!*% 6te9 E@e# !mo#' re*ruiti#' "e!der68 it6 *ommo# for

t%em to re!"ie t%!t t%eir %iri#' ro*e66 i6 f!i"i#' but be u#!&!re of &%i*% 6te6 i#

t%e ro*e66 !re *!u6i#' t%e rob"em9

Em"o>erRe$ui6itio#

Job A#!">6i6Per6o##e"P"!##i#'

Se!r*%i#'A*ti@!tio#Se""i#'3Me66!'e3Medi!

Re*ruitme#tP"!##i#'NumberT>e6

Job V!*!#*ie6

A"i*!#t6Pou"!tio#

E@!"u!tio# A#d Co#tro"

Str!te'>De@e"ome#t;%ere

;%e#
http://www.ere.net/2010/05/10/the-steps-of-the-recruiting-process-%E2%80%A6-and-how-to-identify-failure-points/http://www.ere.net/2010/05/10/the-steps-of-the-recruiting-process-%E2%80%A6-and-how-to-identify-failure-points/http://www.ere.net/2010/05/10/the-steps-of-the-recruiting-process-%E2%80%A6-and-how-to-identify-failure-points/http://www.ere.net/2010/05/10/the-steps-of-the-recruiting-process-%E2%80%A6-and-how-to-identify-failure-points/


28/74

B!@i#' !d@i6ed ! #umber of or'!#i!tio#6 6ee(i#' to imro@e t%eir fu#*tio#8 I %!@e

de@e"oed ! ro*e66 for ide#tif>i#' t%e &e!( e"eme#t6 of ! re*ruiti#' ro*e668 &%i*%

I *!"" Re*ruiti#' F!i"ure Poi#t Ide#tifi*!tio# or Re*ruiti#' FPI9 T%ere !re t%ree

differe#t FPI !ro!*%e6 t%!t or'!#i!tio#6 *!# u6e to ide#tif> t%e (e> f!i"ureoi#t6 i# !#> %iri#' ro*e669 T%e> i#*"ude9

Auditi#' e!*% of t%e di6ti#*t 6te6 i# t%e re*ruiti#' ro*e66 to ide#tif> f!i"ure oi#t6

U6i#' ! >ie"d mode" to ide#tif> f!i"ure oi#t6

U6i#' 6ur@e>6 to ide#tif> &%!t6 &or(i#' !#d &%!t6 #ot &or(i#' i# t%e ro*e66

I# t%i6 !rti*"e I"" fo*u6 o# t%e fir6t !ro!*%8 *o@eri#' t%e ot%er t&o i# 6ub6e$ue#t

!rti*"e69

It m!> 6eem 6urri6i#'8 but m!#> or'!#i!tio#6 re!"ie 6i'#ifi*!#t be#efit )u6t from

m!i#' out &%!t t%e> *urre#t"> do !#d do #ot do8 ofte# re!"ii#' t%i#'6 t%e>

t%ou'%t &ere bei#' do#e &ere #ot9 T%e m!i#' !"6o !""o&6 !rti*i!#t6 to re!"ie

t%e bi' i*ture !#d t%e i#terre"!tio#6%i6 bet&ee# e!*% of t%e i#di@idu!" 6te69

B!@i#' ! m!ed ro*e66 !"6o e#!b"e6 *o#6tru*tio# of ! >ie"d mode" t%!t e#!b"e6

or'!#i!tio#6 to redi*t &%!t @o"ume of !"i*!#t6 &ou"d be #eeded to 6u**e66fu"">

*"o6e ! ro)e*ted @o"ume of re$ui6itio#69

The 1; Ste!s in an $ffective #ecruiting 9rocess

I# t%i6 6e*tio# I"" "i6t e!*% of t%e 10 di6ti#*t 6te6 i# t%e re*ruiti#' ro*e668 !6 &e"" !6

t%e rim!r> 'o!" !#d t%e *ommo# *!u6e of f!i"ure for e!*%9

Ste! J1 etermine your ideal recruiting target t%e 'o!" of t%i6 6te i6 to

determi#e re*i6e"> &%o re*ruiti#' effort6 6%ou"d t!r'et8 i#*"udi#' erform!#*e

"e@e"8 eerie#*e "e@e"8 !#d &%et%er or #ot t%e> !re !*ti@e"> "oo(i#' for ! )ob9 If

>oure t!r'eti#' to erformer6 oro!*%i#'from *ometitor68 t%e rem!i#i#' 6te6 of

t%e re*ruiti#' ro*e66 mu6t be de6i'#ed to fit t%e #eed6 i# t%e )ob 6e!r*% ro*e66 of>our t!r'eted *!#did!te if >ou ee*t to e@e# '!i# t%eir !tte#tio#9 At t%i6 6te m!#>
http://www.ere.net/tags/directsourcinghttp://www.ere.net/tags/directsourcing


29/74

firm6 rioritie t%eir )ob68 6o t%!t t%e> fo*u6 re6our*e6 o# )ob6 &it% t%e %i'%e6t

bu6i#e66 im!*t9 Commo# re!6o# for f!i"ure+ defi#i#' >our t!r'et but f!i"i#' to

de6i'# t%e !ro!*%e6 u6ed i# ! &!> *!!b"e of re*ruiti#' !#d %iri#' t%!t t>e of

t!r'et9

Ste! J2 Understanding your targetFs decision criteria ! 6i'#ifi*!#t !rt of

!#> re*ruiti#' ro*e66 i6 !ttr!*ti#' de6ired t!"e#t8 &%i*% >ou *!##ot do effe*ti@e">

&it%out u#der6t!#di#' &%!t >our t!r'et6 *o#6ider imort!#t9 T%i6 6te fo*u6e6 o#

ide#tif>i#' t%e (e> f!*tor68 (#o !6 )ob !**et!#*e *riteri!8 t%!t !re #e*e66!r> i#

order to *o#@i#*e ! $u!"ified ro6e*t to !"> for !#d e@e#tu!""> !**et ! )ob !t

>our firm9 Commo# re!6o# for f!i"ure+ omitti#' t%i6 6te !"to'et%er !#d rodu*i#'

me66!'e6 b!6ed o# &%!t t%e re*ruiti#' te!m fi#d6 *ome""i#' @er6u6 &%!t t%e t!r'et

t!"e#t #eed6 to %e!r !bout9

Ste! J >noing here your target Ghangs out8 %!@i#' defi#ed >our t!r'et

!#d t%eir de*i6io# *riteri!8 t%e #et 6te !im6 !t ide#tif>i#' &%ere >ou !re mo6t "i(e">

to fi#d t%e t!r'et t!"e#t8 i#*"udi#' &%!t *ommu#i*!tio# *%!##e"6 &ou"d be effe*ti@e

for re*ruitme#t me66!'e69 If >ou do#t !**ur!te"> ide#tif> &%ere t%e> 6e#d t%eir

time8 t%ere &i"" be ! "o& rob!bi"it> of >ou "!*i#' *ome""i#' i#form!tio# !bout t%e*om!#> !#d t%e oortu#it> i# ! "!*e t%e> &i"" fi#d or !> !tte#tio# to9 Commo#

re!6o# for f!i"ure+ omitti#' t%i6 6te !"to'et%er !#d de"o>i#' em"o>me#t br!#di#'

!#d re*ruitme#t m!r(eti#' to *%!##e"6 t%!t !re e!6ie6t to de"o> to9

Ste! JK $m!loyment "randing dri@i#' ! ie"i#e of t!"e#t i6 t%e ro"e of

em"o>me#t br!#di#'8 ! 6*ie#*e3dri@e# di6*i"i#e t%!t rodu*e6 ! *o#6i6te#t f"o& of

$u!"ified t!"e#t i#tere6ted i# 6ome d!> &or(i#' for >our or'!#i!tio#9 T%e 'o!" of

t%i6 6te i6 ro!*ti@e"> de@e"oi#' !#d de"o>i#' *o#te#t !bout &%!t m!(e6 >our

or'!#i!tio# ! de6ir!b"e "!*e to &or( i# t%e mi#d6 of >our t!r'et t!"e#t ou"!tio#69

Ob@iou6">8 if $u!"ified i#di@idu!"6 %!@e#t e@er %e!rd of >our firm or t%e> do#t

re!""> t%i#( t%!t >our firm offer6 !#> o6iti@e or *ome""i#' fe!ture68 >ou &o#t 'et

m!#> dire*t !"i*!#t69 Commo# re!6o# for f!i"ure+ firm6 re6e#t t%eir em"o>er

br!#d me66!'e i# ! erfe*t *oror!te form!t t%!t i6 #ot )ud'ed to be !ut%e#ti*or

be"ie@!b"e b> t%e t!r'et !udie#*e9
http://www.ere.net/tags/brandinghttp://www.ere.net/2010/04/26/authenticity-assessing-whether-your-recruiting-messages-are-effective-part-2-of-2/http://www.ere.net/2010/04/26/authenticity-assessing-whether-your-recruiting-messages-are-effective-part-2-of-2/http://www.ere.net/tags/brandinghttp://www.ere.net/2010/04/26/authenticity-assessing-whether-your-recruiting-messages-are-effective-part-2-of-2/


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Ste! J3 +earning your targetFs o" search !rocess !t t%i6 6te >ou

im"eme#t ! ro*e66 de6i'#ed to ide#tif> t%e t>i*!" ro*e66 t%!t >our t!r'et

!udie#*e u6e6 o#*e t%e> be'i# ! )ob 6e!r*%9 T%e 'o!" i6 to better u#der6t!#d re*i6e">

%o& t%e> "oo( for )ob68 6o t%!t >ou *!# e#'i#eer >our !ro!*% to !d@erti6i#'oortu#itie6 to m!(e >our )ob6 @i6ib"e to t%em9 If for e!m"e >ou "e!r#ed t%!t to

t!"e#t ofte# 6t!rt )ob 6e!r*%e6 u6i#' 5oo"e!# 6e!r*% 6tri#'6 e#tered i#to ! m!)or

6e!r*% e#'i#e @er6u6 @i6iti#' ! m!)or )ob bo!rd8 >ou m!> fo*u6 >our !tte#tio# o#

m!(i#' >our )ob6 "i6ti#' 6e!r*%3e#'i#e !**et!b"e !#d otimied8 @er6u6

bro!d*!6ti#' to m!*ro !#d mi*ro )ob bo!rd69 Commo# re!6o# for f!i"ure+ !'!i#8

m!#> re*ruiti#' ro*e66e6 omit t%i6 6te !#d !6 re6u"t8 re"> o# "u*( or *oi#*ide#*e i#

order to be !t t%e ri'%t "!*e !t t%e ri'%t time9

Ste! J5 !osting o"s for active candidates be*!u6e !*ti@e *!#did!te6 !re

ro!*ti@e"> 6ee(i#' out )ob oe#i#'68 it doe6#t t!(e ! "ot to m!(e >our )ob o6ti#'6

