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Delivering Database as a Servicewith Enterprise Manager 12c
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Copyright 2014, Oracle and/or its affiliates. All rights reserved.2
! Cloud Overview
! Current challenges! Delivering DBaaS
! Lifecycle-driven approach
! References and Case Studies
Agenda
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3 Copyright 2013, Oracle and/or its affiliates. All rights reserved.
Application
Platform
Customizations
Application
Customizations Customizations
C o n s u m e r C
o n s u m e r
S e r v
i c e
P r o v i
d e r
S e r v
i c e
P r o v
i d e r
Service Types: IaaS, PaaS, SaaS
IaaS Cloud
SaaS Cloud PaaS Cloud
IT Professional Developer Business End User
Different Users
Consolidation Cost Savings
App Development Focus
New Capability Speed
KeyDriver
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5 Copyright 2013, Oracle and/or its affiliates. All rights reserved.
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6 Copyright 2013, Oracle and/or its affiliates. All rights reserved.
Cloud Adoption Is Rising
Source: IOUG ResearchWire member studies on Cloud Computing, conducted in Aug-Sept 2010 and Aug-Sept 2012
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7 Copyright 2013, Oracle and/or its affiliates. All rights reserved.
PaaS Outpacing IaaS
Platform as a Service(PaaS)
Infrastructure as a Service(IaaS)
*# '*# !*# %*# (*# +*# )*#
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Source: IOUG ResearchWire member studies on Cloud Computing, conducted in Aug-Sept 2010 and Aug-Sept 2012
Private
2010 2012
2010 2012
Public
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8 Copyright 2013, Oracle and/or its affiliates. All rights reserved.
Roadmap to Cloud
Private Cloud
Self-service Auto-scaling Metering &
chargeback Capacity planning
Public Cloud
Specialized Shared Standardized
Hybrid Cloud
Federation acrosspublic & privateclouds
Interoperability Cloudbursting
Traditional Silos Consolidated
Physical Dedicated Static Heterogeneous
Virtual Shared platform
& sharedinfrastructure
Dynamic Standardized
platform &infrastructure
Start with consolidation Extend to private cloud Use public cloud where appropriate
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DATABASE ESTATE
Current State of Database DeploymentsSiloed, Dispersed, Varied and Complex! Ever growing database
population! Multiple versions and patch levels! Compliance challenges
! Poor resource utilization! High cost of deployment and
operation
! 28% have an annual databaseinstance growth of more than 20%
! Less than 50% have consolidated
*IOUG Survey, 2013
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Current Database Provisioning ProcessTime-consuming and Inefficient
Developer Request DB Get access toDB
Manager Approval
DBA Request HW andStorageConfigure Cluster
and create DB
System Admin
Setup OS &Network
Storage Admin Allocate Storage
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DBaaS Goal - the Best of On-Premise & CloudGive Everyone What They Want Most
Users Want ! Easy self-service DBaaS! Metered use! Performance optimized for service levels
IT Wants ! Simplified deployment on standardized platforms! Less maintenance and better support! More budget and time for innovation
DBaaS
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DBaaS: Key Features! Database-as-a-Service provides
! A shared, consolidated platform to provision database services on! Service Catalog! Self-Service provisioning! Scale-up/out, scale-down/back and retirement services! Chargeback based on database usage
! Database-as-a-Service needs to cater to various use cases! A Developer or a Project Owner requiring a new database service with(out) seed data! QA requiring a full database refresh for intense load testing
! QA requiring to create multiple clones for functional testing on subset of data
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Deliver DBaaSWith Oracle Enterprise Manager 12c
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Deliver DBaaS via a Lifecycle Approach1. Plan & Setup the DB Cloud! Design Service Catalog! Capacity & consolidation planning! Asset discovery! Setup Resource Pools! Setup Policies
2. Enable Self-Service! Implement Service Catalog! Enable Service Governance! Enable integration via APIs
3. Manage & Monitor! Database monitoring! Configuration management! Full stack management
4. Meter, Charge, Optimize! Meter resource utilization! Chargeback/Showback
Applications and
Business ServicesDatabasePlatform
Infrastructure
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Deliver DBaaS1. Plan & Setup the DB Cloud
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Database Service Catalog Design Process
Service Definition
Technical Service
Service Model
Resource Model
Define service tiers to simplifyyour offerings
Establish the technicalfootprint of each service tier
Determine the individualservices to be provisioned
Align services withhomogeneous resource model
Bronze Silver Gold
