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D-Link DCS-3410 User Manual

Table o Contents

Product Overview ...................................................3

Package Contents ..............................................................3

System Requirements .......................................................3Introduction .......................................................................4

Features .............................................................................5

Hardware Overview ...........................................................6

Hardware Overview ...........................................................7

Hardware Installation .........................................................8

Sotware Installation ........................................................10

Confguration ...................................................... 14Setup Wizard Conguration .............................................14

Web-based Conguration Utility ......................................18

Live Video ........................................................................19

Camera ......................................................................19

Setup ...............................................................................0

Wizard .......................................................................0

Network Setup ..........................................................7

Dynamic DNS ............................................................9

Image Setup ..............................................................30

Audio and Video ........................................................31

Motion Detection .......................................................3

Time and Date ...........................................................33

Recording .................................................................34

Snapshot ...................................................................35

Digital Output ............................................................36

RS-485 ......................................................................37

Maintenance ....................................................................38

Device Management ..................................................38Backup and Restore ..................................................39

Firmware Upgrade .....................................................40

Status ..............................................................................41

Device Ino ................................................................41

Logs ..........................................................................4

Help .................................................................................43

D-ViewCam Installation .......................................... 44Add a Camera ..................................................................47

Troubleshooting ................................................... 52

Networking Basics ................................................ 55

Check your IP address .....................................................55

Statically Assign an IP address ........................................56

Technical Specifcations ......................................... 57

Contacting Technical Support ................................... 60

Warranty ........................................................... 61

Registration........................................................ 67

Table o Contents

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3D-Link DCS-3410 User Manual

Section 1 - Product Overview

D-Link DCS-3410 PoE Day & Night Network Camera

CAT5 Ethernet Cable

Power Adapter Manual and Sotware on CD

Quick Install Guide

Camera Stand

Note:Using a power supply with a dierent voltage than the one

included with the package will cause damage and void the warranty

or this product.

I any o the above items are missing, please contact your reseller.

System Requirements

Windows XP or Windows Vista

At least 56MB o memory (51MB recommended)

An available Ethernet connection

Internet Explorer 6.x or higher Internet Web Browser

VGA card resolution: 800x600 or above

CPU: 1.7GHz or above processor (.8GHz plus processor with 51MB memory and a 3MB video card is required or

multiple camera viewing and recording using the D-ViewCam sotware)

Product OverviewPackage Contents

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Introduction

The D-Link DCS-3410 PoE Day & Night Network Camera is a powerul surveillance system that can connect to your network. TheDCS-3410 diers rom a conventional PC Camera because it is a standalone system with a built-in CPU and Web server, providing

a low-cost solution capable o solving demanding security and home/oce monitoring needs. It is designed with aluminum casingor maximum heat dissipation and better protection. Snapshot enables you to save a snapshot image directly rom a Web browserto a local hard drive without installing any sotware. With 0.3 lux light sensitivity, the DCS-3410 is capable o capturing video inrooms with minimal lighting. With optional Day & Night Auto iris lens, IR LED Lens or night vision illuminator1, you can customizeyour surveillance application to enable low light or night vision video streaming. You can also zoom in using the DCS-3410s 4xdigital zoom eature. The DCS-3410 gives you the ability to monitor video and audio in your home/oce using an Internet browseranywhere in the world! Simple installation procedures, along with the built-in Web-based interace oers easy integration to yournetwork environments.

Note:Use o audio or video equipment or recording the image or voice o a person without their knowledge and consentis prohibited in certain states or jurisdictions. Nothing herein represents a warranty or representation that the D-Linkproduct provided herein is suitable or the end-users intended use under the applicable laws o his or her state. D-Linkdisclaims any liability whatsoever or any end-user use o the D-Link product, which ails to comply with applicablestate, local, or ederal laws.

1Optional accessories or Day & Night Morning and night version surveillance are available.

4x digital zoom enlarges an image by magniying the pixels in a selected portion o the image by 4 times.

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Supports a Variety o Protocols: Supporting TCP/IP networking, SMTP e-mail, HTTP and other Internet related protocols, the DCS-3410 Network Camera can be integrated easily into other Internet/Intranet applications because o its standards-based eatures.

Remote Snapshot Images: Using the Snapshot eature, you save snapshots directly rom the Web browser to a local hard drive withoutinstalling any sotware, making it convenient to instantly capture any moment rom a remote location.

Low Light Recording and 4x Digital Zoom: The DCS-3410s 0.3 lux light sensitivity allows you to capture video in rooms with minimallighting, making it ideal or use at night time. The camera also eatures 4x digital zoom or closer viewing.

Optional Day & Night Auto iris lens, IR LED Lens or night vision illuminator, you can customize your surveillance application to enablelow light or night vision video streaming.

Web Conguration: Using the Web browser, administrators can congure and manage the Network Camera directly using the web

browser via Intranet or Internet. Up to 0 accounts with dierent settings can be created and controlled by the administrator. Built-in BNC (Bayonet Neil-Concelman) connector is used or proessional video connections. It benets users who integrate digital IP

camera into traditional system (CCTV) or both analog and digital video streaming purposes.

Powerul Surveillance and Remote Monitoring Utility: An administrator is assigned with a pre-dened user ID and password, can modiythe Network Camera settings rom a remote site via Intranet or Internet. Administrators are allowed to monitor the video image, recordthe video image to a hard drive, and take snapshots.

Broad Range o Applications: With todays high-speed Internet, the Network Camera provides the ideal solution or remotely monitoringlive video images over the Intranet and Internet. The DCS-3410 allows remote access using an Internet Explorer or web browser orlive image viewing with audio and allows the administrator to manage and control the Network Camera anywhere and anytime. Applythe Network Camera to monitor various objects and places such as homes, oces, banks, hospitals, child-care centers, amusementparks and other varieties o industrial and public monitoring. The Network Camera can also be used or intruder detection with itsmotion-detection mode, capture still images and video images or archiving and many more applications.

Features

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Hardware Overview

Microphone Connector

The DCS-3410 PoE Day & Night Network Camera has aninternal microphone built-in. However, you have the optiono using an external microphone by plugging it into themicrophone connector.

