From Repository to Wunderkamer:

user participation in Europeana

DISH 2009, Rotterdam Thursday 10, 2009

A typology of User Generated Content

@Olga – EuropaOneRunar - Avinet

The role and place of User Generated

Content in Europeana

@Olga – EuropaOneRunar - Avinet

Issues of User Generated Content

@Olga – EuropaOneRunar - Avinet

UGC Europeana is considering or has started

• Tagging – need to ensure it adds to search and discovery

• Exhibitions on Rhine or Great War

• Addition of metadata to objects from cultural heritage institutions

• People are currently thinking about

• Subject cloud, based on users clicking on particular subjects

• Digital Stories

The M word

Scenarios?

“.. storylines which tell about contexts of use of a system, which can be used as a meeting-place between developers / technology-providers / system-integrators and consumers in order to permit actual satisfaction of the context needs..”

• Means not Ends• helping to achieve something else

i.e. from thought to actual development

What is a User Scenario?

• A storyline giving contexts of use of a “system” or a feature or functionality

• Describes for developers/technology-providers/system-integrators what the “consumers” want to do or see.

• Scenarios depend on the perspective from which the feature or functionality is perceived by a given “actor”

• There can be many and various types and subtypes of actors:

“content providers”, “content creators”, “institutions”, “business managers”, “technical managers”, “rights holders”, “end users”

Additional Requirements or Criteria

• Perspectives of the actors, according to their role• i.e.: Content Providers, Aggregators, Europeana Business and

Technical Staff, Editors, Moderators, Rights Holders, End Users

• Consider the evolution of the proposed feature, functionality, idea • Describe the current situation• Draw a path from now to the future• Keep in mind available or possible technical solutions

• Balance between specific and general cases

• Encompass standards and open approaches

• Record the dimensions• quantities, countries, scope

a scenario shape

• Background / Characteristics• description of the feature or functionality as it

currently exists• why it is interesting• what is specific to it

• Questions addressed• identification of the issues, critical points

(decisions/options), needs• Users and Roles

• who are the stakeholders / actors• what are their roles and relationships

• Description of cases• detailed examples of what should happen, why,

for whom and how • Open Questions

• specific influences

rough example

• Background / characteristics• Addition of digitised user owned Great War

memorabilia with metadata

• Questions addressed• What digital formats can be allowed• What size can the images be• What type of storage solution is needed• What metadata can be reasonably collected• Where will the UGC be displayed• How will it be searched

• Users and Roles• User generating the content and metadata• User using the content• Moderator ?

rough example

• Description of Use Cases• User has letter from aunt Freda that came from the pocket of uncle Bert

who was shot in the war, letter has bullet hole through it • User wants to add letter to Great War Archive on Europeana• User needs a button to click on upload content to Europeana• User is given some guidelines over formats he

can use e.g. Jpeg, tif etc. • User uploads digital image and is asked

to complete form (this becomes the metadata) • User agrees to waiver all rights and allow reuse• User searches for letters from Great War• User retrieves letters held in national

archives and user clicks on one of Aunt Freda to Bert• User sees that this content is not from the Cultural institions • User shares letter with Great Aunt Gertrude

rough example

• Open Questions

• Are all fields on form mandatory?• Can user remove own data?• Does user need to register?• How to manage multilingualism?

Expectations of Workshop

• Some nice new ideas for Europeana UGC or UGI

• Knowledge on how to create a user scenario