@i6ib"e9 Duri#' t%i6 6te8 t%e 'o!" i6 to &rite o6itio# o6ti#'6 !#d "!*e t%em &%ere

!*ti@e *!#did!te6 *!# e!6i"> fi#d t%em9 Ob@iou6"> if t%e de6*ritio#6 !re &ritte# 6o

t%!t t%e> !re u#!e!"i#' or t%e> !re "!*ed &%ere >our !*ti@e *!#did!te6 &ou"d#t

"i(e"> 6ee t%em8 >ou &ou"d %!@e ! "o& er*e#t!'e of !*ti@e *!#did!te6 !">i#'9

Commo# re!6o# for f!i"ure+ m!#> firm6 refu6e to '!t%er d!t!8 6o t%e> !re for*ed to

'ue66 &%ere !*ti@e *!#did!te6 "oo( for )ob oe#i#'69

Ste! J !re u#"i(e"> to re!d !#> )ob o6ti#'6 or to

@i6it >our *oror!te *!reer 6ite9 I#6te!d8 re*ruiter6 :or >our em"o>ee6 t%rou'% t%e

referr!"ro'r!m< &i"" %!@e to ide#tif> t%em8 *o#t!*t t%em8 bui"d ! re"!tio#6%i8 !#d

e@e#tu!""> *o#@i#*e t%em to !"> t%rou'% dire*t 6our*i#'9 Commo# re!6o# forf!i"ure+ m!#> re*ruiti#' fu#*tio#6 do "itt"e dire*t 6our*i#' !#d !6 ! re6u"t8 t%e> !re

for*ed :ofte# &it%out re!"ii#' it< to 6e"e*t from ! oo" of rim!ri"> !*ti@e

*!#did!te69

Ste! J6 !roviding !ros!ects ith additional informatio# !t t%e6e 6te

ote#ti!" *!#did!te6 %!@e de*ided to *o#6ider >our firm but &!#t !dditio#!"

i#form!tio# before t%e> de*ide to !*tu!""> !">9 T%e 'o!" of t%i6 6te i6 to m!(e it

e!6> for ote#ti!" *!#did!te6 to fi#d o6iti@e i#form!tio# !bout >our firm !#d it6
http://www.ere.net/tags/employeereferralshttp://www.ere.net/tags/employeereferrals


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i#ter@ie&9 Commo# re!6o# for f!i"ure+ #o metri* or eriodi* te6ti#' to determi#e t%e

!**ur!*> of t%e 6*ree#i#' ro*e669

Ste! J1 intervieing and selling Cualified a!!licants i# t%i6 6te t%e mo6t

$u!"ified *!#did!te6 !d@!#*e to form!" i#ter@ie&6 !#d ot%er !66e66me#t !*ti@itie69

T%e rim!r> 'o!" i6 to r!#( order t%e *!#did!te6 b> "e@e" of de6ir!bi"it>8 &it% !

6e*o#d!r> 'o!" of ro@idi#' ! o6iti@e *!#did!te eerie#*e t%!t effe*ti@e"> 6e""6 t%e

be6t *!#did!te6 o# t%i6 )ob9 Commo# re!6o# for f!i"ure+ t%e !b6e#*e of ! feedb!*(

me*%!#i6m to ide#tif> rob"em6 !#d *!#did!te di66!ti6f!*tio# &it% t%e ro*e66 t%!t

"e!d6 to to t!"e#t oti#' out before t%e ro*e66 i6 *om"eted9

Ste! J1K The final intervie t%e 'o!" of t%i6 6te i6 to *o#firm >our i#iti!"

de6ir!bi"it> r!#(i#' !#d 6et ee*t!tio#6 !mo#' t%o6e mo6t "i(e"> to re*ei@e !# offer9

Commo# re!6o# for f!i"ure+ t%e @er> be6t *!#did!te6 %!@e bee# re@iou6"> 6*ree#ed

out b> mi6t!(e or @o"u#t!ri"> droed out of t%e ro*e668 6o rem!i#i#' *%oi*e6 !re

medio*re9

Ste! J13 The reference chec?ing !rocess &it% >our 6%ort "i6t @etted !#d

ee*t!tio#6 for !# offer 6et8 t%e #et 6te @!"id!te6 t%e er*etio# of >our

!66e66me#t te!m u6i#' refere#*e69 T%e 'o!" i6 to '!t%er !dditio#!" i#form!tio# o# t%e

fi#!"i6t:6< !#d e#6ure i#form!tio# ro@ided i6 #ot erro#eou69 Commo# re!6o# for

f!i"ure+ t%e refere#*e *%e*(i#'ro*e66 i6 u#derfu#ded !#d #o o#e i6 !**ou#t!b"e for

demo#6tr!ti#' effe*ti@e#e669

Ste! J15 The offer !rocess t%e 'o!" of t%i6 6te i6 to ut to'et%er !# offer t%!t

i6 &it%i# t%e *om!#>6 bou#d!rie6 !#d t%!t meet6 !6 m!#> of t%e *!#did!te6 )ob

!**et!#*e *riteri! !6 o66ib"e9 T%e ro*e66 6%ou"d %!@e t%e 6!"e6 !#d i#f"ue#*e

*omo#e#t t%!t &or( to imro@e t%e "i(e"i%ood of to *!#did!te6 !**eti#'9

Commo# re!6o# for f!i"ure+ #o o#e i6 %e"d !**ou#t!b"e for t%i6 6te !#d t%ere i6

6e"dom !# effe*ti@e me*%!#i6m to !#!">e f!i"ure6 !#d to ro@ide feedb!*( o# %o&

t%e offer ro*e66 *!# be imro@ed9

Ste! J1 6%o& u for &or( T%e 'o!" of t%i6 6te i6to e#6ure t%o6e t%!t !**et our offer6 do#t b!*( out :!6 ! re6u"t of ! *ou#teroffer or
http://www.ere.net/tags/backgroundcheckinghttp://www.ere.net/tags/backgroundchecking


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6e*o#d t%ou'%t6ee6 e#ro""ed i# be#efit68 but r!t%er to ro@ide

re6our*e6 !#d i#form!tio# t%!t e#!b"e #e& %ire6 to be*ome rodu*ti@e !6 f!6t !6

o66ib"e9 Commo# re!6o# for f!i"ure+ f!i"ure6 ofte# o**ur be*!u6e of t%e &ee(

%!#doff bet&ee# t%e re*ruiti#' !#d o#bo!rdi#' fu#*tio#6 !#d #o defi#ed bud'et for

o#bo!rdi#'9

Ste! J1; eed"ac? and ne hire monitoring if t%e u"tim!te 'o!" i6

*o#ti#uou6 imro@eme#t of t%e re*ruiti#' ro*e668 t%e# t%i6 6te i6 t%e mo6t

imort!#t of !""9 T%e 'o!" of t%i6 6te i6 to !66e66 t%e erform!#*e of #e& %ire6 !#d to

u6e t%!t erform!#*e i#form!tio# to @!"id!te or ro@e t%!t t%e o@er!"" re*ruiti#'

ro*e66 i6 rodu*i#' $u!"it> %ire69 If ! %i'% er*e#t!'e #e& %ire6 f!i"8 $uit8 or !re

oor erformer68 >ou &i"" (#o& t%!t t%e %iri#' ro*e66 #eed6 6i'#ifi*!#t

imro@eme#t9 A 6e*o#d!r> 'o!" i6 u6i#' #e& %ire6 to determi#e &%!t e"eme#t6 of t%e

re*ruiti#' ro*e66 &ere !#d &ere #ot effe*ti@e9 Some or'!#i!tio#6 !"6o *o#6ider it !'o!" for re*ruiter6 to &or( i#di@idu!""> &it% #e& %ire6 to imro@e rete#tio#9

Commo# re!6o# for f!i"ure+ t%i6 6te i6 6(ied !"to'et%er9

(riteria for Assessing a #ecruiting Gailure 9oint8

After m!i#' e!*% of t%e 6te6 of t%e re*ruiti#' ro*e668 t%e #et t%i#' to do i6 to

determi#e if t%ere !re !#> i#di*!tor6 t%!t oi#t to !# !*ti@it> !6 ! o66ib"e f!i"ure

oi#t9 A# i#di@idu!" 6te be*ome6 !# !utom!ti* *!#did!te for *"o6er e!mi#!tio# !6

! (e> f!i"ure oi#t if it meet6 o#e or more of t%e fo""o&i#' 6i *%!r!*teri6ti*6+

19 The ste! is a"sent if ! 6te i6 #o#ei6te#t8 it *!#t m!(e it6 *o#tributio# to t%e

o@er!"" %iri#' ro*e66
http://www.ere.net/tags/onboardinghttp://www.ere.net/tags/onboardinghttp://www.ere.net/tags/onboardinghttp://www.ere.net/tags/onboarding


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,9 Eter#!" Sour*e6

T%e Sour*e6 i#*"uded u#der E!*% C!te'or> !re Dei*ted i# t%e fo""o&i#' Fi'ure+3

Methods of #ecruitment

SOURCES OF RECRUITMENT

19 Em"o>me#t E*%!#'e6

,9 Ad@erti6eme#t.9 Em"o>me#t A'e#*ie69 Profe66io#!"

