Ddba8511 wks2 3-group_a_05-14-2016 ver final

DDBA-8512-1

Seminar in IT Innovation Weeks 2-3, Group A

Classical versus Modern.

The Transition from Multi-Tasking to Multi-

Selves Robert Brown

May 14th, 2016

Innovation Information Technology (IIT)

• Mega Innovation Trends for DBA IT Professionals in the

21st

• Artificial Intelligence for ERP Business Management

• Brain Science for Supply Chains. Brain Overload.

• Virtual Selves, Employees, Corporate System Personalities

• Virtual Self (The “after-life”). ( Who owns you when you

leave your employer?)

• Predictive Forecasting of Demand

• Self Organizing Systems-Network Suppliers

• IBM Watson, Apple SIRI, Microsoft Cortana

• AI Enterprise Resource Planners (A necessary revolution.)

Team A Week 2-3 Robert Brown2

Literature Synthesis: Weeks 2-3

3 Team A Week 2-3 Robert Brown

• Literature Synthesis Overview

• Competitive Advantage Provided by Information

Advantage (CAPITA)

– One Third of Business Capital Expenditures are

Computer and Software Resources.

– Primary Efficiency, Support Activity, Resource

Management, Acquisition, Threat, Preemptive and

Synergy.



• Transitioning to the Internet or Digital Economy.

• Firms should create a new paradigm to work with customers, suppliers and business partners.

• Online Information Capabilities (OIC)

• Theory of Resource Based View (RBV) applied to IT.

• RBV, Treat Employee (Certain)IT Resources and Knowledge as Rare and Valuable. (Hurray!)

• IT Resources allow you to detect and respond to market changes.



• IT Investment can lead to intensification of competition by companies

who heavily invest in capital IT spending.

• IT and especially ERP systems since the 1990’s have created am

environment for business consolidation, market turbulence and

increased performance.

• Evolutionary Pressures from IT systems, only the best performers will

survive.

• “Arms Race” Mentality in IT Systems.

• Deploy a consistent platform. Not a jumble of systems.

• Innovate better business methods. Think Lean IT.

• Propagate the IT innovation model throughout the company.

• We are in the era of Hyper Competition.



• Consensus on the strategic value of IT is still

being debated after 20 years.

• Study looks at two conceptual models.

(Resource Based versus Contingency)

• Linear and Non-Linear

• Investments in growth-orientated applications

were directly responsible for a firm’s revenue

growth.



• Sustainable Competitive Advantage.

• Response Lag Driver

• Organizational Learning

• Asset Stock Accumulation Process

• IT protects and creates barriers against

market erosion.

• Develop Knowledge Launch Capabilities.

Literature Gaps: Weeks 2-3

•8 Team A Week 2-3 Robert Brown

• Implications of Findings; Areas For Further Research (IT Knowledge Expensive, Hard

to Find, Expensive to Keep).

As Doctors of Business we need to always focus on the business and how It can support that business.

IT Managers with no IT knowledge is like a person being a medical manager, instead of medical doctor.

DBA IT we need to be doctors of IT for Business that need help or those customers that have “sick”

systems.

“Sick Systems” are usually ERP systems that were poorly implemented and are causing the human

employees to work more to sustain the computer system versus the underlying core business processes.

IT Scholars, Managers or Doctors need some hard II skills, certifications, ERP installation experience.

Artificial Intelligence, Virtual Persons, Multiple-Entities (ME), Beyond Virtual Reality.

ERP Systems are installed usually by teams that have a no to a very poor understanding of a business.

Intelligent Inventory Control and AI Based Demand forecasting will be a critical capability for all

businesses to survive the uncertainty of the 21st century.

Crisis of Confidence in ERP systems, Implementation Teams, Over Promised, Over-priced, Under-

Performing.

Artificial Employees, Virtual Business, Virtual Currencies, Virtual Inventories and Game/Role Playing.

Artificial Intelligence ERP


• ERP SYSTEMS

• Complexity to learn.

• Expensive to maintain.

• Employee Expectation after Training

• Many different ERP systems in any supply chain

• Humans have to “bridge the gap” between systems

• Proliferation of ERP systems and ERP specialists.

Original Research Topic – Artificial Intelligence

ERP Integration


• IBM Watson, Virtual Employees, AI taking control of ERP

– Are ERP system becoming too complicated for humans to control with AI help?

• Automation, Auto-reports, Auto-forecasting, automation of all routine,

repetitive, rote activities to AI. (Start here).

• ERP systems are very demanding systems to maintain. (Create training

videos, constant automation of systems. Bottom up approach.

• AI should be viewed as creating a virtual employee or Virtual Self.

• From Multi-Tasking to “Multi-Selfing”. You need more than one of you

to do “your” job. When you leave at 5:00 PM what can the computer do

overnight? Avoid Cognitive Overload. Brain stress.

• SAP “Experts” are one area of SAP only.

• ERP systems are vast systems created by hundreds of programmers.

Difficult to learn an entire system let only multiple interconnected

systems.


ERP Integration


• Hypothesis and Assertions

• ERP Systems are becoming to vast and complex

to have human beings in complete control.

• Assertions

• ERP systems need AI and Expert System interfaces.

• The lose of a key person who runs an ERP could cause

heavily financial damage to a firm.

• Human brains being taxed to handle ERP business

support.


ERP Integration


• Theoretical Working Model.

