Day 2 p3 - automation

©2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice 1 ©2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice ©2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice

PERFORM BETTER WITH HP DATA CENTER AUTOMATION

Manoj Raisinghani Director, Product Marketing HP SOFTWARE 2012

© Copyright 2012 Hewlett-Packard Development Company, L.P.

Business is adopting cloud 2.5x faster than IT1

WHY: speed, flexibility, economics

By 2014 CIOs will have lost effective control of 25% of their organizations IT spending By 2015 20% of all enterprise IT shops will get their services from service brokers

Sources:

1. Ignoring Cloud Risks A Growing Gap Between I&O And

The Business, Forrester Research, Inc., March 24, 2011

Business is outpacing IT

3


Role of IT – the builder and broker of services

2. BUILD private and hybrid cloud services

3. CONSUME

public services securely

1. TRANSFORM legacy infrastructure and applications and processes

4. MANAGE AND SECURE across legacy applications and cloud assets


• Every business and IT leader—has or should have a performance system.

• It can and should be digitized and automated.

• It’s important that its coverage is comprehensive.

• And cascaded throughout the organization.

• It can continuously improve by featuring best practices from the broader professional community.

©2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice 5

The HP IT Performance Suite

Comprehensive, Connected, Flexible

Security Intelligence and Risk Management

SECURE PROACTIVELY

Strategy, Planning and Governance

EXECUTE SYSTEMATICALLY

BUILD FASTER

Application Lifecycle Management

OPERATE SIMPLY

Automation and Assurance

STORE EFFICIENTLY

Information Lifecycle Management

COLLABORATION, ORCHESTRATION, ANALYTICS


The Operations Scorecard – VP of Ops


Allows you to drill down to each service


Our Focus today


HP simplifies operations across the lifecycle

Service Assurance

(Monitor Availability & Performance)

Service Delivery

(private, hybrid delivery,

manage change)

Service Automation (Provision, orchestrate,

deploy apps, compliance )

Releases integrated with ALM

Self Serve


TOPICS - DCA

1. Situation … 2. Why automate the DC 3. Automate everything! 4. Business cases 5. Others have done it! 6. Takeaway


What is holding companies back today?

AS IS DESIRED STATE

Deploy security patch 2 days 3 minutes

Discover network vulnerability 2 weeks 2 minutes

Automate compliance of 800 servers 32 weeks 2 days

Provision new storage 4-8 hours 15 minutes

Deploy application updates to 2600 servers 2 weeks 20 minutes

Provision & configure 600 windows servers 3-4 months 2 weeks

What is desired?


What is needed?

Across all IT silos and technologies

of a business service

An automated approach to IT management

Data Center Automation


Prepare your data center to harness the power of HP’s solution

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Manage hetero-

geneous & virtualized

infra.

Provision what’s needed

and when it is

needed

Automate maintenance

Enforce standards

and compliance

Baseline what’s there

Ease your path to

private or hybrid

delivery clouds Understand

configurations, dependencies, and resource allocations. Increase utilization.

Accelerate time to market by automating resource and service deployments

Reduce risk by defining, auditing, and enforcing best practices.9

Simplify operations with single integrated

suite

Reduce cost of repetitive changes.

Enable the data center

to be a service

provider


The Approach Automate everything

you can in the DC


Replace routine manual tasks Free up resources for new projects

Automate Tasks

In 3 steps … using HP’s Automation

Standardize on best practices • Increase IT agility

and quality • Define the

services

Automate IT Processes

Automate provisioning and private cloud Cut service delivery time from months to hours

Automate Service Delivery


Automate Infrastructure through the Application

Servers

Networks

Storage

Applications

Web servers

Application servers

Databases

Operating System

Virtual servers

Virt. networks

Virt. storage

Infrastructure Automation

Application Automation


Follow the Automation Adoption Cycle

Automate elements & tasks Baseline, provision, change, manage compliance

1

Automate the entire Data Center Visualize, report on, and secure, all elements of a business service through unified interfaces

3

Automate common IT processes Automate repeatable IT processes across all infrastructure tiers, IT groups and systems

2

Integrate management systems Automate end-to-end processes and share information across all tools and application development systems.

4

Links to IT service

mgmt

Links to Bus.

service mgmt

Links to application

source control systems

Integrate mgmt

systems 4 3

3

3

3 2

2

2

PRIVATE CLOUD

HYBRIDCLOUD

Automate storage

Automate networks

Automate servers

1

Automate IT tasks

Automate apps & db

Automated Data

Center


Ensure the 5 imperatives …

Deep Visibility

Optimize Operations

Data and Process Integrations

Business Service Focus

Mitigate Risk

… with Automation


Realize the value proposition in

…

- traditional delivery

- cloud delivery


Time Money

Efficiency Task and Process Automation

is about Result •Better Utilization •Manage Risk •Accelerate time to market


Automation is essential to Cloud delivery


A Key Value Driver of Cloud Delivery:

Rapid provisioning of infrastructure, services and deployment of applications

Rapid Automation

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Whether private or hybrid delivery, you need solutions to …

Govern and manage your published catalog of services.