A66o*i!tio#69 C!mu6 Re*ruitme#t-9 Deut!tio#49 ;ord of Mout%29 Job Port!"6

19 Pre6e#t Em"o>ee6

,9 Em"o>ee Referr!"6.9 Former Em"o>ee69 Pre@iou6 A"i*!#t6

Eter#!" Sour*e6I#ter#!" Sour*e6


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Du## !#d Ste%e#6 6umm!rie6 t%e o66ib"e re*ruiti#'

met%od6 i#to t%ree *!te'orie68 #!me">+3

1+ Dire*t met%od

,+ I#dire*t met%od

.+ T%ird !rt> met%od

'#$(T M$T)*

T%e dire*t met%od i#*"ude6 6e#di#' of t%e re*ruiter6 to differe#t edu*!tio#!" !#d

rofe66io#!" i#6titutio#68 em"o>ee6 *o#t!*t &it% ub"i*8 !#d m!##ered e%ibit69 O#e

of t%e &ide"> u6ed met%od6 i6 6e#di#' t%e re*ruiter6 to differe#t *o""e'e6 !#d

te*%#i*!" 6*%oo"69 T%i6 i6 m!i#"> do#e &it% t%e *ooer!tio# of t%e "!*eme#t offi*e

of t%e *o""e'e9 Sometime68 firm6 dire*t"> 6o"i*it i#form!tio# form t%e *o#*er#ed

rofe66or6 !bout 6tude#t &it% !# out6t!#di#' re*ord69

Ot%er dire*t met%od6 i#*"ude 6e#di#' re*ruiter6 to *o#@e#tio#6 !#d 6emi#!r68 6etti#'

u e%ibit6 !t f!ir68 !#d u6i#' mobi"e offi*e6 to 'o t%e de6ired *e#tre69

'&'#$(T M$T)*

I#dire*t met%od i#@o"@e6 m!i#"> !d@erti6i#' i# #e&6!er68 o# t%e r!dio68 i# tr!de

!#d rofe66io#!" )our#!"68 te*%#i*!" m!'!i#e6 !#d bro*%ure69 Ad@erti6eme#t6 i#

#e&6!er6 !#d or tr!de )our#!"6 !#d m!'!i#e6 !re t%e mo6t fre$ue#t"> u6edmet%od69 Se#ior o6t i6 "!r'e"> fi""ed &it% 6u*% met%od69 Ad@erti6i#' i6 ! @er> u6efu"

for re*ruiti#' b"ue *o"or !#d %our"> &or(er8 !6 &e"" !6 6*ie#tifi*8 rofe66io#!"8 !#d

te*%#i*!" em"o>ee69

Lo*!" #e&6!er *!# be 'ood 6our*e6 of b"ue *o""!r &or(er68 *"eri*!" em"o>ee68 !#d

"o&er "e@e" !dmi#i6tr!ti@e em"o>ee69

T%e m!i# oi#t i6 t%!t t%e %i'%er t%e o6itio# i# t%e or'!#i!tio# t%e more di6er6ed

!d@erti6eme#t i6 "i(e"> to be9 T%e 6e!r*% for t%e to ee*uti@e mi'%t i#*"ude


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!d@erti6eme#t i# ! #!tio#!" eriodi*!"8 &%ere!6 t%e !d@erti6eme#t of t%e b"ue *o"or

)ob6 u6u!""> *o#fi#e to t%e d!i"> #e&6!er9

A**ordi#' to t%e Advertisement tactic and strategy in !ersonnel #ecruitment8

t%ree m!i# oi#t6 #eed to be bor#e i# t%e mi#d before !# !d@erti6eme#t i# i#6erted9 Fir6t8 to @i6u!"ie t%e t>e of !"i*!#t6 o#e i6 tr>i#' to re*ruit9

Se*o#d8 to &rite out ! "i6t of !d@!#t!'e6 t%e *om!#> offer68 or &%> 6%ou"d t%e

re!der )oi# t%e *om!#>9

T%ird8 to de*ide &%ere to ru# t%e !d@erti6eme#t 8 #ot o#"> i# &%i*% !re!8 but !"6o i#

&%i*% #e&6!er %!@i#' ! "o*!"8 6t!te or ! #!tio#3 &ide *ir*u"!tio#9

T)#' 9A#T.

T%e6e i#*"ude t%e u6e of *ommer*i!" or ri@!te em"o>me#t !'e#*ie68 6t!te !'e#*ie68

!#d "!*eme#t offi*e6 of 6*%oo"6 *o""e'e6 !#d rofe66io#!" !66o*i!tio#6 re*ruiti#'

firm68 m!#!'eme#t *o#6u"ti#' firm68 i#do*tri#!tio# 6emi#!r6 for *o""e'e rofe66or68

!#d frie#d6 !#d re"!ti@e69

Pri@!te em"o>me#t !'e#*ie6 !re t%e mo6t &ide"> u6ed 6our*e69 T%e> *%!r'e ! 6m!""

fee from t%e !"i*!#t9 T%e> 6e*i!"ie i# 6e*ifi* o**u!tio#K 'e#er!" offi*e %e"8

6!"e6me#8 te*%#i*!" &or(er68 !**ou#t!#t8 *omuter 6t!ff8 e#'i#eer6 !#d ee*uti@e69

actors affecting #ecruitment+3

T%ere !re t&o t>e6 of f!*tor6 t%!t !ffe*t t%e Re*ruitme#t of

*!#did!te6 for t%e *om!#>9

1: 'nternal factors+ T%e6e i#*"ude6+3

3 Com!#> !> !*(!'e

3 u!"it> of &or( "ife

3 Or'!#i!tio#!" *u"ture

3 Com!#> 6ie


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3 Com!#> rodu*t

3 Gro&t% r!te of t%e *om!#>

3 Ro"e of tr!de u#io#6

3 Co6t of re*ruitme#t

2: $Dternal factors+ T%e6e i#*"ude+3

3 Su"> !#d dem!#d f!*tor6

3 Em"o>me#t r!te

3 L!bour m!r(et *o#ditio#

3 Po"iti*!"8 "e'!" !#d 'o@er#me#t f!*tor6

3 I#form!tio# 6>6tem

Theories #egarding #ecruitment

Re*ruitme#t i6 t&o &!> 6treet+ it t!(e6 ! re*ruiter %!6 ! *%oi*e &%om to re*ruit8 6!me

&!> t%e ro6e*ti@e em"o>ee !"6o %!6 t!(e# t%e de*i6io# &%et%er or #ot to !"> for

t%e 'i@e# )ob @!*!#*>9 T%e i#di@idu!" t!(e t%e de*i6io# u6u!""> o# t%ree differe#t

b!6i*+

1: The o"ective factors

2: The critical contact

: The su"ective factor

19 The o"ectives theory @ie&6 t%!t t%e ro*e66 of or'!#i!tio#!" *%oi*e !6 bei#' o#e

of &ei'%i#' !#d e@!"u!ti#' 6et of me!6ur!b"e *%!r!*teri6ti* of em"o>me#t offer68

6u*% !>8 be#efit6 8 "o*!tio#8 oortu#it> for !d@!#*eme#t8 t%e #!ture of )ob to

erformed8 !#d edu*!tio# oortu#itie6


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of JC i6 t%!t8 're!ter t%e *om!tibi"it> bet&ee# !# !"i*!#t6 refere#*e for t%e )ob

!#d *%!r!*teri6ti* of t%e )ob !6 er*ei@ed b> t%e )ob 6ee(er8 t%e 're!ter t%e rob!bi"it>

of em"o>ee effe*ti@e#e66 !#d "o#'er t%e te#ure

CHAPTER-4

TEMP STAFFING


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T$M9 STA'&%:-

Temor!r> em"o>me#t i6 ! 6itu!tio# &%e# t%e em"o>ee offer6 %i6 6er@i*e6 to t%e

em"o>er for ! fied eriod of time !#d i6 ee*ted to "e!@e !fter t%e *om"etio# of

6u*% fied eriod9 Temor!r> em"o>ee6 !re ofte# *!""ed !6 EcontractualF or

EcasualF6t!ff !#d m!> &or( fu""3time or !rt3time dee#di#' uo# t%e #eed9

Ri6i#' *o6t6 !#d 6tiff *ometitio# !re for*i#' firm6 to fo*u6 o# t%eir *ore bu6i#e66e6

to imro@e effi*ie#*>9 T%u6 *om!#ie6 %!@e 6t!rted out6our*i#' &or(for*e i# #o#3

*ore !re!6 to t%ird !rt> em"o>er6 or temor!r> 6t!ffi#' firm69 A temor!r> &or(

!'e#*> or temor!r> 6t!ffi#' firm fi#d6 !#d ret!i#6 &or(er69 T%e6e 6t!ffi#' firm6

de"o> temor!r> em"o>ee6 o# differe#t !66i'#me#t6 of ot%er *om!#ie6 &%o !re i#

#eed of t%e temor!r> &or(for*e9 Temor!r> 6t!ffi#' firm6 !re di6ti#*t from

re*ruitme#t firm68 &%o 6ee( to "!*e erm!#e#t em"o>ee6 for *"ie#t69 I# *!6e of

temor!r> em"o>me#t t%rou'% ! 6t!ffi#' firm &%i"e t%e ri#*i!" em"o>er i6 t%e

*"ie#t &%ere t%e temor!r> em"o>ee &or(68 6t!ffi#' firm i6 t%e *o#tr!*tor &%i*%

t!(e6 *!re of t%e !>ro"" of t%e temor!r> em"o>ee9

Tem!orary Staffing in 'ndia

I# I#di!8 "!bour m!r(et i6 %i'%"> fr!'me#ted &%ere u#or'!#ied &or(for*e !**ou#t6

for !"mo6t 2/ of t%e tot!" &or(for*e9 I#di! %!6 !rou#d 0/ mi""io# tem &or(for*e6

of &%i*% o#"> /9 mi""io# &or( i# or'!#ied 6e*tor9 T%e tem 6t!ffi#' i#du6tr> i6

'ro&i#' !t ! r!te of !rou#d ,/ er !##um !#d t%e *urre#t m!r(et i6 e6tim!ted to be

!rou#d R69148 /// Crore9 T%e m!)or i#du6trie6 em"o>i#' tem 6t!ff !re A'ri*u"ture8

Po&er E#er'>8 Co#6umer Dur!b"e68Automobi"e8 I#form!tio# Te*%#o"o'>8

Bo6it!"it>8 Be!"t% *!re8 Te"e*ommu#i*!tio# !#d Ret!i"9 T%e m!)or dom!i#6

em"o>i#' tem 6t!ff !re S!"e6 M!r(eti#'8 E#'i#eeri#'8 Bum!# Re6our*e68 IT8

Suort Ser@i*e6 et*9 T%e 6e*tor6 &%i*% !re 'ro&i#' r!id"> i# tem 6t!ffi#' !re

M!#uf!*turi#'8 Automobi"e8 A'ri*u"ture !#d FMCG9

Temor!r> St!ffi#' i# !# or'!#i!tio# m!> be do#e !t !#> "e@e" r!#'i#' from

oer!tio#!" to %i'%er m!#!'eme#t but i6 m!)or"> do#e for b"ue3*o""!r 6t!ff &it%


42/74

6!"!r> r!#'i#' from R698///328///8 &%ite3*o""!r 6t!ff for 'e#eri* fro#t3e#d ret!i" !#d

te*%#i*!" 6t!ff9

Why are 'ndia com!anies o!ting for tem! or?ers

I#di!# *om!#ie6 !re %ome to m!#> u#i$ue ro)e*t6 !#d 6o"utio#69 M!#> of t%e6e

re$uire eo"e &it% 6e*ifi* 6(i"" 6et6 to de"i@er t%em9 Be#*e8 or'!#i!tio#6 !re ofte#

f!*ed &it% t%e re$uireme#t of (#o&"ed'e &or(er6 to f!*i"it!te t%e de"i@er> of 6u*%

ro)e*t69 T%i6 %!6 "ed to t%e 'ro&t% of &%!t i6 *!""ed 6%ort3term ro)e*t3b!6ed

%iri#' or temi#'9 Sim"> ut8 or'!#i!tio#6 %ire *o#tr!*t &or(er6 for ! 6%ort

time8 t>i*!""> ti"" ! ro)e*t "!6t69 Co#tr!*t6 r!#'e from ! eriod of , mo#t%6 to 1mo#t%69

