Helping children, adults and families

live healthier, happier lives.

ANNUAL REPORT

FY17-18

2

MISSION, VISION AND VALUES

DC MISSION: Helping children, adults and families live healthier, happier lives.

DC VISION: DC will be the preeminent organization committed to excellence and the recognized leader in

Human Services. We will provide a continuum of diversified services based upon community need, resulting in

outstanding and ever improving outcomes.

DC VALUES: Respect and compassion for all persons served

Acknowledge the abilities, strengths, and worth of the individual and his/her family

Seek out and be responsive to the community need

Dedication to teamwork, professionalism, ethical conduct and the prudent use of resources

Commitment to opportunities, regardless of personal barriers

Commitment to best practices

ACHIEVEMENTS

CONSUMER SATISFACTION FY17-18

Received a 90% consumer satisfaction rating

CARF ACCREDITATION March 2018

Awarded 3 year accreditation with zero

recommendations

HEALTHCARE COORDINATION Summer 2018

Gained access to over 1,200 PCPs in the region to

expand care coordination via HIE

SERVICE ACCESSIBILITY Since 1983

Expanded from 1 to 22 locations including

outpatient, school-based PATH and EHS/HS

CARF ACCREDITED Commission on Accreditation of Rehabilitation Facilities

ASSERTIVE COMMUNITY TREATMENT Mental Health (Adults)

CASE MANAGEMENT/

SERVICES COORDINATION Mental Health (Adults)

Mental Health (Children and Adolescents)

COMMUNITY EMPLOYMENT SERVICES Employment Supports

Job Development

COMMUNITY INTEGRATION Psychosocial Rehabilitation (Adults)

CRISIS PREVENTION Mental Health (Adults)

INTEGRATED BEHAVORIAL HEALTH/PRIMARY CARE Comprehensive Care (Adults)

OUTPATIENT TREATMENT INTEGRATED: AOD/MH (Adults)

INTEGRATED: AOD/MH (Children and Adolescents)

INTEGRATED: IDD/Mental Health (Adults)

INTEGRATED: IDD/Mental Health (Children and

Adolescents)

Mental Health (Adults)

Mental Health (Early Childhood and Adolescents)

SUPPORTED LIVING Mental Health (Adults)

SERVICES FOR CHILDREN AND YOUTH Early Intervention Services

3

A LETTER FROM OUR BOARD

Dear Friends,

It is with great pleasure that I have had the opportunity to serve as Board President for

Development Centers over the past year. Sitting on the Board of a nonprofit is truly an

experience that everyone should have and that I highly recommend. It’s a snapshot into

the work of so many dedicated people who share a common vision and mission - a diverse

group of people coming together to help others. It’s more than a job and those who

commit themselves to helping others are more than just “employees” – they are agents of

change in the lives of those we serve.

This past year, I have been repeatedly impressed by the great work that Development

Centers is doing in service of our community. Our dedication is further demonstrated in that

we are never satisfied with status quo and are continuously looking for ways to improve our

services and further expand our reach into the community. For example this past year we

dove deeper into integrated care and grew our footprint in school-based mental health

services by adding additional schools to our service locations. We also expanded our

partnerships to provide greater food and nutrition services to our client families, especially

those with young children. I am proud of our commitment to the

concept that if there’s a need we don’t currently meet, that we

seek out and welcome partnerships with those who do! I

continue to feel fortunate to have a role that empowers our

dedicated staff in strengthening and expanding our services. I

look forward to what I’m sure will be yet another exciting year.

Sincerely,

Rodger Prong

Board President

OUR BOARD MEMEBERS

Rodger Prong, Chair

Cheryl Hawkins, Vice Chair Programming

Melvin Houston, Vice Chair Treasurer

Susan Ryan, Vice Chair Secretary

Jerry Allen

Kevin Outland

Kathy Operhall

Dr. Subhash Gulati

Gary Ley

Curtis Moore

Honorary Members

Jeffrey Kravitz

Kendra Tobes

4

A LETTER FROM OUR CEO

Dear Friends,

What a year it was! I am honored to have been welcomed as Development Centers new

CEO. Although Development Centers has been my “home” since 1983, I am excited to be in

this new role and help lead the vision for the agency over the next several years. As I reflect

upon the past 35 years of services, I think about how Development Centers has evolved into

a comprehensive human service agency that provides holistic services to children, adults

and families. Over the past year, we reached milestones related to the opening of our on-

site Wellness Center, expanded our school-based treatment program, and flawlessly

received our three-year CARF accreditation (yeah!). The question is, “where do we go from

here?”