Small Large
Medium X-Large
" RAC" Data Guard" Backups
PDB Database Schema
11.2.0.4 11.2.0.4
12.1.0.1 10.2.0.5
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Sample Scenario
Service Level Description
Bronze Single Instance (SI) Databases
Silver Single Instance with SI Standby
Gold RAC Database with RAC StandbyPlatinum RAC Database with Multiple Standby
Salt Lake City DC Austin DCS
4 Service Levels 3 Sizes 2 Datacenters
LM
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Consolidation: DBaaS ArchitecturesEM 12c Supports Database Versions 10gR2 to 12c
Virtual Machines
share servers
Dedicated Schema(s)
share servers, OSand database
Increasing Consolidation
Dedicated DBs
share servers andOS
Pluggable DBs
share servers, OSand database
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Comparison of DBaaS Consolidation ModelsVirtual Machines Dedicated DB Dedicated Schemas Pluggable DB
ConsolidationDensity Low-Moderate High Highest Highest
Maintenance Very complex (VM
Sprawl)Easy
Easy to Involved (basedon required resource
isolation)Easy
Isolation Excellent Good Least Good
Implementation& Onboarding Easy Easy Difficult Easy
ApplicationSuitability
Some (workloaddependent) All
Home grown; requiresapp validation
All but have to becertified for
Database 12c
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Modeling DBaaS Resources! Database Resource Pool
A group of homogeneous clustered or non-clustered resources exhibiting commoncharacteristics. Example:
! Pool of 11.2 Database Oracle Homes(for dedicated databases)
! Pool of 12c Container Databases(for PDBs)
! Zone A logical grouping of cloud infrastructureresources based on QOS, functional,departmental or geographic boundaries.Example, Finance Zone, East Coast Zone! Self-Service users provision into a Zone! Zones can also be used to enforce accesscontrol and chargeback
11.2.0.3 DB OH Pool 10.2.0.4 DB Pool
12c CDB Pool
10.2.0.5 DB Pool
11.2.0.2 RAC DB Pool
11.2.0.2 RAC DB Pool
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Deliver DBaaS2. Enable Self-Service
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Identifying Use Cases for Provisioning
User deploys a dedicated database inside a VM or on physicalPros: Resource isolation, ideal for enterprise applications like ERPCons: VM and database sprawl, administrative overheads, compliance challenges
1. User needs a new database service with or without seed data
User deploys a database schema or a pluggable database Pros: High consolidation, minimal administrative and maintenance overheadCons: Limited isolation for schemas
2. User needs a clone of an existing database for testing
User makes a full clone of databasePros : Ideal for load-testing with significant data updatesCons: Time and space consuming
User makes a thin-clone (using Copy On Write) of databasePros: Minimal additional space, instantaneous cloning, ideal for functional testingCons: Reduced benefits in case of significant data updates
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Copyright 2012, Oracle and/or its affiliates. All rights reserved. Oracle Confidential 24
Data Guard Provisioning Support! Data guard based standby databases
across cloud zones & pools! DB versions certified: 10.2.0.5,
11.1.0.7, 11.2+, 12.1! SI and RAC standby! Multiple standby environments
allowed across same/distantdatacenters
! Support for all 3 protection modes! Optionally, enable Active Data Guard
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Standardization: DBaaS Service Catalog
Apps QA
Project Mgr
Apps IT
I need a new schemato track our upcoming
campaign
I need a database forthe new HR system
I need to copy aproduction database
for testing
We need the bestperformance so we
can reply in real time
Im willing to pay fornear-continuous
availability
The cheapestconfiguration is fine.This is just for testing
Service Catalog = ! ( Pre-approved and pre-configured service templates)
Service Template = db configuration from reference system+ definition of desired db (options, init, etc)
+ data (for cloning scenarios) One catalog for multiple users; role based access
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! Comprehensive support for consolidation Dedicated databases, schema, pluggable
! Automated, intelligent placement workload and configuration
! Complete self-service catalog Governance, quotas, policies, showback
! Flexible cloning architecture Full data cloning by leveraging backups Instant database provisioning using SnapClone
! Integrated database lifecycle management
Monitoring, backup, patching! API-driven (RESTful and command line)
Oracle Enterprise Manager 12cSelf-Service Provisioning
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Challenges with Data Cloning! Storage explosion! Time Consuming! Lack of Automation! DBA Unfriendly Solutions! Low Rate of Refresh
Cost
Productivity
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Snap Clone is a storage agnostic & self service
approach to creating rapid & space efficient clonesof large (~TB) databases
What is Snap Clone?