Audio Out Connector

The DCS-3410 provides an Audio Out connector to beused or -way audio. Speakers (not included) may beconnected to the camera to provide audio or -waycommunication.

BNCThe BNC connector is used orproessional video connections. Itbenets users who integrate digital IPcamera into traditional system (CCTV)or both analog and digital videostreaming purposes.

Ethernet Cable Connector (PoE)The Network Cameras back panel eatures

an RJ-45 connector or connections to10Base-T Ethernet cabling or 100Base-TXFast Ethernet cabling. This network portsupports the NWay protocol, allowing theNetwork Camera to automatically detector negotiate the transmission speed o thenetwork.

Reset ButtonReset will be initiated when the reset buttonis pressed once and held until the PowerLED fashes through its cycle twice.

Iris LevelUsed only when the DC-Iris lensis connected to the camera. Whenadjusting the Iris level, you candetermine the brightness o the videoimages.

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Hardware Overview

Link LEDOnce a connection has been established via Ethernetport, the LINK LED will turn solid green. I trac ispassing to the camera the LINK LED will blink. I noEthernet connection is detected the LINK LED will notlight up.

I/O ConnectorThe DCS-3410 provides a terminal block with three pairs o

connectors situated on the back panel. Two pairs are or inputand the other is or output. The I/O connectors provide thephysical interace to send and receive digital signals to androm a variety o external devices.

Power LEDThe power LED is on the back o the camera. As soon as

the power adapter is connected to the camera, the LEDwill turn green. Once a connection has been establishedvia Ethernet port, the LINK LED will turn solid green. Itrac is passing to the camera the LINK LED will blink.I no Ethernet connection is detected the LINK LED willnot light up.

DC Power ConnectorThe DC power input connector is locatedon the DCS-3410 Network Cameras backpanel and is labeled 1V DC with a singlesocket to supply power to the NetworkCamera.

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Hardware Installation

Connect the Ethernet Cable

Connect an Ethernet cable to the network cable connector located on the Network Cameras backpanel and attach it to the network.

Attach the External Power Supply

Attach the external power supply to the DC power input connector located on the Network Camerasback panel (labeled DC 1V) and connect it to an AC power outlet.

Note:When you have a proper connection, the LED will turn green. The light may cycleon and o and your computer may show an intermittent loss o connectivity, this is normaluntil you have confgured your Network Camera.

Connect Using Power-Over-Ethernet

Once you connect an Ethernet cable to your PoE switch or adapter, the Power LED on the DCS-3410 will turn green to indicate aproper connection.

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The Network Camera comes with a camera stand with a swivel ball screw head that can be attached to the Network Camera bottomsocket cavity. Attach the camera stand to the Network Camera and station it or your application. There are holes located in the baseo the camera stand allowing the Network Camera to be mounted to the ceiling, or any wall securely.

Socket or camera stand

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Section - Installation

Turn on the computer and Insert the D-Link DCS-3410 Driver CD in the CD-ROM drive. The step-by-step instructions that ollow areshown in Windows XP. The steps and screens are similar or the other Windows operating systems.

I the CD Autorun unction does not automatically start on your computer, click Windows Start > Run. In the Run command box typeD:\DCS3410.exe, where D: represents the drive letter o your CD-ROM. I it does start, proceed to the next screen.

Sotware Installation

Click Setup Wizard

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Click Next to continue.

Click Yes to accept the License Agreement.

Click Yes

Click Next

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To start the installation click Next.

Note:The installation may take several minutes to complete.

Click Next

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Click Finish to complete the installation.

Click Finish

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Section 3 - Conguration

ConfgurationThis section will show you how to congure your new D-Link Network Camera using the Setup Wizard.

Setup Wizard ConfgurationClick on the D-Link Setup Wizard SE icon that was created in your Windows Start menu.

Click D-Link Setup Wizard SE

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Enter the admin ID and password.

Note:The deault Admin ID isadmin with the password let blank.

Click Next

The Setup Wizard will appear and show the MAC address o the DCS-3410and an IP Address (which may or may not be correct depending on whatyou have your DCS-3410 connected to). I you have a DHCP server on yournetwork, there will be a valid IP Address displayed here. Click the Wizardbutton to continue.

Note:A DHCP server is a device that supplies the IP address.

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Select static IP to use the same IP address at each boot up.

Click Next

Select DHCP i you want to obtain a new IP address every timethe camera boots up.

Click Next

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Click Link

Click the button labeled Link to access the web conguration page.The Setup Wizard will automatically open your web browser to the IPaddress o the DCS-3410, in this example it is: http://19.198.0.10.Your DCS-3410 may have a dierent IP Address.

Click Restart

Click Restart to save your settings and reboot the Network Camera.

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Web-based Confguration Utility

To access the conguration utility, open a web-browser suchas Internet Explorer and enter the IP address or your NetworkCamera (http://19.168.0.10)

Note:For example, the address is 192.168.0.120. Youraddress may dier.

Enter Admin or the username and then leave the passwordblank by deault.

Note:To change your password at a later time, pleasereer to page 38.

This section will show you how to congure your new D-Link Network Camera using the Web-based Conguration Utility.

Click OK

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Live VideoCamera

This section shows your cameras live video. You may select the available thumbnails or your option o predened Video Profle,

Full Screen mode, and action items o taking Snapshot, Recording, Set Storage Folder, Listen, Talk, and Digital Output. You mayalso select your language setting using the drop-down menu.

You can zoom in and out o the live video image using your mouse. Right-click to zoom out and let-click to zoom in on the image.

Digital InputIndicator:

Motion Trigger

Indicator:

RecordingIndicator:

This indicator will light up when there is anavailable digital input signal.

When a trigger event occurs, this will light up.

Note:The video motion eature or yourcamera must be enabled.

When a recording is in progress, this indicatorwill light up.

Video Profle 1

Video Profle 2

Video Profle 3

Video Profle 4

Full screen mode

Taking a Snapshot

Recording a Video Clip

Set a Storage Folder

Listen/Stop Listening

Talk/Stop Talking

Start/Stop Digital Output

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SetupWizard

To quickly conigure your Network Camera, click Internet

Connection Setup Wizard, or click Manual Internet ConnectionSetup to manually congure your Network Camera.