;%i"e "!r'e '"ob!" or'!#i!tio#6 fo""o& t%i6 re*ruitme#t me*%!#i6m8 i# I#di! it i6

'r!du!""> '!i#i#' ou"!rit>9

Sm!"" !#d medium 6ied or'!#i!tio#6 !re em"o>i#' tem &or(er69 T%e6e

or'!#i!tio#6 !re oti#' for temi#' for m!#> re!6o#6 6ome of &%i*% !re+

Tem6 or *o#tr!*t &or(er6 !re o# t%e !>ro""6 of ! t%ird3!rt> 6t!ffi#' or'!#i!tio#

!#d !6 6u*% or'!#i!tio#6 do #ot #eed to &orr> !bout em"o>me#t8 re*ruitme#t !#d

e@e# re"!*eme#t69

T%e> 6!@e o# t%e *o6t of tr!i#i#' !6 t%e 6t!ffi#' form t>i*!""> 6e#d6 i# b!t*%e6 of

(#o&"ed'e &or(er6 !**ordi#' to t%e ro)e*t9

T%e> *!# dr!6ti*!""> *ut do #o#3rodu*ti@e 6t!ff *o6t6 e6e*i!""> &%e# t%e> do #ot

%!@e t%e @i6ibi"it> of ! 6imi"!r ro)e*t i# future9

T%e> *!# redu*e t%e #umber of 6t!ff o# be#*% !#d %e#*e 6!@e o# 6!"!rie69

T%e> *!# !> re"!ti@e"> more to *o#tr!*t &or(er6 !#d 'et &or( do#e r!t%er t%!#

re*ruiti#' t%em for "o#'3term !#d !>i#' t%em er(6 !#d retireme#t be#efit6 be6ide6

%u'e 6!"!rie69


43/74

5ut t%e $ue6tio# i6 3 &i"" t%i6 tre#d be ! 6u6t!i#ed o#e I# I#di!8 )ob 6e*urit> i6 6ti""

*o#6idered e66e#ti!" for ! *!reer9 A6 6u*%8 %o& !re rofe66io#!"6 *oi#' &it% t%e ri6(

e"eme#t !66o*i!ted &it% &or(i#' o# 6%ort3term !66i'#me#t6

Temi#' rofe66io#!"6 m!i#t!i# t%!t i# t%i6 r!id"> *%!#'i#' e*o#omi* e#@iro#me#t8

t%e @er> 6ur@i@!" of or'!#i!tio#6 i6 u#redi*t!b"e9 Perm!#e#t )ob !66ur!#*e i6 #o&

!66W !6 doii#' *!# %!e# !#> time9 M!#> tem6 !"6o "i(e t%e eo6ure to !

&ide r!#'e of !"i*!tio#6 !#d or'!#i!tio#69

Temi#' &i"" #ot 6uit eo"e &%o !re ri6( !@er6e !#d be"ie@e i# erm!#e#t ro"e6 &it%

*"e!r"> m!r(ed !t%6 for er6o#!" !#d rofe66io#!" de@e"ome#t9 Surri6i#'">

e#ou'%8 BR u#dit6 !#d i#du6tr> &!t*%er6 be"ie@e t%!t t%i6 #e& BR tre#d i6 %ere to

6t!>9

Advantages of Tem!orary Staffing

Re*e#t"> m!#> *om!#ie6 %!@e 6t!rted oti#' for temor!r> 6t!ffi#' be*!u6e of t%e

be#efit6 ro@ided b> it9 Temor!r> 6t!ffi#' #ot o#"> be#efit6 t%e *om!#ie6 but !"6ot%e temor!r> 6t!ff or !66o*i!te6 !#d i6 t%u6 'ro&i#' r!id"> i# I#di!9

T%e !d@!#t!'e6 to *om!#ie6 !re !6 fo""o&6+

Fo*u6 o# *ore !*ti@itie6 = T%i6 i6 o#e of t%e mo6t imort!#t re!6o#6 &%> *om!#ie6

'o for temor!r> 6t!ffi#'9 5> out6our*i#' t%e BR fu#*tio#68 t%e erm!#e#t em"o>ee6

*!# fo*u6 o# *ore bu6i#e66 of t%e firm t%u6 imro@i#' t%e effi*ie#*>9

E!6> re*ruitme#t !#d re"!*eme#t = A "ot of re6our*e6 !re 6e#t o# re*ruitme#t

!*ti@itie6 i# *om!#ie69 Temor!r> 6t!ffi#' firm6 t%rou'% t%eir eerti6e8 ro@ide

!66i6t!#*e i# 6our*i#' !#d re*ruitme#t of bot% temor!r> !#d erm!#e#t 6t!ff9

Le'!" !#d St!tutor> i66ue6 = M!#> or'!#i!tio#6 ot for temor!r> 6t!ffi#' to redu*e

"e'!" %!66"e6 !#d 6t!tutor> *om"eitie69


44/74

Co6t redu*tio# = Com!#ie6 redu*e *o6t6 b> oti#' for temor!r> 6t!ffi#' be*!u6e

t%e> 6!@e o# differe#*e i# be#efit6 ro@ided to erm!#e#t !#d temor!r> 6t!ff9

Redu*tio# i# "!&6uit6 !#d oer!tio#!" effi*ie#*> !"6o %e" i# *o6t 6!@i#'69

F"eibi"it> i# 6t!ffi#' = Temor!r> 6t!ffi#' %e"6 i# fu"fi""i#' 6%ort term re$uireme#t6

of firm69 It #ot o#"> %e"6 i# ro@idi#' immedi!te 6e*i!"ied 6t!ff but !"6o e!6> eit

of temor!r> 6t!ff &it%out m!#> "e'!" %!66"e69 T%u68 *om!#ie6 %ire temor!r> 6t!ff

to m!t*% 6e!6o#!" e!(68 to *o@er for "e!@e @!*!#*ie6 !#d to erform o#e3off t!6(69

isadvantages of Tem!orary Staffing

T%ere !re 6e@er!" !d@!#t!'e6 of temor!r> 6t!ffi#' !6 6t!ted !bo@e &%i*% romt

firm6 to ot for it but t%ere !re 6e@er!" *%!""e#'e6 &%i*% or'!#i!tio#6 f!*e due totem 6t!ffi#' !#d t%e6e mu6t be (et i# mi#d before t!(i#' !#> 6tr!te'i* de*i6io#9T%e6e !re !6 fo""o&6+

No )ob 6e*urit> = T%i6 i6 o#e of t%e bi''e6t di6!d@!#t!'e6 of temor!r> 6t!ffi#'95e*!u6e temor!r> 6t!ff i6 em"o>ed to meet 6%ort term #eed68 t%e> !re !"&!>6 u#der! *o#6t!#t t%re!t of bei#' !ed9

Le66 moti@!tio# rodu*ti@it> = Temor!r> em"o>ee6 do #ot %!@e mu*% emotio#!"

*o##e*t &it% t%e ri#*i!" em"o>er &%i*% !ffe*t6 t%eir moti@!tio# to &or( !#d i#tur# !ffe*t6 t%e rodu*ti@it>9

Bi'% Attritio# = Le66 )ob 6e*urit> !#d emotio#!" *o##e*t &it% t%e ri#*i!" em"o>er

re6u"t6 i# @er> %i'% tur#o@er r!te6 e6e*i!""> !t oer!tio#!" "e@e"6 be*!u6e em"o>ee6*o#6t!#t"> 6e!r*% for #e&er !#d better em"o>me#t oortu#itie69

Le66 be#efit6 = It i6 ! *ommo# r!*ti*e i# I#di!# i#du6trie6 t%!t temor!r> em"o>ee6

!re bei#' !id "e66 t%!# t%eir erm!#e#t *ou#ter!rt6 !#d !re !"6o ro@ided &it% "e66erbe#efit69 Temor!r> em"o>ee6 i# ! %oe to be*ome erm!#e#t em"o>ee6 (ee&or(i#' for "e66er be#efit6 !#d m!#> *om!#ie6 e"oit t%i6 *o#ditio#9

W). T$M9 STA'&%


45/74

T$M9 Staffing !ur!ose to the *rganisation:-

T%e oortu#it> for or'!#i!tio#6 to fo*u6 o# *ore Are!69

F"eibi"it> of em"o>me#t

E!6e of Re*ruitme#t !#d P"!*eme#t

Lo#' term *o6t !d@!#t!'e

T$M9 Staffing 9ur!ose for $m!loyee and $m!loyer:-

Peo"e C%oo6e ! temor!r> )ob !6 t%e> *ou"d #ot fi#d ! erm!#e#t )ob9

F"eib"e S*%edu"e

To be !b"e to $uit or if t%e> !re "oo(i#' to &or( for 6%ort eriod69

CHAPTER :-5

ADECCO TEMP STAFFING SOLUTION


46/74

A$((* T$M9 STA'&% S*+UT'*&S:-

Peo"e !re t%e mo6t o&erfu" !66et of ! Com!#> !#d t%e !bi"it> to *%oo6e t%e ri'%t

eo"e i6 more 6tr!te'i* for !#> *om!#>8 Tod!> Com!#ie6 !*ro66 t%e '"obe "!>

*riti*!" em%!6i6 o# t%eir %um!# Re6our*e !#d i# t%e ro*e668 #e&er met%od6 %!@e

e@o"@ed to e#!b"e t%em to 'et t%e ri'%t eo"e for t%e ri'%t )ob !t t%e ri'%t time9