Storage AgnosticSupports ALLstorage vendors(NAS & SAN)
RapidClone DBs inminutes notdays/weeks
Space EfficientSignificantlyreduce the storagefootprint
Self ServiceEmpower theuser to makeadhoc clones
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Customer Scenarios with Snap CloneCustomer Scenario 1
[Telecom Industry]
! Prod DB = 12 TB! Standby DB = 12 TB! 7 Clones (7 * 2 GB of writable space)
= 84TB 14 GB -------------------
! Total 108 ~24 TB! Time = days/weeks minutes
Customer Scenario 2[Banking Industry]
! 5 Prod DB = 30 TB! 5 Standby DB = 30 TB! 5 Masked DB = 30 TB
! 6 Clones (6 * 5 * 2 GB of writable space) = 180TB 60 GB
---------------------! Total 270 ~90 TB! Time = days/weeks minutes
O v e r 9 9. 9 7 % S t
o r a g e S a v i n g s
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Features Rapid and space efficient cloning of large databases; versions 10g to 12c
Supports ALL storage vendors and configurations (SAN and NAS)
Integrated lifecycle management ( lineage and association tracking )
Rewind capability to restore and access past data
Benefits Agile provisioning (minutes to clone TB sized database)
Over 90% storage savings (KBs of additional space for cloning TB sized database)
Reduced administrative overhead from integrated lifecycle management
DBaaS Snap CloneDatabase Cloning in Minutes
NAME SSN SALARY
AGUILAR 203-33-3234 40,000
BENSON 323-22-2943 60,000
Test MasterDatabase
NAME SSN SALARY
MILLER 112-23-4567 40,000
SMITH 111-22-3333 60,000
Masking &Sub setting
ProductionDatabase
010110011
101001010000111010
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Snap Clone: How it Works?
Standby /Test Master
t0 t1 t2 . tN
Scheduled or Manual Snapshots of the test master database, called Profiles
Private backups
Clones Snap Clones can be created from anyprofile. Each user gets a personal read-writedatabase clone
Test master isregularlyrefreshed withcurrent datafrom production
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DBaaS Snap Clone Storage Options
EM 12c Snap Clone
S t o r a g e
M g m
t F r a m e w o r k
( S M F )
! Storage Management Framework(SMF) plug-in:
Abstracts different storage vendorsand technologies from DBAs
Analyze storage utilization and tracklineage of clones
Hardware Solution [Vendor Specific]
Software Solution [Vendor Agnostic]
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Comparison between Storage Options
*Licenses for ZFSSA are included with snap clone
Software Solution Hardware Solution
Vendorssupported
and others
ALL Storage Vendors, SAN or NAS NFS+NAS
Pre-requisites Solaris 11 file system (ZFS) on physical or virtualserver
Network access, and credentials &privileges to Storage appliance
Storage Licenses
Does NOT require storage licenses from vendor forsnapshot and clone capabilities
Additional benefits include compression, deduplication,I/O caching, etc
Need to license snapshot and clonecapabilities *
High Availability Managed externally Solaris clusters, hypervisorclustering
Managed by the storage appliance
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G.AG 0/0.408.4.1EI 0C7 =90408.4.1E 5MPR> =15-0A2
CloneDB using DNFS
%&'()* +,-./,0123%,4+5.,-+01
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Deployment Scenarios
Continuous or Discrete Replication Standby / TestMaster Database
ProductionDatabase
Snap Clones using Standby
Private backups(snapshots) for SSAuser
Continuous Discrete
Technology Data Guard, Golden Gate RMAN, Snap Mirror, import/export
Data Refresh Automatic and instantaneous Manual and at scheduled intervals
Masking andSubsetting
Not possible At source (in production), or in place at test master
Replication Types:
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Snap Clone Vs Competition! Scale, Scale, Scale
! Supports 1000s of clones! Protects your existing investments
! Choice between hardware and software solution! Use of trusted technologies like data guard for test master refresh
! Part of Enterprise Manager 12c! Oracles flagship management product for all your database needs! In sync with DB releases (support for PDBs on day 1)! Secure and role based access control; used by Fortune 1000 customers! Protection from unnecessary point tools; reduce TCO
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Test MasterDatabase
010110011101001010000111010
Snap Clone with Oracle Engineered Systems
Ente rprise Manager12c
Exadata Compute nodes are used to run snap
clone databases The storage is external to Exadata
and served over NFS In case of ZS3 storage, all traffic over