To quickly congure your Network Cameras motion detectionsettings, click Motion Detection Setup Wizard and skip to page4. I you want to enter your settings without running the wizard,click Manual Motion Detection Setup and skip to page 7.

Internet Connection Setup Wizard

This wizard will guide you through a step-by-step process to congure your new D-Link Camera and connect the camera to the

internet. Click Next to continue.

Click Next

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Select DHCP i you are unsure which settings to pick. ClickNext to continue and skip to page .

Click Next

Select Static IP i your Internet Service Provider has providedyou with connection settings, or you wish to set a static addresswithin your home network. Enter the accurate inormation oryour static IP setting. Click Next to continue.

Click Next

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D-Link DCS-3410 User Manual


Click Next

I you are using PPPoE, select Enable and enter your username and password, otherwise select Disable and click Nextto continue.

Click Next

I you have a Dynamic DNS account and would like the camerato update your IP address automatically, SelectEnable and enteryour host inormation. Click Next to continue.

Click Next

Enter a name or your camera and click Next to continue.

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Motion Detection Setup Wizard

This wizard will guide you through a step-by-step process to congure your new D-Link Camera motion detection unctions. ClickNext to continue.

This section will allow you to enable or disable motion detectionas well as control the sensitivity or your cameras ability todetect movement. You can select the Drawing Mode to drawor erase the motion area in your window o live video.

Click Next

Click Next

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Click Next

This step allows you to speciy how you will receive the eventsnotication o your camera, either via using email or FTP. Youwill need to enter all the relevant inormation or your emailaccount or FTP settings. Then, click Next to continue.

S i 3 C i

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Click Apply

You have completed the Motion Detection Wizard. Click Applyto activate your settings.

S ti 3 C ti

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LAN Settings:

DHCP:

Static IP Address:

IP Address:

Subnet Mask:

Deault Gateway:

Primary DNS:

Secondary DNS:

Enable UPnP:

Enable UPnP portorwarding:

Enable PPPoE:

Settings or your local area network.

Select this connection i you have a DHCP server running on yournetwork and would like a dynamic IP address to be updated to yourcamera automatically.

You may obtain a static or xed IP address and other networkinormation rom your network administrator or your camera. A staticIP address will ease you or accessing your camera in the uture.

The xed IP address.

The deault value is 55.55.55.0. Used to determine i thedestination is in the same subnet.

The gateway used to orward rames to destinations in a dierentsubnet. Invalid gateway settings may cause the ailure o transmissionsto a dierent subnet.

Primary domain name server that translates names to IPaddresses.

Secondary domain name server to backup the primary one.

Enable this setting to allow your camera to be congured as an UPnPdevice in your network.

Enable this setting to allow the camera to add port orwarding entries into the router automatically.

Enable this setting i you network is using PPPoE service.

Network Setup

Use this section to congure the network connections or you camera. All relevant inormation must be entered accurately.

S ti 3 C ti

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User Name:

Password:

HTTP Port:

RTSP port:

The unique name to your account. You may obtain this inormation rom your ISP.

The password to your account. You may obtain this inormation rom your ISP.

The deault value is 80.

The port number that you use or RTSP streaming to mobile devices, such as mobile phones or PDAs. The deault port numberis 554.

Section 3 Conguration

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Enable DDNS:

Server Name:

Host Name:

User name:

Password:

Status:

Click to enable the DDNS unction.

Select your Dynamic DNS provider rom the pull downmenu or enter the server address manually.

Enter the host name o the DDNS server.

Enter your user name or e-mail used to connect to theDDNS

Enter your password used to connect to the DDNSserver.

Indicate the connection status, automatically determinedby the system.

Dynamic DNS

DDNS (Dynamic Domain Name Server) will hold a DNS host name and synchronize the public IP address o the modem when it hasbeen modied. The user name and password are required when using the DDNS service.

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Resolution:

FPS:

BPS:

RTSP URL:

This option allows the user to choose the videoresolution o the camera between 160x10, 30x40and 704x480: QQVGA @ 176x10 - Usually used or only displays

o handheld devices. QVGA @ 35x40 - Standard solution or mobile

phones and PDAs. VGA @ 704x480 - Standard solution or computer

display.

(Frames Per Second): Highest FPS represents highestreresh rate o a picture is updated on screen everysecond, and provides better quality o video.

(Bits Per Second): BPS will aect the bit rate o the videorecorded by the camera. Higher bit rate will increase thevideo quality.

It is the URL name used to connect to the camera whenviewing rom a mobile device or PDA.

Audio and Video

You may congure 4 video proles with dierent setting or your camera. Hence, you may setup dierent proles or your computerand mobile display. In addition, you may also congure your audio (speakers and microphone) setup or your camera.


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Enable VideoMotion:

Sensitivity:

Draw motionarea:

Erase motionarea:

Check this option to turn on the motion detection eatureor your camera.

Set the measurable dierence between two sequentialimages that would indicate motion.

Select this option to draw out the motion detection areaby dragging your mouse in the window (indicated bythe red-colored box).

Select this option to erase your motion detection areaby dragging your mouse in the window.

Motion Detection

Enabling Video Motion will allow your camera to use the motion detection eature. You may also draw out the motion area or themonitoring.


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Time Zone:

Enable DaylightSaving:

Auto DaylightSaving:

Set date and timemanually:

Oset:

Synchronize withNTP server:

NTP Server:

Set the date andtime manually:

Copy YourComputers Time

Settings:

Select your time zone rom the drop-down menu.

Select this to enable the daylight saving time.

Select this option so that your camera will congurethe Daylight Saving setting automatically.

Select this option so that you may congure the DaylightSaving date and time manually.

Sets the amount o time to be added or removed whenDaylight Saving is enabled.

Enable this eature to obtain time conigurationautomatically rom NTP server.

Network Time Protocol (NTP) synchronizes the DCS-3410 with an Internet time server. Choose the one thatis closest to your location.

This option allows you to set the time and datemanually.

This will synchronize the time inormation rom yourPC.

Time and Date

From this section, you may automatically or manually congure, update and maintain the internal system clock or your camera.


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Select this option to enable the recording eature.