Some of t%e u#der">i#' re!6o#6 t%!t %!@e m!de Com!#ie6 ot for Tem

St!ffi#'+3

Imro@e Fo*u6 o# Core?Criti*!" A*ti@itie69

Se!6o#!" N!ture of 5u6i#e669

5u6i#e66 U#*ert!i#tie69

S*!"e u or S*!"e do of 5u6i#e669

T%e St!ffi#' So"utio# Di@i6io# of Ade**o I#di! i6 ! "e!di#' ro@ider of e#d3to3e#d

6o"utio# i# Temor!r> St!ffi#' !#d oer!te6 t%rou'% t%e L!r'e6t Com!#> Oed

br!#*% #et&or( !*ro66 4/ *itie6?To A$((* BUS'&$SS +'&$S:-


47/74

Ade**o 6t!ffi#' 6o"utio#6

St!ffi#' V!"ue Added Ser@i*e6

Tr!i#i#'

Em"o>ee A66e66me#t

MIS M!#!'eme#t

Com"i!#*e M!#!'eme#t Ser@i*e6

P!>ro"" m!#!'eme#t Ser@i*e6

Te*%#i*!"St!ffi#'

IT St!ffi#'

Profe66io#!" 6t!ffi#'

Ge#er!"St!ffi#'

I#du6tri!"St!ffi#'


48/74

A$((* S*U#('&% 9#*($SS:-

Tr!#6itio#

(*&T#A(TS'%&-U9

T%e 6tuffi#'

*>*"e 6t!rt6 &it%

6i'#i#' u

*o#tr!*t &it% t%e

C"ie#t Com!#>9

Defi#i#' t%e )ob De6*ritio#

S%ort Li6ti#' C!#did!te6

C"ie#t I#ter@ie&

Se"e*tio#

Re*ruitme#t Co#6u"t!#t+S*ree#i#' t%e Re6ume6

Com"eti#' t%e Form!"itie6 Su*% !6BRIS Form8 ID C!rd68 I#6ur!#*eA**ou#t No et*9

Offer

A**et!#*e

Reorti#'


49/74

ADECCO 6i'#6 u *o#tr!*t t%!t *o#6i6t6 of !"" t%e term6 !#d *o#ditio#6 !"o#' &it% t%eir

fee6 for t%eir 6er@i*e69 A**ou#t M!#!'er or t%e 5r!#*% m!#!'er 6i#'6 u t%e *o#tr!*t9

T#A&S$# N #$(#U'T

T%i6 i6 t%e #et 6te i# *>*"e9 T%e C"ie#t Com!#> de*ide6 &%et%er ! temor!r>

&or(er re6e#t"> &or(i#' i# t%e *om!#> &i"" be tr!#6ferred to ADECCO or #ot9 If t%e

&or(er i6 tr!#6ferred t%e# t%e 6er@i*e fee6 !**ordi#' to t%e *o#tr!*t &i"" be *%!r'ed9 T%e

C"ie#t Com!#> m!> !"6o re*ruit fre6% temor!r> 6t!ff69

RECRUITMENT !ELECTI"N # C"$!"URCING

T%e process in detail includes&

'%ase I

O# re*eit of )ob order from t%e C"ie#t Com!#>8 t%e ortfo"io6 !re !66i'#ed to t%e

Re*ruitme#t te!m9

5!6ed o# t%e )ob re$uireme#t8 ote#ti!" *!#did!te6 from t%e !@!i"!b"e ri*% d!t!b!6e8

i#du6tr> referr!"6 re6o#de#t6 to our !d@erti6eme#t6 !re 6%ort = "i6ted9

S%ort3"i6ted *!#did!te6 !re m!de to u#der'o i#iti!" 6*ree#i#' b> t%e re*ruitme#t

*o#6u"t!#t69

Re*ruitme#t te!m *o#du*t re36e"e*tio# i#ter@ie&6 :Per6o#!"? Te"e%o#i*


50/74


51/74

M!i#t!i#i#' D!t!b!6e "i(e Re*ruitme#t d!t!b!6e u6i#' Bire Cr!ft9

C!rr>i#' out 6u*% ot%er !*ti@itie6 !6 m!> be !66i'#ed b> t%e M!#!'eme#t9

$Dam!le:-

I#du6tr> X Te"e*om

M!#d!te 6%!red b> t%e te!m "e!der

A#!">6i6 of Job E@!"u!tio#

Job des!"#$"o%

Lo" Title+ 5u6i#e66 De@e"ome#t Ee*uti@e :5DE< D!te of i#ter@ie&+ /43/3,/1,

Reort6 to+ C%!##e" S!"e M!#!'er

Di@i6io#?Det+ I#6titutio#!" S!"e6

Job Puro6e

;i"" i#*re!6e t%e re!*% !#d e#etr!tio# of te"emedi! rodu*t63Voi*e8

DSL8 D!t! !#d do#'"e6:G .G< t%rou'% #e& !**ou#t e#etr!tio#

!#d *ro66 6e""i#' i# ei6ti#' !**ou#t6

Ne& !**ou#t !*$ui6itio#3Ide#tif> !#d it*% te"emedi! rodu*t6 to

ro6e*ti@e *u6tomer6 !#d *"o6e 6!"e6

Fo""o& t%e d!i"> 6!"e6 di6*i"i#e !#d t%e 6!"e6 ro*e66e6 to *"o6e @oi*e

!#d DSL order6

Dri@i#' d!t! !#d do#'"e bu6i#e66

Job s#e"&"'$"o%

Eerie#*e3, 3 EARS i# 5,5 M!r(et i# S!"e6 i# te"e*om8 i#ter#et

b!#d&idt%8 offi*e !utom!tio#8 %!rd&!re 6!"e6 et*9

Edu*!tio#!" u!"ifi*!tio#3 M5A :M!r(eti#'ti*!" 6(i""6

o Go 'etter

V!*!#*>X ,/

Sour*i#'3

o Referr!"6

o Job ort!"6

L*'&'&% 9#*($SS

9#*($SS T$AM

Mo#t%"> i#form!tio#6 !re *o""e*ted from t%e *"ie#t9

B!#d"i#' mo#t%"> !>ro"" re!ri#' 6!"!r> 6%eet9

M!i#t!i#i#' "e!@e re*ord9

C!"*u"!ti#' I#*e#ti@e68 reimbur6eme#t6 !#d ot%er !""o&!#*e69

E#6ure6 to ud!te t%e A?* #o9 for 6!"!r> tr!#6!*tio#9

E#6uri#' t%e mo#t%"> !>out o# time9

C"M'LIANCE

Submitti#' t%e EPF ESI form6 to *om"i!#*e de!rtme#t9


53/74

ESI *!rd6 de"i@er> o# time9

F!*i"it!ti#' t%e em"o>ee6 &it% medi3*"!im f!*i"it> ro@idi#' b> TPT @e#dor69

A66i6ti#' t%e em"o>ee6 i# t%eir Pro@ide#t Fu#d &it%dr!&!" ro*e669

"N +"AR,ING

Co""e*ti#' i#form!tio# from t%e *"ie#t9

A**ordi#' to t%e i#form!tio# 'i@e# b> t%e *"ie#t m!(i#' t%e 6!"!r> bre!(3u b>

*o#6ideri#' mi#imum &!'e6 r!te9

I66ui#' Aoi#tme#t "etter to em"o>ee deuted !t *"ie#t "!*e69

M!i#t!i#i#' D!t!b!6e "i(e Em"o>ee rofi"e6 o# 6oft&!re :E3;r!er


54/74

C-A'TER$

DATA ANALSIS


55/74

,ATA ANAL/!I!&$

Nu*0er of te*porary e*ployees sta1ed 0y A,ECC"!alt La)e 0ranc%

+$,$

$

-$$

,$$$

,-$$

+$$$

+-$$

Nu*0er of te*porary e*ployees sta1ed 0y A,ECC" 2!alt la)e +ranc%3

/ear

No. of te*porary e*ployees sourced 0y A,,EC"


56/74

From t%e 'r!% &e *!# 6ee t%!t i# ,/1/ t%e #umber of temor!r> em"o>ee6

6t!ffed b> Ade**o &!6 10// !#d i# ,/11 it i6 ,,./9So t%ere i6 !# i#*re!6e i# #umber oftemor!r> em"o>ee69

Avera4e salary

/

ear

Avera4

e!alary*ont%

+$,$ .-$$

+$,

, -$$$


57/74

+$,$ +$,,

$

,$$$

+$$$

/$$$

.$$$

-$$$

0$$$

Avera4e !alary

/ears

Avera4e !alary

'he average salar o a temporar sta1 sourced ( A2ECC3 SaltLa4e (ranch was Rs .-$$ in +$,$ which increased to -$$$ in +$,,!

Classi5cation +y Education&$

Characteristics o temporar emploees sta1ed ( A2ECC3 Salt la4e5ranch according to Educational 6uali7cation

Educational

6uali5cation

'ercenta4e

of E*ployees

HS /-8

9raduation -$8

:ost9raduation ,-8


58/74

$

$!,

$!+

$!/

$!.

$!-

$!0

C%racteristics of te*porary sta1s accordin4 to Educational 7uali5cation

Educational 7uali5cation

'ercenta4e of E*ployees

Classi5cation t%rou4% 8o0 E9perience&$

:o0E9perie

nce 'ercenta4e

E*ployees

*reshers +-8

, ear +-8

,"-

ears +$8

)ore

than -ears /$8


59/74

$

$!$-

$!,

$!,-

$!+

$!+-

$!/

$!/-

C%aracteristics of te*porary sta1s accordin4 to 8o0 e9perience

:o0 E9perience

'ercenta4e E*ployees

&um"er of al? in candidates:-

Month L

u

n

e

L

u

l

y

A

u

g

ust

&o4 of

(andidates

*!# deri@e b>u6i#' t%e 6er@i*e6 of !

6t!ffi#' or'!#i!tio#9 Re*ruitme#t ro*e66 i6 !# e"!bor!te o#e !#d i6re*eded b>

formu"!tio# of ! det!i"ed t!"e#t !*$ui6itio# "!#9 Com!#ie68 'e#er!""> !oi#t !

%iri#' m!#!'er !#d ! %iri#' te!m 6o !6 to e#6ure t%!t t%e ro*e66 'et6 *om"eted6moot%">9

U#dert!(i#' t%e e"!bor!te ro*e66 dem!#d6 re6our*e69 5> u6i#' t%e 6er@i*e6of 6t!ffi#' or'!#i!tio#8 t%e *om!#ie6 m!> 6!@e *o6t !#d m!(e better u6e of

&or(i#' *!it!"9

+$7'B'+T.:

T%i6 i6 !#ot%er m!)or re!6o# t%!t dri@e6 t%e *om!#> to&!rd6 u6i#' t%e6er@i*e6 of !