infiniband
SuperCluster Solaris Zones or LDOMS used to run
snap clone databases Embedded ZS3-ES storage served
over infiniband
Oracle Virtual Compute Appliance Oracle VMs used to run snap clone
databases Embedded ZS3-ES storage servedover infiniband
/source [nfs]
.. more
/clone1 [nfs]
External Storage
/clone2 [nfs]
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Snap Clone: Key Usage Scenarios Snap Clone is most useful when creating clones of large databases
(~TBs) for the following purposes: ! Application upgrade testing
! Example: EBusiness Suite upgrade to R12! Functional testing
! Example: Test with production datasets ! Agile development
! Example: Maintain parallel streams of development on same dataset! Data analysis and reporting
! Example: Analyze stock market trends on a daily basis
Oracle Developmentuses Snap Clone across9000 environments fortesting of products like EBS,Fusion, PeopleSoft, MOS,RDBMS, and EM.
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Self-Service Portal APIsComprehensive RESTFUL APIs for Integration and Orchestration
List
DBaaSPortal & API
Deploy
Delete Manage
! List Zones! List Service
Templates! List Service
Instances
! Request DBs! Request PDBs! Request Schemas! Track request
progress
! Service Control (start/stop)
! Backup! Restore
! Snapshot! Get Chargeback info
! DeleteService
! Extendreservation
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Deliver DBaaS
3. Manage & Monitor
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Cloud Resource and Request Management
! Manage Cloud Zones andunderlying resources
Database Pools, servers, storage! Track resource flux, tenants,
policy violations, etc! Drill down into individual
resources for deeper monitoring! Monitor requests and failure rates
and remediate bottlenecks! Deep software and hardware
management for Exadata Hardware schematics, Software
Topology, ASRs..
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Incident ManagementMonitoring by Exceptions
! Setup and apply monitoring templatesbased on desired SLAs
! Manage exceptions View, manage, diagnose and resolveincidents from one console
Assign, acknowledge, prioritize, trackstatus, escalate, suppress
! Accelerated resolution with My OracleSupport integration
! Integrated with external Helpdesk Systems Out of box connectors for Remedy, HPService Center
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Compliance and Patch Management At-scale management of thousands of targets! Compliance Management Dashboard
! Maintains and displays up to date compliance score! Automated reporting of compliance against Oracle
Best Practices and internal standards covering
Exadata, RAC, Single Instance, Pluggabledatabases and underlying infrastructure! Automated drift control against golden standards! Can be mapped to CIS, PCI or other frameworks
! Comprehensive Patch Management! Advisories, pre-flight analysis, execution, reporting
! Minimize downtime by applying many patches tomany database targets at a time
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Deliver DBaaS4. Meter, Charge, Optimize
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DBaaS Metering and Chargeback! Flexible metering and chargeback based
on: Configuration and monitoring information
Host, Database, DB Service, and PDB level! Automated rollup using LDAP hierarchy! Tailored reporting for different user
personas! Extend coverage via custom charge items
! APIs for integration with billing systems
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DBaaS Chargeback Metrics (Out-of-the-Box)VM Database Instance DB Service (*) Pluggable Database
Fixed Base Charge Base Charge Base Charge Base Charge
Configuration
Allocated Memory
Allocated Storage
HA
IP Address
Size
vCPU Count
Edition
Memory Usage
Option
RAC Node Count
Release
Storage Usage
Version
Edition
Option
RAC Node Count
Release
Tablespace Allocation
Edition
Option
Release
RAC Node Count
Tablespace Allocation
Version
Usage
CPU Time
CPU Utilization (%)
Disk Space Utilization (%)
Disk Usage
Memory Used
Memory Utilization (%)
Network IO
CPU Time
CPU Utilization (%)
DB Time
Disk Read (Physical) Operations
Disk Write (Physical) Operations
Network IO
SQL Executes
User Transactions
CPU Time
CPU Utilization (%)
DB Time
Disk Read (Physical)Operations
Disk Write (Physical)Operations
SQL Executes
User Transactions
CPU Time
CPU Utilization (%)
DB Time
Disk Read (Physical)Operations
Disk Write (Physical)Operations
SQL Executes
User Transactions