To access your account on the Samba network drive, enter youraccount or anonymous username and password.

The name o your Samba server.

The name o the shared older used or recording.

Click this thumbnail to veriy the connection status o your camerato the Samba network drive.

Displays the connection status that is determined by the system. Youcan click Get Status to reresh the status.

Select your pre-dened prole rom the drop-down menu.

When the recording storage area is ull, you may choose to stoprecording, or recycle the recording les so that your camera canrecord the video continuously.

Always recording.

Records when Motion Recording, Digital Input 1, or Digital Input is triggered.

A preset amount o time beore motion recording is triggered.

A preset amount o time ater motion recording is triggered.

Select this option to manually congure the starting and ending time or the recording.

Recording

In this section, you can congure and schedule the recording setting or your IP camera.

Enable

Recording:

Samba Auth:

Server:

Shared Folder:

Test:

Samba Status:

Resolution:

When Storage isull:

Continuous:

Event Based:

Prerecord:

Postrecord:

Continuous:


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Enable or disable snapshot event.

Select one or more than one o the events such as Motion Detection, D/ISignal 1 and D/I Signal or the source that triggers the action.

Select this option i you want to receive snapshot images in your e-mail.

Select this option i you want to receive your snapshot images via FTP.

The host name o your FTP server.

The directory or path where the images will be uploaded to (orexample: \pub\images).

The prex that will be added to the lename o each le.

The port o the FTP server. The deault port is 5.

Some FTP servers allow clients to use passive mode when connecting toan FTP, which uses random ports or transers.

Snapshot

Enable the Snapshot eature so that your camera can take snaphots and send it to your email address or FTP server.

Enable Snapshot:

Trigger Event:

E-mail Address:

FTP Server:

Host name:

Path:

Prefx Filename:

Port:

Passive mode:


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Enable D/O

signal:

Trigger Event:

This enables the D/O to send a signal when there is a

triggered event.

You can choose rom one or up to three events, suchas Motion Detection, D/I Signal 1, and D/I Signal orthe sources o the triggered events.

Digital Output

You may enable the Digital Output (DO) eature and congure the source o event or your camera.


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RS-485

Support PAN-TILT:

Protocol:

ID:

Baud Rate:

Data Bit:

Stop Bit:

Parity Bit:

When enabling Support PAN-TILT, a control panel will bedisplayed on the Live Video page allowing control throughRS-485 or an external camera enclosure.

Select one protocol type rom the pull-down menu.

Range rom 1 to 255, is the identier or each RS-485devices.

Range rom 2400 to 38400 bps. It is a speed measurementor communication between a transmitter and receiver,indicates the number o bit transers per second. Higherbaud rate will reduce the distance o the two devices(transmitter and receiver). By deault, the value is 2400.

Either 7 or 8. It is a measurement o the actual data bitsin a transmission. By deault, the value is 8.

Either 1 or 2. It is used to signal the end o communicationor a single packet. The more bits used or stop bits, thegreater the lenience in synchronizing the dierent clocks but the slower the data transmission rate. Bye deault, the value is 1.

Choices o No, Even, and Odd. It is a simple orm o error checking used in serial communication and you may use no parity. For even andodd parity, the serial port sets the parity bit (the last bit ater the data bits) to a value to ensure that the transmission has an even or oddnumber o logic-high bits.For example, i the data is 011, or even parity, the parity bit is 0 to keep the number o logic-high bits even. I the parity is odd, the paritybit is 1, resulting in 3 logic-high bits.

You may congure the RS-485 settings or communication specications (baud rate, data bit, stop bit, and parity bit) or your camera.RS-485 is a serial communication method or computers and devices. For your camera, RS-485 is used to control a PAN/TILT device,such as an external camera enclosure to perorm PAN and TILT movement.


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g

MaintenanceDevice Management

Admin passwordsetting:

Add user account:

User name:

Password:

User List:

Camera Name:

Enable OSD:

Label:

Show time:

Set a new password or the administrators account.

Add new user account.

The user name or the new account.

The password or the new account.

All the existing user accounts will be displayed here. Youmay delete any accounts included in the list.

Create a unique name or your camera, in which youcan access the camera by using this name in your web-browser. For example: http://DCS-3410 (By deault).

Select this option to enable the On-Screen Displayeature or your camera.

The label name.

Select this option to enable the time-stamp display inthe video screen.

You may modiy the name and administrators password o your camera, as well as add and manage the user accounts or accessingthe camera. You may also use this section to create the unique name and congure the OSD setting or your camera.


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g

Save To Local Hard

Drive:

Local From LocalHard Drive:

Restore To FactoryDeault:

Reboot Device:

You may save and document your current conguration

settings into your computer.

Locate a pre-saved conguration by clicking Browse andthen restore the pre-dened settings to your camera byclicking Load Confguration.

You may reset your camera and restore the actorysettings to your camera by clicking Restore FactoryDeaults.

This will restart your camera.

Backup and Restore

In this section, you may backup, restore and reset the settings as well as reboot your camera.


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g

Current frmwareversion:

Current ProductName:

File Path:

Upload:

It will be automatically determined and displayed by thesystem.

Name o the existing product.

Locate the le (upgraded rmware) on your hard driveby clicking Browse.

Start uploading the new rmware to your camera.

Firmware Upgrade

Your current rmware version and date will be displayed on your screen. You may go to the D-Link Support Page to check or thelatest rmware version available.

To upgrade the rmware on your DCS-3410, please download and save the latest rmware version rom the D-Link Support Page toyour local hard drive. Locate the le on your local hard drive by clicking the Browse button. Then, open the le and click the Uploadbutton to start the rmware upgrade.


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StatusDevice Ino

This page displays all the details inormation about your device and network connection.


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Logs

This page displays the log inormation o your camera. You may also download the inormation by clicking Download.


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Help

Section 4 - D-ViewCam Installation

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D-ViewCam InstallationD-ViewCam sotware is included or the administrator to manage up to 3 D-Link IP cameras remotely. You may now use the sotwareto congure all the advanced settings or your cameras. D-ViewCam is a comprehensive management tool or IP surveillance.

Insert the CD-ROM into the CD-ROM drive. A menu screen will appear as shown below.