6t!ffi#' or'!#i!tio#9 A ro)e*t b!6ed re$uireme#t or 6e!6o#!" re$uireme#t re$uire6

m!#o&er &%i*% i6 be !@!i"!b"e3 )u6t3i#3time9 Temor!r> 6t!ffi#' 6o"utio#6 'i@et%e

*om!#ie6 t%i6 de6ired f"eibi"it> !#d !# otio# to uti"ie re6our*e6

&it%out u#dert!(i#' t%e 6t!ffi#' ro*e66 dire*t">9

F"eibi"it>8 to 6*!"e u !#d do !#d !*$uirere6our*e6 to meet immedi!te dem!#d i6

&%!t tem 6t!ffi#' *!# offer9 T%e *om!#ie6 m!> &!#t re6our*e6 t%!t 'e#er!""> %it t%e

'rou#d ru##i#'

!#d !reONL t%ere &%i"e t%ere i6 &or( to be do#e9 A"" t%e6e re$uireme#t6 *!# be met

b> 'oi#' i# for t%e temor!r> 6t!ffi#' 6o"utio#69

*(US *& (*#$ (*M9$T$&('$S

Re*ruitme#t i6 #ot t%e *ore bu6i#e66 of ! *om!#>9 5>out6our*i#' t%i6 ro*e66 or

*ert!i# !rt6 of t%i6 ro*e668 t%e *om!#ie6 *!# fo*u6 o# &%!t i6 *!""ed t%e*ore

bu6i#e66 !re!9It e#6ure6 t%!t t%e *om!#> doe6 &%!t it i6 6uo6ed todo !#d fo*u6 o#

it6 *ore *omete#*ie69

+A(> * '&-)*US$ (*M9$T$&(.:


64/74

A 6t!rt u firm or ! 6m!"" *om!#> m!> #ot %!@e t%ei#ter#!" re6our*e6 to u#dert!(e t%e

6t!ffi#' ro*e669 St!ffi#' 6o"utio#6 *ome !6 ! boo# for6u*% *om!#ie69 T%e eert 6er@i*e6 of

! 6t!ffi#' or'!#i!tio# m!> be m!de u6e of &%e#t%e i#3%ou6e te!m i6 eit%er !b6e#t or

"!*(6 i#ter#!" re6our*e6 to %!#d"e t%e e"!bor!tero*e66e69

()A++$&%$S A($ B. STA'&% (*M9A&'$S

9#'('&% $UAT'*&:

T%ou'% t%e i#du6tr> %!6 treme#dou6 ote#ti!" of 'ro&t%8 t%ere !re *ert!i# !6e*t6

t%!t merit *o#6ider!tio# !6 t%e6e !6e*t6 *ou"d o6e *%!""e#'e6 for t%e "!>er6 i# t%i6i#du6tr>9T%i6 i#du6tr> i6 !# etreme"> ri*e 6e#6iti@e i#du6tr>9 M!#> *om!#ie6 6ti""

differe#ti!teo#e 6t!ffi#' *om!#> from t%e ot%er o# t%e b!6i6 of t%e ri*e !t &%i*% it offer6 t%e

6er@i*e69M!i#t!i#i#' 6tri*t ri*e di6*i"i#e i6 etreme"> imort!#t for t%e "!>er6 i#

t%e i#du6tr>9

S$#@'($ '$#$&T'AT'*&+

St!ffi#' i6 ! %i'%"> fr!'me#ted !#d ! %i'%"> *ometiti@e i#du6tr>9 Differe#ti!ti#'

o#e6e"f o#t%e b!6i6 of *u6tomied !#d $u!"it> 6er@i*e offeri#'6 i6 !#ot%er *%!""e#'e9

Oer!tio#!"e*e""e#*e8 6er@i*e?rodu*t i##o@!tio# or de@e"oi#' #i*%e o# t%e b!6i6

of 6(i""68'eo'r!%ie6 or i#du6trie6 o6e #ot o#"> *%!""e#'e6 but8 ut to'et%er be*ome3

(e> to6u**e66

$T$#'*#AT'&% %+*BA+ $(*&*M'( $&@'#*&M$&T:

T%e deterior!ti#' '"ob!" e*o#omi* e#@iro#me#t &ou"d 6i'#ifi*!#t"> im!*t t%e

i#du6tr>9 I# US8 t%e temor!r> em"o>me#t de*"i#ed b> 4-8/// )ob6 i# J!#u!r> ,//08

&%i*% %!e#6 to be t%e ,t%mo#t%"> redu*tio# i# temor!r> )ob6 o@er t%e "!6t ,

mo#t%69 I# C!#!d!8 fe"" b> 1,08/// i# J!#u!r> ,//08 dri@i#' t%e u#em"o>me#t r!te

uto49,9 I# Fr!#*e too8 t%e m!*roe*o#omi* e#@iro#me#t i6 &e!(e#i#' f!6ter t%!#

&%!t &!6 ee*ted9 T%e ub"i*"> tr!ded 6t!ffi#' *om!#ie6 %!@e 6ee# t%eir 6%!re

ri*e6 f!"" dr!6ti*!"">9 G"ob!" 6t!ffi#' *om!#ie6 fee" t%!t t%e> !re i# ! better o6itio# t%!#

6m!""er *om!#ie6 to m!#!'e t%e *ri6i69 Sm!""er 6t!ffi#' *om!#ie6 !re more @u"#er!b"e

to e*o#omi* re*e66io# !6 t%e> dee#d o# %i'% m!r'i#6 to e#6ure rofit!bi"it>


65/74

What Are the Wea?nesses of the #ecruitment 9rocess

Re*ruitme#t i6 ! %um!# re6our*e ro*e66 &%ereb> !# or'!#i!tio# ro!*ti@e"> 6ee(6

out *!#did!te6 to fi"" )ob @!*!#*ie69 Re*ruiti#' i6 i#te#ded to i#*re!6e t%e $u!#tit>

!#d $u!"it> of !"i*!tio#6 for ! o6itio# to imro@e t%e *%!#*e6 of 'etti#' ! 're!t fit

for t%e )ob9 Some re*ruitme#t ro*e66 &e!(#e66e6 !re of ! 'e#er!" #!ture8 but ot%er6

!re 6e*ifi* to i#ter#!"8 eter#!" or o#"i#e re*ruitme#t9

'nefficiencies

A m!i# 'e#er!" &e!(#e66 of re*ruitme#t ro*e66e6 i6 t%!t 6ome re*ruiter6 6e#d time

u6i#' 6e!r*% !#d re*ruiti#' too"6 t%!t do #ot "e!d to better $u!"it> *!#did!te69 I#6te!d8

t%e> re6ort to *ommo# t!*ti*6 6u*% !6 )ob f!ir68 re*ruiti#' t!b"e6 i# ub"i* 6!*e6 !#d

*o"d *!""69 Ofte#8 t%e be6t *!#did!te6 !re !"re!d> &or(i#' i# t%e i#du6tr> for ot%er

*om!#ie69 U#fortu#!te">8 it i6 more diffi*u"t to 'et !**e66 to t%e6e em"o>ee69

'nternal: &arro 'deas

Com!#ie6 t%!t u6e i#ter#!"3o#"> re*ruitme#t re6tri*t ote#ti!""> better3$u!"ified

*!#did!te6 from out6ide t%e *om!#>9 T%i6 m!> !e!6e t%e de6ire from *urre#t

em"o>ee6 t%!t romotio#6 !re i#ter#!"9 Bo&e@er8 ! *om!#> *!# mi66 out o#

oortu#itie6 to 'et !# i#fu6io# of #e& ide!6 or !ro!*%e6 to doi#' t%i#'6 t%!t *!#

*ome &it% eter#!" %ire69 A"6o8 e*"udi#' eter#!" *!#did!te6 'e#er!""> "imit6 t%e

tot!" t!"e#t oo"8 &%i*% m!> re@e#t t%e *om!#> from u"tim!te"> 'etti#' t%e be6t

er6o# to fit t%e )ob9

$Dternal: Time and $D!ense


66/74

Eter#!" re*ruitme#t ro*e66e6 t>i*!""> t!(e more time to *om"ete !#d i#@o"@e

more ee#6e9 I#ter#!" re*ruiti#' ofte# t!(e6 "!*e t%rou'% em!i"6 !#d )ob bo!rd

o6ti#'6 !t t%e *om!#>9 To re*ruit eter#!"">8 >ou %!@e to i#@e6t mo#e> i#

m!r(eti#' !#d !d@erti6i#' for t%e o6itio#8 !6 &e"" !6 !>i#' re*ruiter6 to !*ti@e">6ee( out t%e mo6t3$u!"ified eter#!" *!#did!te69 Additio#!"">8 t%e 6*ree#i#' ro*e66

re$uire6 more di"i'e#*e !#d t%orou'%#e66 6i#*e >ou #o "e66 !bout eter#!" *!#did!te6

t%!# >ou do !bout i#ter#!" *!#did!te69

*nline: (um"ersome

O#"i#e re*ruiti#' %!6 i#*re!6ed i# romi#e#*e !6 t%e I#ter#et %!6 'ro !#d more

o#"i#e )ob bo!rd6 %!@e be*ome !@!i"!b"e9 De6ite t%e "!r'er oo" of ote#ti!"

ro6e*t6 to re*ruit8 m!#> of t%e eo"e t%!t !"> for o6itio#6 o# )ob bo!rd6 do #ot

e@e# meet t%e b!6i* $u!"ifi*!tio#6 for t%e o6itio#9 T%i6 re$uire6 re*ruiter6 to 6ort

t%rou'% m!#> u6e"e66 !"i*!tio#6 )u6t to 'et to 6ome t%!t !re &ort%> of

*o#6ider!tio# for !# i#ter@ie&9 Re*ruiter6 !"6o %!@e to re6e!r*% !#d e@!"u!te differe#t

)ob bo!rd6 !#d re*ruiti#' 6ite6 to (#o& &%ere to "i6t )ob6

Seven Myths of recruiting

14.ou can handle all recruiting online4T%ere6 #o $ue6tio# t%!t t%e ;eb %!6 m!de

it ! "ot 6im"er to re!*% %ot ro6e*t633!#d for t%em to re!*% >ou9 It *!# !"6o 6"!6%

re*ruiti#' *o6t6 dr!m!ti*!"">9 Bo&e@er8 it6 #ot t%e o#"> '!me i# to Re*ruiter6

&it% 6o"id i#du6tr> *o##e*tio#6 !re e66e#ti!" for fi#di#' *!#did!te6 for 6e#ior3 !#d

ee*uti@e3"e@e" o6itio#68 !#d @!"u!b"e for *ombi#' t%rou'% i"e6 of rW6umW6 for

m!#> ot%er o6itio#69 ;%!t6 more8 !er3b!6ed rW6umW6 *!# >ie"d imre66i@e

re6u"t69 If it6 #ot o66ib"e to ro*e66 !er or 6*!# it8 it6 &i6e to !t "e!6t 6e#d !

