Dealership Operations: New Study Discredits CFPB’s …...for dealerships participating in the Auto...
Transcript of Dealership Operations: New Study Discredits CFPB’s …...for dealerships participating in the Auto...
February 2015 Volume 29 Issue 2
Contents:
Dealership Operations: New Study
Discredits CFPB’s Fair Credit Test-
ing Method
Page 1
Dealership Operations: New Study
Discredits CFPB’s Fair Credit Test-
ing Method, continued
Page 2
Introducing Emily Harris, new RA-
DA DMV Administrator
2015 International Auto Show Infor-
mation
DMV and RADA Holiday Schedule
for February 2015
Page 3
New NYS Minimum Wage Poster
Information
Revised Employee Polygraph Protec-
tion Act Poster Information
Model Year 2015 Fuel Economy
Guide Available
Page 4
RADA Training Classes, Workshops
and Seminars Schedule for February
Page 5
Safe*T: Guidelines for Vehicle Lift
Safety
Page 6
Safe*T: Guidelines for Vehicle Lift
Safety, continued
Page 7
Health and Wellness: Getting
Through Outdoor Chores Without
Getting Hurt
Page 8
Visit Us Online
www.rochesterautodealers.org
Rochester Automobile Dealers' Association
2024 West Henrietta Road, Building #4
Rochester, New York 14623
(585) 272-7232
A new comprehensive study of more than 8.2 million auto loan contracts by the
consulting firm Charles River Associates concluded that the proxy method used by
the Consumer Financial Protection Bureau to measure for unintended discrimina-
tion in an auto lender’s portfolio is “conceptually flawed” and “inherently unrelia-
ble.”
The peer-review study, Fair Lending: Implications for the Indirect Auto Finance
Market, commissioned by the American Financial Services Association and re-
leased on November 19, found significant bias and high error rates.
The CFPB, which issued its guidance in March 2013, has used a proxy method to
support claims of unintended discrimination against—and extract settlements
from—auto lenders and to pressure auto lenders to change the way they compen-
sate dealers for originating finance contracts.
The study found that the CFPB’s methodology frequently misidentified the back-
ground of consumers and dramatically overestimated differences in dealer reserve
paid by different groups of consumers. For example, the CFPB’s method overesti-
mates African-American borrowers by 41 percent.
The study also concluded that the CFPB’s examination of differences in dealer re-
serve at the portfolio level is meaningless because it fails to account for legitimate
reasons for pricing differences at the retail level.
Dealers have also offered up an optional program that addresses fair credit risks.
Based on a fair credit risk mitigation model developed by the U.S. Department of
Justice in 2007 to resolve fair credit investigations of two dealers, NADA released
its comprehensive Fair Credit Compliance Policy & Program in January 2014.
When implemented, NADA’s program documents instances when dealers discount
interest rates and ensures the discounts are for legitimate business reasons, like
meeting a competing finance offer. Rather than require costly and inaccurate statis-
tical testing, the program controls for risk on the front end of the transaction.
Many dealers, including several large dealer groups, have implemented the pro-
gram.
(Continued on page 2)
Dealership Operations: New Study Discredits CFPB’s
Fair Credit Testing Method
By NADA Chairman Forrest McConnell III — December 2014
February 2015, Volume 29, Issue 2 Page 2
Meanwhile, the CFPB has repeatedly failed to fully respond to questions from Congressional Democrats and
Republicans urging disclosure of its testing methodology, which is lacking in the bureau’s guidance.
Based on this and other flaws in the guidance, 146 members of Congress—which includes 90 Republicans and
56 Democrats—have cosponsored legislation in the U.S. House of Representatives to rescind the CFPB’s 2013
guidance.
The bill, H.R. 5403, co-sponsored by Reps. Marlin Stutzman (R-Ind.) and Ed Perlmutter (D-Colo.), also requires
transparency and public input prior to the issuance of future CFPB guidance on auto lending. For more infor-
mation, visit nada.org/cfpb.
Moving forward, the federal government should consider promoting broad industry adoption of NADA’s fair
credit program, which addresses fair credit risks at the retail level while preserving competition in the market-
place.