Click D-ViewCam

D-ViewCam provides English, Traditional Chinese and Simplied Chinese languageversions. Select a language version and click OK to continue.

Click OK


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Click Browse i you would like to choose a specic older or the installation,otherwise click Next to continue.

Click Next

Click Next


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Click Next to start the installation.

Note:The D-ViewCam installation process may take several minutes tocomplete.

Click Next

Click Finish to complete the installation.

Click Finish


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Add a Camera

To start D-ViewCam, select Start > All Programs > D-Link > D-LinkD-ViewCam.

Enter Admin as the deault user name and leave the password blank.

Click / OK to log into the system and access the Add Camera

Wizard.

Note:Please reer to page 51 in the D-ViewCam user manualto change your password.

This section will show you how to start and add a camera to the D-ViewCam system.


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Welcome to the Add Camera Wizard. Use this wizard to add your cameras to the D-ViewCam system.

Note:Use the let or right arrow to navigate the wizard.

Click /Next to continue.

Click Next


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Choose which method to add your camera(s). You can choose Auto Discoveryto automatically search or your camera(s), or choose Add Manually to add yourcamera(s) via the cameras IP address. Click Next to continue.

I you choose Auto Discovery, the system will search all available cameras that arelocated on the same LAN with same subnet. The system will place all the camerasunder the deault map called My Map. Click Next to continue.

I you choose Add Manually, you will need to enter the IP address o the camera(s).Click Next to continue.


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D-ViewCam shows the detected IP camera(s) inormation. You can choose and schedule the recording or each camera.

24/7 Continuous Recording: Continuously recording 4 hours a day, 7 days a week.

24/7 Motion Detection Recording: Continuously monitoring but ONLY recording when motion is detected.

Ofce Hours Only: Continuously monitoring during oce hours (08:00 AM to 06.00 PM) and ONLY recording when motionis detected.

Non-Ofce Hours Only: Continuously monitoring during non-oce hours (06:00 PM to 08.00 AM) and ONLY recording whenmotion is detected.

Note:Excluding 24/7 Continuous Recording, other schedule recording types can ONLY do recording when motion isdetected. Please reer to page 32 or more inormation.



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Select Yes to add other camera(s), or select No i you have no additional camera(s)to be added. Click Next to continue.

The Add Camera wizard is now complete. Click Close to access the D-ViewCams main screen.

Your D-ViewCam Installation is Complete!

Note:Please reer to the D-ViewCam user manual or inormationabout using D-ViewCam.

Section 5 - Troubleshooting

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1. What is an Network Camera?The Network Camera is a stand-alone system connecting directly to an Ethernet or Fast Ethernet network. It diers rom aconventional PC Camera, the Network Camera is an all-in-one system with built-in CPU and Web-based solutions providing a

low cost solution that can transmit high quality video images or monitoring. The Network Camera can be managed remotely,accessed and controlled rom any PC/Notebook over an Intranet or the Internet rom a Web browser.

2. What is the maximum number o users that can be allowed to access DCS-3410 simultaneously?The maximum number o users that can log onto the Network Camera at the same time is 10. Please keep in mind the overallperormance o the transmission speed will slow down when many users are logged on.

3. What algorithm is used to compress the digital image?The Network Camera utilizes MPEG-4 simple prole image compression technology to provide high quality images.

4. Can I capture still images rom the Network Camera?Yes you are able to capture still images with the snapshot unction rom the sotware application CD supplied with the NetworkCamera or with the snapshot unction on the Home page using an Internet browser.

5. Can the Network Camera be used outdoors?The Network Camera is not weatherproo. It needs to be equipped with a weatherproo case to be used outdoors and it is notrecommended.

6. When physically connecting the Network Camera to a network what network cabling is required?The Network Camera uses Category 5 UTP cable allowing 10 Base-T and 100 Base-T networking.

7. Can the Network Camera be setup as a PC-cam on a computer?No, the DCS-3410 Network Camera is used only on an wireless 80.11g, Ethernet or Fast Ethernet network.

8. Can the DCS-3410 be connected to the network i it consists o only private IP addresses?

Yes, the Network Camera can be connected to a LAN with private IP addresses.

Troubleshooting


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9. Can the DCS-3410 be installed and work i a frewall exists on the network?I a rewall exists on the network, port 80 is open or ordinary data communication. The DCS-3410 uses port 500 or streamingaudio and port 5003 or streaming video. These ports (or the ports you speciy rom the Advanced Tab in the Congurationscreen i you change the deault ports) need to be opened on the rewall.

10. Why am I unable to access the DCS-3410 rom a Web browser?I a router or rewall is used on the network, the correct ports or the DCS-3410 may not be congured on the router or rewall.To correct the problem, you need to determine i the DCS-3410 is behind a router or rewall and i the router or rewall isproperly congured or the ports the DCS-3410 is using. Other possible problems might be due to the network cable. Tryreplacing your network cable. Test the network interace o the product by connecting a local computer to the unit, utilizing aEthernet crossover cable. I the problem is not solved the Network Camera might be aulty.

11. Why does the Network Camera work locally but not externally?

This might be caused by network rewall protection. The rewall may need to have some settings changed in order or theNetwork Camera to be accessible outside your local LAN. Check with the Network Administrator or your network.Make sure that the Network Camera isnt conficting with any Web server you may have running on your network.The deault router setting might be a possible reason. Check that the conguration o the router settings allow the NetworkCamera to be accessed outside your local LAN.

12. I connected the Network Camera directly to a computer with a cross-over cable Ethernet cable and received the ollowingWindows error upon running the Installation Wizard:

This Windows error will occur i the Network Camera is connected to a computer that is not properly congured with a valid IPaddress. Turn o DHCP rom the Network Settings in Windows and congure the computer with a valid IP address, or connectthe camera to a router with DHCP enabled. This error can also occur i the Installation Wizard icon is clicked on more than oncerom the setup wizard.

13. Noisy images occur. How can I solve the problem?The video images might be noisy i the Network Camera is used in a very low light environment. To solve this issue you needmore lighting.