Secure and control cloud-enabled business processes.

Automate the optimized

deployment of services from infrastructure to

applications.

Assure the availability and

performance of dynamic services.

Deliver modernized, cloud-ready applications

quickly and securely.


HP Ops Portfolio


The HP Data Center Automation is part of …

… a service centric integrated suite.

HP Business Service Mgmt (BSM)

Monitor events &

alerts

HP Storage Essentials

HP IT Service Mgmt (ITSM)

Help desk,

change requests

and catalog services

HP uCMDB

HP Operations Orchestration (OO)

HP Network Automation

HP Server Automation

HP Client Automation

HP Database & Middleware Automation

HP Business Service Automation (BSA) Essentials

• Reporting • Security & Compliance • HP Live Network

Yellow text = DCA components


HP’s DCA stands out in the market

End to End automation –

infrastructure to apps

Application sensitive storage

management

Replication of configurations

across geographies and

same DC Compliance

Auto updates of vulnerability patch content

Configuration lockdown

Heterogeneous support

Integrated with

monitoring & ticketing solutions

Rich content (4000+ tasks out

of box)

Differentiators


PROVEN SUCCESS

BUSINESS USE CASES

1. Incident 2. Change 3. Infra-app Provisioning 4. Compliance 5. Disaster Recovery 6. Deploying Apps 7. Elastic Cloud


Case: Self Healing Incident Management

Alert ! Detect service down

Open Incident Ticket

Diagnose, determine remedial action

Disable further monitoring

Start repair (fix it)

Update ticket with audit trail

Close the service ticket

Products: HP Operations Orchestration HP Server Automation, HP Network Automation, HP Storage Essentials HP Service Manager

$4M savings Manage incidents > 65% automation High alert volume

Proven customer success


Case: Managing Change

Automated process: • Identifies devices requiring update • Opens ticket • Disables monitoring/load-bal • Updates devices • Enables monitoring/load-bal • Updates and closes ticket

99% improvement Automatic health-check 1 incident

Per week 80+ sev1

incidents/week


Products: HP Operations Orchestration HP Server Automation HP Network Automation HP Storage Essentials HP Service Manager


Case: End-to-End Provisioning: infra to apps Automated process: • Opens ticket & obtains approval • Provisions storage • Creates VM • Deploys OS and applications • Configures VLAN • Configures application • Updates and closes ticket

85% improvement

Provision & configure 600 Windows servers 2 weeks 3-4 months


Products: HP Service Manager HP Operations Orchestration HP Storage Essentials HP Server Automation HP Network Automation HP Service Automation Visualizer HP BSA Essentials


Case: Maintaining Compliance

Setup: • Define policies • Enable live updates • Streamline change mgmt process • Standardize • Compliance Dashboard

99% improvement

Automate compliance on 800 servers 2 days 32 weeks


Products: HP Server Automation HP BSA Essentials HP Network Automation


Industry standard and security update service

Key challenges

• Translating changing compliance regulations into actionable audit and remediation policies

• Tracking and acting on ongoing security updates from multiple vendors

• Reducing threat of compromised security with delayed vulnerability assessments

What HP Delivers

• Daily delivery of up-to-date security vulnerability policies

• Industry-standard compliance policies updated regularly

• Actionable policies immediately accessible

Contd .. Up to date - Compliance

Regulatory Agencies (PCI, SEC, DOD, NIST)

HP Live Network

Clients

Servers

Network

Storage Customer & Partner

Community

Vendors (Cisco, Microsoft, Sun)

Industry Experts (CIS, iDefense)

http://h71016.www7.hp.com/dstore/SubFamMatrix.asp?oi=E9CED&BEID=19701&SBLID=&ProductLineId=539&FamilyId=1617&LowBaseId=33207&LowPrice=$979.00&jumpid=re_r295_psg_nbgw_elitebook_category_3/psgpromo&psn=notebooks_tablet_pcs/notebook_pcs


Key challenges

• Lack ongoing view of infrastructure compliance state

• Difficult manual effort to audit and compile compliance reports

• Point-in-time reports using old data

What HP delivers

• Flexible and customizable reporting

• Out of box and ad hoc reports (PCI, SOX, HIPAA, BASEL II, FISMA, etc.)