"etter or e3m!i" to t%e i#di@idu!" !6(i#' t%!t %e or 6%e %e!d to t%e ;eb 6ite to fi"" out

!# e"e*tro#i* rW6umW9 Ot%er&i6e8 !# or'!#i!tio# *!# 6ee e*e""e#t *!#did!te6 6"i

t%rou'% t%e *r!*(68 #ote6 Peter ;edd"e8 ! "e!di#' eert o# o#"i#e re*ruiti#'9

24 The softare ill find the "est candidates4It6 temti#' to t%i#( t%!t !#


67/74

!"i*!#t3tr!*(i#' 6>6tem &i"" mi#e !"" t%e rW6umW6 t%!t 6tre!m i#8 mo#itor )ob

bo!rd6 !#d "!#d !"" t%e A3"!>er6 >our or'!#i!tio# de6ire69 U#fortu#!te">8

6&it*%i#' o# ! tot!""> !utom!ted 6>6tem i6 ! re*ie for di6!6ter9 It i6 e66e#ti!" to

%!@e ! 6our*i#' 6tr!te'> for dri@i#' %ot ro6e*t6 to >our ;eb 6ite8 6!>6 S*ott

Er(er8 ! @i*e re6ide#t !t DDI8 ! 5rid'e@i""e8 Pe##6>"@!#i!8 *o#6u"ti#' firm9

Ot%er&i6e8 u#"e66 >oure ! br!#d3#!me *om!#> &it% i#*redib"e !e!"8 >ou m!>

&i#d u &it% ! "ot of *!#did!te68 but ! "ot of medio*re *!#did!te69

Attr!*t de6ir!b"e *!#did!te6 t%rou'% ! &e""3de6i'#ed *oror!te ;eb 6ite8 )ob bo!rd68

rofe66io#!" )our#!"68 )ob f!ir6 !#d %i'%"> t!r'eted !d@erti6i#'9 A#d u6e re*ruiter633

i#ter#!""> or eter#!"">33&%o u#der6t!#d t%e #eed6 of t%e or'!#i!tio#9

4 The com!uter ill hel! an organiOation or? faster and "etter4

F!6ter8 >e69 5ut better8 o#"> if >ou u6e t%e 6>6tem effe*ti@e">9 U#fortu#!te">8 too

m!#> or'!#i!tio#6 t!(e !# e#tire"> m>oi* !ro!*% to !"i*!#t3tr!*(i#'

6>6tem68 6!>6 ;edd"e9 T%e> &i#d u u6i#' t%em for !d %o* 6our*i#'9 I#deed8 !

re*ruiter 6e!r*%e6 t%e d!t!b!6e to fi#d t%e *!#did!te6 of t%e mome#t33u6u!""> t%e

fir6t #!me6 t%!t o u o# ! "i6t9 A better !ro!*%8 ;edd"e 6!>68 i6 to ide#tif>

ro6e*t6 u fro#t8 *ommu#i*!te &it% t%em re'u"!r"> !#d e@e# re3$u!"if> t%em9

T%e#8 &%e# !# oe#i#' o**ur68 it6 o66ib"e to 6eed u t%e %iri#' ro*e66 !#d 6"ot

t%em i#to ! o6itio#33&it% ! mu*% %i'%er r!te of 6u**e669

K4 TodayFs a!!licant-trac?ing softare doesnFt reCuire training4

O#e of t%e bi''e6t mi6t!(e68 6!>6 Jim Bo"i#*%e*(8 ! re6e!r*% dire*tor !t G!rt#er8 i6

u#"e!6%i#' %um!# re6our*e6 6t!ff !#d re*ruiter6 o# ! 6>6tem &it%out !de$u!te

tr!i#i#'9 T%!t *!# "e!d to b!d 6e!r*%e6 !#d i#ter@ie&6 &it% u#$u!"ified !"i*!#t69

Sim"> t>i#' i# (e>&ord6 i6 #o 'u!r!#tee of 6u**e669 A# !"i*!#t *ou"d be

6tud>i#' for !# M5A !#d "!> C%i#e6e *%e*(er6 !6 ! %obb> but !e!r o# ! 6e!r*%

for M5A6 &%o 6e!( C%i#e6e9 C!#did!te6 !re 'etti#' 6m!rter !#d 6tuffi#' rW6umW6

&it% (e>&ord68 6!>6 S*ott Jo%#6o#8 ! %um!# re6our*e6 bu6i#e66 *o#6u"t!#t !t

Bou6e%o"d Fi#!#*e8 ! Pro6e*t Bei'%t68 I""i#oi68 "e#der t%!t re*ei@e6 more t%!#

18/// o#"i#e rW6umW6 e!*% d!>9 T%e 6oft&!re mu6t %!@e !# !rtifi*i!"3i#te""i'e#*e

*omo#e#t8 !#d re*ruiter6 !#d "i#e m!#!'er6 mu6t u#der6t!#d %o& to u6e it

*orre*t">9 ;it% AI8 t%e 6oft&!re *!# !#!">e &ord !tter#6 i# ! rW6umW !#d di6*o@er


68/74

&%et%er !# !"i*!#t mi'%t $u!"if> for ! *ert!i# )ob8 !#d do it better t%!# ! ru#3of3

t%e3mi"" (e>&ord6e!r*%*!#9

34 A good a!!licant-trac?ing system ma?es intervieing and "ac?ground

chec?s less significant4

;%i"e !# !"i*!#t3tr!*(i#' 6>6tem *!# 'e#er!te ! "i6t of 6o"id *!#did!te68 t%!t6

o#"> t%e 6t!rti#' oi#t8 Er(er e"!i#69 A *om!#> 6ti"" %!6 to be @er> 'ood !t

i#ter@ie&i#' *!#did!te68 !#d it mu6t u6e 6*ree#i#' too"6 !#d b!*('rou#d *%e*(6 to

e#6ure t%!t t%e er6o# %!6 t%e 6(i""6 !#d i#te'rit> t%!t !re de6ired9

;it%out t%e ri'%t mi of 6>6tem6 !#d too"633!#d !# !rori!te u#der6t!#di#' of

%o& to u6e t%em33"i#e m!#!'er6 !#d ot%er6 &i"" "i(e"> fi#d t%em6e"@e6 %iri#' t%e

&ro#' !"i*!#t69 A# or'!#i!tio# *ou"d fi#d it6e"f 6t!ri#' do t%e b!rre" of %i'%

tur#o@er8 i#*re!6ed "!bor !#d re*ruiti#' *o6t68 t%eft8 dru' u6e !#d !# !rr!> of ot%er

rob"em69

54 All systems are created eCual4 While many of todayFs a!!licant-trac?ing

softare tools function in a similar ay there are significant differences

"eteen @!riou6!roducts4

A"" or'!#i!tio#6 !re 6ome&%!t idio6>#*r!ti*8 !#d &%!t &or(6 for o#e mi'%t #ot

&or( for !#ot%er8 ;edd"e e"!i#69 ;%!t6 more8 6ome rodu*t6 !re better for

*ert!i# t>e6 of or'!#i!tio#633or *ert!i# i#du6trie69 Too mu*% em%!6i6 o# t%e u3

fro#t ri*e *!# toredo ROI do t%e "i#e9 It6 ofte# #e*e66!r> to *u6tomie !

6>6tem to %!#d"e 6e*ifi* *%!""e#'e6 or rob"em68 !#d %!@e 6e*i!" reort6 !#d

form6 !@!i"!b"e8 %e !dd69

;it%out t%e ri'%t rodu*t8 ! *om!#> *!# fi#d it6e"f boed i# !#d for*ed to u6e !

6>6tem t%!t *re!te6 more rob"em6 t%!# it 6o"@e69


69/74

!**om"i6%8 Bo"i#*%e*( ob6er@e69 I# f!*t8 t%e u#der">i#' bu6i#e66 i66ue6 !ffe*t #ot

o#"> t%e de*i6io# !bout &%i*% rodu*t to ur*%!6e8 but !"6o %o& t%e e#tire ro*e66

of re*ruiti#' !#d %iri#' t!(e6 "!*e9 T%!t *!# me!# 6*ruti#ii#' e@er>t%i#' from )ob

de6*ritio#6 to t%e form!" re$ui6itio# ro*e669 Jo%#6o#8 from Bou6e%o"d Fi#!#*e8

!dd6+ M!#> *om!#ie6 be"ie@e t%!t o#*e t%e> "!u#*% ! ro'r!m8 t%e> *!# 6it b!*(9

T%ere !re o#'oi#' i66ue6 re"!ted to rodu*ti@it>8 tr!i#i#'8 e@!"u!tio#8 metri*6 !#d

6>6tem *om"i!#*e9 I# re!"it>8 it6 !# !"&!>6 e@o"@i#' !#d o#'oi#' ro*e669

6 S?ills #ecruiters Should )ave

19 Strong sales s?ills if >ou %!@e#t fi'ured it out b> #o&8 re*ruiti#' i6 6!"e69 If >ou

di6!'ree8 >ou !re i# t%e &ro#' bu6i#e669 Not o#"> do re*ruiter6 #eed to 6e"" t%eir

*"ie#t6 :i#ter#!" or eter#!" #eed to 6e"" *!#did!te6 o# oortu#itie6 !#d be

!b"e to !rti*u"!te &%> *om!#> Y i6 !# em"o>er of *%oi*e !#d &%> ! !rti*u"!r

oortu#it> i6 #ot )u6t ! 're!t oortu#it>8 but %o& it i6 t%e oortu#it> of ! "ifetime9

,9 A"ility to cultivate and "uild relationshi!s !#>o#e *!# u"" ! #!me out of !