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13. The images appear to be o poor quality, how can I improve the image quality?Make sure that your computers display properties are set above 56 colors. Using 16 or 56 colors on yourcomputer will produce dithering artiacts in the image, making the image appear to be o poor quality.The conguration on the Network Camera image display is incorrect. Through the Advanced > Image Settingsection o the Web management you need to adjust the image related parameters such as brightness,contrast, hue and power line requency or fuorescent light.

Appendix A - Networking Basics

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Networking Basics

Check your IP address

Ater you install your new D-Link adapter, by deault, the TCP/IP settings should be set to obtain an IP address rom a DHCP server(i.e. wireless router) automatically. To veriy your IP address, please ollow the steps below.

Click on Start > Run. In the run box type cmdand click OK.

At the prompt, type ipconfgand press Enter.

This will display the IP address, subnet mask, and the deault

gateway o your adapter.

I the address is 0.0.0.0, check your adapter installation,security settings, and the settings on your router. Somerewall sotware programs may block a DHCP request onnewly installed adapters.

I you are connecting to a wireless network at a hotspot (e.g.hotel, coee shop, airport), please contact an employee oradministrator to veriy their wireless network settings.

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Appendix B - Technical Specications

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Technical SpecifcationsVideo CodecMPEG4 / MJPEG

Audio Codec

GSM-AMR: 5.15kbps, ADPCM: 8Kbps

PoESupported IEEE 80.3a standard

Sensor1/3 Sony CCD sensor, interlace scan mode

SDRAM3 Mbytes

Flash Memory8 Mbytes

Lens6mm, F1.6

LAN 10/100Base T ports x1 IEEE 80.3 compliance

IEEE 80.3u compliance Support Full-Duplex operations MDI/MDIX auto-negotiation 80.3x Flow Control support or Full-Duplex mode Supported IEEE 80.3a standard (PoE)

MIC4dB +/- 3dB, Omni-directional

I/O Connector

Inputs (Photo relay, Active High: Dropout: 0 VDC)1 Output (photo relay, Close circuit current: AC 70mA or DC 100mA;40Ohm; Open circuit voltage: 40 VAC or 350VDC)Power Output: 1VDC, 00mA

RS 485 pin(485A,485B) (Supported to control external Pan-Tilt device)

Audio OutYes

Reset ButtonReset to actory deault

Dimension (WxDxH)177mm x 78mm x 60mm

Weight577.8g

Max Power Consumption 1.5W Input: 100-40VAC, 50/60Hz Output: 1VDC, 1.5A


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NetworkingProtocol

IPV4, ARP, TCP, UDP, ICMP DHCP Client NTP Client DNS Client DDNS Client

SMTP Client FTP Client HTTP Server Samba Client PPPoE RTP RTSP RTCP 3GPP

Ethernet10/100M BaseT Fast Ethernet auto negotiation

VideoAlgorithm Supported

MPEG4/MJPEG dual ormat compression simultaneously JPEG or still image

Features Adjustable image size and quality

Time stamp and text overlay Three congurative motion detection windows

Resolution 470 TV lines Up to 30 rames at 704 x 480 (NTSC) / 704x576(PAL) Up to 30 rames at 35 x 40 (NTSC) / 35x88 (PAL) Up to 30 rames at 176 x 10 (NTSC) / 176x144(PAL)

Low Lux0.3 lux @ F1.6

3A controlAGC, AWB, AES

Electronic shutter

NTSC: 1/60 ~ 1/100000 sec.PAL: 1/50 ~ 1/110000 sec.

AudioSample rateGSM-AMR: 5.15kbps, ADPCM: 8Kbps

Cable Cable Length: 1800 30mm UL 0AWGxC (105C) 300V

Plug Type: L type Connector Color: Black

Frequency50 ~ 16000Hz

S/N ratioMore than 58dB

MicrophoneDirectionalOmni-directional

Frequency50~16000Hz


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S/N ratio4dB +/- 3dB, Omni-directional

OS SupportDeviceWindows 000 / Windows XP / Windows Vista / 3GPP Mobile Phone

UtilityWindows 000 / Windows XP / Windows Vista

Physical EnvironmentPower

1V 1.5A switching power adapter External AC-to-DC Switching Power Adapter Type: USA / UK / EUR / AUS / CN (Order by each territory)

Operation Temperature

0 to 40C (3 to 104F)

Storage Temperature- 0 to 70C (-4 to 158F)

Humidity0-80% RH non-condensing

Emission (EMI), Saety & Other Certifcations FCC

IC C-Tick

1Maximum wireless signal rate derived rom IEEE Standard 80.11g, 80.11a and Drat 80.11n specications. Actual data throughput will vary. Network conditions and environmentalactors, including volume o network trac, building materials and construction, and network overhead, lower actual data throughput rate. Environmental conditions will adverselyaect wireless signal range.

Range varies depending on countrys regulation.

3The DCS-3410 doesnt include 5.5-5.35GHz & 5.47~5.75GHz.

Appendix C - Contacting Technical Support

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Contacting Technical SupportU.S. and Canadian customers can contact D-Link technical support through our web site or by phone.

Beore you contact technical support, please have the ollowing ready:

Model number o the product (e.g. DCS-3410) Hardware Revision (located on the label on the bottom o the Network Camera (e.g. rev A1)) Serial Number (s/n number located on the label on the bottom o the Network Camera).

You can nd sotware updates and user documentation on the D-Link website as well as requently asked questions and answers totechnical issues.

For customers within the United States:

Phone Support:(877) 453-5465

Internet Support:

http://support.dlink.com

For customers within Canada:

Phone Support:(800) 361-565

Internet Support:

http://support.dlink.com

Appendix D - Warranty

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WarrantySubject to the terms and conditions set orth herein, D-Link Systems, Inc. (D-Link) provides this Limited Warranty:

Only to the person or entity that originally purchased the product rom D-Link or its authorized reseller or distributor, and

Only or products purchased and delivered within the ty states o the United States, the District o Columbia, U.S. Possessions orProtectorates, U.S. Military Installations, or addresses with an APO or FPO.

Limited Warranty:D-Link warrants that the hardware portion o the D-Link product described below (Hardware) will be ree rom material deects in workmanship andmaterials under normal use rom the date o original retail purchase o the product, or the period set orth below (Warranty Period), except as otherwisestated herein.