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Case Studies
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Management of Oracle (Public) Cloud ! Single Instance of Oracle Enterprise Manager
Tailored for all-user personas Self-service provisioning for tenants Diagnostics for support and IT analysts Service level reports for executives
! Unprecedented scalability* 9216 hosts, 632437 targets 6222 database instances on 2802 clusters and 67 Exadata 89724 J2EE apps on 38833 WebLogic servers 32894 jobs per week 125,983,703 page views per day
Secure, Scalable, Versatile
* As of September, 2013, for USA Data Centeronly (1 of 9 global data centers)
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BENEFITS
Database as a ServiceIndias second largest Private Bank with nearly 2800 branches, 11,000 ATMs20 million customersEmployees: 56,000Revenue: USD 5 Billion
FOCUS ONConsolidation, Self-Service Provisioning,Lifecycle Management
! Reduced new database rollout time from 3 days to 3.5 hours! Standardized database offering for Developers and QA reducing any significant
configuration drift and compliance challenges
Challenge:! Database sprawl over 168 racks of real estate! Hitting performance ceiling on existing infrastructure! Rollout of new database services often wait on infrastructure;
taking and average time of 3 days
Solution:! Run new database applications on Exadata while legacy
applications run on IBM AIX! EM 12c based Self-Service Provisioning of databases! EM 12c Lifecycle Management features for Discovery,
Compliance, Patching, etc
Case Study
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BENEFITS
FOCUS ONConsolidation,Standardization, Self-Service and Chargeback
! Time to provision databases reduced from 6.8 days to 18 minutes! Funding for additional resources is now targeted at the actual divisions/
groups consuming them
Challenges :! Lack of consolidation due to heterogenous platforms!
High complexity and disproportionate costs of legacy systems! Database provisioning average time: 6 7 days! Database Sprawl Non-standard configurations and licensing
needs! Lack of accountability at department level for resource demand
and usage
Solution:! Consolidate databases on Oracle Exadata and Sun Server
X2-8 (8) w/HP 3PAR storage on Oracle Linux! EM 12c with High Availability Level III! Self-Service Provisioning of databases with a well-defined
service catalog of pre-defined configuration [Small to Large]! Migrate existing databases into the cloud platform
Case Study
Database as a ServiceNorwegian Labor and Welfare AdministrationPension services, Sickness/Unemployment benefits & Occupational rehabilitation for entire Norway population450 local offices all across Norway - 14.000 Employees
Administers one third of the national budget
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BENEFITS
CISCO SYSTEMS
RAC PROVISIONING, PATCH MANAGEMENT$11.5 Billion in Net License Revenue66,000 Employees2,004 Managed Targets
FOCUS ONProvisioning, Patch
Management, Securityand Compliance
Cut total DBA efforts from 3,600 hours down to 540 hours per year Using EM, Cisco lowered their downtime for maintenance by 50% Reduced human error and incidents during patching and upgrades Systems are now highly scalable and automated Saved over $200K per year in IT operational costs with patching automation
Challenge: Mandatory corporate and industry regulations meant strict
auditing requirements Patching was manual and resource intensive Needed to patch 1,200 production and non-production
databases every quarter
After Oracle Enterprise Manager: Leverage the comprehensive integration between My Oracle
Support and Enterprise Manager for end-to-end patchautomation and provisioning
Increased admin productivity by removing manual error-prone tasks
Adherence to security and compliance requirements
Case Study
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Summary
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Oracle Database as a ServiceEverybody wins
Users Get ! Easy self-service DBaaS! Metered use! Performance optimized for service levelsIT Gets ! Simplified deployment on standardized platforms! Less maintenance and better support! More budget and time for innovation
DBaaS
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References
! Enterprise Manager Page on O.com
! Cloud Management Page on OTN
! Cloud Administration Guide (Documentation)
! MOS Note : EM12c Recommended Plug-Ins and Patches for DBaaS(1549855.1)
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