• Using IBM’s Watson, an ERP Independent Management

system could be designed to create supplier fulfillment

orders based on the Material Resource Planner (MRP)

and Material Production Schedule (MPS) output of the

entire supply chain end customer to end supplier.

• Capacity Requirement Planning (CRP)

• Targeted MRP runs that calculates an entire supply chain

ERP data set, is the goal for AI driven ERP.


ERP Integration


• Data Collection Strategy

• IBM Watson Online Laboratory.

• IBM SPSS providing forecast data.

• Microsoft Dynamics AX test ERP platform.

• Microsoft Cortana integration to MS DAX.

• Spice works Monitoring Critical Suppliers

Systems Health.

• Survey Monkey, provide feedback on predictions

Artificial Intelligence ERP Integration

Figure 1.1. Learning Supply Chain and Protection of Innovation. Preventing

Exploitation of Logistics Members. (Parker, Zsidisin, Ragatz, 2008).


Innovation

IBM Watson Manages ERP for Business

Virtual Employee

AI and Human Learning

Organization.

Building your Virtual 24/7

Work Selves.

Reduce burn out and

human error. Reduce Deep Water Horizon

type Disasters.

Sustainable -Virtual

Employees

Threats-IT causing

Human Brain Overload

Environmental-Human

Innovation as a value

Challenges-Employees

become more capable than the leadership

teams.

ERP as a Personality

AI to AI Smart Supply Chains

Virtual Employees

AI to AI Forecasting Social Media

AI ERP Networks

communicating real time.

AI ERP Supply Chain

Innovation

AI Predictive Forecasting

AI: ERP Integration


• ERP must harness the mental capacity of the business

• Under AI Control

• ERP systems must produce predictive forecasting reports.

• Virtual Reality Warehouses

• Making virtual you work for you 24/7.

• Virtual Businesses

• Virtual Inventory

• Virtual Warehousing

• Time Travel Inventory.

• Drones and Robots

• Virtual Employees. Artificial Intelligence Systems inter communicating.

• Virtual Employees.

• Virtual Business.

Artificial Intelligence

Virtual Employees

ERP-The Personality

of the Business

ERP System

Annotated Bibliography #1 View Speaker Notes.


BARALDI, E. (2009). User-Related Complexity Dimensions of Complex

Products and Systems (CoPS):: A Case of Implementing an ERP

System. International Journal of Innovation Management, 13(1), 19-45.

Annotated Bibliography # 2 View Speaker Notes


APA Reference

Essig, M., Glas, A. H., & Gutsmiedl, J. (2015). Procurement of a supply information system.

Journal of Enterprise Information Management, 28(3), 377-399. doi:10.1108/JEIM-01-2014-0008



Freeze, R. D., & Schmidt, P. J. (2015). To Use or Not to Use--ERP Resistance Is the Question:

The Roles of Tacit Knowledge and Complexity. Decision Sciences Journal of Innovative

Education, 13(2), 247-272. doi: http://dx.doi.org/10.1111/dsji.12059



APA Reference

Gang, X., XiSong, D., XiWei, L., & Nyberg, T. R. (2012). Real-time Manufacturing Integration

And Intelligence Solution: Case Study in Global Chemical Company. Journal of

Software (1796217X), 7(8), 1727-1737. doi:10.4304/jsw.7.8.1727-1737



APA Reference

Goertzel, T. (2014). The path to more general artificial intelligence. Journal of Experimental &

Theoretical Artificial Intelligence, 26(3), 343-354. doi:10.1080/0952813X.2014.895106



APA Reference

Kayser, V., Goluchowicz, K., & Bierwisch, A. (2014). Text Mining for Technology Road

Mapping -- The Strategic Value of Information. International Journal of Innovation

Management, 18(3), 1–23. http://doi.org/10.1142/S1363919614400040



APA Reference

Roberts, N., & Grover, V. (2012). Leveraging Information Technology Infrastructure to

Facilitate a Firm's Customer Agility and Competitive Activity: An Empirical

Investigation. Journal of Management Information Systems, 28(4), 231-270. doi: 10.1287/isre.1070.0148



APA Reference

Shepherd, C. (2006). Constructing enterprise resource planning: A thoroughgoing interpretivist

Perspective on technological change. Journal of Occupational and Organizational

Psychology, 79(3), 357-376. doi:10.1348/096317906X105742



APA Reference

Tian, F., & Sean Xin Xu. (2015). How Do Enterprise Resource Planning Systems Affect Firm?

Risk? Post-Implementation Impact. MIS Quarterly, 39(1), 39–A9. Retrieved from

EBSCOhost (accessed M



APA Reference

Thompson, D. V., Hamilton, R. W., & Petrova, P. K. (2009). When Mental

Simulation Hinders Behavior: The Effects of Process-Oriented Thinking on Decision

Difficulty and Performance. Journal of Consumer Research, 36(4), 562-574.

Appendix


• Please note that the content for this

presentation is also available in PDF format

in the accompanying document entitled

• The following link was created by Bob Brown

as a supplement original research topic

regarding Artificial Intelligence ERP:

https://youtu.be/6phiVEo6Nfs

https://youtu.be/6phiVEo6Nfs

Thank You


Thank you for participating.

Any questions or comments on this

presentation?

Please contact Bob Brown

[email protected]

[email protected]

mailto:[email protected]

mailto:[email protected]

Ddba8511 wks2 3-group_a_05-14-2016 ver final

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