Hardware (excluding power supplies and ans): One (1) year Power supplies and ans: One (1) year

Spare parts and spare kits: Ninety (90) days

The customers sole and exclusive remedy and the entire liability o D-Link and its suppliers under this Limited Warranty will be, atD-Links option, to repair or replace the deective Hardware during the Warranty Period at no charge to the original owner or to reund the actual purchaseprice paid. Any repair or replacement will be rendered by D-Link at an Authorized D-Link Service Oce. The replacement hardware need not be new or havean identical make, model or part. D-Link may, at its option, replace the deective Hardware or any part thereo with any reconditioned product that D-Linkreasonably determines is substantially equivalent (or superior) in all material respects to the deective Hardware. Repaired or replacement hardware will bewarranted or the remainder o the original Warranty Period or ninety (90) days, whichever is longer, and is subject to the same limitations and exclusions.I a material deect is incapable o correction, or i D-Link determines that it is not practical to repair or replace the deective Hardware, the actual price

paid by the original purchaser or the deective Hardware will be reunded by D-Link upon return to D-Link o the deective Hardware. All Hardware or partthereo that is replaced by D-Link, or or which the purchase price is reunded, shall become the property o D-Link upon replacement or reund.


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Limited Sotware Warranty:D-Link warrants that the sotware portion o the product (Sotware) will substantially conorm to D-Links then current unctional specications or theSotware, as set orth in the applicable documentation, rom the date o original retail purchase o the Sotware or a period o ninety (90) days (SotwareWarranty Period), provided that the Sotware is properly installed on approved hardware and operated as contemplated in its documentation. D-Linkurther warrants that, during the Sotware Warranty Period, the magnetic media on which D-Link delivers the Sotware will be ree o physical deects. Thecustomers sole and exclusive remedy and the entire liability o D-Link and its suppliers under this Limited Warranty will be, at D-Links option, to replace thenon-conorming Sotware (or deective media) with sotware that substantially conorms to D-Links unctional specications or the Sotware or to reundthe portion o the actual purchase price paid that is attributable to the Sotware. Except as otherwise agreed by DLink in writing, the replacement Sotwareis provided only to the original licensee, and is subject to the terms and conditions o the license granted by D-Link or the Sotware. Replacement Sotwarewill be warranted or the remainder o the original Warranty Period and is subject to the same limitations and exclusions. I a material non-conormance isincapable o correction, or i D-Link determines in its sole discretion that it is not practical to replace the non-conorming Sotware, the price paid by theoriginal licensee or the non-conorming Sotware will be reunded by D-Link; provided that the non-conorming Sotware (and all copies thereo) is rstreturned to D-Link. The license granted respecting any Sotware or which a reund is given automatically terminates.

Non-Applicability o Warranty:The Limited Warranty provided hereunder or Hardware and Sotware portions o D-Links products will not be applied to and does not cover any reurbished

product and any product purchased through the inventory clearance or liquidation sale or other sales in which D-Link, the sellers, or the liquidators expresslydisclaim their warranty obligation pertaining to the product and in that case, the product is being sold As-Is without any warranty whatsoever including,without limitation, the Limited Warranty as described herein, notwithstanding anything stated herein to the contrary.

Submitting A Claim:The customer shall return the product to the original purchase point based on its return policy. In case the return policy period has expired and the productis within warranty, the customer shall submit a claim to D-Link as outlined below:

The customer must submit with the product as part o the claim a written description o the Hardware deect or Sotware nonconormancein sucient detail to allow DLink to conrm the same, along with proo o purchase o the product (such as a copy o the dated purchase

invoice or the product) i the product is not registered.

The customer must obtain a Case ID Number rom D-Link Technical Support at 1-877-453-5465, who will attempt to assist the customerin resolving any suspected deects with the product. I the product is considered deective, the customer must obtain a Return MaterialAuthorization (RMA) number by completing the RMA orm and entering the assigned Case ID Number at https://rma.dlink.com/.

Ater an RMA number is issued, the deective product must be packaged securely in the original or other suitable shipping package toensure that it will not be damaged in transit, and the RMA number must be prominently marked on the outside o the package. Do notinclude any manuals or accessories in the shipping package. DLink will only replace the deective portion o the product and will notship back any accessories.


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The customer is responsible or all in-bound shipping charges to D-Link. No Cash on Delivery (COD) is allowed. Products sent CODwill either be rejected by D-Link or become the property o D-Link. Products shall be ully insured by the customer and shipped to D-Link Systems, Inc., 17595 Mt. Herrmann, Fountain Valley, CA 9708. D-Link will not be held responsible or any packages that are lostin transit to D-Link. The repaired or replaced packages will be shipped to the customer via UPS Ground or any common carrier selectedby D-Link. Return shipping charges shall be prepaid by D-Link i you use an address in the United States, otherwise we will ship the

product to you reight collect. Expedited shipping is available upon request and provided shipping charges are prepaid by the customer.D-Link may reject or return any product that is not packaged and shipped in strict compliance with the oregoing requirements, or orwhich an RMA number is not visible rom the outside o the package. The product owner agrees to pay D-Links reasonable handlingand return shipping charges or any product that is not packaged and shipped in accordance with the oregoing requirements, or that isdetermined by D-Link not to be deective or non-conorming.

What Is Not Covered:The Limited Warranty provided herein by D-Link does not cover:Products that, in D-Links judgment, have been subjected to abuse, accident, alteration, modication, tampering, negligence, misuse, aulty installation,lack o reasonable care, repair or service in any way that is not contemplated in the documentation or the product, or i the model or serial number has

been altered, tampered with, deaced or removed; Initial installation, installation and removal o the product or repair, and shipping costs; Operationaladjustments covered in the operating manual or the product, and normal maintenance; Damage that occurs in shipment, due to act o God, ailures due topower surge, and cosmetic damage; Any hardware, sotware, rmware or other products or services provided by anyone other than D-Link; and Productsthat have been purchased rom inventory clearance or liquidation sales or other sales in which D-Link, the sellers, or the liquidators expressly disclaimtheir warranty obligation pertaining to the product.