Source: NADA.org/Director’s Column, December 2014
(Continued from page 1)
Dealership Operations: New Study Discredits CFPB’s
Fair Credit Testing Method
By NADA Chairman Forrest McConnell III — December 2014
http://register.staplesadvantage.com/c/s?RegFormId=332624
February 2015, Volume 29, Issue 2 Page 3
2015 Rochester International Auto Show Information
Introducing Emily Harris
New RADA DMV Administrator
The 2015 Rochester International Auto Show, Thursday, February 26th - Sunday, March 1st, at the Joseph A. Flo-
reano Riverside Convention Center, is fast approaching. Packets with Auto Show information pertinent to the event
for dealerships participating in the Auto Show will be emailed to Sales Managers and Office Managers on or about
February 3rd, so please check your email from RADA with the attachment.
Auto Show flyers, to be distr ibuted with RO’s and placed about the showroom, will be mailed (or delivered to
dealerships on the courier route) mid-month to the attention of the Service Manager. So please look for the flyer
packet and distribute the flyers to help promote the Auto Show.
Every make sold in Rochester will be on display making this the most complete International Auto Show ever!
More information about the Auto Show, the RADA/Rochester Rotary Sunshine Kids Gala on Saturday, February
21st, and the RADA Sneak Preview on Wednesday, February 25th, is available on our website at
www.rochesterautodealers.org.
See you at the Show!
We are pleased to announce the hiring of Emily Harris at the RADA.
She has taken over the DMV Administrator position previously held
by Sherrie Cambron.
Emily studied Business Administration at Finger Lakes Community
College. She has a strong background in customer service and has
held various management positions in the hospitality and retail
industries. She started her career in the automotive industry in 2013.
Her main focus in this industry has been on title work and building
strong, positive relationships with both new and used car dealerships.
Emily was recently married to her longtime partner, Patrick. They
have a 2 year old son, Alexander. She enjoys spending time with her
family, shopping and cooking.
She looks forward to speaking and meeting with you.
DMV and RADA Holiday Schedule for February 2015 The DMV will be closed on Monday, February 16, 2015, for Presidents Day.
The RADA will be open on this day.
February 2015, Volume 29, Issue 2 Page 4
New NYS Minimum Wage Poster Information
The 2015 Fuel Economy Guide has been released by the U.S. Department
of Energy and the Environmental Protection Agency and it is now available
for download or to order copies online.
By law, dealers must prominently display a copy of the 2015 Fuel Econo-
my Guide and provide it upon request by a potential purchaser.
The guide provides detailed fuel economy figures for vehicles, as well as
estimated annual fuel costs and other helpful information to prospective
buyers.
To download the complete guide or to order copies, go to http:/
www.fueleconomy.gov/ and to http://fueleconomy.gov/m/ for mobile de-
vices.
Model Year 2015 Fuel Economy Guide Available
Effective 12/31/2014, the minimum hourly wage has increased to $8.75 per hour.
New York State Department of Labor requires the current Minimum Wage poster to be posted conspicu-
ously for all employees to see.
The new poster is available from RADA. Please contact Maryellen with the quantity you need. Each poster
is $5.00.
Revised Employee Polygraph Protection Act Poster Information
In order to be in compliance with the current federal EMPLOEE POLYGRAPH PROTECTION ACT
poster, check the date on the bottom right-hand corner (as you face it).
The new poster should be dated Rev. Jan. 2012. If you do not have this revised poster, please contact
Maryellen with the quantity you need. Each poster is $5.00.
The law requires employers to display this poster where employees and job applicants can readily see it.
February 2015, Volume 29, Issue 2 Page 5
NYS Notary Exam Preparation Class
Pass the New York Notary Examination the first time! Wouldn’t it be nice to have a Notary Public on staff? Prepare
now to pass the Notary Public examination and obtain your New York State Notary commission. New York Notary
services are needed for many reasons and in many industries. Come learn from the New York Notary expert how to
pass the NY Notary examination and perform your Notarial duties with confidence. This is a great class for new,
veteran and renewing New York State Notaries who want answers to all those challenging notarization questions.
Finally, get answers to your Notary questions from the Notary expert, Gerrie Pierre-Fleurimond, National Notary of
the Year 2003.