• Report on change compliance based on standard frameworks (ITIL, COBIT)

• Federated compliance data shared with uCMDB

• Summaries and analysis for current and historical

Comprehensive Real-time compliance reports

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Validate that network & destination systems are available

Build destination system if it is not identical to source system

Disable monitoring / clustering on primary systems

Perform failover, re-route DNSs to destination system

Test service on the new system

Update change ticket, CMDB with new status

Re-enable monitoring /clustering

Case: Disaster Recovery


Application Automation

99% improvement

Deploy application updates to 2600 servers 20 minutes 2 weeks


Products: • HP Server Automation with Application

Deployment Manager (ADM) – Provides the MODEL

• HP Database and Middleware Automation (DMA) – Provides the CONTENT

Include DMA workflows in model

1 Model the application

2 Model the servers

3 Deploy consistently

4 Report on outcomes

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• Automate entire end-to-end processes for provisioning, managing, and troubleshooting cloud resources

• Workflows may be launched directly from change requests, triggered by specific events, or invoked on-demand

• Scale in and out virtual infrastructure for optimal cloud resource consumption and power utilization

ADD CAPACITY (BURST) IN THE CLOUD WITH CSA THROUGH HP OO

Case: Automated provisioning to Public Cloud Amazon’s EC2


PROVEN SUCCESS CUSTOMER PROOF POINTS

1. Health Care 2. Financial Services 3. HP Enterprise Services


$90B+ Health Care Provider

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• Servers were growing at 120% annually.

• Server team adding 60 people per year. Could not continue!

• Numerous point tools did not provide the necessary ROI.

– Shavlik (patching)

– Altiris for configuration management

• Manual compliance mgmt not sustainable.

Customer challenge

• A single tool to manage physical and virtual servers

• Projected ROI of $15-20M over 5 years

• Managed 7K servers (3K physical, 4K virtual)

• Eliminated $2M in maintenance costs through tools consolidation

• Handles planned growth with existing headcount

HP Solution


Global Financial Services – $2Trillion in Assets

Moved from a physical to virtual data center

Customer Challenges The HP Solution

Large datacenter: 20K servers, less than 18% utilization Shared services datacenter Virtualized, shared resources Fast & automated service

delivery Integrated to existing

automation and management systems

Orchestrates end to end provisioning process across IT service infrastructure

Supports change management processes (including change authorization)

Integrated to the customers self service portal and mgmt solutions – private CLOUD technology in action!

The Result

Server utilization around 80%

Time to delivery : 3 months to 2 hours of provisioning


Global Scale and Global Control

Global Outsourcer

• 70,000+ servers • 35,000+ network

devices • 91+ data centers • 104+ remote offices

Uses Multi-master Replication A Key Competitive Differentiator

- Real time, event based synchronization - Scales to 1000s of servers across 100s

of facilities - Enables rapid disaster recovery across

geographies or within same data center

- Manage any server from anywhere


Summarizing ….


80%+ of the Fortune 500 use HP Software to manage their data centers

“HP leads the pack because

of its breadth of DCA solution.”

Evelyn Hubbert, Forrester

With HP DCA, every $1 spent

results in $4.8 in benefits

- IDC


A strong return on investment

Deploy security patch 2 days 3 minutes 99+%

Automate compliance (ex, 800 servers)

32 weeks 2 days 99+%

Discover network vulnerability 2 weeks 2 minutes

Provision new storage 4-8 hours 15 mins 90%

99+%

Manage incidents High alert volume 65+% auto $4M savings

99% 1 incident per week

80+ sev1 incidents/week

99%

85%

20 minutes

2 weeks

Deploy app updates to 2600 servers 2 weeks

3-4 months

Was Now

Provision & configure 600 Windows servers

Automatic health-check


Change the password on 200 servers every 30 days

Oracle deployment (5k times per year)

Patching 1800 UNIX systems

Server to admin ratio

30 seconds

6 hours

2 hours

200 to 1

13 hours

16 hours

400 hours

30 to 1

Was Now

The power of automation

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Automate to innovate

1. Automate change – save time and money with accuracy and consistency

2. Automate compliance – manage and control risk.

3. Automate delivery - prepare for cloud.

Automate

Tasks Automate IT

Processes Automate Service

Delivery


Thank you!


Invest in the vision.

Deploy the parts.


The HP Data Center Automation is part of …

… A service centric integrated automation suite.