While necessary maintenance or repairs on your Product can be perormed by any company, we recommend that you use only an Authorized D-Link ServiceOce. Improper or incorrectly perormed maintenance or repair voids this Limited Warranty.

Disclaimer o Other Warranties:EXCEPT FOR THE LIMITED WARRANTY SPECIFIED HEREIN, THE PRODUCT IS PROVIDED AS-IS WITHOUT ANY WARRANTY OF ANY KIND WHATSOEVERINCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.

IF ANY IMPLIED WARRANTY CANNOT BE DISCLAIMED IN ANY TERRITORY WHERE A PRODUCT IS SOLD, THE DURATION OF SUCH IMPLIED WARRANTYSHALL BE LIMITED TO THE DURATION OF THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE. EXCEPT AS EXPRESSLY COVERED UNDER THELIMITED WARRANTY PROVIDED HEREIN, THE ENTIRE RISK AS TO THE QUALITY, SELECTION AND PERFORMANCE OF THE PRODUCT IS WITH THEPURCHASER OF THE PRODUCT.


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Limitation o Liability:TO THE MAXIMUM EXTENT PERMITTED BY LAW, D-LINK IS NOT LIABLE UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER LEGALOR EQUITABLE THEORY FOR ANY LOSS OF USE OF THE PRODUCT, INCONVENIENCE OR DAMAGES OF ANY CHARACTER, WHETHER DIRECT, SPECIAL,INCIDENTAL OR CONSEQUENTIAL (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF GOODWILL, LOSS OF REVENUE OR PROFIT, WORKSTOPPAGE, COMPUTER FAILURE OR MALFUNCTION, FAILURE OF OTHER EQUIPMENT OR COMPUTER PROGRAMS TO WHICH D-LINKS PRODUCTIS CONNECTED WITH, LOSS OF INFORMATION OR DATA CONTAINED IN, STORED ON, OR INTEGRATED WITH ANY PRODUCT RETURNED TO D-LINKFOR WARRANTY SERVICE) RESULTING FROM THE USE OF THE PRODUCT, RELATING TO WARRANTY SERVICE, OR ARISING OUT OF ANY BREACHOF THIS LIMITED WARRANTY, EVEN IF D-LINK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE SOLE REMEDY FOR A BREACH OFTHE FOREGOING LIMITED WARRANTY IS REPAIR, REPLACEMENT OR REFUND OF THE DEFECTIVE OR NONCONFORMING PRODUCT. THE MAXIMUMLIABILITY OF D-LINK UNDER THIS WARRANTY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCT COVERED BY THE WARRANTY. THE FOREGOINGEXPRESS WRITTEN WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ANY OTHER WARRANTIES OR REMEDIES, EXPRESS, IMPLIEDOR STATUTORY.

Governing Law:This Limited Warranty shall be governed by the laws o the State o Caliornia. Some states do not allow exclusion or limitation o incidental or consequentialdamages, or limitations on how long an implied warranty lasts, so the oregoing limitations and exclusions may not apply. This Limited Warranty provides

specic legal rights and you may also have other rights which vary rom state to state.

Trademarks:D-Link is a registered trademark o D-Link Corporation/D-Link Systems, Inc. Other trademarks or registered trademarks are the property o their respectiveowners.

Copyright Statement:No part o this publication or documentation accompanying this product may be reproduced in any orm or by any means or used to make any derivativesuch as translation, transormation, or adaptation without permission rom D-Link Corporation/D-Link Systems, Inc., as stipulated by the United States

Copyright Act o 1976 and any amendments thereto. Contents are subject to change without prior notice.

Copyright 008 by D-Link Corporation/D-Link Systems, Inc. All rights reserved.

CE Mark Warning:This is a Class B product. In a domestic environment, this product may cause radio intererence, in which case the user may be required to take adequatemeasures.


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FCC Statement:This equipment has been tested and ound to comply with the limits or a Class B digital device, pursuant to part 15 o the FCC Rules. These limits aredesigned to provide reasonable protection against harmul intererence in a residential installation. This equipment generates, uses, and can radiate radiorequency energy and, i not installed and used in accordance with the instructions, may cause harmul intererence to radio communication. However,there is no guarantee that intererence will not occur in a particular installation. I this equipment does cause harmul intererence to radio or televisionreception, which can be determined by turning the equipment o and on, the user is encouraged to try to correct the intererence by one or more o theollowing measures:

Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit dierent rom that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician or help.

FCC Caution:Any changes or modications not expressly approved by the party responsible or compliance could void the users authority to operate this equipment.

This device complies with Part 15 o the FCC Rules. Operation is subject to the ollowing two conditions:(1) This device may not cause harmul intererence, and () this device must accept any intererence received, including intererence that may causeundesired operation.

I this device is going to be operated in 5.15 ~ 5.5GHz requency range, then it is restricted in indoor environment only.

IMPORTANT NOTICE:FCC Radiation Exposure Statement:This equipment complies with FCC radiation exposure limits set orth or an uncontrolled environment. This equipment should be installed and operatedwith minimum distance 0cm between the radiator & your body. This transmitter must not be co-located or operating in conjunction with any other antenna

or transmitter.

The availability o some specic channels and/or operational requency bands are country dependent and are rmware programmed at the actory to matchthe intended destination. The rmware setting is not accessible by the end user.


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For detailed warranty inormation applicable to products purchased outside the United States, please contact the corresponding local D-Link oce.

Industry Canada Notice:

This device complies with RSS-10 o the Industry Canada Rules. Operation is subject to the ollowing two conditions:(1) This device may not cause harmul intererence, and () this device must accept any intererence received, including intererence that may causeundesired operation.IMPORTANT NOTE:Radiation Exposure Statement:This equipment complies with IC radiation exposure limits set orth or an uncontrolled environment. This equipment should be installed and operated withminimum distance 0cm between the radiator & your body.This device has been designed to operate with an antenna having a maximum gain o dB. Antenna having a higher gain is strictly prohibited per regulationso Industry Canada. The required antenna impedance is 50 ohms.

Appendix E - Registration

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Version 1.0May 1, 008

Product registration is entirely voluntary and ailure to complete or return this orm will not diminish your warranty rights.

Registration

dcs3410_manual_100

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