Date: Friday, February 20, 2015 9:00 a.m. - 2:30 p.m.
Location: Hampton Inn and Suites Includes Lunch
1st Floor
7637 NY State Route 96
Victor, NY 14564
Cost: $129.00/Attendee
Note: Next Class is Friday, March 20, 2015
RADA Training Classes, Workshops, Seminars Schedule Contact Juan Canto @ 272-7232 or 831-9478 to register for classes or for information on all the classes offered
Recordkeeping OSHA 300 Forms Class
Establishments located in States under Federal OSHA jurisdiction must begin to comply with the new requirements
on January 1, 2015.
This course is designed to assist employers in identifying and fulfilling their responsibilities for posting and main-
taining OSHA’s records of illnesses and injuries. Practical exercises are designed to ensure that participants who
successfully complete this course will be able to identify OSHA-recordkeeping requirements, determine if an injury
or illness is work-related, and be able to complete OSHA's forms 300, 300A and 301.
OSHA’s revised recordkeeping rule includes two key changes:
First, the rule updates the list of industries that are exempt from the requirement to routinely keep OSHA injury and
illness records. Auto Dealers were once exempt from this requirement but as of January 1, 2015 they will be re-
quired to keep these records.
Second, the rule expands the list of severe work-related injuries that all covered employers must report to OSHA.
The revised rule retains the current requirement to report all work-related fatalities within 8 hours and adds the re-
quirement to report all work-related in-patient hospitalizations, amputations and loss of an eye within 24 hours to
OSHA.
Date: Friday, February 13, 2015 8:30 a.m. - 10:30 a.m.
Location: RADA
Cost: $130.00/Attendee
February 2015, Volume 29, Issue 2 Page 6
Guidelines for Vehicle Lift Safety
Vehicle lifts should never be operated without proper safety training, and manufacturer and facility safety guidelines
should be followed at all times. Here are some helpful basic vehicle lift safety guidelines to help prevent a dangerous
mishap.
Management Work Practices and Responsibilities
Training
Provide all technicians with proper training. American National Safety Institute requires all training be documented.
Training should include:
Information on the maximum weight for each lift Proper operation of all controls Proper vehicle spotting methods Lift safety features Rules for safe lifting Proper housekeeping procedures
Some sources for training are:
The manual supplied by the manufacturer A representative of the company that installed the equipment The Automotive Lift Institute (ALI) provides a variety of safety materials, including training videos and safety
inspection checklists.
Documentation & Labels
Ensure all necessary safety labels and instruction postings are in place. Inspect labels at least monthly to determine
they are not missing or worn making them unreadable. For a frame-engaging lift, a copy of the ALI/LP “Lifting
Points-Quick Reference Guide” should be kept nearby
Technicians Work Practices and Responsibilities
The technician, once trained, has a variety of responsibilities when operating vehicle lift equipment. The following is
a list of safe work practices:
Maintain a constant awareness of the many hazards involved with lifting vehicles. Be aware of activities in the lift area during operation. Never allow unqualified persons to enter the area. Wear the proper personal protective equipment. Safety glasses need to be worn when doing overhead work. In
some cases safety goggles, face shield, and bump caps may be required. Never exceed the maximum weight of the lift. Always use the proper designated vehicle lift points. Check the lifting points and adapters for damage or corrosion, and for wet, oily, or slick surfaces that may cause
slippage. Ensure the vehicle is properly centered and balanced. Position the vehicle so its center of gravity lies well within
the area bounded by the supporting points of contact between the lift and vehicle. Remove any item in the vehi-
cle that could affect the normal center of gravity. Raise the lift a sort distance and gently rock the vehicle to verify it is sufficiently stabilized before fully raising
the vehicle to working position. For long-wheelbase or short-wheelbase vehicles, it is good practice to position
high reach vehicle support stands under the vehicle. Ensure the lift locking devices (latches) are properly engaged. Use high reach vehicle support stands to assist in stabilizing the vehicle if heavy parts are to be added or re-
moved. Never lower a vehicle onto the vehicle support stand. Never try to stabilize a falling vehicle — get out of the way! Make sure the wheels are properly chocked on drive-on lifts. Only use equipment provided by the manufacturer.