Over this next year, we hope to continue to transform our services to meet the needs of the

“whole person” and their family. This means expansion of employment services, more

integrated healthcare of children, adults and families and improved partnerships with other

stakeholders and communities.

As you review this report and read of the success of individuals we served, I encourage you

to think about how each person was faced with a mental health challenge, struggled in

recovery or worked to improve their skills and abilities. I want to thank our dedicated staff,

Board Members, volunteers and supporters for their commitment to compassionately serving

all of those who come through our doors, no matter the program. Thank

you also to our former CEO, Robert Shaw for his long-standing work to

build an agency that is so passionate about helping others. Development

Centers is successful because of the efforts of so many and we achieve

small steps every day.

Thank you for being part of our journey.

Catherine L. Liesman, Ph.D

“Great opportunities to help others seldom come,

but smaller ones surround us every day.”

Sally Koch

OUR LEADERSHIP TEAM

Catherine L. Liesman, Ph.D,

Chief Executive Officer

Nanette Wade,

Chief Program Officer

Laura Gruczelak,

Chief Financial Officer

5

6,36826,103

9,129

23,799

259,926

8,902

DEVELOPMENT CENTERS TODAY

CONSUMERS

by Division

ENCOUNTERS

by Division

UNITS

by Division

Adult Child DD ECFS PATH School

Over 10,000 consumers served this year

$24M dollars in

programming

625 people

placed into

competitiveemployment

25

individualprograms

350 dedicated

professional staff

22 service

locations across

Detroit and

Wayne County

174 individuals and

families housed

by our

Supported

Housing and

ACT OMEGA

Programs

90% of people

receiving our

behavioral

health services

made progress

toward their

goals

796

980 333

3,250

4,387

689

6,368

15,3715,149

16,368

74,489

8,728

6

FY17-18 SUPPORT, REVENUE, EXPENSES & ASSETS

SUPPORT REVENUE

CareLink Network $11,149,161

ConsumerLink Network $743,323

Detroit Wayne Mental Health Authority $658,601

Detroit Employment Solutions Corporation $2,189,637

DEHS Grant $1,296,945

Birth to Five Grant $3,637,983

Foundations and Other Grants $2,131,656

Fees, Insurances and Other $1,810,852

Michigan Department of Community Health

Charitable and In Kind Contributions

Total Support and Revenue

$791,163

$196,947

$24,606,268

EXPENSES

Salaries and Wages $12,006,391

Fringe Benefits $3,337,390

Program Expenses $6,976,505

Administrative Expenses $2,096,798

Total Expenses $24,417,084

ASSETS

Increase In Unrestricted Net Assets $189,184

500 children ages0-3 referred to

Early On services

*Only Social Emotional

Consultation to

childcare providers in

Wayne County and

Detroit

30 years of

providing

workforce

development

services

4 years of

providing

monthly food

assistance in

partnership with

area Food

Banks

28 years of

Holiday Food

Baskets

7 School-based

mental health

partners

17,800 round-trip rides

provided

421 Head Start and

Early Head Start

slots

for early

childhood

education

90% of youth

receiving

services in our

Juvenile JusticeProgram did not

recidivate

7

1

67

9

1011

312

1415

4

2

5

8

12

BEHAVIORAL HEALTH

North Central Health Center – Integrated Health Care Program

Success Story

MARSHALL has been receiving services

since 2004 at Development Centers –

North Central Health Center within our

Integrated Health Care Program. He

stated that he has always had “good care

at NCHC for mental health, physical health

or dental services”.

With the support of NCHC, Marshall

currently attends Wayne County

Community College-District where he is

studying automotive technology.