HP Business Service Mgmt (BSM)

Monitor events &

alerts

HP Storage Essentials

HP IT Service Mgmt (ITSM)

Help desk,

change requests

and catalog services

HP uCMDB

HP Operations Orchestration (OO)

HP Network Automation

HP Server Automation

HP Client Automation

HP Database & Middleware Automation

HP Business Service Automation (BSA) Essentials

• Reporting • Security & Compliance • HP Live Network

Yellow text = DCA components


Lifecycle management for enterprise servers and applications

Key challenges

• Long provisioning/patching cycles

• Inability to enforce regulatory standards

• High staffing costs

• Virtualization complexity & management

HP Server Automation delivers • Server, application and database

lifecycle management

• Policy enforcement, compliance reports, vulnerability alerts

• Single view of app dependencies, across network, server and database configurations

Server Automation


Industry standard and security update service

Key challenges

• Translating changing compliance regulations into actionable audit and remediation policies

• Tracking and acting on ongoing security updates from multiple vendors

• Reducing threat of compromised security with delayed vulnerability assessments

What HP Delivers

• Daily delivery of up-to-date security vulnerability policies

• Industry-standard compliance policies updated regularly

• Actionable policies immediately accessible

Contd .. Stay up to date - Compliance

Regulatory Agencies (PCI, SEC, DOD, NIST)

Automate Compliance via HP Live Network

Clients

Servers

Network

Storage Customer & Partner

Community

Vendors (Cisco, Microsoft, Sun)

Industry Experts (CIS, iDefense)

http://h71016.www7.hp.com/dstore/SubFamMatrix.asp?oi=E9CED&BEID=19701&SBLID=&ProductLineId=539&FamilyId=1617&LowBaseId=33207&LowPrice=$979.00&jumpid=re_r295_psg_nbgw_elitebook_category_3/psgpromo&psn=notebooks_tablet_pcs/notebook_pcs


Application-aware storage lifecycle management

Key Challenges

• Poor storage visibility and MTTR

• Storage underutilized

• Long maintenance windows from uncoordinated changes

HP Storage Essentials delivers • Application to array visibility

• Storage capacity reporting and trending

• Automated storage provisioning

• Integrated management functions, spanning SAN, storage resource management, and app metering

• Enhanced application reliability, performance, and intelligent forecasting

• Improved utilization

Storage Automation


Proactive change, config, and compliance management

Key challenges

• Poor visibility of inventory and configurations

• Time consuming to make mass changes

• Complicated to ensure compliance & remediate

• Growth & complexity of network makes it difficult to control & costly to manage

HP Network Automation delivers • Real-time visibility of devices, config, &

change

• Policy enforcement, compliance reports, vulnerability alerts

• Fewer errors, downtime events, & failed audits

• Single platform to manage heterogeneous devices

Network Automation


Lifecycle management for enterprise servers and applications

Key challenges

• High support costs & frequent end user downtime

• Understanding and remediating vulnerabilities

• Inefficient license management

HP Client Automation delivers

• Desired state management automation

• End point OS deployment, software distribution, patch management

• End user easy to use self service

• Addresses security and compliance issues: Scan, patch, and monitor vulnerabilities

• Support for mobile users

Client Automation


Proactive management of incident resolution & routine tasks Key challenges

• Time consuming, non-strategic daily IT tasks

• Increasing alert volumes and slow incident resolution

• Change management is time consuming, error prone, and inconsistent

• Errors and delays due to inconsistent hand-offs between systems and groups

• Complex and resource intensive processes like disaster recovery testing and service provisioning

HP Operations Orchestration delivers • Automation of routine tasks and key processes,

such as incident resolution and service provisioning

• Improved efficiency and reduced cost via automation of routine maintenance tasks

• Standardized processes to enforce ITIL and maintain compliance audit trails

Operations Orchestration


Entire network

Proactive infrastructure management and compliance

Key challenges

• Technology environment is complex and continually changing

• Changes and incident response are manual, error prone, and inconsistent across locations

• IT lifecycle processes are uncoordinated between groups and systems

HP Data Center Automation delivers

• Enables IT to see the impact of a change and interconnections across the entire data center

• Speeds delivery of new application and infrastructure deployments and updates

• Proactively uncovers vulnerabilities and automatically fixes them

• Accelerates tasks and compliance enforcement

All servers and software

Entire storage Infr

Dashboard Community Notification

Automate the entire Data Center


Lifecycle management for entire business service

Key challenges

• Teams working in silos not well coordinated or sharing information

• Point tools don’t share information or provide comprehensive view of business services they help manage

• Lack full understanding of business service requirements during change approval and incident resolution processes

HP Business Service Automation delivers • Integration between ITSM, BSM, and Operations

management tools

• Provides continuous control and visibility from automated operations to monitoring and ticketing

Integration across all systems


Thank you!

Day 2 p3 - automation

Technology

Transcript of Day 2 p3 - automation