Make sure the area is clear of people, tools, and equipment when lowering a vehicle.
(Continued on page 7)
February 2015, Volume 29, Issue 2 Page 7
Guidelines for Vehicle Lift Safety
Never try to alter or repair a lift. Immediately report any problems to your supervisor. Only trained professionals
are qualified and authorized to repair or modify the equipment. Never use the lift as a jack or for any other unauthorized purposes.
Lift Certification and Maintenance
Proper maintenance of this critical equipment not only can prevent accidents, but can also reduce the potential for
inefficiency. Failed equipment reduces the amount of vehicle repairs that can be accomplished in a timely manner.
The following should be considered:
New lifts should be ALI/ETL certified. Manufacturer’s guidelines for inspection and scheduled maintenance procedures should be followed. Technicians should be trained to inspect the lift daily for cracks, damage or wear. These inspections should in-
clude, but are not limited to: cables, sheaves, lift pads, adapters, lift arms, and welds. On surface-mounted lifts,
inspect anchor bolts and concrete floor around the mounting bolts for cracks. If defects are noted during the inspection, the technician should stop using the equipment and notify the
supervisor. Qualified contractors should be used to make all repairs. The repair contractor should have a written lockout/tagout procedure to ensure that the lift is not used or ener-
gized during the repair.
Source: awane.com
(Continued from page 6)
February 2015 Volume 29 Issue 2 Page 8
Rochester Automobile Dealers' Association
The R.A.D.A. Newsline
and The Title Clerk
Resource are published
by the Rochester
Automobile Dealers'
Association.
2024 West Henrietta Road,
Building #4
Rochester, NY 14623
Phone: (585) 272-7232
Fax: (585) 272-7375 www.rochesterautodealers.org
Brad McAreavy
President
Dick Stevens
Business Manager / Office Manager
Kim Guida
Director of Insurance
Pat O’Neil Field Service Representative / Safe*T
Program Coordinator
Juan Canto
Director of Training & Compliance,
Recruitment & Placement
R.A.D.A. Staff
Randy Spurr
Chairman
John Cortese
Vice Chairman
Steven Ralph
Secretary
Dan Edwards
Treasurer
R.A.D.A. Officers
Allyn Barnard
Michael Doyle
Randy Farnsworth John Gabriele
Ray Helfrich
Drew Hoselton Ed Meagher, Jr.
Mark O’Connor
Kevin Parker Dennis Petrisak
Jay Vanderstyne
R.A.D.A. Directors
RADA provides a full range of healthcare options, and employee benefit products and services for our members. Contact
Kimberly Guida at 585.272.7232 today for a complete benefit review.
Health and Wellness: Getting Through Outdoor Chores Without
Getting Hurt This article is for informational purposes only and not intended as medical advice.
Removing snow can lead to many trips to emergency rooms, visits to doctors’ offices, and time spent recuperating on
the couch. Avoid injuries by using a smart strategy.
Tips for snow shoveling or moving soil/digging:
Warm up your muscles first. Take 10 minutes and loosen your arms, legs, and back. Stretch or jog in place.
Pace yourself. Listen to your body. Don’t overdo it. Take breaks and dr ink plenty of fluids. If you experience
chest pain, shortness of breath, or other heart-attach symptoms, stop the activity and seek emergency room care.
Do not use a shovel that is too heavy or too long. Don’t place your hands close together on the gr ip. Space
out your hands for easier shoveling.
Use an ergonomic shovel which is typically much lighter .
Do not throw snow (or soil) over your shoulder or to the side. The twisting motion can stress your back.
Push the snow instead of lifting it. Each shovelful of dense snow can weigh some 20 pounds according to the
AARP. If you have to lift, bend your knees and lift with your legs, not your back.
Source: American Academy of Orthopedic Surgeons, Hope Healthletter January 2015
Sharon Dean
Communications / Website /
Administrative
Gloria Wolak Credit Insurance / Newsline
Editor / Events Coordinator
Lisa Luckner
Accounting Administrator
Emily Harris
DMV Administrator
Maryellen Knapp
Receptionist
Sherri Greif
Courier