He proudly reports that he earned a place

on the Dean’s list. Marshall shared that his

goals are to learn new skills, get a job and

to take care of his family. One day

Marshall hopes to be a teacher, and he

credits the staff at Development Centers

with his stability and motivation to pursue

his dreams.

1. ACCESS

CHILD & ADOLESCENT

SERVICES

EARLY CHILDHOOD & FAMILY

SERVICES

17321 Telegraph Road

Detroit, MI 48219

2. ADULT BEHAVIORAL HEALTH

SERVICES

24424 West McNichols Road

Detroit, MI 48219

3. BEECH ELEMENTARY

19990 Beech Daly Road

Redford, MI 48239

4. CODY HIGH SCHOOL

18445 Cathedral Street

Detroit, MI 48228

5. COOKE ELEMENTARY

18800 Puritan

Detroit, MI 48223

6. DOSSIN ELEMENTARY MIDDLE

SCHOOL

16650 Glendale Street

Detroit, MI 48227

7. GOMPERS K-8

14450 Burt Road

Detroit, MI 48223

8. HICKS ELEMENTARY

100 Helen Street

Inkster, MI 48141

9. HIGHLAND PARK RENAISSANCE

ACADEMY (BARBER)

45 E. Buena Vista

Highland Park, MI 48203

10. MUMFORD HIGH SCHOOL

17525 Wyoming Avenue

Detroit, MI 48221

11. RENAISSANCE HIGH SCHOOL

6565 W. Outer Drive

Detroit, MI 48235

12. MCKENNY CENTER

19750 Burt Road

Detroit, MI 48219

13. NEW DIRECTIONS CLUBHOUSE

24430 West McNichols Road

Detroit, MI 48219

14. NORTH CENTRAL CAMPUS

DETROIT HOPE CLUBHOUSE

17141 Ryan Road

Detroit, MI 48212

15. NORTH CENTRAL HEALTH

CENTER

4321 E. McNichols Road

Detroit, MI 48212

8

EMPLOYMENT SERVICES

Detroit Hope Clubhouse – Transitional Employment (TE) Program

Success Stories

DAN has been a member of the Detroit

Hope Clubhouse for the past year and was

recently employed in the Transitional

Employment (TE) Program as an auto

detailer on September 1, 2018. The TE

Program has impacted Dan’s life in many

ways. He said, “The TE Program has made

me a better person and more disciplined

in getting my work done. It has also given

me extra money that I can use when I am

in need of something.” Dan has been

loving his experience as an auto detailer in

the TE Program and hopes that this

discipline he has learned can help him get

a job in security or as a cashier.

MARK is also an employee in the TE

Program working as an auto detailer. He

was hired in August 2018 and has been

enjoying every second of it. The TE program

also gives Mark a sense of pride that he is

earning money on his own and helping

others. Overall, Mark thinks that the TE

Program has taught him basic job skills that

he can use in the future when looking for a

job.

1. PATH EAST

15400 West McNichols Ste. 2

Detroit, MI 48235

2. PATH WEST AND SUPPORTIVE

EMPLOYMENT

24424 West McNichols

Detroit, MI 48219

12

Meet Mark, Meet Dan,

9

5

7

2

4

1

3

6

EARLY CHILDHOOD

Early Childhood and Family Services Division – Infant Mental Health (IMH) Program

Success Story

LAURA, an adult consumer with 3 young

children, has been involved with Infant

Mental Health (IMH) for over 1 year. Laura

has maintained weekly appointments with

overwhelming regularity, has engaged

with other Development Centers

programs, and delivered a healthy baby

boy.

With the support of IMH, Laura and her

infant son have developed a beautiful

bond and secure attachment despite

many stressors and concrete needs. Her

son is flourishing and she lights up around

him and delights in him.

The family will soon move into their own

home, and Laura has reported feeling like

she can finally breathe again. IMH services

remain in place to support all of her

children and relationships, and to support

the family's continued progress while in

their new home.