d!t!b!6e !#d "!*e ! *!""9 It6 !#ot%er t%i#' to !*tu!""> *u"ti@!te !#d bui"d

re"!tio#6%i6 &it% t%e *!#did!te6 &e re*ruit9 Per%!6 (#o&i#' ! "itt"e !bout &%!t

m!(e6 t%em ti*(8 &%!t t%eir %obbie6 !re8 e#'!'i#' i# ! *o#@er6!tio# r!t%er t%!# )u6t

fo""o&i#' ! 6*rit8 et*9 So*i!" medi!8 6m!rt %o#e68 !#d ot%er *ommu#i*!tio#

"!tform6 %!@e bui"t brid'e6 6tr!i'%t i#to our er6o#!" "i@e69 5> *re!ti#' ! more oe#8

frie#d">8 !#d *ommu#i*!ti@e re"!tio#6%i &it% *!#did!te68 t%e *!#did!te eerie#*e

&i"" i#*re!6e8 m!(i#' t%e re*ruiter !#d *om!#> 6t!#d out rofe66io#!""> !#d !6 !#

em"o>er of *%oi*e9

.9 )unterFs mentality t%ere !re 6o m!#> &!>6 to 6our*e for t!"e#t t%e6e d!>69 T%ere

i6 !# !bu#d!#*e of 6ite68 #et&or(68 too"68 !#d "!tform6 !"" bui"t i# 6ome f!6%io# to

m!(e ! re*ruiter6 "ife e!6ier9 5ut it i6 %o& e!*% re*ruiter u6e6 t%e6e too"6 t%!t &i""

m!(e t%e differe#*e9 It !"" 6t!rt6 &it% t%e me#t!"it> of t%e i#di@idu!"9 Re*ruiter6 !re

bi'3'!me %u#ter68 !#d %!@i#' t%e mi#d6et to %u#t !#d be re"e#t"e66 u#ti" t%e %u#t i6

do#e i6 ! ri*e"e66 6(i"" 6et9 If ! re*ruiter i6 'oi#' to 6it !t ! de6(8 "o' i# to Mo#6ter

!#d (e>&ord 6e!r*% !"" d!> t%!t i6 #ot t%e %u#ter me#t!"it> >ou &!#t9 ou &!#t
http://www.ere.net/2012/07/26/8-skills-recruiters-should-have/http://www.ere.net/2012/07/26/8-skills-recruiters-should-have/


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6omeo#e &%o &i"" u6e *o"d *!""i#'8 6o*i!" medi!8 5oo"e!# 6e!r*%e68 #et&or(68 et*9 i#

order to fi#d t%e 6tro#'e6t !#d mo6t3$u!"ified i#di@idu!"69

9 Big-!icture thin?ing 6im"> fo*u6i#' o# 6i#'"e 6e!r*%e6 e!*% d!> i6 're!t8 but

%!@i#' t%e !bi"it> to 6ee %o& *!#did!te6 *!# fit i#to !# or'!#i!tio#8 t%e ote#ti!"

@!"ue t%e> *!# bri#'8 or e@e# (#o&i#' &%ere ! 6uer6t!r *!#did!te *ou"d fit i#8 e@e# if

t%ere i6 #o immedi!te o6itio# !@!i"!b"e8 i6 i#@!"u!b"e9 Moreo@er8 (eei#' !# e>e o#

future too"68 te*%#o"o'>8 !#d be6t r!*ti*e6 !#d (#o&i#' &%!t i6 *omi#' do t%e

ie"i#e &i"" (ee >our *om!#> &e"" @er6ed !#d *ometiti@e i# ! tou'% t!"e#t

m!r(et9

9 Strong follo-u! s?ills rob!b"> t%e Z1 toi* t%!t ir(6 me t%e mo6t !boutre*ruiter6 = fo""o&3u 6(i""69 Bo& %!rd i6 it to retur# ! *!"" or !# em!i" I &i"" te""

>ou t%!t it i6 #ot %!rd !t !"" #or doe6 it t!(e ! 6e@ere !mou#t of time to ud!te !

*!#did!te8 %iri#' m!#!'er8 *o3&or(er8 et*9 o# e@e#t69 I %!@e %e!rd !"" t%e %orror

6torie6 of ! re*ruiter :!'e#*> or *oror!te !"i(e< *!""i#' 6omeo#e fr!#ti*!"">8 bui"di#'

t%em u !#d 6etti#' t%em u to i#ter@ie&8 o#"> to #e@er re!*% b!*( out to t%e

*!#did!te !'!i#9 A"" t%!t doe6 i6 breed #e'!ti@it> !#d it i6 #ot !rt of t%e re"!tio#6%i3

bui"di#' ro*e66 &%!t 6o e@er9

-9 +istening !#>o#e e"6e e@er %!d t%e re*ruiter3t!"(3>our3e!r3off re6e#t!tio# !bout

%o& 're!t t%e> !re8 t%e d!t!b!6e t%e> %!@e !**e66 to8 6u**e66fu" "!*eme#t68 et*9

Re*ruiter6 #eed to "i6te# fir6t !#d t!"( 6e*o#d9 Re*ruiter6 mu6t o66e66 t%e u#*!##>

!bi"it> to "i6te# !#d t!(e ! roer )ob order9 Too m!#> re*ruiter6 ru# t%eir tr!6 to #o

e#d9 It6 !##o>i#'9

49 (onsultative in nature re*ruiti#' i6 ! 6*ie#*e !#d t%ere !re met%od6 !#dro*e66e69 T%e m!)orit> of %iri#' m!#!'er6 #eed to be *o#6u"ted o# t%e6e ro*edure6

!#d ro*e66e6 i# order to bui"d "o#'3term 6u**e66 !#d roer ro*e66 f"o&9 Good

re*ruiter6 %!@e t%e !bi"it> to !d@i6e !#d u6% b!*( o# t%eir *"ie#t6 if #eed be9 A 'ood

re*ruiter &i"" !*t !6 ! tru6ted !d@i6or for t%eir *"ie#t68 !#d i# retur#8 *"ie#t6 &i"" re6e*t

!#d !*t o# 'i@e# !d@i*e9

29 9ersona"le and a!!roacha"le %o& m!#> time6 do *!#did!te6 *!"" or meet !

re*ruiter !t ! *!reer f!ir !#d t%e> !re #er@ou6 o# t%e ot%er "i#e or o# t%e ot%er 6ide of


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t%e t!b"e9 I "o@e t!(i#' !# !ro!*% oo6ite t%!t &%i*% ! m!)orit> of ot%er re*ruiter6

t!(e9 I !#6&er m> %o#e *!""6 !#d retur# em!i"69 Peo"e &i"" *!"" me !#d !re 6urri6ed

t%!t I e@e# !#6&ered m> %o#e9 T%e> !re e@e# more 6urri6ed t%!t I !m i# ! 'ood

mood8 !6( t%em %o& t%e> !re doi#'8 t%!#( t%em for t%eir *!""8 !#d t!(e o#e mi#ute of

m> time to "et t%em i#trodu*e t%em6e"@e6 !#d fo""o& u &it% me9 M> mot%er !"&!>6

to"d me t%!t I *ou"d *!t*% more bee6 &it% %o#e> t%!# I *!# &it% @i#e'!r9


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9

#$(*MM$&AT'*& SU%%$ST'*&:-

5efore t!(i#' i#ter@ie&8 t%e> 6%ou"d ro@ide det!i"6 !bout ADECCO8 be*!u6e m!#>*!#did!te6 %!@e ! &ro#' *o#*etio# !bout ADECCO t%!t it i6 ! *o#6u"t!#*>9

5efore 6e"e*ti#' t%e em"o>ee more em%!6i6 mu6t be "!id o# &%et%er %e?6%e i6

*!!b"e of doi#' t%!t !rti*u"!r )ob or #ot r!t%er t%!# if %e?6%e fu"fi""6 t%e mi#imum*riteri! to do t%!t )ob9

Proer d!t! mu6t be m!i#t!i#ed b> e!*% re*ruiter !bout t%e *!#did!te6 &%o !re #ot

6%ort"i6ted !t !#> of t%e 6t!'e of re*ruitme#t8 !6 t%i6 &i"" i#*re!6e t%e d!t!b!6e8 &%i*%

*ou"d be referred to &%e#e@er future re$uireme#t o**ur6 for t%e 6imi"!r or differe#t)ob rofi"e69

Proer d!t! mu6t be m!i#t!i#ed b> e!*% re*ruiter !bout t%e *!#did!te6 &%o %!@e

!"re!d> "!*ed9

A *e#tr!" d!t!b!6e 6%ou"d m!i#t!i#ed r!t%er t%!# i#di@idu!" d!t!b!6e9

At re6e#t t%ere i6 #o *"ie#t i# IT 6e*tor8 t%e> mu6t !oi#t ! IT 6e*tor *om!#> &%i*%

*ou"d %e" "!*i#' t%e 59Te*% *!#did!te69


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+$A#&'&% *UT(*M$S:-

M> te#ure !6 !# i#ter# &it% ADECCO8 INDIA8 S!"t"!(e 5r!#*% %!6 bee# ! 're!t

"e!r#i#' eerie#*e for me9 I &ou"d "i(e to 6umm!rie "e!r#i#' out*ome6 i# t%e

fo""o&i#' oi#t6+3

A66i6ti#' t%e re*ruitme#t *o#6u"t!#t6 i# fi""i#' t%e )ob o6itio#6 eo6ed me to t%e

6erie6 of 6>6tem!ti* 6te6 t%!t !re u#dert!(e# &%i"e re#deri#' t%e 6er@i*e6 to t%e *"ie#t

*om!#ie69

T%e dedi*!ted te!m of em"o>ee6 !t ADECCO &i"" be ! 6our*e of i#6ir!tio# for me9

T%eir *ommitme#t to $u!"it>8 !bi"it> to m!#!'e &or( &it%i# time *o#6tr!i#t6 !#d !t

t%e 6!me time m!i#t!i#i#' o6iti@e !tmo6%ere i6 6omet%i#' t%!t *o#tribute6 ! "ot

to&!rd6 m> o@er!"" "e!r#i#' eerie#*e9

Imort!#*e of u!"it> &!6 ! m!)or !6e*t t%!t dre& m> !tte#tio#9 I 'ot to "e!r# %o&! 6u**e66fu" !#d ! '"ob!" "!>er "i(e Ade**o I#di! i6 !b"e to di6ti#'ui6% it6e"f from

ot%er "!>er6 o# t%e b!6i6 $u!"it> of &or( offeri#'69


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B'B+'*%#A9).:

&&&9!de**o9*o9i# &&&9*ite%r9*om &&&9&i6dom)ob69*om Bum!# Re6our*e M!#!'eme#t3V9S9P R!o
http://www.adecco.co.in/http://www.citehr.com/http://www.wisdomjobs.com/http://www.adecco.co.in/http://www.citehr.com/http://www.wisdomjobs.com/

Debalina Project

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