1. EARHART (HS)

1000 Scotten Avenue

Detroit, MI 48209

2. EARLY CHILDOOD & FAMILY

SERVICES

17321 Telegraph Road

Detroit, MI 48219

3. GREENFIELD (EHS AND HS)

13220 Greenfield

Detroit, MI 48227

4. MCKENNY ANNEX (EHS)

19740 Burt Road

Detroit, MI 48219

5. NORTHROP (EHS AND HS)

19176 Northrop

Detroit, MI 48219

6. SEVEN MILE (EHS AND HS)

13735 W. Seven Mile RoadDetroit, MI 48235

7. ST. SUZANNE (EHS AND HS)

19321 West Chicago

Detroit, MI 48228

10

DONOR THANK YOUS

Abi Michaels

African Safari Wildlife Park

Allen Maintenance

Aloha VanCamp

Amy and Steve Potocki

Amy Delira

Anthony and Karen Grzesiak

Applied Imaging

Arti Madhavan

Belle Tire

BHPI

Boyne

Bruce and Kay Dyer

Buddy's Pizza

Carolyn Vroman

Carrie Banks Patterson

Cathy Liesman

Cherie Peltz

Cheryl Hawkins

Chinedum Amene

Christel Danna and Dr. Timothy Smith

Colleen Hunter

Comerica Park

Corey Ward

Costco

Dan and Mary Clement

Daniel Schottenfels

Debbie Kade

Derek Peltz

Desiree Ford

Detroit Lions

Detroit Marriott Renaissance Center

Detroit Red Wings

Detroit Zoo

DFM Solutions

Diana Wagoner

Dwight Kade

Emagine Entertainment

Erik Burris

Essential Massage Therapy

Gail Johnson

Gary Ley

Gennit's Hole-in-the-Wall

George Johnson

Green Dot Stables

Hannah Schottenfels

Highland House

James Haslett

Jan Walton

Janice Ransom

Jerry Allen

Jill Robinson

Jim and Jane Haslett

Joan Nagrant

John and Colleen Hunter

John Steigelman

John Teague

Judy Custer

Julie Casalou

Julie Hempel

Justin Zeller

Kathie Escamilla

Kathy and Tom Balch

Kathy Operhall

Kelsi Podgorski

Kevin Davenport

Kevin Outland

King's Island

Kristen Casalou

Kristen Ryeson

Ladywood High School

Laura Gruczelak

Leslie Li

Lighthouse Group

Linda Marble

Lorne Purslow

Margaret Gramlich

Margaret Neumann

Marilyn Schmitt

Mark Ford

Mark Ridley's Comedy Castle

Mary Neff

Melvin Houston

Michael Seymour

Molly Haller

Nabeleh Ghareeb

Nancy Torrie

Nanette Wade

Pallavi Munikshrina

Pat & Michael Sinelli

Pat and Doug Dalton

Paulette Gaines

PCE Systems

Phyllis Shelman

PNC

Quality Janitorial

Ramone Awarsaji

Retchie and Rodney Cyrowski

Rhonda Mallory-Burns

Robert Casalou

Robert Geller

Robert Shaw

Rodger Prong

Ronnie Banks

Sally Bond

Samantha Trapp

Sana Clark

Sandhya Mallya

Sanjay and Vinita Agarwal

Schamel Coleman

Shannon Wagoner

Sharon Salter

Staci Belanger

Stephanie Miller

Stephanie Stevenson

Steve & Mary Nims

Subhash Gulati

Sue Sirkle

Sue Wielard

Sunil Ramakrishnappa

Susan Ryan

Suzanne Calvano

Tamara Tracy

Tanisha Black

Thad & Joan Zaremba

The Henry Ford

The Kroger Co. of MI

Total Health Care

Tracy McCall

Tracy Nesler

Ty Richardson

Vernice Britt

William Ruterbusch

ADMINISTRATIVE OFFICE

17421 Telegraph Road

Detroit, MI 48219

CUSTOMER SERVICE LINE: (888) 280-0186

ACCESS DEPARTMENT: (313) 531-2500

http://www.develctrs.org

“We don’t have to do all of it alone. We were never meant to.” Brené Brown